Policy and data manager jobs in blackrock, county dublin

About the role:

Are you ready to take the next step in your career and become a leader in one of Single Homeless Project's (SHP's) most dynamic and impactful services? This is an exciting opportunity to join our Ofsted Registered Young Person’s Accommodation Service as a Deputy Team Manager - where your skills, passion, and ambition can make a lasting difference in the lives of at risk young people and young people leaving care whilst growing your own professional journey within SHP. We have three roles available in Camden, Islington and Waltham Forest. 

In this role, you’ll work closely with the Service Manager to inspire and guide a dedicated team, ensuring our support is not only high-quality and consistent but also rooted in compassion and ambition for each young person’s future. Your leadership will help shape services that are creative, person-centred, and aligned with SHP’s values - supporting young people to build the confidence, independence and life skills needed to thrive. From overseeing support plans to championing best practice and compliance, your day-to-day work will be integral to creating positive outcomes and a nurturing environment where young people can grow and achieve.

This is more than a management role - it’s a chance to be part of something transformative, to lead by example, and to take a significant step forward in your career at SHP. If you’re passionate about supporting young people and ready to lead with purpose, this is the opportunity you’ve been waiting for.

About you:

• Experience managing staff working with young people at risk and looked after care leavers and an experience of working within Ofsted Registered accommodation services.
• A capacity to self-develop and grow.
• Be able to creatively inspire opportunities for our young people to thrive.
• Track record in building positive working relationships and community networks genuine commitment to working with young people.
• A willingness to work in a way that empowers our young people
• Have a flexible and resilient approach to their work including providing client centred solutions rooted in trauma informed practice

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 3rd August at midnight

Interview date: Tuesday 12th and Thursday 14th August Online via Microsoft Teams.

This post will require an Enhanced DBS check to be processed for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. 

Background
Bipolar UK’s mission is to build a better world together for everyone affected by bipolar; this includes both people living with the condition and their close friends, colleagues and family. To achieve this ambition we need to speed up diagnosis rates and ensure everyone with bipolar has the appropriate care and treatment they deserve. This includes peer support, self-management advice and research – which the charity itself provides and supports. Over the last four years Bipolar UK’s communication and policy function has grown substantially, with a dramatic increase in press coverage and steady growth in digital engagement and advocacy. It has a well developed tone of voice and will be launching a new brand profile alongside the website. The postholder will inherit a talented and growing team with four direct line reports and a wider team of skilled and engaged contractors.
 

Role purpose

You will be a seasoned communications leader with the skills and experience of overseeing a modern, efficient and dynamic communication function to achieve tangible outcomes for people affected by bipolar. The post holder will play a pivotal role in growing Bipolar UK’s brand awareness, contributing to the wider goal of achieving a £3m+ annual turnover so we can provide peer support to even more people affected by bipolar. In autumn 2025 Bipolar UK will be hitting two major milestones, launching both a new website and a high-profile campaign: ‘Could it be bipolar?’ to speed up diagnosis from the average 9.5 years it currently takes. You will be responsible for leading these projects in 2026 and beyond.

Specific Responsibilities

Overall:

• Lead the charity’s external communications, brand, and public-facing resources.
• Manage and support delivery of the charity’s external communications and marketing strategy to increase engagement with existing and new audiences and continue to improve the charity’s profile.
• Line manage and support our Senior Communications Officer, Senior Marketing Officer, Senior Website Officer and Senior Public Policy Officer.
• Develop engaging marketing campaigns to promote awareness, advocacy and services that remain true to the lived experience of bipolar.
• Oversee the Department’s budget alongside the Finance Manager.

Digital

• Lead and develop a compelling digital engagement and marketing strategy.
• Oversee the day-to-day management of our digital channels, including website, media, email marketing and social media.
• Work closely with the Head of Digital Transformation to ensure first-class digital practice.
• Lead engagement of the bipolar community through an engaging webinar, in-person events and conference programme,  which includes managing the charity’s flagship annual World Bipolar Day conference.
• Work with the CEO to develop and implement an effective charity-wide lead generation strategy.
• Work with the Directors of Fundraising and Research to develop engaging and effective campaigns that raise crucial funds and recruit research participants.
• Undertake social listening to ensure people living with bipolar are heard and have their voices amplified.

Press

• Lead the charity’s proactive and reactive press engagement to maximise the charity’s reputation and brand awareness.
• Manage the relationship with our PR agency, Sway PR, and our creative agency, Lark.
• Oversee a bank of over 150 media volunteers and high-profile Ambassadors.
• Implement the Crisis Communications Policy as and when necessary.

Policy

• Support the CEO and Senior Public Policy Officer to develop and implement an effective public affairs strategy to promote Bipolar UK public policy positions and campaigns.

