Policy and data manager jobs in blackrock, county dublin

Are you passionate about driving meaningful change through research and evidence? Do you want to lead critical projects that inform key organisational decisions and make a tangible impact on suicide prevention? Join us at Samaritans as our Senior Research and Evidence Manager, covering maternity leave for 12 months.

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You’ll lead and provide support to teams across Samaritans to conduct high quality research and evidence work, ensuring that our services, policy and campaigning work are based on sound evidence, in line with our Evidence-based Strategic Principle.

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• £49,000 per annum
• 12 month fixed term contract, covering maternity leave
• Full time (35 hours per week) with flexible working 
• Hybrid working: Linked to our Ewell (Surrey) office, with an option to work from a shared office space in London Bridge. 
• In-person working: Meeting in person and working collaboratively are things we value.  As part of the Performance and Insights team, you will join three in-person retreats per quarter. Participation to other in-person meetings will depend on need.
• We are passionate about flexible working, talk to us about your preferences.

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About the Role

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In this pivotal role, you’ll lead a dynamic team and work across the organisation to ensure our services, policies, and campaigns are grounded in the best available evidence. Your expertise will help shape organisational strategy, influence key decisions, and ultimately, save lives.

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What You’ll Be Doing

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• Conduct and oversee evidence reviews to guide our work.
• Act as a trusted authority on interpreting suicide data and trends.
• Collaborate with internal teams to embed evidence-based practices.
• Ensure the quality and ethical standards of research across the organisation.
• Lead and support a talented team, fostering well-being and inclusivity.

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What We’re Looking For

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• A postgraduate degree or equivalent experience in social science, health, or policy research.
• Proven experience in research involving vulnerable populations.
• Strong qualitative and quantitative research skills, including expertise in tools like NVivo, R, or SPSS.
• Exceptional communication skills to translate complex findings for diverse audiences.
• A commitment to amplifying the voices of those with lived experience.

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Full​ Job Description is here

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Why Join Us?

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At Samaritans, we believe fewer lives should be lost to suicide. You'll be part of a supportive and inclusive workplace that values innovation, resilience, and collaboration. Enjoy a hybrid working environment, professional development opportunities, and the chance to make a real difference.

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Working at Samaritans:

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also access it on our careers page.

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Being Inclusive:

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Application: 

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If this sounds like the opportunity for you, please upload your CV and a cover letter (no more than 500 words), outlining your motivations for applying and why you think you would be a great fit for the role. Applications close at 9 am on the 22nd of July. Shortlisted applicants will be invited to complete a short test that they will present at the interview.  Video interviews taking place from the 11th of August.  

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Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.

Package Description:

Management Accountant (12–15 Month Maternity Cover)

Together we make a difference. We develop and learn, and we support each other. Every day with us is different, but our mission remains the same: to champion the rights, needs and ambitions of the people we support – they are at the heart of everything we do. We stand by them, and we work together for change.

We’re looking for a driven and detail-oriented Management Accountant to join our finance team on a 12–15 month maternity cover contract. This is a fantastic opportunity for someone who thrives in a fast-paced environment, is confident working independently, and has a passion for continuous improvement.

Location: Hybrid – Cheadle Central Office & Remote
Hours: Full-Time, 37.5 Hours per Week
Working Pattern: Fixed-Term Contract (12–15 Months)
Salary:  £41,490 per annum (based on 37.5 hours per week, 52 weeks per year)
Reporting to: Head of Finance.
Deadline: Applications reviewed on a rolling basis

This is a hybrid role, with time split between working remotely and being based at our Cheadle Central office, Stockport.

Key Responsibilities:

• Lead and manage the management accounting service, supporting the Head of Finance to deliver accurate financial management and reporting.
• Oversee day-to-day finance operations, ensuring compliance with Trust procedures and statutory requirements.
• Manage the Trust’s banking systems, including supplier payments and cash flow monitoring.
• Drive continuous improvement of finance systems, processes, and controls to enhance quality and efficiency.
• Lead a small transactional finance team handling petty cash, accounts payable, and administrative tasks.
• Ensure timely preparation of month-end journals, accruals, prepayments, and monthly management accounts.
• Administer banking transactions with robust checks and balances.
• Manage finance software and provide support to the wider team.
• Prepare information for external audits and champion sound financial practices and compliance.

What we’re looking For:

• Degree in a relevant field e.g. Finance, Business, Accounting, Economics, Maths.
• Significant experience in management accounting or finance, providing high-quality financial support and advice.
• Skilled in developing management information reports to meet service financial needs.
• Advanced spreadsheet skills, comfortable with data extraction, analysis, and presentation.
• Proficient user of financial accounting and banking software.
• Ability to organise and prioritise workloads for self and team to meet deadlines.

