CHIVA’s mission is to ensure that children, young people and families living with HIV
become healthier, happier and more in control of their own futures. CHIVA works to ensure
young people living with HIV have the treatment and care, knowledge, understanding, skills
and wider support needed to live well and achieve their greatest potential.

We are looking for a specialist project support officer to join our growing charity. You should
be a qualified healthcare or social care professional or qualified therapist with a passion for
the work of our organisation and a clear understanding of the issues facing young people
growing up with HIV. You should also be committed to the safeguarding of children and
young people and the ethos of the organisation.

You will provide emotional and social support and HIV education to children and young
people who are living with HIV in the London region Your main duties will include holding
one to one meetings in clinics and in the community and providing emotional and social
support in group settings during peer events. Your work will be focussed on enabling a
smooth transition to adult services. You will work with multi disciplinary teams across the
region, attending meetings and providing support to ensure that children and young people
are provided with the right level of support as and when required. As part of this role you will
act as an advocate for young people and their families in wider society and liaise with other
organisations such as local authorities and schools/colleges.

*Please note this role will become a Job Share position when the current post holder
returns from Maternity Leave in 2022 to comprise a full time position.

Candidate requirements: 
A health care or social work professional or qualified therapist
An understanding of issues facing children and young people growing up with HIV
Experience of working with children and families who may have complex needs
Demonstrable understanding of, and commitment to, Confidentiality and Data Protection

CHIVA is committed to reducing inequality, valuing diversity and enabling inclusion. We
welcome applications from people with the appropriate skills from all parts of the community

Please note that we are only able to accept applications submitted on our branded
application form. We cannot accept CVs in respect of this post, see below web address link.

Chiva :: Part Time Specialist Project Support Officer

We have several opportunities available across South Wales. Please note secondments will be considered. 

Ref: PWW-215

Are you a highly effective, proactive and inspiring individual who is passionate about making a difference? If so, St Giles is looking for an experienced Coach to provide centred support to a caseload of service users. 

About St Giles and the St Giles Wise Partnership

St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. 

The Wise Group is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice.  St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates). 

About this exciting opportunity

Our successful candidate will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will create a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users. Developing and maintaining positive working relationships with external agencies including Probation, Prisons, partners, and others who will assist in achieving prescribed outcomes for service users is a key element of the role.

To secure this role, you must have:

• Experience of working within male adults in the criminal justice system whether in the community or in prisons 
• Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused 
• Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines 
• An ability to work sensitively with clients applying trauma informed strategies, actively listening and able to use a range of communication methods when providing information and support 
• Ability to work resiliently under pressure, meet deadlines, work on own initiative and part of a team.
• Welsh speaker desirable

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This includes experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison.

Vetting process will be in accordance with Cabinet Office Baseline Personnel Security Standards (BPSS) and will include Enhanced DBS check. 

If you require further information, or to apply, please visit our website via the ‘Apply’ button. To have an initial discussion about the opportunities available please contact Debbie Rourke  or Justine Jenkins. Their details can be found on our website. 

Closing date: 11pm, 14 February 2022

Please note – This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Recruiting for a Specialist Behavioural Support Worker to join our learning disability service in Hertforshire!

GBP £20,321.00 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Key Responsibilities:

This is not an exhaustive list of all the duties and responsibilities that may be required and is subject to change in accordance with the needs of the customers and Look Ahead. As we have other support services locally, we may also require you to undertake support duties at other locations, subject to agreement at interview stage.

Your role will include:

*Supporting the customer to undertake a full timetable of preferred activities including sport and leisure activities,, attending community groups, visiting local amenities, and introducing them to new activities to expand their horizons and networks;
*Developing the customer's independent living skills and involving them in all aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
*Enabling the customer to keep up with the important people in their life and to meet new people with shared interests;
*Supporting the customer to communicate their wants and needs, and communicating with them in a person-centred way;
*Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autism-specific approaches;
*Collating a range of behavioural data and essential paperwork to be analysed within our local management structure;
*Driving the customer to activities using the customer's vehicle, in rotation with the wider team;
*Communicating with family members and a range of other key stakeholders including social work, psychology and commissioning teams;
*Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements;
*Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them;
*Supporting the customer with personal care;
*Reporting any observations relating to customer welfare;
*Maintaining records as required at the project;
*Participating in team meetings/reviews, support planning, risk management and the general development of the service;
*Undertaking any other duties as requested by management

Person Specification:

-Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
-Exudes a warm friendly presence and open behaviour
-Prefers working as part of a group or team
-Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
-Has a practical and logical mind and is naturally well organised
-Thrives on change and enjoys dynamic diverse environments
-Is confident with high levels of self-esteem
-Is respectful, articulate and sensitive in style of communication
-Is motivated towards excellence and improvement of personal performance with a can do attitude
-Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

Essential:

-NVQ Level 2 or equivalent
-Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities
-Driving licence and a willingness to drive as part of support duties

Desirable:
-Experience of facilitating sport and leisure activities for vulnerable adults

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2021. We welcome applications from people of all backgrounds.

