Peer support coordinator jobs

Reporting to: Director of Fundraising and Development 

Location of work: Remote with ad hoc time in the office for team days, events, campaigns and organisation away days.

Contract type:  Ideally full-time, 35 hours per week, 28 hours / flexible hours will also be considered. The role may require occasional evening and weekend work.   

Contract Length: Permanent

Salary: £31,500

BACKGROUND

Our work has never been more needed. The latest research suggesting that the number of children and young people at risk of hunger has rocketed to 2.6 million* means that one in five children don't have enough to eat.When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.

Magic Breakfast provide a nutritious and filling breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma.  Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK.

 This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children as we work to influence both policy implementation, with the national rollout of primary-aged universal school breakfast, and legislative change, through the Children’s Wellbeing and Schools Bill. There has also been commitment from the Scottish Government for a national breakfast scheme and we are seeking to expand our advocacy work into Wales. Magic Breakfast’s influence will be instrumental to ensuring school breakfasts are implemented in a way that is hunger-focused and barrier free.

 In addition, thousands of secondary school children are at risk of losing their free school breakfasts from September next year. For many of these students, this is their only opportunity to have a nutritious meal before facing a demanding school day, including taking exams.  And for the very youngest, we know that the disadvantage gap begins before they even reach reception. With the Government commitment to another 100,000 places in school-based nurseries, early years is also a critical part of our advocacy work.

 Being part of the work of Magic Breakfast is your chance, together with parents, teachers and people across the UK, to demonstrate the power of school breakfasts and to shape the way forward to end morning hunger for good.

*Food Foundation Insecurity Tracker Jan 2025

JOB PURPOSE  

The Fundraising and Development department is responsible for ensuring Magic Breakfast’s on-going sustainability through the generation of income and other critical non-financial support. The Department Coordinator will work closely with the Director of Fundraising and Development and other members of the Fundraising Leadership to facilitate closer alignment across the department, help unlock and enable income growth, whilst also providing administrative and coordination support to the team more broadly. The successful candidate will also play a critical role in developing and delivering the department-wide calendar of stewardship events, working with colleagues from across the major gifts team to identify opportunities to connect our supporters even further with the impact of our work 

KEY RESPONSIBILITIES:  

Department Coordination  

• Work closely with the Director of Fundraising to coordinate effective planning and management of the Fundraising & Development (F&D) strategy by coordinating quarterly review and monthly Core Management Group (CMG) meetings and managing all aspects of the monthly F&D team meetings ensuring they have maximum impact for all individuals and the organisation. This includes managing actions, minutes and agendas

• Support with the planning, coordination and diary management for any department away days, planning or reflection sessions  

• Lead efforts to enhance synergies within and across the F&D and other departments, identifying and enabling opportunities to add value, enhance efficiencies and reduce siloed working, for example through reviewing current systems and facilitating opportunities for collaboration and support  

• Provide project management support for significant team level projects, including developing project timelines and plans using Asana (e.g., for the Magic Morning webinars process and the department’s involvement in giving campaigns or annual reports) 

• Work across the department to identify any gaps or updates required for process/ ‘how-to’ documents  

• Act as the department representative for Asana, systems and process champion, providing training to colleagues where necessary  

• Act as the department lead for other key internal groups such as the all staff away day.

Supporter Care  

• Support the Fundraising Officer where necessary to act as the key welcome point to people reaching out to support Magic Breakfast, responding to enquiries received on the phone, escalating and triaging queries where necessary.   

• With support from across the Department, develop and deliver a calendar of department wide engagement events, including group school visits, stakeholder events, thought leadership dinners, and our online ‘Magic Mornings’ - a speaker series where we invite funders to hear more about our work. 

• Lead on the planning, review and learning capture/ sharing for all events, and more broadly the stewardship calendar across the department.

• Work across the department to review cross-departmental stewardship and identify opportunities for improvement, collaboration and alignment to key objectives, either through events or other activities.  

• Ensure that all confidential donor data is stored and handled in accordance with data protection regulations and all records retained on Salesforce where required.  

Fundraising Administration  

• Provide general administration support to the Fundraising & Development department, working in collaboration with the admin network across the organisation. Potential tasks may include but are not limited to meeting logistics, booking venues for away days and accommodation/travel bookings 

• Develop and maintain accurate and efficient administration systems and tools to support the department, for example our intranet section  

• Manage the Department’s resources and order supplies  

• Assist the Gifts Officer with gift processing when required, including the processing of cheques, sending acknowledgements, and adding gifts to our CRM, Salesforce  

• Administrative support to the Director of Fundraising and Development as required, including pulling reports and occasional diary management   

• Ad-hoc support to other team members.   

