People and culture manager jobs in newbury, west berkshire
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead, Mhairi (contact details on our website).
The role and your key responsibilities
As a Senior Account Manager, your role is to line manage a regional team of Account Managers to maximise partner engagement and ensure we retain sky-high resubscription rates. You will manage your regional team’s objectives and regularly monitor and report on progress towards this.
Alongside managing your team, you’ll work with a cohort of partner schools and colleges, facilitating an environment which identifies and promotes best practice across partners within your region. Using data analysis across schools and colleges within your region, you’ll identify trends and opportunities to further increase the use of Unifrog, maximising engagement and resubscription rates.
Your key responsibilities will include:
-
Line manage a regional team of Account Managers to achieve their resubscription and engagement goals, delivering weekly check-ins with each team member to review their progress with partners.
-
Run team meetings with your regional Account Management team to review key engagement strategies, objectives and share best practice.
-
Meet weekly with the Head of Account Management, reporting on progress with your partners, and the progress of your regional team.
-
Analyse regional engagement data to spot trends and work closely with the Head of Account Management to devise and implement strategies to improve on any areas of low engagement.
-
Work with Senior Account Managers, Head of Account Management and other Unifrog colleagues, to design and implement projects and processes across the Account Management team, that help deliver against our organisation’s objectives and mission.
-
Work with a region of schools and colleges with the responsibility of an Account Manager, providing resources and strategies which maximise staff and student engagement with Unifrog, and identifying and promoting best practice across partner schools.
-
Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
-
Work closely with your regional Area Manager to improve Unifrog engagement and maintain a sky high resubscription rate.
What we’re looking for
-
Strong communication skills – written, over the phone and on video calls.
-
1+ years’ Account Management experience.
-
Track record of excellent relationship management.
-
Ability to identify strengths and areas for improvement within a team, and to put relevant support in place.
-
Ability to listen to feedback and adapt quickly and flexibly.
-
Extremely well organised.
-
Keen attention to detail.
-
Active listening and objection handling skills.
-
Ability to use data to help inform strategies and processes.
-
Proactive attitude and willingness to get stuck in.
-
Experience in working with schools and colleges is preferred but not essential.
-
Experience leading a high performing team is preferred but not essential.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work alongside an Area Manager in your region, as well as people in our Partner Success and Account Management teams. You’ll be line-managed by our Head of Account Management.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
-
Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
-
Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
-
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
-
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
-
£42,312 per annum (Grade C), plus commission, car allowance and a share in a company-wide performance bonus.
-
OTE £47,000.
-
Permanent and full-time.
-
28 days paid holiday per year (plus bank holidays).
-
Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
-
Full UK driving licence and access to a car is essential.
-
All travel expenses covered.
-
Candidate will need to be based in Liverpool (or surrounding areas).
-
Home based with some travel to schools and colleges in your region
-
Start date: as soon as possible, though we will be flexible for the right candidates.
-
To discuss any details about the role before applying, please contact our Recruitment Lead, Mhairi (details on our website)
-
We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00AM (BST) on Friday 30th May 2025.
Stage 1: Application form (~1 hour)
-
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii. Tell us about a time you led a team or group to achieve a challenging objective. What did you do to ensure its success? (250 words)
iii. You receive the following email from the head of large group of schools in England:
'Hi X,
One of the schools in our Trust has asked for more information about Unifrog and how we've been getting on with the platform this year.
They're currently using a free platform with their lower year groups, so they're covered with that, but are looking for something to support their KS4 & KS5 students.
Can you provide some information on how Unifrog can support them specifically with those Key Stages, and maybe some costs around a subscription?
Best wishes,'
What next steps would you take following on from this email, and how would you respond to the contact? (250 words)
Stage 2: Phone task (15 minutes)
-
A short role play task over the phone. We will schedule these tasks throughout the application window.
Stage 3: Video call interview (1 hour)
-
Pre prepared presentation (10 mins)
-
Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (50 mins).
-
Video call interviews will be held w/c 9th June 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
-
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
-
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
-
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
-
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead, Mhairi (contact details on our website).
The role and your key responsibilities
As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.
You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week). Please note you will need to be based in Newcastle (or surrounding areas) for this role.
Your key responsibilities will include:
-
Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
-
Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
-
Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
-
Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
-
Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
-
Attend conferences and run CPD events on behalf of Unifrog.
What we’re looking for
-
Strong communication skills – written, over the phone and on video calls.
-
Track record of excellent relationship management.
-
Extremely well organised.
-
Keen attention to detail.
-
Active listening and objection handling skills.
-
A background and interest in education would be an advantage.
-
Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
-
Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
-
Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
-
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
-
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
-
£37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus.
-
OTE £43,000.
-
Permanent and full-time
-
28 days paid holiday per year (plus bank holidays).
-
Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
-
Full UK driving licence and access to a car is essential.
-
All travel expenses covered.
-
Candidate must be based in Newcastle (or surrounding areas).
-
Home based with some travel to schools and colleges in your region.
-
Start date: as soon as possible, though we will be flexible for the right candidates.
-
To discuss any details about the role before applying, please contact our Recruitment Lead, Mhairi (details on our website).
