People and culture manager volunteer roles in haringey, norfolk

Join Room to Heal as Chair to support the Board and Co-Directors, guiding governance, strategy, and transition while helping the organisation continue its mission of healing and community.

About Room to Heal

Room to Heal is a healing community for asylum seekers and refugees who have suffered torture and gross human rights violations. Our mission is to use the restorative power of community to help people heal from torture and organised violence and build meaningful lives.

What will you be doing?

Background

•  Room to Heal is entering a new chapter with the introduction of a Co-Director leadership model. The Chair will work alongside the Co-Directors and Board of Trustees to guide strategic decisions and ensure that governance continues to support the organisation’s mission of healing through community
• Room to Heal’s current Chair has provided valuable support to the organisation in recent years and will continue to be involved during the period of transition
• We therefore anticipate a collaborative handover process, with the incoming Chair working alongside the current post-holder to ensure continuity, stability and a confident transfer of responsibilities

Key Responsibilities

• Provide leadership to the Board, ensuring trustees uphold governance with integrity and accountability
• Chair Board meetings, guiding strategic conversations and supporting trustee oversight
• Guide long-term vision and strategy, balancing ambition with financial and operational sustainability
• Advise the Co-Directors on organisational planning, service evaluation, and staff development
• Oversee risk management, safeguarding, and financial controls to ensure safety and compliance
• Model the organisation’s values, fostering a culture of compassion, inclusion, and resilience

For full details please request the Candidate Pack from the Reach TrusteeWorks Team, at the email address provided.

What are we looking for?

We are seeking a Chair who can combine strong governance with compassion. We are looking for someone with:

• Experience in leadership, governance, or board-level roles
• Strong interpersonal and communication skills
• Strategic thinking, sound judgment, and an inclusive leadership style
• Empathy and a commitment to promoting wellbeing and resilience in vulnerable communities

Room to Heal was founded on principles of equality, respect, and justice, and these values continue to guide every aspect of our work. Our community includes people from many countries, languages, and faiths, and our strength lies in our diversity. We welcome applicants from all walks of life, valuing diverse perspectives that enrich our work. We are committed to offering equal opportunity for all, regardless of ethnicity, gender, age, sexual orientation, disability, or any other dimension of diversity.

What difference will you make?

Becoming Chair of Room to Heal means stepping into a role where leadership genuinely changes lives. This is an opportunity to guide a small, mission-driven charity through an important moment of transition and to help ensure that some of the most marginalised people in our society continue to receive the care, dignity and connection they deserve.

Your leadership will help Room to Heal remain resilient, focused and true to its values. Guiding two newly appointed Co-Directors and a dedicated board, you will help strengthen the organisation’s foundations and shape its future direction.

This is a rare opportunity to make a tangible difference at a time when strong, compassionate leadership matters most. If you are inspired by the idea of helping survivors of trauma rebuild their lives in community, we would love to hear from you. Join us in shaping the next chapter of Room to Heal.

Time commitment

The time commitment averages around one day per month.

Four Board meetings a year - usually hybrid, allowing trustees to join remotely or in person.

The Chair also sits on the finance subcommittee which meets online approximately every six weeks.

Would you like to make a positive impact on your community and make a real difference to people's lives?

By joining Citizens Advice Enfield as a Trustee you can take an active part in board meetings to assist in setting policy and strategy direction, set targets and evaluate our performance.  You could work on specific projects with other trustees or staff members to further strategic objectives and learn about the range of issues that affect our clients such as benefits, debt, employment and housing.  You would need to attend 5 board meetings per year.

You will need:

• professional skills - expertise in areas such as finance, legal, HR, IT, marketing or fundraising
• strategic and leadership skills, lived experience and community knowledge.
• excellent verbal and written communication skills and good IT skills (Microsoft Office suite)
• to be friendly and approachable and non-judgmental, respecting views, values and cultures that are different to your own
• to be willing to undertake training.

As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities. 

Responsibilities: 

Reception Duties: 

1. Visitor Reception: 

• Greet visitors warmly at the front door or Reception desk. 