Benefits:

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years.
• Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home.

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

Interested in a rewarding fixed-term role where your skills make a difference?

We’d love to hear from you.

To learn more, please read the attached full job description.

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

RESEARCH & EVALUATION OFFICER

Salary: £36,000 - £43,000 per annum

Reports to: Senior Strategic Evidence Manager

Department: Policy, Information and Communications

Contract: Fixed-term contract until September 2026

Hours: 35 hours per week (we are open to further discussion around flexible working for the successful candidate)

Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)

Closing date: Wednesday 30 July 2025, 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.

We have an exciting opportunity for you to join us as a Research & Evaluation Officer. We need you to help ensure Cancer Research UK's (CRUK) activities and communications to improve the prevention, early detection and treatment of cancer are evidence based and appropriately evaluated. Further to this, you'll consolidate insights from these projects and the relevant literature, ensuring they are disseminated within the charity and beyond. 

What will I be doing?

• Project managing and providing advice on research/evaluation of CRUK activities ensuring that the methods, analyses and communication of results are appropriate, high quality and have maximum impact

• Interpreting and communicating research/evaluation results effectively to internal and external stakeholders

• Developing a sound, rounded knowledge of topics relevant to reducing cancer incidence and improving cancer outcomes, as appropriate to their portfolio of responsibilities, through review of evidence, and close collaboration with colleagues within the team, department and the whole of CRUK

• Contributing to the critique and synthesis of research, data and insight through the preparation of evidence briefs and evidence-based content, distilling key points

• Preparing PowerPoint decks, one pagers, reports, and conference presentations/posters to a high standard, working with colleagues and/external researchers as appropriate to communicate insights and influence future work programmes

• Maintaining good working knowledge of behavioural research evidence relevant to specific projects (e.g. barriers to bowel cancer screening participation) through interrogation of the evidence base and via internal and external networks

• Helping to ensure research/evaluation budgets are appropriately managed and distributed within and between projects across Policy, Information and Communications

• Maintaining and developing effective working relationships with CRUK colleagues, key stakeholders, academics/other experts and external suppliers, making the most of opportunities for collaboration on research/evaluation where appropriate. 

What skills are you looking for?

• Postgraduate qualification or equivalent experience working as a researcher or evaluation specialist, ideally in health

• Knowledge of behavioural research evidence, ideally relevant to cancer prevention, early diagnosis and cancer treatment

• Extensive experience carrying out quantitative and qualitative analysis (e.g. statistical significance testing, thematic analysis)

• Excellent written and verbal communication skills, ability to flex communication style to suit a range of professional and lay audiences

• Project management experience with the ability to prioritise effectively, balancing project level tasks with strategic focus 

• Ability to quickly analyse and draw robust conclusions from scientific papers and reports

• Demonstrated experience in survey design and analysis

• Drive and determination to deliver high quality research and evaluation

• Ability to build and maintain effective working relationships with colleagues, academics, health professionals, external suppliers and other stakeholders

• Ability to select and negotiate with external suppliers to drive cost efficiencies

• Proficient with statistical analysis software (e.g. STATA or SPSS). 

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We review pay annually and aim to recognise individual performance and achievements.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview.

Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

Position: Senior Business Intelligence Analyst (Digital and Engagement)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £35,825 per annum plus excellent benefits  
Salary Band and Job Family: Band 2, Profession/Technical

*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”.  We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project. 

Our Senior Business Intelligence Analyst – Digital and Engagement sits within the Business Intelligence – Engagement team.

This role is focused on providing advanced data analysis and strategic support to enhance the MS Society’s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation.

This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards.

The role will work in close partnership with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels.

You’ll also work closely with our Digital and Content team to evaluate and report on the performance of our website and donate funnel and develop and implement optimisation plans to drive engagement and increase conversions.

Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence. 

This role is responsible for:

• Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities.
• Work closely with our Digital and Content team to support all our monthly, quarterly and campaign reporting and develop data analysis that align with our goals.
• Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders.
• Maintain and optimise our digital analytics infrastructure. Design and implement tagging and tracking, trouble shoot or fix configuration issues and ensure accuracy of our tracking across all our analytics systems, including Google Analytics and Google Tag Manager.
• Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities.
• Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts.
• Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis.