-
We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00AM (BST) on Monday 9th June 2025.
Stage 1: Application form (~1 hour)
-
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)
Stage 2: Phone task (15 minutes)
-
A short role play task over the phone. We will schedule these tasks throughout the application window.
Stage 3: Video call interview (1 hour)
-
Short demonstration of a Unifrog tool (resources will be provided) (20 mins)
-
Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
-
Video call interviews will be held on w/c 16th June 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
-
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
-
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
-
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
-
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead, Mhairi (contact details on our website).
The role and your key responsibilities
As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.
You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week). Please note you will need to be based in Oxfordshire, Hampshire, Berkshire, or Wiltshire for this role.
Your key responsibilities will include:
-
Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
-
Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
-
Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
-
Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
-
Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
-
Attend conferences and run CPD events on behalf of Unifrog.
What we’re looking for
-
Strong communication skills – written, over the phone and on video calls.
-
Track record of excellent relationship management.
-
Extremely well organised.
-
Keen attention to detail.
-
Active listening and objection handling skills.
-
A background and interest in education would be an advantage.
-
Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
-
Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
-
Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
-
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
-
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
-
£37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus.
-
OTE £43,000.
-
Permanent and full-time
-
28 days paid holiday per year (plus bank holidays).
-
Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
-
Full UK driving licence and access to a car is essential.
-
All travel expenses covered.
-
Candidate must be based in one of the following counties: Oxfordshire, Hampshire, Berkshire, or Wiltshire.
-
Home based with some travel to schools and colleges in your region.
-
Start date: as soon as possible, though we will be flexible for the right candidates.
-
To discuss any details about the role before applying, please contact our Recruitment Lead, Mhairi (details on our website).
-
We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00AM (BST) on Monday 9th June 2025.
Stage 1: Application form (~1 hour)
-
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)
Stage 2: Phone task (15 minutes)
-
A short role play task over the phone. We will schedule these tasks throughout the application window.
Stage 3: Video call interview (1 hour)
-
Short demonstration of a Unifrog tool (resources will be provided) (20 mins)
-
Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
-
Video call interviews will be held on w/c 16th June 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
About the Transformation directorate
The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.)
About the Insights Hub
The Insights Hub sits within NCVO’s Transformation Directorate and acts as the organisation’s central intelligence engine. Bringing together expertise in research, data, performance and CRM, the team supports strategic decision-making through robust research and data analysis. From delivering flagship research projects like the UK Civil Society Almanac to optimising data systems and supporting internal and external stakeholders, the Hub transforms complex data into clear, actionable insights. The Insights Hub ensures that everything we do is grounded in robust evidence and aligned with real-world impact across the charity and voluntary sectors.
About the role
As a Senior CRM and Data Officer, you’ll play a pivotal role in supporting staff across NCVO in making the most of our Customer Relationship Management (CRM) system. Acting as the go-to expert, you’ll provide guidance, training, and technical support to ensure the CRM is used confidently and effectively across the organisation. Your work will help maintain the quality and integrity of our data through regular imports, cleansing, and quality checks, ensuring compliance with data protection standards. You will also be instrumental in driving the adoption of best practices, empowering colleagues with the tools and knowledge to use data efficiently and responsibly.
You’ll also take the lead on developing and managing our Power BI reporting suite, creating impactful dashboards and visualisations that support data-driven decision-making. Working closely with stakeholders, you’ll translate complex needs into clear, accessible insights, drawing from data across Microsoft Dynamics and other integrated systems. Your role will include supporting ongoing CRM development projects, maintaining system integrations—particularly with Business Central—and contributing to a smooth rollout of new features. This is a hands-on, strategic role for someone who thrives on problem-solving, continuous improvement, and enabling others through data and technology.
Equality, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
How to apply
Please complete both parts of the application, quoting the reference SCDGO(T), and email us.
If you have any queries regarding our vacancies or experience any issues downloading or submitting your application form, please email us.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team as a Lead Support Worker in Tadley!
Full UK Driving Licence Essential Covering Manual Vehicles
Are you passionate about supporting adults with learning disabilities and experienced in supported living or residential care settings? If so, this is your opportunity to lead by example and help make a measurable difference in people’s lives through Dimensions’ unique ‘Activate’ model.
About the Role: We’re looking for a dedicated Lead Support Worker to join our innovative team in Newbury. At our Supported Living Service, you’ll play a key role in enhancing the lives of four individuals, empowering their independence, and delivering exceptional support. This role is ideal for someone with experience as a support worker who is ready to take the next step and lead a team.
The service thrives on big ideas, so we need someone who is enthusiastic, creative, and solutions-oriented while maintaining a sense of fun. You’ll have access to industry-leading training, ensuring you’re equipped to excel in your role. This position is full-time (37.5 hours per week) and includes sleep-ins, weekends, and bank holidays. Shift patterns will be discussed during the interview process.
Why Join Us? Dimensions is one of the few social care organizations accredited by the Great Places to Work programme, offering a supportive environment for personal and professional growth.
What We’re Looking For:
- Someone passionate about championing the rights of the people we support.