The post holder will be expected to:

• Understand Protection, Health and Safety at Work, and Equality and Diversity legislation, and adhere to policies, procedures, and best practice at all times.
• Work collaboratively with other staff to deliver these responsibilities and agreed objectivesto tight deadlines.
• Be independently mobile, as travel will be required to meetings, alongside monthly trips to our London Office.
• Some evening and weekend work may be required.
• Undertake any other reasonable duties as deemed necessary by their Line Manager, Bipolar UK’s Chief Executive Officer.

In the interest of effective working the major tasks may be reviewed from time to time to reflect changing organisational needs. Any consequential changes will be carried out in consultation with the post holder.

The Advice and Representation team plays a vital role in championing student voices and ensuring they receive the support they need throughout their university experience. The team provides independent academic and welfare advice, supports democratic processes, and facilitates student representation across the institution. By working closely with elected officers, Student Voice Leaders, and key stakeholders, the team ensures students are empowered to influence policies, shape their education, and access essential guidance when facing challenges. The team also works to create inclusive representation structures that represent the diverse needs of all student communities.

Role

The role ensures students receive high-quality, independent support and have a strong voice in shaping their university experience. The role oversees both the advice service and student representation structures, managing a team that delivers casework support, representation initiatives, and democratic engagement. This includes supporting elected officers, overseeing student feedback mechanisms, running democratic processes, and ensuring effective student advocacy within the university.

Main Responsibilities

· Ensure that all the teams’ activities are aligned, preventing overlaps and ensuring a cohesive approach to the Union's goals. This includes integrating officer priorities, team-specific projects, and broader Union objectives into a single, unified plan.

· Ensure the delivery of independent, student-centered advice services on academic and welfare issues, ensuring compliance with relevant policies and confidentiality standards. This includes the post holder providing advice and advocacy services.

· Track and analyse advice and representation trends, feeding insights to inform wider SU and University strategies.

· Deliver proactive academic advice, including running proactive advice stalls and supporting student leaders to deliver peer support.

· Oversee the delivery of wellbeing initiatives across a range of issues, including mental health, food poverty, period poverty, and drugs/alcohol, in collaboration with relevant departments as appropriate.

· Maintain and develop the BSU Essentials food bank, ensuring a smooth operation, food safety monitoring, collecting data on usage, encouraging donations, and providing additional support information to students.

· Support the design and run the implementation of the Student Voice Leaders (SVL) programme, ensuring they have appropriate training, support and guidance.

· Attend School Education and Student Experience Committees to support Student Voice Leaders in their duties.

· Develop and implement representation structures for Postgraduate Taught (PGT) and Postgraduate Research (PGR) students, ensuring their concerns and needs are appropriately represented at all levels of the Union.

· Coordinate student voice initiatives for key student groups with unique challenges, ensuring their voices are included and represented in key decision-making processes. This may include commuting students, matures students, students with disabilities.

· Support elected officers by providing relevant student feedback, training, and guidance to help them represent students effectively within the University and beyond.

· Support the Communities Officer and Representation Projects Coordinator in ensuring termly forums for student groups, ensuring representation and inclusion for those groups needing most support.

· Contribute to the development of the SU’s Big Plan, overseeing the delivery of relevant projects and ensuring the team plays an active role in its implementation.

· Ensure effective and inclusive student engagement with advice services and representation, focusing on underrepresented and diverse student communities.

Communication

· Regular detailed communication e.g. explaining complex information, handling highly confidential data

· Establish and maintain strong partnerships with relevant University departments and external partners. 

Decision Making

· Decision maker for department.

Budget Management

· Responsible for departmental income and expenditure.

Staff Management

· Responsible for the recruitment, induction and ongoing training of all team members, in close liaison with the HR Department. 

· Carry out team member’s formal and informal performance reviews. 

· Ensure any HR issues relating to staff members are dealt with promptly and reported to the HR department, seeking guidance when appropriate. 

· Be an active member of the Management team and provide constructive input into activities which fall outside of the remit of the role. 

· Be a leader and positive role model to staff and students. 

· Act as a representative for BSU within the University community.

General Duties

· Conduct yourself in a manner which adheres to the values of BSU at all times, displaying high standards of professionalism and service.

· Adhere to all BSU policies and procedures.

· Fully participate in your induction, personal and team development opportunities.

· Assist in key events and activities throughout the year e.g. open days, Freshers’ and Elections as required, some of which might fall outside of usual working hours.

· Undertake any other duties as may reasonably be expected given the qualifications and experience required for the role.

About Us

SOSRC (SOS Rape Crisis) works with survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. SOSRC provides service across Southend, Castle Point and Rochford. SOSRC is a registered charity working with adults of all genders, young people and children. 

