Pay and benefits manager jobs in surbiton, greater london
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Communications Officer plays a key role in executing the organisation’s communication strategy. This role involves creating and managing content for various platforms, supporting media relations, and contributing to the overall communication campaigns and public relations efforts. The Communications Officer will work closely with other team members and the marketing team to ensure that all communication activities are aligned with the organisation’s strategic goals and effectively engage target audiences.
About the Role:
- Create engaging content for the organisation’s communication platforms ensuring that all content aligns with the organisation’s messaging and brand guidelines.
- Collaborate with the marketing team to engage followers and improve reach.
- Manage the collation, storage and dissemination of the organisation’s digital archives in line with established guidelines and operational requirements.
- Prepare stakeholder media summaries and reports on the organisation’s media coverage and its key issues.
- Maintain a database of media contacts that can be used to strengthen stakeholder management.
- Report on the performance of communication activities using data and insights to inform future communication strategies and activities.
About You:
To be successful in this role, you will need:
- Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or a related field.
- An understanding and awareness of the value of social media and their fundraising potential.
- Experience in content creation, social media management, and media relations.
- Strong writing, editing, and proofreading skills, with the ability to create content for different platforms and audiences.
- Proficiency in social media platforms, content management systems, and graphic design tools.
- Detail-oriented and organised, with the ability to manage multiple projects simultaneously.
Why you should apply:
Join Muslim Aid as a Communications Officer and play a pivotal role in shaping our communication strategy. This is an exciting opportunity to create and manage impactful content across various platforms, support media relations, and contribute to meaningful communication campaigns that align with the organisation’s strategic goals. Apply now to bring your creativity and expertise to a role where your contributions will have a tangible impact on communities around the world.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Welcome to Retail with a difference
What if every sale you made, every display you created, every customer you enticed in, made a difference to someone’s life? And to your local community? Here at a Princess Alice shop, it does.
We are a quality retailer with care at our core. Every sale you make, makes a world of difference to the patients we support – and their families and friends. We are on over 40 high streets, turning takings directly into outstanding care.
As an Area Manager, you are our Ambassador on the high street, and we never forget that. We are big enough to support you with professional distribution, campaigns and training, yet small enough for you to see the real impact your work has. Every day, our Customers know us, value the quality of our offer and are proud of turning their purchases into priceless care.
About the role:
You will lead and support shop teams made up of paid and voluntary staff across your designated area. You will take full accountability for the profit of a mixed portfolio of shops; this accountability extends to all income streams and controllable shop expenses. You will also be instrumental in developing and delivering, through your teams, high levels of supporter experience through well-presented shops and excellent supporter service. You’ll work closely with other Hospice colleagues in the day to day running of the business and contribute to all future development.
This is a full time, field-based role. You will have an office base but the majority of the working week will be spent in shops so you will travel daily between your shops.
You’ll need to hold a current driving license (maximum 6 penalty points). The role also includes working ad hoc weekends, as needs of the business require.
About You:
This position will suit an experienced Area Manager with a background in charity; however, we welcome applications form professionals with a solid background and transferable skills from the retail industry.
With proven people management experience, you will be confident, friendly, and possess excellent communication skills coupled with a high degree of competence in IT skills.
You will be self-motivated, able to handle conflict, problem solve and develop working relationships at all levels. Additionally, you will be extremely well organised, flexible and able to manage several tasks simultaneously.
As well as our competitive salary package and the opportunity to join an organisation which places patients at the heart of what we do, we also offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service
- Training support and development opportunities
- Employee Assistance Programme – promoting staff wellbeing
- Access to blue light card discount
- Access to Pension Scheme
If you are a dynamic and organised person and you feel you have the skills and experience for the role, we would love to hear from you!
Discover a career where retail means more. The difference is You.