• Check if visitors have pre-booked and verify booking details. 

• Keep the Reception Desk attended at all times. 

1. Booking Management: 

• Obtain booking sheets from Graeme and update them throughout the day. 

• Set out and supervise the donation box. 

• Maintain a supply of hand sanitisers, leaflets, and other materials. 

• Re-stock leaflet holders in the Main Entrance lobby. 

1. Visitor Handling Procedures: People with a Booking: 

• Check the Lead Name off the booking list and confirm the number of visitors in the group. 

• Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code. 

• Ensure the donation process is completed. 

• Inform visitors of the location of toilets and answer any questions. 

• Ask visitors to wait in the Waiting Area until their Guide collects them. 

• Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide. 

People without a Booking: 

• Politely inform visitors that entry is by pre-booking online. 

• Check the booking list for vacant slots and inform visitors of available times and spaces. 

• Advise visitors to book and return at the specified time, noting they cannot wait inside AH. 

• Allow visitors to wait outside for potential "no-shows" if they wish. 

• Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details. 

• Seek assistance from Graeme or Mike if needed. 

1. Visitor Departure: 

• Thank visitors for coming and say goodbye. 

• Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre). 

Merchandising Duties: 

1. Merchandise Stall Management: 

• Set up and take down the HCAT Merchandise stall. 

• Retrieve and replace sale items from/to the cupboards under the model in Reception. 

• Run the merchandise stall, selling items to visitors. 

1. Cash Handling: 

• Manage the float, monetary takings, cashing up, and recording total takings at the end of the day. 

• Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day. 

1. Stock Monitoring: 

• Monitor stock levels and advise Jeff if stocks are running low. 

Qualifications: 

• Friendly and welcoming demeanor. 

• Strong communication and interpersonal skills. 

• Ability to manage bookings and handle donations accurately. 

• Experience in handling cash and managing merchandise sales. 

• Punctual, reliable, and able to adhere to procedures. 

• Commitment to providing a respectful and inclusive experience for all visitors. 

Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role. 

Benefits: 

• Be the welcoming face of Historic Croydon Airport. 

• Gain experience in visitor management and merchandising. 

• Contribute to the educational and cultural enrichment of the community. 

• Be part of a supportive and passionate team. 

Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you. 

With a goal to help transform lives, change attitudes and create a society that works for autistic people, the UK's leading autism charity, the National Autistic Society, is looking for three new Trustees to join the Board and help navigate their future challenges.

Applications close Monday 12th January

Who we are

The National Autistic Society (NAS) is the UK’s leading charity for autistic people and one of the country’s major charities, with a turnover of around £100 million. Since 1962, we’ve been transforming lives, changing attitudes and helping to create a society that works for autistic adults and children.

We are active across England, Northern Ireland, Scotland and Wales, and have a network of volunteer-run branches across the UK. As well as adult services and schools, we run a range of programmes, have dedicated diagnostic services and run specialist helplines. We also work closely with businesses, local authorities and the government to help them provide more autism-friendly spaces, deliver better services and improve laws. And we improve public understanding of autism and the difficulties many autistic people face.

We’re continuing to advocate on longstanding issues such as social care funding and campaign for what autistic people need to see in the forthcoming autism strategy in England and its equivalent in Northern Ireland, Scotland and Wales. We’re also growing our branch network – including national online branches – and we are working on a new mental health programme combining research, digital guidance and policy influencing.

This is a truly transformational and vital time to be part of our Charity. We are in the latter stages of our Vision to Reality Strategy for 2023-2026, which sets out the role of NAS in creating a society that works for autistic people.

We’re proud of what we’ve achieved – but there’s always more to be done. As the economic, social and political landscape changes, our strategy must evolve to reflect changes. We need to ensure we continue to increase our fundraising and commercial activities to deliver the scale of impact required.

We’re looking for three new Trustees to join our Board to help us navigate future challenges.

