Performance jobs in brentwood, essex
At Cadet Digital Services, we’re delivering digital transformation for one of the UK’s largest youth organisations the MOD-sponsored Cadet Forces. With over 80,000 cadets and adult volunteers relying on our systems, your work here won’t just be seen, it’ll matter.
We’re looking for someone who’s passionate about Agile, confident enough to enable a technical team, and hungry to grow. This is an ideal opportunity for a developing Scrum Master who’s ready to take ownership, gain leadership experience, and work at the heart of a mission-driven organisation.
Responsibilities
· Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
· Enabling continuous delivery of high-value digital products.
· Coach team members and stakeholders on Agile principles, promoting a culture of collaboration, accountability, and iterative improvement.
· Support product owners with backlog refinement, prioritisation, and clarity of user stories.
· Monitor team health, performance, and delivery metrics, identifying opportunities for improvement.
· Champion user-centred design and ensure the team maintains a strong focus on meeting user needs.
· Promote the use of Agile tools (e.g. Azure DevOps, Jira, Trello) across Cadet Digital Services.
· Help teams balance technical debt and delivery priorities by fostering healthy conversations between developers and product owner.
· Support onboarding of new team members, helping them understand Agile working practices and team norms.
· Promote Agile best practices and contribute to the maturity of Agile delivery across Cadet Digital Services.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Sunday 15th June.
Interviews will be held (virtually) during the week commencing 23rd June.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Position: Fundraising Executive
Hours: Part-time,17.5 hours a week
Contract: Permanent
Location: Office based, from one of four national offices (London, Cardiff, Belfast, or Edinburgh) with flexibility to work remotely
Salary: Starting from £13,192 (FTE £26,384) per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at the entry point salary of £13,192 (FTE £26,384) per annum, increasing to £14,016 (FTE £28,033) after 6 months service and satisfactory performance and to £14,841 (FTE £29,682) after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We aim to deliver impactful, high-quality, and innovative community fundraising initiatives that engage our incredible supporters, providing an exciting and inclusive calendar of events and activities year-round.
As a Fundraising Executive, you'll support the Community and Events Fundraising Team with a wide range of events, helping to ensure they are delivered to the highest standards. You'll be instrumental in building strong relationships with supporters through exceptional customer care and stewardship, contributing to the overall success of the C&E fundraising objectives. Working alongside the team, you'll help create a positive experience for participants, ensuring every event runs smoothly and meets its goals.
This is a Part time, 17.5 hours per week position.
Closing date for applications: 9:00 on Monday 2nd June 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
About you
Do you have excellent communication, organisational and interpersonal skills? Do you enjoy interacting with supporters and building lasting relationships? Want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a driven and pro-active Events Fundraiser to join our growing Community and Events team. You’ll be joining the team as we continue to refine and expand our mass participation events portfolio including London Paris Ride, Great North Run and 100 miles for myeloma. You will have experience in event delivery or project planning, delivering these activities within tight deadlines while successfully building effective relationships.
The role holder will have strong administration skills, attention to detail and work as part of a team. You will be self-motivated and able to work remotely with little supervision, managing a wide range of tasks and having an interest in sporting and mass participation fundraising events.
Previous experience or knowledge of digital marketing, virtual fundraising events and using Raiser’s Edge or similar CRM system would be an advantage but not essential.
About the role
As the Events Fundraiser you will be required to research, promote and deliver fundraising events, campaigns and activities, providing excellent stewardship to supporters, whilst working to help achieve monthly fundraising income targets. You will work to deliver an annual calendar of runs, walks, challenge and sporting events across the UK as well increasing support through Myeloma UK virtual and Facebook events.
The role holder will work with the Senior Event Development Fundraiser to provide the highest quality of event delivery as well as developing relationships, securing support, marketing, delivering and monitoring the event ensuring post event evaluation and future recommendations are made. They will also work closely with Community Fundraisers, supporting them as they identify opportunities to expand and diversify their fundraising portfolio.
You will work with other teams, develop materials required to support all marketing and promotion of events, ensuring organisational brand, style and key messages are adopted and ensure maximum use of database and other technology to increase operational efficiency within event fundraising.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 15 June 2025 and interviews will be held w/c 23 June 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
This role will play a leadership role in delivering our ambitious policy influencing programme, helping to shape and implement influencing plans to bring about the changes needed to reduce, prevent and eventually end the need for food banks in the UK. It will provide management and oversight to some of our strategic projects.
Role responsibilities
· Developing and implementing Trussell’s influencing strategy
Working with teams across the organisation to ensure key groups, including our community of food banks, corporate partners, churches and church-related organisations have a clear role in our policy influencing approach.
