Personal Assistant Hours Jobs in Southwark, Greater London
The Diocesan Safeguarding Team supports parishes and senior clergy to safeguard children and adults who may be at risk of abuse and neglect, and those in abusive relationships.
As a vital part of the safeguarding team, the Training Administrator supports the department through a variety of tasks from the booking and administration of safeguarding training courses run by the Diocese and content management for the training webpages through to the maintenance of the personal safeguarding training record database.
If you have excellent IT skills, the ability to effectively prioritise and manage your workload, matched with a conscientious and flexible approach, then this may be the opportunity for you.
In return, you can expect to receive a generous annual leave entitlement, inclusion in a non-contributory pension scheme and season ticket loan.
Please refer to the Information Pack available on the link below for the full job description, person specification and information on the Diocese.
Main Duties And Responsibilities
Training
- In conjunction with the Diocesan Safeguarding Adviser, facilitate a safeguarding learning and development programme for the diocese aligned with the national church Learning and Development Framework, Church Safeguarding Standards, reflecting the specific safeguarding responsibilities of those in role.
- To administer all lay and clergy safeguarding training run by the Diocese in line with above, in approximately 80 sessions a year. This includes: producing a deadlines document; administers the sessions on Zoom / Teams, posting courses on Eventbrite and operating as content manager for publicity on the Diocesan website.
- To administer bookings for training courses; copy course materials and respond to emails and queries on training matters, ensure compliance of work submission required before and after courses.
- Log entry of all course participants onto a database to ensure each person has a personal safeguarding training record, and each parish has a safeguarding training profile.
General Administrative
- Work with IT and Information and Data Manager position to produce reports for the Diocesan Safeguarding Adviser on safeguarding training issues and trends, and annual statistics represented in charts and graphs for inclusion in the annual safeguarding review.
- Produce quarterly reports on training compliance for Archdeacons and the Diocesan Safeguarding Advisory Panel meetings.
- Helping to organise and minute meetings when the safeguarding administrator is not available/on leave.
- Support the safeguarding team with other tasks and projects as identified by the Safeguarding Administrator or Diocesan Safeguarding Adviser.
If you are interested in applying, please download the full job information pack, which contains the person specification
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills, and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
About the role
We are recruiting for two Shop Supervisors to join our Islington and Archway shop. This is a fantastic opportunity to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
As a Shop Supervisor, you will support the shop manager and assistant shop manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.
This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression through training and development.
Location: Crisis Shop Islington x 1: 211 Upper St, London N1 1RL and Crisis Shop Archway x1: 34 Junction Rd, Archway, London N19 5RE
Hours: 40 hours, five days over a seven-day rota you will need some ability to work flexible days which will be discussed at interview.
About you
To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles, and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
You may have experience in: shop supervisor, store supervisor, sales assistant, team leader, sales assistant, retail assistant, shop assistant, customer service, charity shop, charity retail.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
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Mandatory pension scheme, with an employer contribution of 8.5%
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28 days’ annual leave which increases with service to 31 days
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Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 26 May 2024 (at 23:59)
Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team to discuss how we can help.
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we’re currently looking for a Learning Specialist to join our People team.
The Learning Specialist contributes to the development and delivery of training materials and resources within the organisation. You will work closely with the Learning & Organisational Development Partner to support various learning and organisational development initiatives. You will also be key in the engagement and effective utilisation of Ambitious Learning (our eLearning platform).
You will design and develop training content for delivery through the LMS across various topics as directed, ensuring it meets the needs and learning styles of diverse staff. You’ll facilitate training sessions and assist in ongoing professional development programmes for Charity staff and managers, promoting continuous learning and growth. You’ll maintain central records and certifications, ensuring all training and learning initiatives comply with relevant regulations and standards.
We are looking for someone who has:
- A CIPD qualification (or working towards qualification) or equivalent Learning and Development qualification/experience.
- Demonstrable understanding of training intervention, design, delivery and evaluation principles.
- Skilled in LMS deployment, content development and management reporting.
- Skilled in deploying relevant eLearning tools and content.
- Demonstrable skills in developing learning and development, training and facilitation.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about driving ethical governance and risk management within a values-driven environment? A fantastic opportunity has arisen to join us at LHC Procurement Group as the Group Governance & Risk Manager and lead the charge in ensuring our organisation operates at the highest standards of integrity and compliance.
