69 People care coordinator jobs in London
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Bank Workers Charity
At Bank Workers Charity, we help people in the banking community live happier, healthier and more fulfilling lives. Guided by our values of Integrity, Caring, Respect, Achievement and Fairness, we're committed to creating a positive and inclusive workplace where people can thrive.
About the Role
We're looking for an organised and proactive People Administrator to join our People & Culture team. This is an excellent opportunity for someone with HR administration experience who wants to develop their career in a supportive, values-led organisation.
You'll provide high-quality HR support across the employee lifecycle, including recruitment, onboarding, payroll administration, learning and development, employee benefits, HR systems and employee engagement initiatives.
Key Responsibilities
- Act as the first point of contact for HR queries.
- Manage HR administration, employee records and employment documentation.
- Coordinate recruitment, onboarding and offboarding processes.
- Support payroll changes and employee benefits administration.
- Assist with learning and development activities and training records.
- Maintain HR systems and ensure GDPR compliance.
- Support employee engagement, wellbeing and inclusion initiatives.
- Contribute to HR projects and continuous improvement activities.
About You
You'll have:
- Experience in an HR Administrator, HR Assistant or HR Coordinator role.
- Knowledge of HR processes across the employee lifecycle.
- Strong organisational skills and attention to detail.
- Excellent communication and customer service skills.
- Experience handling confidential information.
- Confidence using Microsoft 365 applications.
Desirable: CIPD Level 3 (or working towards), charity sector experience, learning & development or employee relations administration experience.
Why Join Us?
This is a fantastic opportunity to gain exposure to the full employee lifecycle, work closely with experienced HR professionals, and make a real difference within a charity that supports people in the banking community.
Our Benefits:
- 30 days holiday, plus public holidays (FTE).
- 8% employer contribution to Bank Workers Charity’s pension scheme and up to an additional 3% matched with employee contributions.
- A wide range of employer funded wellbeing experiences through Heka.
- Flexible benefit provision (including BUPA plan, cycle to work, payroll giving and electric car scheme).
- Group Life Cover (three times annual salary).
- Weekly wellbeing half hour.
- Employee Assistance Programme
If you're interested in joining us, please send your CV and a cover letter detailing how your experience aligns with the requirements of the role by 22 September 2026. Interviews are expected to take place during the week commencing 28 September 2026.
The client requests no contact from agencies or media sales.
We are looking for a highly organised and proactive Project Coordinator to support the effective delivery of our assessment, onboarding, grants administration and event activities. This role is central to ensuring a positive experience for applicants and participants throughout their journey, providing excellent customer service, coordinating key processes, and maintaining accurate records across multiple platforms. The successful candidate will be confident managing competing priorities, have exceptional attention to detail, and enjoy working in a fast-paced environment where no two days are the same.
The role involves coordinating assessment and recruitment activities from initial enquiries through to final decisions, ensuring applicants receive a professional and positive experience throughout the process. Responsibilities include managing applications, coordinating interviews and selection panels, preparing panel documentation, communicating outcomes, and supporting assessment activities. Working closely with programme and grants colleagues, you will ensure processes run smoothly, deadlines are met, and accurate records are maintained.
In addition, you will support participant onboarding, grants administration, and event delivery. This includes maintaining participant records across multiple systems, carrying out verification checks, processing grant payments, and supporting the logistics of in-person events.
We are looking for someone with excellent organisational and administrative skills, strong attention to detail, and the ability to manage multiple priorities. The successful candidate will also contribute to improving team processes and developing specialist knowledge in key areas of programme delivery, helping to ensure the efficient and effective operation of our programmes.
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
The Switch Charity is looking for a dynamic, organised person with experience and a passion for supporting young people. Our Project Coordinator role is key to the success of our mission, helping prepare for, deliver, and evaluate our employability activities that help raise young people’s career aspirations.
You will be pivotal in the successful preparation, delivery and evaluation of our career development activities and programmes. You will coordinate projects with our schools and sixth form colleges, communicating with a range of stakeholders including school staff, students and business volunteers. You will help ensure the smooth running of our programme delivery work and demonstrate the positive impact our charity has on thousands of young people in Tower Hamlets every year.
You will see our young people grow before your eyes and be contributing to their better future.
