Personal assistant jobs in greater london

Are you passionate about making a positive impact on the lives of Autistic young people? Do you believe in the power of education to unlock their potential and nurture their learning potential? If so, we invite you to be a part of our dedicated team at our new school for autistic young people in Kingston, Spring School.

Spring School will give learners the support and challenge they need to reach their full learning potential. The school will have academic, personal, social and independent targets to provide autistic learners with ambitious aspirations. Learners will work towards gaining academic and vocational qualifications, that will help them succeed in the world beyond school. 

As a Teaching and Learning Assistant, you'll play a crucial role in the development of our learners, creating a safe and engaging space for them to thrive. Your responsibilities will include:

• Providing person centred, day to day support, delivering 1:1, paired and small group teaching, and learner sessions 
• Supervise and support our learners to engage in community-based learning and educational visits.
• Use your creativity daily to support lesson plans through preparing materials and resources.
• Support our learners to develop crucial life skills, meet their goals and aspirations through communication, independence and participation.

We are looking for:

• Compassion: A deep understanding and empathy for the challenges faced by autistic young people.
• Patience: The ability to provide consistent, patient, and encouraging support.
• Adaptability: Flexibility to adapt teaching methods and approaches to suit individual needs.
• Team Spirit: A collaborative mindset to work alongside educators, therapists, and families.

Why Join Us?

• Meaningful Work: Make a genuine impact on the lives of autistic young people and contribute to their personal and academic growth.
• Professional Growth: Access ongoing training and development opportunities to enhance your skills and advance your career in special education.
• Supportive Community: Join a close-knit team that values your insights and celebrates every achievement, big or small.

Come make a difference with us – apply today! 

Interview date- Tuesday 10th June and Thursday 12th June mornings.

Closing date- Wednesday 4th June 2025

Start date- September 2025

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit. 

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. 

Executive Assistant / Personal Assistant

Personal Assistant / Executive Assistant and Board Secretary

ABOUT THE ROLE

Hours of work: 22.5 hours per week over 3 days

Salary: £32,503 FTE (including London Weighting)

Place of work: Hybrid, with a base at Romero House, London SE1. Some travel and overnight stays will be required within the UK.

Contract type: Part time, permanent

Closing date: Tuesday 10th June at 23:59

Could your admin and people skills help us build a more human and inclusive society? Are you motivated by our vision of people with and without learning disabilities sharing life together? Do you want to work in a committed, flexible and caring team, at the heart of an inspiring national charity?

Our National Leadership Team is looking for a Personal Assistant to join us in our London office, to help us maximise what we can achieve as a team, and to build stronger processes and culture for our geographically-dispersed charity.

Main purpose of the role

We are looking for a Personal Assistant / Executive Assistant to the National Leadership Team and Board Secretary, based in our London office. You will have a key role in helping us build our capacity, effectiveness and support systems, working closely with the National Leader / CEO and our passionate and caring leadership team. 

In this pivotal role, you will:

• Provide high-quality administrative and logistical support to the National Leadership Team;
• Coordinate a range of L'Arche national meetings and forums for people with and without learning disabilities;
• Play an important part in internal and external communications, and in project managing cross-cutting initiatives;
• Support governance as a registered charity, company, and care provider through the formal role of Board Secretary;

This position does not offer visa sponsorship and is best suited for a candidate already located in the London area.

ESSENTIAL CRITERIA:

• Excellent organisation skills, responsiveness and adaptability to tasks and demands;
• Initiative and an ability to innovate improved ways of doing things; 
• Interpersonal skills to build collaborative relationships, resolve tensions, and create partnerships with people at all levels;
• Discretion and diplomacy in dealing with confidential information and sensitive issues;
• Experience with MS Office and SharePoint; 

ABOUT L'ARCHE

L’Arche is a worldwide movement of people with and without learning disabilities building community together. We aim to be a beacon for our society - of what social care can be, what life with learning disabilities can be, and what a more human society can be. 