Who are we?

​Recently named one of the Third Sector's ‘Best Charities to Work For’, we are committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait. By recruiting a team that ‘can’, we can and will find one sooner.​

Our exciting job role!

​As our Support Manager (Children and Families & Young Adults Services), you will be responsible for the management and strategic development of the services that we provide to support those living with a brain tumour under the age of 30, as well as their families, friends and carers. Ensuring that no one has to navigate their journey alone.

This role is full time - 37.5 hours, with some out of hours working. While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working. Some out of hours working is required.

​

What we'd like from you:

It’s simple – we’re looking for the people who ‘can’. We want the talented, the energetic and the ambitious. We need the inspired and the inspirational – the people who completely embrace our values, offer a great cultural fit and who are determined to make real and lasting change for our community.​

According to the job description you should also be a talented and highly motivated individual with a proven track record in a similar role, who is keen to use their leadership, networking and relationship building skills to make a real difference.As well as excellent people skills, you will have the ability to identify smart opportunities, develop action plans and deliver change. ​

If this is for you, we’d love to hear from you!

​

What we'd like to give you:

- Salary c.£36,500 (dependent on experience)

- 25 days holiday plus bank holidays – (pro rata for part-time contracts)

- Generous pension contribution*

- Life assurance cover*

- Employee Assistance Programme

- Opportunities to volunteer at our internal events and activities and work with our amazing community

- Plus a brilliant culture to work in, a great team and lots of fun (and cake!)

*subject to qualifying criteria

​

How to apply to join our amazing team:

Please apply online attaching your CV and a supporting statement explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.

The Brain Tumour Charity particularly encourages applications from minority ethnic groups and underrepresented communities.

​

​Advert close date: 17 December 2021

First interview date and location: 22 December 2021

Second interview date and location: 5 January 2021

Please note, early applications are encouraged and interviews will commence before the closing date if and when suitable candidates are identified.

​

More about us:

​Visit our website careers pages to find out more about our culture and what it’s like to be part of our amazing team.You should also check out our YouTube channel too.

Did you know that we were ranked 11th Best Charity to Work For 2020 by Third Sector? Oh yes, and crowned Third Sector’s Charity of the Year in 2018? Not to mention we have won a variety of other awards and have been ranked a top global organisation by renowned management consultants McKinsey! While we’re not boasting, we are particularly proud that our HeadSmart campaign scooped the NHS Innovation Award, a Third Sector Excellence Award and a Charity Times Award (well, maybe we’re boasting a little bit!).​

We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.

Gwent

Secondments will be considered.

Ref: PWW-219

Are you a highly effective, proactive and inspiring individual who is passionate about making a difference? If so,
St Giles is looking for an experienced Coach to provide centred support to a caseload of service users.

About St Giles and the St Giles Wise Partnership 

St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training.

The Wise Group is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice.  St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).

About this exciting opportunity

Our successful candidate will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will create a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users. Developing and maintaining positive working relationships with external agencies including Probation, Prisons, partners, and others who will assist in achieving prescribed outcomes for service users is a key element of the role.

To secure this role, you must have:

• Experience of working within male adults in the criminal justice system whether in the community or in prisons
• Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused
• Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines
• Knowledge of and commitment to safeguarding practices and policies, and ability to promote safeguarding among vulnerable clients and colleagues.
• An ability to work sensitively with clients applying trauma informed strategies, actively listening and able to use a range of communication methods when providing information and support
• Ability to work resiliently under pressure, meet deadlines, work on own initiative and part of a team. 
• Welsh speaker desirable

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This includes experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison.

Vetting process will be in accordance with Cabinet Office Baseline Personnel Security Standards (BPSS) and will include Enhanced DBS check.

If you require further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, 12 December 2021 Interview: 21 December 2021 (virtual)

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: Wednesday 8th December 2021 at 11.30pm.