· Planning and delivering impactful public affairs activity
Ensuring systems are in place to help plan, monitor and evaluate public affairs activity and maximise opportunities to engage with key audiences, including Parliamentarians, advisers, and UK Government Ministers; and support close working with colleagues in all UK nations and regions. Managing the development and delivery of public affairs activity to support high profile influencing campaigns.
· Building and managing strong relationships with key external stakeholders
Developing relationships, partnerships and networks to help raise the profile, credibility and influence of Trussell and our policy positions, particularly in the UK Parliament. Representing Trussell and promoting the organisation’s policy position to key audiences, including in meetings and events with Parliamentarians.
· Developing public affairs support to the food bank community
Working closely with a small team of Network Policy and Research Officers and the Organising and Local Mobilisation team to support our community of food banks to build and maintain strong relationships with their local MPs. Ensuring public affairs activity is well aligned to campaign strategies involving the food bank network.
· Embedding participatory approaches across our public affairs and wider influencing activity
Supporting further development of a participatory approach to policy influencing to ensure it is rooted in the lived experience of individuals affected by poverty. This includes ensuring an ethical approach in line with our values.
· Providing advice and line management
Have line management responsibility for individuals within the team, providing pastoral and development guidance along with task management on key projects. This includes regular 1:1s, objective setting and collaborative monitoring, and support with development needs.
Person Specification
Technical skills and minimum knowledge:
· Track record of successfully influencing politicians and key decision-makers to achieve strategic goals at different levels of government.
· Track record of delivering strategic public affairs activity based on robust evidence, from development to evaluation.
· Can explain components of effective policy influencing, including knowledge of the machinery and structure of government (UK, devolved, local) and experience of informing campaigns activity to mobilise support for policy change.
· Demonstrates a good understanding of policies that affect UK poverty and hunger. Can explain policy motivations of main political parties and can advise on how to influence them most effectively.
· Excellent written and oral communication skills, particularly in demonstrating enthusiasm and experience when communicating complex topics to non-specialist audiences.
· Experience of line managing, including dealing with performance issues and supporting team development.
Behaviours and competencies:
· Works collaboratively, managing challenges in a constructive manner
· Balances competing priorities and work to tight deadlines
· Demonstrates a dedication to the values of Trussell
· Demonstrates empathy for people from disadvantages, marginalised or socially excluded backgrounds
· Role models inclusive behaviour, values and leadership
The client requests no contact from agencies or media sales.
Do you have proven experience of successfully managing large, integrated social media campaigns for both paid and organic across multiple channels, plus up to date knowledge of the latest social media trends and digital landscape as a whole? Then join Shelter as a Social Media Manager and you could soon be playing a leading role within our Social Medias team.
About the role
The Social Media Manager will work with teams across the organisation to ensure social media content is timely, engaging and producing the best results for Shelter, its supporters, and service users.
The post holder will manage the Social Media Officer and develop and implement channel strategies for the organisation’s social media output. They will be data-driven, using analytics to present on key metrics to the rest of the organisation to showcase the power of social media.
Role specifics
In this role, you’ll lead on developing and delivering Shelter’s social media strategies across all channels, ensuring our content is forward-thinking, engaging, and aligned with our mission and values. You’ll manage and support the Social Media Officer, helping them grow and succeed in their role, while also curating high-quality content that reflects our brand and keeps us at the forefront of digital trends. Working closely with colleagues across the organisation, you’ll oversee our owned, paid and earned content streams, use data to track performance, and help shape campaigns that connect meaningfully with our audiences. You’ll also play a key part in exploring new platforms, supporting teams with best practice, and occasionally contributing to out-of-hours and crisis communications when needed.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Social Media Team consists of 5 roles, working across Shelter to manage our social media output and serve our comms, fundraising, retail, and services’ functions. Within the team we cover content, community management, reporting, training, and influencer outreach.
Part of the Comms and Content sub-directorate, the Social Media Team have close ties with our Campaigns, Media, Public Affairs, Policy, Marketing Teams, as well as working with Income Generation, and the Digital Advice Team within Services.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year
Responsible to: Head of Helplines
Responsible for: Helplines Advisors and service
Salary: Point 36-39 £38,349.28 - £41,585.25 (a London Allowance of £3,299.00 will be applied to employees who live in London
We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure.
Hours: 35 Hours per week; Monday – Friday 9am – 5pm
Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding. Please note that there are two full time positions avaialble for this role.
