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Top job
Citizens Advice Southwark, Multiple Locations (On-site)
£28,958 - £29,337 per year
Provide a quality service to clients by supplying accurate, personalised, relevant information and guidance.
Posted 4 days ago
Top job
Citizens Advice Southwark, Multiple Locations (On-site)
Starting on £31,734 per annum (increasing to £35,689 to £37,851 per annum - after 6 months)
Be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months.
Posted 3 days ago
Top job
Citizens Advice Southwark, Multiple Locations (On-site)
£38,585 - £41,432 per year
Join our friendly and hard-working team to deliver a high-quality debt advice service for local people in Southwark.
Posted 3 days ago
Closing in 6 days
Katherine Low Settlement, Battersea (On-site)
£25,500 per year pro rata
This is an excellent opportunity to work in a well-established and successful education programme, called Future Foundations
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Refuge, Derby, Derby (On-site)
£12,756.1 per year
Posted 1 day ago
Closing in 4 days
The Politics Project, London (Hybrid)
£42,000 - £52,000 per year
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BHA For Equality, Leeds (On-site)
£30,559 - £32,654 per annum pro rata (Actual £24,447.20 - £26,123.20)
Posted 1 week ago
Closing in 3 days
Gaddum, M4 1LE (Hybrid)
£27,267 per year
Working to improve access to therapeutic support for families where there is a child who is receiving end-of-life care.
Posted 6 days ago
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Fara Enterprises Ltd, Teddington (Hybrid)
£32,000 - £34,000 per year
Posted 3 weeks ago Apply Now
BRAC Europe, Pimlico (Hybrid)
£44,000 per year FTE (£26,400 pro rated)
Seeking an experienced HR professional for a newly created role which will be responsible for leading on all aspects of HR.
Posted 1 week ago
Good Food Oxfordshire, Oxford, Oxfordshire (Hybrid)
Salary will be in the region of £50,000 per annum, depending on experience (FTE).
Posted 5 days ago Apply Now
Closing in 2 days
Allsorts Youth Project, Brighton and Hove (Hybrid)
£55,000 - £60,000 per year
Could you be Allsorts Youth Project next Chief Executive Officer ?
Posted 1 week ago
Page 36 of 51
London, Greater London (On-site)
SE1, London
Southwark, Greater London
£28,958 - £29,337 per year
Full-time
Permanent
Job description

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £28,958 to £29,337 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
  • An understanding of the main enquiry issues involved in assessing clients' problems
  • Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Tuesday 16 September 2025

Interviews: Friday 19 September 2025

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Registered charity no:1070263

“Providing free, independent, confidential and impartial advice”

Posted by
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: 02 September 2025
Closing date: 16 September 2025 at 09:00
Tags: Advice / Information, Communications, Legal / Law, Advocacy, Social / Support Work