About us:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Deputy Service Manager
Location: Elephant and Castle (around a 7 - 10 minute walk) onsite working, step free access
Salary: £33,200
Shift Pattern: Monday to Friday on rota which can vary between 08:00 - 16:00, 09:00 - 17:00, and 14:00 - 22:00. You will also take part in the out of hours on call service for managers. Home working available one day per month, one evening per week, and no bank holiday working.
About the role
We're seeking a Deputy Service Manager to join our Independent Approved Premises (IAP), commissioned by Criminal Justice Service (IAP) which works with high risk offenders who have left prison. Penrose Drive is a community setting, rather than custodial where residents can go out in the community if they do not have restrictions on their license. Security is therefore flexible in both design and operation. The team work in a multi disciplinary approach, working alongside probation services, job centres, mental health teams, and other community partners.
You will lead the team by providing line management and leadership support to enable and empower the team to deliver high quality support to our residents. You will ensure a quality service is delivered in line with our contractual requirements, and will encourage the creation of a psychologically informed environment, which provides person centred support. The role includes:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
About you
We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly within the criminal justice system and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
- Experience of working within a criminal justice system environment
- Ability to lead a team to achieve service KPI's
- Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Willingness and ability to work flexibly to meet service needs
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check and BPSS check. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
At Target Ovarian Cancer, philanthropy is absolutely central to achieving our mission to double survival from ovarian cancer, delivering around a third of our income. With strategic support from our senior leadership team, CEO and Board, this role is an opportunity to make your mark in a varied and rewarding job.
As our new Philanthropy & Partnerships Manager you will account manage a portfolio of major donors, trusts & foundations and corporates, including warm donors and new prospects. We’ve laid strong foundations, with a compelling case for support, clear propositions, a core group of committed donors and a refreshed prospect pipeline. Now we are looking for an ambitious and results-driven fundraiser to build relationships with these funders to deliver sustainable income over the long-term.
To be successful in this role, you will enjoy working with a range of funders, from major donors to traditional foundations to brand-led corporate partners. No two days will be the same, and you will thrive on pace and finding new opportunities. You’ll enjoy real autonomy and the chance to build relationships directly with high-value supporters, making a tangible impact in a collaborative and encouraging environment. Our networks are currently underdeveloped, which means there’s a meaningful opportunity to make your mark - developing new relationships and delivering significant results.
What we’re looking for:
- A motivated, ambitious and results-driven fundraiser who is confident building high level relationships.
- A strong communicator, able to develop and deliver compelling comms in writing and verbally.
- A capable project manager with strong attention to detail, who can deliver work proactively and collaboratively.
At Target Ovarian Cancer, we’re a values-led, insight-driven organisation with a progressive, empowering culture and an experienced leadership team that champions agility and innovation. We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. We are also investing in our future. Join us and together we'll fight for a world where everyone with ovarian cancer lives.
This is a permanent, full time role. We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office in Angel, London when required.
Please submit your application by midnight on Thursday 10th July. The provision date for first interviews is Thursday 19th and these will be carried out on Teams.
We want to make our recruitment accessible to all, if there is a way we can support you in your application, please contact us.
Target Ovarian Cancer does not hold a sponsorship licence and therefore cannot sponsor any individual to work in the UK.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate, and resilient Service Manager to join our Mental Health service in Slough.
£41,000.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
We are seeking an experienced and dynamic Service Manager to oversee the successful delivery of our mental health services within the Slough area. This pivotal role is responsible for the operational and strategic management of all contracts in your designated patch, ensuring high-quality service delivery and positive outcomes for individuals with mental health and complex needs.
As a Service Manager, you will lead and support a team of front-line staff, providing clear direction, performance oversight, and ongoing professional development. A key aspect of the role is fostering strong leadership and cultivating competence within your team to drive continuous improvement.
In addition to contract oversight, you may also take on a client group specialism (Mental Health and Complex needs), working closely with fellow Service Managers and the Head of Service to promote the consistent and effective integration of specialist approaches across the organisation.
