Policy advisor jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Protect is looking for a legally trained and excellent manager to oversee the work of our advice team. Our team of 8-10 advisers deals with over 3,000 new cases every year, offering telephone advice on legal rights and how people can raise or escalate whistleblowing concerns safely and effectively. Protect is the leading UK authority in whistleblowing, having over 30 years of expertise advising whistleblowers and providing best practice guidance to employers. We want people to speak up when they witness wrongdoing or risks at work, and our advice on how to whistleblow effectively can stop harm.
You will lead and manage a team of advisers, ensuring that Protect provides expert, accessible and timely support to whistleblowers at a time of increasing demand for free advice. You will oversee the recruitment and training of the team, developing resilient and expert advisers while protecting their wellbeing. You will be proficient in case management systems, have excellent organisational skills, and play a strategic role in developing the service, including by providing case analysis and data for our training and policy functions and advocacy on behalf of our callers.
If you’re interested in helping people speak up in the public interest, we want to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £19,200 per annum pro rata (£32,000 FTE)
Contract: Permanent, part-time (22.5 hours per week) - working days to be agreed at interview
Location: St Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA
Travel: Occasional travel across the Diocese required. Valid driving licence and access to a vehicle essential
About Us:
The Diocese of Portsmouth spans Hampshire, Berkshire, South Oxfordshire, and the Channel Islands. We support 87 parishes and 50 schools, serving over 27,000 practising Catholics and 32,000 children and their families. Our work is meaningful, community-focused, and values-driven.
About the Role:
Are you an experienced and proactive HR professional with a strong understanding of UK employment law and a passion for supporting people? We are seeking a confident and capable HR Advisor to join our Diocese HR Team, providing high-quality advice and guidance to managers and employees across a wide range of HR matters.
This is a pivotal time to join our team as we continue to develop our HR infrastructure and support the implementation of our 10-year Mission Plan. You’ll play a key role in shaping our HR function and contributing to a positive and inclusive working culture.
HR Advisor - Job Description
Advisory
- Provide advice to line managers on employee relations (ER) issues e.g. policies, performance management, end-to-end absence management including return to work meetings, reporting and occupational health referrals etc. Able to resolve complex employee relation issues and conduct investigations where necessary.
- Provide advice to managers across all policy and practice areas, for example on family friendly policies such as maternity, paternity, shared parental leave, carers leave, etc.
- Support the maintenance of existing policy documentation and make changes where applicable
- Proactively take responsibility for the adherence and implementation of HR policies
- Support line managers in the management of employees in probation, and where necessary extension cases
- Support line managers in performance management practices, objective setting and performance improvement plans (PIPs)
HR Analytics
- Report on HR analytics monthly and quarterly for the HR Manager, for example on headcount, sickness, recruitment analytics, staff turnover and remuneration reports.
Benefits and Payroll
- Support the HR Manager with reward strategies and implementation
- Prepare payroll changes each month for HR Manager sign off
- Assist the HR Manager with annual benchmark surveys
- Support the HR Manager in liaison with benefit providers
Talent Acquisition and onboarding
- Work with the HR team for efficient and accurate end-to-end recruitment in all areas across the Diocese.
- Work in liaison with the HR Administrator to coordinate and execute the Diocese recruitment processes to include working with recruitment agencies, posting job adverts, liaising with line managers for shortlisting, offers of employment to suitable candidates, and onboarding.
- Ensuring the new joiner inductions are organised and all documentation has been received and checked.
- In the absence of HR Administrator, produce and issue relevant documentation following promotions, job title changes, salary increases and ensure that HR records are updated accordingly by the HR administrator.
Learning & Development
- Identify learning needs and appropriate methods of meeting needs in the most cost-effective way.
- Support the HR Manager in the delivery of training as required, including annual conferences and line manager training.
- Ensures training requirements are met to fulfil and maintain health and safety requirements such as First Aid and Fire Safety.
- Ensures that refresher training is completed for existing employees in data protection, cyber security, health and safety, and EDI.
- Be a trusted advisor and coach to line managers on people related issues.
- Ensure all documentation is completed by employees who are supported in their further training and education by the Diocese, including a Further Education Support Agreement.
General
- Regular review of data integrity and updates to the HRIS including regular audits.
- Support the HR Manager to drive workforce planning, talent acquisition, and retention strategies
- Deal with queries from the HR inbox to ensure effective and prompt responses
- Involvement in HR projects and new initiatives as required
- Updating of HR intranet pages.
- Contribute to HR-related projects such as organisational change, restructures, and employee engagement initiatives.
- Keep up to date with developments in employment law and HR best practices.
- Support the HR Manager with volunteer management
- Undertake other reasonable tasks as requested by the HR Manager.
HR Advisor - Person Specification
Essential
- Understands the people practices, processes and approaches across the employee lifecycle including for example, recruiting people, conducting learning needs analysis, creating talent pools, developing people policies, analysing people data, managing grievances.
- Able to apply legal knowledge and judgment to people practices
- Able to demonstrate evidence-based practice in decision making
- Proven problem-solving ability
- Understands and interprets data and analytics and its usage, and can measure their impact and value
- Able to explore stakeholder needs and concerns using a range of methods
- Experience of managing change and different approaches
- Understands and can influence the organisation to develop and maintain a positive culture and healthy working environment.
- Able to think in a systemic way to align different elements of the organisations values, culture, structures, people policies and practices to maximise organisational performance
- Ability to manage multiple priorities in a fast-paced environment.
- High level of integrity and confidentiality.
- Proficient in HR systems and Microsoft Office Suite.
- Minimum CIPD Level 5 qualification
Desirable
- Working towards or holds CIPD Level 7 qualification
- Experience of change management
- Experience of working in the reward arena and adept at data analysis
- Experience in not-for-profit sector or public sector
- Experience supporting organisational change and employee engagement initiatives.