Who we are looking for

• Our Schools Governance Group

We are also looking for two Trustees to join our School Governance Group, one who will chair the committee and one who will be a member of the committee. Our family of schools includes our four independent specialist schools, supporting children and young people from the age of 4 to 22. We aim to make sure we are continually challenging our schools, keeping everyone safe, monitoring their progress and getting the best possible outcomes for all of our pupils in all of our schools.

Previously, we carried out a review of the local governance arrangements of our schools. Historically, the independent schools in NAS were governed locally by an LGB, which brought excellent opportunities for partnership working; however, as time went on, we required a model that would ensure consistency of challenge, support and monitoring across all our schools. We have amended our LGBs locally; the groups focus on partnership working, whilst the strategic direction, development, challenge and support for the executive, assurance and governance sits firmly with our Schools Governance Group as a sub-committee of the trustee board.

Our new Chair of the Schools Governance Group will have strong knowledge and experience of schools, school governance, the DfE and Ofsted and be a senior leader with experience in education and special educational needs. The new Chair of the committee will work closely with our Director of Education and Children’s Services, Chief Executive, Chair of the Board, Chair of the Independent Safeguarding Committee and our Trustee with safeguarding expertise.

The additional member of this committee will be someone who brings strong experience and insight in Special Educational Needs and Disabilities (SEND) and safeguarding. Your expertise will play a vital role in ensuring that our culture and decision-making processes fully reflect best practice in supporting children and young people with SEND, and in maintaining the highest standards of safety and well-being across our organisation.

• Chair of Quality & Assurance Committee

Our current Chair of the Quality and Assurance Committee will shortly be completing their term and we seek a successor with a strong background in adult social care and safeguarding, as well as a solid understanding of commissioning.

This is an opportunity for someone who can offer both constructive challenge and thoughtful support — a person who brings insight, curiosity and a balanced perspective to complex discussions. The ideal candidate will combine strategic oversight with a collaborative and compassionate approach, helping to ensure that quality, safety and continuous improvement remain at the heart of our work. They will be confident in asking the right questions, guiding reflective debate and fostering a culture of openness and accountability across the Committee and the wider organisation.

We’re looking for people who can provide strategic direction, appropriate oversight, scrutiny, challenge, leadership and passion to support our development.

We’re keen to ensure our Board is diverse in every way and we’re committed to ensuring our Trustees reflect our society, our Charity and the people we represent and support. We welcome applications from autistic people, their families and carers. To achieve greater diversity, we’re actively encouraging applications from people of all backgrounds and regions. We can work with you to make reasonable adjustments to ensure you contribute fully to being a member of our Board. Our Pioneer project is focused on ensuring our organisation is an exemplary employer of autistic people. This also extends to our Board.

• Time Commitment

The National Autistic Society Board meets four times, with one overnight strategy away day every year. Our meetings are a blend of face-to-face and virtual meetings. Our Trustees with education experience will join our School Governance Group, which meets quarterly, usually online. Our Quality & Assurance Committee also meets quarterly. We expect the overall time commitment to be approximately one day per month, including reading board papers, ad hoc conversations with board members and the executive and the opportunity throughout the year to visit our services and schools, as well as represent NAS at events.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close Monday 12th January.

Trustee
League Against Cruel Sports
Location: Remote, with one in-person Board meeting per year
Commitment: Approx. 1–2 days per month
Term: Three years (renewable for up to three consecutive terms)

Be part of a new era for animal protection

The League Against Cruel Sports is at an exciting point in its 100-year history. With a new Chair, a new CEO and a bold new strategy, we are entering the next chapter in our mission to end the persecution of animals for sport once and for all.

As Britain’s leading animal welfare campaigning charity, we expose cruelty, protect animals and drive legislative and cultural change. From helping to secure the landmark Hunting Act 2004 to tackling new and emerging forms of cruelty, our work is fuelled by compassion, evidence and impact.

We are now seeking new Trustees to join our Board at this pivotal time — people who can help guide our strategy, strengthen our governance and ensure the League continues to be a powerful voice for animals.

