Foundations Personal Wellbeing Advisor

Salary Range (pro rata if part time): CGL points 23 to 28 (£23,218.59 - £26,983.44)

The new and exciting post of Foundations Personal Wellbeing Advisor

The post holder will work as an integral part of CGL and hold a dual role of delivering Foundations of Personal Wellbeing and being and a Personal Wellbeing Advisor within the West Midlands Area.

 No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

Overview

Do you want to work for a caring organisation that believes in people?

Do you want to make a difference?

As a Foundations Personal Wellbeing Advisor with Change Grow Live you’ll work with people who use our services, helping them get to where they want to be.

The post holder will work as an integral part of CGL and hold a dual role of delivering Foundations of Personal Wellbeing and being a Personal Wellbeing Advisor within the Sandwell area.

Under the supervision of the CGL National Team Leader and integrated within the Ingeus Hub provision, you will deliver flexibly on a rolling basis CGL’s Foundations of Personal Wellbeing, which comprises of five modules

• The Road to Desistance
• Building Resilience
• Thoughts, feelings, and behaviours
• Mindfulness and Wellbeing
• Support Networks
• Citizenship
• Thinking and behaviour cycles
• This is who I am.

When not delivering the Foundations of Personal Wellbeing you will be acting as and Personal Wellbeing Advisor within the Ingeus Hub

You’ll have to record information about what you do, so enjoying a bit of paperwork and attention to detail is important. But most of the time you’ll be enjoying working with people from all backgrounds, making a difference to their lives.

Our values are to be compassionate, open and bold. If this sounds like you we’d love to hear from you so click apply.

Closing Date: 17/5/2021

Interview Date: 19/5/2021

For further information, and to apply, please visit our website via the Apply button.

If you have any questions or concerns on this opportunity that you would like to talk through please contact us.

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.

Foundation Personal Wellbeing Advisor

Salary Range (pro rata if part time): CGL points 23 to 28 (£23,218.59 - £26,983.44)

The new and exciting post of Foundations Personal Wellbeing Advisor.

The post holder will work as an integral part of CGL and hold a dual role of delivering Foundations of Personal Wellbeing and being and a Personal Wellbeing Advisor within the West Midlands Area.

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

Overview

Do you want to work for a caring organisation that believes in people?

Do you want to make a difference?

As a Foundations Personal Wellbeing Advisor with Change Grow Live you’ll work with people who use our services, helping them get to where they want to be.

The post holder will work as an integral part of CGL and hold a dual role of delivering Foundations of Personal Wellbeing and being a Personal Wellbeing Advisor within the Birmingham Area

Under the supervision of the CGL National Team Leader and integrated within the Ingeus Hub provision, you will deliver flexibly on a rolling basis CGL’s Foundations of Personal Wellbeing, which comprises of five modules

• The Road to Desistance
• Building Resilience
• Thoughts, feelings, and behaviours
• Mindfulness and Wellbeing
• Support Networks
• Citizenship
• Thinking and behaviour cycles
• This is who I am.

When not delivering the Foundations of Personal Wellbeing you will be acting as and Personal Wellbeing Advisor within the Ingeus Hub

You’ll have to record information about what you do, so enjoying a bit of paperwork and attention to detail is important. But most of the time you’ll be enjoying working with people from all backgrounds, making a difference to their lives.

Our values are to be compassionate, open and bold. If this sounds like you we’d love to hear from you so click apply.

Closing Date: 26/5/2021

For further information, and to apply, please visit our website via the Apply button.

If you have any questions or concerns on this opportunity that you would like to talk through, please contact us.

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.

Personal Wellbeing Manager (Family & Relationships)

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

Position: Personal Wellbeing Manager (Family & Relationships)
Location: Birmingham City Centre
Contract type: Permanent
Hours: 37.5 hours per week, Monday to Friday
Salary: £27,000 per annum
Benefits: Competitive

Closing date for applications: 31st May, 2021
Interview date: W/C 31/05/2021

About the role:

The Personal Wellbeing Manager (Family & Relationships) provides line management to Personal Wellbeing Advisors (Family & Relationships) and oversight of Pact Futures service delivery across their region. The team will be located in:

- Kitts Green
- Wolverhampton
- Sandwell
- Stoke-on-Trent
- Stafford
- Coventry and Leamington Spa with some travel to Rugby and Stratford when required Coventry

The Personal Wellbeing Manager (Family & Relationships) is also case carrying (approx. 26 hours per week in Central Birmingham) and is responsible for delivering personal wellbeing services focused around supporting Service Users to develop, maintain and enhance positive relationships with their family and loved ones.