- A proactive leader ready to educate and inspire others.
- A team player with experience in supported living or residential care settings.
Key Details:
- Pay Rate: £13.68 per hour.
- Hours: 37.5 hours per week.
Benefits of Working with Dimensions:
- Competitive pay and up to 35 days of paid annual leave (pro rata).
- Opportunities for career progression and industry-leading training.
- High Street discounts on retail, hospitality, entertainment, and more.
- Enhanced DBS paid for by us.
- Life assurance and company pension.
About Dimensions: Dimensions is a values-driven organization dedicated to empowering the people we support and fostering fulfilling careers for our colleagues. If you share our values and are ready to make a difference every day, we’d love to hear from you.
Next Steps: If you have questions or would like more details, please contact Andrew on 07 507 128 795 or submit a short application by clicking the button below.
Applications will be reviewed as they are received, and interviews will continue until the role is filled.
Important Information:
This role requires an enhanced DBS Disclosure, which we will obtain on your behalf.
Equality Commitment: Gender is considered a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 where mentioned.
Dimensions is an equal opportunities employer committed to diversity and inclusion. We are proud to be Disability Confident Committed and guarantee interviews for disabled applicants meeting the minimum criteria. If you need assistance with your application, we’re happy to support you with reasonable adjustments, including assistive technology at our offices.
Job Description and Person Specification
Reporting to: Head of Trusts and Foundations
Location of work: Remote, with some requirements to travel to our London office (monthly team meetings + around 4 ad hoc days across the contract length)
Contract type: Full-time, 35 hours per week, although 3 or 4 days per week will be considered. The role may require occasional evening and weekend work.
Contract Length: Initial 6-month contract with potential to be made permanent.
Salary: £37,500
JOB PURPOSE
We are looking for a Trust and Foundations Manager to join our ambitious and friendly team, initially for a six-month contract. We are seeking to grow our funding partnerships, with a team focus on multi-year and £50,000+ grants. The successful candidate will have a particular focus on researching, cultivating and applying to new prospects. We are looking for someone with excellent writing and interpersonal skills to join our dynamic and passionate team to fight child hunger and unlock opportunities for the next generation.
KEY RESPONSIBILITIES
New business
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Prepare, compile and submit high quality funding proposals and budgets in accordance with timetables and application criteria, with a particular focus on larger, multi-year and project funding opportunities.
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Develop cultivation pathways for potential funders, including creating tailored engagement plans for high level donors, arranging school visits, attending key meetings (or briefing senior stakeholders) and delivering presentations to secure their support.
Account management
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Successfully manage relationships from your own portfolio of trusts and foundations, ensuring timely reporting and effective communications.
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Champion the interests of trusts and foundations across the organisation, ensuring grant conditions are met and project outcomes are achieved.
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Support the team to deliver strategic, multi-year partnerships and to steward key funders.
General
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Maintain accurate financial, performance and account management records via Salesforce.
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Work with the Head of Trusts & Foundations to support the forecasting of income from current and potential donors.
Please find attached our job pack
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @magicbreakfast. com
Shortlisting - w/c 9th June
Interview 1 - 16th and 17th June
Interview 2 - 20th June
All interviews will be held online via Teams.
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bipolar UK is the only national charity dedicated to supporting individuals affected by bipolar, including carers and families. We're launching an exciting new lottery-funded project in Northern Ireland to expand our peer support network.
As Senior Volunteer Co-ordinator, you’ll play a central role in growing and supporting our network of local support groups. You’ll recruit, onboard and induct volunteer co-facilitators, ensuring a welcoming, inclusive experience. You’ll supervise and support volunteers, helping them develop skills and confidence to deliver safe, effective peer support—whether online or in-person.
Key responsibilities include:
- Supporting the set-up and running of new support groups across Northern Ireland.
- Providing ongoing training and practical assistance to volunteers.
- Collaborating on the promotion of groups and services with internal teams and external partners.
- Ensuring compliance with safeguarding, GDPR and internal policies.
- Promoting Bipolar UK’s self-management courses and psychoeducation resources.
- Representing the charity within communities and building partnerships with local mental health services.
This is a varied, hands-on role ideal for someone with strong communication skills, experience supporting volunteers, and a passion for peer-led mental health support.
Salary: £28,000–£30,000 | Contract: 2-year fixed term (extension subject to funding)
Location: Home-based in Northern Ireland, with occasional travel to London
Hours: Full-time (35 hours/week)
Reporting to: Services Manager – Groups
Applications without the specified cover letter will not be considered.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about helping people to do great things? Do you get a kick out of someone else’s joy as they reach their fundraising target? Are you an excellent communicator online and on the phone?
We are looking for a Community Fundraising Manager to develop our fundraising ambitions and work with our community.
This is a varied and interesting role which will give you the opportunity to see your impact first-hand, as you will be interacting daily with people whose lives are affected by PANS or PANDAS. You will also provide logistical and project management support on fundraising events.