About the role

As a Trustee, you will:

• Share responsibility with fellow Trustees for the League’s governance, strategy, and financial oversight.
• Provide support, insight and constructive challenge to the CEO and senior leadership team.
• Help ensure the charity continues to deliver on its mission effectively, ethically and sustainably.
• Act as an ambassador for the League, promoting our work to supporters, partners and the wider public.

This is an exceptional opportunity to use your skills and experience to make a tangible difference for animals — and to help steer one of the UK’s most respected and influential campaigning charities into its next phase of growth and impact.

What we’re looking for

You’ll bring:

• A genuine commitment to animal welfare and to the League’s mission and values: Compassionate, Courageous, Credible, Collaborative and Connected.
• Strategic thinking, sound judgment and the ability to analyse complex information to make evidence-based decisions.
• Experience of operating at a senior or strategic level, ideally within a board or governance setting.
• A commitment to the principles of good governance and the Seven Principles of Public Life (selflessness, integrity, objectivity, accountability, openness, honesty and leadership).

Previous trustee experience is welcome but not essential – we value diversity of thought, background and experience.

Time commitment

• One in-person Board meeting per year and three virtual meetings, plus an Annual General Meeting.
• Additional engagement between meetings as needed (approximately 1–2 days per month).

Trustee positions are unremunerated, with reasonable expenses reimbursed.

Join us

If you share our belief that cruelty to animals in the name of sport has no place in a modern society — and you’re ready to play a part in leading the League into its next chapter — we’d love to hear from you.

To apply, please send your CV and a short statement outlining your interest and relevant experience by 15 January 2026. Please see the Trustees Brief located on our website jobs page.

Together, we can create a kinder world for animals.

A charity  based in  Croydon, Surrey, London, UK is looking for volunteer Charity Volunteer Assistants; to volunteer 30 unpaid hours per week. The Charity serves a multi ethnic community especially people from Black and ethnic minority backgrounds. 

Responsibilities:

• To assist in the delivery of events (ours and those we are invited to), projects and our yearly summer community event.
• To assist in the daily collection and drop off of Greggs after day produce to various soup kitchens
• To assist in promotion of organisations services. eg flyer distribution, school workshops, etc.
• To assist in the delivery of essential services 
• To assist in our soup kitchen projects

Person Specification:

• Someone enthusiastic and passionate about charity work and committed to working towards the achievements of the charities objectives.
• Knowledege of Black and ethnic minority tradition/culture is preferable however not essential.
• Experience is desirable.

This is a non-paid one year temporary position however accommodation and maintenance will be provided.

All interested candidates are required to send us a letter of application, a resume, and contact to the email provided. If your application is accepted, you will be invited for a telephone interview. Any applications received after the closing date will not be considered unless we have been unable to find a suitable candidate for this vacancy.

Successful candidates will require a DBS/POLICE check and references prior to commencement.

A charity  based in  Croydon, Surrey, London, UK is looking for volunteer Charity Team Assistants; to volunteer 30 unpaid hours per week. The Charity serves a multi ethnic community especially people from Black and ethnic minority backgrounds. 

Responsibilities:

• To assist GNDFuk's permanent instructors in finding and providing creative forms of engagement for both our youth and adult programmes.
• To assist in project and schedule planning including setting and clearing up 30 minutes before and after projects and events
• To assist in ensuring that activities are executed safely
• To assist in coordinating events and activities to encourage the objectives of GNDFuk

Person Specification:

• Someone enthusiastic and creative who is committed to working towards the achievements of the charities objectives.
• Knowledege of Black and ethnic minority tradition/culture is preferable however not essential.
• Experience is desirable.

This is a non-paid one year temporary position however accommodation and maintenance will be provided.

All interested candidates are required to send us a letter of application, a resume, and contact to the email provided. If your application is accepted, you will be invited for a telephone interview. Any applications received after the closing date will not be considered unless we have been unable to find a suitable candidate for this vacancy.

Successful candidates will require a DBS/POLICE check and references prior to commencement.

Make a difference in Kent by joining our team of trustees!

