Performance and data analyst jobs

Grade: 5

Salary: £32,464

Hours: Full-time, 37.5 hours per week (flexible working considered)

Position type: Fixed term 12 months

Responsible to: Impact & Accountability Lead

Direct reports: None

Location: Truro, Cornwall (Hybrid) or Remote (UK based) with travel to Truro up to 4 times per year

ROLE PURPOSE:

The Data Analyst sits within the MEAL team in Programme Quality and is responsible for strengthening ShelterBox's management, analysis and reporting of data to support effective decision-making, accountability to affected populations, and organisational learning.

The role ensures the accuracy, consistency and usability of programme data, supports robust analysis of reach and results, and delivers high-quality reporting through Power BI dashboards and accessible insights for project teams, senior leadership and trustees.

WHO ARE WE LOOKING FOR?

ShelterBox is seeking a motivated and proactive individual with strong attention to detail and a high standard of accuracy. The role would suit someone with strong numerical aptitude, a curiosity for working with data, and a genuine commitment to learning and continuous improvement.

The postholder will enjoy analysing and interpreting data and will be motivated by using evidence to strengthen programme quality, learning and decision-making. Working across the project portfolio, they will collaborate closely with colleagues in multiple teams to support data-driven reflection and organisational learning.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Distribution Data and Reach Reporting 30% FTE

• In collaboration with MEAL Coordinators, clean, verify, and validate data sets before uploading them onto organisational reporting platforms.

• Ensure the datasets reflect the project plans and that participants receive assistance as intended.

• Review and compare registration and distribution lists and conduct verification exercises meeting organisational requirements.

• Support to standardise data, monitor and follow up on missing data and ensure timely submissions.

• Provide clarity on requirements for IT team members in the production of Power Bi reports

KPI reporting 15% FTE

Support the MEAL Coordinators with the timely quarterly reporting on accountability to the affected population of KPIs.

The 3 KPIs focus upon:

o Robust needs assessments informing project design

o Communication of project objectives and plans

o Efficacy of FCRM/complaints

· Liaise with MEAL Coordinators and manage the data sheets and the dashboards to ensure accessible reports for colleagues.

Project Data Analysis & Reporting 40% FTE

• Clean and analyse endline/PDM datasets to support the reporting against logframe indicators, identify trends, and enhance understanding and learning around project results and organisational performance.

• Provide quality assurance over programme data in internal project management system, helping to ensure it is being used correctly and has the right data.

• Make recommendations for future migration of data

Contribute to organisational learning 15% FTE

• Support the PQ team to distil and communicate learnings to ShelterBox colleagues, partner and beyond through the analysis of project data and drafting of reports.

Any other duties as required which are deemed appropriate to the level and grade of the post.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible

As SSAFA’s Audience & Marketing Insights Manager, you will provide central oversight and leadership in fundraising/marketing/communications (FMC) data, acting as the main interface to the Central Data Team (CDT), turning data into tools, frameworks, and insights that improve revenue and engagement performance.

You will be responsible for analysing FMC data to drive improvements to revenue conversion, brand awareness, volunteer recruitment, beneficiary reach metrics via data insights and cooperation with the CDT.

Your role will be critical in supporting our marketing, fundraising, and communications functions by transforming audience and campaign data into action, enabling evidence‑based decision‑making, and shaping strategic planning.  

The campaign insights you provide will guide FMC stakeholders in defining objectives, measuring and driving growth to their KPIs via an excellent ‘applied’ understanding of marketing data, and ensuring all activities are targeted, effective, and continually improving.

About the team 

You’ll be working within our Fundraising, Marketing and Communications directorate, collaborating with a range of stakeholders who develop and execute a range of marketing and fundraising initiatives, across multiple channels and data points. This is a dynamic environment where your contributions will be invaluable, and your professional growth a priority. 

About you 

You are proactive, analytical, collaborative and passionate about using data to make a difference.

You enjoy working with stakeholders to understand their needs and can turn business questions into clear, actionable insights. You care about data quality, consistency, and security, and you’re always looking for ways to improve how data is used.

You have excellent knowledge, experience and understanding of Microsoft Dynamics 365, digital channels and technologies, conversation rate optimisation (CRO) practice, and looking at and quantifying the value and simplicities of supporter journeys across our portfolio for products.

Your proven experience of using SEO tools and techniques will help to deliver improvements in performance, increase rates of optimisation, conversion and engagement, including A/B and multivariate testing.

