Policy and advocacy manager jobs in birmingham, west midlands
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
About the role
Join NCVO as a Senior Project & Data Governance Officer and play a key role in shaping how one of the UK charity sector's largest data estates is managed and optimised. Working within the Insights Hub, you'll collaborate across departments to drive effective data governance, support CRM development, and enhance data systems that underpin vital organisational processes.
With a focus on Microsoft Dynamics, Azure, and Business Central, you’ll lead efforts to ensure data integrity, compliance, and operational efficiency—supporting everything from system integration to user training and reporting.
This is a hands-on, strategic role where you'll work closely with the Data & CRM Manager to implement data strategies, champion best practices, and ensure systems are fit for future growth. You’ll be at the forefront of developing and automating our CRM environment, improving user experience, and enabling data-driven decision-making across NCVO.
If you're passionate about data governance, system improvement, and collaboration—and have the skills to match—this is a fantastic opportunity to make a real impact.
About the Transformation directorate
This role sits within the newly formed Transformation Unit.
The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.)
About the Insights Hub
The Insights Hub sits within NCVO’s Transformation Directorate and acts as the organisation’s central intelligence engine.
Bringing together expertise in research, data, performance and CRM, the team supports strategic decision-making through robust research and data analysis. From delivering flagship research projects like the UK Civil Society Almanac to optimising data systems and supporting internal and external stakeholders, the Hub transforms complex data into clear, actionable insights.
The Insights Hub ensures that everything we do is grounded in robust evidence and aligned with real-world impact across the charity and voluntary sectors.
Equality, Diversity and Inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.
We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Us
Population Matters is an environmental and human rights charity, working to ensure that our population can co-exist in harmony with nature and prosper on a healthy planet.
Our vision is of a world in which our human population lives fairly and sustainably with nature and each other.
Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision a reality as quickly as possible.
You
Have you recently completed a Masters with a substantial research component? Do you have experience originating, facilitating and conducting original research? Do you have a good understanding of statistical methods and want to help put your skills to use to help address some of humanity’s biggest challenges?
We have just entered a new five-year strategy period and are looking for someone to join our expanding Research Team, which both commissions and conducts research. We are a growing organisation and will be further expanding internationally over the strategy period.
If your application is successful, you will join a unique, research focused and data driven organisation.
How we’ll do things
Population Matters is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law.
If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please email the recruiting manager, Joshua Hill, via our switchboard.
Please apply by sending a CV (no more than two A4 pages) and covering letter (no more than two A4 pages), addressing the Job Description and, in particular, the Person Specification.
We will use blind recruitment practices to minimise unconscious bias.
The deadline for applications is midday on 31st May. We will hold first interviews on the 4th May, remotely, with Joshua Hill, Chief Research & Operations Officer, and David Samways, Editor of the Journal of Population and Sustainability. We will hold second interviews on the morning of the 5th June, remotely, with Josh Hill and Jameen Kaur, Director of Influence and Advocacy.
Thank you for your interest in Population Matters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One of our fantastic clients is seeking a highly skilled and experienced Head of External Affairs to develop and implement a comprehensive external affairs strategy. This pivotal role will be instrumental in strengthening societies and changing lives, working closely with senior leadership to lead government relations across the UK and cultivate relationships with elected representatives, the Civil Service, and key partners within the voluntary, community, and social enterprise sectors.
The successful candidate will lead a team of public affairs, policy, and influencing professionals, contributing to the wider communications strategy. They will leverage an extensive network of stakeholders and a deep understanding of policy and public affairs to stay abreast of significant developments, ensuring the organisation remains proactive in its positioning and sensitive areas.
This role requires a leader who can inspire and develop a team of External Affairs professionals, devising and executing projects in a fast-paced environment while ensuring alignment with strategic goals. The External Affairs mandate is exceptionally diverse, spanning devolved governments across the UK and increasing regional devolution within England. Regular travel to attend meetings and spend time with colleagues across the UK will be required.
The Head of External Affairs will provide a professional, consistent, and expert service, supporting strategic activity across the organisation. They will oversee tailoring outputs to effectively reach key external affairs stakeholders and play a senior role in assessing areas of reputational risk.
Key responsibilities
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As a member of the communications leadership team, take ownership of, create, and implement a comprehensive external affairs strategy to deliver the organisation's missions and strategic objectives, including significant activity in the national portfolios, integrated and aligned to its communications strategy.
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Provide strategic oversight of government relations, public affairs, and strategic engagement across the UK, including relationships with sponsor bodies, working closely with the CEO Office and Portfolio Directors. Offer strategic guidance, sound judgement, and advice to senior leadership and other teams, driving a consistent organisational approach to relationship management.
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Take responsibility for strategic horizon scanning for external affairs activity across the mission areas, ensuring information and advice is shared directly with the CEO and senior colleagues, and opportunities for stakeholder engagement and influencing are maximised.