We are part of Synergy Essex, a partnership of three Rape Crisis Centres (SOSRC, SERICC and CARA), funded by the Office for the Police, Fire and Crime Commissioner for Essex to provide a countywide ISVA service.

The Opportunity

We are seeking a dedicated Adult and Young Person Sexual Violence Therapist (sessional) to join our multi-disciplinary team. In this role, you will provide specialist counselling support to adults and young people who have experienced rape, sexual violence, or sexual abuse. You will uphold professionalism and deliver trauma-informed, empowering therapeutic support.

Key Responsibilities

• Deliver counselling and emotional support services from a Feminist perspective, upholding the Rape Crisis ethos and values.

• Provide one-to-one counselling, maintaining a caseload of 10-25 clients per week (minimum 10).

• Conduct assessments and complete regular risk assessments using the SAS (Safety and Support) Form.

• Maintain accurate and confidential records in line with SOSRC policies and GDPR.

• Keep up to date with relevant legislation, policies, and best practices.

• Work flexible hours, including some evenings, and across various locations in Southend, Castle Point, and Rochford as needed.

• Participate in training and contribute to the wider counselling team within The Synergy Essex Partnership.

• Adhere fully to all organisational policies and safeguarding procedures.

• Report to the Clinical Manager or CEO and undertake other related duties as required.

About You

Essential Skills and Experience

• Diploma in Counselling or equivalent, with a minimum of 400 counselling hours.

• Experience working therapeutically with adults and young people.

• Experience of supporting people with mental health issues and psychological or behavioural problems.

• A strong understanding of feminism and gender-based violence.

• Knowledge of safeguarding policies and procedures for children and vulnerable adults.

• Ability and willingness to work remotely, as a lone worker, and across multiple locations.

• Flexible availability including some evening work.

• Proven ability to manage your own workload, prioritise effectively, and work independently.

• Commitment to maintaining confidentiality and accurate record-keeping.

• Strong interpersonal, written, and oral communication skills.

• Proficient in Microsoft Office and database management.

• A professional, flexible, and non-judgemental approach.

• Commitment to SOSRC’s ethos and mission.

• Membership of BACP or UKCP.

• Full UK Driving License.

Desirable

• Experience working specifically in the field of sexual violence.

• Experience liaising with multiple agencies.

• Experience conducting client assessments.

• Experience with crisis intervention.

• Experience facilitating support groups and providing telephone or video support.

• An understanding of social injustice and discrimination with a commitment to countering these.

Additional Information

• Salary: Paid sessional hours at £30 per hour.

• Hours: Caseload of 10-25 clients per week (minimum 10).

• Place of work: Flexible between SOSRC office in Southend and outreach across Southend, Castle Point, and Rochford.

• This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

• Start date: Inductions possible from August 2025

• Application deadline: 19th August 2025

• Interview dates: TBC

Join Us

If you are passionate about supporting survivors of sexual violence and committed to making a positive impact through empowering therapeutic work, we would love to hear from you. Join SOSRC and be part of a dedicated team making a real difference in our community.

Please refer to the job description and person specification attached to this post for full details.

Treasures Foundation offers accommodation and outreach to vulnerable women who have backgrounds of addiction, trauma, mental health and the criminal justice system. We provide housing and support until women can make the transition into their own homes, with some long-arm support extending beyond this period.

The Area Manager will work alongside the COO and CEO to help develop and manage the existing service as well as a new detox provision. Duties will include, but are not limited to, the following:

· Providing guidance to Specialist Support Manager, Project workers and Volunteers to support their professional development, ensuring that the service is run professionally, efficiently and effectively.

· Fostering a holistic approach to supporting staffs needs, through supervision and appraisals.

· Seeking and highlighting opportunities for change at project/ organisational level

· Creating and developing a group programme which meets the needs of the women and aims of the project, such as effective communication and conflict resolution

· Planning and managing the staff rota and Out of Hours emergency on call rota, required to meet the needs of the service

· Reviewing and auditing the service on a continual basis, ensuring that it meets both the needs of the residents and quality standards.

· Ensuring the safety of the houses by managing challenging behaviour, through conflict resolution and following procedures

· Fostering good working relationships with key stakeholders

· Overseeing the individual tailored programmes created by project staff. 

· Helping to build and develop relationships with outside organisations in order to promote the work of Treasures and identify opportunities to achieve the best outcomes for residents.

· Adhering to relevant policies and procedures

·         Ensure staff update data base system and log reports

· Updating trustees quarterly on the service by providing a written report

Person Specification

Essential

· Experience managing supported living or residential care (ideally mental health focused)

· Knowledge of working with individuals with complex or challenging behaviours

· Comfortable supporting and leading staff teams

· Strong communication and organisational skills

· Someone proactive, confident, and committed to high standards of care and support

This post is subject to an Enhanced Level with a Barred List DBS check, although we do not discriminate, and we actively welcome applications from those with lived experience of the Criminal Justice System and/or in recovery from drug and alcohol addiction.