• Support the department with scoping and research for new fundraising products or initiatives  

• Make purchases on behalf of the Fundraising and Development department in adherence with internal budget approval processes and delegation of authority  

General:   

• Support the Fundraising & Development team by attending events and working on collaborative initiatives  

• Attend meetings and cross-team working groups to represent the Fundraising and Development Department and its interests  

• As requested, provide regular updates to key stakeholders  

• Ensure compliance with data protection regulations  

• Occasional work outside of regular office hours and at weekends  

• Exemplifying through behaviour our values-led culture that encourages curiosity, engagement, positivity and continuous improvement underpinned by a commitment to social impact, ensuring that children and young people are at the heart of everything we do.   

• Working collaboratively across the organisation to build good working relationships.    

• Actively contributing to team meetings and supporting team members where necessary.   

• Participating in occasional work-related events at external venues.   

• Undertaking any other duties commensurate with the role.   

• Adhering to all Magic Breakfast policies and procedures.   

PERSON SPECIFICATION  

Skills and abilities   

• Ability to manage multiple tasks simultaneously and work to deadlines.  

• Strong interpersonal skills to build effective working relationships with a range of stakeholders, a collaborative team player.   

• High level of competency in the use of Microsoft.  

• Confidence in using Microsoft Word IT packages.   

Knowledge and experience   

• Experience planning and organising online and in person events.  

• Experience of working for a charity desirable but not essential.  

• Experience or knowledge of administration within fundraising desirable but not essential.   

• Experience using Salesforce / similar CRM or an aptitude for learning new software quickly.    

• Experience using Asana or an aptitude for learning new software quickly.    

• High level of competency in the use of Microsoft.  

• Experience of working in an administrative role.   

• Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion within the workplace.  

• Experience of working well collaboratively within a team.  

Other : 

• Passion for Magic Breakfast’s mission of ensuring that no child is too hungry to learn.  

• Enthusiasm for delivery a high standard of supporter care.  

• Shared commitment to our values and active contributor to our enabled and empowered culture 

• Experience of working for a charity desirable but not essential.  

• Experience or knowledge of administration within fundraising desirable but not essential.  

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.

Please find attached our job pack. 

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @magicbreakfast. com

Shortlisting - 19th - 20th May

Interview 1 - 26th and 27th May

Interview 2 and informal interview - 2nd and 3rd June

This is an important and interesting role with Vision North Somerset.  You will get to be hands on with our service users who are visually and/or hearing impaired. You will work with our amazing volunteers, both current and new, training them and managing them to provide services to help reduce social isolation and to build confidence.  You will also manage our Peer Support Service which currently includes telephone support groups and a befriending service.  There are 4 HUBS around the county that meet monthly and we hope to develop more.

Project Background

Come and join our award-winning place-based volunteering programme that works with residents living across Hackney and the City of London.

You will be based out in the community - the programme is based at GP practices - to engage, support and enable local residents and patients to deliver local services for themselves, to meet local needs. We support residents to come together, to share their skills and experience for the benefit of each other, to deliver local groups and activities such as a book group, film club, exercise classes or cooking group. Residents from diverse backgrounds and demographics attend these activities together and make new connections, building strong local communities, all working together to make their area a better place to live. People, many of whom are isolated across all ages, and who have difficult life circumstances, are brought together, providing each other with mutual support and encouragement to develop new skills and pursue life goals, and to feel better able to voice their concerns to services.

You will be joining a nationally recognised project - having won an award from the Royal Society of Public Health in November 2024 - to support residents to fulfil their personal goals, make connections with others, and design activities and services that meet local needs. You will also be supporting people to improve their mental and physical health through signposting them to appropriate services and encouraging them to talk to their GP if they have concerns; and will be working in partnership with GP practice staff to co-create volunteer roles to make the practice more efficient and a better place to visit.

Who are we?

Volunteer Centre Hackney is a medium sized charity (currently 30 staff) based in the London borough of Hackney, working to support local residents to realise their skills and passions through volunteering and social action, and to share these for the benefit of others.

Our mission is to build and strengthen communities across Hackney through supporting residents of all ages and backgrounds to volunteer and build projects together.

In 2021, we were awarded the Freedom of the Borough Award by Hackney Council for our efforts to support residents during COVID, which included mobilising over 2000 volunteers to deliver food, prescriptions and essential items, provide emotional support to isolated residents and support the vaccine rollout. 

