People team administrator jobs in London, greater london

The Salesforce Data Administrator is responsible for the day-to-day administration and effective use of SPEAR’s Salesforce-based client platform, In-Form, ensuring that data is accurate, secure, and used consistently across the organisation.

The role plays a critical part in supporting SPEAR’s homelessness services by maintaining high-quality client and service data, enabling reliable reporting, performance monitoring, and evidence-based decision-making. Working closely with frontline teams, Directors of Operations, and senior leaders, the postholder ensures that data systems and reporting meet GDPR, contractual, and statutory requirements, and support accountability to funders and commissioners.

Through effective system administration, user support, and data governance, the role helps ensure that SPEAR can demonstrate impact, monitor service delivery, and continuously improve outcomes for people experiencing homelessness.

About the Role

We are looking for an Apprentice Administrator to join our growing Admin Team. You will receive on the job training in how to provide effective and efficient administrative support for the organisation, ensuring a smooth running and high quality service is provided to all services and departments, whilst completing the Business Apprenticeship Level 3.

This is a fantastic opportunity to grow your administration experience within an expanding organisation leading in support services for people living with brain injury.

You’ll be joining a mission-driven team where your work will make a real difference every day.

Principal Duties and Responsibilities

1.  Act as the main point of contact for visitors to Headway East London.
2. Manage external communications through post, telephone, and email, ensuring information is redirected to the relevant person to be dealt with efficiently and effectively.
3. Undertake regular checks of the office space so it stays organised.
4. Manage the organisational online calendars and the relevant databases and spreadsheets ensuring these are all up to date.
5.  Support managers to keep staff rotas up to date, ensuring efficient and effective use of staff time.
6.  Manage day service transport bookings daily and keep day service staff informed.
7. Process referral forms for all services ensuring that they are fully complete.
8.  Work closely with Service leads to manage service waiting list and liaise with referees where necessary.
9. Work with service leads to provide administrative assistance to support the smooth running of services.
10. Work closely with the Admin and Premises Manager to ensure data collection systems and the Charity Log database function efficiently, are accurate, and are up to date.
11. Support the finance function with administrative tasks as necessary. 

Key Relationships - Internal and External

Internal: Admin & Premises Team, Managers across departments, Members

External: Transport Provider

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Worldwide, the pace of Bible translation has never been quicker – a full Bible or New Testament translation is being completed at a rate of 2 a week and a record number of translation programmes are in progress! To help enable this fast-paced mission, we are seeking an organised and approachable HR Administrator to support our People team at Wycliffe.

Your role will give you exposure to a wide range of HR activities, including recruitment, onboarding, maintaining employee records, and supporting internal communications. You will help ensure that staff feel welcomed, supported, and well informed, and that our HR processes allow people to thrive at work. 

• Salary: £25,350-£27,350 (FTE) + benefits
• Location: Home based or the option of a desk at our office in Oxford.
• Hours: Part-time (0.6 FTE – 22.5 hours per week).  Fixed-term contract ending 30 September 2026. Please note that while this post is offered on a fixed-term contract basis, there is the potential for the role to become permanent.
• Closing date: Tuesday 17 March at 9am
• Interview date: Interviews will be held in Oxford on Monday 23 March

Key responsibilities:

• Recruitment and Onboarding Administration;
• Employee Records and Documentation;
• Internal Communications;

*More detail can be found in the job pack.

Benefits include:

• 33 days’ annual leave, including bank holidays
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme for emotional and practical support
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities.

​It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.

For more details and to apply, visit our Careers site.

As an integral member of the fundraising team, the Fundraising Administrator will support the delivery of a range of successful fundraising activity based around the centre, in order to maximise income for Maggie’s.   

As Fundraising Administrator, you will welcome and support visitors within the centre in their fundraising for Maggie’s as well as in the local community and ensuring they are motivated, informed and supported.  

This is a demanding role in a fast-paced environment where priorities change frequently.  

There will be a requirement to work irregular hours as well as some local travel. 

Please note that interviews will take place w/c 2nd March.

