People and culture manager jobs in charlton, greater london
Location: The Baytree Centre, London
Hours: 21 hours per week (working days and times to be agreed)
Salary: £55,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Contract: 12-month interim (Fixed Term Contract with view to permanent)
About the Role:
As HR, Finance & Operations Director, you’ll play a pivotal role in shaping Baytree’s organisational strategy—ensuring we remain a high-performing, mission-aligned charity. You’ll lead on financial planning and reporting, organisational development, HR strategy and people practices, and efficient day-to-day operations.
This is a fantastic opportunity for a values-led leader with strong technical expertise and a passion for building resilient, people-centred organisations.
Key Responsibilities:
- Finance: Lead budgeting, forecasting, reporting, and financial compliance using QuickBooks and associated tools.
- HR Strategy: Oversee recruitment, employee relations, performance management, and workforce development.
- Operations: Ensure facilities, IT systems, and internal processes are efficient, compliant, and user-friendly.
- Strategic Leadership: Collaborate with the SMT and Board to shape organisational strategy and manage risk.
- Culture & Compliance: Promote a culture of transparency, learning, and accountability while ensuring legal and regulatory compliance.
What We’re Looking For:
- CIPD Level 7 and relevant finance qualification (AAT, ACCA/CIMA)
- Experience producing budgets and managing financial systems
- Strong HR leadership and employee relations experience
- Skilled in operational management and digital systems
- Commitment to Baytree’s mission and inclusive values
A Social Inclusion Charity Supporting Women & Girls in London




The client requests no contact from agencies or media sales.
About the role:
At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.
This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.
In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.
About you:
- Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video.
- Excellent verbal and written communication skills.
- Strong organisational skills and shows enthusiasm to all duties.
- Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution.
- Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment.
- High level of personal organisation with the ability to plan and prioritise own work.
- Has experience in Microsoft applications like Microsoft Dynamics CRM.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 17th August at midnight
Interview dates: Thursday 28th and Friday 29th August online via Microsoft Teams
To be considered remove your name and other personal details from your C.V. before uploading.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
This post will require a DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
We are looking for an exceptional individual to join our busy team at LimeCulture.
The Head of Safer Cultures (Sport) is a senior leadership role within the organisation, responsible for driving high-impact safer cultures and safeguarding strategies and projects across a range of sectors, with a primary focus on Sport. This role requires a highly experienced professional who has led cultural change and safeguarding work at a strategic level, is confident working at executive and board levels, and brings a strong understanding of how safeguarding principles apply across different organisational cultures.
The postholder will play a key role in leading consultancy projects, influencing strategic cultural change and safeguarding decisions, and contributing to the development of content and resources
This is a full-time role and is primarily home-based with some planned travel and so candidates can be based anywhere in the country.
The client requests no contact from agencies or media sales.
Job description - Partnerships and Income Manager
Salary: £38,000 per annum
Contract: Permanent
Reports to: Head of Commercial Services
Hours: Full or part-time hours considered, minimum 0.8 FTE
Start date: November 2025
Location: Home-based (travel costs paid for meetings)
Annual leave: 27 days FTE per annum plus Bank holidays (22 days FTE per annum under the Four Day Week)
Please note that at Waterwise we work a Four Day Week, under voluntary agreements which all staff members sign. This means that you will be contracted and paid as full-time but you will sign a voluntary agreement stating that you commit to employing efficiency tools both individual and team-wide to deliver and be paid for 5 days work within four normal 9 to 5 days - the office is closed on Fridays. Training will be provided and you will be expected to continue to refresh your training and to keep up use of the efficiency tools. Annual leave is also pro rata’d. We can answer any questions you may have about this at the interview/s. On a 20 hours a week contract, you would be spending 16 hours a week at work including the equivalent of 2 one hour lunch breaks, and this can be worked in a flexible pattern, such as two full days or more, shorter days.
Waterwise
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. Waterwise is a people-led organisation which prioritises the wellbeing of its staff.
Water scarcity is an urgent issue right here, right now, right across the UK - consistent record-breaking high temperatures and low rainfall, and recurring drought, show how climate change and population growth are already putting our water resources under severe pressure, and this challenge is growing. Water efficiency has to be a big part of the solution, and we support and challenge governments, industry, customers and others to be innovative and ambitious on water efficiency. Our work includes campaigns, events, media, policy and regulatory influencing, research projects, stakeholder engagement and services such as Waterwise Training and the Waterwise Checkmark. We are funded by supporters across and beyond the UK water sector. Our Waterwise Strategic Direction, published in August 2022, tells you a bit more about us. Our UK Water Efficinecy Strategy to 2030 tells you a bit more about our ambition.
At Waterwise we put staff wellbeing first, and our staff surveys show that our team knows, feels and appreciates this. Our values are:
People: We will prioritise staff wellbeing, be an inclusive, kind and positive team.
Purpose: We will deliver independent and ambitious leadership to drive social and political change on water efficiency
Pioneer: We will be forward-thinking and visionary in our approach, being brave and innovative in challenging the status quo
Passion: We will campaign to protect water and the planet and work to keep our own environmental impact as low as possible
We are always looking for bright, committed people with a diverse set of skills and experience to help achieve our vision that water is used wisely every day, everywhere, by everyone. We are a lively, happy, friendly team, and we can’t wait to read your application!
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. Please see more on this below.
We are also working to reduce Waterwise’s own carbon and environmental footprint.