We work with hundreds of diverse community organisations and deliver various programmes to help residents share their skills and deliver their own social action projects to improve people’s lives. These include a befriending programme, volunteering brokerage matching local people to volunteer roles based on their skills, interests and goals, a specialist mental health programme, peer research and multiple resident engagement programmes at GP surgeries and estates across Hackney.

Post holders need to be enthusiastic and engaging, bringing energy to the role, be self-motivating and confident to work primarily alone, albeit with some support from the team members based at other sites.

1. To be the point of contact at Headway Hertfordshire’s peer support groups, coffee mornings and existing Carers evening support group, within your designated area.
2. To organise and facilitate our Welwyn and Letchworth peer support groups that are held within a hall setting, together with our volunteers.
3. To attend coffee mornings at venues in East Herts (Hertford), North Herts (Hitchin) and Stevenage, together with our volunteers.
4. To attend our existing Carers Evening Support Group in Stevenage with potential for a further Carers Support Group during the day.
5. To raise any issues of concern and/or queries from group members/volunteers with the Support Coordinator as soon as possible for her to follow up.
6. To distribute information to those attending the groups sent by Headway Hertfordshire
7. Obtain signed Registers at each peer support group and coffee morning and input them onto the Headway Hertfordshire database. Records to be kept up to date.
8. Collect subscriptions from our clients at relevant Welwyn Peer Support Group(s) and pass to the Support Coordinator.  Also, be responsible for collecting money from clients and/or carers for any activities or events that Headway Hertfordshire may arrange.
9. To report any health and safety related incidents to the Support Coordinator as soon as possible for the necessary paperwork to be completed.
10. To notify the Support Coordinator as soon as possible if you are unable to attend any of the peer support groups due to illness.
11. To give the Support Coordinator at least two weeks’ notice if unable to attend the peer support groups due to holiday.
12. To support the Support Coordinator when new clients and/or carers attend the groups – Support Coordinator will try to attend with new person, but if not possible, details will be sent in advance by the Support Coordinator.
13. Administration of annual Premises Risk Assessments and individual Risk Assessments of Volunteers within your designated area.

Could you be our new Volunteer Support Coordinator?

Who we’re looking for

You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.

Reporting to the Service Manager, you will support them with managing our Remote services. You will provide support to volunteers and oversee the daily running of the service when on duty to ensure day-to-day operations run smoothly. 

Salary: £28,500 per annum

Hours: 35hrs per week, FTC until 30th September 2025 with possibility of extension dependent on funding.

Location: New Horizons, Guinness Trust Estate, Cadogan Street, London, SW3 2PF

Line Management: Head of Member Experience

Working with: Head of Member Experience, Centre Coordinator New Horizons and the wider Open Age team, Service Users, community organisations

Open Age is seeking a person who is the welcoming face of Open Age.  They will be able to give our members the time they need, whilst juggling a busy workload.  The person will have a friendly manner and remain calm when managing different priorities.

The role would suit someone who has a proven ability to multi-task, think of their own initiative and also enjoy being part of a team. Someone who can support a junior role and their development and training.  The person will require competence in time management, organising workload/priorities and decision making.

About Open Age:

Open Age was established in 1993 and we’re now celebrating over 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres and over 60 other community venues. Open Age’s array of activities improves the physical and mental wellbeing of our members.

What you get in return

You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.

We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday and occasionally additional paid leave over Christmas period is given.

Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution

Access to the Cycle to Work Scheme through salary sacrifice.

We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace. 

Regular staff social events.

Training opportunities.

An inclusive work environment welcoming people from all backgrounds, sexuality, ability, race, ethnicity, gender and age.

Equal Opportunities:

Open Age is committed to promoting a diverse and inclusive community. We welcome applications from all backgrounds and experiences.

BACKGROUND

This is an exciting opportunity to join the legal aid casework team at Asylum Aid. You will be responsible for coordinating and delivering the billing of our legal aid work (including controlled work, certificated work and inter partes bills), which is vital to ensure the financial sustainability of our work. Asylum Aid holds legal aid contracts in the immigration & asylum and public law categories.

For thirty-five years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. We have built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. Our vision is that all those in need of protection from persecution and other forms of human cruelty in the UK can obtain it, and are treated fairly and with dignity.

Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure, and is ambitious about growing its impact and reach in the future to ensure protection from persecution for those who need it. 