MAIN PURPOSE OF JOB
1. To support the successful delivery of projects, activities and events, through the successful management of event logistics, communications, and resource preparation. Projects, activities and events include: Primary School Financial Literacy workshops, Core Programmes for Key Stages 3 to 5, Industry Insight Days, Bespoke Workplace visits, Mentoring and Future Skills.
2. Liaise with volunteers, external facilitators, school administrative and teaching staff on school projects as needed, in the pre- and post-event stage.
3. Attend in-person events in the borough (in both schools and workplaces) to assist with delivery, volunteer management and event logistics.
4. Compile data and reports on business and volunteer activity as directed by the Senior Project Manager on the Secondary Team. Work with the wider team to produce annual impact reports and volunteer data reports on specific projects, highlighting key achievements and areas for improvement.
5. The post has specific responsibility for the areas outlined in this document. These areas may change as the nature of projects or funding changes over time.
Please refer to the full Job Description for a detailed description of the job.
What is it like to work for us?
As a small charity we are able to provide a great work-life balance with early finishes on Fridays, Christmas shut down, training opportunities, a friendly office near Spitalfields, and a cash-back health plan.
This role is predominantly office based. You would work in the office or at an event location in East London usually 4 days per week. You would usually be able to WFH one day per week, typically Fridays.
To support our colleagues we ensure that we always pay the London Living Wage, and we also offer a £500 travel bursary with this role on top of the salary, to support high London working costs.
Please read the attached JD to understand the main tasks of this role and the skills needed to be successful.
Candidates must provide their CV and a Covering Letter of maximum 2 sides of A4, detailing how they fit the Qualifications, Experience, Competencies and Skills detailed in the JD.
We operate a stringent Safer Recruitment policy. Any successful applicant will need to provide two current references and undergo an Enhanced DBS check.
We encourage applicants who live or have lived in Tower Hamlets and understand the community we serve. If you're from Tower Hamlets and interested in the role but feel you don't meet all the requirements, please reach out to discuss how we can support you.
By providing our local young people with essential skills and experiences of the working world, we ensure that they can reach their best future.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about making a difference to the lives of unpaid carers?
Join the Carers’ Hub team and help create lasting, positive change for carers across Lambeth.
In this rewarding role, you will lead our Learning Disability & Neurodiversity Carers Service. You’ll have the freedom to be creative, working directly with carers to co-design and deliver a vibrant programme of 1-to-1 support, peer groups, and social activities.
What you’ll be doing:
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Shape & Deliver Support: Build a trusted programme of 1-to-1 advice, peer support, and social events for adults caring for someone with a learning disability and/or neurodiversity.
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Collaborate: Listen to carers' ideas and turn them into practical, impactful activities.
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Empower Communities: Motivate and inspire carers to connect, facilitating group discussions and building a welcoming environment.
What we are looking for:
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A Champion for Carers: A genuine passion for supporting unpaid carers and improving their wellbeing.
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A People Person: Confidence in facilitating group discussions and the ability to connect comfortably with a diverse range of people.
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Organised & Autonomous: Exceptional organisational skills, with the confidence to make decisions, solve problems, and use your initiative within a small, friendly team.
About Carers' Hub Lambeth
Unpaid carers often make huge sacrifices to look after loved ones, frequently at the expense of their own wellbeing. At Carers' Hub, we work to limit these financial, emotional, and educational challenges. We achieve this through four core workstreams:
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Raising awareness of the vital role carers play.
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Influencing local policy through community engagement.
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Improving carer wellbeing directly.
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Connecting carers to each other, support networks, and training.
Ready to apply? Please download our Job Pack for the full person specification and details on how to apply. We look forward to hearing from you!
Closing date: 9am Wednesday 7th October
Interviews will take place on Wednesday 14th October at 336 Brixton Road
The client requests no contact from agencies or media sales.
Could you be the person who helps make brilliant fundraising happen behind the scenes?
Natasha’s Foundation, the food allergy charity, is looking for an experienced, highly organised and personable Fundraising & Supporter Care Coordinator to join our small and ambitious fundraising team.
We’re a passionate, energetic and friendly team, united by a determination to make a real difference. We work hard, move quickly and have big ambitions for a small charity – but we also really value the way we work together. Everyone brings something different, ideas are welcomed, people support one another and there’s a genuine sense of excitement about what we can achieve.
