Partnerships manager jobs

Local Quality Manager - National Youth Agency
 

The National Youth Agency is looking for a new Local Quality Manager to join our Youth Work Innovation & Development Team.
 
Contract: 12 months fixed term
Hours: Full-time - 37 hours per week
Salary: £44,473 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
Responsibilities will include:

• Lead delivery of key Local Offer programmes, such as our successful Peer Review and Peer Network Programme, which are designed to support Local Authorities and organisations in meeting the needs of young people and in the case of Local Authorities meet their Statutory Duty (section 507B).
• Manage the delivery of traded services relating to Quality Standards and Organisational Development.
• Manage and regularly update both existing and new online resources related to Quality Standards, ensuring consistency and standardisation across all materials.
• Collaborate with the National Curriculum and Learning Manager to influence the youth work curriculum and share learning and insight from programmes
• Work collaboratively with the Youth Investment Fund Programme Manager to inform and develop Quality Standards.
• Work with Local Policy & Partnerships Manager and the NYA Knowledge Team to develop sector insights and to share learning and knowledge across NYA teams and the youth work sector.
• Collaborate with Local Authorities and partner organisations to promote awareness and encourage participation in NYA programmes and Quality Standards.
• Utilise NYA tools, including Customer Relationship Management (CRM) and Project Management systems, to generate timely and relevant performance and financial reports that support informed decision making and effective programme delivery. Experience of using project management platform (or similar) would be an advantage.
• Provide line-management and support to peers and officers as required.

 
Our ideal Local Quality Improvement Manager should have the following:

• Extensive experience working directly with young people across diverse settings, demonstrating a deep understanding of youth development and engagement.
• Demonstrated expertise managing youth work programmes and improving practice standards, including within Local Authority contexts.
• Proven experience in assessing youth work against established standards and implementing quality assurance processes for effective management, delivery, and evaluation.
• Comprehensive knowledge and experience in embedding best practices in youth voice, participation, and leadership within services and programmes.
• Strong understanding of the current challenges facing Local Authorities and youth sector organisations, and the implications for young people’s needs and service delivery.
• Ability to analyse complex organisational and Local Authority structures, reflect critically, and articulate clear recommendations for improvement and recognition of effective practice.
• Excellent organisational and leadership skills, with experience supporting and managing peers and officers in a collaborative environment.
• Strong interpersonal skills with the ability to motivate teams and work effectively with partners and stakeholders.
• Proven experience in project management, with a proactive, self-starting approach and a strong focus on solutions and outcomes.
• Resilient, flexible, and ambitious, with the ability to manage multiple priorities, work under pressure, and maintain high standards.
• Willingness and ability to work flexible hours, including evenings and weekends as required.
• High level of accuracy and attention to detail in all aspects of work.
• Confident in using modern Customer Relationship Management (CRM) systems, project management tools, and online learning platforms. Experience of using project management platform (or similar) would be an advantage.

 
Please refer to our Candidate Pack for more information on the role and the requirements.
 
Why Work for NYA?
 
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
 
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
 
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
 
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
 
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
 
How to Apply:
 
Please download our applicant pack to find out more about the role and requirements.
 
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
 
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
 
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
 
We will request data for our EEDI monitoring purposes, providing this is optional.
 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
More about us
 
Discover more about the National Youth Agency and our work on our website.
 
Youth Work changes lives.
 
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
 
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
 
REF-222460

Are you passionate about building safety and ready to lead from the front? This is a unique opportunity to make a lasting impact as the Building Safety Manager for YMCA Thames Gateway Group. In this role you'll have the exciting challenge of shaping and leading a team focused on responding to the increased importance of building safety and compliance. You'll oversee a diverse portfolio of 38 properties, ranging from hostels and self-supported accommodation to nurseries, youth centre, a gym, and a café. You will ensure the safety, compliance, and operational integrity of these sites, directly influencing the wellbeing of the communities and beneficiaries we serve. As part of this role, you will: Build and lead a team that responds to and manages safety and compliance issues across our properties. Influence change by embedding best practices in building safety and compliance. Be pivotal in ensuring a secure environment, meeting regulatory requirements while maintaining a community-focused approach. Join us at YMCA Thames Gateway Group and play a leading role in keeping our properties safe for everyone. This is your chance to shape the future of building safety within a mission-driven organisation.