L’Arche in the UK is a registered charity and a regulated provider of care and support. Our 11 Communities in England, Scotland and Wales offer a varied mix of adult supported living, registered care, and day services. 

Our UK annual turnover is about £21m. Some 1400 people across the UK belong to a L’Arche Community, including about 300 people with learning disabilities and more than 700 employees and volunteers.

A full job description and person specification can be found in the recruitment pack.

To apply, please submit your CV and answer the questions from our online application form.

Closing date for applications is Tuesday 10th June at 23:59

Interviews will likely take place on Monday 23rd June in London. 

Please also read our privacy notice for job applicants.

As well as joining our friendly Community, where you will be well supervised and supported, and benefit from L'Arche mentorship program, there are some other benefits you get by working for us:

• Joining shared meals since cooking and having a meal together is what we are all about. 
• Achieve professional qualifications while benefiting from exceptional training and development opportunities.
• Interest free loans and salary advances available 
• Free eye tests and a contribution towards the cost of glasses if you need them for work.
• Free DBS / PVG checks 
• Free SSSC registration 
• Free Blue Light Card 
• Professional membership fees paid if they are directly relevant to your role 
• Free Employee Assistance Programme available to everyone 
• Up to 5 days paid compassionate leave 
• Up to 6 days paid (pro rata) for time off for emergency dependents leave 
• Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings 
• Paid mileage costs at HMRC rate 
• Working from Home Allowance for those in office-based roles but for whom no office is provided 
• Specialist bereavement counselling for employees and their family members 
• Access to the Bike to Work scheme

REF-221 592

The Executive Assistant will manage the CEO's diary, emails, coordinate meetings, handle key communications, and lead the CEO's office. The Executive Assistant will also support the CEO in strategic planning and liaise with stakeholders on the CEO's behalf.

Experience:

• Thrives in a fast-paced environment: Colleagues can be surprised by the fast pace we operate at. The Difference is an agile organisation and the candidate will need to adapt quickly to shifting priorities on a frequent basis.
• Works with high autonomy: Staff who thrive at The Difference have a demonstrated ability to take full ownership of tasks, proactively anticipate challenges and take initiative without constant direction to ensure seamless support and operational success.
• Ability to take ownership over self-development: This role promises insight into how a start up organisation grows and is run, with opportunity for the candidate to grow in areas of interest.
• Strong communicator: A clear communication style which is concise and effective - both verbally & written - as well as strong interpersonal skills.
• Stakeholder management: Evidence of having established, developed and managed effective relationships with a range of senior stakeholders.
• Organisation & project management: A track record of coordinating projects to tight timelines and a high standard, communicating proactively if timelines need to shift; as well as sharp attention to detail and thorough approach to organisation and project management.
• Agility in problem-solving: Ability to thrive in a fast-paced start-up environment, comfortable with making decisions in ambiguous contexts and rapidly diagnosing any need to reprioritise and change course; ability to think creatively/laterally and strategically to find the most effective solution.
• Values: A career or personal experience which evidences shared values with The Difference (see above) and a person

Executive Assistant (3-Month Contract, Potential to Extend or Go Permanent)
Location: Central London - Hybrid Working (Minimum 2 Days in Office)
Salary: £25-£35 per hour (depending on experience) via umbrella company
Start Date: ASAP (no longer than 2-week notice period)

Goodman Masson are delighted to be exclusively partnering with a non-profit leading organisation that is a global network of investors supported by the United Nations, promoting the integration of environmental, social, and governance (ESG) factors into investment decisions. With thousands of signatories managing trillions in assets, this organisation plays a pivotal role in driving forward a more sustainable financial system.

We are seeking a highly experienced and professional Executive Assistant to join their dynamic and fast-paced team on a minimum 3-month contract, with potential for extension or transition to a permanent role. This is a key support role providing executive assistance to two Chiefs - one based in the US (EST time zone) and the other frequently in London - and working closely with a wider team of EAs and senior stakeholders across the organisation.