One -to-one support will be core to service delivery, building trust and undertaking activities and interventions that are best delivered face to face. The Personal Wellbeing Manager also delivers group sessions and workshops to support service users to address wellbeing needs and develop wellbeing skills.

The Personal Wellbeing Manager is responsible for managing personal and team performance against service delivery targets and supporting the delivery of information to evidence delivery and outcomes. Partnership delivery will be key, working with other Personal Wellbeing Advisors and Mentors; National Probation Service (NPS) Responsible Officers and community services to support desistance from offending. Team working across a multi-disciplinary and multi-organisational team will be an essential part of the role.

Expectations of travel:

Based in Birmingham Central, the Manager will be expected to travel throughout their region to fulfill their management responsibilities. We have a number of office locations across both contract package areas to cover. Our expectation for delivery locations is as outlined above however we are still awaiting finalised information from Ingeus around the exact number of days staff are required at each office.

About you:

As a key member of our values-led charity, you will be motivated to support people to turn their lives around. With a background in supporting people who have multiple and complex needs you will have the skills to engage sensitively with people about an area of their lives that is often the most important, their family. Ideally with experience of family work, you will understand the impact of criminality of family relationships. You will also have excellent interpersonal skills to equip you to build important relationships with partner agencies.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

You may have experience of the following: Casework, Key Working, Family Wellbeing Practitioner, Mental Health Worker, Advice, Guidance, Case Management, Rehabilitation, Family Services, Support Work, Support Worker, Criminal Justice System, Charity, Charities, Third Sector, Not for Profit, Social Work, Advocacy, Mentor, Mentoring, etc.

Ref: 99248

Does the idea of using your experience of delivering training, predominantly across the subject area of housing and homelessness, for one of the UK’s leading charities appeal to you? Then join Shelter as a Trainer and you could soon be playing a vital at the heart of our Training team.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team
Our Training Team delivers professional, effective and high-quality housing and homelessness (as well as welfare benefits and skills) training to a range of internal and external customers. Our external clients tend to be local authority housing departments, large housing associations or voluntary sector organisations, with courses being both off-the-shelf and tailor-made, depending on each customer’s specific needs. 

About the role
As well as delivering training to a range of audiences face-to-face and via webinar and e-learning, we’ll rely on you to assist our Consultancy Line Advisors as required and use your expertise to have input into training development and delivery improvement. You’ll also need to ensure you keep your theoretical and practical knowledge up-to-date, in order to deliver a catalogue of existing and new courses to a variety of customers. Continuously looking to enhance our training delivery through using new and innovative methods of delivery will be important too, as will ensuring consistently high rated feedback is received. What’s more, when appropriate, using your insight, you’ll be encouraged to have input into the development of new and existing courses and provide support to our Development Team.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
You’ll need the relevant knowledge, skills and experience it takes to deliver a range of housing and homelessness related training and offer constructive advice to Consultancy Line Advisors. You’ll also need to be well-organised, with excellent attention to detail and written and verbal communication skills. A great believer in providing the very best customer service, you’re proactive, creative, enjoy working as part of a team and happy to travel as required, including with overnight stays when necessary, in order to ‘get the job done’.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Starfish Health and Wellbeing offers a range of services across the Midlands and North East England. We are looking for a Community Link Worker to support our Social Prescribing service during a period of maternity cover. 

Title: Community Link Worker – Social Prescribing – Maternity Cover
Location: Midlands
Hours: 37.5hrs per week
Contract: Temporary Fixed Term – (potentially 12 months if funding available- currently funded to September 2021)
Salary: £22,000 per annum (pro-rata)

Social Prescribing empowers people to take control of their health and wellbeing through referral to a non-medical professional who gives time, focus on “what matters to the individual” and takes an holistic approach, connecting people to community groups and statutory services for practical and emotional support. The successful candidate will support existing and help people to start new community groups by working collaboratively with local partners. Key outcomes are increased activity, community involvement and improved employability.

We are looking for an enthusiastic individual to support this project.