You have experience of pulling data from internal and external data sources such as GA4, Brandwatch and Cision, and visualizing the data to educate stakeholders. You also have excellent presentation skills and ability to articulate data insights to all stakeholders.

If you’re excited by the chance to grow your expertise and help shape the future of data at SSAFA, we’d love to hear from you.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us..

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 15 June 2026 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

We're recruiting a Senior Data Selections Analyst to join Mind's Analytics and Insight Team.

This is a hands-on role responsible for delivering high-quality data selections, supporter segmentation, data validation and campaign support across Mind's fundraising and engagement activities. Working closely with fundraising, communications and data colleagues, you'll help ensure supporters receive relevant and timely communications while maintaining excellent standards of data quality and compliance.

You'll play a key role in delivering audience selections, supporting campaign planning, improving data quality and helping colleagues make informed, data-driven decisions.

We'd like to hear from you if you have:

• Experience delivering end-to-end campaign selections, from briefing through to data outputs and reporting.• Experience using FastStats Discoverer (or a similar marketing database and segmentation tool).• Strong knowledge of CRM systems and data quality management, ideally including Dynamics 365.• Experience using SQL/T-SQL to query, validate and investigate data.• Excellent communication skills with the ability to work collaboratively with both technical and non-technical stakeholders.

Interviews are expected to take place during the week commencing 22 June 2026.

This role requires a Disclosure and Barring Service (DBS) check.

Key duties and responsibilities

The post holder will:

• Deliver accurate and timely audience selections, segmentation and data extracts to support fundraising, marketing and supporter engagement activities.

• Work with stakeholders to translate campaign requirements into effective data selections, ensuring all outputs meet agreed briefs, deadlines and compliance requirements.

• Support the delivery of automated and multi-channel supporter journeys through the creation, testing and validation of audience selections.

• Use FastStats, SQL and other analytical tools to investigate data, validate outputs and identify opportunities to improve data quality and campaign performance.

• Carry out data quality checks, imports and reconciliations, ensuring the integrity and accuracy of supporter data across Mind's systems.

• Provide expert advice and support to colleagues on data selections, segmentation, CRM data structures and best practice use of supporter data.

• Develop and maintain documentation, processes and guidance to support consistent and efficient ways of working.

• Work collaboratively with colleagues across fundraising, communications, digital and supporter experience teams to deliver supporter-centric and data-driven campaigns.

• Contribute to continuous improvement initiatives, identifying opportunities to increase automation, efficiency and effectiveness across data and campaign delivery processes.

• Ensure all activities are undertaken in line with GDPR, data protection legislation, Gift Aid regulations and Mind's internal policies and procedures.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Location: Hybrid working between the Aldgate, London office and home

An exciting opportunity has arisen for a talented Digital Product Insights Analyst to join our Digital Product Team. You will play a key role in strengthening how we use data, insight and experimentation to improve user experience, grow fundraising performance and support people affected by lung conditions.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

In this role, you will lead on web analytics and insight across our digital journeys, ensuring accurate tracking, high-quality data and clear performance reporting. You will work closely with colleagues across Fundraising + Engagement, Data + Insight and Health Advice to ensure consistent, high-quality reporting and insight across digital platforms. You will identify optimisation opportunities, shape experimentation roadmaps and support the design and evaluation of A/B testing activity. You will also contribute to strengthening our in-house SEO capability and embedding best practice in digital measurement.

You will have strong technical expertise in tools such as Google Analytics 4 and Google Tag Manager, alongside experience in testing and optimisation. You will be highly organised, confident presenting data stories to stakeholders and comfortable collaborating across teams and with external partners. A proactive, data-driven mindset and the ability to translate complex information into practical recommendations are essential.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

CALM (Campaign Against Living Miserably) is a growing organisation on a mission to save lives. We have just launched an ambitious five-year strategy, alongside a bespoke Behaviour Change/Engagement Framework and a new Measurement System designed to help us understand and demonstrate the impact we are having. Data is at the heart of how we will get there.

The Opportunity

This is a newly created, senior contract role at an exciting inflection point for CALM. We are building the analytics foundations that will underpin our long-term growth and impact.
 

You will help us embed our new Behaviour Change Framework and Measurement System into practice. And also help strengthen the organisation’s analytics maturity, ensuring our Azure data warehouse and Power BI reporting capabilities are fully utilised and embedded into decision-making.