Partnerships and Income Manager Role Description
The Partnerships and Income Manager role involves engaging a range of stakeholders to help generate greater impact and income for Waterwise. The Partnerships and Income Manager will be responsible for researching and identifying potential new business opportunities; conducting outreach to new and existing stakeholders to encourage collaboration; building and maintaining relationships with Waterwise partners, sponsors and members; and assisting with developing winning proposals for funding, in order to deepen the impact we make with individuals, communities and businesses across the UK. The Partnerships and Income Manager will lead on delivery against income targets for our services and events.
Key responsibilities in the role include:
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Generating income for Waterwise by retaining existing partners, recruiting new partners, selling sponsorship opportunities, and increasing engagement and investment in Waterwise membership and services
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Researching and identifying new business development leads in line with Waterwise’s commercial strategy
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Building and maintaining an active pipeline of commercial and partnership opportunities to drive income
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Conducting market and competitor research and engagement to ensure we have a clear understanding of customer needs and align our services to meet those needs
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Conducting lead generation and lead nurturing activities, including representing Waterwise at events and conferences, reaching out to potential new partners by email, phone or social media, and conducting introductory meetings with potential sponsors, members and partners
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Acting as account manager for Waterwise partners, (working alongside the Membership and Marketing Manager who manages member relationships), leading on administration such as ensuring Salesforce CRM is up-to-date, conducting Waterwise’s ethical screening process for potential partners, managing partnership agreements and payments
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Working with the Memberships and Marketing Manager to design and implement communications to demonstrate how partnering with Waterwise offers value for money and delivers against ESG commitments
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Working on grant funding proposals and project bids
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Working with the wider team to assist in the development of content for our newsletter, social media, blogs, trade media and press
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Assisting the team with organising events (e.g. Waterwise annual conference)
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Attending conferences, seminars and meetings to represent Waterwise
The above is not an exhaustive list of activities but hopefully gives you a sense of the role and requirements.
Partnerships and Income Manager Person Specification
We need someone who is proactive and a self-starter, with exemplary communication and relationship building skills.
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Target-driven and commercially-minded, with a proven track record of income generation through sales, sponsorship and grant funding
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Experience in business development, sales, commercial services or relationship management roles
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Experience in writing successful new business proposals, compelling pitches and funding bids
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Good interpersonal skills to work collaboratively with a range of stakeholders and forge great relationships inside and outside of the organisation
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Ability to approach new leads with confidence, including making ‘cold’ introductions to new organisations
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Excellent networking skills and confidence to ‘work the room’ at meetings and events
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Strong organisational skills, including the ability to plan and work proactively to meet deadlines
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Proactive and action-oriented approach to achieving income targets and KPIs
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Confident communicator, with excellent written and verbal communication skills and strong negotiation skills
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Ability to positively promote Waterwise and its work
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Ability to work flexibly within a small team that works from home
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Ability to manage own time and prioritise tasks
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Ability to communicate across the team about your work and workload
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Commitment to equity, diversity and inclusion and wellbeing
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Eligibility to work in the UK
Benefits
At Waterwise the wellbeing of our employees is our number one priority. To recognise the fantastic work our team does in driving water efficiency, and to support their wellbeing, we have a wide range of employee benefits, beyond statutory commitments. These include:
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Positive, values-based environment and an inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload
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Strong emphasis from CEO on wellbeing and workload management
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Homeworking and a small allowance for occasional shared office working
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Four Day week - being paid full-time but working 80% of this (or pro rata equivalent), in exchange for using tools to work efficiently - for full-time employees this equates to a day off every week, in addition to annual leave
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Flexible working
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Part-time working
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27 days annual leave per annum for full-time employees (or pro rata equivalent for part-time colleagues), plus Bank Holidays (pro rata’d to 22 days full-time equivalent as we work a Four Day Week)
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Death in service benefit at x2 of salary
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Paid chartered and professional memberships
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Individual and team training budgets
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Maternity leave and maternity adoption leave beyond statutory
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Childcare costs for activities undertaken outside normal working hours
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Sickness pay beyond statutory
Equity, diversity and inclusion
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.
We are committed to treating all current and prospective employees fairly and to ensuring that our workplace and employment practices are free from discrimination, harassment or victimisation on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply. Everyone in our team has a role to play in helping Waterwise become more diverse and inclusive, and we hope you will join us for this next stage in our journey - for this role we therefore particularly encourage applications from candidates who are likely to be under-represented in Waterwise’s workforce. These include people of the global majority, LGBTQI+ people, and men.
We want to ensure that our recruitment process is inclusive of and accessible for everyone. If you are interested in applying for a role with us and think you may need some additional support or reasonable adjustments made to any part of the recruitment process, please get in touch.
How to apply
To apply for this role, you will need to answer role-related questions. Please provide evidence and examples from your work history or other aspects of your life to answer the questions and demonstrate how you meet the criteria required. Please refer to the person specification when you are doing this.
Our goal is to remove bias from the hiring process and so rather than asking you for a CV and cover letter, we have set up role-related questions which will allow us to assess your approach to a problem and understand what knowledge and skills you have. Your answers will be anonymised, randomised and reviewed by the selection panel. We will use these scores to shortlist for interviews. We also think giving feedback is incredibly valuable for candidates, so at the end of the process, you'll see how well you performed during the application process.