Please note - Female only applicants please

Policy & Insights Manager (Paediatric Workforce)
£45,864 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
Fixed-term contract for two years 

As Policy & Insights Manager, you will ensure the College has impact in influencing the future design and delivery of the child health workforce, by leading on a set of priority projects to promote the sustainability and protection of the child health workforce for future generations.

Working within the Workforce & Careers team, the Policy & Insights Manager will be key in supporting colleagues across multiple teams to ensure the College provides expert, evidence-based policy outputs that influences service planning, and promotes the needs of children and the workforce designed to care for them.

Keeping up-to-date with, including horizon scanning developments in, child health policy and NHS service planning, you will maintain an overview of emerging policy themes at national level and will develop a comprehensive engagement plan to ensure members, health service planners, providers and key decision makers in health across the UK are engaged in the advocacy of the child health workforce.

Educated to degree level or with equivalent relevant experience in a similar line of work in health policy, NHS workforce planning or national advocacy, you will have evidence of understanding the critical role of data and service standards within healthcare design, delivery and workforce planning across the UK. 

With excellent project management and stakeholder management skills, you will have demonstrable experience of leading and influencing policy and/or advocacy evidenced by recent outputs relating to child health and/or health services.

This is a crucial and highly impactful role at the College as there are enduring, critical issues in the UK paediatric workforce with understaffed rotas and staff burnout against a backdrop of accelerating demand on acute paediatric services.

A formal project management qualification and experience in line management and/or leadership of a team, along with experience and knowledge of the children’s health sector, would be desirable.

The Workforce and Careers team has a pivotal role within the RCPCH Education and Training Directorate in using research, data and evidence to advocate for the child health workforce. Led by the RCPCH Workforce Planning Board and working closely with senior clinicians, the team oversee a portfolio of paediatric workforce and service configuration data that provides both local and national decision-makers with detailed data investigations, research reports and up-to-date information on key topics impacting paediatric services, such as rota gaps and waiting times. 

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.

The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. 

Closing date: 6 August 2025

Are you passionate about the wellbeing of people and the planet?

Can you engage people through effective communications and events?

If so, we’d love to hear to hear from you.

We believe in people and the planet thriving together. We want to see a world where thriving is possible - because society is structured to support people's wellbeing rather than to undermine it. We're building a network of wellbeing changemakers who share our vision.

We're now recruiting for a Network Development Manager to oversee our relationships with our followers, including by rolling out a new Ambassador programme. Working from home, somewhere in the UK, flexibly for three days a week, the successful candidate will play a major role at the heart of a growing movement to embed wellbeing in our economy and our society.

They will be a good team player with experience of engaging networks of passionate people. They will have excellent spoken and written communications skills and a track record in organising exciting online and in-person events. Some fundraising experience would be an advantage, but above all, they will have a passion for wellbeing - of people and of the planet.  

Note

• We are looking to ensure the diversity of the staff group reflects the diversity of people in the UK and would welcome applications from people in all social groups.
• We offer 28 days paid leave (pro rata) plus bank holidays and membership of our pension scheme.
• All appointments to the Network of Wellbeing are subject to a six-month probation period.

Supporting over 750 children and nearly 1,000 families annually, Acorns Children’s Hospice is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Palliative care for children aged 0–18 is delivered at Acorns’ hospices in Birmingham (serving Birmingham and Warwickshire), Worcester (serving Herefordshire, Worcestershire, and Gloucestershire), and Walsall (serving the Black Country and parts of Staffordshire and Shropshire), as well as in family homes and other community settings. Acorns’ holistic, tailored approach is designed to meet each child’s clinical, emotional, cultural, religious, and spiritual needs.

Trust and Foundation income is a cornerstone of Acorns’ fundraising strategy. Income is primarily unrestricted and multi-year – a reflection of the strong, long-standing relationships Acorns have built with funders. With a mix of small templated applications and large bespoke bids, trusts work is underpinned by thoughtful stewardship and a collaborative, well-resourced approach across teams.

We’re looking for an experienced Trusts fundraiser to provide maternity cover and hit the ground running. You’ll take on a robust pipeline and inherit relationships from a portfolio that includes multi-year partnerships with major funders such as Children in Need and John Martins. 

Working closely with a highly experienced and supportive peer, you’ll enjoy a shared, balanced portfolio and the space to focus on great fundraising. With a responsive Data team, access to strong stories, and excellent internal buy-in, this is a rare chance to build on solid foundations and deliver high-impact work. We’re looking for someone with a proven track record in writing successful 5- and 6-figure bids, excellent storytelling skills, and confidence in translating data into compelling narratives.