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Devise and lead a programme of external engagement with key policy, political, and mission-related stakeholders for the Chair, CEO, Board Members, and other senior leaders. This includes owning and coordinating key messages and briefings, attending meetings as appropriate, and ensuring actions are followed up.
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Oversee the design and delivery of engagement programmes that measurably increase engagement with key political and other audiences. Identify and manage risks, trends, or opportunities to protect and enhance the organisation's reputation and ensure successful influencing among key stakeholders.
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Plan and deliver a continuous review and evaluation of activities, including external benchmarking, measurement of engagement levels, and performance standards to ensure effective delivery of the External Affairs strategy across the four nations.
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Lead and develop a high-performing team, delegating work effectively, ensuring appropriate use of resource across the team, and providing and commissioning external suppliers and internal stakeholders to deliver high-quality plans.
Person Specifications
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Substantial experience leading government relations, public affairs, policy, and advocacy in a large, matrix organisation, ideally interacting with devolved administrations (national and mayoral).
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Experience in building and maintaining relationships with senior political and other stakeholders, fostering collaboration across diverse communities and perspectives.
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Experience of planning and executing strategic engagement across a range of high-profile audiences and activities, including responsibility for Chair/CEO/Board-level engagement.
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Experience of strategic planning and decision-making at a local, regional, and national level, including with peer organisations and local governments.
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Excellent interpersonal, networking, and communication skills, with the ability to engage diverse audiences with clarity and inclusivity.
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Experience of briefing and working with senior leaders in support of organisational and engagement objectives, often at short notice, including providing counsel in times of reputational risk and navigating complex organisational dynamics.
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Demonstrable leadership and project-management ability, with experience developing high-performing teams, resource management, and working in a matrix-management and collaborative environment.
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Experience commissioning agencies and third-party suppliers to work with internal stakeholders to deliver high-quality plans.
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Experience of continued professional, managerial, and personal development within the relevant discipline.
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If this role is based in Wales, or supports customers or colleagues in Wales, an understanding of Welsh language legislation and the Welsh Language Standards of the organisation is required.
What’s on Offer:
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Salary of £54,277-£60,000 outside London or £59,000-£66,500 inside London
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Full time role
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12 month contract
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Immediate start
How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.
Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Community Project Lead
- Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)
- Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners.
Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?
IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.
We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.
The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.
What you’ll do
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Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research
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Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services
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Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice
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Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates
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Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery
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Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders
You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.
If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.
Visit our website to download a recruitment pack and application form.
Closing date for applications: 9am on Monday 16 June 2025
First-round interviews: Wednesday 25 June 2025 (London)
The client requests no contact from agencies or media sales.
Are you passionate about supporting communities, and creating sustainable solutions for those in need? Join us where you'll play a vital role in building partnerships with donors, managing daily operations, and ensuring essential goods reach those who need them most. Help us grow our impact, foster innovation, and make a real difference, one donation at a time.
For the full information pack, please visit our website by clicking "redirect to recruiter"
Role Overview
· Support the development and growth of the impact and scale of the West Midlands Multibank including building relationships with potential referral and donation partners
· Oversight of the day to day running of the West Midlands Multibank, including the referral and distribution processes and inventory management
· Working with the Multibank Manager to support the financial sustainability of the project including communications and fundraising
· Contribute to evaluation of the impact of the Multibank, including identification of unmet needs and emerging patterns
· Working in collaboration with warehouse staff and any volunteers on site
What we’re looking for
· Experience: Of working within a busy and dynamic environment, developing and maintaining systems and processes using IT tools, including Microsoft Office and data management systems.
· Skills: Effective organisational and time management skills, , ability to manage data and information.
· Communication: The ability to convey complex information clearly in written and verbal formats. Strong interpersonal skills and the ability to manage relationships with cross-sector organisations.
· Teamwork: Experience of working collaboratively as part of a team.
· Values: Understanding and committed to BVSC’s equal opportunities and anti-discrimination ethos and ability to incorporate it into practice
For a job description please click here
For an equal opportunities monitoring form please click here
Closing date for applications – Monday June 2nd at 10am.
Interviews to take place – Thursday 19th June
Shortlisted applicants will be contacted by Thursday 12th June. If you have not been contacted by Thursday 12th June, you should assume you have not been shortlisted.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.
Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.
Terms and conditions
· 35 hour working week
· 29 days annual leave + bank holidays a year
· 5% pension contribution
· 3.5 times salary Death in service benefit
· BVSC is a Living Wage Employer
Work-life balance
· Flexible working arrangements available for staff
· A flexitime system is in place for staff
· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties
· We provide generous maternity and paternity pay
Staff development
· We support staff to undertake training and development, providing funding and time off for study
Values based approach
· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals
Wellbeing
· We offer free access to a range of wellbeing platforms
· BVSC offers all employees a suite of wellbeing support
We are looking for candidates that can demonstrate the following BVSC organisational values:
Commitment: Making a positive difference through passion, innovation and social action
Collaboration: Connecting people and organisations to work together to improve lives
Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham
Integrity: Building trust through delivering excellent outcomes
At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.