Applicant Information
Employee Benefits:
- 25 days annual leave (pro rata) plus bank holidays
- Contributory pension scheme
- Free life assurance
- Employee wellbeing programme
If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.
How to Apply:
Please submit your CV and a covering letter outlining your suitability and motivation for applying.
Closing date: Wednesday 3rd December at 23:59.
Early applications are encouraged as we reserve the right to close the advert prior to the deadline.
Applicants must have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship.
We welcome applications from individuals who support the ethos and values of the Catholic Church. The Diocese of Portsmouth is an equal opportunities employer.
Interview Details
You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.
Appointment
Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.
You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.
Bringing people closer to Jesus Christ through His Church



The client requests no contact from agencies or media sales.
We have an exciting opportunity available to join our successful Innovation team.
The mission of the Innovation team at Alzheimer’s Society is to become the leaders in developing and accelerating new solutions that will increase choices, improve quality of life, and revolutionise care and support for people living with dementia.
This means getting new products to market, fostering a culture of innovation around dementia, and addressing major system challenges to help people living with dementia, keeping people with this lived experience at the centre of every aspect of our work.
The Innovation team works across a variety of exciting activity, including contributing to the delivery of the multi-million pound Longitude Prize on dementia and leading Alzheimer’s Society Launchpad and Accelerator Programmes, designed to boost new dementia products and innovations to market, delivering help and hope to people living with dementia.
In the role of Innovation Portfolio Advisor you will support the Innovation Impact Investment Manager with the ongoing management and development of our innovation product portfolio. You will cultivate and maintain relationships with current and former Accelerator partners, reviewing business plans, supporting with negotiations and exploring mechanisms for a return on investment, developing and monitoring collaboration agreements whilst tracking the impact of our investments. You will support with product development, helping identify routes for commercialisation and scale in order to maximise and monitor the impact of the most exciting new products for people living with dementia.
You will work alongside a team of Senior Innovators, each of whom will be accountable for their respective programmes of work.
About you
We are looking for a creative, passionate and solution-driven individual to support the management of our innovation product portfolio with ambition and experience of accelerating products to market for maximum impact and benefit to people affected by dementia.
Ideally you will:
- Be confident in communicating, influencing, negotiating and managing internal and external stakeholders.
- Have an attention for detail, be self-motivated, organised and have the ability to work collaboratively in a fast paced and high performing team.
- Be entrepreneurial and commercially minded with experience of working in an innovative environment.
- Have experience of maintaining a portfolio of products/programme of activity.
- Have experience of identifying routes to market for products and an understanding of the opportunities/challenges associated with product commercialisation and scaling.
- Have an understanding and experience of investment strategies and models for generating a return on investment.
- Have experience of reviewing progress of partnerships, managing project plans, budgets and monitoring of contractual requirements.
- Have experience of developing impact metrics and the ability to produce impact investment reports.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Human Resources Adviser
Reports to: Head of Operations.
Responsible for: No direct reports at this time.
Location: Office at Bayfield near Holt with opportunity for flexible working. However, it is important that the role holder is able to build culture and employee experience and be demonstrably participative in office life and organisational culture development. Visits across Norfolk and surrounding catchments with mileage expenses £0.45 per mile.
Job term: This is a permanent 0.6 FTE position. The appointment is subject to a six-month probationary period.
Hours of work: 22.5 hours over a minimum of three days between Monday and Friday. Occasional evening or weekend work may be required, for which time off in lieu can be taken. No overtime will be paid.
Annual leave entitlement: 25 days (pro rata) plus public holidays.
Salary: £36,874.00 - £41,019.00 (pro rata) dependant on experience
Pension: NRT offers a contributory pension scheme and will pay 9% of salary subject to 6% employee contribution.
Driving licence and vehicle: All applicants must have a full driving licence and access to their own transport with business insurance.
Job description:
As Norfolk Rivers Trust’s first dedicated HR professional, the HR Adviser will play a pivotal role in shaping and implementing effective people practices that align with the organisation’s culture, values, and strategic objectives. Collaborating closely with the Senior Management Team and Line Managers, the HR Adviser will offer expert guidance and operational support across the entire employee lifecycle.
This standalone, hands-on position requires a proactive self-starter who is confident in establishing new processes and adaptable to the needs of a small but growing organisation. The role is diverse and dynamic, ranging from advising managers on complex employee matters, enhancing recruitment practices and updating policies, to leading wellbeing initiatives.
Above all, the HR Adviser will be instrumental in nurturing the Trust’s positive, values-driven culture, making it an exceptional place to work. Acting as the central point of contact for all people related matters, the HR Adviser will also support the Senior Management Team in developing and delivering a long-term people strategy.
Although standalone, access to an external professional HR sounding board, HR advice and link to employment law advice will be available.
Applications:
Applications close at 17:00 on Monday 15th December 2025.
First interviews will take place the week commencing 5th January 2026 and can be attended in person or on Teams.
Second interviews will take place the week commencing 12th January 2026 and will be held in person.
The client requests no contact from agencies or media sales.
Legal Advisor x2
Reference: NOV20256509
Location: Flexible in UK
Contract: 12 months, Fixed-Term
Hours: Full-Time, 37.5 hours per week
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
We are looking for a Legal Advisor to be part of our Corporate Legal Services Team, within Corporate Governance and Risk Department, to support on commercial and contract work. Duties will include drafting, reviewing and advising on legal documents for colleagues throughout the RSPB to ensure that legal risks are appropriately identified, managed and reviewed. Duties will also include advising on other areas of law as and when required and managing the administrative aspects of the role.
What's the role about?
- You will draft and provide, review and advise on legal documents including policies, procedures, deeds, contracts, Memoranda of Understanding (MOUs), miscellaneous agreements and specimen documents, for colleagues throughout the RSPB to ensure that legal risks are appropriately identified, managed and reviewed in a timely manner, and especially as part of the process of project and programme set-up and execution.