This is a senior role, but it is also highly hands-on. We are a small organisation and are looking for someone who is equally comfortable shaping strategy, building frameworks, improving infrastructure, and directly delivering analytical work.

Key Responsibilities

Embedding Our Behaviour Change Framework & Measurement System

• Help us put our newly launched Behaviour Change Framework and Measurement System into practice across the organisation

• Support the setting of baselines and targets for our five-year OKRs, and define the year-to-year milestones that will track our progress

• Audit the data we already hold, identify the gaps, and develop new data collection methods where needed

• Design how we report, review, and evaluate against the framework

• Create practical guidelines and clear rules for using the framework and associated survey questions

Building Our Analytics Infrastructure

• Take ownership of our Microsoft Azure Data Warehouse and Power BI environment, and drive meaningful adoption across the organisation

• Build and mature our data pipelines so that all key data sits in one place and is reliable, consistent, and usable

• Oversee the development of scalable data models, reporting structures and analytics processes that provide clear actions

• Deliver high-quality, actionable dashboards, KPIs, and reporting frameworks that support decision-making at every level

• Work with external data engineering consultancies where appropriate to accelerate delivery

Setting Us Up for Long-Term Success

• Establish the data and analytics foundations that will support CALM's growth and scale 

• Create sustainable processes, documentation and ways of working that ensure capability and knowledge remain embedded beyond the life of the role

• Develop a practical forward-looking plan for data and analytics at CALM

• Champion data literacy across the organisation, building confidence and capability in the teams around you

Leading & Collaborating

• Lead and manage our Data Analyst, who will report directly into this role.

• Work closely and collaboratively with our Senior Insight Manager to ensure strong alignment between our Insight and Analytics functions

• Engage confidently with senior stakeholders including the CEO, COO and Senior Leadership

Experience

Essential

• Proven experience in a senior data or analytics role, with hands-on delivery experience

• Good understanding of data warehousing, data modelling and analytics best practices

• Strong technical skills across data modelling, SQL, Power BI and modern data platforms

• Experience working with cloud-based data platforms (ideally Microsoft Azure)

• Practical experience building and maturing analytics capabilities in a growing organisation

• Experience developing reporting frameworks, KPIs and performance measurement approaches

• Knowledge of web analytics tools such as GA4 and CRMs e.g. Salesforce

• Strong written and verbal communication skills

• A highly organised and structured approach, with strong attention to documentation and process design

• A collaborative working style and the ability to build strong relationships across a small, mission-driven team

• Experience managing and mentoring junior analysts

• A hands-on, pragmatic mindset with the ability to prioritise effectively and focus on impact

Desirable

• Previous data engineering experience

• Management of AI/ML workflows and predictive analytics projects

• Experience working within a charity, non-profit, or mission-led organisation

 

Why work for us?

Reports to: Director of Data and Innovation (Seun Akindele)

Contract: 12month FTC

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: per annum 

A work environment that values creativity, personal growth and collaboration.

Applications will close on Friday 26th June and are reviewed on a rolling basis; we encourage interested candidates to apply early.

About us:

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, both offline and online. We recognise that harm can occur in physical, digital, and virtual environments, and we take our safeguarding responsibilities seriously across all areas of our work.

Product Lead – HOSTHub  

(Operational Product Delivery) 

Reports to: Operations Director (Head of Delivery) 
Contract: 1.0 FTE (Temp to Perm) 
Location: Remote (UK or International) 

Role Purpose 

The Product Lead – HOSTHub is responsible for identifying, prioritising, and resolving day-to-day product challenges across HOST’s digital platform. 

HOSTHub serves as the operational backbone of the organisation, enabling delivery across finance, legal, partnerships, and hosted partner services. In this role, the Product Lead ensures the platform functions effectively in practice—by understanding user needs, surfacing issues early, and driving the design, prioritisation, and rapid delivery of solutions. 

While contributing to the longer-term product vision in collaboration with the leadership team and development partners, the primary focus remains on operational product delivery. This includes managing fortnightly sprint cycles, maintaining a dynamic and prioritised backlog, and ensuring continuous alignment between user requirements, internal processes, and platform capabilities. 

The role requires a highly hands-on individual who thrives at the intersection of users, internal teams, and developers, with the ability to translate real-world challenges into clear, actionable product decisions. 