As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.
We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.
We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.
We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. From application to interview, we place inclusion at the heart of all we do.
We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.
Secondments will be considered.
The client requests no contact from agencies or media sales.
Job Profile
CAFOD’s mission in the Catholic community of England and Wales is to inspire and equip Catholics to actively engage in the Church’s efforts to overcome poverty and injustice. Our regional teams focus on recruiting and supporting a dedicated group of volunteers within parish and school communities, empowering them to educate, engage, and inspire others to act in solidarity for the common good. Regional teams also collaborate with clergy and other representatives across the Catholic community to ensure CAFOD’s volunteer programme is aligned with faith life.
The primary purpose of this role is to provide administrative and communications support to the Community Participation Coordinators across England and Wales, with a focus on the West & Wales region as the first point of contact. This includes coordinating administrative tasks performed by office volunteers and identifying opportunities for process improvements. The role also involves volunteer recruitment administration, overseeing and training Office Volunteers, and ensuring effective database management.
This role can be based anywhere in the UK including our head office in London, working from home, from one of CAFOD’s Volunteer Centres, or a combination of both. The role requires occasional travel to London and other areas within the East & West side of the country. Travel expenses will be reimbursed, and time off in lieu will be granted for travel beyond normal working hours.
This is a full-time position (35 hours per week) and reports to the Volunteer Support and Development Coordinator.
Key Responsibilities Overview
The post holder will play a key role in driving smooth, efficient operations across CAFOD’s West & Wales region. As the go-to person for admin excellence and volunteer support, you’ll work closely with your line manager and colleagues in the East to streamline processes, improve systems, and keep everything running like clockwork.
You’ll lead on volunteer recruitment and engagement—welcoming new volunteers, managing onboarding, and ensuring everyone feels valued, equipped, and inspired to support CAFOD’s work. Your people skills and attention to detail will shine as you manage applications, data entry, and training coordination.
Communications will be at the heart of your role. You’ll create engaging e-bulletins and social media content that keeps our community informed and motivated, while ensuring messages are clear, consistent, and aligned with CAFOD’s wider goals.
You’ll be the guardian of accurate data, working with office volunteers to maintain up-to-date records that support smarter outreach and efficient workflows. Your collaborative spirit will help strengthen connections across teams, share best practices, and contribute to creative new approaches for engaging communities.
This is a role for a proactive, organised, and people-focused individual who’s excited to innovate, solve problems, and make a tangible impact in a supportive, values-led organisation.
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Understanding our context
- Understanding Catholic identity: sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales and an ability to work effectively within it and especially an understanding of parish community life.
- Understanding CAFOD: ability to express what motivates people to volunteer for, and support, CAFOD and the main activities in which Catholic community primarily participate. Being informed about, supportive of, and actively promoting our anti-racism work.
Working together
- Managing ourselves: strong interpersonal skills including an ability to develop personal relationships quickly and to convince others. Ability to be self-motivated and able to work in isolation linking with different people in a variety of contexts; confident with articulating support required for you to work well.
- Working with others: builds positive and fruitful partnerships, particularly with volunteers; works effectively as part of a team which may work at a distance to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of shared objectives.
- Communicating: ability to identify how best to communicate instructions and processes clearly and how this helps achieve the objectives CAFOD seeks to deliver and how to share knowledge and information across teams.
Making change happen
- Managing resources: confident with processing data for planning, monitoring and reporting: proven time-management, data-management and organisational skills/experience of delegating tasks clearly and making improvements to processes.
- Achieving results: ability and willingness to focus on achieving efficiencies, especially in support of regional plans for community participation and income growth.
- Managing our performance: ability and willingness to work to targets and achieve results.
Job-Specific Competencies
Administrative Process Improvement:
Proven ability to assess, streamline, and document administrative processes. Strong organisational skills are required to manage a variety of tasks and ensure efficient delegation to volunteers. Ability to identify inefficiencies and propose practical solutions to enhance office operations.
Volunteer Recruitment & Engagement:
Expertise in recruiting, onboarding, and maintaining volunteer engagement. You will build strong relationships with volunteers, ensuring their experience is positive and aligned with CAFOD’s mission. Experience in using volunteer management systems and managing volunteer data is essential.
Communication & Content Creation: Strong written and verbal communication skills, with experience in producing engaging content for e-bulletins, newsletters, and other media resources. Ability to tailor messaging to different audiences, ensuring clarity and consistency in CAFOD’s communications.
Data Management & Accuracy:
Attention to detail is crucial for maintaining accurate records. Experience with databases, data segmentation, and ensuring data integrity is essential. A strong understanding of data protection standards, including GDPR, will be necessary.
Collaboration & Team Communication:
Effective communicator with internal teams, ensuring smooth communication and alignment across various regions. Ability to foster positive working relationships and collaborate across teams, both virtually and in person. Proficiency with communication tools like Microsoft Teams and Zoom is required.