We’re looking for self-motivated individuals with experience of working with vulnerable people, to join us as Family Support Workers and help families resolve any housing issues they have.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. 

About the service
We’re looking for self-motivated individuals with experience of working with vulnerable families, to join us as a Family Support Worker and help families resolve any housing issues they have. 

The aim of our London Family Support Workers is to prevent homelessness and secure access to safe, affordable housing for families with complex needs. While helping with each family’s immediate housing crisis we aim to create a package of support that will help them to deal with the underlying causes of that crisis, be it related to their own personal circumstances or wider systemic housing issues.The family support team sits alongside other housing-focused advice and support services that form the Shelter London Hub. 

About the Role

You will be delivering professional, impartial, practical and outcome-focused support to a range of families to ensure they can keep, access or improve their homes and thrive in their community. Caseloads are varied, but all the families you will be working with are either homeless or at risk of homelessness. You will be providing whole family intensive support in conjunction with local statutory and voluntary agencies to overcome root causes of need and systemic issues.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

You’ll need knowledge and understanding of working with families and the links between homelessness, education, employment, health and ASB and experience of working within a safeguarding framework. We’ll also be looking for a proven track record of working with vulnerable people or people with multiple and complex needs. Indeed, you're used to engaging with individuals & families and structuring personalised support plans to deliver outcomes through multi-agency processes and protocols. What’s more, you’re a strong team player with great relationship building skills, lots of creativity and a willingness to challenge the status quo and introduce new ideas. Experience of using a range of IT tools, including case management systems, Microsoft Office applications, internet and email etc. is also required, with the ability to type preferred. 

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behavior and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Equal People mencap support vulnerable adults and children in Kensington and Chelsea and Westminster . We work with people with learning disabilities, autism and those experiencing mental health issues and those affected by the Grenfell fire, 

Our Floating support team provides independent living support, housing support, community support and personal care. to 80 + individuals, current totalling over 1,000 hours a week of 1:1 support.

We are looking for a Floating support Team Leader, to work under and act up for our Floating Support/CQC Manager. The role will involve both management of the service and staff and direct support for individuals as well as being on the on-call rota (£20 per night)

30 hours per week - typically 4 days per week . 

Please see the attached job description and person specification

Closing Date 13th December 2021

Vacancies:

1 x full time position (37 hours)

1 x part time position (15 hours)

Overview of Hopeful families

Hopeful Families is a community programme run by the ‘PLUSS’ Organisation and a team of five West Yorkshire voluntary and community partners.

Jointly funded by National Lottery Community Fund and the European Social Fund, the programme is designed to help individuals from the region’s most socially excluded families.

Hopeful Families aims to help individuals who are out of work to build their confidence and overcome the challenges they face in finding employment.

The programme will be individually tailored to meet a person’s needs and will offer advice in areas such as personal development, health and wellbeing, finance and benefits as well as providing access to training and life-skills mentoring, such as using digital technology.

Groundwork support is provided through family mentors who offer one to one sessions with either an individual in the family, or with the family as a whole, to help improve their situation and encourage a more positive outlook.

Groundwork is one provider of the Hopeful family project based in Wakefield. We are committed to achieving a working environment which provides equality of opportunity and freedom from unlawful discrimination on the grounds of race, sex, pregnancy and maternity, marital or civil partnership status, gender reassignment, disability, religion or beliefs, age or sexual orientation.

Purpose of Job

The Family Mentor will support clients within the wider Calderdale, Kirklees & Wakefield area, providing 1:1 support to engage with disadvantaged participants with multiple barriers, assessing their needs and developing individually tailored support packages to enable them to become more socially included and enter training, education and /or employment.

An exciting opportunity has arisen to join our charity, dedicated to supporting children and families at Royal Brompton and Harefield Hospitals. We are looking for an experienced and enthusiastic individual who will oversee and ensure excellent delivery of core charity support services and events provided for the benefit of patients aged 0 to 25, and their families. To include the recruitment and management of a volunteer team, regular communication with beneficiaries and working closely with the charity CEO to provide the highest quality, professional outcomes for all projects.

• Based in our dedicated charity office at Royal Brompton Hospital in Chelsea, London. Some work may be carried out at home (due to current Covid-19 situation, to be discussed and agreed upon).