Please see the attached job description for further details.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

Brief role description ​

The People and Systems Administrator provides comprehensive administrative support to the People Team, with responsibility for recruitment and onboarding of new employees, maintaining accurate employee records, coordinating benefits, and acting as the first point of contact for employee queries. The role holds ownership of HR administration, including the production of HR paperwork, and serves as the day-to-day generalist HR contact for all employees on behalf of the team.​

​In addition, the People and Systems Administrator plays a key role in supporting the implementation of the Charity’s HR strategy and associated projects, providing robust support to the Head of People and the People Team Advisor and wider stakeholders across the organisation. The role requires compliance at all times with company policies, procedures, and prevailing UK employment legislation.​

​The role requires a high level of IT competence and confidence in working with HR systems and digital tools, ensuring data accuracy, efficiency, and continuous improvement of people processes. A proactive approach is essential to success in the role, with the postholder expected to anticipate issues, identify opportunities for improvement, and take initiative in managing workloads and supporting the People Team.​

​There is scope for the role to develop over time, depending on the individual’s motivation, capability, and appetite to take on additional responsibility.

Some of your responsibilities as a People and Systems Administrator will include:

• Supporting recruitment activities, including candidate sourcing, coordinating interviews, and assisting with CV and application screening

• Managing onboarding processes and preparing accurate HR documentation for new starters and existing employees

• Maintaining employee records and HR systems, ensuring information is accurate, up to date, and handled confidentially

• Acting as a first point of contact for employee queries, providing clear and professional responses or signposting as needed

• Supporting the People Team with day-to-day administration, reporting, and the preparation of presentations and documents

• Using HR systems and Microsoft tools to support people processes and contribute to the smooth running of the People function

• Identifying issues or improvements in processes and raising them with the People Team where appropriate

We are looking for someone who has:

• A proactive and self-motivated approach, with the ability to work independently as well as part of a team

• A minimum of 5 GCSEs (or equivalent) at Grade C or above

• At least 3 years’ experience in a relevant role

• CIPD Level 3, or a willingness to work towards it.

Interested? Want to know more about the Charity? Check our website.

Eager to know more about the role? Have a look at the Job Description.

What’s in it for you? Check out our Benefits on our website.

Have we convinced you to apply? If so, submit your CV and Covering Letter by Friday, 6 March 2026.

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. 

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

#LI-DNI

We are looking for a College Administrator/Receptionist to join our team on an initial 9 month MAT cover – this may extend to 12 months.

You'll provide administrative and reception support to Ambitious College, based at West Thames Campus. You'll be the first point of contact for the college, receiving visitors, telephone calls, deliveries and email. You'll meet and greet external and internal visitors, ensuring they are signed in/out according to internal processes.

You'll assist with any parent/carer communications, such as emailing/telephoning, sending out information packs or letters as needed. You'll provide administrative support for financial processes, including raising purchase orders, processing invoices and goods received.

We are looking for someone who has:

• Experience of providing high quality administration and reception support within a fast paced /busy and pressurised environment
• Excellent IT skills – Microsoft Office and particularly Outlook, Excel and Word
• Experience of financial administration and processes such as invoicing, petty cash and use of financial systems/software
• Excellent interpersonal skills at all levels via telephone and written forms of communication including experience of being able to set out and form correspondence

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Since our conception in 2004, parkrun has evolved into a global social movement with a vibrant and inclusive community at its core. As of 2024, we have recorded over 100-million instances of walking, jogging, running, and volunteering.

Our mission is to transform lives by empowering people to be active, together, outdoors in their local community; and to protect parkrun for the generations to come. Each and every weekend, we deliver free, weekly timed events that people of all ages and backgrounds can join in. By tackling barriers to participation, we encourage communities to come together and embrace regular physical activity.

Now in its 21st year, parkrun spans over 2,700 locations in 23 countries with more than 11 million people registered, and counting. 

And we have really only just begun.

Brief role description:

This job acts as a ‘secretariat’ function for the Global Board, sub Committees and Senior Leadership Team, ensuring the timely preparation of agendas, collation and circulation of papers, minuting meetings and managing action points.  This role also supports the recruitment and annual evaluation of trustees, the management of terms of office and any association board administration.