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: 9th June 2025, 17:00
Interviews to take place: 25th June 2025. These will be held in-person at the VAI address above
About the role:
Respect is seeking two Helplines Team Leaders. You will be the main point of contact for the team of Advisors and provide line management support along with other focused meetings that guide their work with service users.
You will manage concerns raised by Advisors and make decisions on safety actions, and deal with complaints. You will oversee the implementation of a rota system that maximises resource capacity at peak call times to meet high demands. Work collaboratively with partner agencies that deliver programmes of support for both male victims and perpetrators, and set up signposting and referral processes that supports our work.
About you:
- At least two years’ experience of working on complex cases in a multi-agency environment and working with other professionals/agency to manage risk and safeguard vulnerable adults and children
- An understanding of the root causes of domestic abuse, both individually and societal, and its effects on victims, in particular male victims
- An understanding of the help-seeking barriers for male victims of domestic abuse
- Ability to lead a team using motivational strategies that inspire and create a positive working atmosphere
- A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and submit to our Operations Department in word doc. format only, please.
For an informal discussion about the role, please contact our HR Team directly.
Closing date: 9th June 2025, 17:00
Interviews to take place: 25th June 2025. These will be held in-person at the VAI address above
The client requests no contact from agencies or media sales.
Are you an experienced fundraising leader ready to help shape the future of high-value giving?
The MND Association is at the forefront of the fight against motor neurone disease, and we're looking for an exceptional leader to join our team. As Head of High Value Partnerships, you will shape our high-value fundraising strategy, lead a talented team, and drive significant income growth across corporate partnerships, major donors, and trusts and foundations. This is a pivotal opportunity to secure transformational support that funds vital research and services for people living with and affected by MND.
As Head of High Value Partnerships, you will lead a talented team to deliver ambitious income targets and build strong, long-term relationships. You will bring a confident, collaborative approach and a proven track record of growing income.
Key Responsibilities:
- Develop and implement a high-value partnerships strategy across corporates, major donors and trusts
- Lead a proactive acquisition approach and drive new business activity and secure six- and seven-figure partnerships and donations
- Build and maintain a strong, diverse pipeline of high-value prospects
- Work with teams across the organisation to develop compelling funding proposals
- Lead and support your team in managing donor and partner relationships
- Personally manage a portfolio of key relationships
- Contribute to and support the delivery of high-value engagement and stewardship events
- Develop funding bids and tenders in partnership with other teams
- Monitor fundraising performance and provide timely reports and analysis
- Champion an inclusive, high-performing culture across your team and wider colleagues
About You:
- Experience in at least two of the following: corporate fundraising, major gifts, or trusts and foundations
- Strong leadership skills with experience developing high-performing teams
- Able to build and sustain trusted relationships with a wide range of stakeholders
- Strategic thinker with excellent financial and analytical skills
- Skilled in written and verbal communication, including influencing and presenting
- Comfortable managing change and identifying opportunities for growth
- Confident managing budgets and using fundraising software and CRM systems
- Committed to the MND Association's purpose and values
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week. The role can be based from Northampton or London. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Proven experience of growing income and providing excellent stewardship in at least two of the following areas: corporate partnerships, major gifts, and trusts/foundations.
- Strong experience leading and developing high-performing teams.
- excellent interpersonal, communication (written and verbal), and presentation skills, capable of building rapport and influencing effectively across diverse audiences.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
This is a flexible role with regular travel to London and other UK locations. As Head of High Value Partnerships, you'll play a key role in shaping the future of our income generation-and the future of people affected by MND.
If you're a strategic thinker, a passionate leader, and a results-driven fundraiser, we want to hear from you.
The client requests no contact from agencies or media sales.
Role: Business Development Manager
Salary: £42,000
Location: Wherever you are in the UK! We are more interested in your passion than your postcode because we want the best people to come and work for SignHealth. Occasional travel will be required
Hours: 37 hours per week, Monday-Friday
Report to: Head of Business Development
Closing date: 29 May 2025
About the role
SignHealth is a passionate and unique deaf-led charity, committed to creating a future where there are no barriers to good health and wellbeing for deaf people.
Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness. We also deliver our own services to reach deaf people in our shared language (BSL) in their moment of need, through domestic abuse support, therapy, advocacy and residential services.
As Business Development Manager, you will drive SignHealth’s growth by securing funding and building partnerships with government bodies, statutory funders, and key partners. Your work will help expand deaf-led services in mental health, domestic abuse, social care, and children and young people’s support.
You will identify new funding opportunities, craft compelling bids and tenders, and support service sustainability through strategic development. Working closely with internal teams and external stakeholders, you will play an essential role in helping SignHealth thrive and deliver vital support for deaf people.