• 37.7 hours across a 7 day working week. 9am until 5.30pm (with some flexibility required for occasional evening work, with notice)
• 12 month contract (with 13 week probationary period)
• Role includes 12 month honorary NHS contract with Royal Brompton and Harefield Hospitals (part of Guys and St Thomas' NHS Foundation Trust)

Person Specification

Essential

• Team management experience, working with staff and/or volunteers
• Project management experience, on a medium to large scale
• Excellent organisational skills
• Understanding of the voluntary and community sector in the UK and the issues it faces.
• Personal drive, energy, integrity, adaptability and responsibility
• Excellent IT skills, including competence in Microsoft Office products
• Excellent written and spoken English
• Knowledge of current social media networks including Facebook and Twitter
• Excellent personal and communication skills
• Excellent time keeping
• Excellent references will be required

Desirable

• Event management experience
• Experience of working or volunteering within a children’s/adolescent charity
• Experience of working or volunteering within a hospital
• Understanding of key cardiac and/or respiratory related health conditions

Eligibility

Applicants must be eligible to live and work in the UK to apply for this position.

Enhanced DBS check will be completed by the charity for the successful applicant.

About Us

The Brompton Fountain is a registered charity supporting children and young people within Royal Brompton and Harefield Hospitals. We work very closely with the other hospital teams including the Intensive Care Unit, High Dependency Unit (HDU), children’s ward, the playroom, outpatient departments and hospital school.

Our aim is to help improve the quality of life for young patients and their families in hospital and at home by funding specialist equipment, improving the environment and facilities and providing vital resources that are outside the NHS remit.

As a charity we support the whole family as we understand how having a child with a serious health condition can impact on everyone.

Royal Brompton & Harefield Hospitals are the largest heart and lung centre in the UK and among the largest in Europe. They are a partnership of two specialist hospitals which are known throughout the world for their expertise, standard of care and research success.

Equal opportunities employer - Registered Charity No 1110339

We reserve the right to expire vacancies prior to the advertised closing date if a sufficient number of applications have been received.

For a full job description/more information please contact: Trudy Nickels.

You are providing your personal information to The Brompton Fountain and Royal Brompton and Harefield Hospitals (part of Guy's and St Thomas' NHS Foundation Trust) for the purposes of staff administration; administration of membership records (Foundation Trust Membership); crime prevention and prosecution of offenders; National Fraud initiative and occupational health purposes and by applying for this post you hereby consent to the charity and Trust processing of your personal data as outlined above.

Recruiting for a Support Worker to join our Young People and Care Leavers in Milton Keynes!

GBP 20,000 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Milton Keynes Young Peoples Service is for people aged 16 - 21 with the capacity to support 58 customers at any one time. The service provides a high level of support to young people with a variety of complex support needs and backgrounds including being care leavers, looked after children, unaccompanied asylum seeking children's as well as those that have had previous placement or family breakdowns. The service is compiled of 5 properties, the largest capacity at one site being 16 units.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/ domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

For the full job description, please see the Look Ahead webiste

Recruiting for a Support Worker to join our Service!

GBP 19,750 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

Wellesley House provides temporary supported accommodation for homeless families in Windsor, Berkshire. There are 12 modern self-contained two bedroom flats, 4 one bed flats and 1 three bedroom flat all with fully fitted kitchens.

Our team offer accommodation and housing related support to residents for up to two years. A higher level of support is provided to vulnerable families that require additional support.

Families are supported to access benefits and other financial help, support with maintaining their tenancy, in engaging with local community, identifying and accessing appropriate skills training, educational and work opportunities and accessing relevant specialist support agencies (including mental health and substance misuse)

All referrals to Wellesley house come from RBWM housing options team, staff work closely with the housing team in the council.

We have excellent links with children's services in the area including the local children center who run activities for the children at Wellesley House and a local health visitor also runs a monthly baby and toddler clinic at the service.

The team is made up of a contract manager, one team leader and two support workers, who work on a Rota basis, it is expected to work weekends and bank holidays.

Person Specification:

- Exudes a warm friendly presence and open behaviour

- Prefers working as part of a group or team

- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

- Flexible

- Open to feedback and self development

- Has a practical and logical mind and is naturally well organised

- Thrives on change and enjoys dynamic diverse environments

- Is confident with high levels of self-esteem

- Is respectful, articulate and sensitive in style of communication

- Is motivated towards excellence and improvement of personal performance with a can do attitude

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

- Relevant specialism experience

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

About the role

Changing the Lives of Homeless People

``Hello there, my name is Geoff. I became homeless about a year ago after losing my job, family and home, everything spiralled out of control. It was difficult for me; I had always been independent, making my own money, providing for my family... I never ever thought that this could happen to me. I didn`t know where to turn to get help. I heard about Open Door, went to the drop- in and that was the first step to getting my life back on track. I stayed in the night shelter and received 1 to 1 support and advice from the support staff I now feel confident about moving forward with my life."