This is a fantastic opportunity for a values-driven leader who thrives in a fast-paced, person-centred environment and is committed to delivering high-impact support.
What you'll bring:
Essential:
Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Desirable:
Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Service Manager to join our Mental Health service in Slough.
£41,000.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We are seeking an experienced and dynamic Contract Manager to oversee the successful delivery of our mental health services within the Slough area. This pivotal role is responsible for the operational and strategic management of all contracts in your designated patch, ensuring high-quality service delivery and positive outcomes for individuals with mental health and complex needs.
As a Contract Manager, you will lead and support a team of front-line staff, providing clear direction, performance oversight, and ongoing professional development. A key aspect of the role is fostering strong leadership and cultivating competence within your team to drive continuous improvement.
What you'll do:
Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
Responsible for maintaining quarterly staff succession plans
Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
Responsible for managing and allocating customers to support staff (casework management)
For the full list, please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Ability to lead and motivate staff to deliver excellent services
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind
Excellent organisation skills
Thrives on change and enjoys dynamic diverse environments
For the full list, please see our website.
What you'll bring:
Essential:
Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Desirable:
Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
LOCATION - Remote
Are you looking for an exciting and rewarding role in 2025? Apply for the Corporate Partnerships Manager role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
A key role in the Emmaus UK fundraising team, the Corporate Partnerships Manager is responsible for developing and maintaining a portfolio of corporate relationships that will support Emmaus’s continued growth across the UK. Our partnerships are multi-faceted, combining financial support with pro bono skill sharing, gift in kind support and volunteering opportunities to deliver genuine impact across the Emmaus federation.
Who are we looking for?
The Corporate Partnerships Manager will line manage the Partnerships Fundraising Officer, working together with them to deliver engaging activation opportunities for partner organisations.
Working within the Fundraising and Influence directorate, reporting to the High Value Partnerships Lead, the role will be central to the delivery of the strategic objectives of the fundraising team. By working collaboratively with an experienced, passionate team of fundraisers, you will develop innovative opportunities to bring supporters closer to our work, resulting in engaged, lasting partnerships that deliver the income we need to meet the consistently high demand for all of our services.
What we offer
· £38,950 per annum
· Working hours: 5 days per week, Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with 6% employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 5pm on Sunday 29 June 2025
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 09, or Thursday 10 July, with any second round interviews taking place week commencing 29 July.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To start ASAP, we are looking for a Temporary Finance Manager to join our friendly, all women team.
About Woman's Trust
Woman’s Trust was established almost thirty years ago and is the leading specialist in mental health services for women. Led by and for women, it aims to ensure that women affected by domestic abuse can live a safe and healthy life, free from further harm. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recover from the trauma. We support 900 women and children annually, with an income of £1.3m and 40 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside our current service provision, we are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy expertise to improve systems nationally. As demand for our service grows, we are ambitious to double the number of women we support each year, achieved in large part through the success of our fundraising team in increasing our income.
About the role
As our Temporary Finance Manager, you will be managing a finance assistant and will be part of our organisation’s Senior Leadership Team, helping to collaboratively shape and steer the charity as we work towards our 2022-2027 strategy. The Finance Manager is at the heart of Woman’s Trust; you will play an essential role and have oversight of not just the finance team - you will have direct exposure to CEO/Board Members and decision-making for the future of the organisation.
We are looking for a highly motived Temporary Finance Manager with demonstrable experience working in a similar senior level role. You’ll be a fully or part qualified accountant e.g. CIMA/ACA/ACCA/Cipfa, with a thorough understanding of charity accounting.
Hours: Part-time, 28 hours per week.
Contract: Fixed term to start ASAP until 18th December 2025.
In return, we can offer:
- 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
- Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
- Cycle to work scheme
- Employee Assistance Program (EAP)
- Mandatory job-related training
- Individual staff professional development budget
- A caring, committed and highly collaborative environment
- Several social events/lunches per year
- Friendly, all women team
To apply, please provide your CV and a personal statement outlining how you meet the criteria for the role as defined in the ‘about you’ section in the job description below, providing actual examples of the related work/experience/skills you have.