Our small community means that our fundraisers tend to be families affected by PANS or PANDAS. We are passionate about creating opportunities for members of our community to support us in ways that create joy in their own lives. We intend that fundraising activities and events should help tackle the isolation and other difficulties that are faced by those living with these complex and misunderstood conditions.
Please submit your CV and a supporting statement of no more than one side of A4 by clicking the apply now button, explaining, with clear examples, how your skills and experience match the job description and person specification.
We utilise the anonymous recruitment provided by Charity Jobs and so will not process any applications which are emailed directly to us.
Applicants who do not submit a relevant supporting statement will not be shortlisted.
Please do not use Chat GPT or similar to write your covering letter. We much prefer to read applications written by humans, and any applications obviously created by AI will not be processed.
PANS PANDAS UK is the only UK charity supporting children and families living with the neuropsychiatric conditions PANS and PANDAS.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Population Matters is a growing UK charity with a global remit. We are a dedicated small organisation of individuals who has big ambitions. We adopt a can-do approach and belief to implementing our vision - a world in which our human population lives fairly and sustainably with nature and each other.
Through collaboration, creativity and commitment our work addresses the negative consequences of ever more people using ever more of the planet’s resources. We do this by inspiring and engaging with others to find, share and promote ways to make our vision a reality as quickly as possible.
We have recently launched our 5-year strategy, and we have now entered an exciting new phase of growth and influence.
About You: The Role
- You are someone who can adeptly apply your hands-on experience gained from designing and implementing impactful communication strategies.
- You bring tenacity, curiosity and passion in designing and delivering digital campaigns that influence and shift public and media narratives to enable our human population to live fairly and sustainably with nature and each other.
- With always this end in sight, your management experience of digital mass communications, platforms and presences will ensure digital communications, campaigning and fundraising is fully leveraged through applying continuous monitoring, evaluation, learning, accountability and innovation.
- You will be responsible for our content strategy across all digital channels and play a lead role in the design and delivery of communication strategies and assets.
- You bring significant knowledge and experience of digital communications, marketing, infrastructure and project management, and ensure that our digital communications inspire and engage audiences to support our mission.
For further information, please refer to the attachement below. We look forward to hearing from you!
Benefits: 25 days’ annual leave per annum; additional three days’ closure over Christmas; employer pension contribution 6-8%, employee matching contribution min. 2%; Employee Assistance Programme; we fund and encourage continuing professional development (CPD).We promote and encourage flexible working all types, in line with our flexible working policy.
Location: Remote working in the UK, with occasional travel and access to our London office space. Must have right to work in the UK.
Interviews: There will be two rounds of interviews. The first interview will take place on Wednesday 11 June 2025 (virtual) and the second on Tuesday 17 June 2025 (in-person at our office in London).
Deadline for Applications: 08-Jun-2025 23:30
Please apply by sending a CV (no more than two A4 pages) and covering letter (no more than two A4 pages), addressing the Job Description and, in particular, the Person Specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: 2 x FT / 1 X PT Place Partnership Managers - #iwill Movement
Fixed term contract until 31st March 2026 with potential for extension subject to confirmation of additional funding
Job Ref: V541
Hours/Days per week: 35 hours per week/17 hours a week (Flexible days/hours)
Salary: £39,000/£17,500 plus attractive employee benefits package
Start date: ASAP
Location: Homebased – role is England focussed – whilst being open to all UK it will require travel in England
Closing date: 10/06/25
Interview date and Location: Online – w/c 26/06/25
Volunteering Matters
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
About #iwill
Since 2013 the #iwill Movement, supported by over 1,000 organisations from across the UK, has aimed to make participation in social action - such as volunteering, fundraising, mentoring, and campaigning - the norm for young people aged 10 to 26.
#iWill has laid the foundations to transform the role and perception of children and young people within society. It has inspired more organisations to embed youth social action into their culture and practice; sparked new partnerships and networks; generated investment to create more youth social action opportunities; and increased collective understanding of how to deliver high-quality youth social action opportunities.
The #iwill Movement is now entering a new phase of expanding, further developing and escalating activity to drive forward place-based change.
Our places and the local young people and partners are crucial to us. They know their communities best. This role will support the UK #iWill team to build new partnerships and grow youth led place based change.
Job Purpose:
We are entering an exciting phase for the #iwill Movement, with the #iwill Fund looking to invest in a first wave of Towns and Cities of youth social action. To support this, the Department of Culture Media and Sport are making a direct investment in the #will Movement to support the mobilization of Towns and Cities, and we now require three new Place Partnership Managers in the #iWill Movement to work alongside local stakeholders to support their mobilisation of their Town or City of social action.
This role will have a specific focus in identified towns/cities/places in England, working with young people and partners to create conditions for youth led place-based change, as part of the #iWill Movement’s Town and Cities of social action agenda.
The role will take the best practice from existing work in Ipswich, Manchester and Blackpool to create guiding principles for establishing local governance and partnerships that can support a Town or City of Youth Social action to be created.
The role will liaise with local stakeholders to support their funding bid to the #iwill Fund, ensuring young people are in the lead and sponsoring applications. The role will support and influence organisations in agreed Towns and Cities to sign the Power of Youth Charter and make strategic commitments to support young people through the #iwill Movement.