Training & Support:
Experience in delivering training to volunteers and staff, ensuring they have the necessary skills and knowledge. Ability to provide ongoing support to regional office volunteers, helping them succeed and contribute effectively to the team.
Adaptability & Problem-solving:
Flexible and resourceful, able to adapt to changing priorities. You will be expected to identify challenges and propose solutions to keep operations running smoothly.
Commitment to CAFOD’s Mission & Values:
A deep understanding of CAFOD’s mission and Catholic social teaching, with the ability to align volunteer engagement and administrative activities with the organization’s goals of addressing poverty and injustice.
Use of Digital Tools & Systems:
Competence in using databases, Microsoft Office Suite, and collaboration tools. Ability to train volunteers in these systems to ensure smooth operations across teams.
Project Management & Accountability:
Ability to manage multiple projects simultaneously, ensuring tasks are completed within deadlines and to a high standard. You will be responsible for delivering results aligned with CAFOD’s objectives.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues. If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). If the post is based outside the UK the post holder will be subject to a different checking process.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Job purpose
This is an exciting time to join Action for ME. With developments in research and policy alongside delivering services which are in high demand, you will enjoy working in a fast-paced and continually changing environment. You will be responsible for overseeing operational programme design and delivery, reporting of progress, and measuring the impact of all Action for ME work to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow. You will also assist the Chief Executive in implementing the organisational strategy, and by adapting and evolving delivery models on the ground. As you will have operational management and oversight for our Healthcare Services and hold the Designated Safeguarding Lead role for the organisation, you will bring considerable services-related experience at a management and leadership level. The Chief Executive will focus predominately on external matters and therefore you must have experience of managing an organisation to achieve high quality programmes with evidenced impact and motivated teams. You will act for the Chief Executive on topics, as agreed, and deputise during their absence.
Key duties
1. Leadership
- Ensure that children and adults with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of our work.
- Deputise for the CEO and represent and promote the Charity at national meetings and events.
- Deputise for the CEO during periods of absence, and in relation to specific matters, issues or elements of operation as delegated from time to time by the CEO, ensuring a consistency of approach and decisions aligned with the organisation’s objectives.
- With the CEO and HR Business Partner, lead on implementing the People and Culture Strategy and ensuring our Equity, Diversity, Inclusion and Belonging plan is achieved.
- To provide support, leadership and coaching to the Management Team to ensure the smooth running of the organisation and development of the Charity.
- Contribute to the development of the overall strategy for Action for ME, ensuring that the best use is made of available resources within agreed priorities. Ensure that agreed strategy is delivered to target and in line with agreed budgets.
- Work closely with the Chief Executive and Trustees to ensure effective reporting to the Board and sub-committees.
2. Operations & management
- Manage the day-to-day operations of the Charity ensuring high quality service provision that meets all best practice, legal and regulatory frameworks and internal policies and procedures.
- Hold overall management responsibility for our Healthcare Services including the role of the CQC Nominated Individual, ensuring all regulatory requirements and compliance are met.
- Manage the staff and volunteer team, including holding regular meetings and ensure the efficient running of the office ensuring a culture that supports, inspires and motivates the team while ensuring required standards and quality are met at all times through effective performance management.
- Act as the organisational Designated Safeguarding Lead (children and vulnerable adults), working closely with the Designated Safeguarding Officers, colleagues and the Safeguarding Lead Trustee; facilitate the annual safeguarding audit (led by the Lead Trustee) and ensuring safeguarding standards across the organisation are maintained.
- Contribute to the learning and development of key personnel including coaching support (either directly or through the identification of external coaches) to enhance performance.
- Establish (where not already in place) and maintain a clear performance outcome-focused management system driving positive change and improvement across all teams.
- Ensure that policies and procedures are effectively implemented and kept up-to-date to enable the effective management of operations and support growth.
- Take the lead role for data protection, health and safety, compliance and risk management across the organisation and act as the Designated Safeguarding Lead.
3. Finance & income generation
- Hold financial leadership responsibility, working closely with the Finance Manager and the Fundraising Director to ensure sustainability for our work.
- Ensure effective financial management with procedures in place which are kept up-to-date and implemented accordingly.
- Provide support and engagement, where appropriate, to actively grow our income.
4. Working with others
- Lead, nurture and develop relationships with key stakeholder groups and partner organisations, both locally and nationally, supporting Action for M.’s place as the ‘go to’ organisation for people affected by ME
- Lead on new business ideas and pilot projects in line with the strategic objectives; with colleagues, develop the business case, identify and manage risks, lead implementation across teams, evaluate success and learning and make recommendations for future development.
5. Other key accountabilities
- Be proactive in keeping up to date with developments affecting operations and maintain and improve personal competence through continuous professional development.
- Take direction on projects and priorities from the CEO, which may vary from time to time.
- To ensure best value in all service delivery.