Kent Community Foundation (KCF) is looking for individuals to join our Board of Trustees who have a real passion for our county and want to make a demonstrable difference to the lives of people in our communities.

KCF is a professional grant-maker and local philanthropy advisor for Kent and Medway. We have been established for 24 years; distributing more than £60 million in grants to voluntary sector organisations across the county; supporting small charities to be sustainable and successful, and helping major donors maximise the impact of their donations.

Trustees are the volunteers who lead charities and decide how they are run; setting strategic plans, monitoring the performance, impact and sustainability of the charity and overseeing its governance. People of any age and background can be a trustee, and we're looking for people with specific experience to help us support communities in Kent. We are particularly interested in applications from people who are typically under-represented on trustee boards.

We have a comprehensive trustee induction programme, so if you have never been a trustee or on a board before, we will ensure you have all the knowledge and support you need.

Trustee: Desirable skills

We are looking for applicants to have one or more of the following:

· Lived experience of the communities we work with and the issues which arise in our county

· Experience of grant making; either as a philanthropist, grant maker or grant applicant

· Experience in working with or within social enterprises

· Experience in communications and PR

· A background in socio/economics, or connections with education in that field

· Knowledge of, and experience in promoting diversity, equality and inclusion

· Professional experience or active interest in technology, digital communications and AI

· Long term connections and networks with any of our stakeholder groups in Kent; such as philanthropists, businesses  owners, key voluntary sector influencers

We hope to recruit up to three new trustees with different experience to offer, who can give some of their time and expertise to help KCF continue to grow and develop. We have four in-person Board meetings a year, and trustees also sit on at least one of our sub-committees, which meet two to four times a year (often remotely). There are also occasional events trustees are invited to attend to promote and engage with our work.

About ArtClusiv
ArtClusiv is a creative social enterprise that exists to amplify and empower BIPOC creatives across all disciplines, including music, visual arts, performance, design, and more. We create spaces where creativity, culture, and community meet. Our work addresses systemic barriers in the mainstream arts world and promotes a more fair, visible, and supportive ecosystem for underrepresented voices.
We do this through skills training, access to opportunities, artist visibility, fair payment advocacy, and a safe, inclusive community that celebrates identity and artistry.

Volunteer Board Member (Director)
ArtClusiv is seeking an experienced and committed board member to help guide our mission and shape our long term impact. This role is ideal for someone with leadership experience in the arts, community development, creative industries, nonprofit governance, or cultural equity work.

Role Overview
As a board member, you will provide strategic oversight and help ensure that ArtClusiv continues to grow in a focused, values driven direction. Your guidance will support our goals of increasing visibility, strengthening partnerships, and securing funding to expand our programmes and opportunities for BIPOC creatives.
You will work closely with the founder and fellow directors to advise on organisational development, sustainability, grant applications, stakeholder engagement, and ethical governance.

Key Responsibilities
• Offer strategic advice to help shape the long term direction of ArtClusiv
• Support funding strategy and help identify grant opportunities and partnership prospects
• Provide oversight on governance, risk management, and community accountability
• Champion the mission and act as an ambassador for ArtClusiv in your networks
• Attend quarterly board meetings and contribute actively to decision making
• Share expertise that strengthens our impact in visibility, outreach, and equity
• Support the founder in navigating nonprofit challenges and building organisational resilience

What We’re Looking For
• Previous experience in a board, director, or governance role (nonprofit or creative sector preferred)
• Knowledge of arts, culture, community development, or social impact
• Strong understanding of BIPOC representation in the arts and the systemic challenges creatives face
• Strategic thinking, leadership ability, and a collaborative approach
• Commitment to anti discrimination, fairness, and inclusive creative spaces

We Strongly Encourage Applications From
• BAME and POC artists or creative professionals
• Individuals with lived experience of underrepresentation in the arts
• People passionate about building equity centred creative ecosystems

What You Gain
• The opportunity to influence and support a growing creative nonprofit
• A meaningful leadership role that uplifts artists and communities
• Experience in CIC governance and strategic development
• A platform to contribute your voice, knowledge, and lived experience

If you want to help shape a more inclusive future for the arts and ensure that diverse creative talent is recognised, supported, and celebrated, we would love to hear from you.