The role will also support local places to construct movement building and income generation plans to ensure ongoing investment from local stakeholders beyond the period of funding award.
This role requires someone rooted in the practice of community based and youth led change, with experience in facilitation and the ability to manage complex partnerships and influence a variety of stakeholders, including through income generation activities.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave,Lifestyle Discount Scheme. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
This is a key leadership role in a values-driven charity that puts young people at the heart of everything we do.
As Youth Work Manager, you’ll lead our youth work delivery team, which currently consists of three youth workers and many more volunteers, and take responsibility for the design and day-to-day running of our youth work offer in Didcot and Wallingford.
You’ll support the team to deliver high-quality, responsive youth work across open access, detached and mentoring provision. You’ll also develop opportunities for youth voice and participation, ensuring young people play an active role in shaping our work.
This is a hands-on role, well suited to someone who wants to stay closely involved in frontline youth work while also growing as a manager. The best youth work managers are those who lead by example — delivering sessions, building relationships with young people, and supporting the team through the day-to-day. This role gives you the chance to do both: to shape and manage a strong delivery programme, and to keep doing the kind of youth work that first brought you into the sector.
We’re looking for someone who is committed to reaching young people who may not access other services, especially those who feel overlooked, unheard or unsure where they belong. You’ll be comfortable spending time in the community, meeting young people on their terms, and building relationships. You’ll lead a team that works across a range of settings, including parks, schools, and youth clubs, and help create welcoming, inclusive spaces where young people feel seen and supported.
You’ll report directly to our CEO, contribute to organisational planning, act as our DSL, and help ensure young people remain at the centre of all we do.
Salary: £34,000 - £37000 depending on experience
We welcome applicants who may not feel they meet all the person specification, and we are advertising a salary range to accommodate such applications. This salary range is based on a 37.5-hour week, pro rata for part-time hours.
Contract: Permanent. 30-37.5 hours per week
Much of our delivery happens outside school hours, and some sessions run later into the evening. We’d expect the Youth Work Manager to work at least one late evening and one earlier evening. Beyond that, we’re happy to be flexible. We’re open to job shares, condensed hours, or other creative arrangements if it helps the right person take on the role.
Key responsibilities:
- Deliver youth work sessions as part of the delivery team, modelling high standards of inclusive, empowering and trauma-informed practice
- Line manage TRAIN’s youth workers in line with organisational HR policies and procedures, including supervision, performance management, and professional development
- Oversee the full portfolio of youth work provision (including open access, detached, group and one-to-one support), ensuring it responds to the needs and aspirations of local young people
- Promote a culture of equity, diversity and inclusion within the team and across all aspects of youth provision
- Create and strengthen opportunities for meaningful youth voice and participation in service design and decision-making
- Act as Designated Safeguarding Lead for the organisation, ensuring compliance with safeguarding legislation, policies and best practice
- Develop and maintain strong working relationships with delivery partners and stakeholders, including schools, voluntary sector organisations and statutory services
- Lead on the recruitment, induction and supervision of youth work volunteers
- Monitor, evaluate and report on programme outcomes and performance indicators in line with funder and organisational requirements
- Contribute to the development and delivery of TRAIN’s organisational strategy, as part of the senior team
- Support fundraising, communications and stakeholder engagement, including input into bids, reports and promotional activities
- Ensure delivery is compliant with relevant legal, regulatory and safeguarding standards, and with TRAIN’s policies and procedures
Benefits:
- Annual leave: 25 days, plus bank holidays
- Pension: 3% employer contribution
- Flexible working: Flexible hours and some home working
- TOIL: For additional evening and weekend work
- Professional Development: Tailored programme to suit your ambitions. Current staff are supported on various degree-level qualifications, specialist training and informal learning routes.
- Wellbeing: Full membership of an employee assistance programme with mental health and wellbeing support
- Culture: Supportive, collaborative team with regular team meetings and shared learning
Please download and read the full recruitment pack for more details.
TRAIN exists to improve the life opportunities of young people aged 10 to 18 in Didcot and Wallingford.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Does your current Regional or Area Manager role offer you the autonomy to challenge the status quo and think creatively of new ways to improve the organisation?
Does your current role give you the freedom to shape the business, for example being involved in shop acquisitions and openings? – or are you stuck in day-to-day operations?
Are you supported, encouraged and given opportunities to develop yourself, both personally and professionally?
Do you have an enthusiasm for retail, but want to work towards something more meaningful?
Join Mind Retail. Join the fight for mental health.
About the role
We’re recruiting for a Regional Manager - a role that some people may consider daunting, but we'll support you every step of the way. All that we ask is that you dive in, embrace our culture and use your natural leadership skills to develop your team.
As Regional Manager, you’ll lead a diverse team across group of up to 16 shops within our London region, inspiring them to deliver ambitious targets and exceptional standards. Reporting into the Head of Operations, you’ll be accountable for all aspects of performance across your region:
· Consistent sales growth through innovation, sales analysis, improving operational efficiencies and controlling costs – generating income to fund Mind’s vital mental health support services
· Creatively finding new ways to acquire stock donations and to recruit volunteers
· Actively looking for new shop locations including large format shops, using your knowledge of the region
· Working with local Minds to promote their services and to understand the potential of developing meaningful partnerships.