Key Responsibilities:

• Provide seamless and proactive diary management, international travel coordination, and logistical support across multiple time zones
• Support the planning and delivery of internal and external events, including roundtable discussions with senior stakeholders and global signatories
• Build and maintain relationships with internal colleagues and external partners, acting as an ambassador for the senior leadership team
• Coordinate meetings, prepare agendas and materials, and ensure all pre- and post-meeting actions are tracked and supported
• Manage expenses and liaise with the finance team for processing invoices and subscriptions
• Work closely with the EA team to ensure aligned support across the Executive Team
• There may be some occasional minute taking responsibilities

Person Specification:

• Demonstrable experience as a PA or EA supporting senior executives in a complex, international environment
• Full suite of EA skills essential - including complex multiple diary management, travel booking, stakeholder engagement, and document preparation
• Experience coordinating and supporting events, ideally within an international or mission-driven organisation
• Strong organisational skills with the ability to multitask and manage competing priorities
• Confident communicator with excellent interpersonal skills and a collaborative working style
• Comfortable working flexibly to support stakeholders in varying time zones, particularly the US
• Strong IT proficiency (Microsoft Office) and a proactive, solutions-focused mindset

This is an excellent opportunity for a committed and professional EA to join a globally respected organisation at the heart of sustainable finance. If you thrive in a purpose-led, fast-paced environment and bring the right blend of experience, flexibility and initiative - we'd love to hear from you.

Phone: +44 (0)207 324 0585
Email:

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

We are looking for an Executive Assistant to provide support to the CEO and Board of Trustees, as well as adding administrative capacity and office management function to the Staff Team. This is an integral role that requires a diligent, detail oriented individual, with a passion for the vision of Prison Fellowship.

Our mission is to show Christ's love to people in prison by coming alongside them and supporting them. We run a number of programmes, including Angel Tree, Sycamore Tree, Letter Link and Pastoral Care.

This position is 35 hours per week across five days. This role is based in our office in London (SW1). We are open to discussions about flexibility, including hybrid working.

If you would like to be part of a small and passionate team of people supporting the work of thousands of Volunteers in prisons across England and Wales, we would love to receive your application!

Please apply with a full CV and covering letter. You must have the right to live and work in the UK.

We work with people from all walks of life and we want to reflect the diversity of our volunteers, supporters and the people we serve in prison. Therefore, while of course we welcome all applications from interested and suitably experienced people, we particularly welcome applications from underrepresented minoritised groups.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Finance Assistant

This is an exciting opportunity for a Finance Assistant to join a national charity, where you will have exposure to a range of areas within the Finance Team.

Position: Finance Assistant

Location: Hybrid – London or Manchester or North East (2 days in office, 2 days remote)

Contract: Permanent

Hours: Part-time, 4 days a week (30 hours )

Salary: North East - £21,245.95 PA, North West - £23,645.95 PA, London £24,045.95 PA

Closing Date: 25th May 2025

Interviews: week commencing from 2nd of June, 2025

About the Role

As a Finance Assistant, you will be responsible for setting up and updating all property and resident accounts on the rental ledger system and for ensuring that rental income in correctly reflected on both the rent and finance systems on a timely basis.

You will work closely with project staff and housing benefit departments regarding rental income queries and ensure that rental income is received in accordance with the charity’s internal financial controls and all legal regulatory requirements are complied with. The role will involve some sales ledger work, under the supervision of the Rental Income Business Partner.

Some Key responsibilities include:

• Rental Ledger and rental collection

• Responsible for reviewing the rental income bank account and accurately reflecting all receipts onto the rental income system

• Identify any overpayments and request the necessary refunds

• Produce and send out monthly rent arrears and voids

• Process monthly rent write-offs

• Reconcile and close monthly accounts

• Raise rental income sales invoices and follow up on late payments

About You

You’ll be a highly organised individual, with excellent interpersonal skills. You will be comfortable working independently and communicating effectively with colleagues across the organisation.