This is a varied role for someone who loves working with people, takes real pride in getting the detail right and is equally comfortable supporting a donor, working with data or helping a busy fundraising team stay one step ahead.
You’ll be at the heart of our fundraising operation: providing warm and thoughtful supporter care, supporting individual giving, helping us make the best use of our Beacon CRM, producing accurate fundraising and income information, and supporting proposals, reports, communications and fundraising resources.
We’re looking for someone who is warm, organised, numerate and confident with data, with excellent attention to detail and practical experience of using Beacon CRM. Just as importantly, we’re looking for someone who will enjoy being part of our team – someone positive, proactive and willing to get stuck in.
You’ll be joining Natasha’s Foundation at an exciting point in our journey. We are working to improve the lives of people with food allergy through education, campaigning and pioneering medical research, with one hugely ambitious goal: a future without food allergy.
If you enjoy making things work brilliantly, care about giving supporters a great experience and want to bring your skills and energy to a charity where your contribution will genuinely be noticed and valued, we’d love to hear from you.
20 hours per week | Home-based | £32,000–£34,000 FTE
Please apply through Charity Jobs only by sending your CV and a cover letter specific to this role.
Deadline for receipt of applications is midnight on 20 September.
Telephone screening interviews will take place on 25 September.
Face to face interviews will take place on 7 October in London.
Natasha’s Foundation is the food allergy charity, driving pioneering research, education and change to create a future without food allergy.
The client requests no contact from agencies or media sales.
£37,500 per year, 35 hours a week Mon-Fri, permanent, based in SE22 Southwark London.
Minimum 3 days a week office/community based.
As Service Coordinator, you will play a key role in ensuring older people access high-quality, person-centred support. You will coordinate and deliver services, build relationships with partners, referrers and volunteers, and help shape new projects that improve wellbeing and reduce isolation across the community.
Responsibilities include:
· Coordinating our Information and Support service.
· Line managing the Information and Support Facilitators.
· Being the operational point of contact for the Ageing Well Southwark contract.
· Managing and developing projects.
· Coordinating befriending, groups and social events.
We value personal and professional experience, and this role could suit somebody with a background or interest in community development, social prescribing, health and social services, advice services or any number of related areas.
Essential requirements include:
· Substantial experience (typically gained over three years or more) of working directly with people who require support.
· Knowledge of the challenges older people experience and the social care environment.
· Ability to support and line manage specialists delivering an information service.
Before applying, please read the full job description and person specification attached.
To apply, click on the Redirect to recruiter button at the top to submit a CV and a cover letter explaining why you are interested in the role and how you meet the person specification. Please note that applications that do not contain both the CV and the cover letter cannot be considered. All applications will be assessed by humans; if you use AI, please make sure that your application reflects your own unique experience and skills.
If you would like to discuss needs or adjustments to the recruitment process, we would be happy to support you.
Deadline for applications: Monday 28th September 2026, 5pm
In-person interviews: Thursday 8th October 2026
The client requests no contact from agencies or media sales.
About the role:
Sport and physical activity can be a powerful way to improve wellbeing, build confidence and help people feel more connected to themselves and their communities. As a Sports Coordinator, you’ll play a key role in making those opportunities happen for people experiencing homelessness and multiple disadvantage across Single Homeless Project (SHP).
This is a hands on and outward facing role where you’ll bring energy, creativity and momentum to our sports programme. You’ll deliver engaging sport and exercise sessions, help expand activity across our services and work with the Sport Lead to coordinate freelancers, volunteers and peers who bring additional skills and opportunities into the programme. You’ll build strong relationships with clients and teams, spot where new activities could make a difference and help turn ideas into opportunities people genuinely want to take part in.
You’ll also help take the programme beyond SHP, building relationships with sports providers, community organisations and charities across London to open up new opportunities for clients. You’ll champion the role physical activity can play within homelessness services, encourage more people to get involved and help services build the confidence, networks and resources to make sport and exercise a lasting part of the support they offer.
At SHP, you’ll be supported to keep developing too. You’ll have access to learning and development opportunities, the chance to strengthen your skills across programme development, partnership working and inclusive practice, and opportunities to build experience that can support your longer-term career progression across SHP and the wider homelessness and support sector.
About you:
- You have experience delivering engaging sport, exercise or physical activity sessions, alongside relevant sports or coaching qualifications.