If you think you could support Geoff to achieve a more settled life then you could be the right person for this role! Open Door are an established, well respected homeless night shelter in St Albans and were Housing Heroes finalist in 2019!

We currently have an opportunity for a part time (30hours) Support Worker.

About you

We are looking for someone who:

• Has experience of providing support to vulnerable people
• Provided advice, guidance and support to homeless individuals
• Positively engage with and sustain appropriate relationships with individuals who are often unwilling to engage with services
• Deliver practical housing related support through structured link work
• Work on own initiative and as a part of a team
• Act calmly and respond professionally in stressful and difficult situations
• All Shifts are 2pm to 10pm on a rolling rota.

We welcome applications from people who have experienced homelessness. Open Door Homelessness Service works with people who are at risk of sleeping and living on the streets.

The service provides overnight accommodation for up to 12 individuals and a day-time drop in service for people in housing need.

The Benefits

In return for your hard work and commitment to our service users, we offer a considerable benefits package. This includes:

• Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
• £17,676pa for a 30 hour a week contract
• Regular support from your line manager and colleagues
• Annual bonus based on satisfactory performance
• Monthly attendance bonus on top of your basic salary
• Annual salary and cost of living review
• Commitment to health and wellbeing with the Five Ways to Wellbeing
• Ongoing professional development and support to deliver outstanding support
• Workplace pension scheme and life assurance of three times your annual salary
• Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
• Access to Personal Protective Equipment (PPE) for use at work
• Access to COVID-19 vaccinations
• Friendly and supportive team environment
• Employee assistance helpline
• Mileage paid for car usage

About Us

Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.

We currently manage over 7,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £90million and a development programme that will deliver around 400 new affordable homes each year.

How to Apply

Please see below for a copy of the Support Worker job description.

Closing date: Wednesday15th December 2021

Interview date: Wednesday 22nd December 2021

We are an Equal Opportunities Employer.

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Commissioned by Bury CCG, this role is to empower people to take control of their health and wellbeing through referral to Social Prescribing (non-clinical support within the VCSE - Voluntary, Community Charity and Faith Sector), through Bury VCFA’s Beacon Service.

You will provide generalist advice (housing, debt and welfare support) to patients discharged from hospital and support them back into the community unlocking benefits which may have been suspended due to a hospital admission.

Based jointly with Bury VCFA and the Irwell Unit at Fairfield Hospital (discharge team) you will also direct referrals into the VCFA’s Beacon Service working to improve health and well-being outcomes for individuals and longer-term outcomes in reducing future clinical/medical interventions.

We are looking for someone with significant experience of supporting people facing loneliness, isolation, mental health challenges and those in need of crisis support. You will also have a proven track-record of navigating and assisting with benefit claims and liaising with welfare advice centres.

Key Responsibilities:- taking referrals and building strong referral pathways; providing personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes; foster positive and active links with local VCSE groups and local housing provision.

Key Tasks - Referrals

• processing incoimng referrals from the hospital discharge team
• raising awareness of and promoting social prescribing, acting as an honest broker between referring agencies, the patient, and all receiving agencies/organisations
• seeking quality assurance and impact reports/statements

Provide Personalised Support

• helping people to identify the wider issues that impact upon their health and wellbeing (eg. debt, poor housing, unemployment, loneliness, caring responsibilities)
• understanding moderate to complex mental health needs and local provision, particularly crisis support
• meeting people, making home visits where appropriate, building trust, respecting diversity and lifestyle choices, and providing non-judgemental support
• providing accurate and up-to-date information about wellbeing and prevention approaches
• introducing people to groups, activities and statutory services
• supporting community groups and organisations to receive referrals

Reporting Requirements

• timely updating and reporting to the Senior SP Link Worker regarding the Becon Service Offer

General Tasks and Requirements

• ensuring accurate data capture and recording, encouraging feedback and impact statements; using case management system to track progress; monitoring the performance of the service

Location/Base - the role requires agile working, ie site-based across localities, plus Bury VCFA office and Fairfield Hospital (Irwell Unit)