Essential skills and experience:

• Good knowledge of rental income accounting and processes e.g. Housing Benefits

• Experience of rental income accounting systems, preferably including Omni

• Good Excel skills and well as other Microsoft packages.

• Ability to manage time effectively and meet deadlines.

• Excellent attention to detail and a commitment to accuracy.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Commitment to continued professional development with internal mentoring.

• Flexible working model for suitable roles.

• Supportive flexitime and toil arrangements.

• 26 days annual leave rising to 30 after five years’ service.

• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Financial wellbeing offering interest free loans and advances

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Cycle to Work scheme and interest-free season ticket loans.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

• International Accident Cover – accidental death, permanent disability

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Payroll, Administrator, Finance Admin, Finance Administration, Finance Administrator, Finance Assistant, Financial Assistant, Finance Officer, Accounts Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Royal Victoria Dock, London

Contract: full time, 11 week fixed term contract, starting no later than 7 July 2025

Salary: £22,391 pro rata

Closing Date: 1st June

Interview: Interviews to be held virtually 

Are you looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for an OTW Project Assistant who will support the delivery of the On The Water project at one of our boating stations in London. The project provides young people from outside Sea Cadets, age 9-14, the opportunity to get on the water, learn new skills and build confidence through boating activity. This is a very varied and rewarding role that requires someone who is self-motivated, inspiring, organised, creative, tenacious, positive, IT competent and with a real interest in people with a attention to detail and real enthusiasm for the project.

Project delivery takes place between 29 July 2024 and 30 August 2025 when the young people will be attending boating sessions. During this busy time the Project Assistant will be based at the boat station each day to complete registration, manage group change overs, track project targets, encourage survey completion and fill booking gaps. Prior to delivery the role will be focused on supporting the booking process and engaging in community outreach. Once delivery is complete, the Project Assistant role will then predominantly be supporting the evaluation and data collection as well as supporting participants to join their local Sea Cadet unit.

Key Responsibilities

• The welcoming and registration of participants for the On The Water project
• Collecting and uploading daily statistics and figures that show how the project is progressing
• Making new and repeat bookings
• Talking to participants and their parents/carers about the opportunities within Sea Cadets
• Managing a waiting list and reducing drop-outs
• Responsible for the safety and wellbeing of participants alongside the Boat Station staff
• Ensure that participants complete surveys to share their experience of the project and encourage adults to feedback on their young people’s experience
• Attend any meetings as required by the project
• Assist with the evaluation of the On The Water project

Requirements

• Previous experience of working with volunteers

• Experience in a customer facing role
• Experience working with young people
• Experience working with diverse community groups or working in outreach
• Experience of tracking targets and managing data
• Self-motivated and able to manage your time and workload effectively
• Flexible and enthusiastic
• Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK
• Satisfactory DBS

For further information, please download the Recruitment Pack.

Benefits

• Flexible Working hours and a hybrid culture
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialize.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognize our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

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About the role:

As a Night Support Assistant in our Wandsworth accommodation service, you'll play a key role in creating a safe, welcoming and supportive environment for people rebuilding their lives. You’ll be the first point of contact during the night, offering practical support and a calm, reassuring presence. From managing access to our buildings and responding to emergencies, to carrying out essential safety checks and reporting concerns, your work will directly contribute to the wellbeing and security of every person in the service. Whether working alone or in coordination with nearby sites through our buddy system, you'll be part of a wider team committed to making a real difference - every night.

This role puts you at the heart of vital, life changing work, including accommodating emergency placements and supporting clients who may be arriving at a critical moment in their journey. You'll take the lead in overnight client interactions, ensuring that tasks are handled smoothly, whether by you or temporary staff under your direction. With guidance from Single Homeless Projects (SHP’s) dedicated out-of-hours management team, you’ll never be without support - even when working solo.