What you will be doing:
- Lead the review and application of the Group’s governance requirements under the direction of the Board and Group Managing Director.
- Serve as a focal point for LHC governance, supporting the Board in discharging its duties compliantly and professionally.
- Conduct regular assessments of the effectiveness of governance committees and risk management strategies.
- Oversee the risk and quality management functions, ensuring proactive mitigation of business risks.
- Develop and manage assurance frameworks, audit arrangements, and Board induction processes.
- Coordinate submissions to regulatory bodies and ensure compliance with relevant laws and standards.
What you need:
- Experience in facilitating good governance within a regulated environment, preferably within housing, charity, or not-for-profit sectors.
- Understanding of governance models, legal requirements, and best practices in corporate governance.
- Strong organisational, interpersonal, and communication skills.
- Ability to work with confidential information and deliver under pressure.
- Degree in a relevant subject or equivalent experience; Governance qualification is desirable.
- Proficiency in IT systems, including PowerPoint, Word, and Excel.
What You'll Get:
- Basic salary on POC starting at £52,032 (inc LW).
- Local Government Pension Scheme (Defined Benefit).
- 34 days holiday plus bank holidays.
- 36-hour week.
- Personal training and development plan.
- Cycle to work scheme.
- Employee Discounts.
If you're ready to make a difference and drive excellence in governance and risk management, we want to hear from you. Apply now and join us in our mission to deliver better buildings and homes that enhance local communities.
Please note that we reserve the right to close this job posting before the application deadline if a suitable candidate is identified. Therefore, don’t miss out on this chance. Apply today!
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
We are looking for someone to work with a clear strategy and then develop, grow and successfully manage our Youth Advisory (YAG) and Alumni groups, as well as lead the engagement of families / support networks. The ideal candidate is someone who will ensure interns accessing the DFN Project SEARCH model are at the heart of decision making and who will champion their rights and their participation. We are looking for someone who has a strong understanding of advocacy and the rights and entitlements of young adults with special educational needs and disabilities.
We are in our third year of running our YAG and yet to launch our Alumni offer. This role will therefore involve leading the implementation, development, and growth of the membership of both DFN Project SEARCH YAG and Alumni group. This will include planning and facilitating a programme of activities throughout the year for YAG and Alumni members, which we hope will be a mix of in person and online events.
This post holder will also provide ongoing training to YAG, Alumni and parent/carer members and facilitate their participation in our advocacy work. There will also be opportunities to deliver training to our central and partner teams alongside members of these groups
The client requests no contact from agencies or media sales.
Here at Battersea, we are looking for someone to join our Finance & Corporate Services Team to provide comprehensive and proactive executive assistance to the Director and departmental functions across the Directorate.
The successful candidate would be responsible for providing effective EA support, convening and supporting committees and regular meetings across the directorate, supporting on strategic workstreams across the Directorate, and providing a range of administrative and co-ordination support to the Heads of the Finance & Corporate Services Teams including support for team projects.
We are looking for someone who has experience in a similar role with a demonstrable track record of inbox and diary management, administrative support to a Director across multiple functions, with a proven ability to manage the day-to-day operations of a busy office, prioritising a high-volume workload effectively and exercising a high degree of judgment, tact, and discretion at times working to deadlines.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 24th May 2024
Interview date(s): w/c 27th May 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Due to our ongoing growth in order to meet increased local demand for existing and new services, we are now looking for an Executive Assistant to support the Senior Management Team (CEO, Head of Community Programmes, and Business and Events Manager) by carrying out a range of administrative tasks for each member of the team.
This role will be crucial in enabling the senior managers to focus on their responsibilities for growing and managing the organisation, and assisting in our mission to support a healthy and cohesive community in south Westminster through a range of activities and services.
This is an excellent time to join our charity as our dedication to supporting our community has led to unprecedented success for our organisation. Our current growth is a result of the positive impact we have on our community, and allows us to plan for the future, taking on innovative new projects and leading change in the area we serve.
This is a newly created administrative role to increase capacity in Londonwide LMCs, the membership organisation representing approximately 7,000 NHS General Practitioners in over 1,100 practice teams in London, providing pan-London leadership and shared committee services for its members. The organisation has an important role to Value, Care for and Protect general practice.