We’re looking for someone who is an experienced leader, with a track record of delivering results through developing and motivating their people. We’re also looking for someone who is commercially aware, has strong strategic planning skills, understands retail and who lives and breathes our values:
· We put people first
· We never stop learning
· We’re stronger together
· We demand better for mental health
· We speak up for what’s right
Sound like you?
Join our team.
Due to our commitment to work/life balance, you must live within reasonable travelling distance of the region.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Regional Manager, you’ll receive:
· A competitive salary of £48,690 per year
· A company car (or Oyster card/public transport costs)
· A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
· 25 days’ paid holiday per year, plus bank holidays
· Development workshops & courses, to help build your career
· Comprehensive, personalised induction programmes, tailored to your role when you join us
· A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
· Family friendly policies & enhanced pay
· A competitive pension scheme & life assurance, available to all our employees
· 25% staff discount in all Mind shops
· Access to exclusive discounts at over 160 retailers through our employee savings app
· Employee Assistance Programme
· Cycle to Work Scheme
· Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please see the Job Description.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role: Healthcare Partnerships Lead
Hours: 22.5hr hrs per week, (3 days)
Location: Homebased within the UK with a requirement to travel and support in person events, conferences and meetings
Reporting to: Director of Programmes and Partnerships
Benefits: Flexible working arrangements, 28 days of annual leave (FTE) + 1 day for your birthday, pension scheme
Key relationships: Managing external relationships with key healthcare professionals and partners and working closely with our Medical Advisor and Information and Research Manager
Salary: £38,000 per annum (FTE)
Essential: Access to own car and full clean driving licence
About The Role
Do you have experience in working collaboratively, establishing meaningful partnerships within the healthcare sector and are looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?
We’re looking for an experienced Healthcare Partnerships Lead to continue to steer the delivery of our Healthcare Engagement Strategy and build upon our Program expertise. With a strong focus on reducing health inequalities, you’ll lead, develop and deliver activities that meet our strategic ambition to ensure that as many people as possible understand that there is hope after an MS diagnosis.
We need to engage with healthcare professionals as, for many people with MS, this group are the first people they seek credible information from and will potentially have a life-long relationship with, given the incurable nature of the condition.
About Us
Overcoming MS is the world’s leading multiple sclerosis healthy lifestyle charity established in 2012. We are unique in our whole person approach and practical evidence-based focus upon self-management of MS, formulated as a holistic program. At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing.
Although there is currently no cure for MS, we help people with MS to live well by making informed lifestyle choices. They have clear, practical actions to take, by following an evidence-based self-management program. This program uses substantial scientific evidence of how holistic self-care, alongside medical therapies, benefits people’s physical and mental health. Knowing people can change their risk of deterioration through lifestyle choices gives hope to us all.
Our vision is that people with MS feels empowered to take control of their health, are making informed lifestyle choices and living a full and healthy life.
Overcoming MS Strategy
Our strategy for 2024 to 2026 establishes five key objectives:
Raise awareness within the global MS community of the importance of healthy lifestyle and the Overcoming MS Program.
Deliver world class information, tools and support to the Overcoming MS community, empowering them with the confidence and knowledge to follow, understand and share the Program, wherever they start.
Build the authority of Overcoming MS through developing team expertise, communicating the existing evidence base, building new evidence, and through influencing and working in partnerships.
Grow a collaborative, knowledgeable, passionate and sustainable team of staff, facilitators and volunteers.
Develop financial growth and independence through reducing our cost base, increasing fundraising via diversified activity, and generating income through other sources.
Job Description
The Healthcare Partnerships Lead will be responsible for the delivery of our Healthcare Engagement Strategy, through the development and delivery of projects and activities which embrace collaboration, raise the profile and credibility of both the Overcoming MS charity and Program, and extend supported self- management of MS within the health and social sector. We want to be the go-to charity for lifestyle and living well with MS and to demonstrate the added value we bring through education, resources, community and partnership working.
The past 12 months have seen the laying of a strong foundation for both increasing credibility and collaboration. This has included identifying barriers to supporting self-management in MS, developing education, piloting projects and resources to overcome some of those barriers in partnership with healthcare professionals. Honing datasets and presenting these meaningfully, has added credibility and demonstrated value. We want to see that foundation built on further, and shared more widely, taken forward by the new Healthcare Partnerships Lead.
Key Responsibilities
· The successful delivery of the Healthcare Engagement Strategy, identifying and prioritising engagement with our key audiences and stakeholders.
· Working closely with both our Medical Advisor, Information and Research Manager (new role) and with the existing HCP Advisory Group and wider engaged healthcare partners, to facilitate the development of the relationship, profile and reach between the charity and the health and social care sectors. Around information sharing, service design, and understanding of the role of lifestyle in holistic management of MS.