- You know how to motivate and encourage people who may face barriers to taking part in physical activity, creating sessions that feel inclusive, positive and achievable.
- You’re confident building relationships and can bring clients, colleagues, volunteers, freelancers and external partners with you.
- You’re proactive and resourceful, with the confidence to spot new opportunities, build partnerships and help grow the reach and impact of a sports programme.
- You’re organised, adaptable and passionate about using sport and physical activity as a tool to improve health, wellbeing and connection.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Monday 14th September at midnight
Interview Date: Wednesday 23rd September at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy. We are now seeking an Administrator to join our Programmes teams at this pivotal time. This opportunity is available on permanent basis.
This is an exciting opportunity for someone with HR administration, recruitment, coordination or People & Culture experience who wants to make a meaningful difference within a values-led organisation supporting survivors of sexual violence.
About the role
Working closely with the People & Culture Manager, you will provide first-line People & Culture support across the organisation, coordinate recruitment and onboarding activities, manage our HR and Recruitment inboxes, support payroll administration, maintain employee records, and help ensure our people processes are efficient, compliant and trauma-informed.
Key responsibilities include:
You will:
- Act as the first point of contact for HR and recruitment enquiries
- Coordinate recruitment campaigns, interviews and onboarding activities
- Support safer recruitment and safeguarding processes
- Manage employee records and People & Culture systems
- Assist with payroll administration and reporting
- Provide first-line policy and procedural guidance
- Help managers navigate People & Culture processes
- Contribute to continuous improvement and service development initiatives
About You
We're looking for someone who has:
- Experience working within a HR, People & Culture or operations environment
- Experience coordinating recruitment and onboarding activities
- Strong administrative and organisational skills
- Experience managing shared inboxes and responding to enquiries
- Excellent written and verbal communication skills
- The ability to handle confidential and sensitive information appropriately
- Strong attention to detail
- A commitment to equality, diversity and inclusion
- A positive, professional and solution-focused approach
CIPD Level 3 qualification (or working towards it) is desirable, as is experience within the charity, voluntary, healthcare, education or social care sectors.
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the People & Culture Manager, Director of People & Culture and one other panel member.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
Post holder will be required to undertake Basic DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
GDPR Statement
Rape Crisis South London will process personal information provided during the recruitment process in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Information submitted as part of your application will be used solely for recruitment, selection, safeguarding, and employment-related checks. For unsuccessful candidates, application data will be retained for up to six months before being securely deleted. By submitting an application, you acknowledge that your personal data will be processed for recruitment purposes. For further information, please contact.
How to apply
Please submit:
- Your CV and a cover letter outlining your suitability for the role to in PDF format
- Interview date(s): This opportunity will remain open until filled. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
PDF format
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you make a difference for Carers in Wandsworth?
We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team and organisation.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, hybrid working on completion of induction period with a minimum 60% office based.
Annual leave starts at 31 days increasing to 36 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caringroles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate,often helping Carers through difficulttimes.
Dementia Carers Support and Development Coordinator
Salary: £33,803.52. per annum (inc. Inner London Weighting)
Full time (35 hours per week)
The role:
This role involves one to one support for unpaid Carers of people with dementia, providing information, guidance, and advocacy, developing, and delivering dementia training for Carers and facilitating peer support groups. This role also includes coordinating and delivering a monthly Dementia Cafe for people with dementia and their Carers, including supervision of the Cafe volunteers and sessional workers, as well as supervising a Carers Support and Development Worker.
Skills and experience:
The successful applicant will have outstanding organisational and communication skills, be confident delivering training and outreach. They will be able to manage conflicting demands with tight deadlines, be a key team player and committed to working with Carers and volunteers.
They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers.
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
To apply:
Please submit a cv and a comprehensive cover letter detailing how your experience, skills, and qualifications align with the requirements of the role as set out in the person specification
Closing date for applications: Please note we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer reading strategy coordination at HMP Oakwood. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award
Interviews are planned for 8th October 2026
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About WSUP
Woolwich Service Users Project is a charity based in central Woolwich, supporting people experiencing homelessness, poverty, poor mental health, addiction, social isolation and multiple disadvantage. WSUP provides a welcoming, non-judgemental, open-access community space where guests can access practical support, health and wellbeing services, specialist advice, and trusted relationships.