Service Area Manager

We are seeking an experienced and dynamic Area Manager to join the Operations team covering West Midlands, West Mercia, and Rochdale.  This is a home-based role but regular travel throughout the area will be required.

Position: 6190 Area Manager

Location: Remote/Birmingham

Hours: Full-time, 37.5 hours per week

Contract: Permanent

Salary: £51,174.14 per annum, this role also currently attracts £5,000 per annum Contract Allowance

Closing Date: 9th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As an Area Manager, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop services.

As an Area Manager, you will:

· Lead the service team to deliver excellent support to victims.

· Retain, maintain, and improve current commissioned contracts and secure additional funding.

· Develop and implement business and social value improvement plans.

· Foster a sense of shared purpose and value among team members.

· Generate and communicate strategic vision for services delivered in partnership with funders.

· Monitor local opportunities and maintain relationships with funders and stakeholders.

· Develop budgets and monitor costs to ensure best value and resource use.

· Act as the public face within the region, managing strategic relationships.

· Promote and lead innovative approaches to improve support for victims.

· Contribute to the wider work of the charity, shaping campaigning and service design.

About You

Ideally, you will have proven leadership experience in a similar organisation, demonstrating proactive, innovative, and effective management skills and the ability to secure high levels of performance, motivation, commitment, teamwork, collaboration, and trust from colleagues.

You must be capable of managing a demanding workload and balancing multiple demands efficiently.

Experience in effective partnership working and delivering innovation and change is essential. Strong communication skills are required, including the ability to prepare contract bids, deliver presentations, and develop publicity materials

You will need:

· Proven service delivery success

· Leadership of diverse, multi-site teams

· Budget and finance management experience

· Knowledge of relevant government policy

· Change management expertise

· Understanding of legal and ethical requirements for charities

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.  If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

Please see the attached Job Description and Person Specification for further details once you apply.

In Return…

Benefits include:

· Flexible Working Options: Including hybrid working.

· Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.

· Birthday Leave: An extra day off for your birthday.

· Pension Plan: 5% employer contribution.

· Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.

· Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.

· Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.

· Wellbeing Support: Employee assistance programme and wellbeing support.

· Inclusive Networks: Access to EDI networks and colleague cafes.

· Sustainable Travel: Cycle to work scheme and season ticket loans.

· Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Manager, Team Leader, Project Manager, Case Manager, Service Manager, Service Delivery Manager, Service Lead, Service Deputy Manager, Deputy Service Manager.

Please note this role is being advertised by NFP People on behalf of our client.  

Job Title: Helpline Contact Centre Manager

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £49,538 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full time, Permanent 

Hours: 37.5 hours per week, As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

This is an opportunity to join Refuge as a Helpline Contact Centre Manager for the National Domestic Abuse Helpline, the role is designed to provide high quality practical and emotional support to Deputy Managers across the NDAH, the postholder is also responsible for the ongoing management of our contact centre, the platform that survivors use to contact the NDAH.

The National Domestic Abuse Helpline provides a national gateway to services and survivors across the UK fleeing domestic abuse, working in consultation with the Senior Operations Manager. The post holder is required to be a strategic leader, a versatile individual with excellent people management and interpersonal skills along with knowledge of domestic abuse, housing, welfare and legislation. The post-holder will be responsible for the ongoing management of our contact centre Genesys, a platform that helps us support our survivors and professionals contacting the NDAH.

As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 8 July 2025

Interview Date: 15 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Are you a self-motivated and ambitious individual with experience of building lasting relationships that make a meaningful impact?

We have ambitious growth plans for community fundraising and regional partnerships at British Heart Foundation (BHF), and we are recruiting a Fundraising Manager to support our work in South and East Yorkshire. We offer sector-leading benefits including private healthcare, excellent pension, and 30 days annual leave, plus bank holidays.