Core Responsibilities 

1. Product Problem Identification and Prioritisation 

Lead the ongoing identification of friction points, inefficiencies, and system gaps across HOSTHub use cases, including those impacting hosted partners, funders, and internal staff workflows. 

Maintain a dynamic, prioritised backlog of product issues and enhancements, informed by user insight and operational impact. 

Work closely with delivery teams across finance, legal, partnerships, and community support to understand how the platform performs in practice and where it falls short of user needs. 

Translate operational challenges into clear, well-defined product requirements that are actionable for development teams. 

Ensure prioritisation is driven by delivery urgency, risk exposure, and opportunities for efficiency, rather than abstract feature development. 

2. Sprint Management and Delivery Execution 

Own the end-to-end delivery of the product, managing fortnightly sprint cycles. 

Set sprint priorities, create and refine tickets, and ensure all development work is well-scoped, logically sequenced, and ready for delivery. 

Collaborate directly with development contractors to run sprint planning, stand-ups (where applicable), and sprint reviews. 

Validate completed work against real user workflows before release to ensure quality and usability. 

Maintain clear visibility of progress, risks, and dependencies, escalating blockers and trade-offs to the Operations Director as needed. 

Provide bi-weekly sprint reports outlining delivered outcomes, outstanding issues, and upcoming priorities. 

3. User Engagement and Feedback Loops 

Establish continuous feedback loops with both internal users (staff teams) and external stakeholders (hosted partners and funders). 

Conduct structured user conversations to understand how systems are used in practice, not just how they were designed to be used. 

Validate proposed solutions with users prior to development where appropriate, ensuring alignment with real needs. 

Ensure user insights consistently inform backlog prioritisation and shape sprint scope. 

Maintain a clear view of user satisfaction grounded in qualitative feedback, not just survey-based metrics. 

4. Cross-Team Operational Alignment 

Act as the central point of coordination across product, delivery teams, and external developers. 

Ensure HOSTHub effectively supports real operational workflows across key service areas, including Project Hosting, Hosted Grantmaking, and Capacity Building. 

Partner closely with Finance, Legal, and Partnerships teams to align system functionality with compliance, contractual, and reporting requirements. 

Identify and resolve misalignments between team processes and platform functionality, either by adapting the system or clarifying and standardising ways of working. 

5. Development Oversight  

Manage the day-to-day relationship with the development team, ensuring requirements are clear and issues are addressed promptly. 

Ensure all development outputs are practical, functional, and aligned with real operational needs. 

Avoid over-specification and unnecessary complexity, prioritising simple, implementable solutions. 

Track defects, rework, and technical debt, incorporating them into sprint priorities where they have a meaningful operational impact. 

6. Data, Workflow, and System Effectiveness 

Ensure HOSTHub captures and delivers data that is accurate, actionable, and aligned with reporting requirements. 

Identify and implement opportunities to automate key workflows, reducing manual effort across teams. 

Partner with internal stakeholders to ensure system logic supports compliance and audit requirements in day-to-day operations. 

Maintain clear, practical documentation of key workflows and system behaviours to support effective operational use. 

7. Risk, Compliance, and System Integrity 

Work closely with the Legal Lead and Operations Director to ensure product decisions do not introduce unmanaged risk. 

Prioritise data protection, security, and system reliability as core product considerations. 

Ensure compliance requirements, including data protection and financial controls, are embedded in how the platform operates in practice. 

Take clear ownership of system incidents or failures, coordinating response and ensuring timely resolution and follow-through. 

8. Contribution to Product Direction 

Contribute to longer-term product thinking, including roadmap development and the ongoing evolution of the system. 

Provide grounded input to strategy based on observed user behaviour, operational constraints, and delivery realities. 

Ensure product direction remains focused on solutions that are practical, scalable, and genuinely valuable to users. 

Key Relationships 

Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, Training Lead. 

External: Developers, technical providers, hosted partners, funders. 

Performance Indicators 

Reliable delivery against sprint commitments, with a clear connection to resolved operational issues. 

Reduction in recurring user-reported problems across key workflows. 

Demonstrable improvements in system usability and efficiency for internal teams and hosted partners. 

A well-maintained backlog with clear, transparent prioritisation rationale. 

Strong alignment between platform functionality and operational delivery needs. 

Timely identification and effective resolution of system risks and critical defects. 

Required Experience 

5–8 years’ experience in hands-on product management or product delivery roles, with clear ownership of day-to-day execution. 

