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Page 1 of 6
Reading, Berkshire (On-site)
£27,976 per year
Part-time (20 hours per week)
Contract (3 to 6 month contract)
Job description

Smart Works Reading are recruiting for a Service Delivery Assistant based in our Reading centre to lead on the smooth running of our service, and create a welcoming atmosphere for all clients, volunteers and visitors. Our team is friendly and professional, and we work closely together to make sureevery client has an outstanding experience when they visit us. 

The Service Delivery Assistant will be the first point of contact a client will have with Smart Works Reading. Therefore, we are looking for a friendly, organised and hard-working individual. The role requires strong administrative skills, excellent communication skills and a drive to ensure all women who visit us have the best possible experience. If you’re passionate about supporting women, then this is an ideal opportunity for you. The role would be based in Reading city centre. 

Smart Works Reading is part of Smart Works Charity which has 11 centres across the UK. There will therefore be some travel and frequent liaison with local centres across the UK and HQ in London, to support induction and training, as well as the day-to-day role.

For full details, please see the attached job pack and apply via our online portal by 12 noon on Friday 27th March.

Application resources
Organisation
Smart Works Reading View profile Organisation type Registered Charity Company size 1 - 5
Posted on: 17 March 2026
Closing date: 27 March 2026 at 12:00
Job ref: 179
Tags: Customer Service, Customer support, Database Management, Employment, Entry level / Graduate, Office Management, Women's Rights

The client requests no contact from agencies or media sales.