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Page 3 of 17
E1, London (On-site)
£35,020 per year
Full-time
Permanent or contract (Fixed term contract until October 2026)

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Job description

About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.

We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.

The ideal candidate

  • Holding a caseload of people who are sleeping rough where their substance and/or alcohol use
  • Ability to conduct street outreach at sleepsites and known hotspots within the Borough
  • To actively promote and work in a way which encourages harm reduction
  • To work collaboratively with partner agencies to ensure positive outcomes are achieved, safeguarding is shared and to increase the persons access to support services.
  • Increase the total number of people accessing structured treatment & recovery through a bespoke pathway for rough sleepers as well as sustain treatment for these individuals, reduce harm, and support bespoke planned treatment exits or transitions into community-based services (continuity of care).
  •  Reducing barriers of accessing Primary Healthcare services, such as GP registration, attending hospital appointments and specialist health services by advocating for and supporting clients.
  • Attending and coordinating client related MDT’s and attendance at meetings relating to the rough sleeping community
  • You will promote and deliver Naloxone training & distribution to those on your caseload 
  • You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
  • You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.

Benefits

  • 27 days holiday plus bank holidays
  • Pension scheme
  • Cycle to work scheme
  • Season ticket loan
  • Employee assistance programme
  • Access to shopping discounts
  • Learning & development opportunities
  • Monthly reflective practice 

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 24 April 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Application resources
Organisation
Providence Row View profile Organisation type Registered Charity Company size 0

We tackle the root causes of homelessness to help people get off, and stay off, the streets.

Posted on: 25 March 2026
Closing date: 24 April 2026 at 13:33
Job ref: 07-26
Tags: Advice / Information, Engagement / Outreach, Safeguarding, Substance Misuse, Victim Support, Social / Support Work