Your key priorities will include:
- Increasing bid capacity within the Business Development team to obtain more funding.
- Supporting the growth of SignHealth’s commercial consultancy services.
- Assisting in the business development of our social care services.
You will be involved in income generation, identifying and pursuing funding opportunities from statutory bodies, government contracts, and commercial sources and assisting in monitoring the performance of secured contracts and funding agreements. You will represent SignHealth at events, foster strategic partnerships, and strengthen relationships with funders and stakeholders.
Do you have proven track record in securing income from government and statutory bodies?
Do you have demonstrated success in leading proposals, tender bids, or grant applications?
Do you have strong project management, relationship management and stakeholder engagement skills?
Why choose SignHealth?
We will work alongside you during your career with SignHealth to maximise your full potential with training and development to help you become the best you!
Working with your line manager you will receive an in-depth induction to give you great insight into our charity and what we do.
You will find out the role you will play in helping SignHealth deliver its mission.
Join our learning pathway with BSL, we offer paid training and development to further your BSL knowledge.
Wellbeing is at the heart of everything we do! It’s not just about our clients, it’s about you too.
Being a SignHealth employee you will also receive:
- 25 days holiday per year plus bank holidays (pro-rata)
- 2 wellbeing days per year (pro-rata)
- Company’s pension scheme with Standard Life from your first day of employment. Employer contribution amount: 6% of your salary, minimum employee contribution of 5%
- Eye care vouchers
- 5 days per year of paid study leave (CPD) (pro-rata)
- Expenses policy which allows payments for items when working away from home
- 2x salary life assurance scheme (death in service)
- Fully funded BSL training
- Sick pay policy
- Equipment and furniture desk/ chair to work from home.
- Refer a friend £200 voucher for both the referee and referrer!
To Apply
If this sounds like a position you would be interested in, please apply today!
To apply, please use our online application form.
We positively encourage applications from deaf people, disabled people, people of colour and people from the LGBT+ community. We will support all applicants along the journey of our recruitment process.
Offers of work are subject to: DBS check, Right to Work checks, satisfactory references and Medical Health clearance.
Pro Bono Community is seeking a Training and Volunteer Coordinator to help us achieve greater access to justice.
Pro Bono Community is a registered charity that has developed specialised training programmes for students, trainees and lawyers covering the practical skills involved in delivering free legal advice and areas of social welfare law. In conjunction with the training, the charity arranges and manages volunteering placements at Law Centres and other advice agencies. The charity’s activities include a number of grant-funded projects which the coordinator will be heavily involved in.
We are looking for individuals to join our team who share our aims and mission and are driven to make them a reality.
About the role
Pro Bono Community is looking for a Training and Volunteer Coordinator to help us run programmes aimed at improving the amount and quality of access to justice by training law students and others and then placing them to work as volunteers at advice agencies.
The Training and Volunteer Coordinator will report to and work alongside the Director to undertake work supporting the charity’s activities with a focus on recruiting and training students and lawyers and then coordinating volunteering placements for them at Law Centres and advice agencies. The role also includes administrative work relating to a pioneering digital advice clinic the charity runs in conjunction with a Citizens Advice agency in London.
This is a full-time role with a salary of £30-33,000 depending on experience and the charity is seeking to appoint someone with knowledge of training and the legal/advice sectors and/or experience in a similar role. Occasional weekend work may be required. The role will involve working from home with some travel involved to London and elsewhere in support of the charity’s activities. The role includes annual leave of 25 days and a workplace pension scheme.