Proven experience managing sprint cycles and working directly with developers to deliver iterative improvements. 

Strong track record of identifying user needs and translating them into effective product solutions. 

Experience working with complex operational systems involving multiple user groups and workflows. 

Ability to operate effectively in environments with evolving and loosely defined requirements. 

Comfortable working across technical and non-technical teams, acting as a practical bridge between them. 

Familiarity with system integrations, workflow tools, and data-driven platforms (e.g. CRM systems, finance platforms automation tools) 

Strong prioritisation skills, with the ability to balance urgency, impact, and feasibility. 

Clear, structured communication style, enabling effective coordination and delivery clarity across teams. 

Dynamics 365 CRM Product Manager.

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Role: Dynamics 365 (CRM) Product Manager
Location: Can be based anywhere in England
Contract type: Permanent 

Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us
This is a fantastic opportunity to join a team of over 1,100 employees and over 29,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

This is an exciting time of transformation with an opportunity to lead and mature the charity’s data maturity by leading a new data strategy. 

Job Summary
Sitting within the Product Management Team, the Dynamics 365 (CRM) Product Manager is responsible for the Dynamics 365 and Microsoft product planning and execution throughout the Product Lifecycle, including gathering and prioritising product and customer requirements, defining the product vision, and working closely with stakeholders and delivery teams to ensure revenue and product optimisation goals are met. The Product Manager’s job involves ensuring that the product supports the company’s overall strategy and goals. 

Forming and managing effective relationships with key business stakeholders, in particular Business Owners, Product Managers, Business Analysts, Engineers and IT Leads. Work with stakeholders to deliver the Product Roadmap by producing clear and manageable roadmaps and backlogs for delivery and communication.

Experienced in product management and agile methodologies you bring stakeholders together to solve problems and optimise product capabilities to enable the business to reach their strategic and operational objectives. You effectively matrix manage cross functional team members assigned to your product squad, liaising across multiple teams and functions to ensure engagement and successful product delivery against agreed business expectations and governance processes. 

This role is for D365 and Microsoft products within St John and therefore the applicant requires experience and knowledge with D365, CRM, Microsoft and associated architecture, tech stacks, processes and user support. St John are looking for a person who has demonstrable and proven experience working with Dynamics 365 to deliver CRM programmes with complex, multi-audience organisations with a disparate database and business requirements to support growth, integrations, data cleansing and unified consent management. Alongside this we would expect the role to lead on Microsoft platform management, supporting wave releases and the adoption of new features and functionality. 

About You
You will be educated to GCSE level or equivalent (Grade C) inc Maths & English (minimum of 5), be Product Management certified/Agile Project Management / any other recognised Product mgt qualification, have demonstrable and proven experience of Microsoft Platform Management, have proven experience of D365 product management lifecycle: product vision, product roadmap, backlog management, feature and user story development, have demonstrable and proven experience of D365 Sales, Marketing and Customer Engagement, have experience of working in structured product team following defined governance standards relating to product roadmaps, resource management, issue management, change management etc & have the ability to translate complex technical solutions to a non-technical audience and gain the right level of buy-in and support.

About the Role

Essential responsibilities – all Product Managers

• Define the product strategy and roadmap in line with the organisation’s strategy and goals, and the DDaT transformation programme
• Create and manage timelines for delivering the product roadmap, planning new features and changes to the product that account for a range of factors such as risks and opportunities
• Be recognised as the expert in the business on the product, the industry and relevant technology
• Act as a leader for your product within the business and build relationships with business stakeholders
• Run cross functional squads to deliver product roadmaps without formal line management authority over squad members
• Ensuring that requirements, solution design and tests are documented and maintained for traceability across product releases
• Work with external third parties on transformation programmes and/or the design and support of product features
• Run and participate in product ceremonies (stand ups, sprint planning, reviews and retros)
• Gather and evaluate ideas and opinions from users and product stakeholders to prioritise the most valuable features for delivery
• Inspire and enthuse colleagues and users of the product
• Appropriate product governance and communication structures are implemented and maintained
• Monitor, report and improve product performance 

Essential responsibilities – all Employees 

• Engage, involve and empower St John People in problem-solving and improving the organisation
• Actively promote diversity and a variety of perspectives across the organisation
• Perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder
• Be able to work on your own initiative and be highly motivated to achieve both personally and within a team 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.