- When required to assist with maintaining and updating appropriate books, registrations, notifications and documentation for the RSPB and its subsidiary entities to ensure compliance with regulatory timetables and requirements.
- Disseminate information and conduct training, including development, implementation and maintenance of guidelines and facilitation, for colleagues throughout the RSPB to ensure that the best use is made of the capabilities offered by the team.
- Prepare or guide the preparation of materials for internal and external auditors to ensure that a fair, accurate and comprehensive vision of RSPB’s compliance processes can be provided.
- Identify the legal implications of new activities, initiatives, systems and processes including websites, ensuring all existing and new systems are legally compliant.
- When required assist with matters in relation to data protection including to be able to identify the legal implications of new activities, initiatives, systems and processes including websites, ensuring all existing and new systems are legally compliant. Administer and deliver requests in relation to Data Subjects Rights, including Data Protection Subject Access Requests in liaison with colleagues throughout the RSPB, in order to meet the requirements of the Data Protection Act.
- To assist with investigations into complaints about breaches of relevant legislation, undertake reporting/remedial action as required, maintain a log of any incidents, remedial recommendations and actions.
- Research, identify and interpret new legislation, regulations and codes of practice, to provide the RSPB with a forward view of emerging requirements?
- To manage the administrative duties, such as filing of all correspondence and documentation, in relation to the areas of work covered by this role.
- On occasion assist on intellectual property rights.
Essential skills, knowledge and experience:
- Individuals must have a legal qualification (law degree or other qualification) and/or experience in a relevant legal field (practitioner/solicitor/barrister in England & Wales or Northern Ireland).
- Excellent communication skills both written and verbal.
- Excellent planning, administrative and organisational skills.
- Strong attention to detail.
- Ability to work to deadlines and flexibility to manage changing priorities.
- Ability to work independently and as part of a team.
- IT literate, sound knowledge of MS Office and conversant with electronic communications including SharePoint.
Desirable skills, knowledge and experience:
- Experience of working in the charitable sector or in a compliance role would be advantageous but is not necessary.
Additional Information:
- This is a one-year Fixed-Term, Full-Time role for 37.5 hours per week.
- The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Monday 1st December 2025
We are looking to conduct interviews for this position from 15th December 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

Contract: 2-year rolling
Location: Remote working (with occasional international travel for events)
(For non-UK candidates, please note that you would be hired via Deel either as a contractor or as an employee with local national benefits)
Reporting to: Policy & Advocacy Advisor
The organisation
United for Global Mental Health was founded in January 2018. It exists to support and unite the global effort to promote good mental health. Through our campaigning, advocacy and financing work, we aim to create a world in which everyone, everywhere has someone to turn to in support of their mental health. Since 2018, we have worked with a variety of international and national partners to help us reach this goal.
The Initiative:
The WHO Constitution and several UN human rights declarations affirm everyone’s right to the highest attainable standard of mental health. However, many countries’ laws and policies fall short of enabling this. Human rights violations and barriers to access persist, often due to the prioritisation of institutional care over primary and community-based services, and the existence of discriminatory laws, such as those criminalising suicide. Addressing these issues is a key focus of UnitedGMH’s human rights pillar under its current three-year strategy.
The Role:
You have the opportunity to join this initiative, working as part of a global policy, advocacy and financing organisation that puts its national partners and persons with lived experience of mental health at the forefront of their advocacy efforts. You will work with the Policy and Advocacy Advisor and colleagues, to develop, coordinate, support and implement policy and advocacy projects including; influencing global, regional and national law and policy, conducting research, report writing, drafting policy briefs and positions, partnership building and management, supporting national partners with their advocacy and representing the organisation at online and in-person events, including at key global moments. You will be working to achieve the objectives of our strategic pillar on rights, delivering on the 2026 strategy and action plan for the project on decriminalising suicide worldwide and supporting the project to deinstitutionalise mental health care, as well as contributing to the work across the organisation. You will also have the opportunity to help shape our next three-year organisation strategy from 2027-2029.
You:
You have a proven track record in international health policy and advocacy with an eye for detail and an entrepreneurial spirit. Confident to work across the range of advocacy and policy activities you are flexible, competent and take initiative, and have a desire to learn and grow. You are a true team player; able to take both responsibility in managing important projects and relationships and unafraid to take on essential tasks to support the team. You have a passion for international development, law and policy and mental health.
Responsibilities:
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Partner Support: Help to build and manage partner relations with external stakeholders including national and global civil society, research institutions, governments, UN agencies, donors etc. Support them with their national advocacy and assist them in developing and managing national coalitions to advance their work at a national level.
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Stakeholder relations: Support, and sometimes lead, engagement with key governments, the UN and other international organisations. As appropriate, directly engage and manage relationships with key decision-makers and global and regional advocacy organisations.
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Engagement of Experts by Experience and young people: ensure experts by experience of mental health conditions and young people are provided opportunities to influence global and national policy through your projects
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Grant and contract management: Lead in the identification of funders in your program area and develop funding proposals for work on policy, advocacy and financing; track and report on grant deliverables.
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Policy, advocacy & financing strategies: Lead the design and implementation of policy, advocacy and financing strategies for UnitedGMH and in collaboration with, or for, a range of stakeholders.
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Policy reports and papers: Draft policy reports and papers to support high level influencing.
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Briefings, policy packs and influencing language: Preparing briefings, policy packs and influencing language for senior government officials, Ministers, and other decision-makers as well as national partners as required.
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Monitoring, Evaluation and Learning: regularly update UnitedGMH’s MEL system with relevant data and information around your projects
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Communications: Support the internal and external communication activities of the organisation and develop project-based communications plans.
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Funder profiles: Maintain updated profiles on key mental health funders.