Person specification
Experience and Knowledge
- Proven experience in an operations, leadership, or senior management role, ideally within the charity service delivery or healthcare sector, with the ability to develop and implement strategic plans that drive organisational growth and reporting that demonstrates impact delivered. If you come from outside a support services background, you must demonstrate sound understanding of the regulatory and best practice requirements related to delivering support and/or healthcare services.
- An understanding of ME and associated/overlapping illnesses, the impact on people affected by it or a commitment and ability to understand the illness and lead services to meet the needs of children and adults with ME
- Experience managing multi-disciplinary teams, including remote workers, and fostering a supportive workplace culture where change is a constant.
- Safeguarding understanding at a management/decision-making level.
- Proven experience of building and nurturing strong relationships internally and externally at all levels.
- A sound understanding of outcome-focused, effective performance management, quality assurance and risk management.
- Strong financial acumen, including budgeting, financial planning, and resource management in the voluntary sector.
Skills and Behaviours
- Experience of governance, risk management, and compliance, including within regulated services, ideally within a charity and/or service delivery setting.
- Proven ability to think strategically, balance competing demands, use initiative to solve problems and actively seek innovative approaches to problem solving and delivering results.
- Strong interpersonal skills including motivational, negotiating influencing and networking skills which build strong internal and external relationships.
- An ability to understand, analyse and make effective use of data across all of our work.
- A proven ability to coach and motivate staff and to build and lead teams reflecting organisational culture and values, a respectful, constructive and energetic style.
- Proven, strong MS Office skills that supports writing, email, internet and database use.
- Demonstrable ability to work within our organisational values
Interview: The first round of panel interview scheduled to take place in Bristol on the 24th of June 2025.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Location: Home-based; with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP; with responsibility for pilot sites in Manchester, London, Cleveland and North Wales.
Responsible to: DAPO Triage Service Manager
Responsible for: DAPO Triage Workers and IDVAs
Salary: Point 35-36 £37,450-38,349 (a London Allowance of £3,299.00 will be applied to employees who live in London).
We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure.
Hours: 37.5 hours per week; 5 days a week with flexible working hours and provision of an out-of-hours response as needed.
Travel: You will be required to travel when the requires it.
Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: 6th June 2025, 23:59
Interviews to take place: 17th and 19th June 2025. These will be held virtually via Teams
About the role:
The Team Leader will lead on the delivery of the Triage Model in their pilot area/s, providing support, case management and supervision for the Triage Worker and IDVA roles. They will act as the first point of contact assessing the suitability of initial referrals to be allocated to a Triage Worker for a full assessment. The Team Leader will support the Service Manager and Practice and Development Lead in developing multi agency relationships for the successful implementation of the model and will take a lead role in maintaining these relationships locally to ensure operational success when undertaking assessments to try and ensure the right recommendations for positive requirements are made but also to support the ongoing development of a national delivery model and to support the evaluation of the pilot.
About you:
- At least 3 years’ experience of working on complex cases in a multi-agency environment and working with other professionals/agency to manage risk and safeguard vulnerable adults and children
- An understanding of the root causes of domestic abuse on both an individual and societal level
- Experience of working in a partnership with other organisations and managing the challenges that may arise
- Knowledge of safe and effective interventions with perpetrators of domestic abuse across different risk and needs groups
- To manage a complex workload, across multiple geographic regions, and effectively meet reporting deadlines and the needs of a wide range of stakeholders.
- A commitment to anti-discriminatory practice and an approach that centres survivors.
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and submit to Operations department in word doc. format only, please.
For an informal discussion about the role, please contact our HR Team directly.
Closing date: 6th June 2025, 23:59
Interviews to take place: 17th and 19th June 2025. These will be held virtually via Teams
The client requests no contact from agencies or media sales.
Assistant Director of Network Development and Impact
Reporting To: Director of Network Development and Impact
Manages: Head of Volunteering, Head of Practice and Learning (vacant role, managing Learning and Development Manager and 2x Practice Leads in interim) and Head of Design and Impact (new role, managing Data Analyst in interim)
Location: Remote (occasional travel to Leicester office & other UK locations as necessary)
Contract: Permanent
Salary: £58,000 per annum
Hours: Full time (36 hours per week)
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
The Assistant Director of Network Development and Impact leads our strategic programme of work to enable sustainability, growth, inclusion and impact across the Home-Start federation. With a deep understanding of programme and service development, and a commitment to insight-led decision-making, the postholder will lead a more strategic, data-informed approach to how we grow and strengthen our network’s collective impact.
As a member of our senior leadership team, they will provide inspiring, strong and supportive leadership to teams delivering ongoing activities and planned projects, and to foster cohesion and alignment across Home-Start UK and the Home-Start network. They will work across the organisation and with partners to ensure our programmes of work evolve to meet emerging needs and to deliver meaningful, measurable change over time.
This senior leadership role has oversight of teams who are leading work to:
- Harness the brilliant leadership, expertise and innovation that exists across our network so that we are working collaboratively to grow our reach and impact nationally.