· Identifying and attending key healthcare events and conferences, building networks, partnerships and other resources to increase knowledge and awareness of how the charity and Overcoming MS Program, benefits people with MS and maximise opportunities for signposting.
· Building frameworks for data gathering and evaluation to effectively review benefit of collaborative interventions and report outcomes widely and meaningfully, in partnership with the Information and Research Manager.
· Maintaining understanding of policy and priorities of healthcare agencies to ensure mutual or aligned priorities from both, in addition to people living with MS, are all factors taken into consideration when developing plans and pathways.
· Identifying opportunities for collaboration and partnership working through engagement with HCP professionals and organisations.
· Lead on healthcare education through our existing partnership with the British Society of Lifestyle Medicine, marketing the education widely, evaluating its benefit to HCPs and strategically reviewing the format, vehicle and content as appropriate.
· Providing clear, responsive and consistent educational content around the importance of lifestyle choices and behaviours to healthcare professionals based on the current evidence-base and the Overcoming MS Program, working closely with the Information & Research Manager to ensure up-to-date and validated content.
Other Responsibilities
· Creating meaningful engagement with the MS community and healthcare professional partners, widening our reach to support more people with MS.
· Mapping local assets and services to target and test appropriate resources and support to MS clinics, to help HCPs share information and support their patients to self-manage, tracking success.
· Empowering people affected by MS and their healthcare professionals to discuss lifestyle modification and the Overcoming MS Program with confidence, improving self-management and health outcomes.
· Engaging new HCP audiences, reducing barriers and perceptions of lifestyle modification in the treatment of MS.
· Leading on the delivery, monitoring and evaluation of key programmes, considering key insight, collecting and analysing data to measure impact against project and charity targets.
· Supporting the delivery of key products, services and events both in person and online that reach multiple audiences and budgeting accordingly.
· Identifying opportunities for accessing funding streams, working with Fundraising colleagues to diversify our income base.
· Raising our profile within the healthcare environment so that they recommend the charity and will advocate on our behalf.
· As we are a small, busy charity, all staff help with the general running of the organisation in addition to their specific role activities.
About you
Education or experience in a related field e.g. healthcare management, public health, you’ll have a strong understanding of the NHS, Public Health and the UK health care policy landscape. Knowledge of the global health care landscape would be an advantage but not essential.
You’ll have previous experience as a senior healthcare lead or similar role for example within the NHS or similar medical field or will have experience leading community or public health related engagement programmes.
With excellent communication, presentation and influencing skills, including working with stakeholders at very senior and professional levels, you’ll have strategic analytical skills, able to frame problems and solutions in a logical fashion and demonstrate a high degree of empathy and compassion for health-related issues.
You’ll have intellectual flexibility, able to embrace and deal with ambiguity, complexity and to be open to creativity in leading and bringing about effective change.
You are comfortable working remotely and attending events during evenings and weekends, with a full UK driving licence and access to a car.
What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter by midnight on Sunday 8th June.
In your covering letter, please let us know:
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Your motivation for applying for the role
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Why you feel your skills are suitable for the role
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Your notice period
-
Your current location.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
First stage interviews will be held online on Tuesday 17th June.
Second stage interviews will be held online on Friday 20th June.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.
No agency contact, please.
We're here for everyone with MS who wants to take control of their health and wellbeing.


The client requests no contact from agencies or media sales.
Do you have experience in generating and sustaining charitable giving from individuals and nurturing a Friends scheme in the Arts education sector? Are you passionate about choral singing and its power to change the lives of children and young people and can you successfully advocate on our behalf to potential major donors?
The primary focus for the new role is to generate sustainable charitable giving from individuals, maintaining and growing our Friends memberships and developing significant income from major donors. We will also welcome input on stewardship of trusts and foundations if this is also your area of expertise.
We are a leading choral singing organisation and run residential summer courses for children and young people. Our artistic director, Ralph Allwood, founded the organisation 45 years ago, since when over 10,000 young people have benefited from our life-changing courses. Nowadays, around one third of students receive generous bursary support to attend a course and we also work with a range of partner organisations to encourage even more young people from diverse backgrounds to take part in our choral singing courses. We want to secure the future of the organisation and increase the number of students we can support by significantly growing our individual giving.
We are looking for an experienced fundraiser to work up to 2 days per week on a freelance basis to help us move up a gear or two in terms of our fundraising, specifically to develop private giving from our extensive alumni network and the many successful individuals who feel music education at a young age made them the person they are today.
We have an office in central London but the job can be done remotely with occasional meetings with the General Manager, either in person or virtually.
Key information
Position: Head of Development, Friends and Major Donors
Reports to: General Manager
Key relationships: Artistic Director, Operations Manager, Assistant Director Rodolfus Choir, Communications Manager & Artistic Adviser, Chairman and Trustees
Location: Working from home with occasional visits to the office at King’s Place, London and meetings with donors c. weekly
Main goal: To launch our 45th anniversary year development appeal and manage fund raising through individual giving, Friends memberships and legacy donations and pledges, growing our charitable income in line with our strategy.