ABOUT THE ROLE

This role would suit a person with strong attention to detail and excellent organisational skills and numeracy. The ideal candidate will have already embarked on or be looking to develop a career providing excellent legal aid billing support and coordination essential to the financial sustainability of legal aid practice, whether within the charity sector or private practice. You will have a strong commitment to the values of Asylum Aid and an understanding of the importance of sound legal aid billing practices to our continued ability to provide our expert service to our clients. Prior experience is not essential as full training will be given and peer support is available.

The focus of the role of billing coordinator is to ensure the efficient and robust delivery of costing and billing of legal aid files conducted under Legal Aid Agency (LAA) contract (Legal Help / Controlled Legal Representation and certificated work) as well as liaising with external costs lawyers to oversee the preparation of Inter Partes bills and negotiations with the paying party where we have obtained an order for our costs in judicial review proceedings.  This includes reconciliation of Legal Aid Agency payments received and made, and to provide essential coordination within the organisation to support lawyers in ensuring files are billed promptly and accurately, and costs are maximized. The billing coordinator will work with the Director of Legal Casework to develop and maintain an effective tracking system to ensure timely progression from case closure to billing.

This role will work closely with the Legal Team of Asylum Aid and the Finance team of the Helen Bamber Foundation Group. You will also have access to the London Legal Support Trust Centres of Excellence legal aid billing peer support group and peer-to-peer support.

As this is a new role, there will be clear targets set as to the additional legal aid income brought in as a result of the extra capacity it will bring and a review will be undertaken after 12 months as to whether it is having the desired impact on our legal aid income.

Equal Opportunities

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.

We genuinely welcome and encourage applications from candidates from range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma who are under-represented in our organisation.

We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the refugee and migration sectors. We value experience gained overseas as well as in the UK and you will receive full training to enable you to transfer your knowledge and skills to the UK context.

How to apply 

Please note that the successful candidate will be offered the job subject to suitable references and a basic DBS check.

If appointed you will be required to give your consent to Asylum Aid to receive regular updates on your criminal records status throughout your employment. 

The first stage is to complete on our online application form on our website by 9.00am on 12 May 2025

The website form will ask you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

Selection Process

We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 19 May 2025, followed by shortlisted candidates attending in-person interview week commencing 26 May 2025. We will also ask you to complete a short written task ahead of/on the day.

At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.

We regret that we can only respond to applicants who make it to the interview stage.

We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us though phone or email.

Experts by Experience Support

We are also proud to be a member of the Experts by Experience Employment Network , which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources at  which may help in preparing your job application. .

Please complete this form request support and they will confirm if they can match you with a mentor to support your application

Sussex Emmaus is a charity dedicated to supporting individuals who have experienced social exclusion or homelessness. We provide accommodation for up to 58 people, offering a home, tailored support, and the opportunity to gain skills and work opportunities through social enterprises run by the charity.

We are now recruiting for a Warehouse Co-ordinator to ensure the efficient running of the warehouse (Undercroft). You will be joining a friendly and enthusiastic team who are passionate about what they do.

The Coordinator ensures the warehouse is organised and is following applicable laws and regulations. This includes working with Companions and volunteers, overseeing receiving, sorting and pricing of donations, always maximising income. This is a hands-on role where your ability to lead by example will motivate our team of Companions and volunteers to provide exemplary customer service and to generate a financial surplus to support the charity.

You will supervise and work alongside Companions who are allocated to the warehouse during the business operating hours with conduct issues being managed by the Business Manager. You will also supervise and work alongside volunteers who are allocated to the warehouse during business operating hours with the Business Manager handling any conduct issues that may arise.

For the full job description and person specification, please download the job pack!

Duties & responsibilities
People

• To work alongside and train Companions to increase their skill base and confidence
• To organise the deployment of tasks to individuals and team members
• To train, supervise, motivate, and inspire volunteers and companions.
• To help devise and deliver induction on standards of work to new team members so that retail activities are delivered to the agreed brand, including customer service, merchandising, pricing, stock control, and culture
• To ensure that all activities under supervision are engaging, enabling, empowering and holding to account the team members

Warehouse Operation

• To ensure effective and efficient day-to-day operations by maximising quality donations and minimising waste
• To ensure day-to-day smooth and productive processes are being implemented to excellent standards for quality, culture, and legislative compliance
• To be proactive in the generation of donated stock, managing stock collection efficiently and effectively to the agreed standards and timescales under Emmaus guidelines
• To ensure premises, Health & Safety, security, and maintenance checks and actions are complete within the identified time, and to identify new checks or actions to schedule as to comply with Health and Safety requirements
• To ensure that cover for the safe operation of the Undercroft is always sufficient
• To cover van driving shifts as needed.