Joining SHP is more than a job - it’s a powerful way to start or grow your career in the sector. You'll be part of a values-driven organisation where person-centred, psychologically informed approaches are central to everything we do. Through your work, you'll gain experience, confidence and insight that can open doors to a meaningful and rewarding future for staff and clients alike.

The working rota for this role is two nights per week - Friday and Saturday. 

About you:

• Experience of developing good relationships with people, you should evidence qualities including flexibility and resilience. The ability to negotiate and influence others to change.
• The understanding of and the ability to apply knowledge of equal opportunities into practice, and the ability to engage and relate positively to people from a range of backgrounds and cultures.
• An understanding of the principles underlying a quality and customer focussed service with a willingness to work in a way that empowers our clients.
• A level of literacy, numeracy and IT skills sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and understanding rent arrears.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important Info:

Closing Date: Sunday 25th May at midnight

Interview Date: Monday 9th June at QTR Service in Wandsworth

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

This role supports AvMA’s Seven Pillars of Fundraising:

Supporter Care – Ensuring digital donors and fundraisers have an engaging, meaningful experience.

Organisational Commitment – Aligning digital fundraising efforts with AvMA’s strategic vision.

Responsibility – Maintaining ethical and transparent fundraising practices.

Growing Value – Increasing digital income through optimised supporter journeys and engagement. Strength – Building a scalable and sustainable digital fundraising model.

Leadership and Self-Leadership – Supporting volunteers and fundraisers in their digital engagement.

Diversification – Exploring new approaches to engage supporters and increase income.

Key responsibilities:

• Develop and implement a corporate and trusts fundraising plan that builds on AvMA’s existing pipeline.
• Utilise AI and digital tools to streamline prospect research, prioritise funders, and optimise fundraising efficiency.
• Identify and cultivate relationships with prospective corporate partners and trusts that align with AvMA’s mission.
• Write compelling funding applications and partnership proposals to secure financial support.
• Manage and steward relationships with corporate donors, grant-giving trusts, and foundations.
• Deliver high-quality stewardship, ensuring funders receive timely impact reports and updates.
• Provide insights and recommendations on long-term corporate and trust fundraising strategies.

Other:

• To undertake other duties as required commensurate with this post. To travel as necessary for events and fundraising activities

Person Specification

Essential:

• An experienced corporate or trust fundraiser, with a strong track record of securing funding.
• A confident relationship-builder, able to engage with potential funders and partners.
• Strategic and data-driven, with experience in using AI or digital tools to prioritise and streamline fundraising activities.
• A persuasive communicator, with excellent proposal writing and pitching skills. Results-driven, with a proactive and self-motivated approach to achieving income targets.
• Passion, commitment and drive to promote patient rights and follow the aims of AvMA.
• IT literate and confident with technological change. 
• Able to identify opportunities to improve our data collection systems; an awareness of the power of social media and how to use it to promote AvMA’s work.
• Committed to principles of equal opportunities and diversity and inclusion.

Job Title – Finance Assistant

Department – Finance and Resources

Salary - £27,000 per annum full time equivalent (FTE)

Contract Type – Permanent (Part time), 2 - 3 days/week (15 - 22.5 hours)

Benefits - 8% non-contributary pension, private medical healthcare, life insurance, 25 days FTE annual leave (with additional non-contractual time at Christmas when the office is closed), season ticket loan scheme

Location – London Office, 5th Floor, Holborn Tower, 137-144 High Holborn, London WC1V 6PL

Reporting to – Finance Manager

1. About Chance to Shine

We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.

It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.

Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people aged 5 to 24 who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.

2. Purpose of the Role

The core purpose of Finance Assistant’s role is to support the Finance and Resources team at Chance to Shine. The Finance and Resources team provide day to day support to all departments in the charity and trading subsidiary, Chance to Shine Enterprises Ltd, around finance, office, HR and general administration. The role is based at our London office with some working from home allowed.