The Executive Assistant & Board Administrator will also provide executive assistant support to the CEO including diary management, logistics and travel, as well as supporting office management and the administration of SLT, staff and volunteer meetings, events and off sites.

Main responsibilities:

• Deliver high quality, timely administrative support to the Board and sub-committees, working with the CEO, Head of Governance and Board and Committee Chairs. Provide exemplary executive and administrative support to the CEO to ensure the management of diary commitments, travel, schedules and workflows.

• Provide organisational and logistical support for key management meetings including SLT, Global Townhalls and other meetings, including effective management of forward work plans, agendas and actions.

• Provide support and coordination of meetings, agendas and action points as necessary with other key strategic projects across the organisation as the need arises.

• Keep records relating to work activities and be able to use this swiftly to produce meaningful management information that can inform the organisation’s decision-making.

• Creation and delivery of engaging reports, presentations, and activities for different internal audiences (from front-line staff to director/CEO/board level, as well as for external stakeholders).

• Lead or collaborate in the organisation of team off sites, events or away days including travel, accommodation, diary management, taking/distributing meeting notes/actions and the coordination and provision of support documents (e.g. files, reports, minutes, meeting papers).

• Support subsidiary boards as needed with  minute taking, governance support and reporting.

Essential experience requirements:

• Significant experience of providing high level executive support to a CEO or Director

• Experience of minute taking and governance administration and/or Board Secretariat

• A track record of managing event or meeting logistics 

• Experience working independently and as part of larger teams

• Experience working with confidentiality and discretion

• Able to undertake a mixture of duties to a consistent high standard

Desirable experience requirements:

• Experience in the third sector

• Experience of Office Manager duties & responsibilities

Most relevant skills:

• Attention to Detail: Able to process detailed information effectively and consistently

• Demonstrate high levels of discretion and confidentiality

• Organisation: Able to determine goals and priorities and to accurately assess the actions, time and resources needed to achieve those goals

• Priority Management: Able to manage multiple projects and campaigns simultaneously and work to tight deadlines

• Adaptability: Able to easily adjust to changing circumstances and a growing organisation

• Able to use a variety of IT systems and tools, such as Google workspace

• Communication: Able to talk and work with people at all levels of seniority in a professional and mature manner, with sensitivity and diplomacy, across the whole parkrun network; and be confident in producing effective written communications

• Initiative: Able to be proactive, take initiative and take steps to improve ways of working seeking support where necessary

• Demonstrate a growth mindset, with a desire to improve and learn new skills.

The Young Ealing Foundation is a place-based charity based in Ealing, West London which brings together the voluntary, statutory and private sectors in the local area to increase and improve opportunities for children, young people and families.

The Young Ealing Foundation’s vision is to ensure all young people in Ealing can access the opportunities and support they need to grow up and lead happy and safe lives, fulfil their potential and become a valued and listened to part of the local community. We work towards this by working with and in the community to empower small, local charities to thrive and flourish to enable and advocate for sustainable, high quality service provision for children and young people.

The Young Ealing Foundation is seeking to appoint an administrator to join our small but impactful team. As a small, place-based charity, we often find ourselves responding in dynamic ways to local need, whether of the children and young people in Ealing, or the grassroots charities who form our membership. This role would suit someone who gets excited about approaching opportunities in innovative ways and moving quickly to enact these. 

Main purpose of the role:

· Administrative support for projects and internal operations

· Marketing and communications support

· Event administration and event planning support

· Membership administration

· Data collection and collation for impact measurement & research projects

Location: Vauxhall, London (Hybrid – 3 days in the office, based in our modern workspace in Kennington Park)

Hours: 9am – 5pm, Monday to Friday (some flexibility available)

This role offers a rare chance to work across teams - grants development, fundraising and marketing along with the finance and operations team to support the delivery of our work, and gives you broad organisational exposure and multiple career pathways.                                                               

You will enjoy:

ü  Real variety

No two days look the same – you could be supporting finance processes, coordinating interviews, preparing documents, greeting visitors, or helping with office logistics.