Responsibilities
Training and General Administration
· Producing and printing publicity and training materials
· Maintaining databases, content management systems, websites, social media and other tools
· Dealing with enquiries, including those made via the PBC mailbox and telephone line
· Organising the location and timetabling of training programmes
· Liaising with trainers and others to facilitate training
· Attending training programmes and assessments where necessary
· Keeping attendance records
· Monitoring development of the training content and facilitating discussions between stakeholders/authors
Volunteer coordination
· Arranging volunteer placements with advice agencies
· Designing and implementing rotas for volunteering
· Managing PBC’s online volunteer portal and volunteer activity logs
· Monitoring attendance and feedback
· Reacting to problems arising from attendance and other issues
· Dealing with volunteer enquiries
· Liaising with advice agencies on volunteers’ performance
· Dealing with enquiries from advice agencies
Monitoring and Evaluation
· Assisting advice agencies to evaluate volunteers’ impact through focus groups, surveys and other research tools
· Collating and analysing data
· Coordinating monitoring and evaluation reporting
· Designing and implementing monitoring and feedback tools
· Reviewing and revising monitoring and evaluation processes
Partnership management
· Working with the Director to:
o Develop and maintain productive relationships with Law Centres, advice agencies, universities, law firms and other stakeholders
o Identify and source partnership opportunities
o Explore new ways of working with partners
Competencies
Essential
· Administrative experience in the legal, educational or voluntary sectors
· Excellent organisational and interpersonal skills
· Strong written and oral communication skills
· Attention to detail
· IT skills
· Ability to work well independently and as part of a team
· Very good internal and external stakeholder management skills
· Problem solving
· Ability to identify areas for improvement in processes and policies
· Ability to be flexible and assist with different aspects of the project as necessary
· Use of initiative
Desirable
· Legal background
· Knowledge of or experience in the free legal advice sector
· Knowledge of or experience in the training/HE sector
· Experience of working with volunteers
· Knowledge of digital training and communications tools
We have an exciting opportunity for a Helpline Advisor, internally known as a Triage & Early Interventions Office to join the team in Ingatestone, Essex, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression
About the role:
You will be supporting people on the telephone, by text or email from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
These roles are based in our Essex office in Ingatestone. There may be an option to split the work between home and the office. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Do you have proven experience of successfully managing large, integrated social media campaigns for both paid and organic across multiple channels, plus up to date knowledge of the latest social media trends and digital landscape as a whole? Then join Shelter as a Social Media Manager and you could soon be playing a leading role within our Social Medias team.
About the role
The Social Media Manager will work with teams across the organisation to ensure social media content is timely, engaging and producing the best results for Shelter, its supporters, and service users.
The post holder will manage the Social Media Officer and develop and implement channel strategies for the organisation’s social media output. They will be data-driven, using analytics to present on key metrics to the rest of the organisation to showcase the power of social media.
Role specifics
In this role, you’ll lead on developing and delivering Shelter’s social media strategies across all channels, ensuring our content is forward-thinking, engaging, and aligned with our mission and values. You’ll manage and support the Social Media Officer, helping them grow and succeed in their role, while also curating high-quality content that reflects our brand and keeps us at the forefront of digital trends. Working closely with colleagues across the organisation, you’ll oversee our owned, paid and earned content streams, use data to track performance, and help shape campaigns that connect meaningfully with our audiences. You’ll also play a key part in exploring new platforms, supporting teams with best practice, and occasionally contributing to out-of-hours and crisis communications when needed.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Social Media Team consists of 5 roles, working across Shelter to manage our social media output and serve our comms, fundraising, retail, and services’ functions. Within the team we cover content, community management, reporting, training, and influencer outreach.
Part of the Comms and Content sub-directorate, the Social Media Team have close ties with our Campaigns, Media, Public Affairs, Policy, Marketing Teams, as well as working with Income Generation, and the Digital Advice Team within Services.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Join Bliss as Digital Officer and help us create a first-class online experience for families of babies born premature or sick, healthcare professionals and our passionate community of Bliss supporters.
Role Summary
The Digital Officer ensures Bliss' digital operations run smoothly. Their main responsibilities include website maintenance, supporting staff with digital needs, and managing digital best practices for tracking, reporting, and content. They will also assist in key digital projects and lead smaller initiatives.
This is an excellent opportunity for someone to gain experience in a range of skills and expertise including website management, monitoring and evaluating website analytics and leading and supporting innovative digital projects across the organisation.
- Location: Hybrid, with a minimum of 3 days over 2 weeks worked in our London Bridge office
- Salary: £32,000 FTE
- Terms: 30-35 hours a week, permanent role.
Role Details
The Digital Officer is responsible for maintaining Bliss’ website on a day-to-day basis making sure that the website’s functionality and content is of the highest standard and providing an excellent user experience.
You will use your digital skills and understanding to help edit, create and manage the Bliss website including regular monitoring through analytics.
You will work closely with the Digital Programme Lead on various digital projects will also work with different teams across the organisation to support their digital initiatives and needs.
The ideal candidate will ideally have experience of working in a digital or similar role, be able to work on their own initiative and have excellent understanding of user needs and creating digital content.
You’ll provide website training and support to colleagues across the organisation, as well as work with our digital agency on support requests and projects as and when required.