BHF’s vision is a world free from the fear of heart and circulatory disease, conditions that will impact more than half of us in our lifetime. It’s more important than ever that we build on our fundraising expertise to raise vital funds to save more lives.

We're looking for a talented person to join our team from the private, public or third sector, who can demonstrate:

• Knowledge and experience of building relationships with a variety of diverse audiences- from individuals to senior corporate leaders - to achieve financial targets.
• Excellent communication skills (written and verbal) with the ability to motivate and inspire supporters.
• The ability to effectively manage multiple and competing priorities to meet deadlines.
• Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans.
• Curious and data driven to provide insight and analysis to identify and nurture opportunities.
• Creative thinker with exceptional problem-solving skills.

About the role

Across your geographic area of South and East Yorkshire  :

• Identify, develop, and steward supporter relationships with businesses, fundraising groups, and high value prospects.
• Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling them to achieve their fundraising goals and reach their potential.
• Identify and steward corporate prospects using a pipeline process resulting in applying for and converting opportunities.
• Be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity.
• Manage supporters effectively using our CRM system (OneCRM) to provide excellent stewardship.
• Meet agreed financial targets, provide monthly financial progress reports, and put mitigation plans in place for any shortfall.
• Promote BHF’s activities and campaigns to raise awareness and drive income.

You'll be working in a region bursting with potential, offering the chance to forge new corporate partnerships that can be built and nurtured to drive income and impact. 

This is an exciting opportunity to join a fast-paced growing team, in an organisation that supports the nations hearts from their first heartbeat to their last.

Working arrangements

This is a 12 month Fixed Term Contract 

This is a field-based role covering South and East Yorkshire which includes post codes:

Doncaster area:
DN1–DN5, DN6–DN12, DN14, DN55

Hull area:
HU1–HU20

Sheffield area:
S1–S6, S7–S9, S10–S14, S17, S20, S25–S26, S35–S36, S60–S66, S70–S75, S96–S98

You'll need to live in South and East Yorkshire region or be able to relocate to this region.

This role requires regular travel within the area, and occasionally to other parts of the UK.

You must have a full UK driving licence at the time of application with access to your own vehicle.

There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu.

What we can offer you

Our generous staff benefits include:

• 30 days annual leave plus bank holidays.
• Private medical insurance, dental health cover, and money towards gym membership.
• Pension scheme with employer contribution up to 10%.
• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
• Life assurance.
• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.

We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme.

Interview process

This will be two stage interview process. The first stage interview is planned for w/c 14 July 2025.

Head of Fundraising

Salary Scale: Grade PO5/6/7 £50,568 - £58,692, inclusive of London Weighting

Location: Copthall House, Sutton, SM1 1DA

Hours: Full-time 36 hrs per week, hybrid office/home working, standard working pattern is 8.45am – 4.30pm M-Th and 8.45am – 4.15pm F, with 30mins lunch break each day.

OHC&AT is a family of specialist education providers for over 1800 pupils and students from nursery to further education across 14 academies and 9 college centres in London, Surrey, Sussex and Berkshire.

Pupils and students within the OHC&AT family have a wide range of learning abilities and additional needs including autistic spectrum disorder; speech, language and communication difficulties; social, emotional and mental health; profound and multiple disabilities; and physical disabilities including multi-sensory impairment and complex health needs. To find out more about us, and what makes us a special place to work please visit our website.

We're looking for a passionate individual to join Orchard Hill College & Academy Trust as our Head of Fundraising. This is a new senior strategic position within Orchard Hill College & Academy Trust (OHC&AT), with overarching responsibility for all Fundraising across the organisation. Reporting to the Executive Director of Development, the Head of Fundraising will be a self-starter, who is target driven and proactive. We are seeking a hands-on, dynamic, and engaging person to take on this role. An outstanding communicator, who will build relationships across our schools and college to fully understand what the funding needs are. A fundraising all-rounder who will be able to identify which route of fundraising could be the most fruitful and have the know-how and ability to pursue these opportunities.