- Enable strong leadership, governance and relationships across the network, so that we can make the most of the strengths and opportunities of our federated model.
- Build a culture of inclusion, strengthen diversity and representation across our teams, ensure accessibility and equity throughout our work, and grow our voice for equity, equality and anti-racism.
- Designing and driving forward major programmes and initiatives to deliver our strategic ambitions for growth, voice, inclusion and impact.
- Deliver evidence-led and policy-informed portfolio of practice development and quality improvement, which is responsive to the needs of local Home-Starts and the children, families and communities they are supporting.
- Support and enable accessible, inclusive, high quality and rewarding volunteering experiences across the network, to grow volunteering numbers as part of wider supporter engagement.
- Establish a high-quality, federation-wide learning and development offer, embedding a culture where individuals and organisations can learn and grow.
- Better understand and demonstrate our impact for children and families, and ensure our programme of network and practice development is informed by evidence, data and insights.
This is a new role leading a growing team, and there will be a strong focus on working collaboratively with colleagues across Home-Start UK and the Home-Start network to develop the programmes and partnerships needed to achieve our vision for children and families.
Closing date for applications is Wednesday 11th June at 4pm.
Interviews will take place virtually on Tuesday 24th June.
Second interviews will be held in-person on Wednesday 2nd July (location: Leicester).
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and clear selection process.
No agencies please.
We are looking for an experienced leader to manage a growing Evidence and Evaluation Team and lead cross-functional programmes to drive systemic improvements in youth employment outcomes.
As an experienced leader, you will play a pivotal role in shaping the national evidence base on what works to improve youth employment.
The role will be based within the Impact and Evidence Directorate, reporting to the Director, but with strategic responsibility for generating evidence through evaluation for maximum impact.
- You will lead a high-performing team, influence external partners, and ensure the rigour and relevance of our programmes to drive real-world change for young people across the UK.
- You will be able to identify opportunities for high quality impact evaluations using a variety of methods and stay up to date on latest evaluation developments and how they intersect with the youth employment landscape.
- You will work closely with the Senior Leadership Team to ensure a ‘What Works’ approach is and remains at the heart of Youth Futures.
- You will provide intellectual leadership and co-ordinate work across specialist teams, mainly in Impact and Evidence, but also from Programmes and Grants, Policy and External Affairs, Employer Engagement and Operations.
This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For a full description and person spec, please download the Recruitment pack.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
Join Birthrights as Our New CEO!
Location: Remote (UK-based). Must be prepared to travel to London and other UK locations for frequent meetings with staff, funders and stakeholders.
Salary: £70,000 to £75,000 per annum, dependent on experience
Why Join Us?
- Impact: Make a real difference in the lives of women, birthing people and families.
- Flexibility: We offer flexible working arrangements, including remote work and compressed hours.
- Culture: Join a kind, progressive, and inclusive team dedicated to respectful care during pregnancy and childbirth.
- Growth: Be part of an organisation with ambitious plans for growth and innovation.
About Birthrights: Birthrights is the UK's leading authority on the rights of women and birthing people during pregnancy and birth in the UK. Our work is critical to not only transforming the experiences and outcomes for individuals but also in shifting wider policy, practice and systems. We champion respectful care during pregnancy and childbirth, ensuring that all women are treated with dignity and humanity. Our work is grounded in the belief that every woman has the right to make informed choices about her care and to be supported in those choices.
The Role: Are you passionate about making a difference in the lives of women and birthing people? Do you thrive in a collaborative and supportive environment? Birthrights is looking for a dynamic and compassionate CEO to lead our dedicated team. This is a unique opportunity to drive change, advocate for birth rights, and work alongside a group of passionate individuals committed to our cause.
Key Responsibilities:
- Leadership: Provide compassionate and bold leadership to a remote-working team, fostering a collaborative and supportive culture.
- Strategic Vision: With the Board and staff, refine and lead the successful implementation of the organisation's strategic and operational plans.
- Influencing: Lead creative and bold external campaigns, policy development, and influencing efforts to advance birth rights.
- Financial Management: Oversee financial operations, ensuring sustainability and growth.
- Fundraising and Business Development: Oversee the fundraising efforts and business development initiatives to support Birthrights' mission.
- Board Collaboration: Work closely with the board to shape and implement strategic goals.
Person Specification:
- Essential:
- Background in the charity sector.
- Genuine passion for Birthrights' cause.
- Strong people management skills.
- High emotional intelligence (EQ).
- Competence in financial management.
- Skills in business development and fundraising.
- Excellent communication skills.
- Ability to work closely with the board.
- Strategic and radical leadership skills
- Ability to oversee delivery of policy and programmes to drive impact aligned with organisational strategy and principles
- Ability to build relationships and foster strong collaborative partnerships
- Ability to lead courageously
- Desirable:
- Lived experience of birth or professional experience in maternity care or significant involvement in campaigning or representing people's rights.
- Experience in policy development and influencing.
- Experience in leading bold external campaigns.