We are looking for an enthusiastic events assistant to join the team in our exciting new community space! Plateful Cafe is a recently established charity that seeks to help refugees in the surrounding area into employment within the food and hospitality sector. 

We have opened a community cafe selling delicious Middle Eastern food! Our cafe is staffed by people with refugee status and experiences of forced migration who are being trained to work the food industry, as well as dedicated volunteers like you. We will be running regular community events and fundraisers for which we need a team of events assistants to help plan and run. 

If you are passionate about being part of a community that celebrates a diversity of cultures and delicious food, this is your opportunity to make a difference and join us on our exciting journey with Plateful Cafe.

The role:

- Help organise monthly community dinners featuring three course meals from around the globe to enable the charity to engage with and attract donors.

- Help with running the dinner on the daywith tasks including welcoming the guests, serving food and drinks, take payments, setting up and clearing, etc.

- In a team plan and organise other events and fundraisers throughout the year, for example refugee week.

- Work with the marketing volunteers, providing details of upcoming events for promotion; take pictures and quotes at the event.

Skills & Requirements:

• Prior experience of events planning and organisation
• A passion and keenness to engage in community-based work to support refugees and serve the local community
• Good organisation skills including: effective time management, punctuality and delegation of tasks.
• A flexible and proactive attitude to working
• Good responsiveness to emails/ text/ whatsapp
• Practical skills to help prepare and set-up the café for events
• Able to work well in a team and communicate effectively with the rest of the staff and visitors of the cafe
•  A willingness to learn new skills

Desirable but not required:

• Prior experience working with refugees, people seeking asylum or other vulnerable groups
• Prior experience of involvement in charity fundraising events

Monthly community dinner times: 10-1pm (cooking); Afternoon: 1-5pm (preparing the hall); Evening: 6-10pm (running the dinner).

Travel costs reimbursed & free dinner.

The Opportunity:
Her Centre is seeking a dynamic Chair to help shape the future of our organisation
and lead our excellent board of trustees. This opportunity will involve working closely
with our CEO to drive change and ensure that our vital work continues to support
every woman in Greenwich who needs us. This is an exciting time of change, which
you will be embarking on with our CEO. You will be joining a dedicated board that
includes expertise from across the private and charitable sectors, the local authority,
and lived experience.

Our Work:
Greenwich has one of the highest rates of domestic abuse in London. Last year
alone, over 4,000 domestic offences were recorded in the borough: a shocking 35%
higher than the London average. Demand for our services has risen sharply: in 2017,
we received 321 acute high-risk referrals but by last year, this had more than
doubled to 780. The most common form of abuse reported is physical violence
(62%), followed by controlling and coercive behaviour (46%). However, the sad
reality is that many women face multiple and overlapping forms of abuse, including
sexual abuse and rape, threats to their children, financial control, and forced
imprisonment.
Last year, Her Centre supported nearly 1,000 women to find safety, seek justice, and
rebuild their lives. We also help children who witness abuse recover from trauma and
support teenagers facing exploitation or violence to recognise unhealthy
relationships and build self-worth. Her Centre is a safe and welcoming space where
all women are listened to and believed in an environment of trust and respect.
Please submit your Covering Letter and CV by Friday, 2 January 2026.

Role Description:
Board Chair

• Time commitment: 6-8 hours monthly. The HER Centre board meetings are hybrid

and currently held every two months.