As Fundraising Manager – Trusts and Foundations, you will:

• Take on a well-established portfolio of trusts and foundations with a combined value of c.£850K, delivering a mix of templated and bespoke applications
• Collaborate closely with a peer Trusts Manager, sharing responsibility for monthly submissions and stewardship
• Maintain and build relationships with existing funders, ensuring excellent reporting and donor care
• Work cross-functionally with the Data, Marcomms, Finance, and Care teams to develop strong cases for support
• Support joint cultivation and engagement events alongside the Philanthropy team

Ideal skills and experience:

• A strong track record of securing 5- and 6-figure grants from trusts and foundations, including multi-year funding
• Excellent written communication skills with the ability to tailor messaging across formats and word counts
• Comfortable managing and interpreting impact data, financial information, and project detail
• Highly organised and efficient, able to manage a busy workload with autonomy
• Collaborative and supportive team player with a donor-centred approach

Benefits include:

• 27 days annual leave plus bank holidays (5 days holiday buyback scheme starting from April 2026)
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Citizens Advice Sandwell and Walsall are recruiting a Senior Reporting and Data Analyst to assist us in consistent Data Standards and delivering strategic reporting.  This is an exciting opportunity to be a part of a charity that is a member of a national brand and become a part of a team that puts excellence and clients at the forefront of its service.

This opportunity with Citizens Advice Sandwell and Walsall is a great challenge for someone who would like to help us resolve issues, work in a more streamlined way and deliver change to all our colleagues. 

You will report directly to the Chief Executive Officer, which will give you direct access to them and the Executive Management Team to make decisions and be part of the Senior Management Team.

To lead and develop a growing portfolio of community-focused services that deliver both social and financial value. This includes managing operational delivery, identifying and progressing new enterprise opportunities, and working across departments to strengthen our sustainability and impact. 

This role has two core functions:

1. Direct responsibility for managing and growing our existing social enterprises, including community centres, facility hire, and handyperson services.

2. Supporting and influencing enterprise development across the wider charity—helping other teams to take a more enterprising approach to services such as our Coffee Cart, paid-for corporate and school workshops, and other income-generating opportunities. The role combines day-to-day service management with broader strategic input and business development support, helping embed a culture of enterprise across Communities 1st. 

General Responsibilities

• Lead day-to-day operations and strategic development of all community enterprise services.

.• Ensure each enterprise area is impactful, sustainable, and connected to wider organisational outcomes.

• Embed enterprise services as supported placement opportunities for volunteers and jobseekers with additional needs.

• Ensure that enterprise staff and volunteers are well-managed, supported, and motivated. 

Key Responsibilities

Leadership & Line Management

• Manage a multidisciplinary team delivering creative, retail-style, and facilities-based enterprise services.
• Provide day-to-day oversight, coaching, and support to direct reports.
• Encourage a high-performing and inclusive team culture, aligned with Communities 1st values.

Enterprise Strategy & Development

• Co-develop business plans and service models for enterprise areas, balancing social mission and financial sustainability.
• Support other teams (e.g., Creative, Wellbeing, Volunteering) to explore and grow enterprising elements in their work, such as events, workshops, and paid services.
• Promote enterprise offers to local schools, businesses, and community groups..

Finance & Operational Management

• Oversee budgets, purchasing, and income tracking across enterprise areas in line with finance policies.
• Ensure the effective use and maintenance of facilities and assets.
• Use performance data to drive improvements in service delivery and enterprise growth..

Supported Volunteering and Employment

• Work with the Wellbeing, Employment & Skills team to provide placements and pathways within enterprise services.
• Ensure that volunteers and participants are supported to develop skills, confidence, and independence through their involvement.
• Champion inclusive practices and personalised support within enterprise operations.

Marketing, Sales & Stakeholder Engagement

• Work with the marketing team to raise awareness and increase uptake of enterprise services.
• Actively represent and promote the organisation’s activities at relevant events, forums, and networks.
• Build strong relationships with stakeholders including local businesses, schools, and partners.
• Develop effective working relationships with suppliers, delivery partners, and community venues to support smooth operations and joint initiatives.

Compliance & Quality

• Ensure services comply with health and safety, safeguarding, data protection, and finance regulations.
• Maintain a culture of continuous improvement, learning, and innovation.
• Embed standard operating procedures and quality assurance across enterprise activities. 

 Other Duties

• Create a welcoming and supportive environment with a culture of trust so that end users have the confidence to access the service.
• Work as part of Communities 1st team in a professional manner in accordance with policies, procedures and equal opportunities practices.

Are you ready to join us?