ü  Genuine development

You will gain hands-on experience in:

· Charity finance

· HR Administration

· Operational systems and processes

· Office and organisational support

ü  Friendly team environment

You’ll be joining a supportive team who care about the mission and about each other. We work collaboratively, share ideas, and help one another succeed.

ü  A meaningful purpose

You work will directly support programmes that improve the lives of children and young people experiencing significant hardship.

About Buttle UK

Buttle UK exists to make a real difference to the lives of children and young people who are facing crisis, hardship and lack of opportunity. We provided targeted grants and practical support through our Chances for Children grants and a network of partners.

We are a value-led organisation, and we’re building a culture where colleagues feel listened to, trusted and supported.

About the Role:

This is an ideal role for someone who enjoys being at the heart of an organisation and likes supporting a busy, friendly team, working across teams – grants development, fundraising and marketing alongside the finance and operations team. We are looking for someone with good experience of working in a growing organisation who is able to build good working relationships with colleagues and manage multiple priorities.

Knowledge of basic financial principles and previous experience of working within finance and administrative roles is essential. As well as good communication skills both verbal and written, the candidate will be flexible in the way they work and take the initiative when needed. They will also demonstrate a willingness to learn and an interest in the UK voluntary sector.

This role will be a key part of the finance and operations team and contribute to the team’s objectives.

What will you be doing?

1.  Grants and Finance Support:

· To support the Finance and Grants teams by liaising with suppliers of items for grants, checking invoices and records, issuing purchase orders and placing orders

·  Providing first level support with the grants database system.

· Support with invoice entry and payment reconciliation on the grants system.

· Manage the organisation’s petty cash and reconciliation

· Support with processing invoices for payment

· Scanning, filing and logging account documents

·  Checking and updating ledger balances using the computerised accounting systems

2. HR Support:

· Support the HR Manager with recruitment and onboarding processes, and other key HR activities, including:

·  Assist the teams with recruitment administrative tasks including posting job adverts on relevant job boards; arranging interviews; responding to job applicants; issuing reference requests; filing of recruitment records.

· Provide support with induction process and induction schedules for new joiners.

·  Perform data entry and update records and databases for personnel in the HR Information system.

· Update organisation charts and other key documents and handle confidential information professionally.

3. Reception and Enquiries:

· Welcome visitors at Buttle UK and be the first point of contact for phone calls and visitors, signposting callers and enquiries when Buttle UK cannot assist

·  Take responsibility for the out-of-hours voicemail facility and respond to all messages on a timely basis.

· Manage company correspondence including phone calls, emails, letters and packages in accordance with Buttle UK procedures, and distribute to relevant staff.

4. General Administration for the Buttle Office

· Organise set up of meeting rooms ahead of key meetings

· Make travel arrangements and hotel bookings for staff where necessary

· Ad-hoc admin tasks as directed by the Senior Management Team

· Track office stationery levels, including printer requirements and equipment for home-based staff, re-ordering, when required, and maintain relationships with stationery suppliers.

·  Oversee day-to-day office functions to ensure the office runs smoothly and efficiently.

· Maintain and organise office files, both physical and digital.

·  Support the organisation during office events including staff meetings, team building activities and corporate functions.

This role is perfect if you enjoy a mixture of people-focused and systems-focused tasks. Every day is different – you will receive training and support to succeed in your role.

What We’re Looking For:

We’re looking for someone who is:

· Organised and reliable

· Friendly and people-oriented

· Comfortable with numbers and systems

· Happy working with multiple teams

· Proactive and keen to learn

· Calm under pressure and able to prioritise

Person Specification

Essential

· At least one year working in an administrative and/or finance role

· General book-keeping and accounting experience - AAT entry level certification desired

· Experience of using databases and spreadsheets

· Experience of providing support to several teams, ability to multi-task and prioritise.

· Experience of dealing with people from a wide range of backgrounds, both on the phone and in person

· Good organisational skills and attention to detail

· Proven IT skills, including Google Suite and Microsoft office

· Strong communication skills

· Willingness to learn new systems (finance, HR, grants)

· A positive, proactive and helpful approach

· Ability to maintain confidentiality

Desirable

· Experience in an admin, finance, HR or customer-facing role

· Experience of using databases

· An interest in learning and development and interest in working within the charity sector

Attitude

· A self-starter with energy and drive, who is willing to respond to what needs doing and to take responsibility for their work

·  Efficient, adaptable and proactive approach to working.