- Experience managing remote working or hybrid teams of part-time staff
- Experience of community power building and working as part of movements for change
Our Team: At Birthrights, we believe in the power of collaboration and teamwork. Our team is close-knit, passionate, and dedicated to making a positive impact. We work remotely but stay connected through regular meetings and touchpoints, ensuring that everyone feels supported and valued. We are committed to fostering a culture of kindness, inclusivity, and mutual respect.
Equity, Diversity and inclusion: Birthrights is committed to diversity, equity and inclusion in our organisation and our external work. We know that diversity in all its forms brings more perspectives, experiences and knowledge, and it makes us a better, stronger organisation.
As an organisation, our employees have recently trained with the Queer Birth Club on LGBTQ+ competency and have undertaken extensive training with JMB Consulting on anti-racism.
We are using positive action in our recruitment as part of our commitment to EDI. This means we are actively seeking candidates from under-represented groups (people of colour, women, LGBTQ+, disabled people, socioeconomic background). If two candidates are equally qualified for the role, we will appoint the candidate with this background under the provisions of the Equality Act 2010. Please let us know if you require reasonable adjustments so we can accommodate your needs.
How to Apply: If you are passionate about advocating for birth rights and have the skills and experience to lead our organisation, we would love to hear from you. Please submit your CV to and we will forward you the candidate pack.
Webinar: Join our informational webinar on Thursday 22 May, 12.30 - 1.30 to learn more about the role. The registration link is in the candidate pack.
Application Deadline: Please submit your application by 5.00pm on Monday 9th June, 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital & Data Administrator
Salary: £25,200
Hours: Full-time
Location: Hybrid working: Home working & Tamworth Office (2 days per week)
Contract: Permanent
About us
nasen is the National Association for Special Educational Needs – a charitable organisation that exists to support and champion those working with, and for, children and young people with SEND and learning differences.
We seek to ensure that all education practitioners across early years, schools, post-16 and wider settings are equipped to understand, identify and support those with SEND and learning differences, and provide Continuing Professional Development (CPD), resources, advice, information and much more to enable all staff to meet the needs of all their learners.
nasen brings organisations together, whether locally or nationally, to share practice, shape solutions. Our priorities are those that matter to the education and SEND sector, drawing on our direct engagement with practitioners, school leaders, SENCOs, local authorities and hearing from the lived experience of children and young people.
About the role
As a Digital and Data Administrator at nasen, you will play a key role in ensuring the smooth operation and accuracy of our digital systems, including our Customer Relationship Management (Salesforce), Learning Management System (Absorb), and website (Django CMS). You will provide technical and administrative support to colleagues across the organisation, helping to maintain high-quality data, respond to member and stakeholder enquiries, and assist with reporting and content updates. This role is ideal for someone with strong attention to detail, excellent IT skills, and a proactive approach to problem-solving, who thrives in a collaborative environment and is passionate about supporting digital infrastructure that underpins impactful work in the education sector.
Employee Benefits
- 30 days annual leave per year
- Christmas Closure - additional to annual leave allowance
- Hybrid working (Policy available on request)
- 8% employer contribution pension
- Flexible start and finish time, Friday early closure
- Employee Assistance Scheme
- Life Insurance Policy x3 of your salary
- Cycle to Work Scheme available
Closing Date: 15th June
Please note: We will be reviewing applications as they come in. We reserve the right to close recruitment earlier than this date if we receive sufficient quality applicants.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equality, Diversity and Inclusion
We aim to be an inclusive employer – let us know if you have any access requirements for the recruitment process. We are happy to offer interviews online or in person. The interview process will include a conversation with prepared questions.
Please note that applicants must have the legal right to work in the UK
No agencies please.
The National Youth Agency is looking for a new Associate Tutor/Assessor to join our Academy Team.
Hours: As and when required
Salary: £120 per day
Remote: This role is homebased/remote working
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.
To support our mission we are seeking enthusiastic, skilled and JNC qualified professionals to join us as Academy Tutor/Assessor Associates.
Our Academy Tutor/Assessor Associates will deliver inspiring training, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise.
The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA Academy’s work is rooted in the needs of young people and youth work.
The Academy Team are reflective expert trainers and facilitators. They support the development of knowledge and skills; deliver innovative and engaging training that benefits youth work and young people; and work with colleagues from the NYA and the wider field to ensure that youth work is promoted and protected, for the benefit of all young people.
The Academy Tutor will ensure the NYA is at the forefront of developing its products and services.
You will work alongside a committed, lively team working together to transform the lives of young people through the power of youth work.
Key responsibilities for this role will include:
- Developing and delivering training along with the development of programmes (including accredited training).
- Supporting learners and monitoring their progress through regular reviews and assessments.
- Contributing to the ongoing development and improvement of resources and processes.
- Building positive relationships with learners to promote their engagement and to achieve successful outcomes.
- Ensure all learners have a supportive and positive learning experience
- The post holder should promote the NYA’s extensive offer and maintaining its reputation in the fields of expertise.