The closing date for applications is 23:59pm on 31st August 2025. There will be a two-stage interview process. First interviews will be held on 17th September 2025 and second interviews will be held on 29th September 2025. First interviews will be held online via Zoom and second interviews will be held in person in Birmingham (venue TBC).
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet.

The client requests no contact from agencies or media sales.
Role Overview
The Film & TV Charity’s Looking Glass research on the mental health of the UK film, TV and cinema workforce has consistently shown that mental health and rates of loneliness at work are significantly worse in this sector than among the population as a whole. Further Charity research has also shown that the two are closely linked, strongly suggesting that tackling loneliness is vital part of the industry-wide fight to protect the mental health of the workforce.
As the Community Development Manager, you will use our research insights to help develop the Charity’s community strategy, managing a programme of work that seeks to embed social connection as a core mental health priority in the Charity’s work and among the wider industry. You will also deliver specific projects stemming from the community strategy. Foremost among these is the Charity’s Community Partnerships programme. This involves working with a cohort of peer and community-led industry support groups to meet the needs of their communities, primarily through regular events-based engagement at our Soho offices. But it may also involve contributing to the co-working space offer at our offices in Soho, and to the Charity’s research on themes related to loneliness and social connection.
You will need to have experience of strategy development and partnerships or community management, and the excellent relationship management skills on which this depends. A background in developing mental or social wellbeing interventions is highly desirable, as is experience working in the film, television or creative industries. You will be a positive and enthusiastic individual, with a passion for creating solutions that support people’s mental and social wellbeing.
Main Areas of Responsibility
Community Strategy
·Continue to onboard and engage Charity staff with latest loneliness research findings
·Work with senior leadership to develop the Charity’s existing community strategy in response to the latest loneliness research findings and get buy-in from internal stakeholders
·Work closely with relevant teams to develop key actions informed by these strategic priorities
·Working with senior leadership, onboard and engage key industry stakeholders with the latest loneliness research findings and recommendations (where appropriate this may involve working closely with other Charity team members)
·Work closely with the Charity’s Impact and Evaluation Lead to ensure the impact of our Community Strategy is measured appropriately and reported on regularly in staff and trustee updates
Community Partnerships
-Continue managing (and growing) the Charity’s network of peer support and community groups, with a focus on communities experiencing high levels of loneliness
-Plan and deliver partner engagement events, with the aim of combatting loneliness and fostering belonging for the most vulnerable industry workers
-Day to day management of the Community Partners will involve working with the Charity’s Wellbeing Services Coordinator to manage partner event bookings, enquiries, building partner relationships, supporting partners with event management, attending partner events and gathering wellbeing insights from these communities to grow the Charity’s industry knowledge and support offer
-Support the partners to deliver effective and sustainable community building and peer support by organising appropriate workshops and webinars
-As needed, co-produce events with partners that aim to deliver on our partnership goals of fostering community and creating meaningful social connection
- Raise awareness of our Community Partners and their work within the wider industry
-Measure the impact of the Community Partnerships through tools such as member surveys and partner interviews, and regularly report on these findings
Co-working Space Development (tbc)
-Develop the Charity’s co-working space in Golden Square to be an inclusive, welcoming community hub for industry freelancers, that supports them to foster meaningful social connections
- Improve user satisfaction rates, working with relevant teams to improve operational support, bookings systems, user policies and drive deeper engagement with the Charity’s wider services
Research
-Support research projects (conducted either internally or by external partners) that continue to develop our understanding and evidence base on loneliness and social connection
-Contribute to the national and international dialogue on loneliness by sharing the Charity’s research findings, collaborating with key stakeholders and promoting best practice
-Develop relationships with professionals working to tackle loneliness (third sector, private sector, academia) to enable knowledge sharing, ensuring the charity’s work informs wider evidence on workplace loneliness
-Support the wider team to develop wellbeing projects and initiatives using research findings
General
-To operate in a way that ensures you are recognised as a role model for the Charity’s core values and behaviours.
-To undertake any other works as could be expected.
-To be prepared to travel to meetings across the UK and be away from home overnight occasionally, as the job reasonably demands.
- Candidates will need to be able to work evenings on a regular basis to support Community Partnership events. We operate a Time off in Lieu system to ensure that this is achievable within the post-holder’s contracted working hours.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are thrilled to partner with a world-renowned cultural and scientific institution to recruit a passionate and driven Philanthropy Manager. This is an exceptional opportunity to join a pioneering organisation at the forefront of global research, education, and public engagement. This role will involve managing and developing a portfolio of major donors and prospects, crafting compelling proposals, delivering outstanding stewardship, and working collaboratively with senior stakeholders. This is an exciting chance to make a significant impact within a mission-led organisation shaping the future for people and planet.
Key Responsibilities
- Raise significant income from high-net-worth individuals, personally cultivating a portfolio of major donors and securing six-figure+ gifts in support of capital, core, and scientific projects.
- Develop and deliver compelling cases for support, working cross-functionally with internal stakeholders to align fundraising opportunities with donor interests and organisational priorities.
- Plan and implement tailored cultivation and solicitation strategies, leveraging senior stakeholders and leadership where appropriate to maximise donor engagement and giving potential.
- Provide outstanding stewardship and donor relationship management, including high-quality communications, briefings, events, and robust gift reporting.
- Support the development of a strong donor pipeline, mentoring the Philanthropy Executive and contributing to a collaborative and high-performing team culture.