An exciting opportunity has arisen to join our Workforce-Training and Innovation team, which provides project management across the organisation and training for constituents across the 27 Londonwide Boroughs that make up Londonwide LMCs. The team also coordinates a range of supportive services for practices that are delivered through managed relationships with associates.
In this role, you will report to the Head of Workforce-Training and Innovation and work within the WTI team, playing an integral part in linking our work across the directorates at Londonwide LMCs and externally with our practices and constituents.
The focus of this role is to provide administrative support to the Workforce-Training and Innovation team, enabling the smooth running of projects, scheduling meetings and supporting events. It would be helpful if candidates have excellent administration and note-taking skills. We would like to hear from candidates who have experience in:
- Owning the administrative tasks required to enable smooth team operations.
- Attending team meetings and other project meetings, providing administrative support, and ensuring an accurate record of the meeting and actions is made.
This is a full-time (35 hours per week), permanent post, but applicants seeking part-time/job-share roles are welcome.
As an organisation, we work flexibly, and regular home working is supported. The post is contractually based at our offices located in central London near Euston, where we host quarterly connect days for all staff. Whilst regular home working is supported, some travel or office attendance may be required to attend pre-planned meetings or events.
The salary for the role will be £25,000 pa plus membership of the group personal pension scheme with a 16% employer pension contribution (£4,000, making total remuneration £29,000). Benefits include 25 days’ annual leave, flexitime and other flexible working options. The company holds the Investors in People Silver award and is committed to the personal and professional development of all colleagues.
To apply for this position, please visit our website via the Apply button to view the job description and person specification for this role.
Closing date: 9am on Friday 24 May 2024; however, the post may close earlier if there are a very high number of responses.
Interviews are planned for Wednesday 5 June 2024.
Shortlisted candidates only will be contacted.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
To support the Sports Events team with administrational duties, ensuring our fundraisers receive the best supporter experience possible, keeping accurate records and project managing small fundraising events.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Summary
Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop.
PiP’s programmes focus on four learning pathways:
- Independent Living Skills
- Creative and Performing Arts
- Health, Wellbeing and Happiness
- Employment and Vocational Skills
The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.
What You’ll Need
- Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
- A strong commitment to person-centred support and advocacy
- A passion for enabling positive change in the lives of our students
- The character and communication skills to be an effective and supportive team member
- Energy, initiative and a proactive attitude
- A calm and creative approach to challenges and problem solving
What We Offer:
· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
· We offer a travel subsidy to help with the cost of commuting.
· We provide a 4% pension contribution
· Incremental pay progression
· It's an early finish on Fridays - we close once all students leave around 4pm.
· Free Employee Assistance Programme 24/7 including access to counselling
· We offer regular team meals and social-generally during work hours and they are optional.
· We offer a cycle-to-work scheme and other staff discounts
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: May 22nd 2024
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights and create opportunities. We run specialist education services, an award-winning employment programme and children and young people are at the heart of our charity's decision-making, policy work and campaigning.
Are you passionate about making a positive impact on the lives of autistic children? Are you resilient, patient and compassionate?
If so, we have an exciting opportunity available for you!
Position: SEN Teaching Assistant
School: TreeHouse School
Location: Muswell Hill, London, N10 3JA
Contract Type: Full time, Permanent (Hours: 8.45am – 4.35pm)
Salary: £23,320 to £26,271 (based on experience)
About the School:
TreeHouse School is a happy and vibrant community where autistic children and young people learn and flourish. Currently, we have 100 pupils on roll aged 4- 19 years old. We provide children with the specialist, intensive and integrated support to enable them to learn, thrive and achieve. All pupils have a Primary diagnosis of autism with some that also have additional complex needs. TreeHouse School was inspected by Ofsted in 2023 and found to be "Outstanding" in all areas. We adopt a person-centred approach which ensures that the voice of the young person is at the centre of all we do.
In this role, you will be working on a 1:1 basis with our autistic learners assisting them both academically and practically teaching key life skills.
As part of the Ambitious About Autism team, you will enjoy the following benefits:
- Term time only role (yet paid across 52 weeks)
- A competitive salary of up to £26,271 and an increase every September
- Free healthy breakfast available everyday
- We put mental health and wellbeing at the heart of everything we do; the SLT practise “compassionate leadership”
- State of the art Autism specific training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
- Working with experts in the Autism industry with 1:1 meetings and training provided
- Eye test vouchers, season ticket loans and a cycle to work scheme.