You will be motivated by an excellent understanding of the impact and reach that digital content can have, and be able to demonstrate the following:
- Experience working in a digital communications or digital marketing environment
- Significant experience in using a website CMS and a range of digital technologies
- Significant experience of creating online content that is accessible for all audiences
- An understanding of search engine optimisation and user experience best practice
- Excellent written and verbal communicator, able to translate technical information for colleagues who may be less technically knowledgeable
- A creative, proactive approach to finding digital solutions and solving technical issues
- Experience of Google Analytics and other methods of measuring digital performance to help improve activities
- Good knowledge of digital trends and ability and appetite to keep up to date with advances in these and apply to Bliss’ work
- Reliable and able to work on a variety of tasks and manage own time effectively
- Proven ability to build effective internal and external relationships
- Exceptionally high attention to detail and desire to make a difference
- Ability to work on own initiative
This is a fantastic opportunity to develop and refine your skills as a digital officer in this varied and creative role.
For more details please view the job description and person specification below.
Don’t meet every single requirement?
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Bliss we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every aspect of the job description, we encourage you to apply to tell us what you can offer our organisation. You could be just the right candidate for this or other roles.
How to apply
Interested applicants are requested to submit the following documents
- Your CV (please ensure this does not include your age, gender or any other personal characteristics)
- Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long
This information is used when shortlisting candidates for interview.
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.
Recruitment Timeline
- The deadline for applications is 5pm Wednesday 4 June
- First round interviews will be held virtually on w/c 23 June
- Second round interviews will be in person at our London Bridge offices on w/c 30 June
The client requests no contact from agencies or media sales.
Job Title: School Careers Adviser
Location: Kent and Medway region
Salary: £29,291 - £32,343 dependent on experience
Hours: Full-time (37 hours per week) or Part-time (3 days-per week)
Contract: Permanent (Term Time Only)
Reports to: Senior Careers Adviser
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
Ethical – We work with professionalism, honesty and integrity.
Passionate – We reach out enthusiastically to all who need out support.
Innovative – We inspire, enhance and improve.
Collaborative – We engage, support and share with others.
Young Peoples’ Careers Service
CXK is the lead provider of Personal Careers Guidance to young people in schools and specialist centres across Kent & Medway, where we provide independent Personal Careers Guidance, via our CXK Young Peoples’ Careers Service.
We provide this through a variety of creative and innovative approaches:
The Team
We are a diverse and welcoming team of advisers, who use a wide variety of creative methods to deliver personalised, client centred, personal careers guidance, ranging from one-to-one sessions through to group guidance, parents and options evenings, as well as focused talks and assemblies. We have minimal admin and keep our clients’ experience central to what we do, providing an inclusive service with individualised action plans, including the use of visual career maps, career cards and white boards, alongside more traditional approaches where appropriate.
We follow the CDI code of ethics and best practice for Action Planning (which names and recognises CXKs innovative work in this area)
The team is led by Chris Targett RCDP, who alongside his work at CXK, is the current Chair of the Careers Writers Association and co-author of the recently released Career Development and Inclusive Practice book, published by Trotman Publishing in partnership with the CDI.
The team is small but impactful. Feedback from our young people, that tell us about what our students valued regards our services:
· Helping young people understand their next steps
· Helping young people understand the options and careers choices they have
· Helping young people to know where to access further help, information, or support
The Role
The Careers Adviser will travel across Kent and Medway to a broad range of school and college settings, delivering creative and inclusive Personal Careers Guidance, as well as assemblies and drop-in sessions as required.
Each student and each learning environment will be unique, so the opportunity lends itself well to candidates who enjoy traveling and working in varied locations, meeting people from diverse backgrounds, and educating people of all abilities.
You will routinely liaise with Careers Leaders and senior school/college staff to arrange and deliver activities for students during the school day. Whilst most delivery will take place between 8:30am and 4pm, travel before and after these times will be required and occasional attendance at parents’ and options evenings will also be required, but you will be given time off in lieu where this is applicable.
We would require you to work five days-a-week, term time only, with a pro rata holiday entitlement. If you would prefer part-time only employment (minimum of three days a week), this can be negotiated.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
· Level 6 (or above) Careers Guidance Qualification
· In possession of a full, clean UK Drivers Licence with access to your own vehicle
Essential Criteria
· Experience of delivering CEIAG in schools / colleges, face-to-face with young people Enthusiasm
· A willingness to deliver activities during school timetables; occasional evening events rebalanced via “time off in lieu.”
· Knowledge of Post 16 and Post 18 education and training routes for young people with and without additional needs and disabilities
· Adept at juggling activities and travel, emails and routine project admin; balancing school site work with homebased preparation and admin
· Experience of Microsoft products and ability to use them effectively, including Outlook, Excel, Word and PowerPoint
· A commitment to undertake all necessary training for the role
You can read more via the Person Specification here
Employee Experience
A career with CXK is rewarding work enabling you to fulfil your potential. This eclectic and exciting role within the CXK Young Peoples’ Careers team, provides the opportunity for you to travel from home to various education settings, networking with teachers and careers educators across the Kent and Medway area. You will hone specialised skills and knowledge relating to Post 16 and 18 career pathways, including 6th Forms, colleges, study programmes, gap-years, entrepreneurship, university and apprenticeship routes whilst being a positive influence on young people’s lives.