Stock Management

• To work closely with all Retail Managers to ensure each retail enterprise is receiving adequate stock to generate their required weekly sales targets
• To be responsible for ensuring that only sellable donations and those that conform to all relevant UK government and trading standards legislation are accepted for resale in the shop
• To disseminate any changes from Trading Standards as and when to relevant parties to ensure compliance
• To ensure all donated items are sorted and priced and merchandised to receive the optimum for the charity and the correct procedures are applied throughout the sorting process to allow for coding and pricing to be applied to items

Safety, Health, and Environment

• To oversee all Health & Safety requirements within the warehouse, taking corrective action as and when required, and informing/liaising with managers and team as necessary
• To assist in compiling risk assessments with team members
• Ensure safe working systems are adhered to in conjunction with the Emmaus policies and procedures, and are compliant with all relevant legal requirements
• To ensure that Health & Safety is adhered to in terms of equipment use and that manual handling guidelines are followed
• Ensure work areas follow correct processing procedures, ensuring that the work area is always kept clean and tidy
• Assist in delivering Health & Safety training to new Companions and volunteers
• Recycling/Re-use and Waste Management
• To recommend creative ways to upcycle, reuse and repurpose stock to maximise profit and reduce wastage
• To supervise the disposal of unsaleable items to minimise waste as appropriate in line with Sussex Emmaus’s Environmental Policy and procurement Policy.

To apply, please read the job pack thoroughly and upload your CV and supporting statement showing how you meet the person specification. The deadline is 9th May. Please note we can only accept applications from people who currently hold the right to work in the UK and are unable to sponsor work visas.

Reading Strategy Coordinator - HMP Hull

Location: Hull
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week)
Job Type: Part time
Contract Type: Permanent

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons.  We now have the opportunity to provide a service at HMP Hull. Working closely with the prison and their staff, people in prison, Shannon Trust team members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP Hull, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include creativity, resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday (when full time) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.  The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this role is subject to contract award.

Interviews are planned for the 22nd May 2025.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-221236

Position: Volunteer Coordinator
Type: Full-time (35 hours a week), permanent 
Location: Office based in London with flexibility to work from home
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity 

*you’ll start at our entry point salary of £26,384* per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months. 

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Are you passionate about engaging communities and empowering volunteers? The MS Society is looking for a Volunteer Coordinator to support our Community, Events & Retail Fundraising team. You’ll play a key role in recruiting, supporting, and developing volunteers, helping us achieve our mission of improving the lives of people affected by multiple sclerosis. 

As a Volunteer Coordinator, you will: 

• Plan and manage volunteering opportunities across our income generating activities. 

• Recruit and onboard new volunteers, ensuring an outstanding experience. 

• Create and deliver engaging volunteer campaigns to grow our community. 

• Support and maintain strong relationships with volunteer organisations and local partners. 

• Monitor and improve volunteer engagement and retention to strengthen our impact. 

About You 

We’re looking for someone who: 

• Has experience working with and recruiting volunteers. 

• Can build strong relationships with diverse communities. 

• Has excellent organisational and communication skills. 

• Is confident using IT systems, including Microsoft Office and CRM platforms. 

• Is creative, enthusiastic, and passionate about supporting the MS Society’s work. 

Join us in shaping a stronger volunteer community that will drive our fundraising efforts and help us continue delivering vital support and research for people affected by MS. 

Closing date for applications: 9:00 on Thursday 8 May2025 

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Do you want to work for a caring organisation that believes in people?

Do you want to make a difference?

At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options.

Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest.

We’re excited to offer an opportunity for a Young Person Targeted Intervention Worker in our Lambeth service with the passion, skills, and experience to support young people facing challenges around substance use and related needs. This role is key in ensuring timely, tailored interventions that make a real difference.

Under the direction of the Service Management Team, you will lead the coordination of targeted interventions, including brief interventions, group work, and assertive outreach, aimed at individuals and groups at risk of harm from substance misuse. A key part of the role involves developing pathways with partner organisations to support early identification and intervention, particularly for young people.