• Location: Hybrid, in-person meetings at Clockhouse Community Centre, Defiance

Walk, London

Purpose of the role:
The Board Chair is responsible for leading the board, ensuring its effectiveness in
enabling the HER Centre to provide best-in-class service to HER Centre users,
providing strategic direction, and keeping the HER Centre as a leading agency
supporting women, particularly those in crisis due to abuse. The Board Chair focuses
the board on strategic matters, prioritising long-term goals and planning, including
approving the annual business, financial, risk, and operational plans. The Board
Chair also adheres to the Charity Commission's essentials of a trustee:
1. Ensure the HER Centre carries out its purpose for public benefit
2. Ensure the HER Centre complies with the governing document and law
3. Acts in the HER Centre’s best interest
4. Manage the HER Centre’s resources responsibly
5. Act with reasonable care and skill
6. Ensure the HER Centre is accountable
7. Reduce risk and liability

Main roles and responsibilities:
• Maintain high standards of governance, fostering transparency and ensuring the
HER Centre holds itself accountable to its service users and stakeholders.
• Ensure trustee awareness and compliance with legal and regulatory requirements,
including those set out in the constitution and the Charity Commission’s guidance
on trustee roles and responsibilities.
• Ensure that the trustee board annually reviews its structure, effectiveness,
delegations and key policies, and implements agreed changes as necessary.
• Manage trustee relationships to foster a positive board culture, including ensuring
the Board has the policies it needs.
• Liaising with the Board Secretary to arrange meetings and set agendas, and
chairing meetings to ensure these are well run and focused on delivering the HER
Centre’s work.
• Line managing the HER Centre CEO, by supporting, positively challenging and
holding them to account, including working with the Board to approve an appraisal
of the CEO.
• Act as a link between trustees, staff and the Service User Advisory Committee
• Act as a HER Centre representative and spokesperson as required
Term: Two years, renewable for a maximum of nine years.

Training and Induction:
You will receive an induction on the work of the HER Centre and meet the Trustees
and staff.
Payment and Expenses:
The Board Chair is a voluntary role. Agreed, out-of-pocket expenses will be
reimbursed.

We are seeking a Director and Chair of Trustees Designate to help shape the future direction of our organisation. We are looking for an individual with proven senior leadership experience - ideally, though not necessarily, within the third sector - who can bring strong strategic thinking, sound judgement, and a collaborative leadership style.

Purpose of the Role

This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hammersmith and Fulham, Ealing, and Hounslow. We support clients with mental health with both clinical and non-clinical interventions.

The volunteer will work on our Mind Within Counselling Service which offers low cost counselling up to 20 sessions of varied modalities. to residents in Spelthorne and residents across Hammersmith and Fulham, Ealing, and Hounslow. Our volunteer will support the Mind Within Counselling team with numerous tasks beginning with the projects administration and triage (once trained).

Main Responsibilities

To work closely with the Mind Within Counselling team and support the service with enquires, & service users to access the service.  

Tasks:

· Answer any queries from both professionals and service users that come through to the Mind Within inbox.

· Triage clients for the service through an onboarding process.  

· Support with follow up surveys for those who have accessed the project and obtained their feedback to improve our services.

· Support the Mind Within Counselling team to promote the service to the local community.

· Liaise with our digital marketing lead to ensure the service is being promoted on social media.

· A willingness to undertake training courses.

· Uphold HFEH Mind values and behaviours.

General Responsibilities :

• Undertake any other duties commensurate with the level of the role.

• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination.

• Share our commitment to safeguarding adults and children at risk of harm.

• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.

• Ensure that information is obtained, used, and stored in accordance with our Data Protection and Confidentiality policy.

Type of person we are looking for:

We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy, or any Allied Health Profession with a focus on supporting those with mental health needs. 

However, your attitude, motivation, and commitment are just as important as your training/qualifications, or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying if you do not meet all the criteria listed below. 

We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian, and minority ethnic communities.

Essential:

· An interest in supporting those with mental health needs to access Mind Within Counselling.

· An appreciation of the complex factors that can precipitate, maintain, and exacerbate mental health problems.

· Good oral and written communication skills (including listening skills); the ability to communicate in a patient, considered, and empathetic manner.

· Excellent organisational skills, with the ability to follow administrative procedures.

· A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment.

· IT skills – able to update spreadsheets, use web-based applications, video-conferencing software, and Microsoft Office applications.