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Events: Organise meetings, events (including side-events at key global moments), workshops and small gatherings of partners and other stakeholders.
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Represent the organisation: Speak on behalf of the organisation on your project areas at key global moments and in-person and virtual events, webinars and conferences
Experience:
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You will have at least five years of experience working in country and/or global health policy, advocacy and/or financing for a UN agency, non-governmental organisation, think tank or decision-maker.
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You will have undertaken work related to public health and/or human rights and have a track record of advocacy with policy makers, brief/report writing and research.
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A background in health, including mental health, either professionally or through lived experience.
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Demonstrable experience of having worked on health legislation and policy in low- and middle-income countries, including drafting, reviewing and/or having been part of consultative processes at a government level. Experience working on suicide prevention policies/strategies or the decriminalisation of suicide and/or the repeal of other discriminatory legislation will be preferred.
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Low-to-middle income country level experience engaging with different stakeholders – persons with lived experience of mental health conditions, governments, civil society, donors etc.
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Experience of representing your organisation at key global, regional or national political gatherings
Skills:
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Project management and reporting.
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Networking and relationship management
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Ability to perform research and report writing
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Monitoring, Evaluation and Learning.
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Grant Proposal Writing.
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Ability to work as part of a team but equally a self-starter capable of devising and delivering work under your own direction
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Experienced in and thrive working in a fast-paced environment, with the ability to respond quickly and effectively to changing agendas
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Strong organisational skills to plan, meet deadlines and successfully deliver events
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Ability to multitask and prioritise workload over short time frames
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Knowledge of foreign languages is desired but not mandatory.
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A good knowledge of Microsoft Office and other project management tools e.g., Trello, Google Suite, among others.
Qualifications:
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A degree in a relevant discipline (e.g. health, law, human rights)
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Ability to work remotely and travel internationally
Benefits
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28 days of holiday a year plus national holidays in your country of residency
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Possibility of being hired by Deel as a local employee (with local pension and social security benefits) or as a contractor (decision up to the employee based on personal preference)
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Up to £1000 a year of allowance for coworking space
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Up to £500 a year in personal development training allowance
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A minimum of 1 in-person team retreat a year
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Possibility to work from anywhere in the world (where you have the legal right to work)
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Possibility to work compressed hours
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Access to Employee Assistance Programme via HealthAssured
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[For UK-based staff] You contribute 5% of your salary and we pay for 3% (8% total)
Diversity and inclusion
Equity, diversity and inclusion are central to UnitedGMH’s core mission and values, and the organisation is dedicated to promoting this across our work and also within the workplace. We will ensure that this commitment is embedded in all operational aspects of the organisation and also implemented within our day-to-day working practices.
Reasonable adjustments statement
We aim to ensure that all applicants are provided with the same opportunities during the recruitment process. Should you have a disability and require a particular adjustment to be made to allow you to fully participate in the recruitment process, please ensure that this is made known to the person arranging your interview.
Interviews: There will be 2 interview rounds, and a short task for those who progress to the second round of interviews. Interviews will be arranged between the last week of November to the 12th of December.
Closing date: 9am on Monday 24th November
Application: To apply please submit your CV and a cover letter (800 words maximum) via Charity Job.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
- Ability to give accurate, personalised advice and support clients to make informed decisions
- Experience carrying out detailed casework and acting on behalf of clients when needed
- Strong record keeping, with case notes completed to required standards and deadlines
- Commitment to keeping debt advice training up to date
- Good teamwork and the ability to manage your own workload while meeting targets
- Commitment to following organisational policies and procedures
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
The Employment Advisor - Families will provide holistic employment and training advice and guidance to a diverse caseload of military partners/spouses (both serving and veteran), supporting their personal development and enhancing employability skills until they achieve their desired outcomes. The role is Home-based with community outreach and travel through Glasgow covering Scotland area.
The role part of Families programme, where the programme offers 1:1 virtual and face-to-face sessions, in-person group workshops, access to employer events, apprenticeships, digital upskilling, and corporate mentoring.
As part of effective case management, they will: assess individual needs, identify any challenges and barriers and create effective action plans, following the FEC policies, procedures, and Work Instructions.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description attached
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Wednesday, 19 November 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At Lewisham Refugee and Migrant Network we’re looking for someone to join us as our Senior Legal Aid Advisor. We will always stand by people standing up to an unjust immigration system. We provide a safe haven for people to rebuild their lives and our Senior Legal Aid Advisor role is a key part of that. Sitting in the immigration team, you will work on our Legal Aid contract alongside a team of Immigration Advisors working on a mix of grant funded projects for migrants unable to afford private representation. You will work within a supportive environment, reporting to our Immigration Manager, and be able to develop your areas of expertise. We’re a small and colaborative team so you will have the opportunity to work closely with other members of the organisation.
Main Roles
Manage a full caseload of complex immigration matters funded by legal aid, including
asylum, human rights, and deportation cases.
Ensure compliance with regulatory and contractual obligations (IAAS, SRA, LAA).
Complete funding applications, manage provider submissions, track time, prepare
and submit legal aid bills and ensure compliance with LAA obligations.
Provide ad hoc supervision, mentoring or training to members of the immigration
team working on related immigration matters.
Specific Duties
1.Manage a full caseload of complex immigration matters funded by legal aid,
including asylum, human rights, and deportation cases.
a.Manage a complex caseload across the field of immigration, nationality and
asylum law.
b.Prepare, draft and file appeals to the First-tier and Upper Tribunals and conduct
appeals hearings as required.
c.Own legal aid processes for each case: complete funding applications, provider
submissions, billing, time recording and compliance with funder requirements.
d.Provide expert legal advice and represent clients in hearings; instruct counsel
when necessary and manage counsel budgets.
e.Interview and advise clients regarding immigration and asylum law procedure, and
practice in a sensitive and professional manner.
f.To maintain accurate and detailed case records of clients for the purpose of
continuity of casework, information retrieval and statistical monitoring, using
Advice Pro as appropriate and as required by management.
g.Advocate on behalf of clients by telephone, letter and email with appropriate
agencies.