· A commitment to promote the best interests of children and young people. Empathetic and non-judgmental towards the needs of children and families living in poverty.

What We Offer

· Hybrid working (c.3 days in the office)

· Strong commitment to staff development

· Cycle to Work Scheme

· Generous 25 days annual leave + Christmas closure + bank holidays

· Employer pension contribution

· Employee assistance programme for staff wellbeing and support

· Life assurance scheme

· Free eye tests and payment of up to £100 for glasses if required

· Enhanced maternity/paternity and sick pay

· Opportunities for career progression in Finance, HR or Operations

Interviews: Monday 9th & Thursday 12th March 2026

Please note that we may close the advert for this role early if we receive applications from suitable candidates. We hope you will apply as early as possible if you are interested in the role.

Purpose of the Role
The Administrator provides essential support across the organisation by maintaining accurate records, supporting compliance, coordinating communication, and ensuring efficient daily operations across the organisation.

Key Responsibilities

1. Records & Compliance (H&S, Training, Equipment)

• Maintain and update relevant staff records, including training logs, H&S documentation, equipment registers.
• Ensure relevant certificates, training dates, and compliance documents remain up to date.
• Organise appropriate and timely delivery of IT, phone and other equipment as required and in liaison with relevant suppliers as appropriate.
• Provide staff IDs, access cards and keys as required.

2. Database, SharePoint & Digital Filing Management

• Maintain relevant organisational databases and digital filing systems.
• Manage SharePoint folders and ensure documents are stored, updated and accessible.
• Support staff with document retrieval and information management.

3. Finance Administration

• Review and submit invoices for approval and maintain records of purchases on credit and debit cards and submit on a timely basis for processing.
• Liaise with the Finance Team to resolve queries and ensure timely payments.
• Maintain accurate administration logs.

4. Office Supplies & Stock Coordination

• Monitor stock levels for both sites and reorder supplies when required.
• Maintain records of stock usage and deliveries.

5. Internal Communications

• Prepare and distribute internal staff updates as appropriate – ideally in liaison with the communications team unless urgent.
• Support organisational communications and notices where needed.

6. Event Planning & Administration

• Maintain logs for events and support planning documentation.
• Assist with scheduling, preparation and administrative tasks for events and meetings.

7. Facilities and Property (including Health & Safety & Fire Compliance Records)

• Maintain and update organisational and building H&S records, including fire safety certificates and compliance documents.
• Organise building maintenance as required.
• Monitor outstanding actions and ensure timely updates.
• Be a qualified first aider on site.
• Book H&S-related training and track attendance.
• Support coordination of fire alarm testing, fire drills and related documentation.
• Support with reception duties as required.

8. Project Administration & Reporting Support

• Assist teams with project documents, data collection and reporting processes as required.
• Maintain project logs and support updates to reporting templates as required.

9. Phone & Admin Inbox Management

• Monitor admin and info inboxes, responding to or redirecting queries appropriately.
• Answer incoming calls and provide first-line administrative support.

1MM Programmes Administrator (Operations & Delivery)

Location: Hybrid working in Greater Manchester, Greater London or Cardiff City Region

Contract: 6 months (continuing subject to funding)

Hours: 37.5 per week

Salary: £25,000 (pro rata)

Rolling recruitment with a final closing date of 12pm on 3rd March 2026 (we may close the application deadline early if we have a high demand of quality applications)

About Us

We are a mentoring charity supporting young people aged 14–25 to build confidence, develop skills, and reach their potential. Our work is powered by committed mentors, strong safeguarding, and high-quality programme delivery — and we’re looking for a highly organised, values-driven Programmes Administrator (Operations & Delivery) to help make it all happen.

About the Role

This is a key role at the heart of our programmes. You’ll support the smooth delivery of mentoring across all regions by coordinating training and events, managing essential systems and checks, and ensuring safeguarding and compliance standards are met at all times.