- Ensuring the voice of young people is heard loudly across the NYA and in all aspects of our work.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Participating in team meetings, session planning and evaluation meetings.
- Compliance with all NYA policies and procedures.
- Compliance with all safeguarding policies and health and safety requirements.
- Undertaking any identified training in line with the role including safeguarding and undergoing a DBS check.
Please refer to our Candidate Pack for more information on the role and the requirements.
How to Apply:
Please download our applicant pack to find out more about the role and requirements.
To apply, please submit the following via our online application platform.
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-221839
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
This is an exciting opportunity to join the Refugee and Migrant Centre, a well-established and award-winning charity dedicated to supporting refugees, asylum seekers, and vulnerable migrants. Our mission is to break down barriers to integration and empower individuals to achieve equal citizenship through holistic support services.
As an Advisor, you will play a vital role in delivering professional and effective advice to a diverse range of service users. You will work within a dedicated team to provide advocacy, guidance, and casework support, ensuring the best possible outcomes for our beneficiaries.
Purpose and Scope of the Role
- To provide high-quality advice and advocacy to service users in areas related to their welfare.
- To support the team and management in meeting the needs of beneficiaries and achieving service targets.
- To uphold the professional and organisational standards in the delivery of advice services.
Main Tasks and Responsibilities
Casework and Advice
- Provide one-to-one support, advice, and advocacy for clients on immigration, asylum, and welfare-related matters.
- Ensure casework is conducted professionally, accurately recorded, and aligned with regulatory requirements.
- Maintain confidentiality in all interactions and ensure clients' needs are met in a sensitive and satisfactory manner.
- Support and mentor volunteers where required.
- Stay up to date with legal and policy changes relevant to the sector.
Teamwork and Collaboration
- Work closely with senior colleagues to drive efficiency and improve service delivery.
- Represent RMC at external meetings and events when required.
- Maintain strong working relationships with partners, stakeholders, and external agencies.
- Share knowledge and best practices within the team to create a collaborative working environment.
Training and Development
- Participate in ongoing training and development opportunities.
- Keep accurate records of training attended and share learning with colleagues.
- Contribute to internal and external training sessions as required.
Person Specification
Essential Criteria
- Experience providing advice and casework support to asylum seekers, refugees, and vulnerable migrants.
- Strong communication skills, with the ability to explain complex information clearly to distressed clients.
- Excellent written, oral, and interpersonal skills.
- Strong organisational skills, with the ability to manage and prioritise a demanding workload.
- Commitment to equality, diversity, and working in a multicultural environment.
Desirable Criteria
- Experience working in a multicultural setting with sensitivity to different cultures.
- Ability to work independently and self-motivate.
- Educated to degree level or equivalent.
- Proven ability to work effectively as part of a team.
- Strong listening skills and the ability to empathise while maintaining professional boundaries.
Terms and conditions of employment
The following conditions of service will apply:
Salary
£23,500 – £25,00 (dependent on experience)
Location
Birmingham, Wolverhampton, Walsall or Dudley
Pension
RMC will contribute 3% of gross basic salary
Holidays
21 days per year plus public holidays pro rata for part-time post. Holiday entitlement increases to 24 days after 2 years and 29 days after 5 years
Hours of Work
35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed
Probation
This post will have a probationary period of 6 months
Notice
One month’s notice of termination of employment on either side.
Disability
We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities.
Enhanced DBS:
Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.
Travel expenses
If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile.
Training
Access to external paid training and regular internal training provided by Senior Caseworkers
Commitment to supporting you to develop and upskill in the field of immigration and asylum
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Closing Date: 07/05/2025
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the Refugee and Migration Centre is unable to provide assistance with this.
The client requests no contact from agencies or media sales.
Job Title: Housing Support Worker
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Housing Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire.
You will be forming a team that makes up the Warwickshire Dispersed Safe Accommodation service. This service will provide emergency safe accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children.
Housing Support Workers will work closely with the Floating Support Workers and Child Support Workers (who provide the personal support to survivors of domestic abuse and their children) to ensure that the emergency accommodation and support meets the whole range of survivors’ needs.
The post holder will be responsible for the Health and Safety and maintenance of emergency safe accommodation units in multiple 1–3-bedroom properties across Warwickshire. This will include the practical set up and maintenance of home furnishings and utilities in each property and the management of the cleaning and replacements required between each use of the accommodation unit.
The post holder will provide support to survivors fleeing domestic abuse around accessing housing benefit for the dispersed accommodation and support survivors with exploring and accessing move on accommodation.
The Housing Support Worker (HSW) will be responsible for ensuring that the properties will maintain Refuge’s accommodation standards and comply with all Health and Safety legislation and requirements
Housing Support Workers will work in partnership with both statutory and voluntary sector partners to ensure that the properties are managed to a high standard and ensure a welcoming approach to all survivors and their children.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 20 June 2025
Interview Date: 3 July 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.