- Maintain accurate records and reporting, working closely with Finance and administrative teams to track income, ensure compliance with funding agreements, and uphold data integrity on the CRM system.
Person Specification
- Proven track record of securing and managing gifts from high-net-worth individuals, including prospect research, proposal development, and effective stewardship.
- Direct fundraising experience within the cultural, environmental, or heritage sectors.
- Exceptional written and verbal communication skills, with the ability to present complex information clearly and persuasively.
- Strong relationship-building skills, with the ability to engage and influence a wide range of funders, prospects, and internal stakeholders.
- Collaborative and proactive approach to developing high-quality, fundable project proposals in partnership with colleagues.
- Excellent attention to detail, with strong organisational and administrative skills.
- Ability to manage competing priorities and meet tight deadlines in a fast-paced environment.
- Experience working with international donors and an interest and or understanding of global philanthropy trends.
What’s on Offer
Salary: £38,347 per annum, Full Time, Permanent, Hybrid Working
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and resourceful Clinical Services Manager (Intake and Allocation), this role will be responsible for leading and coordinating the intake and allocation of clients to appropriate ongoing therapists. This role ensures timely, and client-centred access to help, and plays a pivotal part in maintaining service quality, client flow, and clinician capacity.
The role involves working collaboratively with multiple stakeholders, including clinical assessment teams, supervisors and clients to assign clinicians effectively.
Key aspects of this role will include:
- Ensuring trainees are allocated cases appropriate to their level of clinical experience and training requirements.
About us
Since 1948, Tavistock Relationships has been building an international reputation as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.
We train the next generation of couple therapists and provide clinical services to couples and parents, face to face (in London) and online. We provide a range of affordable services to help people with relationship difficulties, sexual problems and parenting challenges.
About you
The ideal candidate for this role will have:
- High level interpersonal skills and the ability to work with a wide range of people
- Excellent communication skills (both written and verbal)
- Experience working within a clinical setting and liaising regarding safeguarding concerns
- Ability to lead on delivery after consultation with clinical colleagues
- Able to demonstrate the capacity to create and sustain relationships
- Excellent administrative and organisational skills with ability to plan ahead
- Keeping service policies and protocols relating to allocations and intake under continual review.
- Efficient data management and reporting.
- Support the timely and accurate charging of client fees by supporting the set up of recurring client payments, issuing invoices and processing payments.
The client requests no contact from agencies or media sales.
We're looking for a detail-oriented, proactive and collaborative Service Manager to join our Mental Health Service in Lambeth.
£41,000.00 per annum, working 40 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
The Independent Living Medication Support Service (ILMSS) in Lambeth is a community-based floating support service designed for adults with primary mental health needs and often dual diagnoses.
The service aims to help individuals stay well, avoid hospitalisation, and live independently in the community. The service provides one-to-one support in customer's homes to build awareness, routines, and skills for medication management. Furthermore, it aims to support customers with housing, benefits, and social issues through short-term interventions.
As Service Manager for the Lambeth ILMS service, you will lead a dynamic team delivering floating support to 105 customers and medication support to 35 customers across the borough. Leadership and competence development in direct reports is a key responsibility of the role. Post-holders may also carry client group specialism responsibilities, linking in with other Managers and Head of Services to ensure focused integration of specialisms across the whole organisation.
The working pattern for this role is primarily Monday to Friday, 9 am to 5 pm, with occasional requirements for weekend and out-of-hours work to meet service needs.
For a full job description, please visit our website.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Essential:
Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Desirable:
Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Mental Wellbeing Manager
Job Summary:
The Mental Wellbeing Manager will lead Manor Gardens’ culturally competent, trauma-informed mental health work with young men aged 18–25 funded by City Bridge Foundation, and oversee our wider wellbeing programme, funded through other sources including individual giving. They will be responsible for delivering early intervention and therapeutic support for young men from Black and minoritised backgrounds and refugees and asylum seekers, while also managing the delivery of a broader programme of community wellbeing activities for adults.
The postholder will line-manage two Activities Workers and have oversight of a pool of sessional staff and volunteers delivering peer support, group activities, and therapeutic interventions. This role requires a strong understanding of mental health, experience in group and 1-to-1 support, and a commitment to culturally competent, person-centred approaches.
About Manor Gardens Welfare Trust
Manor Gardens Welfare Trust (MGWT) is a health and wellbeing charity based in Islington, supporting communities for over 100 years. Our mission is to reduce health inequalities and empower people to take control of their lives through culturally competent, trauma-informed, and person-centred services. We provide accessible support in multiple languages and work with people experiencing multiple disadvantages, including poverty, poor mental health, social isolation, and barriers to accessing essential services.
We deliver a wide range of services including advocacy, mental health support, youth work, and wellbeing activities. Our approach is rooted in co-production and lived experience, and we work closely with local partners across statutory and voluntary sectors to improve outcomes for underserved communities.
Our core values are:
· Resilience – building strength and adaptability to meet challenges.
· Inclusivity – ensuring everyone feels valued and respected.
· Empowerment – enabling individuals to take control of their lives.
· Teamwork – fostering collaboration and mutual support.
Reporting to:
Director of Services and Development
Hours:
28 hours per week
Salary:
NJC Scale PO1 point 28 - 31 (£40,641- £43,450) pro rata
Liaison with:
Clinical Lead, Service Managers, staff, volunteers, community members, local partners including Camden and Islington NHS Foundation Trust (CANDI), Islington Public Health, Metropolitan University, VCS groups and other stakeholders.