3. Key Responsibilities

The Finance Assistant’s responsibilities include:

Finance

· Recording and analysing income and expenditure and posting transactions onto SAGE 50 Accounts

· Banking cash and cheques received

• Raising invoices and monitoring debtors
• Administering invoice approval and payment processes

· Operating expense claim procedures and payments

· Liaising with Fundraising team to reconcile income received with Raisers Edge

· Support delivery partner expenditure review process

· Support Finance & Resources department as required with ad hoc administrative support

General support

· To help monitor the finance inbox and respond to general enquiries.

· To help out, as required at Chance to Shine events, such as fundraisers, media events and Chance to Shine competitions.

4. Key relationships

The job holder will liaise with:

· Chief Executive and the CTS senior management team

· External contractors and suppliers

· Operations, Fundraising, Communications & Digital and Impact & Evaluation teams

5. Skills, knowledge & personal competencies

The job holder should be able to demonstrate the following:

• Excellent IT skills: MS Office 365; Excel, Word, Outlook and Teams
• Strong administrative skills and attention to detail
• Able to plan and prioritise and work under pressure
• Excellent written and verbal communication skills
• Able to work on own initiative; confident/self-starter/finisher
• An effective and enthusiastic team player
• Approachable, easy-going and helpful team member
• Willingness to learn with a can do attitude
• Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, trusted, inclusive and fun

6. Experience & qualifications

Essential:

• Office experience in a similar sized organisation
• Experience of SAGE 50 Accounts or similar accounting system or a willingness and aptitude to learn
• AAT or similar level accounting qualification (or studying towards) or a strong desire to study accounting as a vocation

Desirable:

• Experience in a finance support role

• Familiarity with CRM contact databases (Raiser’s Edge, Salesforce or similar)

This is an exciting opportunity - a brand new project and role, which is critical to the success of ID Grace House UK. Grace House is a 6 bedroomed property, offering safe and secure accommodation for women leaving prison, who would otherwise be homeless. We will be offering life skills training to all residents and ongoing support.

Our aim is to get residents into employment and accommodation of their own. 

CHRISTIAN HOUSE MANAGER

You will have experience in leading a team to maintain a stable, happy and caring environment.

You will be highly motivated and passionate about the rehabilitation of women leaving prison.

You will be committed to supporting vulnerable women, enabling them to build on their existing strengths to make positive changes in their lives.

You will have overall responsibility for the continuous improvement and consistency of the day-to-day delivery of the project and be responsible for financial planning and have budgetary responsibilities.

You will help to ensure that Grace House becomes a centre of excellence and help set a positive example of the rehabilitation of prison leavers

You will maintain and further the excellent reputation we currently have with our referral prisons to ensure a constant flow of residents, reducing the likelihood of voids.

You will liaise with venue staff where our #SheMatters community courses are run, overseeing a timetable of courses and ensure that all course provision meets the high standards set by ID Grace House UK.

You will have personal experience of running courses with vulnerable and sometimes chaotic women.  The Course Facilitators make up part of the Grace House Team.

You will be responsible for and have experience of fundraising and be willing to work alongside the Imago Dei staff team to ensure the project is financially stable long term. 

You will be willing to undertake on call duties out-of-hours.

KEY TASKS AND DUTIES:

• Ability to motivate, coach and manage the performance of the Grace House Team. To coach the Team on continuous personal development (CPD) and to undertake any qualifications relevant to their role; 

• Ensure robust plans are created in partnership with residents, to support their progression and ensuring their voices are heard;

• Work with the residents of Grace House to help them address habits/choices made which brought them to offend: to assist them in regaining self-esteem, well-being and independence;

• Support the women in every aspect of adjusting to life out of prison, giving both practical and emotional help, and support women as they seek work and permanent housing;

• Lead by example to champion Grace House values, be respectful and compassionate. Manage any behaviour actioned by the Team that does not reflect the values of Grace House and train on the same.