The post-holder is starting with a raft of opportunity. The College and Schools lend themselves to many corporate partnerships with their vocational courses for students ranging from, Catering and Hospitality, to Farming, Hair and Beauty and Retail. There are opportunities for companies to volunteer, mentor, sponsor awards and visit – all the ingredients necessary to attract and engage local companies. In addition, the items and activities that need funding, from sensory play areas and additional therapists to monthly night clubs for young adults with special needs, open up funding opportunities from across the board – individual donors, companies and trusts and foundations.

The Head of Fundraising will manage and support the Trusts and Foundations Manager and be able to expand the portfolio of Trust supporters through experience and knowledge and by supporting and guiding this post holder, who already has much success. Our Head of Fundraising will have excellent emotional intelligence and be able to represent OHC&AT at external meetings in a confident, compelling and informed way.

We are committed to promoting and advancing equality of opportunity by attracting and retaining the most diverse range of students, staff and partners.

Your application form will be scored according to each of the requirements laid out in the person specification for this role. Please demonstrate in your statement how your experience, skills and knowledge match the criteria that are required for the role.

 

How to Apply:

To apply for this role, you will  be directed to a ‘Login’ page on our E-Teach portal, once signed in, please complete and submit the Application Form.

Please note that CV applications cannot be considered.

Closing Date: 9am Monday 14th July 2025

Interviews: 22nd and 23rd July in person interviews at Copthall House, SM1 1DA

We encourage you to apply before the closing date as we reserve the right to arrange interviews and close this advert before the closing date if we receive applications from exceptional candidates.

Safeguarding Statement

Orchard Hill College and Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Appointments made will be subject to an Enhanced Disclosure via the Disclosure and Barring Service.

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.

Orchard Hill College and Academy Trust is proud to be a Disability Confident Employer, committed to creating an inclusive and supportive workplace for all.

Prospect Research Manager

Are you a strategic thinker who thrives on turning data into actionable insight?
Do you want your research skills to help drive social justice and support women and girls around the world?

A leading international charity is seeking a strategic and analytical Prospect Research Manager on a 1 year fixed term contract  to lead its prospect research strategy - helping to drive income, deepen donor engagement, and strengthen the impact of their work.
This is a pivotal opportunity for a data-driven professional to shape and deliver a high-impact research strategy, manage a healthy prospect pipeline, and provide actionable insight to support major donor, trust, and corporate fundraising.

Benefits
This organisation offers hybrid and flexible working.  They offer 27 days holiday plus time off for volunteering. They offer a competitive pension. They have regular reviews with employees.    

The Role
The Prospect Research Manager will lead the development and implementation of a robust prospect research strategy, working closely with senior stakeholders to identify and prioritise opportunities. The role includes line management of a Partnerships Insight Officer and collaboration across teams to deliver high-quality donor intelligence, due diligence, and pipeline reporting.
Key responsibilities include:

• Designing and delivering a strategic prospect research and pipeline management framework
• Providing insight, analysis, and due diligence to support engagement with high-value donors
• Managing prospect allocation and overseeing moves management processes
• Championing the use of the CRM (MS Dynamics), ensuring data is accurate, accessible, and effectively used
• Producing KPI reports and supporting compliance with fundraising regulations and data protection laws

Candidate Profile
The ideal candidate will bring:

• A collaborative, values-driven approach to leadership and teamwork
• Excellent analytical, organisational, and communication skills
• A deep understanding of data protection, due diligence, and compliance best practices
• Strong knowledge of CRM systems such as MS Dynamics, Raiser’s Edge, or similar
• Proven experience in prospect research and pipeline strategy within a high-value fundraising environment
• A genuine commitment to feminist principles and anti-racism.
•  Line management experience and a background in international development or INGOs are desirable but not essential.

Why Apply?
This is a unique opportunity to join a mission-led organisation at the forefront of global change. The successful candidate will play a key role in enabling strategic fundraising that supports transformative work for women and girls around the world.
 
How to apply
Please get in touch by email or phone. We would be happy to discuss the opportunity further and share a full job description. Please share an updated CV.  

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

WHA is an international NGO, representing over 400 civil society and patient organisation members in over 120 countries. We are committed to eliminating viral hepatitis, a devastating disease that affects more than 300 million people and is now the second most deadly infectious disease in the world.