CXK employee benefits include:
· CDI and professional register membership (RCDP) paid for by CXK
· 30-33 days holiday, plus bank holidays
· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
· Flexible working
· Enhanced maternity and paternity leave
· Training and development programmes and opportunities
· Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Tuesday 3rd June 2025
Application review date: Thursday 5th June 2025
Interviews dates: From: Thursday 12th June 2025
Useful Information
Should you wish to have an informal conversation before submitting your application, please contact the Recruitment Team.
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
All applications must be submitted online via our portal.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing & Communications Manager
May 2025
1 Job Details:
Reports to: Director of Finance & Operations
Hours: 28 - 35 hours per week (negotiable)
Location: Home based (with occasional travel)
Salary: c £37,000 (with an excellent benefits package including life insurance and private healthcare)
Start Date Immediate
2. About us:
The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.
In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC), our approach is to co-ordinate existing programmes and shape new initiatives, in support of the ambition to make the UK the safest place to live and work online.
We are also a membership organisation, with corporate members, who share our interest in promoting, supporting and developing the cyber security profession.
3. The role:
If you’re successful, you will have a unique opportunity to join a growing organisation at an important phase of its development. This exciting strategic and operational role will enable you to lead on the dynamic marketing and communication approach of an organisation with a very important mission which engages with a myriad of important stakeholders
4. Main Duties and Responsibilities
· To lead the delivery of the organisations marketing and communications (marcomms) strategy plan.
· To lead the development of strategic marketing and communication plans across all programmes, products and services.
· To ensure that marketing and communications across the organisation reflect and align with the UK Cyber Security Councils brand, vision, mission and values.
· To oversee and deal with brand governance issues and to drive, manage and implement marketing solutions and promotions that support agreed brand awareness targets.
· To manage our digital and social media channels and to ensure that all programmes and services are promoted effectively through these channels.
· To write high quality content, briefs, press releases and social media posts as part of our marcomms requirements.
· Working with the leadership team to develop a plan and process for internal communications across the Council.
· To lead on collaboration with licenced bodies and partners on joint marcomms and promotions
· To maintain an awareness of the Council’s strategy and wider cyber security landscape and propose content that will speak to key audiences.
· To update the website content on a regular basis as the window to the organisation.
· To work with internal and external colleagues to agree marketing and communications strategies for each programme and support the delivery of e-marketing and social media campaigns.
· To lead on the delivery of consistent, branded marketing collateral – print and digital in support of identified brand awareness targets.
· To lead on promoting our events management activities working closely with internal and external colleagues.
· To develop and evaluate customer research, market conditions and competitor data to ensure that annual marcomms plans remain refreshed and up to date.
· To work with senior managers to develop annual engagement targets based on
increased engagement and influence.
· To measure and report performance of all marketing activity, assessing against
targets, together with other relevant metrics and analytics.
· To prepare progress reports as required for the Chief Executive and/or Board of Trustees.
· To ensure effective data management concerning members and supporters to ensure that GDPR compliance is maintained at all times.
· To represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.
· To undertake other tasks from time to time as required by the Leadership Team.
This job description is intended as a general guide to the scope of the post and may change in line with the needs of the service or at the request of the line manager.
5. Person Specification:
5.1 Essential Criteria:
· Experience and willingness to be hands on in content development and production including graphic design of marketing collateral
· Experienced in copy writing, proof reading and editing content
· Experience of content management systems (CMS)
· Experience of working with creative agencies and PR companies
· Excellent written and verbal communication skills
· Experience of using customer relationship management systems (CRM)
· Excellent project management skills
· Attention to detail and driven by high quality outputs
· Ability to work autonomously, work under spikes of pressure and meet deadlines
· Ability to think outside the box, dynamic and innovative
· Experience of managing the social media area including content and campaigns
· A track record of successful programme and organisational marketing
5.2 Desirable:
· A degree in marketing or communications or equivalent
· An understanding of the Cyber Security Profession
· Experience of managing staff, volunteers or interns
· Experience of creating high impact comms design
· Experience of commissioning content from external authors
· Experience working in a professional body context, and/or with committees and volunteers
6. Diversity
We actively encourage applications from a wide range of people from diverse backgrounds to apply for our positions as we are committed to having a team that is made up of diverse skills, experiences and abilities people.