2. Ensure compliance with regulatory and contractual obligations (IAAS, SRA, LAA).
a.Maintain Continuing Professional Development (CPD) in line with IAA, IAAS
registration or similar professional body, e.g. SRA
b.Keep up to date at all times with changes in the law by reading and attending
training events relating to asylum and immigration.
c.Adhere to casework procedures as outlined in LRMN’s policies, the IAA, SRA,
IAAS, SQM and AQS.
d.To maintain accurate and detailed case records of clients for the purpose of
continuity of casework, information retrieval and statistical monitoring, using
manual or/and computerised systems (Advicepro) as appropriate and as required
by management.
e.Produce reports to meet funder’s and LRMN requirements.
f.Work closely with the Immigration Manager and/or external evaluator in gathering
data and information to produce accurate monitoring and evaluation reports.
g.To assist LRMN in liaising with its funders and to provide statistical information
and updates as required.
3. Complete funding applications, manage provider submissions, track time, prepare and
submit legal aid bills and ensure compliance with LAA obligations.
a.Complete initial funding applications and any subsequent variations or
exceptional funding requests; gather and upload supporting evidence; ensure
eligibility and means assessments are correctly recorded.
b.Submit and monitor claims through the LAA portal (or other relevant portals),
respond to queries or requests for further information, and liaise with LAA
caseworkers or contract managers as required.
c.Draft detailed bills in the required format, check calculation of fees and
disbursements, obtain necessary approvals, and submit within contractual
deadlines.
d.Maintain documentary proof to satisfy LAA audit requirements (attendance
notes, advice records, evidence of means), respond to audit enquiries, and
implement remedial actions where required.
4. Provide ad hoc supervision, mentoring or training to members of the immigration team
working on related immigration matters.
a.Maintain close liaison with the Immigration Manager to ensure a unified approach
to leading and developing the team.
b.Provide occasional mentoring or supervision to individuals working on legal aid
cases.
c.Provide occasional training to individuals working on legal aid cases.
5. Other Duties
a.To participate in LRMN staff meetings, maintaining a high level of professionalism
and contributing skills and knowledge towards best practice for the organisation.
b.To attend supervision and appraisal meetings and other relevant activities.
c.To be able to perform your own administrative duties.
d.Work flexibly as agreed to meet the demands of the service – this may involve
occasional evening, weekend and outreach work.
e.Maintain confidentiality in all matters relating to the work of the organisation.
f.Comply with LRMN’s policies and procedures.
g.Adhere to LRMN’s vision and mission and positively promote its work.
h.Undertake any other work as may be reasonably requested.
The Mental Health Foundation is recruiting for a Policy & Public Affairs Manager (Wales) to support the Policy & Public Affairs team based at our Cardiff office.
Mae’r Sefydliad Iechyd Meddwl yn recriwtio ar gyfer Rheolwr Polisi a Materion Cyhoeddus (Cymru) i gefnogi’r tîm Polisi a Materion Cyhoeddus yn ein swyddfa yng Nghaerdydd a gweithio o bell.
Deadline: 5pm Thursday 20th November
Location: Cardiff
Salary: Starting salary £38,193 rising to £42,385 pro rata (£19,096.50 rising to £21,192.50 actual)
Hours: Part-time, 16 hours per week (0.5 FTE)
Contract type: This is a permanent role
Dyddiad cau: 5pm ddydd Lau 20 Tachwedd
Lleoliad: Caerdydd
Cyflog: Cyflog cychwynnol o £38,193 gan godi i £38,193 pro rata (cyflog gwirioneddol o £19,096.50 yn codi i £21,192.50)
Oriau: Rhan amser, 16 awr yr wythnos (0.5 Cyfwerth ag Amser Llawn)
Cytundeb: Rôl barhaol
This exciting role will develop and lead our policy and public affairs work in Wales at a pivotal moment in Welsh policy and politics. Working independently and with colleagues across the UK, this role will build and maintain key policy relationships with the Senedd and across the mental health sector in Wales and develop campaigns to drive better understanding and action on public mental health in Wales.
Bydd y rôl gyffrous hon yn datblygu ac yn arwain ein gwaith polisi a materion cyhoeddus yng Nghymru mewn cyfnod tyngedfennol ym maes polisi a gwleidyddiaeth yng Nghymru. Gan weithio’n annibynnol a gyda chydweithwyr ledled y DU, bydd y rôl hon yn meithrin a chynnal perthnasoedd polisi allweddol gyda’r Senedd ac ar draws y sector iechyd meddwl yng Nghymru, ac yn datblygu ymgyrchoedd i gael gwell dealltwriaeth a gweithredu ar iechyd meddwl y cyhoedd yng Nghymru.
What does the role involve?
- Build and maintain relationships with key stakeholders in Wales, including policymakers, healthcare professionals, and people with lived experience.
- Develop and lead campaigns on public mental health in Wales.
- Analyse policy developments in Wales and their impact on people with mental health problems.
Beth mae’r rôl yn ei gynnwys?
- Meithrin a chynnal perthnasoedd gyda rhanddeiliaid allweddol yng Nghymru, gan gynnwys gwneuthurwyr polisi, gweithwyr iechyd proffesiynol, a phobl gyda phrofiad byw.
- Datblygu ac arwain ymgyrchoedd iechyd meddwl cyhoeddus yng Nghymru.
- Dadansoddi datblygiadau polisi yng Nghymru a’u heffaith ar bobl gyda phroblemau iechyd meddwl.
What skills, knowledge and experience are we looking for?