A powerful campaigning organisation, Brain Tumour Research is the leading voice of the brain tumour community in the UK. Unique and much needed, we are the only national charity focused on finding a cure for all types of brain tumours. Our work focuses on campaigning to increase the national investment in research into brain tumours to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence, across the UK.

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Brain tumours kill more children and adults under the age of 40 than any other cancer, yet just 1% of the national spend on cancer research has been allocated to this devastating disease since records began in 2002.  All of us at Brain Tumour Research are passionate about finding a cure for this devastating disease.  

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Job Purpose:

This is a new role to transform our current “Supporter Care” team into one that leads our Individual Giving programme. At present the team is focused on thanking donors for gifts to our charity and supporters for undertaking challenges and events as well as organising our lab tours and tiles programme. The introduction of a major automation project in the charity will reduce this team’s workload whilst at the same time decreasing the amount of time taken to thank donors and supporters. Once that project is fully implemented we want this team to expand its remit to include a wider programme of proactively supporting our donors and supporters throughout their journey with the charity and thus to increase the amount raised through these channels.

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This job will be a challenging one with a changing focus. The initial focus is very much process-driven – bedding in the automation and getting all of our processes humming so that everyone is thanked within one working week of their donation, but once that’s done the focus needs to move to both wider care of our supporters and growth of the income channel.

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Reports to:

Director of Finance and Operations

(at some point in the future – possibly in about 12 months time the role and team may move to the Income Generation department)

Direct Reports: Supporter Care Supervisor and Fundraising Administrator

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Requisite Skills and Experience:

Essential:

· Outstanding organisation skills.

· An excellent standard of written English and a good all-round communicator.

· Experience of working with a Fundraising Database/CRM as well as Microsoft Office, especially Word and Excel.

· Experience in manipulating and seeking insight from large data sets.

· Flexible in your approach to work, embracing change and development.

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Desirable:

· Experience in running a individual giving programme.

· Experience of working with members of the public, especially those who may be going through current or recent traumatic experiences.

Main duties:

· To be the owner of all thanking processes so that every supporter and donor receives an appropriate thank you withing one working week of their donation or the end of their fundraising activity.

· To embed the new processes from our automation solution, recommending changes that are required and adapting other processes to ensure the most efficient overall system for all team members involved in thanking.

· To support and develop your direct reports so that they are working efficiently and effectively and have a rewarding role at the charity. To conduct regular 1-1s with them as well as quarterly reviews and annual appraisals.

· Ensure accurate recording of all processes and outputs from the team – primarily on our CRM database.

· To ensure that our Lab Tour and Tiles process is run effectively and efficiently. This process is managed by a member of the team, but remains the responsibility of the team manager.

· To develop our understanding of the data relating to our individual giving and to recommend

· To develop additional ways of valuing our supporters and donors through their journey with us (cards, phone calls etc).

· To develop additional ways of generating income from our individual donors (appeals etc).

· Deputise for colleagues as necessary to ensure that your team’s activities continue during periods of leave/absence.

· To comply with Brain Tumour Research’s internal policies, comply with relevant charity and other legislation and to undertake any other reasonable duties as required.

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If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.​

Please see our Recruitment Pack for further details​​​

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

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We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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Closing Date: 5th August

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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We are looking for a forward thinking dynamic individual who will project manage the transformation of the charities fundraising digital operations by enhancing our existing technology, by optimising our data handling and by researching and implementing new digital solutions to our fundraising processes.

 We are about to embark on a programme of transformational change, and we are looking for an ambitious self-starter who will play an essential role in the development and implementation of a new digital strategy for fundraising data and technical operations.

This is a fantastic opportunity for a passionate and motivated individual to make a real difference to cancer patients.

At The Christie Charity we are an ambitious and forward-thinking organisation with a loyal supporter base. You would be part of a successful high achieving collaborative team, and this role gives you the opportunity to experience multiple fundraising disciplines.

Reports to: Senior Policy and Public Affairs Manager 

Location: Hybrid – remote working allowed with regular office visits required to Black Bull Yard, 24-28 Hatton Wall, London EC1N 

PLEASE NOTE: **Applications without a Cover letter will not be considered**  

We are expecting a high volume of applications for this role and we will not be able to respond immediately to all applicants. We will contact candidates who we are considering for interview directly. 

Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them as they create some of the world’s most exciting games.  Our membership includes cutting-edge companies working across the interactive entertainment industry from Sony PlayStation, Electronic Arts and Microsoft to Jagex, Roblox, Ustwo games and many more.

With a challenging and varied political environment and a Government prioritising the growth of creative industries as part of its mission there are opportunities as well as challenges for the sector to navigate including online safety, consumer protection and the positive impact of play, the use of AI and long term skills and training challenges . We are offering an exciting opportunity for an ambitious, bright and determined policy and public affairs professional to join our team and shape how we engage Government and other external stakeholders on behalf of our members. 