We are seeking an experienced project manager to lead WHA’s delivery of the SAFEStart+ project. Focused on accelerating the elimination of mother-to-child transmission (EVT) of HIV, syphilis, hepatitis B, and Chagas disease in endemic areas. The project will focus on demand generation, adoption and scale-up of innovative EVT programmes through strong community and stakeholder leadership. It will do this in part, through understanding the values and preferences of stakeholders, addressing barriers around awareness and stigma and discrimination, providing training to both community groups and health care workers and undertaking community led monitoring. These community led-activities will run alongside work in countries to strengthen health systems and supply chains and address gaps in product access.

The duties and key responsibilities of the Community Implementation Manager include:

• Plan and coordinate WHA activities related to the project to ensure that goals and objectives are accomplished within prescribed time and funding parameters.
• Manage community implementation partners within project countries, working closely with them to develop advocacy and awareness strategies, implement community-based research , monitor budgets in line with approved policies and measure impact.
• Support the coordination of global and country community advisory boards.
• Be the main point of contact for all project partners, fostering positive working relationships to ensure effective coordination throughout the projects’ lifecycle.
• Support capacity building efforts for community groups and health care workers in project countries.
• Work with teams across WHA, including communications and advocacy, to ensure the project outcomes are being appropriately disseminated.
• Coordinate all internal and external reporting related to the project.

There will be the opportunity for occasional international travel as part of this role.

General responsibilities:

• Uphold the values of the organisation and support and promote diversity and equality of opportunity in the workplace.
• Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broader work of the WHA programmes team.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practice.
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or partners or staff etc.

About you

We are looking for an experienced project manager with the below skills and experience.

Desired experience

• Proven track record of delivering complex community-led projects across multiple countries or locations.
• Considerable experience in project management.
• Experience in working with community groups and with people and organisations from different cultures.
• Strong understanding of community and global health, with experience in HIV and/or maternal and child health highly desirable.
• Familiarity with a range of demand generation and awareness raising strategies.
• Experience of community-led monitoring and community-based research.
• Fluent in Spanish (desired but not essential).

Skills and abilities

• Confident in communicating with people from different cultural backgrounds.
• A self-starter who works both independently and across departments as part of a team.
• Ability to confidently engage with a range of stakeholders and global institutions.
• Proven ability to work to tight deadlines and prioritise work effectively.
• Ability to communicate complex issues simply.
• Strong critical thinking and problem-solving skills to plan, organise and manage resources for successful completion of community driven projects.

Why join us?

You will be part of a small, driven and highly passionate team who are experts in what they do, and work with partners who are similarly committed to hepatitis elimination and improving the health of communities. We offer a flexible working environment, generous holiday allowance, and the satisfaction in knowing that your work will really make a difference to communities around the world.

We're looking for an organised, compassionate and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.
£34,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Deputy Contract Manager is to support the Area Service Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff.
Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.

What you'll do:
* Support the Area Service Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Support the Area Service Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Supporting Area Service Manager in maintaining quarterly staff succession plans

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
* Educated to degree level or equivalent
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
* Sound understanding of Positive Behaviour Support framework2 years of experience with profound autism or complex learning disability

Desirable:
* Any other relevant professional memberships and/or specialist qualifications
* Clinical background or relevant experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job decription

We are looking for a Trusts & Foundations Manager for an incredible arts charity to oversee the delivery of the Trusts and Foundations strategy, including researching and identifying suitable prospects, writing funding applications, and account managing existing Trusts and Foundation supporters.

This is a London based hybrid role.

The Charity
A long standing collaborative arts charity, passionate about supporting artists in times of need and empowering them through all stages of their lives.

You will be joining a welcoming team, known for its supportive and inclusive working culture, offering fantastic benefits including 25 days holiday, plus bank holidays and an additional 3 days between Christmas and New Year, contribute an amount equivalent to 10% of your annual salary to their defined scheme pension plan, enhanced sick pay as well as much more!

The Role
Identify and secure key trust and foundation partners, prioritising multi-year / 5-figure+ opportunities.