Duties will include:

1. Taking referrals from a wide range of agencies.
2. Relationship building, including working with GP practices within primary care networks, pharmacies, multi-disciplinary teams, hospital discharge teams, allied health professionals, fire service, police, job centres, social care services, housing associations and voluntary, community and social enterprise, other organisations as required.
3. Provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes.
4. Co-produce personalised support plans to improve health and wellbeing.
5. Work together with local partners to collectively ensure that local VCSE organisations and community groups are sustainable and that community assets are nurtured, by making them aware of small grants or micro-commissioning if available, including providing support to set up new community groups and services, where gaps are identified in local provision. 
6. Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
7. Data capture.

You will need experience of working with people who have suffered with a mental health problem for at least 2 years, along with a high standard of written communication and excellent interpersonal skills.  Applicants must have a good understanding of the voluntary sector and demonstrate empathy and a non-judgemental approach.

Closing date for completed applications: Closing date 28th May 2021.
Interview date W/C 7th June 2021.

A DBS disclosure will be requested for the successful applicant.

Starfish is an Equal Opportunities Employer and welcomes applications from all sections of the community.

No agencies please.

12 Month Contract | 30 hours per week

The Disability Resource Centre (DRC) is a leading disability organisation operating in Birmingham, Solihull and the wider West Midlands.

Our mission is ‘to build a sustainable business to empower disabled people to take control of their own lives and to actively seek out opportunities to achieve their full potential as individuals in mainstream society’. This is at the heart of everything we do.

We are seeking a highly motivated and experienced person to assist the Information, Advice and Guidance team to support clients in achieving a better state of wellbeing as well as conduct Focus groups and telephone research and provide a platform for disabled people and their families to highlight their needs in such challenging times.

As our ideal candidate, you will be able to provide effective and efficient person-centred casework support within our Information and Advice team. Candidates should have relevant experience of working with complex cases, possess a Level 2 in Information, Advice and Guidance, sound knowledge and understanding of third sector disability issues and welfare entitlements as well as good working knowledge of IT including MS Office and data management.

To apply, please visit our website via the apply button.

Closing date: 21 May 2021.

Interview date: w/c 24 May 2021.

Brilliant opportunity for a dynamic, committed Christian, with a vibrant faith, to facilitate the growth of faith in parents, children and young people, using excellent relationships our church has in Willenhall Coventry. The role includes some practical missional working with families supporting parenting and other difficulties. Great prospects for identifying, developing, implementing and reflecting on projects and initiatives that enable young parents, children and young people to have a life-enhancing encounter with the Christian faith and the person of Jesus Christ.

You will have a proven ability to lead and organise others, coupled with the ability to work constructively as a member of a team. You will have the demonstrated ability to communicate the Christian gospel effectively to families, children and young people and to equip them to grow in their faith. You will be a creative person who identifies opportunities and inspires others to try new things,  and have a good track record of working within a church context on a variety of community activities. You will have excellent interpersonal and social skills and be able to relate well to a wide range of people, both from within and outside the church, including schools.

You are someone who is able to:

• Create a culture that recognises and welcomes the capacity of young parents, children and young people to transform the Church and the world.
• Ensure that all relevant regulations for working with young children are understood, adhered to and complied with.
• Develop and manage budgets and expenditure.
• Assist with identification and applications to grants to support the projects.
• Be aware of issues around mental health in young parents and young people.

You will be a mature Christian with a firm faith, sympathetic and able to work within the church tradition of St John the Divine Willenhall Coventry (Middle). You will be committed to growing in your faith and able to organise your time to include space for both personal prayer and bible study. You need to be willing to be a committed member of St John the Divine Willenhall and play a full part in our life. You will be professional, friendly and approachable, including when under pressure, culturally sensitive and able to work with people from different backgrounds. You will be discreet and trustworthy, able to sensitively manage private or confidential information.

Qualifications

• A standard of education commensurate to this role.
• Ideally a theological qualification or training qualification to work with parents, children/young people or equivalent experience.
• Full driving licence.
• It is an Occupational Requirement (Schedule 9 part 1 of the Equality Act 2010) of this post to have a committed Christian faith and be actively involved in worshiping in a church community.
• This post is subject to an enhanced DBS check.
• Start date – Flexible
• Contract – This is a fixed term appointment for an initial 3 years. It will have a probationary period of six months.
• Hours – 25 hours per week including attendance at Sunday morning service, weekly daytime and evening activities, meetings and training.
• Employer – The Parochial Parish Council of St John the Divine Willenhall Coventry.
• Salary + Pension – We can offer an annual salary of £24,000 gross per annum (based on a 37 Hour week) pro rata (£12,700 – 16,000) per annum  subject to experience, plus pension.
• Annual Leave – Five weeks (120 Hours including a maximum of 5 Sundays).