Full Time Hours: 37.5 per week

Full Time Salary: £27,861.26 - £32,002.35 dependant on experience (based on full time hours, pro rata for part time hours)

Allowance: £4,133.14 Inner London Weighting (pro rata for part time roles)

Contract: 1fixed term contract until 31st of March 2026

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Please note - Interviews will be taking place on the 30th of May 2025

Responsibilities

About the role: 

• Lead on the coordination and delivery of the service’s prevention, early intervention, targeted education offers, and youth settings.
• To increase visibility and accessibility of the service amongst children, young people, families, and partners with the aim of increasing referrals into service for specialist support.
• Identifying and responding effectively to potential safeguarding issues.
• Reducing drug and alcohol related harm to service users and the wider community.
• Promoting carer, service user and community involvement.
• To be responsible for proactively generating and increasing referrals from relevant partners including utilising data to target specific services/provisions.
• To develop and deliver training programmes aimed at creating awareness of the service alongside delivering early intervention key messages to professionals.
• To analyse and scrutinise data to identify gaps in areas where the service can take a proactive approach to engagement.
• To create presentations that will engage young people, using harm reduction and psychoeducation.

About you: 

• You have experience working with young people, with knowledge of the issues they face.
• Knowledge of safeguarding concerns and guidelines in relation to children and young people and the Fraser Competence framework.
• You have a good understanding of drug and alcohol issues and be able to speak about this publicly. 
• Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods.
• Confident and strong communication skills; verbal and written.
• You can accurately plan workshops and come up with new presenting ideas
• Ability to work towards and meet deadlines. 
• You are passionate about what you do, hardworking, and ambitious to help young people build their resilience.
• A commitment to equality, diversity, and safeguarding young people.
• Build, engage, work effectively and collaboratively with multiagency to be able to gain buy in of the service that CGL offer within Lambeth.

 What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Refer a friend scheme.

Please ensure you fully complete the personal statement in the screening questions, outlining how you meet the person specification and job criteria.   

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. 

If you are passionate, eager to learn and develop your skills in working with young people who need support in relation to their drug and alcohol use – then this might be a perfect opportunity for you.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

ILW / OLW /Fringe

Inner London Weighting (£4,133.14)

Interview Date

30/5/2025

Closing Date

26/5/2025

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

IRW’s Office of the General Counsel Division is recruiting for the position of ‘Policy Coordinator’ to join its dynamic team. The organisation is currently operating a hybrid working model.

Job purpose:

With increasing accountability to our regulators, partners, institutional and community donors, it is essential that we have robust and effective policies and processes in place that are regularly reviewed and demonstrate the learning and growth of the organisation and holding ourselves to account both internally and externally. Our policies and internal protocols must reflect good practice within the INGO sector, adapt to advances in technology and frequent changes to legislation and regulatory requirements. Our commitment to developing our internal policies, protocols and processes illustrates how our organisation proactively manages and oversees the potential risks and requirements we must address on a daily basis in a structured way.  Our aim is to foster an environment of consistency in our working practices that increases confidence in the way we manage our operations and workforce.

This post will provide leadership for the highest possible quality and consistency of Operational Policy and Guideline Documents meeting rigorous international sector-relevant and ethical standards to help achieve our vision, mission, global strategy and year-to-year objectives.

The role will support the Policy and Compliance Manager by co-ordinating and leading in the development and improvement of our current internal processes to ensure the timely review, development and approval of our policy documents and providing appropriate technical and operational support to internal stakeholders and wider IR family.

The role will provide technical and administrative support to the Policy Review Committee and help maintain internal record keeping and associated resources.

The successful candidate must have:

• A degree or equivalent in English or relevant area
• Experience of writing and communicating effectively to internal and external stakeholders.
• Experience of producing written materials for internal and external audience
• Experience and working knowledge within a humanitarian/INGO setting
• Experience in report writing and presentation of data/information
• Experience of working with senior managers and executive to agree effective outcomes
• Research skills
• Experience in monitoring and evaluating the effectiveness of policy compliance and implementation
• Ability to work autonomously and use initiative
• Experience of identifying and mitigating risks to the organisation  
• Excellent MS Office skills
• Ability to convey complex and technical information persuasively and with clarity to a diverse audience
• Ability to contribute to the review of policies and processes
• Process mapping
• Strong communication and representation skills
• Ability to manage workload independently and efficiently
• Good eye for detail - proof reading and editing documents
• Excellent organisational and record keeping skills
• Ability to synthesise data and information effectively
• Report writing skills in English
• Strong inter-personal skills
• Ability to establish and maintain strong working relationships
• Excellent analytical skills
• Good oral presentation skills
• Working calmly under pressure and meeting strict deadlines
• Ability to work independently and excellent time management skills
• Innovative thinker, able to develop and translate strategy into tactical action plans and deliverables

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 16th June 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• Screening clearance
• Proof of eligibility to live and work within the UK
• Receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Project Worker 2 - Volunteer Co-ordinator (Maternity cover)

Are you looking for a new challenge? 