- Employee Assistance Programme, to help you balance your work, family, and personal life
- Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses
This is a fantastic opportunity for somebody who wants to make a difference to our autistic children, their families and the community. If you would like more information, please refer to our job description.
Start date: September 2024
(Please note, this role may close earlier than the end date dependent on the volume of applicants)
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights and create opportunities. We run specialist education services, an award-winning employment programme and children and young people are at the heart of our charity's decision-making, policy work and campaigning.
Are you passionate about making a positive impact on the lives of autistic young people? Are you resilient, patient and caring?
If so, we have an exciting opportunity available for you!
Position: SEN Teaching Assistant
School: Ambitious College (CONEL Campus)
Location: Seven Sisters, London, N15 4FY
Contract Type: Full time, Permanent (Hours: 9am – 4.30pm)
Salary: £23,933 to £25,482 (based on years of experience)
About the School:
Ambitious College is an independent specialist day college dedicated to supporting autistic young people aged 16–25. Our educational approach focuses on the individual at all times. We offer a highly personalised curriculum and positively support our learners to acquire new skills and take part in everyday life. We are located within two mainstream further education college campuses: the College of Haringey, Enfield, and North East London (CONEL), and West Thames College, West London. Through a range of partnerships with local businesses, community groups, and our mainstream college partners, we also offer opportunities to learn in the community. This combined approach – personalised education, positive support, and real work experience – delivers results. It allows our young people to achieve their goals, fulfil their potential, and go on to lead active lives in their community. Ambitious College's values define how we work and ensure that children and young people with autism are at the heart of all that we do.
In this role, you will be working on a 1:1 basis with our young people to assist them both academically and in the community.
(Personal care is a requirement in this role)
As part of the Ambitious About Autism team, you will enjoy the following benefits:
- Term time only role (yet paid across 52 weeks)
- A competitive salary of up to £25,482 and an increase every September
- Free healthy breakfast available everyday
- State of the art Autism specific training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
- Working with experts in the Autism industry with 1:1 meetings and training provided
- Eye test vouchers, season ticket loans and a cycle to work scheme.
- Employee Assistance Programme, to help you balance your work, family, and personal life
- Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses
This is a fantastic opportunity for somebody who wants to make a difference to our autistic children, their families and the community. If you would like more information, please refer to our job description.
Start date: September 2024 (Earlier start dates maybe available).
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Salary: £28,216.60 per annum
Location: Flexible, including home working
Contract: Permanent
Hours: Full time (37.5/week)
Closing date: 28th May 2024 at 11:30pm
Are you a positive and open-minded individual who has great time management and organisational skills, enjoys communicating with a variety of people and is keen to learn and develop a career in fundraising? Then join Shelter as a Community & Events Assistant and you could soon be part of our welcoming and supportive Supporter Experience team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The Supporter Experience team at Shelter exists to provide expert stewardship to build deep long-term relationships, enhancing the supporter experience to drive income now and increase lifetime values. We ensure supporters feel valued and appreciated by Shelter and understand the impact of their support. We’re part of a wider Community & Events team that sits within an Income Generation directorate. Together, we look after a wide variety of fundraising activities to help fund our mission to ensure a safe home for all. Your team are welcoming and supportive, we work hard but try to have a lot of fun as well. Your line manager will be there to support you and encourage your personal development and you’ll have the opportunity to progress within the Community & Events team and beyond.
About the role
The main objectives of this role will be to provide excellent supporter care to Shelter’s fundraisers, which will involve building relationships and giving fundraising and event support and advice, and providing efficient administrative support to the department. We want to give you scope to grow into a confident and successful fundraiser, so you will receive training and provide supporter care and admin support across a variety of community & events activities, events and products across all three teams.
About you
Communicating with a variety of people: you will enjoy communicating with people in a variety of different ways, over the phone, face to face, by email, letter and over social media channels.
Time management & organisation: there’s a lot to do, particularly when we have fundraising products live and during the busy winter fundraising period, so it’s important to be able to manage your time well. The team has a really positive collective attitude to helping you do this, and they will suggest different tools and methods to stay on top of your work. But your being organised from the get-go is important.