We are open to applications from freelancers.
Interviews will hold on a rolling basis.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
To apply, please provide your CV and a personal statement outlining how you meet the criteria for the role as defined in the ‘about you’ section in the job description, providing actual examples of the related work/experience/skills you have.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Fundraising Growth Manager
£39,000 - £40,500pa
City of London E1 8QS and we are a hybrid working organisation
This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.
Purpose of Role
The Digital Fundraising Growth Manager will manage our digital paid media planning and delivery, driving audience engagement at all stages of the marketing funnel, specifically with the aim of delivering growth in our supporter base and income.
The post holder will directly oversee all digital paid media activity in line with agreed campaign and year round engagement and fundraising strategies and plans, including but not limited to social media advertising, search marketing, programmatic display, and emerging channels ensuring plans are fully integrated with other engagement and fundraising activity (including owned and earned media across all channels and wider organisational efforts).
Working closely with internal teams and external agencies, you will drive digital fundraising performance across a range of campaign and product offers, optimising media spend; creative and supporter journeys using data-driven insights informed by a rapid and robust test and learn methodology to ensure our investments are optimised for performance.
As the Comic Relief’s paid media champion, the post holder will also play a key role in ensuring alignment of media campaigns with integrated web and CRM journeys to deliver consistent and personalised supporter experiences. Proficiency in Google Analytics 4 (GA4) is essential, enabling the role to analyse audience behaviour, measure performance, and continuously refine strategies to improve outcomes across the full supporter lifecycle.
You’ll be the day-to-day contact for any of our paid media agency partners, ensuring Comic Relief builds collaborative and well managed working relationships that facilitate success.
Join us at the heart of Comic Relief's mission to leverage the power of popular culture to enable people help others and create a just world, free from poverty.
Key responsibilities:
Plan and deliver strategically aligned digital fundraising activity, focussed for the relevant target audiences:
· Contribute to the planning and delivery of a comprehensive digital growth strategy, with specific responsibility for Comic Relief’s paid media across platforms such as Meta, Google, YouTube, TikTok, and emerging channels.
· Directly manage and optimise paid media campaigns to drive audience acquisition, engagement, and fundraising income, innovating and testing new approaches alongside tried and tested methods.
· Collaborate with internal teams to align and integrate paid media activity with broader fundraising and engagement objectives and activity.
· Manage; direct and work with media agencies and platform partners to ensure value for money from our paid media investments.
· Use data-driven insights to continuously improve campaign performance, leveraging analytics tools and A/B testing methodologies.
· Monitor industry trends and emerging digital platforms to explore new opportunities for audience growth.
· Own budget planning, forecasting, and reporting for all paid media activities.
· Support in developing attribution models and performance tracking to measure the impact of paid digital activity on overall fundraising and supporter base growth.
Play an active part in the wider success of our fundraising and engagement strategy by:
· Contributing to the development of team wide annual plans and budgets, using learning and insight to make recommendations that facilitate in year and long-term income and supporter base growth.
· Proactively participate in, and as required, lead aspects of wider team planning activities.
· Keep abreast of the fundraising marketplace and wider legislative and regulatory landscape to identify opportunities to enhance Comic Relief’s digital fundraising activities and ensure compliance of our digital paid media activity.
· Play an active role in the Fundraising & PR Team, working collaboratively to enable inclusivity and diversity in order to drive high performance and an action-oriented culture.
· Undertake and manage ad-hoc duties as needed, ensuring alignment with the scope and responsibilities of the role.
· This role may develop to include line management responsibilities and duties as the portfolio expands in the future. Postholders may be expected to take on line management responsibilities when required.
Person specification
Essential criteria
· Proven experience in paid digital media management, ideally in a growth-focused role within a charity, agency, or brand.