Our work is rooted in lived experience, dignity and relational support. We meet people where they are, offering both immediate relief and pathways into longer-term stability, recovery and community connection. WSUP works closely with local and national partners across health, housing, recovery, advice and community wellbeing to reduce health inequalities and improve outcomes for people who often face barriers to mainstream services.
Purpose of the Role
The Health Coordinator will lead and develop WSUP’s health coordination offer, ensuring that guests can access timely, appropriate and compassionate support around physical health, mental health, addiction, sexual health, primary care, housing-related health needs and wider wellbeing.
The postholder will provide structured triage, one-to-one support, casework, referrals and follow-up for guests experiencing complex needs. A key part of the role will be helping people who are not currently engaged with statutory or mainstream services to reconnect with healthcare, housing, welfare and specialist support.
The Health Coordinator will also play a key role in developing and overseeing WSUP’s women’s service provision, including Women’s Wednesday. This will include coordinating health and wellbeing support, strengthening referral pathways for women, supporting peer-led activity, promoting safety and inclusion, and ensuring the service responds to the needs of women experiencing homelessness, domestic abuse, poor mental health, addiction, temporary accommodation, poverty, social isolation or resettlement barriers.
The postholder will also support female residents linked to women’s accommodation and community-based support pathways in Greenwich, helping them access WSUP’s trusted community hub, women-only provision, health coordination, practical support, peer connection and specialist referrals at a pace that feels safe and appropriate.
Key Responsibilities
1. Health Coordination and Casework
· Provide a welcoming, trauma-informed and non-judgemental first point of contact for guests seeking health and wellbeing support.
· Carry out structured triage conversations to identify health, housing, safety, safeguarding, mental health, addiction, income, resettlement and practical support needs.
· Support guests to register with GPs, attend appointments, understand health information and navigate primary care services.
· Coordinate access to health interventions delivered through WSUP and partner agencies, including Hepatitis C testing, TB screening, dental support, eye care, sexual health services, mental health outreach and addiction recovery pathways.
· Support guests to access sexual health testing and referrals, mental health referrals, substance misuse support, welfare advice navigation and warm referrals into appropriate specialist services.
· Make appropriate referrals to statutory, voluntary and specialist services, including housing, mental health, substance misuse, domestic abuse, welfare advice, safeguarding and emergency support.
· Maintain regular follow-up with guests who may miss appointments, disengage or require repeated encouragement to access support.
· Maintain accurate, confidential and GDPR-compliant records using WSUP’s case management systems.
2. Development of Women’s Service Provision
· Lead the development and day-to-day oversight of WSUP’s women’s service provision, including Women’s Wednesday.
· Ensure Women’s Wednesday provides a safe, welcoming, women-only, low-barrier community support space offering peer support, health coordination, wellbeing activities, welfare advice and community connection.
· Work with women using WSUP services to co-produce activities and shape the ongoing development of the women’s programme.
· Identify and respond to the specific needs of women experiencing homelessness, domestic abuse, unsafe housing, temporary accommodation, poor mental health, substance misuse, poverty, trauma, isolation or resettlement barriers.
· Develop clear pathways into specialist support for women, including domestic abuse services, sexual health services, mental health support, substance misuse services, housing advice, welfare advice, safeguarding provision and emergency support.
· Provide a trusted community hub for women who may not yet feel ready to engage with formal casework or statutory services.
· Help women reduce isolation, build confidence, sustain community connections and gradually move towards more formal support where appropriate.
· Monitor attendance, outcomes, feedback and emerging needs within the women’s service and report learning to WSUP’s leadership team.
· Promote a psychologically safer environment for women who may have experienced trauma, stigma, exploitation, violence, exclusion or previous negative experiences of services.
3. Partnership Working
· Build and maintain effective working relationships with local health, housing, recovery, advice, mental health, domestic abuse, women’s services and community partners.
· Act as a key link between WSUP guests and external services, helping partners deliver support in a trusted community setting.
· Support partner clinics, drop-ins and outreach sessions hosted at WSUP.
· Coordinate warm referrals into specialist services and follow up with guests and partners where appropriate.
· Attend relevant meetings, case discussions and multi-agency forums where appropriate.
· Represent WSUP professionally and promote the organisation’s relational, dignity-led and trauma-informed approach.
· Identify gaps in provision and work with WSUP leadership to develop new partnerships that respond to guest needs, including the needs of women accessing WSUP’s women-only provision.
4. Peer Support and Co-production
· Work alongside volunteers with lived experience to provide safe, relational and purposeful support.
· Help ensure peer volunteers understand safeguarding, boundaries, confidentiality, lone-working and referral procedures.
· Contribute to volunteer briefings, debriefs and reflective practice where relevant.
· Support quarterly co-production sessions with women using WSUP’s provision, enabling them to shape activities, share feedback and identify gaps in support.
· Ensure feedback from guests and women using the service informs programme development, partnership working and service improvement.
· Promote lived experience as a valued part of WSUP’s approach while ensuring appropriate support, supervision and boundaries are in place.
5. Monitoring, Evaluation and Reporting
· Record triage, referrals, casework activity, attendance, outcomes and follow-up actions accurately.
· Monitor attendance, health and welfare triage, referrals, partner services accessed, peer-support activity, safeguarding concerns, guest feedback and outcomes.
· Collect feedback from guests, including women using Women’s Wednesday, to inform service development.
· Contribute to internal reporting, case studies, impact evidence and partnership updates.
· Use data and lived experience feedback to identify trends, unmet needs and service improvement opportunities.
· Support WSUP’s Community Pulse approach by ensuring guest voice and co-production are embedded in health and women’s service development.
Person Specification
Essential Experience
· Experience of working with people facing homelessness, rough sleeping, poverty, mental health challenges, addiction, trauma, domestic abuse, migration issues, social exclusion or multiple disadvantage.
· Experience of providing one-to-one support, triage, casework, advocacy, signposting or referral support.
· Experience of working with health, housing, mental health, substance misuse, domestic abuse, welfare or community support services.
· Experience of managing risk, safeguarding concerns and sensitive personal information.
· Experience of working in a person-centred, strengths-based and non-judgemental way.
· Experience of supporting or developing services for women, particularly women affected by trauma, homelessness, domestic abuse, poor mental health or complex needs.
· Experience of working with volunteers, peer supporters or people with lived experience is desirable but not essential.
Essential Knowledge and Skills
· Good understanding of health inequalities and the barriers faced by people experiencing homelessness or multiple disadvantage.
· Ability to build trust with people who may have had poor experiences of statutory or mainstream services.
· Strong communication, listening and interpersonal skills.
· Ability to work calmly and confidently with people in distress or crisis.
· Good understanding of safeguarding adults, confidentiality, professional boundaries and GDPR.
· Ability to coordinate referrals and liaise effectively with external agencies.
· Good organisational skills, including the ability to manage competing priorities and maintain accurate records.
· Commitment to equality, diversity, inclusion and anti-discriminatory practice.
· Understanding of trauma-informed practice and psychologically informed environments, or willingness to undertake training.
· Understanding of the importance of women-only spaces, safety, choice and trust when working with women affected by trauma or multiple disadvantage.
Desirable Experience, Knowledge and Qualifications
· Experience of working in a women-only or gender-responsive service.
· Experience of co-production, peer support or lived experience-led service design.
· Experience of using case management systems
· Knowledge of services and referral pathways in Greenwich and South East London.
· Lived experience relevant to WSUP’s work
A community free from hardship and housing instability.
The client requests no contact from agencies or media sales.
If you love keeping things running smoothly and creating a space where everyone feels at home, this role is for you. As our Office and Services Coordinator, you’ll be the friendly first point of contact for children, young people, families, staff, tenants, and visitors. You’ll bring warmth, professionalism, and great organisation to the front desk and the everyday life of our buildings.
You’ll take charge of room hire bookings, ensuring every customer has a seamless experience. You’ll keep our spaces stocked, safe, and functioning beautifully by managing supplies, equipment, maintenance oversight, and health & safety compliance. You’ll handle queries, calls, and correspondence with confidence and care.
This is a role for someone proactive, organised, and people‑focused — someone who enjoys being at the centre of a busy, community‑driven environment. Your work helps create a welcoming, efficient space where everyone feels supported and valued.
If you’re ready to make a real impact in a vibrant community hub, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Salary: £30,000 to £33,000 per annum
Hours: 35 hours per week. Some out of office hours work will be required
Location: South West London with a high degree of flexibility available.