Contact trusts and foundations and build relationships to establish potential for partnership.

Develop high-quality proposals and applications to trusts and foundations.

Support stewardship plans for existing trusts and foundation partners.

The Candidate
Proven track record of successful 5 and 6-figure trusts & foundation applications made and secured.

Demonstrable experience in researching and distilling information and data into informative and persuasive proposals and donor impact reports.

Experience effectively cultivating and stewarding trust & foundation partnerships

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About The Role
We have a great opening within our Derbyshire Dementia Advice and Support Service to help lead our services team and be a trusted expert externally, working at a high level on the delivery of the dementia strategy within the area.  You will be working alongside another Local Services Manager and with a team consisting of Dementia Advisors and a Group Facilitator. 
This role is one that requires someone who can thrive on delivering within a complex and demanding contract that is highly regarded within the region. As the Local Services Manager you will be someone who understands influencing, networking, and collaboration, willing to work collaboratively with internal and external colleagues to achieve the best outcomes for people with dementia.  This role will require you to work alongside and at times in partnership with the Derby City Dementia Service and its delivery.
Please note that there is an expectation of this role for the Local Services Manager to be physically present within the area at required times and that expenses and mileage will only be paid from the boarder of Derbyshire.

Interviews will take place on the 28th July.
As a Local Services Manager you will:

- Be someone who can demonstrate the ability to build and nurture relationships with stakeholders to ensure that the lived experience of people with dementia is shared widely so that it can influence decision making, service quality and delivery, in line with our strategic priorities.
- Have knowledge of key roles in the Health & Social Care sector and is confident in managing relationships within this sector, to ensure we are the go-to organisation for all things dementia related.
- Possess experience as a people manager ( this can also include volunteers)having led teams to deliver high performance outcomes and work collaboratively to provide an excellent service.
- Role model our values in all you do, who can work effectively with internal teams to achieve mutual outcomes.
- Have experience of successfully managing change from start to end and will need to be highly organised and able to manage multiple competing priorities.
- Be someone who can work well as part of a multi-disciplinary team.
- Have a positive and proactive attitude to challenging situations and problem solving, using a collaborative and engaging approach with your team.
- Be flexible, adaptable and positive when faced with the challenges leading a team of people passionate about improving outcomes for people with dementia.

What you’ll focus on:

- Leading an experienced team to meet Key Performance Indicators (KPIs) of the current contracts
- Support the Cadent role within the area, a distinct role that works between both Derbyshire and Derby City
- Work closely with external partners and commissioners, attending meetings and networks and ensuring that people affected by dementia have a voice within the region

Are you ready to join The King's Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners and volunteers, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!

Take the lead in welcoming, training, and expertly managing a group of delivery partners and volunteers. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within your local area to support the delivery of programmes as well as programme visits.

Assist and support our delivery partners and volunteers in bringing The Trust's programmes to life. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.

Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!

Do you have the creativity to facilitate best practice sharing, energise networking sessions, and throw sensational end-of-programme parties? Are you ready to step up and lead sessions with young people when the moment calls? Having a background in education or an understanding of the education system could be an advantage when joining some of our teams, it's like having an ace up your sleeve, whether you're familiar with the intricacies of the school year or you've walked in the shoes of a teacher.

If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.

Expect the unexpected and embrace it. Come and be a part of our mission!

Our operations team is led by the Chief Operations Officer (COO) and includes the finance and bookings & venue teams. This is a newly created role that will report directly to the COO and work closely with the wider operations team.

Scope of role

The role supports the delivery of our IT, facilities, health and safety across operations. They act as the first point of contact with outsourced providers and co-ordinate any work related to these areas.
The role is in place to support the project management and delivery of a set of work programs and there is a level of autonomy to make decisions on a project / work area basis within an agreed framework to deliver.
The role will hold the IT budget, and support COO with facilities budget; thus it is expected that there is a good understanding of the budgets to understand constraints and opportunities. The role can make spending decisions up to £2,000.
This role is designed to allocate approximately 60% of the focus on core IT functions and 40% on facilities and operational oversight including procurement.
They will be expecting to advise COO and wider SMT on IT and Operations related plans for the year.