Desirable:

· Experience of supporting people with mental health needs, in a voluntary, paid, or personal capacity (i.e., friends and family).

· Previous involvement with local community groups/networks/feedback groups.

· Awareness of the cultural barriers that may exist to seeking mental health support.

· Able to speak other languages fluently to support the cultural diversity demographics of the boroughs.

Time commitment and expenses:

· 6-12 hours per week (including a 1-hour lunch break), during our core hours of 10AM – 4 PM. Please indicate your preferred volunteering day(s)/time(s) on your application.

· We request a minimum commitment of 8-12 months of volunteering after the completion of your induction.   

· We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role .

· Reasonable travel expenses will be reimbursed.
 

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

We're recruiting two non‑executive Co‑Directors to help guide Studio Lutalica's next chapter. You won't run day‑to‑day ops; you'll bring clear, values‑led oversight so our team can focus on impact.

ABOUT THE ROLE

Our Co-Directors form our board and are collectively responsible for the governance and strategic direction of Studio Lutalica. This is a non-executive role, akin to that of a trustee in a charity. You will play a crucial part in ensuring we remain true to our values, legally compliant, and financially sustainable, all while helping to steer our long-term vision. This is an exciting opportunity to help shape the future of a ground-breaking design studio and contribute to our community impact.

SHARED RESPONSIBILITIES FOR ALL DIRECTORS

Strategic Leadership + Governance

• Contribute to the development and implementation of the organisation's strategic plan.
• Act in the company's best interests and in good faith to achieve its community purposes.
• Ensure the company complies with all legal and regulatory requirements for a CIC in Scotland.
• Exercise independent judgment and reasonable care, skill, and diligence in your duties.

Values and Ethics

• Champion our core values of intersectional feminism, trans inclusivity, and environmental justice in all decisions.
• Foster a culture of inclusivity, accountability, and wellbeing for the entire team.
• Uphold our commitment to design excellence and accessibility.

Operational Oversight

• Participate actively in quarterly board meetings and join our Governance + Finance subgroup meetings.
• Scrutinise board papers, ask critical questions, and contribute to collective decision-making.
• Avoid conflicts of interest and declare any interests in proposed transactions.

WHAT YOU'LL BRING

We're specifically looking to fill expertise gaps in Finance and Fundraising + Income Generation, though we welcome a diverse range of expertise and lived experience.

Finance

• Review budgets, management accounts, and financial statements prepared by the executive team.
• Ask constructive, challenging questions and highlight risks and trade‑offs.
• Ensure appropriate internal controls and policies exist and are followed.
• Advise on the financial implications of proposed strategies, projects, or partnerships.
• Stress‑test scenarios and support sensible reserves and risk policies.
• Provide assurance that statutory filings and CIC obligations are being met by management.

Fundraising + Income Generation

• Develop and oversee the execution of an ambitious and achievable fundraising strategy in collaboration with the team.
• Identify and research potential funding sources, including trusts, foundations, corporate partnerships, and public sector grants.
• Provide strategic guidance on the preparation of high-quality funding applications and proposals.
• Act as a champion for Studio Lutalica, helping to build and maintain relationships with key funders and stakeholders.
• Monitor, evaluate, and report on fundraising performance to the board, providing insight and recommendations.

DESIRABLE SKILLS AND EXPERIENCE

We always welcome additional expertise in one or more of the following areas:

• Governance + Policy
• Creative Practice + Client Delivery
• Communications
• Legal
• People + Culture
• Impact Data + Measurement

TIME COMMITMENT

Co-Directors are expected to attend a 90-minute board meeting each quarter. In addition, you will be expected to join at least one of the subgroups which meets regularly. The total time commitment, including meeting preparation and subgroup work, is anticipated to be around 5-6 hours per month.

WHY STUDIO LUTALICA?

Join us at Studio Lutalica, where your skills in communications and partnerships will directly contribute to creating a more inclusive world. We’re a feminist and queer-led organisation dedicated to empowering underrepresented communities. By joining our team, you’ll be part of a workplace that values creativity, inclusivity, and collaboration.