About this role:
The main duties and responsibilities for the Heads of Development role are as follows:
INDIVIDUAL GIVING
· Maintain and build relationships with our donors, and identify new individuals who would like to see the Rodolfus Choral Foundation thrive
· Use our extensive alumni list to source and maintain donors
· Use contacts from the artistic director and trustees to generate new donors
· Ensure that our top and potential donors are well looked after and researched, passing on key information to the Artistic Director and, where appropriate, arranging meetings between him and our donors
· Organise and co-host special donor events in unique venues
· Plan and help organise membership events for donors
· Help establish a legacy giving scheme for Rodolfus
· Have overall responsibility for reaching individual giving targets
· Ensure that data is accurately kept in our database in line with GDPR, and is harnessed to support our fundraising efforts
STRATEGIC PLANNING & REPORTING
· Develop a five-year Fundraising Strategy
· Set ambitious but achievable targets for each year, within the overall Rodolfus budget
· Contribute new ideas and find new opportunities for fundraising
· Produce quarterly fundraising updates for the Trustees
· Produce a fundraising report for the annual accounts, identifying strengths, weaknesses and areas for development in the Fundraising Strategy
TRUSTS AND GRANT-MAKING BODIES
· Liaise with the General Manager to ensure a coordinated fundraising plan and targets, in keeping with the artistic vision for Rodolfus
· Proof and submit applications and be the point of contact for Trusts and Foundations (this work is currently supported by the General Manager and a fundraising consultant)
GENERAL
· Attend Team and Board meetings as required
· Be a passionate advocate at all times for Rodolfus
· Adhere to all legal requirements relating to the General Data Protection Regulation (GDPR) as well as all other company policies and procedures
· Create a positive work environment, underpinned by the organisation’s values
· The list of responsibilities is not exhaustive and may be reviewed from time to time by the Trustees.
· The appointee may be required to perform duties outside of this as operationally required and at the discretion of the Board.
ABOUT YOU
We are looking for someone who:
· Is able to foster excellent relationships with major donors
· is positive, proactive, hard-working, innovative and ambitious
· is numerate, analytical, organised and has attention to detail
· is friendly, approachable and collaborative
· happy working in a small but dedicated team
· happy to travel regularly when required for donor and team meetings
Essential Criteria:
· excellent interpersonal skills
· experience of developing positive relationships with donors
· proven success in securing major donations
· experience of prospective donor identification and initial approach
· outstanding communication skills, both spoken and written
· experience in budget management
· good attention to detail
· excellent personal organisation and time management
· experience of working efficiently and effectively on their own as well as in a team
· understands the arts sector
Closing date: Midday on 23rd June 2025
Interviews: First round interviews will be held online on w/c 30th June 2025
Second round interviews will be held w/c 7th July 2025
The client requests no contact from agencies or media sales.
Are you a forward-thinking Learning and Development Manager with experience of working for a charity? Would you like the opportunity to make a tangible difference for an amazing organisation over the next 12 months, on a part-time basis (30 hours per week).
Refuge believe that no one should live in fear of violence or abuse. As the country’s largest single provider of specialist domestic abuse services, they are a feminist organisation passionate about creating a safer, more equitable world for women and girls.
The purpose of the Interim People Development Manager role is to deliver high-impact learning and development services that help Refuge be a great place to work and support their strategic priorities. You will lead and motivate their small but high performing training team to roll out blended learning, accredited qualifications, leadership development, and a brand-new LMS. The Interim People Development Manager is a remote position with little need to attend their office in central London. The pro rata salary based on working 30 hours per week will be £42,400 + £2,400 London Weighting if you live in London or the home counties.
The key responsibilities of the role include:
- Leading and developing the Training & Learning team, delivering high-quality, customer-focused learning programmes including blended learning, onboarding, management development, and accredited training.
- Driving strategic learning initiatives by designing and implementing a training strategy, policies, and competency frameworks aligned with Refuge’s values and EDI principles.
- Collaborating across the organisation, providing expert coaching and guidance to managers, supporting local team development, and embedding a culture of continuous improvement.
- Overseeing learning systems, including the implementation of a new Learning Management System (LMS), managing training requests, e-learning delivery, and robust evaluation and reporting.
- Ensuring all training complies with Refuge’s policies and safeguarding commitments, fostering an inclusive and supportive environment.
- Managing training budgets and partnerships effectively, contributing to organisational development and supporting the wider People & Culture team as needed.
You will be a great fit for this role if you are passionate about people development and inclusive leadership, with experience delivering strategic learning initiatives in a mission-led environment. You will bring confidence in using digital tools, particularly LMS platforms, to enhance learning experiences. Adaptable and collaborative, you thrive in fast-moving settings, support others with empathy, and are deeply committed to equity, diversity and inclusion in everything you do.
Refuge is committed to inclusion and proudly support the Living Wage, Disability Confident, and Anti-Racism Charter initiatives. They welcome applicants from all backgrounds, especially those with lived experience, and individuals who are racially minoritised, disabled, D/deaf, neurodivergent, or LGBTQI+.
The interview process will consist of a one stage interview held over MS Teams on the 16th or 17th June 2025.
For more information on this exciting role, please get in touch.