Responsibilities and Accountabilities

Information Technology & Systems

• Be responsible with the support of the COO and wider SMT with all IT related strategy including procurement and streamline of new IT service provider/s. Including setting up KPIs’ and using these to assess performance.
• Manage the setup of new staff – including the procurement of equipment required for the role – this includes all communication tools.
• Managing the relationship and being the key point of contact with the technology suppliers and technology support providers.
• Identifying cost savings/efficiencies in the tech stack.
• Supporting IT KIT refresh plans and purchase, this includes audit of needs and vendor negotiations and lifecycle planning with the COO.
• Leading on regular assessment of IT and systems needs for all services and administrative staff.
  Facilities, Health and Safety & General Administration
• Act as the main point of contact with our property management company. Work with the COO to escalate issues.
• Book in contractors and maintain all required documentation in conjunction with other key stake holders (property manager/agent).
• Be the escalation point for maintenance issues, liaising with the property management company to make sure that issues are dealt with in a satisfactory manner.
• Work with H&S consultants and property managers to ensure all relevant training is planned for and carried out and Risk assessments are being completed and used.
• Work with HR to ensure that all relevant training is planned for and carried out.
• Maintain records for all mandatory tests in conjunction with our property agents.
• Liaise with the Events and Venue Manager to ensure building management is always in place, keyholding, security etc.
• Ensure smooth operations of front of house – including reception and security rotas and arranging additional cover as needed for events.

Projects

• Manage ad hoc projects on behalf of the operations team; such as refurbishments, implementation of printer management.

General

• Building good working relationships across the organisation
• Representing Toynbee Hall to external audiences
• Developing an open and ‘critical friend’ dialogue within our programmatic work
• Undertaking any other appropriate responsibilities that may arise such as top up of franking machines, and general administrative orders as needed.
• Hold regular catch ups with team members, and ensure they are meeting their yearly appraisals.

Managing Yourself

• Working toward an agreed annual work-plan meeting targets and milestones
• Prioritising and managing your workload
• Taking responsibility for your personal development and seek out opportunities for support and development
• Take part where appropriate in monitoring and evaluation planning and practice.

Essential Criteria:

• Project management experience.
• A high level of organisational skills.
  An ability to understand complex information and communicate it simply.
• Comfortable following processes and supporting other people to do so.
• Independent thought and attention to detail.
• High level expertise to use the Microsoft Office suite particularly Teams, Sharepoint, Excel and Outlook.
• A strong communicator with the ability to form trusting and supportive relationships quickly, internally and externally.
• Able to work proactively, independently and within a team.
• Able to work collaboratively with the wider teams at Toynbee Hall.
• Good negotiation skills.
• Basic level understanding of H&S, GDPR and confidentiality.
• Understand basic budget management and purchasing process.
• Ability to line manage two officer level operations team
• IT related qualifications and experience such as cyber security, Microsoft 365 suite skills.
• Good understanding of charity technology needs.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Job Title: Deputy Helpline Manager

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £43,627.32 per annum (Inclusive of £3000 per annum London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota.

This is your opportunity to join Refuge as a Deputy Helpline Manager, to lead, plan and deliver this incredible service to ensure that it supports as many women as possible in line with Refuge’s strategic vision.

Refuge’s National Domestic Abuse Helpline provides a first point of contact and a national gateway to services across the UK for women fleeing domestic violence and other forms of violence and abuse. The helpline will be handling 144,000 calls per year, and is constantly developing and expanding the ways that women can safety reach out for support exploring technological innovation. It offers a gateway for women and children experiencing domestic abuse by providing support, signposting, referrals and information about the services available to them.

The Deputy Helpline Manager will be working as part of a management team, leading, planning and delivering the service to ensure that it supports as many women as possible in line with Refuge’s strategic vision. They will be directly responsible for a large team of helpline staff and sessional workers and will work alongside the Volunteer Coordinators to support with the recruitment, training, induction and development of a large volunteer team.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 14 July 2025

Interview Date: Week commencing 21 July 2025

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.