If you love bringing order to busy programmes, care deeply about young people’s wellbeing, and enjoy working across teams — this role is for you.

What You’ll Be Doing

• Coordinating training workshops and events for mentors and staff
• Supporting mentor recruitment, onboarding, and engagement
• Managing programme communications and bulletins via Brevo
• Administering DocuSign and maintaining accurate records
• Tracking and monitoring DBS checks and suitability processes
• Managing delivery, safeguarding, and enquiries inboxes
• Providing admin support across regions, including mentor engagement
• Supporting HR and operations: including contracts, systems, training, surveys, and tools such as Breathe HR

What We’re Looking For

You’ll be someone who is:

• Passionate about improving outcomes for young people aged 14–25
• Highly organised, detail-focused, and comfortable juggling priorities
• Experienced in event administration
• Confident using digital systems and learning new tools
• 2 years experience in HR and general administration, operations, or programme support
• Calm, professional, and confident handling sensitive information
• Proactive, adaptable, and happy supporting across teams and regions
• Committed to safeguarding and safer recruitment practices

Why Join Us?

• Be part of a mission-driven organisation making real impact
• Play a vital role in safe, high-quality mentoring delivery
• Work with a supportive, values-led team
• Opportunities to learn, grow, and shape better systems

How to Apply

To apply, please submit your CV and a Cover Letter explaining why you’re interested in the role and how your experience matches what we’re looking for.

��️ We are committed to safeguarding and promoting the welfare of young people. All roles are subject to safer recruitment checks, including DBS.

About the role:
To support the smooth running of HR, administration, IT coordination and organisational events. The role works closely with the Business Operations Manager, the Director of Finance and Business Operations and colleagues across the charity to ensure a positive employee experience and effective internal systems.
 

About Croydon Drop In

Croydon Drop In (CDI) has been serving children and young people in the London Borough of Croydon since 1978. We are deeply embedded in and trusted by local communities. Each year, we work with over 5,000 children, young people and families, providing life-changing support, advice and guidance.

We are a proud member of Youth Access and operate a Youth Information, Advice and Counselling Service (YIACS), partnering closely with the NHS, Local Authority, Education Providers, the Police and other Voluntary and Community Sectors organisations.

Since 2019, CDI has grown rapidly, with the largest growth being the expansion of our therapeutic services and outreach support. Our income has grown to £1.9m and our focus is now on consolidating our position and ensuring our infrastructure, processes and governance are robust to support our continued growth and long-term sustainability.

What do we offer?

Generous Annual Leave entitlement

Flexible and remote working options

Employee Assistance Programme cover via Healthshield

Annual organisation team day out

CPD training days

Employer Pension Scheme

Bike to Work Scheme

Senior Administrator

Croydon Almshouses | Croydon (hybrid – up to 40% WFH)
Permanent |£31,357 - £36,891 depending on experience| 37.5 hours per week

About us

There aren’t many organisations that can say they’ve been serving their community for over 550 years. Croydon Almshouses (CA) can and we’re proud to be the oldest charity in Croydon, rooted in a long-standing commitment to local people and place.

Since 1447, we’ve provided almshouse accommodation to older people with a connection to Croydon who are negatively affected by poverty. For the past 40 years, we’ve also awarded grants to voluntary, community and faith sector organisations, and individuals across the Borough.

Now, our focus is firmly on what comes next. Our vision is to create thriving communities where everybody can live with dignity and independence, using our resources and agility to reduce the impact of poverty on people in Croydon.

To help us deliver this, we’re recruiting a proactive and organised Senior Administrator, who is a values-led team player, primarily with a robust background in financial administration, who demonstrates exceptional attention to detail and strong communication skills to support CA’s staff team to deliver on its ambitious objectives.

The opportunity

This is a broad Senior Administrator position which plays a pivotal role in supporting CA’s financial and operational functions.

This position is heavily focused on finance administration, including managing accounts payable and receivable processes, reconciling accounts, preparing financial reports, and ensuring accurate record-keeping and compliance with internal procedures.