QUALIFICATIONS:

Essential:

• Experience of supporting vulnerable women with mental health, substance misuse, domestic violence, challenging behaviours, offending behaviour
• Have CTC Prison Clearance or be willing to complete the vetting and checks for this
• A practicing Christian*
• Experience of managing a team
• Experience of working in the challenging environment of a prison setting or similar
• Experience of facilitating courses with women presenting challenging behaviours.

Desirable 

• Experience with supporting prison leavers.

*In accordance with the Equality Act 2010 it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with the Imago Dei Faith Policy.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

The Marsh Christian Trust (MCT) is looking for an Assistant to join a small, dynamic team and support the day-to-day running of the organisation. This role would be for a 9-month contract as maternity leave cover, and would suit someone who is interested in the charity world and looking for a part-time position. The role will be office-based for 3 days a week, starting in mid-July 2025.

The Trust is a busy grantmaking charity, supporting a range of small organisations across the sector with core funding to support their running costs. The Trust also runs an exciting Awards programme, which sees them partner with larger charities to help recognise their volunteers and outstanding individuals in thier field of work.

Key responsibilities and duties

• To support the grants programme – preparing applications for review, researching organisations applying for funding and processing grants. 
• To assist in the administration of the Marsh Awards Scheme – writing letters, and helping to coordinate events.
• Updating records and files, minute-taking, diary management, booking travel, preparing internal lunches, collecting and distributing the post, and any other ad-hoc administrative duties required.
• To assist the wider office with administrative tasks.

Personal Specification

• Good communication skills.
• Strong attention to detail.
• Confident, pleasant and professional manner.
• Very well organised with good time management skills.
• Good IT skills, proficient in Outlook, Word and Excel.
• Some previous general office experience would be useful.
• We would welcome previous experience in the charity sector, however this is not essential. 

Salary: £35,657 per year (FTE £39,000)
Working hours: 32 hours/week
Department: Commercial and Operations
Number of posts needed: 1
Location: Hybrid (75% office based, 25% home based)
Working Pattern: Monday to Friday
Reporting to: Chief Operations Officer
Contract: 18 months fixed-term
Application Closing Date: 4 June 2025

Our operations team is led by the Chief Operations Officer (COO) and includes the finance and bookings & venue teams. This is a newly created role that will report directly to the COO and work closely with the wider operations team.

Scope of role

The Senior IT & Operations Officer is responsible for leading the central coordination of IT operations, managing key relationships with two main contractors (IT and estate management), and ensuring seamless integration of IT infrastructure and estate management services. This role involves overseeing the effective and efficient functioning of both IT systems and estate operations for Toynbee Hall and Toynbee Trading, while prioritising the safety of staff and stakeholders on-site. The officer will proactively identify opportunities for improvement, resolve issues, and maintain a collaborative working environment to support business continuity, operational efficiency, and safety standards across all operational areas. Additionally, they will support the procurement of IT and estate-related items, such as IT kit, ensuring timely and cost-effective sourcing of required resources.

Responsibilities and Accountabilities

Information Technology & Systems

• Support the COO and wider SMT with all IT related strategy including procurement and streamline of new IT service provider/s. Including setting up KPIs’ and using these to assess performance.
• Manage the setup of new staff – including the procurement of equipment required for the role – this includes all communication tools.
• Managing the relationship and being the key point of contact with the technology suppliers and technology support providers.
• Identifying cost savings/efficiencies in the tech stack.
• Supporting IT KIT refresh plans and purchase, this includes audit of needs and vendor negotiations and lifecycle planning with the COO.
• Leading on regular assessment of IT and systems needs for all services and administrative staff.