Would you like to join our exciting and innovative Barnardo's Swansea Bloom Service working with young people who are care experienced as they make the transition to independence?

About the Bloom Service

Barnardo's Swansea Bloom Service works directly with care experienced young people to help improve their emotional wellbeing, resilience and self confidence. Our aim is to create a positive space for them to explore their identity, passions, and potential. The support on offer includes  the opportunity to take part in amazing activities, life coaching, befriending and peer mentoring.

This is an exciting opportunity for a highly motivated individual to join Barnardo's as a Volunteer, Befriending and Peer Mentoring Co-ordinator (Project Worker 2).

The contract is for 25 hours a week to cover the maternity leave of the substantive post holder until 31st March 2025.

Bloom is a growing service offering a unique opportunity for the right person to develop, co-ordinate and deliver our Volunteer, Befriending and Peer Mentoring work using established and innovative approaches. The Co-ordinator will be responsible for recruiting and managing a team of volunteers, befrienders and peer mentors who will help young people to improve their physical and mental well-being by supporting them to access a range of exciting activities, helping them to find new interests and hobbies and engage in healthy activities in the community

You will undertake the role of Volunteer, Befriending and Peer Mentoring Co-ordinator reporting to the Children's Service Manager and acting as line manager to the service's volunteers.

The successful candidate will be required to carry out the following duties (in addition to those on the generic job description):- 

• Continued development and delivery of the Volunteer, Befriending and Peer Mentoring element of the Bloom service.
• Recruit and train volunteers, befrienders and peer mentors
• Effectively match volunteers/befrienders/peer mentors to support young people
• Effectively utilise the Barnardo's specialist volunteer management system (Vol 1)
• Provide ongoing support and supervision of volunteers
• Keep accurate statistical information and assist in producing service performance reports for the organisation and funders.
• Support project engagement events and empower young people to share their voice and ensure that Bloom continues to be a young person led project
• Assist in quality assurance of every aspect of the service
• The service requires flexibility of work as we support young people around their needs.

You will have: 

• Experience of working within a volunteering setting preferably at the level of co-ordinating the service this can be in a employment, education, training or volunteering setting
• Experience of recruiting, inducting and retaining volunteers
• Experience of keeping statistical information and completing performance reports for funders
• The ability to line manage  volunteers
• An understanding of the needs of care experienced/vulnerable young people and an awareness of the factors impacting on their lives

Bloom is made up of three elements all of which work together:

Life Coaching - there is a dedicated life coach

Giving young people the power to unlock their own potential for positive change, by providing them with the tools to build resilience, improve wellbeing and understand themselves better. Coaching empowers young people to think about and move forward positively in their lives, by creating and working towards specific goals through 1:1 sessions with our life coach. 

Volunteer, befriending and peer mentoring - there is a dedicated volunteer coordinator

• Volunteers – to help with activities
• Befriending - members of the local community befriend and provide ongoing assistance to service users are moving to independence
• Peer mentors – care experienced adults who can offer invaluable guidance to care experienced young people by drawing on their own experiences

Activities there are 2 engagement workers 

Giving young people regular opportunities to get together to experience activities not easily accessed by care experienced young people. Led by the expressed wishes of young people they could be experiences such as sports, adventuring, outdoor events, gardening clubs, cooking clubs.

Additional Information:

You must have the ability to travel independently to meet the requirements of the post.

You must demonstrate in your application that you currently use the skills outlined above, and in the Job Description/Person Specifications, or have used them previously in employment, education, training, volunteering etc.

This contract is for 25 hours a week to cover the maternity leave of the substantive post holder until 31st March 2026 .

Your main office base will be at Barnardo's Swansea, Heol Cadifor, Penlan, Swansea but you will be expected to work out and about in Swansea and Neath.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

Need more information?

If you require any further information about this opportunity, please contact Christine Parry (email address can be found via the job vacancy link on our website).

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Programmes Lead (Maternity Cover)

Salary: £31,625 - £34,106 pro-rata (depending on experience)

Contract: 12 months fixed-term contract (Maternity Cover- might be potentially extended)

Start Date: Date to be agreed (potentially July)

Location: This is currently a blended-working role with two in-office days (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required. 

We are currently based at Resource for London near Holloway Road station, however, our office will be moving to another location in London in the coming months. 

Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday. 

Benefits of working for Challenge Partners

• Work-life balance

• Annual leave

• Employer pension contributions

• Health and wellbeing support

• Training and development

• Family-friendly policies

• Connection and celebration

About the role

The Programmes Lead will play a key role in leading and implementing the delivery of a range of programmes which at present includes Growing the Top, the SEND Developmental Peer Review and the Trust Leaders’ Network (subject to change based on organisational need). 

Established in 2011, Challenge Partners is a well-respected nationwide network of practitioners who engage in hard-edged collaboration and mutual accountability to ensure every school community can benefit from the combined wisdom of the education system. 

The Programmes Lead will build and manage relationships with a wide range of stakeholders and hold responsibility for the quality and consistency of school leaders’ experience of the programmes. They will work closely with the Programmes Manager and Partnership Coordinators to ensure excellent delivery.

Key Responsibilities

Reporting to the Programmes Manager the Programme Lead will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:

Programme Delivery and Development

• Lead on the operational delivery of programmes: Growing the Top, the SEND Developmental Peer Review and the Trust Leaders’ Network

• Manage key stakeholder relationships with programme participants and facilitators

• Manage correspondence involved in programme delivery, including responding to daily queries and setting up automated processes

• Monitor visit day/event quality and delivery, including dealing with and escalating issues to ensure positive solutions are reached

• Monitor risks and mitigate/escalate as appropriate

• Monitor programme spending and signing off invoices within agreed budgets, as directed by the Programmes Manager

• Work with the Programmes Manager on the development of strategies to support efficiency and scale the delivery of programmes, including and not limited to the engagement of new technologies, processes and ways of working

• Lead on the implementation of new strategies for delivery in your areas of responsibility with Partnership Coordinators

Data Management and Systems 

• Ensure programme data is accurately recorded on Salesforce (our CRM system) and work closely with the digital team to improve systems and processes

• Responsibility for ongoing monitoring of programme delivery feedback data to ensure quality and oversee escalation of issues if/when they arise

Event Planning and Organisation

• Lead on the planning, logistics and delivery of in-person and virtual programme events, working closely with the Programmes Manager and Executive Sponsors to agree event design

• Liaise with speakers, venues and suppliers to ensure high quality delivery of events

• Coordinate the team effectively to ensure excellent event delivery

• Work closely with the marketing team to create a social media plan to showcase programme events 

Matrix Management

At Challenge Partners, we work in a matrix structure which means that individuals collaborate across different work streams and are, at times, task managed by colleagues who are not their direct line manager

• Provide consistent and high quality task management to all Partnership Coordinators involved in the delivery of these programmes

• Collaborate effectively with other task managers, line managers and teams to support Partnership Coordinators to provide excellent delivery across all Challenge Partners activities and meet key organisational priorities

Person Specification

Specific skills and attitudes we are looking for in an applicant are as follows:

• As one of our cadre of leads, you will be a role model for our values at all times and a cultural lead within the team.

• Strong project management and organisational skills (a ‘completer-finisher’).

• Ability to prioritise effectively to meet competing demands and work under pressure, through excellent organisation and time management.

• Outstanding attention to detail, and pride in your work.

• Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.

• Positivity, optimism and agility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability. 

• High computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system) would be an advantage

• A willingness to learn and give and receive feedback

• A passion for education, and a desire to make a difference

How to apply

Please submit your application on BeApplied by 10am on Thursday 22nd May 2025. You will be asked to upload your CV and answer five competency and scenario-based application questions.

• First round of interviews (remote)- 29th & 30th May 2025

• Second round of interviews (face-to-face)- 10th June 2025

A note on AI 

At Challenge Partners, we are committed to a fair and inclusive recruitment process. We don’t use Artificial Intelligence (AI) for recruitment - applications are reviewed by members of the team and we use blind shortlisting to mitigate potential bias and ensure all candidates are considered on merit.

Whilst we recognise that AI can be a useful tool for tasks like proofreading, we encourage you to share genuine examples from your own experience so we can better understand your unique skills and perspective. Authenticity is important to us and we want to hear your voice throughout the application process.

DEI Statement

Challenge Partners is committed to further enhancing diversity, equity and inclusion within our team and we welcome applications from all suitably qualified persons regardless of their race, gender, sex, disability, religion/belief, sexual orientation or age. 

Safeguarding Statement

Challenge Partners is committed to safeguarding and promoting the welfare of children, beneficiaries and staff. We expect all employees, consultants and volunteers to share this commitment. All offers of employment or contracts with us are subject to a satisfactory DBS check and references. 

No agencies please.