For this role we’re looking for:

• Experience in data analysis or business intelligence roles,
• Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis.
• Experience in advanced analytics techniques to optimise engagement and marketing strategies.
• Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI
• Knowledge of data governance and privacy regulations (e.g., GDPR).

Closing date for applications: 9am on Friday 25th July 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in five Greater Manchester authorities, Bury, Manchester, Rochdale, Salford and Stockport.

Job Purpose

Gaddum has secured external funding to deliver an Employer care project, which will provide unpaid carers living in Manchester with support and coaching in order for them to re-enter paid or voluntary employment.

Delivery of this support to carers will be by Employment Coaches, who will manage a small caseload of carers and provide them with 1:1 support, helping them overcome barriers to employment and training. You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations. Successful employment coaches believe in the potential of every individual they work with.

Core responsibilities

• To support carers to address their barriers to employment by providing individual tailored packages of support so they can develop the necessary skills and confidence to secure and sustain employment.
• To act as coach and a mentor to build strong positive relationships, guide, motivate, challenge, encourage and help carers obtain sustainable employment.
• To ensure delivery targets are achieved by working with carers to identify employment opportunities and support them into and during employment.
• To meet personal performance targets and Key Performance Indicators.
• To manage a caseload of carers and utilise a variety of coaching strategies to help carers overcome barriers to obtaining sustainable employment.
• To undertake in-depth assessments using a suite of tools to fully understand a carers circumstances, preferences and holistic barriers to progression.
• To co-produce personalised action plans with sequenced interventions and development opportunities.
• To work with multiple agencies to develop holistic approaches to support carers. (Support the carers in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment and develop a career.
• To develop and maintain knowledge of the local labour market to source suitable job opportunities.
• Identify specific recruitment needs of potential employers.
• Develop relationships with key stakeholders to maximise customer opportunities.
• Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service.
• Maintain IT files and customer records to the required compliance and quality standards.
• Fully comply with Gaddum policies including those for personal data security, safeguarding and health & safety.

Other Duties and Responsibilities

• To complete specific tasks allocated through work plans, project plans and the business plan.
• To provide monthly information (accurate data and informative commentary) within your areas of responsibility for performance management purposes.
• To be involved in producing information for annual impact reports.
• To actively engage in ongoing personal and professional development, making full use of supervision, appraisal and learning opportunities.
• To act at all times to promote equality and diversity ensuring inclusive and integrated services.
• To seek advice, support and guidance as required
• To encourage service users to be aware of the full extent of Gaddum’s services.
• To maintain a general understanding of the work of the whole organisation and attend team meetings/events.
• To adopt a flexible approach to working patterns to suit the needs of the role and responsibilities as required.

About Emergency Nutrition Network (ENN) 

Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.

Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible.  

Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states. 

ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), as well as our highly regarded international publication, Field Exchange.

ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, government donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.

Our People 

ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development.  

We are proud that in our 2023 Employee Engagement Survey over 95% of our team said that they feel personally connected to ENN's overall purpose, they are clear about what they need to achieve in their objectives and that they are proud to tell people they work for ENN. 

Terms and Conditions 

• Type of contract: Permanent contract 

• Location: ENN’s office in Kidlington, Oxfordshire. ENN operates a hybrid model with most of our Operations Team working Mondays and Fridays from home and Tues/Weds/Thurs in the office. 

ENN will consider requests for further flexible working arrangements. This will be considered on a case-by-case basis, balancing ENN’s needs with the successful candidate’s other commitments. 

• Holidays: 25 days plus UK Public Holidays, increasing by one day per annum after two complete years of service to a maximum of 27 days per annum. ENN also provides additional paid office closure days between Christmas and New Year. Pro-rata for part-time staff. 

• Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5% 

• Salary: circa £45,000 per annum, full-time equivalent, dependent on experience

• Hours of work: Part-time at 22.5 hours per week (can be worked as 3 full days or 5 shorter days) 

• Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution 

Reporting to: Chief Executive Officer (CEO) 
Direct reports: HR Advisor and Office Manager 

Purpose of the Role 

The HR Manager plays a key leadership role, working on, and closely with, the management team to ensure effective HR support across the organisation. This role combines strategic HR advice with hands-on operational delivery, helping to shape a positive working culture and ensure compliance with employment law and best practice. 

Key Responsibilities 

Strategic HR Support 

• Advise the management team on HR strategy, policies and people matters 

• Help shape and promote a positive organisational culture and embed the organisation’s values 

• Identify and implement improvements to policies, structures, and staff processes 

• Produce quarterly HR reports and plan for the Board and Governance & People sub-committee meetings 

Compliance & Policy 

• Ensure HR policies and practices comply with UK and international employment law, as well as donor requirements 

• Keep policies up to date in collaboration with external HR support 

• Develop, monitor and maintain HR metrics and Management Information, preparing and presenting quarterly reports to Senior Management and Trustees. 