Facilities, Health and Safety & General Administration

• Act as the main point of contact with our property management company. Work with the COO to escalate issues.
• Book in contractors and maintain all required documentation in conjunction with other key stake holders (property manager/agent).
• Be the escalation point for maintenance issues, liaising with the property management company to make sure that issues are dealt with in a satisfactory manner.
• Work with H&S consultants and property managers to ensure all relevant training is planned for and carried out and Risk assessments are being completed and used.
• Work with HR to ensure that all relevant training is planned for and carried out.
• Maintain records for all mandatory tests in conjunction with our property agents.
• Liaise with the Events and Venue Manager to ensure building management is always in place, keyholding, security etc.

Projects

• Manage ad hoc projects on behalf of the operations team; such as refurbishments, implementation of printer management.

General

• Building good working relationships across the organisation
• Representing Toynbee Hall to external audiences
• Developing an open and ‘critical friend’ dialogue within our programmatic work
• Undertaking any other appropriate responsibilities that may arise such as top up of franking machines, and general administrative orders as needed.

Managing Yourself

• Working toward an agreed annual work-plan meeting targets and milestones
• Prioritising and managing your workload
• Taking responsibility for your personal development and seek out opportunities for support and development
• Take part where appropriate in monitoring and evaluation planning and practice.

Essential Criteria:

• Project management experience.
• A high level of organisational skills.
• An ability to understand complex information and communicate it simply.
• Comfortable following processes and supporting other people to do so.
• Independent thought and attention to detail.
• High level expertise to use the Microsoft Office suite particularly Teams, Sharepoint, Excel and Outlook.
• A strong communicator with the ability to form trusting and supportive relationships quickly, internally and externally.
• Able to work proactively, independently and within a team.
• Able to work collaboratively with the wider teams at Toynbee Hall.
• Good negotiation skills.
• Basic level understanding of H&S, GDPR and confidentiality.
• Understand basic budget management and purchasing process.
• IT related qualifications and experience such as cyber security, Microsoft 365 suite skills.
• Good understanding of charity technology needs.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Do you have experience supporting Boards and senior leadership in a governance role, ensuring smooth operations and alignment? Join Shelter as a Governance Officer, where you will coordinate Board and Committee activities, manage Board papers, and facilitate effective communication across the organisation. You will support Directors, Assistant Directors and Executive Assistants with agendas and papers, track key decisions, maintain accurate records, and ensure compliance with governance standards.

About the role

The Governance Officer plays a crucial role in ensuring that Shelter's governance framework operates effectively and in line with legal requirements, and best practice.

The postholder will act as the administrative liaison between the Board, Committees, and Executive Leadership Team (ELT), ensuring that Board meetings remain strategically focused while operational matters are effectively delegated.

Role specifics

We are seeking a proactive individual to manage Board and Committee activities, acting as the primary point of contact for all Board-related matters. You will coordinate Board meetings, develop and track governance calendars, and ensure that agendas, minutes, and key decisions are communicated effectively to the Board, ELT, and the wider organisation. Additionally, you will work closely with Directors and Executive Assistants (EAs) to support the management of committee agendas and papers, ensuring a focus on strategic issues.

The role also involves overseeing the preparation, review, and quality control of Board papers, ensuring accuracy, clarity, and timeliness. You will streamline governance processes, provide logistical support for meetings, maintain records, and track actions to ensure compliance with governance standards. Moreover, you will facilitate Board engagement by developing feedback mechanisms and supporting Trustee development, ensuring alignment with Shelter's strategic goals.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Strategy Enablement Directorate brings together our core support functions of HR Delivery, Finance, Tech & Data, Governance, Planning and Property, and is led by the Director of Strategy Enablement and four Assistant Directors.

At Shelter, we do not see our support functions as merely transactional - we are both enablers and keepers of Shelter’s strategic objectives. Striving to be a centre of excellence, we work with colleagues to ensure organisational objectives are clear and strategically aligned, whilst supporting with the removal of any internal obstacles that emerge on the way. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.