· Technical expertise:
- Demonstrable experience using digital advertising platforms, including Meta Ads, Google Ads, TikTok, YouTube, and programmatic display.
- Experience in audience acquisition and growth strategies, particularly in driving engagement and fundraising through digital channels.
- Excellent data analysis skills with experience using tools like Google Analytics, Meta Business Suite, and campaign performance dashboards.
· Ability to manage multiple campaigns and projects simultaneously, deploying excellent project management, in a fast-paced environment, able to identify risks, issues and dependencies within a project / campaign and to use this information to inform decision making in a timely and accurate way.
· Understanding of and experience of using a CRM system and related analytics or marketing tools.
· Experience of annual planning and year-round budget management, including ability to set detailed budgets and KPIs, reforecast and proactively manage campaign budgets.
· Experience of and capability in briefing and analysing complex data and insight information to produce clear briefs and effective marketing plans.
· Experience of managing marketing planning and tracking, including media planning KPIs and metrics across online and offline channels, and creating campaign alignment and channel integration to optimise campaigns with a focus on income generation.
· Excellent communication skills. Effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working, including:
-Experience of working collaboratively with a range of team members.
-Experience of managing external parties such as creative and media agencies.
-Strong interpersonal skills with the ability to inspire and influence stakeholders.
-Strong stakeholder management and ability to collaborate with cross-functional teams.
· Proactive self-starter and opportunity spotter with proven ability to work independently, managing own work plan to deliver against set goals and objectives to agreed timescales. and learn and develop in a fluid, high impact environment.
· Passion for and commitment to Comic Relief’s mission; values, cultural charter and Diversity, Equity, Inclusivity and Belonging principles and a desire to use digital innovation for social impact.
Desirable criteria
· Line management experience
· Experience of fundraising for both international and national charity causes
· Accredited fundraising or digital marketing qualification
· Experience of working with Salesforce Non-profit Cloud and Marketing Cloud
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Closing: 11:55pm, 13th Jul 2025 BST
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Area Manager
We are seeking an experienced and dynamic Area Manager to join the Operations team covering West Midlands, West Mercia, and Rochdale. This is a home-based role but regular travel throughout the area will be required.
Position: 6190 Area Manager
Location: Remote/Birmingham
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Salary: £51,174.14 per annum, this role also currently attracts £5,000 per annum Contract Allowance
Closing Date: 9th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As an Area Manager, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop services.
As an Area Manager, you will:
· Lead the service team to deliver excellent support to victims.
· Retain, maintain, and improve current commissioned contracts and secure additional funding.
· Develop and implement business and social value improvement plans.
· Foster a sense of shared purpose and value among team members.
· Generate and communicate strategic vision for services delivered in partnership with funders.
· Monitor local opportunities and maintain relationships with funders and stakeholders.
· Develop budgets and monitor costs to ensure best value and resource use.
· Act as the public face within the region, managing strategic relationships.
· Promote and lead innovative approaches to improve support for victims.
· Contribute to the wider work of the charity, shaping campaigning and service design.
About You
Ideally, you will have proven leadership experience in a similar organisation, demonstrating proactive, innovative, and effective management skills and the ability to secure high levels of performance, motivation, commitment, teamwork, collaboration, and trust from colleagues.
You must be capable of managing a demanding workload and balancing multiple demands efficiently.
Experience in effective partnership working and delivering innovation and change is essential. Strong communication skills are required, including the ability to prepare contract bids, deliver presentations, and develop publicity materials
You will need:
· Proven service delivery success
· Leadership of diverse, multi-site teams
· Budget and finance management experience
· Knowledge of relevant government policy
· Change management expertise
· Understanding of legal and ethical requirements for charities
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Please see the attached Job Description and Person Specification for further details once you apply.
In Return…
Benefits include:
· Flexible Working Options: Including hybrid working.
· Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
· Birthday Leave: An extra day off for your birthday.