Attention to detail: in all tasks, you will need to have a good eye for detail to make sure work is completed with a high level of accuracy.
Proactive: there are many activities to get involved with at Shelter, so being proactive ensures you get as much from your role as possible. Within your role you need to take initiative in setting up meetings, asking questions and suggesting/trying new ideas. Beyond this, taking advantage of volunteering in our shops or at events, and visiting local Shelter Hubs, is a great way to understand the cause and sector.
Willingness to be busy: everyone in the team has lots to do and has a range of responsibilities across different areas. To be successful in this role, you need to be willing to be busy during the working day and enjoy the variety this brings.
Flexibility: as this role will support work across the wider Community & Events team throughout the year, it is vital that the successful candidate is adaptable and willing to get stuck into different activities when needed. There will be occasional evening and weekend work to support events, for which time off in lieu will be given.
Positive attitude to learning: one of the most important aspects of the job is being positive and willing to learn. Being open-minded and keen to find solutions to problems is essential.
How to apply
Please submit your CV along with a supporting statement. In the supporting statement, please give relevant examples in line with the role responsibilities of how you meet the criteria in the 'About you' section of the job description, following the STAR format. Please also demonstrate how you address these two behaviours below in your answers.
- We work together to achieve our shared purpose
- We enable decision making
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Full-time (see 'Flexible working')
Flexible within the UK. Home-based, blended or fully office based (from our offices in Belfast, Cardiff, Edinburgh or London).
Closing Date: 21 May 2024
Position Ref: TB 1217
Internally the job title will be Programme Assistant.
As Programme Assistant, you will answer initial enquires to Business Energy Scotland and support the administration of individual cases to ensure that service users receive timely and effective support throughout their journey.
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Here are some of the benefits we offer:
• We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
• Enhanced parental leave.
• Private BUPA insurance.
• 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
• Staff wellbeing allowance of up to £25 per month / £300 per year.
Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
The team
Business Energy Scotland is funded by the Scottish Government to provide free, impartial support and access to funding to help small and medium-sized enterprises (SMEs) save energy, carbon and money. As Scottish businesses try to overcome the twin challenges of high energy prices and playing their part in reducing carbon emissions, our work is more important than ever.
The role
• You will be the first point of contact for SMEs contacting Business Energy Scotland so your work will be vital in helping them start their energy saving process. After your initial contact with the business, you will forward enquiries to other members of the Business Energy Scotland team who will provide in-depth technical support.
• You will provide administrative support across all aspects of the service to ensure that programme outputs are delivered effectively and efficiently.
What you’ll do
• Answer initial telephone, online and email enquiries from businesses. Response templates will be available, and you will take note of key information.
• Provide administrative support by recording key information on a range of IT systems.
• After you receive an initial enquiry, you will hand over the case to another member of the Business Energy Scotland team who will organise further technical support for the business.
What you’ll bring
• Excellent customer care skills
• Demonstrable IT skills
• Telephone skills/call-handling experience
• Experience of working in office support operations
• We value candidates who demonstrate a strong desire to learn, as we prioritise adaptability and a proactive approach to learning within the team.
To apply
Please click 'apply' to visit our recruitment portal. We will ask for your personal details, work history and a supporting statement. Applications submitted without a supporting statement will not be considered.
Applications submitted via email will not be considered. In your supporting statement please explain how you meet the essential areas in the job description.
Applications close 23:59, 21 May 2024. Interviews are intended to be held on 30 & 31 May 2024.
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch.
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
We will be happy to discuss this and our blended working model at the interview stage with you.
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
We are a Disability Confident Committed employer and offer guaranteed interviews for disabled applicants who meet the minimum criteria for a role.
Based in our Welcome Area, this role is central to our Community Support provision, where the post-holder will be our community's first point of contact, responsible for greeting service users and supporting them with general enquiries and referrals.
They will be expected to register and monitor users in our database, organise appointments, and manage our various communication channels, such as emails, helpline, and IRMO broadcast lists. Supported by a team of volunteers, they will manage community enquiries, ensuring IRMO is always a welcoming environment for the community. They will collaborate closely with other operational areas to ensure service users receive relevant, up-to-date information.
The client requests no contact from agencies or media sales.