We actively support diversity and inclusion and ensure that all our employees are valued and treated with dignity and respect as we want to encourage everyone in our business to reach their potential.
7. How to apply
Please forward an up-to-date CV, along with a supporting letter (max 2xA4), indicating how you meet the person specification criteria outlined above.
8. Timetable
Closing Date: 06/06/2025
Interview: Week beginning: 09/06/2025
Start Date: ASAP
Important note:
We will be interviewing on a rolling basis and so we may close the recruitment process early if an outstanding candidate is secured. Please do not contact members of the Council directly around this role but use the website’s formal application process. We will not be engaging with other recruiters in relation to this role.
Salary: £35,657 per year (FTE £39,000)
Working hours: 32 hours/week
Department: Commercial and Operations
Number of posts needed: 1
Location: Hybrid (75% office based, 25% home based)
Working Pattern: Monday to Friday
Reporting to: Chief Operations Officer
Contract: 18 months fixed-term
Application Closing Date: 4 June 2025
Our operations team is led by the Chief Operations Officer (COO) and includes the finance and bookings & venue teams. This is a newly created role that will report directly to the COO and work closely with the wider operations team.
Scope of role
The Senior IT & Operations Officer is responsible for leading the central coordination of IT operations, managing key relationships with two main contractors (IT and estate management), and ensuring seamless integration of IT infrastructure and estate management services. This role involves overseeing the effective and efficient functioning of both IT systems and estate operations for Toynbee Hall and Toynbee Trading, while prioritising the safety of staff and stakeholders on-site. The officer will proactively identify opportunities for improvement, resolve issues, and maintain a collaborative working environment to support business continuity, operational efficiency, and safety standards across all operational areas. Additionally, they will support the procurement of IT and estate-related items, such as IT kit, ensuring timely and cost-effective sourcing of required resources.
Responsibilities and Accountabilities
Information Technology & Systems
- Support the COO and wider SMT with all IT related strategy including procurement and streamline of new IT service provider/s. Including setting up KPIs’ and using these to assess performance.
- Manage the setup of new staff – including the procurement of equipment required for the role – this includes all communication tools.
- Managing the relationship and being the key point of contact with the technology suppliers and technology support providers.
- Identifying cost savings/efficiencies in the tech stack.
- Supporting IT KIT refresh plans and purchase, this includes audit of needs and vendor negotiations and lifecycle planning with the COO.
- Leading on regular assessment of IT and systems needs for all services and administrative staff.
Facilities, Health and Safety & General Administration
- Act as the main point of contact with our property management company. Work with the COO to escalate issues.
- Book in contractors and maintain all required documentation in conjunction with other key stake holders (property manager/agent).
- Be the escalation point for maintenance issues, liaising with the property management company to make sure that issues are dealt with in a satisfactory manner.
- Work with H&S consultants and property managers to ensure all relevant training is planned for and carried out and Risk assessments are being completed and used.
- Work with HR to ensure that all relevant training is planned for and carried out.
- Maintain records for all mandatory tests in conjunction with our property agents.
- Liaise with the Events and Venue Manager to ensure building management is always in place, keyholding, security etc.
Projects
- Manage ad hoc projects on behalf of the operations team; such as refurbishments, implementation of printer management.
General
- Building good working relationships across the organisation
- Representing Toynbee Hall to external audiences
- Developing an open and ‘critical friend’ dialogue within our programmatic work
- Undertaking any other appropriate responsibilities that may arise such as top up of franking machines, and general administrative orders as needed.
Managing Yourself
- Working toward an agreed annual work-plan meeting targets and milestones
- Prioritising and managing your workload
- Taking responsibility for your personal development and seek out opportunities for support and development
- Take part where appropriate in monitoring and evaluation planning and practice.
Essential Criteria:
- Project management experience.
- A high level of organisational skills.
- An ability to understand complex information and communicate it simply.
- Comfortable following processes and supporting other people to do so.
- Independent thought and attention to detail.
- High level expertise to use the Microsoft Office suite particularly Teams, Sharepoint, Excel and Outlook.
- A strong communicator with the ability to form trusting and supportive relationships quickly, internally and externally.
- Able to work proactively, independently and within a team.
- Able to work collaboratively with the wider teams at Toynbee Hall.
- Good negotiation skills.
- Basic level understanding of H&S, GDPR and confidentiality.
- Understand basic budget management and purchasing process.
- IT related qualifications and experience such as cyber security, Microsoft 365 suite skills.
- Good understanding of charity technology needs.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.