· Pension Plan: 5% employer contribution.
· Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
· Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
· Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
· Wellbeing Support: Employee assistance programme and wellbeing support.
· Inclusive Networks: Access to EDI networks and colleague cafes.
· Sustainable Travel: Cycle to work scheme and season ticket loans.
· Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Manager, Team Leader, Project Manager, Case Manager, Service Manager, Service Delivery Manager, Service Lead, Service Deputy Manager, Deputy Service Manager.
Please note this role is being advertised by NFP People on behalf of our client.
Are you a Governance specialist, available to start ASAP for an initial 6-month contract?
Music wouldn't exist without the work of songwriters, composers and publishers. Our client is here to represent them and make sure that they are paid for their work. After more than a century in the industry, they continue to innovate as a world-leading organisation. Formed in 1934, the charity provides support to songwriters and composers by providing hardship funding and advice covering health, wellbeing, housing and finance for those facing very real issues.
They're hiring a new Interim Governance and Operations Manager on a full-time, fixed-term contract until 31st December 2025.
They offer a hybrid working model, allowing full-time employees to work from home up to three days a week.
This role is key to supporting a governance review, implementing governance frameworks, ensuring compliance, and improving operational processes across the organisation.
You will work closely with the charity's Trustee Board and internal teams to ensure legal and regulatory standards are met, while also driving operational efficiency and fostering a collaborative team environment.
Key responsibilities include:
- Managing and implementing governance policies and procedures aligned with legal and regulatory standards.
- Conducting compliance audits and preparing reports for the Trustee Board and stakeholders.
- Monitoring legislative changes and advising on policy updates.
- Providing governance training and support to staff and board members.
- Structuring and facilitating Trustee Board and committee meetings.
- Overseeing and optimising operational policies and procedures to enhance efficiency.
- Supporting strategic planning and decision-making with the Trustee Board.
- Managing team performance, assigning tasks, and ensuring timely delivery.
- Overseeing risk management, internal controls, and audit processes.
- Managing financial oversight, including budgeting, reporting, and financial controls.
About You
Our client wants you to bring the best version of yourself to work. They believe that celebrating individuality promotes a culture of acceptance and openness. Along with being whoever you want to be, in an ideal world you will also have:
- Proven experience in governance and operations management, ideally within the charity sector.
- Strong understanding of legal and regulatory frameworks for charitable organisations.
- Excellent leadership, communication, and stakeholder management skills.
- Strong analytical and problem-solving capabilities.
- Experience with financial oversight and strategic planning.
- Excellent proficiency in Excel is essential.
- Experience with Microsoft 365, including SharePoint and other data management tools.
- Ability to work independently and take initiative.
- Ideally, a working knowledge of Salesforce.
- Knowledge of Charity Commission regulations and GDPR is highly desirable.
What's in it for you?
Here are just a few things that set this charity apart from the crowd:
- We trust, value, and support our people to make the difference.
- We believe that diversity of thought and experience provides the platform for innovation and creativity.
- We are consciously inclusive and have eight Affinity Groups which you can join and make an impact.
- We invest in the development of our people to drive our ambitions forward.
- We offer a range of family-friendly leave including enhanced maternity and paternity, grandparent, fertility, reproductive and menopause support.
- We know time to rest and recharge is important which is why we offer 25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days.
- Employees can work from anywhere in the world for up to eight weeks of the year.
- Plus a whole range of other benefits, including retail discounts, gym discounts, season ticket or bicycle loan.
Interviews
- First stage will take place virtually on MS Teams.
- Second stage will be in person at their London Bridge Hub.
This role will close for interest on Friday, July 4th, 2025.
If you're interested in hearing more about this opportunity, please send your CV to Glen at Charity People.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
We're looking for a kind, compassionate, and resilient Customer Service Manager to join our Customer Service team located at our Head Office in Islington and provide maternity cover.