Increasingly we are working beyond the games and interactive entertainment industry, working on a cross sectoral basis with partners in the creative and tech industries. We also work with other relevant trade associations on an international level to share best practice and ensure we are able to react to and shape policy on a global basis. 

About you 

This role his is an ideal role for an ambitious, self-motivated individual who thrives in a small but dedicated team environment. With a passion for video games, this role is suited for an individual and who wants to build their career through developing their knowledge of policy making, engagement and campaigns at a trade body with a national profile. Through this role you will be able to take on new discrete projects within the Ukie team, which will serve as a platform for your growth and development. 

Ideally you will bring: 

• The ability to work accurately with a good eye for detail 

• The ability to manage multiple projects, meet deadlines and competing priorities 

• The ability to work with a range of internal and external stakeholders with varied priorities 

• A willingness to learn and develop specialist policy knowledge and an understanding of how public policy changes and regulation affect the video games sector 

• Excellent writing skills and the ability to condense complex policy areas into understandable briefings for stakeholders 

• Good political acumen and the ability to spot trends and opportunities for engagement for Ukie and its members 

• A proactive and flexible attitude with the ability and drive to work independently and take the initiative 

• An ambition to work in a small team and progressively take on responsibility with engagements and tasks as part of managed development. 

What you can expect from us 

• A supportive team environment 

• A structured development plan with training and professional opportunities 

• A collaborative working environment with exposure to innovative businesses and professionals 

• Generous annual leave with additional long service entitlements 

• A flexible working environment with paid time off for volunteering 

• Pension and Private Healthcare upon completion of probation 

• Early finish on Friday’s and lots of opportunities to play video games! 

What you’ll be doing 

The post holder will help advance Ukie’s policy work on aspects of UK and international policy impacting the games and interactive entertainment industry through: 

• Monitoring policy changes and providing in-depth analysis, research, and reports for internal stakeholders. 

• Relationship building and engagement with Ukie members and wider sector stakeholders, including attendance at internal and external stakeholder meetings and coalition industry groups. 

• Support the Senior Policy Manager in research and drafting for Ukie’s external consultation responses, co-ordinating with members and facilitating internal forums for discussions on particular issues. 

• Support in organising events and engagement with policy makers within Whitehall, Westminster, the Devolved Governments and with regional, combined and local authorities as well as with our global partners in the EU, US and further afield.

• Assisting the policy and research teams with major public affairs projects and campaigns according to the Ukie’s internal strategy and drawing on Ukie’s internal data and external partners where appropriate. 

• Supporting and promoting Ukie at external political meetings, including our bi-annual Westminster Games Week. 

• Support in raising the profile of Ukie and its significant policy priorities through external communications in partnership with the Ukie campaigns team, and through public scrutiny such as the use of written parliamentary questions. 

• Acting as the lead point of contact for the APPG on Video Games and Esports to which Ukie acts as the secretariat and taking joint responsibility for liaising with its members. 

• Draft external policy communications such as the Ukie Policy Byte, the bi-weekly political newsletter, with support from Senior Policy Manager and Head of Policy where necessary. 

• Be responsible for the team administration of internal stakeholder meetings, including sending out invites, taking minutes and preparing relevant material as well as maintaining up to date email lists of all stakeholders. 

Relationship Management 

• Develop and maintain relationships with games industry member businesses and a wide range of external bodies; including partner organisations, government officials and other trade bodies. 

• Support the Senior Policy Manager and Head of Policy in the management of Ukie’s internal stakeholder groups – including Ukie’s policy group and its various working sub groups. 

• Maintain stakeholder engagement trackers and act as a point of contact for external engagement with Parliamentarians, regional politicians and their offices. 

• Support the Head of Policy and Chief Executive in any external engagements. 

• Support the policy team and wider Senior Management team with other reasonable tasks as required. 

Qualifications and experience required for this role: Qualified by experience. You don’t need to hold a degree to apply for this role, but experience of working in a policy or government affairs facing role, public affairs agency or regulatory environment would be advantageous. On-the-job training will be provided via Ukie or external providers where appropriate and will be part of a structured development plan.  

  Hours of Work:  

• Monday to Friday – 9.00am to 5.30pm 

• Expectation that some evening and weekend work may be required to attend or run Ukie events as the business requires.

This role profile is not exhaustive; working as part of a small and dynamic team, there will be an opportunity to tailor the role to your interests and ambitions in agreement with the Senior Policy and Public Affairs Manager and Head of Policy and Public Affairs. 

There is also the expectation that you will be flexible and willing to help the wider organisation and its other teams in accordance with its strategic priorities where necessary, as directed by the Head of Policy or Chief Executive where appropriate. 

Southwark Law Centre is a charity offering free specialist legal advice and representation to individuals in Southwark and beyond. 

Southwark Law Centre

Job Description

Job Title: Operations Manager

Reports to: Executive Director

Salary: NJC Scale SP SP27-31 £41,580 - £44,480 (starting salary dependent on experience)

Hours: Full-Time – 35 hours per week

Main Objectives

· To oversee the smooth running of the Law Centre

· To ensure we have the right systems in place to support staff to work efficiently.  

· To identify opportunities to use tech to support our mission. 

· To lead on data, supporting us to tell our clients’ stories and to demonstrate the transformative nature of our work.

Key Responsibilities

1. IT Coordination

• Oversee the Law Centre’s IT systems to ensure they are secure, efficient, and meet the organisation's needs.
• Manage and develop the Law Centre's case management system to ensure it supports the effective delivery of services and reporting requirements.
• Liaise with external IT providers to coordinate maintenance, updates, and troubleshooting.
• Identify and implement opportunities for digital transformation and improved operational efficiency.
• Complete the annual Cyber Essentials return, ensuring that the organisation maintains the highest level of data security.
• Ensure the Law Centre makes use of the most appropriate and cost effective equipment, systems and software.
• Providing basic training to staff on systems and tools
• Maintain the asset register.
• Maintain the organisation’s IT plan and update it annually

2. Systems

· Lead on our paperless working processes

· Ensure that our Sharepoint site is set up logically and with the correct permissions in place.

· Develop our Sharepoint site in order that it functions as an intranet for sharing information internally.

· Negotiate and manage our contracts with printing providers

· Maintain regular reviews of the systems we’re using, assessing whether they are fit for purpose or not and whether there are alternative products which represent better value for money.

· Manage the organisation’s telephony.

3.  Data and Reporting

• Maintain a clear overview of the data collected by the organisation.
• Prepare reports from the case management system and other data collection tools to feed into reports and funding bids.
• Develop new reports to feed into our billing and accountancy as well as various audits.
• Review and analyse the organisation’s data to understand trends and to assist with service development.
• Play an integral role in using data to communicate the impact of the organisation.

4. Data Protection

· Overall responsibility for the data protection obligations of the organisation.

· Keeping abreast of changes and updates to Data Protection legislation.

· Delivering regular training to staff on Data Protection.

5. Finance and Billing

· Support the finance manager and practice manager by ensuring all systems are optimised for efficiency.

· Liaising with our payroll provider, responsible for running monthly payroll accurately, including keeping track of new starters and leavers.

· Support casework staff with training and technical solutions to allow them to bill files efficiently.

· When needed, to work with the finance manager and practice manager to coordinate regular payment runs. 

· Attendance at regular meetings of the Finance Sub-Committee.

6. Support to Executive Director

• Member of the senior management team, contributing to strategic planning and organisational development.
• Provide operational insights and recommendations to enhance the Law Centre’s performance and service delivery.
• Coordinate and chair regular meetings of the IT Working Group
• Report regularly to the Trustees on operational issues

7. Regulatory Compliance

• Ensure compliance with all relevant legal and regulatory requirements, including health and safety and data protection (GDPR).
• Participate in and ensure the smooth running of the annual Lexcel audit as well as other regular audits.

8. Professional Development

• To attend regular support and supervision and appraisal meetings.
• To keep up-to-date and to meet identified learning and development needs as appropriate.

9. Teamwork and Service Development

• To attend and contribute to staff meetings

• To attend and actively participate in other meetings as required, and to take an active role in the planning and development of the Law Centre.
• To network and liaise with external agencies as agreed.

10. General

• To uphold and promote the Aims and Principles of the Law Centre
• To be available to work outside normal office hours on occasion as required and notified in advance.
• To undertake any other duties that are compatible with the functions of the post.

Person Specification

Essential

• Excellent IT skills with extensive experience working with Excel and other Microsoft Office products as well as database products.
• A minimum of two years experience in a similar role, or relevant transferrable skills.
• Ability to develop, maintain and report on data and compliance records, including the ability to impart information in an understandable way.
• Excellent verbal and written communication skills
• Highly organised with the ability to set priorities, meet goals and evaluate processes and results.
• Confident, self reliant, capable of taking the initiative and working autonomously.
• Good attention to detail.
• Exceptional problem-solving skills. 

Desirable

• Experience managing and developing case management systems or similar software.
• Demonstrated ability to manage budgets and supplier relationships effectively.
• Experience in supporting legal or advice services organisations.
• Knowledge of the operational challenges facing community-based organisations.

Please visit our website to download an application pack

Closing date for applications: 28 July 2025 at 9am

Interviews will take place on: 6 August 2025