Contract: Permanent
About Missing People
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.
About the Content Coordinator
The Content Coordinator will play a key role in developing engaging, audience-led content across Missing People’s owned communications channels. Working as part of our award-winning Marketing and Communications Team, you will help bring our services, stories and campaigns to life across our website, social media, email marketing and other digital platforms. You will work with colleagues, volunteers, content creators and people with lived experience of missing to create accessible, impactful content that grows awareness, supports engagement and helps more people find the information and support they need.
The impact you will have
Your work will help missing children, adults and families affected by disappearance to access trusted information, support and services when they need them most. By creating compelling website, social media, video and e-newsletter content, you will increase understanding of the issue of missing, strengthen Missing People’s profile and help grow the communities of supporters who make our work possible. You will also help ensure our online spaces are managed safely, our communications are coordinated and consistent, and our content reflects the voices and needs of those we support.
About you
You will be highly organised, enjoy working with systems and data, and take pride in delivering accurate, high-quality work. You will find full details of what we are looking for in the attached job description, and key requirements are:
Experience:
- Significant experience of planning and creating innovative and inspiring content that shares and amplifies the voices and experiences of service users or customers – from briefing, insight and planning to creation and delivery.
- Experience of writing SEO, AIO GEO and AEO and user experienced informed website content.
- Experience of developing and managing content plans.
- Experience in planning and creating engaging social media content shaped by insight (video for social, images, blog posts, storytelling, live video), following brand style and tone of voice;
- Experience of creating and editing short-form video content for social media platforms.
- Experience of confidently and collaboratively managing a range of stakeholders including internal colleagues and external contacts.
Skills and Knowledge:
- A solid understanding of the social media landscape, emerging channels and trends.
- Exceptional ability to create and tailor content to different audiences and platforms, including a variety of mediums such as written, visual and video;
- Strong copywriting and editing skills
- Ability to take complex information and turn it into accessible communications for the wider public;
- Creative ability for storytelling through words, images and design.
- A good understanding of managing online communities safely.
Right to work in the UK.
What you will get in return
Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles.
Find out more and apply
If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager.
To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application.
Closing date: 23:59 on 13th September 2026 We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible.
Interviews: 23rd or 24th September 2026 (TBC).
Start date: As soon as possible.
REF-230693
Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones.
Join Age UK Croydon and help older people remain independent, connected and well within their community. We are looking for a Personal Independence Coordinator to support individuals over 50 across Croydon to maintain their independence, improve wellbeing and access health, social care and community services. Working alongside NHS, GP and social care teams, you will provide person-centred support to older people, helping them identify wellbeing needs, access local services, reduce social isolation and navigate health and care systems.
This is an exciting opportunity for someone with experience in health, social care, community development, support work, advocacy, social prescribing or care coordination, but we welcome applications from a variety of professional backgrounds.
Full training will be provided; the important qualities we are looking for are:
· Excellent communication and listening skills
· A positive attitude and the ability to problem solve
· A cheerful, friendly, outgoing personality
· Highly organised with the ability to manage multiple priorities
· The ability to work flexibly, alone and as part of a team.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.
Closing date for applications: 9am, 14th September 2026
Interview Dates: 18th September 2026
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
St James’s Piccadilly is a Church of England parish in the heart of London. In addition to the regular services, a large and dynamic congregation, and committed staff team, we run and support a network of people with refugee asylum seeker lived experience, offering practical help and pastoral care as well partnering with organisations that support refugees and people going through the asylum system.
The successful candidate will have working knowledge and proven experience of the process of claiming asylum in the UK from first arrival to leave to remain and proven experience in supporting individuals going through this process; at least 2 years’ experience of working with volunteers, and team building networks of support; at least 2 years’ experience of providing pastoral care with people who have experienced significant trauma; understanding and appreciation of promoting and championing equity, diversity, inclusion and belonging. Excellent understanding of Microsoft Office 365, computer literacy and online communication including social media.
Candidates do not have to identify as Christian or belong to a religious faith, but the successful candidate will be in sympathy with, and actively promote St James’s ethos and values.
St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+.
Full role description and including application details can be downloaded from our website.
Closing date for applications: midday Friday 25th September 2026
Interviews: planned for Thursday 8th October 2026
The client requests no contact from agencies or media sales.