£40,800.00 per annum, working 35 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Healthcare Cashplan through our partner Healthshield
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
This is maternity cover from June 2025 for 12 months.
This role involves hybrid working with 1-2 days in our Head Office in Islington.
For a full job description, please visit our website.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a fully remote, purpose-led and meaningful leadership role, one where you will be dismantling the motherhood penalty for thousands?
Pregnant Than Screwed work sits at the intersection of providing information and support, research, raising awareness, and advocating and campaigning for change – always with a bold, unapologetic commitment to justice for mothers and parents.
Their impact over the last 10 years speaks for itself with 20,000 supported through their one-to-one advice line, successfully influenced key changes in UK law, including the Day-one right to request flexible working, and extended redundancy protection for pregnant women and new mums. Over 150 mentions in Parliament, Thousands of pieces of media coverage, including front-page features in The Times, The Guardian, and The Daily Mail and over 400,000 followers across social media, building a powerful digital movement
Culture and Inclusion
As Head of Communications and Campaigns, you will work with an amazing CEO, an individual who has the empathy, knowledge and savviness to lead the charity through its next level of growth. She is a progressive and inclusive leader, bold and brave in her actions, knowing that words do not bring about change, only actions. A kind yet fearless leader who will offer freedom, flexibility and personal and career growth. This is a unique opportunity to work with an incredible CEO and shape the future of working mums in the UK forever.
The lived experiences we’d love you to have
Pregnant Than Screwed is not a “box ticker” instead they are a progressive and inclusive employer, one where they value your lived experiences and skills just as much and can see behind any gaps you might have on your CV.
They are seeking a skilled and strategic Head of Communications & Campaigns to lead our external voice, policy influence, and campaign strategy — ensuring our work remains bold, intersectional, and impactful.
This is a senior leadership position, central to our mission. You will be responsible for ensuring PTS is shaping public debate, influencing key decision-makers, and mobilising thousands of parents to take action. You’ll lead the organisation’s media engagement, strategic communications, political advocacy, and campaign delivery.
The role is outward-facing and fast-paced, requiring both strategic oversight and hands-on delivery., which covers:
· Strategic and Inclusive Leadership Across Communications and Campaigns
· Public Mobilisation, engage, grow and mobilise the PTS supporter base
· Policy & Advocacy Leadership
· Senior Leadership Team and Governance.
In return for your passion, commitment and hard work, you will receive some of the most competitive benefits across the sector, whilst knowing that every day you are changing the lives of parents, families and the workplace. Your passion for gender equity will be shape the lens through which you storytelling and campaign tirelessly for the good of the millions of women who continue to lose their jobs, get passed over for promotion and face a penalty for being a mum.
Here are just some of the benefits they offer:
· Flexible working is embedded in our culture with employees working different hours, and days of the week.
· 34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff.
· Paid leave between Christmas Day and New Year’s Day.
· 2 paid ‘’Wellbeing Days’’. These are days that can be booked off with no notice and no questions asked.
· 5 days paid leave to care for dependents.
· Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%
· Enhanced maternity, paternity and adoption pay.
· 4 days of training per year.
· Work from home onboarding and office set up.
Next steps
We would love you to apply, which is a simple and transparent process, with a screening and interview stage with Scoutess Consultancy (we are a recruitment partner managing this campaign) and a one stage interview with our client w/c 21st July (22nd July interview date). Please note the advert will close on Sunday 13th July at midday, however, you may be contacted earlier if shortlisted.
Please apply via Charity Jobs, sending your CV alongside a covering letter of no more than 500 words detailing your suitability for the role.
Charity working to end the motherhood penalty.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have excellent communication, organisational and interpersonal skills? Do you enjoy interacting with supporters and building lasting relationships?
Based in Surrey, the Orpheus Centre is an independent specialist college and charity that focuses on developing independence skills through performing and visual arts and makes dramatic improvements to young disabled adults’ lives. We are currently looking for a driven and pro-active Events Fundraiser to develop, coordinate and deliver the charity’s fundraising events and orchestrate experiences from initial concept to post event analysis. This includes pre-event planning and development, concept development and proposal.