In addition to finance responsibilities, you will provide general vital administrative support to the wider staff team’s day-to-day office administration tasks including overseeing health and safety, property & estates and facilitating the relationship with have with our residents.

This is an excellent opportunity for an enthusiastic and dedicated individual who thrives in a person-centred environment, enjoys working with numbers and takes pride in delivering efficient, accurate, and confidential administrative support.

About you

You are an experienced Senior Administrator with a strong background in finance administration and a meticulous eye for detail. You are confident working with financial systems and spreadsheets, and you understand the importance of accuracy, confidentiality, and compliance.

In addition to your finance expertise, you are experienced in managing general administrative support across an organisation. You communicate clearly and professionally with a range of stakeholders, maintain organised and up to date documentation systems, and contribute positively to team operations. Above all, you’ll be approachable and down-to-earth, with plenty of common sense and a good sense of humour.

Essential criteria:

· Proven experience in a financial or finance-focused administrative role

· Experience of maintaining accurate financial records, including income, expenditure, and reconciliations

· Experience of using accounting or finance software (preferably Xero)

· Significant experience and understanding of financial bookkeeping

· Experience facilitating monthly payroll

· Experience working to deadlines with a high level of accuracy and attention to detail

Interested?

If you are an experienced Senior Administrator wanting to provide high level support at an ambitious local organisation, we’d love to hear from you.

Apply now to become Croydon Almshouses’ next Senior Administrator and help create thriving communities where people can live with dignity and independence.

For further information please contact MacLaine Adler, Governance Manager to request the full Job Description or for a discussion about the role.

Closing date: Monday 9th March, 9am

Interview date: Thursday 12th March, in person

Application process: CV and covering letter addressing why you would like to join Croydon Almshouses and how you meet the key criteria in the person specification (max 2-pages).

OVERVIEW OF THE ROLE 

This is an exciting opportunity to join the Client Services Team which operates within Helen Bamber Foundation’s vibrant, multi-disciplinary team. The duties of a Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to assist with overseeing the booking of appointments between clients and staff/volunteers across the organisation; liaising with third parties and clinicians in relation to Initial Assessments; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation.

The role will work closely with the Office Manager and Appointments Lead as part of the Client Services Team. It includes support and cover to the Appointments Lead and any other operations tasks set by the Office Manager and Director of People. You will be at the heart of an exciting team of experts, working as the face of Helen Bamber Foundation and the first point of contact for both external and internal queries.

MAIN DUTIES AND RESPONSIBILITIES 

RECEPTION FUNCTION

· Greet clients and visitors and fielding a wide range of queries (in-person, on the telephone, via e-mail and WhatsApp) in a timely manner;

· Ensure all site visitors and staff sign in/out using our Visitor Management System

· Handle the charity’s post ensuring that the appropriate persons receive it daily

· Deal with Walk ins in line with the charity’s policy

· Triage queries that come to reception internally to the multidisciplinary team;

· Provide accurate and detailed signposting advice as well as occasional casework for clients that might arise from fielding queries;

· Create and maintain signposting resources as needed

· Open and close reception at the specified times (typically 8.30am and 5pm);

· Order office supplies, refreshments and any other purchases authorise as necessary.

· Handle and accounting for petty cash, including client travel and staff/volunteer expenses;

· Record petty cash transactions on the appropriate spreadsheet and inline with internal policies

· Report discrepancies with Finance and investigating this in line with internal guidelines

· Lead, training, and supervising reception volunteers as well as providing ad hoc training to other members of the team as needed

· Provide administrative support and ongoing tasks as required, including database management, calendar and diary management and file-keeping

· Assist with monitoring and evaluation (client surveys, Key Performance Indicators (KPIs) etc.)

· Undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post

SELECTION PROCESS

We will invite candidates to an initial 15-minute online screening meeting week on Friday 27th February  followed by shortlisted candidates attending in-person interview on Tuesday 10th March or Wednesday 11th March. We will also ask you to complete a short exercise on the day.

At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.

We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they provide some evidence of relevant experience or skills in relation to the essential criteria.

ELIGIBILITY

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a standard DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

ADJUSTMENTS

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.