Role Overview and Purpose:
The Mental Health Nurse is a key member of our team, focused on delivering high-quality mental health services to young men in the community. This role requires a proactive approach to engage with individuals who have not previously accessed mainstream mental health support, using culturally sensitive methods to build trust and promote mental well-being.
Key Responsibilities:
1. City Bridge Mental Health Programme Delivery (50%)
· Ensure the effective delivery of therapeutic and early intervention support for young men aged 18–25, including one-to-one and group support.
· Oversee work delivered by sessional psychotherapeutic staff and ensure quality, safeguarding, and continuity.
· Facilitate or coordinate safe, inclusive peer support spaces in community settings.
· Use culturally competent and trauma-informed practices to build trust and engagement among the target group.
· Conduct initial screening or assessments where appropriate and manage referrals to statutory and specialist mental health services.
· Collaborate closely with the Clinical Lead and Evaluation Lead to ensure the quality, safety, and effectiveness of delivery.
2. Recruit, train and support Peer Mentors
· Recruit two cohorts of 8 young bilingual adult men and women from Black, minoritised and refugee backgrounds, who have lived experience of mental ill health, exploitation, violence or traumas related to their experience of migration.
· Oversee the accredited training of 16 young adults as Peer Mental Health Mentors (two cohorts) in partnership with CANDI and ensure additional training in safeguarding, cultural competency and equalities
· Provide 121 support to Peer Mental Health Mentors and ensure they access clinical supervision
3. Management of Wellbeing Team and Sessional Staff (20%)
· Line-manage two Activities Workers responsible for delivering adult wellbeing activities (e.g. gardening, yoga, ESOL, conversation cafés).
· Provide supervision, direction, and support to ensure delivery aligns with MGWT’s values and trauma-informed approach.
· Oversee a pool of sessional facilitators and volunteers, ensuring coordination, safeguarding, and quality of delivery.
· Support co-production and ensure wellbeing activities are shaped by the voices of service users with lived experience.
4. Monitoring and Evaluation (10%)
· Maintain accurate records of all therapy sessions, assessments, and referrals.
· Collect and analyse data to evaluate the effectiveness of mental health interventions.
· Work with partners at Metropolitan University to ensure the external evaluation of the service.
· Contribute to the development of evaluation reports and share findings with key stakeholders including the All-Age Mental Health Partnership Board and Locality Leadership Boards.
5. Partnerships and Community Engagement (5%)
· Build and maintain strong relationships with local partners (e.g. CANDI, MIND, housing providers, youth and refugee organisations).
· Represent MGWT in borough-wide forums (e.g. All-Age Mental Health Partnership Board, Bright Lives Alliance).
· Promote the service through local outreach, events, and communication with community partners.
6. Organisational and Other Duties (5%)
· Contribute to MGWT-wide initiatives and cross-organisational learning and planning.
· Attend internal meetings, training, and working groups.
· Undertake other duties as reasonably required to support the effective functioning of MGWT services.
Person Specification:
Person Specification
Qualifications and Experience
· A recognised qualification in mental health or psychological support (e.g. RMN, PGDip in Psychotherapy or Counselling, Occupational Therapy (Mental Health), or other UK-recognised accreditation).
· Significant experience delivering mental health or wellbeing support to people from minoritised or refugee backgrounds.
· Experience delivering trauma-informed and culturally competent support.
· Proven experience facilitating group and 1-to-1 support in community settings.
· Experience line-managing staff or volunteers.
· Experience supporting monitoring and evaluation or working with academic evaluators (desirable).
Knowledge and Skills
· Understanding of structural and cultural barriers to accessing mental health support.
· Familiarity with tools like SWEMWBS and Brief Resilience Scale, or similar wellbeing assessments.
· Strong organisational skills, including managing caseloads and staff supervision.
· Ability to support reflective practice and provide emotional support to peers or staff.
· Excellent written and verbal communication skills.
· IT proficiency including data entry and case recording.
Attributes and MGWT Values Alignment
The successful candidate will demonstrate a strong alignment with MGWT’s values:
· Resilience: Emotionally robust, calm under pressure, and able to support others through complex challenges.
· Inclusivity: Culturally sensitive, anti-oppressive, and committed to accessible services for all.
· Empowerment: Committed to co-production, believing in people’s ability to grow and recover.
· Teamwork: Collaborative, respectful, and committed to supporting colleagues and service users alike.
Additional attributes:
· Self-motivated, flexible, and able to manage competing demands.
· Commitment to safeguarding, confidentiality, and ethical practice.
· Ability to work across cultures, languages, and experiences with sensitivity and humility.
· Fluency in a relevant community language (e.g. Arabic, Somali, Tigrinya, Bengali) is desirable but not essential.
Please apply by uploading a CV and a cover letter of no longer than 2 pages, outlining your motivation for applying for this post and how you fit the person specification criteria.
Because everyone should have good health, resilience and opportunity.



We are looking for a Sector Development Lead to drive growth and impact in the primary education sector at a pivotal moment for the Leadership Skills Foundation.
This newly created role comes at an exciting time: we’re expanding our programmes, deepening partnerships, and rolling out a refreshed brand. You’ll play a key role in helping us reach more young people and maximise our impact.