Working closely with the Head of Capital Appeal and Senior Philanthropy and Partnerships Manager, you will design and deliver events which steward and develop key contacts as part of our Capital Appeal.
The role holder will have strong administration skills, attention to detail and work as part of a team. You will be self-motivated and able to work with little supervision, managing a wide range of tasks.
35 hours per week / 52 weeks per year
Salary: £28,000 - 32,000 per annum (depending on experience)
Excellent benefits include (but not limited to) 25 days annual leave plus bank holidays, enhanced pension contributions, Employment Assistant Program (EAP) paid days off for dependants, bereavement leave, death in service, free staff lunches and training and development opportunities.
Essential qualifications, knowledge and experience:
- 5 GCSEs (Grade C or above) or equivalent including Maths and English OR demonstrable literacy and numeracy
- Willing to undertake training as required and identified in supervision/appraisals
- At least 2yrs experience of fundraising, marketing or events in a paid or voluntary capacity
- Has worked as part of a team
- Has set and worked to budgets, targets and plans
- Practical experience of planning and managing events
- Experience coordinating projects and people
- Knowledge of different methods of fundraising
- Awareness of how to motivate and support volunteers and supporters
- Basic awareness of PR and social media
- Good communication and presentation skills
- High levels of accuracy in written materials and data entry
- Excellent organisational skills with ability to work on own initiative under pressure & without direct supervision
- Excellent interpersonal and networking skills
- Able to build and maintain good working relationships with people
- Able to prioritise, plan and organise own workload including demonstrable experience of managing a diverse workload and working to strict deadlines under pressure
- Numerate
- Good IT skills including Microsoft office, email and data recording
- Able and willing to work unsocial hours
- Car owner/driver (full, clean UK driving licence)
- Able to work some evening and weekends.
Orpheus is a charity that delivers high quality services for young disabled adults. We have jobs for support workers, teachers, administrators and many more. We train, nurture and support our staff and offer a welcoming and friendly working environment. If you share our passion for changing the lives of disabled people, then we would love to hear from you.
Orpheus is committed to safeguarding and promotes the welfare of all service users. As part of our safer recruitment process and in line with Keeping Children Safe in Education 2024, online searches will form part of this process. We are committed to the promotion of equal opportunities.
This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives




The client requests no contact from agencies or media sales.
Are you passionate about improving healthcare services and delivering exceptional customer support? Do you thrive in a role where your work directly contributes to better patient outcomes? If so, we have the perfect opportunity for you.
The Royal College of Radiologists (RCR) are seeking a dynamic Provider Engagement Officer to join our Quality Improvement Unit. This team supports imaging services across the UK in achieving the Quality Standard for Imaging (QSI) a benchmark for safe, effective, and patient-centred care. As our Customer Success
Officer this role is your opportunity to make a tangible impact on the quality of imaging services across the UK, while working alongside passionate professionals committed to raising the bar in patient care
What You’ll Do
- Welcome and support providers on their QSI journey via our QSI Hub.
- Deliver engaging webinars and onboarding processes.
- Build strong relationships with imaging services and ensure they have access to the resources they need.
- Develop and use customer engagement metrics to identify opportunities for improvement.
- Promote success stories and the benefits of the QSI scheme through various communication channels.
- Collaborate with internal teams to enhance our CRM system and customer experience.
What you’ll need:
- Experienced in customer-facing roles, ideally in customer success or account management.
- Experience of producing written work of a high standard suitable for dissemination to external audiences, e.g. formal reports.
- Skilled in communication, problem-solving, and CRM systems.
- Passionate about quality improvement and making a difference in healthcare.
- Able to manage multiple priorities and work independently.Strong communication and interpersonal skills.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme