People jobs

Centre & Volunteer Supervisor (Driving Licence Required) 

Important Note: Only CVs accompanied with a covering letter will be considered. 

Job Description

Report to: Head of Food Distribution and Volunteering

Responsible for: Leading the food distribution service and quality assurance at Hackney Foodbank’s allocated Food Distribution Centres located across the borough of Hackney. This includes ensuring all our visitors have a positive experience when collecting their food parcels and are signposted to other provisions appropriately; being responsible for directing the volunteers; Overseeing Health and Safety, and promoting best practice at each centre. This role will also involve administrative tasks, organising and carrying out home deliveries for visitors, inputting data on visitors’ journeys accurately into a database, driving the Hackney Giving Van or a Luton van to the various Distribution Centres.

Part-time: 25 hours per week, some evening work is required

Salary: £32,000 per year (pro-rata for 25 hours per week)

Compulsory: Must have a UK manual driving licence

Specific responsibilities:

· Attend Hackney Foodbank’s Food Distribution Centres to ensure each Centre is run in accordance with HFB’s best practice procedures.

· Treat visitors to the Food Distribution Centres with the utmost respect

· Work with volunteers to ensure a safe and efficient setup, including H&S responsibilities

· Manage all volunteers on site delivering services

· Ensure effective data capture and input onto the system

· Work with internal and external stakeholders to ensure relevant and up-to-date signposting partnerships and referral systems are working efficiently

· Confident in responding to telephone and email inquiries from referral agencies and visitors

· Manage system for home deliveries for visitors who have access issues

Person Specification

Essential:

· Knowledge or experience working or volunteering with adults in crisis, understanding the importance of treating people with dignity and compassion

· Knowledge or experience working or volunteering with support services

· Knowledge or experience of coordinating volunteers

· Ability to work in a team

· Ability to keep a calm head in stressful situations

· Organised and able to manage own workload

· Good administrative skills and attention to detail

· Excellent communication skills, in person, on the telephone and in writing

· Ability to absorb information and relay it to a diverse range of individuals

· Competency in Microsoft Office packages (Excel, Outlook, Word)

· Ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds

· Full UK manual driving licence and good driving experience

· Ability to be flexible in terms of working times and duties

Desirable:

· Safeguarding experience

· H&S Certified

· 1stAid Trained

· Fire Marshall Trained

· Experience of driving a Luton van

· Experience of driving an electric vehicle

Please note: We will be continuously interviewing, so please apply quickly as this opportunity may close early if a suitable hire is found.

General requirements

• To understand fully, and have a commitment to, carrying out the aims and objectives of Mudlarks.
• To work within the Mudlarks’ policies and procedures to provide a high quality of service and in particular to always have a high regard for the organisation’s Equal Opportunities Policy.
• To act in accordance with the General Data Projection Regulation (2018).
• To act in accordance with the Health and Safety at Work Act (1974) and the organisation’s Health and safety policy statement.

Specific duties and tasks

• To support and train the service users involved in Mudlarks activities, including people with learning disabilities, students on work experience, people with mental health concerns and other volunteers. This requires supporting people who may exhibit some challenging behaviour, in all weather conditions year-round.
• To support service users to learn new skills required for on-site projects.
• To organise site activities and prepare and prioritise tasks.
• To be responsible for the tidiness of the site.
• To assist the site manager and the rest of the team in the everyday running and development of Mudlarks.
• To provide personal care support to service users when required, such as toileting and hygiene.

Additional requirements

• To take part and assist with the planning of projects on site and in the community.
• Provide information for reports and review meetings.
• To keep up-to-date with changes in policies/laws/regulations/practices and implement them in the Mudlarks ethos in all aspects of Mudlarks.
• To safeguard the long-term future of the charity.
• You may be required to carry out other duties, as within your capabilities and level of responsibility, in order to meet the needs of the organisation. This includes a range of annual events throughout the year in which you will receive TOIL that will be used during the winter months when our site closes early.

Person specification

Education and training

Essential

• A good level of communication skills.
• Experience of working with people with learning difficulties and/or working in the care sector.

Desirable

• Training and/or qualifications in care.
• An interest in and/or experience of one or more of the activities undertaken at Mudlarks

Skills and abilities

Essential

• Ability to think logically and creatively to provide practical solutions to a changing range of problems and issues.
• Ability to respond effectively to challenging behaviour.
• Ability to work positively both as a member of a team and independently, with general direction and within a clear framework of accountability.
• Self-motivated and able to use own initiative.
• Willingness to be flexible.
• Prepared and able to work outdoors in all weather.

Desirable

• Good written communication skills.
• Good IT skills.

DBS Clearance

Please note that as this post will involve working with children and vulnerable adults, your appointment is subject to you receiving satisfactory DBS clearance.

20 hours per week / £28,330 per annum pro rata / permanent / working pattern can be discussed at interview

As a Maintenance Operative, your primary work based will Hastings with regular travel and work required across East Sussex to any of our YMCA DLG sites, with demand varying throughout the year. A full UK driving licence is therefore essential, and a vehicle will be provided.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Do you take pride in creating safe, welcoming homes that make a real difference in young people’s lives?

Our Maintenance team works across multiple properties to ensure our residents have safe, good‑quality homes. We work closely with service staff to identify and complete repairs, carry out ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and prepare empty homes for new residents.

We have sites across East Sussex, centered around our Foyers in Eastbourne and Hastings. These services provide 24-hour supported housing for young people aged 16–25, offering low to medium levels of housing-related support. There are homes throughout East Sussex for young people we continue to support into independence via our Transitional Housing teams, these are typically larger shared houses of 4-8 residents sharing some communal facilities such as bathrooms and kitchens. In total there are approximately 180 residents in East Sussex that the maintenance team oversee.

In delivering the role, you will take on a hands‑on role combining practical maintenance tasks with caretaking responsibilities. You will help create and maintain safe, welcoming, and psychologically informed accommodation for the people we support.

Key Responsibilities

• Provide a comprehensive maintenance, caretaking, and cleaning service to ensure safe, welcoming, and psychologically informed accommodation.
• Carry out day‑to‑day maintenance across our East Sussex sites, with occasional support to other housing schemes.
• Complete maintenance, cleaning, repair, and redecoration works within agreed timescales, delegating tasks where appropriate.
• Perform or delegate general caretaking and cleaning duties, including cleaning communal areas, litter‑picking, and waste removal.

If you’re excited about this role but your experience doesn’t match every single requirement, we still encourage you to apply. We know that skills and potential come in many forms, and your background may offer valuable transferable strengths.

We’re looking for a someone with a positive, flexible attitude and a genuine desire to contribute to young people’s wellbeing.

Experience and Knowledge

We are searching for someone with:

• Strong maintenance experience across a range of trade or repair tasks, including delivering high‑quality maintenance and decorating work
• Experience working in supported housing, residential, or community‑based settings
• Commitment to maintaining high standards of safety, quality, and resident wellbeing
• Good understanding of health & safety requirements and compliance processes
• A proactive, organised approach to workload and prioritisation

Qualifications and Training (Desirable)

It would be beneficial, though not essential, if you have:

• City & Guilds or equivalent qualification in one or more maintenance skill areas
• Manual handling training
• Training in handling bodily fluids
• Boundaries training
• First Aid training

CLOSING DATE: Sunday 6 September 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged.

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
 
Hours: Waking nights – 40 hours per week 
 
 Are you ready to make a difference in the quiet hours of the night?
 
 We’re looking for a Waking Nights Support Worker to join us, supporting young people aged 16-25 who have high support needs.
 
In this role, you’ll be safeguarding wellbeing, encouraging positive relationships, and supporting each resident’s journey towards independence, all while ensuring the safety, calm, and security of our service overnight.
 
 A Typical Night in the Role 
 
 Your shift will start with a handover from the day team before you prepare for the night ahead. You’ll carry out building checks to make sure the environment is safe, address tenancy issues like smoking or noise, and be available to respond to any emergencies. You may host activities like a film night to build community spirit, but you’ll also be prepared to de-escalate challenging situations, offer emotional support, and ensure all residents feel safe.
 
 What We’re Looking For
 
 We want to hear from candidates who can demonstrate, through their application, how they meet the following criteria:
 
Background: Experience working with vulnerable young people (16-25 years) in social housing, education, or the charity sector, with a focus on development and personal growth.
 
Complex Needs: Professional experience of supporting people with complex needs, including homelessness, mental health, high-risk or high-harm behaviours, or high vulnerability.
 
Managing Challenging Behaviour & Maintaining Professional Boundaries: Experience of working with young people who display challenging behaviour or conflict, while remaining approachable, engaging effectively, providing constructive support, and maintaining appropriate professional boundaries.
 
Safeguarding and Trauma-Informed Principles: Thorough and up-to-date knowledge of safeguarding and trauma-informed care.
 
IT Skills, Complex Casework & Time Management: Good IT skills, demonstrable experience of managing a complex caseload, strong report writing skills, and effective time management. 

Why join us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What You’ll Get

  •    25 days’ annual leave 
  •    Flexible benefits including healthcare, dental, and discounts.
  •    4x Life Assurance and up to 10% pension contribution.
  •    Professional development, including funded apprenticeships.
  •    Two paid volunteering days each year.
  • Family-friendly policies and a supportive team culture.

 Please read before applying

  We’re reviewing applications as they come in, so you might hear from us before the closing date, keep an eye on your inbox and your phone! 
 
Interview Process:
 The selection process for this role will include an in-person assessment centre, comprising both group exercises and individual assessments/interviews. 
This will take place on Thursday 3rd September in Berkhamsted, from 9:30am to 1:00pm. Candidates should be available for the full duration of the assessment centre.

Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.

Research Manager

Location: Flexible, London Head Office (minimum 2 days per week in the office) or Home Based
Contract: Permanent
Hours: Full-time, 35 hours per week
Salary: £44,598 (London, Hybrid) or £40,320 (home-based)
Closing Date: 9.00am, Monday 17 August 2026
Interview Dates: Thursday 3 September and Friday 4 September 2026 (expected)

Join Homeless Link

Homeless Link is the national membership charity for frontline homeless agencies in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.  

As part of the Social Change directorate the Policy and Research team lead Homeless Link’s evidence, policy influencing and thought leadership activities. The research team generates robust evidence and practical insight to improve outcomes for people experiencing homelessness. We exist to contribute to the national evidence base needed to shape policy, challenge narratives, and advocate for system-level change. We deliver applied mixed-methods social research that helps organisations, commissioners, and communities understand needs, experiences, and what works to strengthen responses to homelessness.

About the Role

We’re looking to recruit a Research Manager to support the delivery of our strategic research portfolio. This role will involve managing and delivering research design, data collection, analysis and reporting, while working collaboratively with colleagues across Homeless Link, member organisations, academics, government officials, partners and people with lived experience.

The successful candidate will be an excellent project manager with strong quantitative research skills. They will have communication and relationship building skills, understanding of interpreting research findings in wider policy contexts, and of making strategic recommendations for national and local policy and decision makers.  For full details of the role please download our Recruitment Pack.

About You

We're looking for an experienced researcher with strong project management skills and expertise in both quantitative and qualitative research methods. You'll be comfortable working with data, producing high-quality analysis and communicating findings to a wide range of audiences.

You will bring:

• Experience managing research or evaluation projects from inception to completion.
• Strong quantitative and analytical skills.
• Experience analysing and interpreting data from multiple sources.
• Excellent written and verbal communication skills.
• The ability to manage competing priorities and work collaboratively with stakeholders.
• Experience using research and data analysis software such as SPSS, R, NVivo or Power BI.

Location and Working Arrangements

This role can be based at our London Head Office or b can be home-based, with flexibility to work remotely. The successful candidate must be willing to travel across the UK when required, including occasional overnight stays.

Employee Benefits

Homeless Link is proud to offers a wide range of generous benefits including:

• 30 days annual leave plus bank holidays (pro rata for part-time employees)
• Enhanced Maternity, Parental, Adoption and Sick Pay schemes
• Enhanced employer pension contributions and Salary Exchange Scheme
• Employee Assistance Programme (EAP)
• Cycle to Work scheme
• Season Ticket Loan scheme
• Access to the Blue Light Card scheme
• Group Life Assurance scheme (4x Scheme Salary benefit)
• Flexible working arrangements
• Commitment to continuous learning and professional development

Equity, Diversity and Inclusion

Homeless Link is committed to building a diverse and inclusive workforce and actively welcomes applications from people with lived experience of homelessness, people from Black and minority ethnic communities, disabled people and other underrepresented groups. We are committed to providing reasonable adjustments throughout the recruitment process and creating an environment where everyone can thrive.

How to Apply

Please submit your CV and a covering letter explaining how you meet the requirements of the role to recruitment email. Applicants that do not submit a covering letter, will not be considered. If you have any questions regarding this vacancy, please contact the recruitment team on the above email address.

Please note: All successful applicants will be required to provide proof of your eligibility to work in the UK and complete or provide a basic DBS certificate.  

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.

Scope of the Role

The Administration Coordinator provides crucial support to the Mental Health Crisis Breathing Space (MHCBS) team by managing administrative processes efficiently. The role focuses on handling key back-office tasks that enable the team to deliver timely and accurate support to clients and stakeholders.

Key Responsibilities

• Coordinate team inboxes and triage emails to appropriate team members or stakeholders, ensuring timely and accurate responses within SLAs – handling routine enquiries as standard and more complex enquiries as directed.
• Coordinate team tasks in AdvicePro, resolving issues, issuing or preparing correspondence, and highlighting urgent or non-standard cases for direction and resolution.
• Ensure CRM is maintained with accurate client and case information, running reports for management to review cases, prepare MI returns and support invoicing routines.
• Resolve or triage enquiries via the Insolvency Service portal, ensuring compliance with guidelines.
• Process incoming MHCBS applications and handle scheme closures using standard operating procedures, escalating non-standard issues or cases for direction and resolving issues.
• Support accurate reporting by ensuring high data integrity and flagging inconsistencies.
• Coordinate administrative needs for team meetings, external engagements, and cross-agency communication.

Person Specification

• Strong administrative and organisational skills.
• Attention to detail and ability to follow procedures.
• Experience working in a team environment.
• Good written and verbal communication skills.
• Comfortable using Microsoft Office and CRM systems.
• Able to work independently and manage time effectively.
• Alignment with Toynbee Hall’s mission and strategy
• Alignment and willingness to work in line to our values:
• Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
• Courageous – principled, ambitious and acting with integrity.
• Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
• An understanding of safeguarding and willingness to develop understanding further

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Healthcare Cash Plan
• Perk Box

Please note the right to work in the UK is a requirement of this role.

Please refer to the attached job description for more details.

Use of AI in your application

We recognise that AI is becoming part of everyday working life, and we're happy for candidates to use AI to improve the presentation of their application (for example, to improve clarity), but we want to hear your own ideas, experience and motivation.

Throughout our recruitment process, we're assessing your judgement, values and skills

During interviews and assessment activities, unless we tell you otherwise, you should not use AI to generate or assist with your responses.

Use your skills to make a real difference for local families facing hardship. As a Adviser with Citizens Advice Peterborough on the Peterborough Foodbank project, you’ll meet clients via prebooked face to face or telephone appointments, listening to what’s going on, exploring their options, and helping them take their next steps forward.

This is a hands‑on role delivered in partnership with Peterborough Foodbank, where your ability to talk to people, build trust, and communicate clearly matters more than previous advice experience.

We’ll train you to use our resources so you can provide advice and guidence on the issues that often sit behind food poverty including income, benefits, debt, housing and employment. You’ll help clients understand their rights, explore practical options, and feel more confident about the future.

If you’re compassionate, curious, and motivated to help people move out of crisis, this role gives you the chance to make a genuine impact every single day.

37.5 hours per week / permanent / working onsite Monday – Friday 9am-5pm.

As a Painter and Decorator, you will be based in Brighton and Hove, East Sussex, and will be required to travel and work across any of our YMCA DLG sites, with demand varying throughout the year. A full UK driving licence is therefore essential, and a vehicle will be provided.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

The focus in our housing services is to help develop the young people’s skills and confidence so that they can move on from supported accommodation and live independently.

Do you take pride in creating safe, welcoming homes that make a real difference in young people’s lives?

Our Maintenance team works across multiple properties to give our residents a good quality, safe home, working closely with project staff to identify repairs required, make repairs, undertake ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and to make empty homes ready for re-occupation.

We operate across Brighton, Guildford, East Sussex, and West Sussex, centred around our Foyers in Hove, Eastbourne, Hastings, Guildford, Horsham, Worthing, and Crawley which provide 24‑hour supported housing for young people aged 16–25. We also manage several larger shared houses (typically 4–8 residents) through our Transitional Housing teams, supporting young people on their journey to independence. This role will primarily deal with the sites within Brighton and Hove but the post holder must be prepared to travel to any of our sites from Guildford, Worthing, to Hastings. 

A key part of the role involves redecorating empty homes to prepare them for new residents. This work must be completed promptly, to an agreed and consistent standard, and with clear communication to site and maintenance teams to ensure properties can be relet within void target times.

You will also carry out planned redecoration within communal areas of our accommodation, as well as offices and workspaces used by our staff and volunteers.

If you’re excited about this role but your experience doesn’t match every single requirement, we still encourage you to apply. We know that skills and potential come in many forms, and your background may offer valuable transferable strengths.

Experience and Knowledge

We are looking for someone who brings:

• NVQ 2 or equivalent in painting and decorating, or equivalent work experience
• Practical experience in maintenance, cleaning, or decorating within supported housing, residential, or community‑based settings.
• A proven track record of delivering high‑quality work, with at least two years’ experience undertaking duties similar to those required in this role.
• A strong commitment to safety, quality, and resident wellbeing, ensuring all work is completed to a consistent and professional standard.
• Good knowledge of health and safety requirements relevant to painting, decorating, and maintenance work, including safe working practices and compliance procedures.
• An understanding of professional boundaries, alongside awareness of the challenges faced by vulnerable young people and how these may influence behaviour.
• A proactive and organised approach to managing workload, with the ability to prioritise effectively.
• Strong team‑working skills, with the confidence to both support and appropriately challenge colleagues where needed.

CLOSING DATE: Sunday 6 September 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged.

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

Job Summary

This varied role supports ReMind UK’s multi-functional Engagement Team, providing administrative and co-ordination support across Fundraising, Communications and Volunteering as well as our expanding post diagnosis support programme.  The role will support stewardship of supporters and beneficiaries through managing enquiries, liaising with people affected by dementia, inputting and monitoring data capture for the team and supporting the Post Diagnosis Programme through co-ordinating our regular events and courses out in the community. The post holder will work with Head of Engagement and the Post Diagnosis Support Programme Manager providing high level administration and customer service, ensuring the team deliver efficient communications and an excellent supporter and beneficiary experience.

ReMind UK overview

ReMind UK is an independent charity and internationally renowned centre for research, diagnosis and treatment of neurodegenerative diseases. Our research aims to improve life for people with dementia and their families and carers, and to find drug and non-drug treatments for people with conditions such as Alzheimer's disease and other diseases predominantly affecting older people. Our contracted NHS Memory Clinic service, private memory assessments and allied activities provide support to people affected. We are currently in an ambitious phase of development looking to increase our clinical and academic research programme. We work closely with the Universities of Bath, Bristol and other research Institutions, both nationally and internationally and with the Royal United Hospital, Bath.

KEY RESPONSIBILITIES 

1. Support the Engagement Team through undertaking regular and ad hoc administrative tasks for colleagues as requested and as agreed by Head of Engagement and Post Diagnosis Support Programme Manager.

2. Support the setup of post diagnosis support interventions as required through confirming room bookings, supporting development of weekly session scheduling, including liaising with external and internal Facilitators, monitoring and purchasing refreshments, creative materials and session sundries.

3. Ensure that registers taken to events and course sessions are confirmed and communicated to the team on time and include the information required to safeguard attendees and maintain accurate reporting.

4. Ensure the effective collection, management and reporting of supporter and beneficiary data, including enquiries and expressions of interest in events and courses. Maintain accurate, secure and well-structured records to support reporting, analysis and engagement activities.

5. Liaise with Post Diagnosis Support Facilitators to collate beneficiary feedback and project evaluation data, ensuring accurate and up-to-date information is maintained for regular monitoring and reporting.

6. Maintain supporter and payment data on CRM, sending thank you and retention communications as required.

7. Work with Communications colleagues to ensure that data preferences are accurately captured across digital platforms and maintained on CRM.

8. Support the team through co-ordinating the processing of any actionable feedback or complaints received from supporters or beneficiaries in accordance with ReMind UK’s complaints procedure.

9. Speak to beneficiaries expressing an interest or being referred to the Post Diagnosis Support programme, ensuring they are signposted or appropriately allocated a suitable event or course and that any modifications necessary are communicated to the team to ensure participant safety.

10. Gather stories, testimonials and images from Facilitators and beneficiaries maintaining accurate records of permissions for use.

This job description is intended to provide a broad outline of the main responsibilities only. 

Interviews: W/C 7th September 2026

We're looking for a kind, compassionate and resilient specialist Support workers to join our Mental Health Social Care Service in Ealing.

£31,593.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London.

The working pattern for this role Includes: a mixture of early shifts (7:30am-3:30pm or 8am-4pm) and late shifts (2pm-10pm), including weekends, usually around two full weekends per month.

What you'll do:
* Build supportive, trusting relationships with young people and provide psychologically and emotionally informed support, maintaining a calm, consistent and professional presence at all times.
* Take the lead on keywork for young people with more complex mental health needs, using creative and reflective approaches to help them achieve their support and recovery goals.
* Proactively contribute to risk assessment and safety planning, supporting positive risk-taking while ensuring appropriate escalation through safeguarding and clinical pathways when concerns arise.
* Work collaboratively with young people to co-produce their support and risk plans, ensuring their voice, choice and agency are central to all decision-making.
* Provide practical and enabling support around daily living activities - including budgeting, cooking, self-care, routines, attending appointments, and developing community links.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Strong advocate for young people - able to confidently represent their views and best interests in multi-agency and community settings.
* Deeply values co-production - works in genuine partnership with young people to ensure support is personalised and meaningful.
* Strong understanding of how trauma, adversity and systemic inequalities can shape a young person's experiences, behaviour and mental health.

What you'll bring:
Essential:
* Significant experience supporting young people or adults with complex mental health needs, ideally in hospital discharge, step-down or supported accommodation settings.
* Strong understanding of risk assessment, safety planning and safeguarding, with confidence to escalate concerns appropriately.

Desirable:
* Level 3 (or above) qualification in Health & Social Care, Psychology, Mental Health, or related field, or equivalent professional training.
* Experience contributing to multi-disciplinary meetings such as ward rounds, discharge planning or CPA reviews.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website

Working with one of our trusted partner day centres on an initial 12 month contract,  The post holder will be responsible for the following:

· Providing a specialist advice and advocacy service to the homeless guests of our services, which include partner day centres and night shelters over the winter season

· Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals

· Attending appointments with guests occasionally when needed

· Referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary

· Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services

· Attending meetings with the casework team, external service providers and partner organisations when required

· Collating statistics and outcome measurements of the casework service for both internal and external use

· Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g. GDPR)

· Managing a small casework budget

· Undertaking any other duties to aid the good running of the project, as required by the charity

Person Specification

Essential

· At least one year experience of working one-on-one with -- and assessing the needs of -- homeless people or similar disadvantaged client groups

· Empathetic attitude to homeless and vulnerably-housed people

· Up-to-date knowledge of the welfare issues and legislation affecting homeless people

· Knowledge of relevant support services available to homeless people, particularly in West London

· Confident approach to, and experience of, dealing with challenging behaviour

· Ability to maintain good relationships with colleagues and external service providers

· Highly organised with strong time-management skills

· Ability to keep clear and up-to-date case records

· Ability to work independently and take the initiative to make important decisions

· Flexible and supportive team member with excellent communication skills

· Ability to adhere to and implement Health & Safety, HR and operational policies

· Understanding of and commitment to Equal Opportunities

· For night shelter caseworkers, willingness to work a minimum of one evening per week

Desirable

· Ability to speak Polish, Romanian or other Eastern European languages

· Experience of working alongside volunteers  

Remote (Surrey and surrounding areas) | 18 – 24 hours

£27,500 pro rata | Flexible working | Real impact

Are you kind, caring and professional – the sort of person who listens deeply, holds space for others, and wants to make a real difference?

At Jigsaw South East, we support children and young people who are facing or coping with the death of a loved one. We’re looking for a compassionate and confident Grief Support Worker to join our small, dedicated team.

In this role, you’ll:

• Support families one-to-one and in groups, both pre- and post-bereavement
• Hold meaningful (and sometimes tough) conversations with warmth and sensitivity
• Help children feel less alone in their grief, and families feel more connected
• Contribute to our PIECES group programme, helpline, and referral process

This isn’t just a job, it’s a chance to walk alongside people at one of the hardest points in their lives and offer light, steadiness and support.

We’re looking for someone who brings:

• A warm, person-centred approach
• Experience working with children and families
• Emotional resilience and a strong sense of purpose
• The ability to travel across Surrey and attend some evening/weekend sessions

We offer:

• Flexible working
• TOIL and supervision
• Ongoing training and personal growth
• A supportive, values-led team who genuinely care

If you believe in the power of kindness and want to help children feel seen, safe and supported, we’d love to hear from you.

View our recruitment pack for more information including a full job description and person specification:

As a Senior Campaigns Adviser, you will play a vital role in developing and delivering national campaigns that make a real difference for people affected by motor neurone disease (MND). Working in a fast-paced environment, you will identify opportunities to influence policy, legislation and public debate, while ensuring our MND community is meaningfully involved in developing campaigns, and creating engaging content that motivates supporters to take action bringing your experience from the third sector.

At the Motor Neurone Disease Association, our work is driven by the urgent need to improve the lives of people affected by MND. As a Senior Campaigns Adviser, you will join a collaborative team committed to creating positive change through evidence-led campaigning.

Key Responsibilities

• Develop and deliver evidence-based national campaigns with clear objectives and measurable outcomes
• Identify and act on campaigning opportunities in collaboration with Campaigns, Policy and Public Affairs colleagues, responding quickly to changing political priorities and public debate
• Ensure people with and affected by MND are meaningfully involved in campaign development and delivery
• Create accessible and engaging content across email, website and social media channels
• Develop communications plans to keep supporters informed and inspired
• Build and manage e-actions, webpages and supporter communications using relevant digital platforms
• Monitor, evaluate and report on campaign performance against agreed objectives and key measures
• Establish and continuously improve working processes to enhance efficiency, collaboration and campaign outcomes
• Represent the MND Association at events, meetings and sector partnerships where required
• Work closely with teams across the organisation to maximise campaign reach and engagement

About You

Essential Criteria

• Proven experience delivering successful campaigns within a charity, public sector or similar organisation
• Experience creating content that encourages audiences to take action
• Excellent written, verbal and stakeholder communication skills
• Strong organisational and project management abilities
• A results-focused approach with experience analysing and reporting on performance.
• Ability to manage competing priorities and work effectively to deadlines
• Able to work independently and collaboratively as part of a wider team
• Willingness to travel within the UK, including occasional overnight stays and some evening or weekend work

Desirable Criteria

• Experience within the health or social care sector
• Experience in a charity sector communications role
• Knowledge of Dotdigital, Impact Stack or similar tools

Further information about the MND Association and the full job description is available in the attached Candidate Pack.

Hybrid working expectations: One day per week London office attendence required. Flexibility to travel to events and meetings as required. 

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Online Community Coordinator

£26,225 pa

Ideally based near one of office locations (Cardiff, Leeds, London or Manchester) but the role will primarily involve working at home.

Job description

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

The online community coordinator will help create a safe, welcoming online community where disabled people can connect, share experiences and discuss topics that matter to them.

They will work alongside online community coordinators and online community children and family specialists. Together, the team moderates discussions, creates content, manages newsletters, answers member queries, supports volunteers and runs community engagement programmes.

Permanent, full time (35 hours a week, will include some evenings and weekends)

Location: Ideally based near one of office locations (Cardiff, Leeds, London or Manchester) but the role will primarily involve working at home.

Closing date for applications: 11:59pm GMT, Sunday 30th August 2026.

The Role

The online community coordinator’s main responsibilities are to make the online community a safe and supportive place.

You will do this by:

· Moderating community content, including managing, moving, renaming and organising discussions, as well as our shared inboxes.

· Welcoming, supporting and engaging community members, responding to queries and signposting relevant resources.

· Creating, publishing and organising engaging community content, including discussions, blogs, games, videos, podcasts and newsletters.

· Recruiting, training, supporting and coordinating volunteer moderators and contributors.

· Promoting community safety by following safeguarding procedures and escalating concerns appropriately.

· Tracking and reporting on community performance, engagement and service data.

· Running community engagement programmes and initiatives to encourage participation.

· Supporting colleagues and volunteers through regular debriefing and reflective practice.

· Building relationships with external organisations to promote community content and opportunities.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About You

We are looking for someone who enjoys connecting with people and helping online communities thrive. You are a confident communicator who can build positive relationships, make fair decisions and create welcoming online spaces where people feel supported and respected.

You are comfortable handling sensitive situations, responding to a range of enquiries and balancing competing priorities. You will have a good eye for detail, be confident using digital tools and enjoy finding practical solutions to problems.

You are someone who:

· Writes clear, accurate and accessible content in plain English.

· Can communicate professionally and sensitively with people, including when dealing with challenging or emotional situations.

· Uses good judgement to make fair and evidence-based decisions while following policies, procedures and safeguarding processes.

· Builds positive relationships with community members, volunteers, colleagues and partners.

· Is organised, able to manage competing priorities and maintain attention to detail.

· Works independently, takes initiative and manages their workload effectively.

· Is confident learning and using digital systems and online platforms.

· Can analyse information, solve problems and know when to escalate issues.

· Enjoys working collaboratively and contributing to shared goals.

It would be great if you also bring:

· Experience encouraging participation and engagement in online communities.

· Experience creating content for newsletters, blogs, websites or social media.

· Experience supporting volunteers, peer supporters or community members.

· An understanding of the social model of disability.

· Experience using data and insight to improve services, engagement or member experience.

· Basic HTML or web content editing skills

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship. 

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email us via our website.

You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.

If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

You can also find more details about asking for adjustments at interview on our website.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website. 

Benefits

· 27 days holiday and bank holidays

· Flexible, hybrid, and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

· Discounted gym membership, cycle-to-work scheme, and more

How to apply

Click the apply button to create an account and complete your application form.