Please note: previous applicants need not apply.

• Are you experienced in delivering workshops to young people in schools (both online and in-person)?
• Do you want to make a genuine difference to disadvantaged young people?
• Are you motivational and inspiring?

If so then you might be the person we are looking for…

We are looking for motivated and inspiring individuals to deliver dynamic, exciting, and innovative workshops to large groups of young people in schools up and down the country (largely focused in England).  

We are looking primarily to recruit facilitators from the following regions in England:​

• Midlands
• South West
• London
• North West
• however, we will also consider applicants based in other locations.

This position requires you to have demonstrable evidence of experience delivering workshops to large groups of young people (11-18) in a schools-based context, or delivering high quality online workshops to young people. 

Your application form and supporting statement should detail your experience of this clearly and succinctly.

Applicants without experience of delivering workshops to large groups of young people (either virtually or in schools) will not be considered.

The Talent Foundry is an independent education charity dedicated to opening the doors of opportunity to young people. We seek to level the playing field by ensuring that every child has access to the same opportunities as their peers. We deliver a range of workshops to students in schools across the country, covering a variety of themes including employability, technology, engineering and media. 

The rate will be £200/day, classed as over 3 hours.

Specific Responsibilities relating to the role of Freelance Facilitator:

• Deliver dynamic, professional and informative workshops to a variety of young people in schools and other education-based contexts
• Act as ambassador for The Talent Foundry and our corporate partners
• Motivate, inspire and support the young people that take part in our workshops
• Deliver the workshop content as directed by the relevant Programme Manager
• Act as a key point of contact for teachers and corporate volunteers for each workshop

Other General Responsibilities:

• Operate as a flexible team player and provide a high level of customer service to schools and anyone connected with The Talent Foundry.
• To be aware of, and comply with, all policies and procedures at The Talent Foundry including health and safety, reporting any concerns to an appropriate person.
• To be aware of, and support, diversity and equal opportunities for all, appreciating and supporting the role of other professionals.
• To contribute to the overall ethos, work and aims ofThe Talent Foundry.
• To attend and participate in meetings and events as required.
• To participate in training and other learning activities as required.

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom s/he is responsible, or with whom s/he comes into contact will be to adhere to and ensure compliance with the relevant Talent Foundry Safeguarding and Child Protection Policy and Procedures at all times.  If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, s/he must report this in line with the Safeguarding policy. 

The Talent Foundry is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment.  Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

Due to the high volume of applications we receive, only shortlisted applicants will be contacted. 

We are looking for facilitators to join our team starting ASAP. 

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently recruiting a Support Coordinator to join the supportive management team at our central Hub and out in the community in Dudley, West Midlands.

Our central Hub provides structured levels of support which are flexible and reactive to the needs and aspirations of service users in Dudley, West Midlands. Support needs include learning disabilities, Autism, mental health support needs and those at risk of homelessness and or drug and alcohol addiction. At this service we provide quality care and support to individuals on their journey to independence and maintaining an active and consistent involvement with those we support.

As Support Coordinator you will be working from our base, the Hub. Our Hub provides a safe and inclusive space for service users to be supported to develop new skills, access mentoring service and gain confidence accessing these services. You will be supporting our team of experienced support staff whilst managing your own caseload.

The role of Support Coordinator will also require you to lead and supervise the staff team to provide creative, individualised and outcome focussed support which enables service users to develop their independence, recovery and personal development, and to support the Project Manager in the development of these services. You will also be required to plan, deliver and supervise staff delivering a range of group sessions and workshops.

Support Coordinator Duties:

• Supporting service users with daily living tasks, accessing local community and supporting around health needs,

• Managing a team of support workers to deliver high quality care,

• Planning rotas to cover the needs of the service,

• A commitment to making a positive difference in individuals’ lives,

• Developing and sustain warm and trusting relationships with service users.

• Willingness to work flexibly according to the needs of the service, to include weekends, evenings and bank holidays.

Previous supervisory or management experience within a care setting (learning disabilities or mental health) is essential for this role. You must have a full, clean UK driving license and access to a car to apply for this role.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme

• Competitive pay and a pension with company contribution, plus 33 days annual leave for Support Coordinators

• Company paid enhanced DBS for all staff

• All our staff are supported 24/7 by our out of hours teams

Join our dynamic team and you will be at the heart of delivering first class support to rare disease patients as part of an innovative third-sector charity/NHS partnership.  Working from home and within NHS specialised multi-disciplinary clinics held in Birmingham, the successful candidate will assist our Patient Liaison Officer within our patient support team to provide information, support and advocacy services to those living with Bardet-Biedl syndrome.  This exciting role offers excellent learning and development opportunities for anyone looking to work within health and social care.

This is a permanent, part-time position commencing at 15hrs per week.

The successful candidate will live within 1 hours commuting distance of central Birmingham

Face-To-Face Membership Venues Manager
Reference: APR20214891
Location: Flexible
Salary: £25,280.00 - £28,045.00 Per Annum
Benefits: Pension, Life Assurance, 26 days Annual Leave, Sabbatical Opportunities

The RSPB is looking for a new Face To Face Membership Venues Manager to join our amazing Face To Face Membership Team. This is an exciting time to join the UK's largest conservation charity as we launch our saving nature strategy for the next ten years.

The mission of this role is leading and managing a team of Face To Face Membership Venues Officers to successfully book shifts for our growing team of Face To Face Membership Fundraisers to attend. There is a budget to manage for paid venues, and many of the venues we attend will need to be negotiated free of charge.

Your team will have targets to ensure our Face To Face Membership Fundraisers are in the best places to give them the opportunity to meet and inspire the public to support our vital conservation work.

Wellbeing is a top priority, so your team will also need to ensure the Face To Face Membership Fundraisers are travelling within reasonable average time limits, have a variety of venues to attend with access to facilities, and are provided with all the briefing information they need.

You will be responsible for providing your team with the direction, motivation and development they need to understand and achieve what's expected. As part of our annual performance and development cycle, you will work with individuals in your team to create tailored personal and professional development plans, SMART objectives and actions which you will follow up together. You will work with a team of peers to develop and implement best practice in how the wider Face To Face membership Venues Team operates and communicates.

Feedback from venues, Face To Face Membership Fundraisers, their Face To Face Membership Area Managers, and regional Face To Face Membership Operations Managers will also inform how your team functions.

The role requires in particular the ability to motivate a remote team who are mostly working from home around the country, build collaborative relationships, make decisions, act on feedback and hold team members to account for progress with performance and actions, all within an inclusive and inspirational working environment where we all learn together.

Essential skills, knowledge and experience:

• Sales/Events Fundraising knowledge
• Experience of successfully supporting and influencing a high performance and target-driven team
• Understanding of legislation/best practice as set out by The Fundraising Regulator and IoF Compliance Directorate in private site fundraising
• Able to inspire others
• Able to build collaborative relationships
• Results-focused
• Flexible and adaptable approach, in an ever-changing environment
• Excellent time management
• Able to get support and buy-in from others
• Able to act quickly in response to performance data and management information
• Experience of working with and influencing external partners and networks
• Experience working in a fast-paced industry and to tight deadlines
• Microsoft Office and spreadsheet skills

Desirable skills, knowledge and experience:

• Previous experience of territory management systems
• Previous experience of Customer Relationship Management databases
• At the RSPB we are proud of our positive working culture, and we expect everyone in our team to role model our cultural behaviours - bold, focused, supportive and together.

Closing date: 23:59, 23 May 2021

To Apply and For More Information:

If you would like to apply or find out more about this position, please click the 'Apply' button. You will be directed to our website where you can complete your application.

No agencies please.

Recovery Worker

We are looking for a Residential Outreach Recovery Worker to establish and maintain post treatment support for attendees of a residential treatment programme for people with severe gambling problems.

Position: Residential Outreach Recovery Worker

Location: Dudley - including flexible hours and travelling

Salary: £22,462

Hours: Full-time

Contract: Permanent

Benefits: 28 days’ annual leave, 6% pension contribution, flexible and remote working opportunities, occupational sick pay, eye care vouchers.

Closing Date: 26th May

About the Role

The charity provides residential treatment services for people with severe gambling problems. On treatment completion, it offers ongoing recovery support, through relapse prevention, other therapeutic interventions, and practical support. This also includes facilitating access to wider services and skills building, promoting the Recovery House Programme and developing opportunities to use the voices of lived experiences in shaping and influences all areas of its work.

Responsibilities include:

• Developing and maintaining strong relationship with external organisations
• Provide proactive aftercare recovery support
• Lead on the development of service user involvement, including recovery-focused events for ex-residents, and development of peer support initiatives
• Work closely with the residential treatment service, Recovery House and other Wrap-around services
• Work to ensure that the development of services meets the aims and objectives of the organisation and serves to further enhance the well-established reputation for high-quality treatment and recovery support

About You

As a Residential Outreach Recovery Worker, you will have experience in providing emotional support in a relevant addiction, health or social care setting as well as a passion and firm understanding of how to bring service users voices to the forefront of service development and decision making.

You will have experience of:

• Problem gambling/gambling addiction or other addictions either as a practitioner or as lived experience
• Supporting emotionally vulnerable individuals
• Delivering and understanding recovery-oriented systems of care
• Building good relationships with a variety of stakeholders
• Working on your own initiative and managing your workload and caseload effectively and flexibly
• Promptly identifying, reporting and acting on risk/safeguarding or other concerns
• Working comfortably with different needs and diversities

You will also have a Health and Social Care, IAG qualification or equivalent and may also have relevant personal lived experience or relevant work experience of working with the lived experience of others.

About the Organisation

This registered charity has nearly 50 years’ experience in providing residential support and treatment for people who are severely addicted to gambling. They provide advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services.

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in its workforce.

You may have experience in areas such as Support Worker, Recovery Worker, Youth Recovery, Health and Wellbeing Worker, Substance Misuse Recovery Worker, Addiction Recovery Worker, Recovery Practitioner, Substance Use Practitioner, Youth Therapist, Substance Use Services, Addiction Outreach and Engagement, Outreach Recovery Worker, Wellbeing Recovery Worker, Young Persons Drug & Alcohol Service, Residential Recovery Worker, Residential Outreach Recovery Worker.

The Service

Age UK Birmingham & Sandwell is a dynamic and expanding charity that provides a range of services and programmes for people aged 50 and over to meet our strategic objectives.

The service provides a wide range of information and advice to people aged 50+ across Birmingham and Sandwell. The provision of accurate and up to date information and advice is the cornerstone of our services as it is essential that older people have good quality accurate information to make informed choices.

There is a high level of demand for this service which is delivered by our dedicated team of staff and volunteers through multiple channels (telephone, office and community-based venues).

Therefore we are looking to recruit and develop a skilled advice officer to meet this demand within a quality assured service.

Job Purpose

As a member of the advice team you will provide a high quality and responsive information and advice to older people across Birmingham and Sandwell.

Principal Duties:

• Deliver information and advice to clients via telephone, face to face appointments, outreach sessions and via email.
• Providing high quality information and advice (generalist help level) to callers in housing, social care, welfare benefits, consumer issues, health and activities, groups and other support with day to day problems
• Contribute to the achievement of team targets.
• Keep up to date knowledge of Age UK Birmingham & Sandwell’s full range of services including paid for services
• Maintain up to date knowledge of developments in benefits, community care, housing options and other issues relating to older people
• Negotiate on behalf of customers, ensuring that their best interests are represented.
• Ensure service provision and case recording meets identified quality standards
• Maintain case and data records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation
• Provide case studies for funders and board reports
• Work within Age UK Birmingham & Sandwell’s policies and procedures
• Represent Age UK Birmingham & Sandwell at events and activities as necessary
• Provide cover for other members of the team when necessary.

Application forms must be completed fully; CV’s will not be accepted.

Please visit our website for a full person specification and to apply.

The deadline for applications is Tuesday 1st June 2021.  Interviews on 7th and 8th June 2021

PEOPLE WITH A DISABILITY DON’T ALWAYS HAVE A VOICE ON DECISIONS THAT AFFECT THEM. THAT’S WHY WE ARE HERE. IN A SOCIETY WHERE CUTS, ASSESSMENTS AND SERVICE REDESIGN ARE COMMONPLACE WE HELP PEOPLE HAVE A MUCH NEEDED SAY ON THEIR FUTURE.
The Empowerment Service aims to ensure that people with a disability have the greatest possible opportunity to be involved in the design of their services like housing and supported employment. But it doesn’t stop there. We also look at local issues, trying to change areas for the better to allow people to have safe, healthy and well-connected lives.

The post is 37hrs p/w but we would be happy to interview for two 18.5 p/w candidates also.

For more information, please download our application pack.

Benefits

• 25 days annual leave + bank holidays (FTE)
• Flexible working
• Free EAP
• Stakeholder pension scheme plus 8% employer contribution
• A friendly workplace with a strong culture of helping people uncover their potential

Closing date Wednesday 26th May, 12pm midday, interviews will likely be held on the week commencing 31st May.

Please be aware that we are looking at interviewing over Zoom for safety reasons.