As Sector Development Lead, you’ll lead income generation and customer growth in the primary sector. From designing integrated sales and marketing strategies to delivering outreach and events, you’ll champion our offer and act as a trusted sector voice - shaping offers that meet the needs of schools, empower learners, and delight our customers.
We’re seeking someone with experience in sales, sector development, or programme growth, with a proven ability to achieve ambitious targets. You’ll bring creativity and confidence in delivering outreach campaigns across both digital and in-person channels, underpinned by a strong understanding of the UK education system, particularly with insight into the primary sector.
Thriving on building relationships and influencing stakeholders, you’ll use data and insights to inform decisions and adapt approaches. Alongside these skills, you’ll be a collaborative team player and a compelling storyteller, able to balance strategic thinking with hands-on delivery as well as passion for creating meaningful opportunities for young people.
If you’re an experienced development professional who thrives on spotting opportunities and delivering results, we’d love to hear from you.
Role purpose:
1. Drive the growth of the primary education sector, leading on centre acquisition, income generation, and customer experience.
2. Develop and deliver integrated sales and marketing strategies, including digital lead generation, network development, key segment outreach, and data-led campaign planning.
3. Act as the sector lead, using insight to shape positioning, monitor market maturity, and influence internal and external strategy for long-term impact.
Key responsibilities:
Planning
- Shape and deliver the Primary Sector Development Plan.
Sales & growth delivery
- Drive income and centre growth targets across all relevant programmes.
- Develop tailored acquisition and conversion strategies by segment, including cold outreach, warm lead nurture, events, and campaigns.
- Track and report against sector income targets, centre growth metrics, lead conversions, and ROI using dashboards and data analysis.
Marketing and lead generation
- Design and test sector-wide digital campaigns in collaboration with marketing teams and, where relevant, external agencies.
- Manage audience segmentation, personalised journeys, email marketing, and paid social media campaigns targeting school leaders, MATs, and parents.
- Plan and deliver events related to the Primary sector and represent the organisation externally when required.
- Contribute towards content strategy across case studies, impact stories, webinars, and sector PR/editorial opportunities as required.
Customer Experience (CX) & retention
- Lead on sector-specific centre onboarding, retention strategies, and cross-sell pathways.
- Be responsible for mapping and reviewing the customer journey, reducing friction for customers, and removing internal barriers.
- Develop Customer Experience led comms plans to ensure consistent, high-quality touchpoints that support relationship building and long-term value.
Collaborate across teams and support innovation
- Contribute to team planning meetings, training sessions, and department-wide initiatives.
- Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
- Be an engaged member of the Engagement and Marketing Directorate and carry out any other reasonable duties as requested by the Head of Business Development.
Skills, experience, and knowledge
Essential
- Proven experience leading sales, sector development, or programme growth.
- Experience in designing and delivering multi-channel marketing or outreach plans, ideally across digital and in-person formats.
- Demonstrable success in achieving income and acquisition targets within a complex stakeholder environment.
- An understanding of education systems in the UK, particularly the primary sector.
- Experience of working on your own initiative, taking a pro-active approach to your work.
- Strong communication and interpersonal skills.
- High level of presentation skills to external stakeholders.
- Experience of data management and analysing insight to inform decision making.
- An ability to network, influence and build relationships with key stakeholders and customers.
- Collaborative mindset with the ability to build strong working relationships across teams
- Ability to use Microsoft Office programmes comprehensively to support customer interaction and information presentation.
- An ability to prioritise your workload and focus on importance of tasks.
Desired
- Experience with campaign management tools and marketing platforms (e.g., HubSpot, Mailchimp, Google Ads, LinkedIn Campaign Manager).
- Experience working directly with or selling into primary schools, MATs, or local authorities.
- Strong understanding of the UK primary education landscape, including MATs, independent schools, and local authority priorities.
- Understanding of education inspectorate frameworks, and how they impact school decision-making.
- An understanding of awarding body function and responsibilities.
The client requests no contact from agencies or media sales.
Benefits
- Flexible working arrangements
- 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
- Strong commitment to professional development with a dedicated training budget
- Annual performance and pay progression reviews
- Up to 5% pension contribution
- Scope to take real ownership in a fast-growing charity
- Cycle to work scheme
- Employee Assistance Programme offering free therapy
- Work phone and laptop
- A supportive and inclusive culture with regular team social events
Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of the job description to understand what we mean by the term ‘care-experienced’.
Choosing to join Settle in our mission means contributing to meaningful and much-needed societal change. As Trust and Foundation Fundraising Officer, you’ll be working to generate income which will enable Settle to expand its reach, achieve its strategic goals and, ultimately, make a real difference to the amazing young people we serve.
You’ll work closely with our senior leadership and support team to help deliver our fundraising strategy. As part of a fundraising and communications team of 5, you’ll report to our Head of Fundraising and be accountable for writing grant applications and funder reports, prospecting for new funding opportunities and day-to-day funder administration and correspondence.
Candidates with experience of trust and foundation fundraising are encouraged to apply; however, direct fundraising experience is not an essential requirement for this position. Trust and foundation fundraising is a skill that can be taught, and we’re confident in our ability to nurture and develop new talent. Essential requirements include exceptional writing skills, reliable administrative skills and strong people skills. Applications would be welcomed from candidates with a background in communications or writing-based roles, or from other areas of the charity sector.
Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of this job description to understand what we mean by the term ‘care-experienced’.
WHAT WE’RE LOOKING FOR
You care about improving the lives of our young people
You’re deeply committed to our mission and will go the extra mile to ensure young people are receiving the best quality support they deserve.
You have outstanding writing skills
You’ll have a track record of producing high quality written work with a keen eye for detail and ability to tailor your writing to the needs of the audience.
You’re great with people
You’re going to be working with colleagues, partners and young people from a range of backgrounds. It is essential that you demonstrate the compassion and communication skills to build good relationships, and that you are dedicated to embedding equality, diversity and inclusion into all areas of your work.
You’re an organised and thoughtful worker
You’ll apply a considered, research-informed approach, both when identifying and approaching funders. You can manage multiple deadlines efficiently and you are meticulous in your attention to detail, recognising the rigour required in collecting data and in record-keeping, as well as the nuances of grant-writing.
You are proactive
You will take ownership and responsibility for the quality of your work, and you’ll be able to take initiative as well as instruction, leading on projects independently as well as working collaboratively with other team members when required.
You are self-reflective
You’re continually looking for opportunities to learn and improve. You’re able to recognise areas for development and demonstrate an appetite for continual professional development and growth. You view feedback as a gift and use it to shape your practice.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.

The client requests no contact from agencies or media sales.
Job title: Professional Communities Manager
Reporting to: Director of Membership
Line Manager Responsibility for: Professional Communities Co-ordinator
Location: This is a remote UK-based role with regular travel to CST’s national and regional events, mainly in Birmingham and London. Candidates within reasonable travel distance to these locations are preferred.
Salary: £41,603 - £45,470 a year.
Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.
Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years’ service.
Working hours: Full-time 37.5 hours.
Application Closing Date: Wednesday 27th August 2025, 12 noon.
Interview Date: First stage interviews will be conducted on Tuesday 9th September 2025, second stage interviews will be conducted on Thursday 11th September 2025.
Job overview
The Professional Communities Manager leads the development, content curation, and operational delivery of CST’s 11 Professional Communities. These networks, events, and forums are a core benefit of CST membership and are provided free of charge to members.
This is a proactive, member-focused role that blends operational excellence with strategic content oversight. The postholder will work directly with community chairs, subject experts, community supporters, CST platinum partners and members to ensure that all communities are vibrant, professionally hosted, and deliver high-quality, relevant content.
The role also plays a key part in ensuring a joined-up approach to content across CST’s full range of activities, working closely with the professional learning and conference teams and partnerships to ensure alignment and maximise value for members.
Key responsibilities
Strategic Development and Continuous Improvement
- Develop and implement strategic plans to strengthen the value, engagement, and content of CST Professional Communities.
- Set clear objectives and KPIs to monitor success and drive continuous improvement of community services.
- Regularly evaluate community activity, identifying ways to increase engagement, relevance, and impact for members.
Community Content Curation and Management
- Oversee the quality, consistency, and relevance of content across all 11 Professional Communities, ensuring alignment with member priorities and organisational objectives.
- Work in partnership with community chairs, subject experts, community supporters and CST’s platinum partnerships to proactively commission, curate, and quality-assure community content (e.g., webinars, blogs, resources, discussions).
- Work closely with the professional learning and conference teams to ensure a joined-up, coherent approach to content across CST activity, avoiding duplication and enhancing overall member value.
- Identify content gaps and work creatively, including drawing upon resources and contacts within the policy and partnership team to address them, ensuring a balanced and evolving programme across the communities.
Community Engagement and Facilitation
- Lead and facilitate virtual and in-person community events, ensuring professional delivery and high-quality member interaction.
- Support and brief speakers, chairs, and contributors to ensure a consistently excellent experience for members.
- Actively promote member engagement through community platforms and other channels, driving participation and interaction.
Stakeholder Relationships
- Build and maintain strong relationships with CST members, community chairs, speakers, and supporters.
- Collaborate with internal colleagues across membership, communications, professional learning, policy, and conference teams to maximise the impact of community activities.
- Manage relationships with sponsors where appropriate, ensuring alignment with CST values.
Digital Platform and Event Management
- Oversee the effective use of digital and platforms (including CiviCRM and Hivebrite,) to host communities, deliver events, and share content.
- Manage operational aspects of events and online communities, ensuring smooth logistics and excellent user experience.
Data, Insight, and Reporting
- Monitor and report on community engagement, content performance, and member feedback, using data to guide improvements.
- Lead the ongoing development of data processes for the communities, ensuring accurate insights are captured and shared.
Team Leadership and Development
- Manage, develop, and support the Professional Communities Coordinator, fostering a collaborative, high-performing culture.
- Encourage learning and development across the team to ensure consistently excellent member service.
Adaptability and Wider Contribution
- Contribute to broader membership engagement strategies and initiatives.
- Undertake any other duties as required by the Director of Membership to support CST’s mission
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are thrilled to partner with a world-renowned cultural and scientific institution to recruit a passionate and strategic Legacy Manager. This is an exciting opportunity to shape the future of one of the UK’s most iconic institutions by leading its legacy giving programme, securing long-term support for pioneering research, inspiring exhibitions, and transformational capital projects. In this pivotal role, the Legacy Manager will drive forward the organisation’s legacy strategy, develop engaging marketing campaigns, and build strong relationships with both new and existing legacy supporters. They will also oversee the smooth administration of legacy gifts, ensuring excellent donor care and cross-team coordination. This is a fantastic opportunity for a motivated, relationship-led fundraiser to make a lasting impact at an institution dedicated to building a thriving future for people and planet.
Key Responsibilities:
- Lead the development and delivery of the legacy fundraising strategy, creating and implementing targeted acquisition plans to grow legacy income in line with agreed targets.
- Design and execute integrated legacy marketing campaigns, collaborating with Membership, Marketing, Digital, and Resources & Planning teams to optimise messaging and reach across all channels.
- Cultivate and steward a portfolio of legacy supporters, including new prospects and existing donors, delivering best-practice supporter journeys and planning engaging legacy-focused events.
- Oversee legacy programme administration, ensuring timely and accurate processing of bequests, maintaining high-quality reporting, and supporting continuous improvement through robust evaluation.
- Collaborate with internal teams to segment audiences, identify those most receptive to legacy messaging, and explore creative outreach strategies including awareness campaigns and partnerships.
- Maintain accurate database records and financial tracking, working closely with Finance and the Philanthropy Executive to ensure legacy income is administered and reported in line with agreements and organisational standards.
Person Specification:
- Extensive experience in legacy fundraising and marketing, with a strong track record of securing legacy pledges and successfully managing legacy programmes.
- Proven ability to develop and deliver strategic plans and marketing campaigns, manage budgets effectively, and meet or exceed income targets.
- Outstanding written and verbal communication skills, with the ability to craft compelling messages and engage a wide range of audiences and stakeholders.
- Strong interpersonal and relationship-building skills, with the ability to work collaboratively across teams and confidently represent the organisation to supporters and high-profile contacts.
- Excellent organisational skills and attention to detail, with the ability to manage multiple priorities, meet tight deadlines, and maintain accurate records, experience with Raiser's Edge is a plus.
What’s on Offer:
Salary: £38,000 per annum, Full Time, Permanent, Hybrid Working
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Advice Service Delivery Manager
The newly created Advice & Support Team plays a key role in delivering Battersea’s increased strategic focus on early intervention in the pet ownership journey. By offering well-timed expert and empathetic support and advice before owners reach crisis point, the team aims to prevent avoidable animal welfare issues and reduce the number of pets relinquished for preventable reasons.
A key service in this area is the Behaviour Advice Line (BAL), currently delivered by our Animal Behaviour Team. This new role exists to lead the development of a clear, evidence-based service model and plan to transform the line into a cost-effective multi-channel service that delivers measurably improved impact for owners and their pets.
The role is for one year with the outcome to develop a detailed service model and associated change plan and budget, that is evidence based, co-designed and in alignment with the future Advice and Support strategy and Operations structure. Iterative changes should be identified for service improvement within the year and a business case for investment produced by the end of July 2026.
This is a rare opportunity to shape a service that will positively impact the lives of cats, dogs, and their owners for years to come. You’ll bring your service design, strategy, and leadership skills to an environment focused on real social impact – working alongside a team of smart, compassionate, and experienced colleagues.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 15th August 2025
Interview date(s): To be confirmed
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Are you an experienced fundraising leader ready to shape the future of Individual Giving and Legacies at a national charity?
We're looking for a Head of Individual Giving & Legacies to lead our talented teams and drive significant income growth through multi-channel marketing and supporter engagement. This role plays a vital part in the Motor Neurone Disease (MND) Association's fundraising strategy, with responsibility for developing innovative approaches, managing a substantial income budget, and delivering an exceptional experience for our donors, supporters and those leaving gifts in
You'll oversee a committed team, working collaboratively across the organisation and with external partners. This is an excellent opportunity for someone who brings strategic insight, strong leadership, and a track record in growing income in Individual Giving and/or Legacy fundraising.
Key Responsibilities:
- Lead the development and delivery of the Individual Giving and Legacies multi-channel strategy to achieve ambitious income targets.
- Support, develop, and manage a high-performing team.
- Identify and assess new opportunities for growth, leading associated business cases and change processes.
- Oversee supplier and agency relationships, ensuring campaigns are delivered effectively and within budget.
- Work with an external Legacy Administration LLP to ensure gifts in Wills are administered promptly, in line with delegated responsibilities.
- Collaborate across teams to support shared goals and deliver an engaging supporter journey.
- Work with the Data & Insight and Finance teams to understand campaign performance and monitoring key metrics.
- Promote best practice in supporter experience, audience segmentation and journey planning.
- Manage an income budget of approximately £15 million.
- Ensure legal and regulatory compliance, incorporating changes as needed.
- Contribute to relevant management groups and support the wider leadership team.
About You:
- Proven experience of increasing income and enhancing supporter engagement in Individual Giving and/or Legacies.
- A confident and inclusive leader who enables team members to succeed.
- Strong communication and relationship-building skills with internal and external stakeholders.
- Strategic thinker with experience of analysing data to guide decisions across multiple fundraising channels.
- Demonstrated success in developing new fundraising products or initiatives.
- Skilled in managing budgets and resources effectively.
- Familiar with CRM and other relevant fundraising tools.
- Committed to the values and purpose of the MND Association.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office in London or Northampton 2 days per week.
We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
Interview Date: Tuesday 16th September
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience growing income across Individual Giving and/or Legacies, using data and insight to shape audience-led, multi-channel communications.
- Experience leading high-performing teams and creating an inclusive, supportive environment.
- Experience of building business cases, leading change, managing budgets, and working with CRM systems or other fundraising tools.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.