- A strong understanding of the Welsh political system
- Experience in developing and implementing campaigns to influence policy change
- Proven ability to analyse data and develop evidence-based policy recommendations
Pa sgiliau, gwybodaeth a phrofiad yr ydym ni’n chwilio amdanynt?
- Dealltwriaeth gadarn o’r system wleidyddol yng Nghymru
- Profiad o ddatblygu a gweithredu ymgyrchoedd i ddylanwadu ar newid polisi
- Y gallu i ddadansoddi data a datblygu argymhellion polisi’n seiliedig ar dystiolaeth
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
Mae diogelu yn fater i bawb – mae’r Sefydliad Iechyd Meddwl wedi ymrwymo i ddiogelu a hybu llesiant ei holl fuddiolwyr, y rhai sydd o’u cwmpas, ei staff, ei wirfoddolwyr, ac unrhyw un arall sy’n dod i gysylltiad gyda’i wasanaethau, ac mae’n disgwyl i’r holl ymddiriedolwyr, staff a gwirfoddolwyr rannu’r ymrwymiad hwn. Bydd gofyn i’r ymgeisydd llwyddiannus gwblhau gweithdrefnau fetio priodol (prawf cymhwysedd i weithio yn y DU, prawf preswylio a sgrinio cyflogaeth boddhaol, gan gynnwys gwiriad Datgelu a dau eirda mwyaf diweddar), ynghyd ag adnewyddu gwiriadau Datgelu bob tair blynedd. Ni allwn noddi’r swydd hon, mae’n rhaid i chi allu dangos eich cymhwysedd i weithio yn y DU.
How to apply / Sut i ymgeisio
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Thursday 20th November and we are unable to accept late applications. Interviews are planned for 1st & 2nd December.
Os ydych chi’n credu bod eich sgiliau’n cyfateb, ac os hoffech fod yn rhan o sefydliad deinamig sy’n tyfu, cwblhewch a chyflwynwch eich cais isod. Sicrhewch eich bod yn atodi CV diweddar a datganiad o addasrwydd gan ateb yr holl bwyntiau a nodir yn y fanyleb person. Bydd y cyfnod ymgeisio’n cau am 5pm ddydd Lau 20 Tachwedd, ac ni allwn dderbyn ceisiadau hwyr. Bwriedir cynnal cyfweliadau ar 1 a 2 Rhagfyr.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
Rydym ni’n credu y dylai ein pobl gynrychioli’r cymunedau, y sefydliadau a’r unigolion yr ydym yn gweithio â nhw. Mae amrywiaeth a chynhwysiant yn flaenoriaeth strategol i ni fel cyflogwr, ac fel elusen iechyd meddwl, ac rydym yn falch o fod yn un o lofnodwyr Siarter Hil yn y Gweithle, Busnes yn y Gymuned, a’r Cynllun Hyderus o Ran Anabledd. Rydym yn mynd ati’n weithredol i annog ceisiadau gan adrannau o’r gymuned sy’n cael eu tangynrychioli.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
Os oes gennych anabledd, angen cymorth ychwanegol, neu os oes gennych unrhyw gwestiynau’n ymwneud â’r rôl, cysylltwch â ni. Rydym yn gwneud addasiadau rhesymol drwy gydol y broses recriwtio ac yn ystod cyflogaeth. Bydd ymgeiswyr gydag anabledd sy’n bodloni’r holl feini prawf yn y fanyleb person yn cael cynnig cyfweliad. Felly, sicrhewch eich bod yn rhoi tic yn y blwch perthnasol at y ffurflen gais ac yn nodi’n glir yn eich cais/llythyr eglurhaol os ydych yn ystyried eich bod yn bodloni gofynion Deddf Cydraddoldeb 2010 / Deddf Gwahaniaethu ar Sail Anabledd 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
Rydym ni’n gweithredu system recriwtio ddigidol yn bennaf (gan gynnwys cyfweliadau dros fideo gynadledda). Rydym wedi symud tuag at fodel o weithio hybrid o 2 ddiwrnod o leiaf yn y swyddfa bob wythnos, a’r gweddill yn gweithio o gartref.
We look forward to hearing from you!
Edrychwn ymlaen at glywed gennych chi!
Our vision is good mental health for all.
The client requests no contact from agencies or media sales.
SENIOR HR ADVISOR – GENERALIST STAND ALONE ROLE
We are looking for a dedicated and experienced Senior HR Advisor to join our team starting, ideally, from early December 2025. This is a fantastic opportunity for an experienced HR generalist, transitioning to managing an HR standalone function. This is permanent full-time role based in Old Street – London, with occasional travel to our Bristol office.
You will be involved in the whole employee lifecycle, from when candidates apply for a job to when staff leave the organisation. You will also help provide training and development opportunities for employees, and guidance around issues such as performance, career progression, and managing disciplinary issues where they arise.
You will have the opportunity to significantly contribute to the ongoing development of the HR function at Deighton Pierce Glynn (DPG). The role supports all aspects of HR, including recruitment & development, diversity & inclusion support, promoting positive employee relations and employee wellbeing, salary and benefits; all aspects of HR administration, and maintaining/upgrading the HR System and HR processes to fully utilise automation where it makes sense. The role will also involve ensuring relevant HR policies and procedures are understood and followed. You will have the opportunity collaborate with the DPG team and the Senior HR Consultant to evolve the HR function, at DPG. You will also have the chance to undertake HR initiatives that help deliver the DPG People and Culture objectives.
You will have the ability to truly grow and continuously develop within the role as you will be the main HR contact for all HR matters, with support from the Managing Partner, Practice Manager and HR Consultant.
Requirements:
- At least 2 years’ experience as HR Advisor or equivalent, in a generalist role.
- A desire to continue developing your HR experience and growing your career in this area.
- Ideally level 5 CIPD qualified with a desire to continue to professionally develop.
- Able to demonstrate professionalism, discretion and confidentiality at all times.
- Work style is consultative and actively listens to understand differing perspectives and problem solve.
- Strong emotional intelligence, relationship building skills and a genuine desire to help ‘make a difference’ in terms of helping the team to be successful through a fair and consistent approach to developing HR practices that support their growth, motivation and wellbeing.
- Strong organisational skills and attention to detail.
- A proven track record of refining HR processes and ideas of how to implement AI into HR operations, with strong skills in Excel, Word, and PowerPoint.
- Ability to work at pace and multitask in a productive, delivery focused, empathetic and self-motivated way.
- There is no requirement to already have experience of working for a law firm, however we are looking for someone with a keen interest in working for a law firm with a strong ethos of ‘using the law for good’ and promoting civil rights.
DPG’s work is widely recognised and admired for our client focused approach and high-profile litigation assisting the vulnerable. This is a great opportunity to join our top ranked legal team.
We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best service to our clients. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation. We particularly welcome applicants from a minoritized background to apply for this role.
How to apply
To apply, please send your CV and a cover letter through our website, outlining why you feel you are a great candidate for this role. Please quote job reference 2025/16/LONHR in the subject line of your email
Closing date: 9.30am 4th December 2025
Applications received after this time cannot be considered.
Interviews: Suitable candidates will be invited to attend a skills test and interview in the week commencing 8th December 2025
To create a financially sustainable firm that enables us to use the law to empower our clients to hold the state to account for its actions.



The client requests no contact from agencies or media sales.
About us
CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system, and we work with people, organisations and communities to help make that a reality. We collaborate across teams and disciplines to deliver practical change, and we’re proud of our independence, integrity and commitment to social justice. Our people are at the heart of what we do, and we want CSE to be an outstanding place to work, one where colleagues feel supported, included, and empowered to make a difference.
The role
Would you like to play a key role in making CSE a great place to work, enabling our people to deliver on our mission to end fuel poverty and tackle the climate emergency?
We are looking for a proactive and values-driven Senior HR Advisor to join our HR team. This is a newly created role and reflects both organisational growth and the increasing demand for proactive HR support, line manager guidance and HR project delivery.
As Senior HR Advisor, you will act as a trusted HR partner, providing confident advice, empowering line managers, and supporting projects and initiatives that strengthen engagement, wellbeing and performance. You will combine day-to-day HR support with delivering improvements to systems, processes and the employee experience, working closely with the Senior HR Manager and Senior HR Officer.
You will also play a key role in helping us embed new digital HR tools, including our HRIS (Employment Hero), Monday, and SharePoint HR intranet. We are in the early stages of rolling these out, so we are looking for someone tech-savvy who can support the Senior HR Manager with rolling up their sleeves, troubleshooting, and helping staff and line managers get the best out of them.
This is a role for someone who enjoys solving problems, improving ways of working, and helping people thrive. If you’re collaborative, approachable and solutions-focused, and excited by the chance to make a real impact in a mission-led charity, we’d love to hear from you.
Who you are
You are an experienced HR professional who is confident advising managers, balancing compliance with a people-centred approach. You are curious and resilient, always looking for ways to improve systems and processes, and passionate about creating a positive employee experience.
You will bring:
· Strong knowledge of UK employment law and HR best practice, ideally supported by CIPD Level 5 (or equivalent experience).
· Experience advising line managers on employee matters.
· Experience contributing to HR projects
· Confidence using HR systems and digital platforms
· Excellent communication skills, both written and verbal, and the ability to adapt your approach to different audiences.
· Strong organisational skills with high attention to detail, and the ability to balance priorities in a fast-paced environment.
· A collaborative, values-led approach that champions inclusion and builds trust with staff and managers.
What we offer
Working at CSE means being part of a supportive, purpose-driven team, where your skills contribute to real social and environmental change. We offer:
· Salary: Scale F (£36,075 - £43,211)
· Pension: 8% employer / 6% employee
· Holiday: 25 days AL plus BH’s
· Benefits:
o TOIL programme and flexibility to support work–life balance
o A commitment to supporting your role progression and continued development
o Health Cash Plan
o Life Assurance
o Enhanced sick pay, maternity pay, adoption pay
o Access to retail discounts and discounted breakdown cover
o Employee Assistance Programme
o Staff activities like yoga at lunch and a book club
o Tech Scheme
o Cycle to Work Scheme
Our culture and values
At CSE, our values shape how we work together and with others.
· Commitment to our mission
· Collaboration
· Conscientiousness
· Initiative
Application procedure
To apply, please complete CSE’s application form attached. Applications should clearly demonstrate how your skills and experience meet the person specification outlined in the job description.
The closing date for applications is 10:00 on Monday 24 November 2025.
Interviews will take place on w/c. Monday 1 December and Monday 8 Decmeber 2025.
Applications should be emailed or sent by post to: Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH.
If shortlisted for interview, we will ask you to provide evidence demonstrating your eligibility for employment in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference every day with PDSA
At PDSA, we’re dedicated to improving the lives of pets and the people who love them. As a Fundraising Adviser, you’ll play a vital role in helping us raise the funds that keep our veterinary services running, making a real difference to pets and their owners across the UK.
If you’re a great communicator with a passion for helping others and a drive to achieve goals, this could be the perfect role for you.
About the role
You’ll be based in Sunderland, at our National Customer Service Centre (NCSC), located just 600 metres from our local PDSA Pet Hospital.
Our centre has been running in its current form for nearly a decade and is home to a friendly team of 60 colleagues, a great mix of full- and part-time team members who work together to deliver excellent service and results.
Over the years, the NCSC has evolved significantly, now handling a wide range of customer and supporter interactions. It’s an energetic, supportive environment where every conversation helps make a difference.
What you’ll do
- Make inspiring outbound calls to engage supporters, encourage donations, and promote PDSA’s work.
- Handle inbound calls related to fundraising with empathy and professionalism.
- Achieve personal and team income, service and quality targets.
- Build positive relationships with supporters through excellent communication and listening skills.
- Ensure accuracy and compliance with Data Protection and fundraising regulations.
- Maintain up-to-date knowledge of PDSA’s veterinary and fundraising activities.
About you
You’ll bring:
- Experience working towards financial or operational targets.
- Excellent telephone and listening skills, with the ability to build rapport.
- A positive, solutions-focused approach.
- Confidence using computer systems and managing data accurately.
Desirable experience includes:
- Customer service or complaint handling.
- Fundraising, sales or supporter engagement.
What We Offer
We are really passionate about being a great place to work, where people feel connected with what we do and where they feel they can make a genuine difference. This commitment has resulted in us being rated as one of the top 25 big organisations to work for in the UK according to Best Companies survey.
In addition to being a great place to work, we offer a wide range of benefits, including:
- 25 days holiday plus bank holidays (rising with service), with option to buy/sell days.
- Special days off, including:
- A paid Volunteering Day
- A Celebration Day for something meaningful to you
- A dedicated Wellbeing Day to focus on yourself
- Generous pension scheme – up to 10% employer contributions
- Free Life Assurance (4 x annual salary)
- Enhanced family leave (maternity, adoption & paternity)
- Retail, travel & leisure discounts through Fetch platform
- 15% discount on PDSA Pet Insurance plus access to staff vet services for pets
About PDSA
As the UK’s leading veterinary charity, with 49 Pet Hospitals, we strive to improve pets’ lives – through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.
We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues – we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
The closing date for this vacancy may be brought forward should we receive sufficient candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for an experienced HR professional to join a large charitable organisation on a permanent basis, supporting the People Team in delivering high-quality HR advisory services across the organisation. This role will involve working closely with managers and staff to ensure consistent, compliant, and effective people management practices.
Key Responsibilities:
- Provide timely and consistent advice to managers on all aspects of employment, including recruitment, employee relations, and policy compliance
- Support managers in the recruitment and selection process, including drafting adverts, shortlisting, interviewing, and onboarding
- Advise on employee relations matters such as disciplinary, grievance, performance, sickness absence, and whistleblowing
- Liaise with Payroll and Occupational Health teams to ensure smooth processing of employment-related matters
- Maintain accurate HR records and oversee the integrity of the HR system
- Assist in the development and implementation of HR policies and projects
- Ensure compliance with employment law and internal policies across all HR activities
- Promote equality, diversity, and inclusion throughout the employee lifecycle
Ideal Candidate Profile:
- Minimum 2 years’ experience in a similar HR advisory role within a medium to large organisation
- Strong working knowledge of UK employment law and HR best practices
- Experience supporting managers with recruitment and employee relations cases
- Level 3 Diploma in Human Resource Practice or equivalent experience (CIPD qualification desirable)
- Excellent communication and interpersonal skills, with the ability to manage a varied workload
- Proficient in Microsoft Office and HR systems (experience with OPEN HR and Papervision desirable)
- Proactive, solution-focused, and able to work independently
- Willingness to travel across the South East as required
Job Title: People Advisor
Location: Maidstone, Kent
Salary: £31,500 per annum
Hours: Full-time, 35 hours per week
Contract: Permanent
Working Pattern: Hybrid
This vacancy is being actively shortlisted, so early applications are encouraged. We are an equal opportunities employer and welcome applications from all backgrounds.
In this role, you'll provide specialist, person-centred support to veterans (and the wider Armed Force and ex-service community) facing challenges such as homelessness, mental health issues, addiction, domestic abuse, and involvement with the criminal justice system. Your work will empower veterans and their families to achieve their potential and lead more fulfilling lives.
The Royal British Legion’s Advocacy & Complex Needs Service operates across the UK, offering holistic support to veterans experiencing isolating challenges. We are expanding our team to better meet the needs of those we serve and are excited to welcome a new Advocacy & Complex Needs Advisor for the Somerset and Wiltshire areas.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
As an Advocacy and Complex Needs Advisor, you will:
- Complete effective and efficient welfare case management of a complex caseload of beneficiaries facing multiple disadvantages, ensuring accurate and up-to-date records.
- To work in a trauma-informed way, understanding the impact of trauma, recognising its signs, and creating a safe and supportive environment for beneficiaries and colleagues. This includes implementing professional practices that foster safety, trustworthiness, collaboration, and empowerment, while actively avoiding re-traumatisation.
- Complete face-to-face visits at the beneficiaries’ home or out in the community, as appropriate and in line with RBL visit policy, to meet beneficiary needs.
- Collaboratively conduct a thorough exploration of needs and assess priorities to create and adapt an objective-based action plan.
- Provide expert advice, guidance, and advocacy, and make referrals to both statutory and third-sector agencies with a focus on empowering the beneficiary to address and manage their needs effectively.
- Help beneficiaries stay connected and maintain engagement with services that provide professional interventions.
- Offer essential emotional and practical support to beneficiaries awaiting assessments from other services.
- Maintain a thorough understanding of risk management and safeguarding practices and procedures for adults and children.
- Keep your professional practice up to date with current policies and procedures, ensuring compliance with Legion standards.
- Perform other duties related to the role as requested by your line manager or Head of Department/Divisions.
If you’re ready to take on a challenging yet rewarding role and make a significant impact, apply now to become an Advocacy & Complex Needs Advisor at The Royal British Legion. Together, we can support veterans and their families in leading more empowered and fulfilling lives.
Please note this role is home-based with a requirement to travel across the geographical area of Somerset and Wiltshire and any appropriate surrounding areas if there is a need for a beneficiary visit, in line with organisational hybrid working practices.
This job requires a DBS check at Enhanced level.
Employee benefits include:
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.