• Oversee mandatory training completion and procurement of training providers (e.g. safeguarding, data protection) 

• Act as the organisation’s Designated Safeguarding Officer and Data Protection Officer (training can be provided) 

People Practices & Support 

• Oversee recruitment, onboarding, and induction processes for staff and consultants 

• Provide guidance to line managers on employee relations matters, performance management, and staff training and development 

• Oversee monthly payroll and pension processes

• Keep the organisation’s reward policy under review to help ensure fair and competitive compensation packages 

• Oversee that accurate and confidential HR records are maintained 

• Lead on staff engagement activities, surveys, and follow-up actions 

Learning & Development 

• Oversee professional development across the team through internal and external training 

• Work with managers to identify development needs and embed learning into performance appraisals 

Line Management & Coordination 

• Line manage the HR Advisor and Office Manager 

• Work with third-party providers such as benefit providers and Employers of Record for overseas staff to sustain cost-effective solutions whilst meeting compliance requirements 

Other Responsibilities 

• Due to relatively small size of organisation some critical roles/functions are shared between Management Team members. The HRM is the designated Safeguarding Officer and Data Protection Officer for which training can be given if required. The Management Team members rotate some other responsibilities

• Carry out other HR-related tasks as required by the management team 

Person Specification 

Essential 

• CIPD Level 5 or equivalent experience 

• Strong HR generalist knowledge and understanding of UK employment law 

• Experience advising senior leaders and managing employee relations issues 

• Proven experience of change management and nurturing a positive culture 

• Line management experience and ability to support a small, diverse team 

• Strong communication, organisational and IT skills 

• Ability to work both independently and collaboratively 

• Commitment to the values and mission of the charity 

Desirable 

• HR experience in the charity or non-profit sector 

• Experience supporting international recruitment or working with Employer of Record services 

• Knowledge of EDI policy development 

Eligibility to work  

The successful applicant will be required to demonstrate they have the Right to Work in the UK. This includes evidencing a UK NI number and that they are a UK tax resident. A Certificate of Sponsorship and relocation package are not available for this position. 

ENN is committed to diversity and inclusion, and to building a culture where every team member is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds.

Application Process

Please submit a Cover Letter (no more than one page which explains why you are interested in the role and how your experience satisfies the Person Specification) along with your CV no later than 23:59 hrs on 19th July 2025.  Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified. Please include your preferred working pattern details in your application. 

Working pattern: full-time (36.25 hours per week) 

It is essential that you live within the Thames Valley region, or close enough to commute 

Working location: mostly remote work with some travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place across the Thames Valley area as well as providing support by phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

- Birthday day off 

- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

- Enhanced sick pay and compassionate leave 

- Death in service benefit 

- Pension 

- Employee Assistance Programme 

- Clinical supervision and excellent support 

- A rewarding role with purpose 

- Be part of a skilled, friendly team with an engaged Board of Trustees 

- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the Thames Valley area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Start date: September 2025

Key Responsibilities: 

1. Assessing learner skills and needs to establish starting points/baseline, with other TAP staff

2. Setting up and supporting learners in work placements to develop their skills and gain meaningful experience

3. Observing and evidencing the learner journey (keeping detailed records), monitoring learner progress (including target progress)

4. Liaising with families and team around the learner as required and to contribute to reviews- ensuring learners are working towards their outcomes and aspirations

5. Supporting employers and learners to work together effectively- suggesting and implementing reasonable adjustments

6. To work with Curriculum Manager/Team Leaders to support learners during class days, helping to create learning materials as needed.

7. To work with Curriculum Manager/Team Leaders to support learners with travel training, wellbeing support and signposting to extracurricular/socials and community events

8. Working alongside the Engagement Officer to find, source and maintain employer relationships

9. To support learners during social events, insight days and trips

Please see job description for further information 

Digital Marketing Manager
Salary £40,000 - £43,000 per annum
Location: Hybrid – London EC1Y/Home

About MQ Mental Health Research:

MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.

We champion and fund world-class research to transform the lives of everyone affected by mental illness. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.

About the Role:

As Digital Marketing Manager, you will be responsible for implementing MQ’s digital marketing strategy to increase supporter engagement, fundraising outcomes and brand visibility. This includes leading on digital advertising, website management, email marketing, and analytics, ensuring all digital touch points are optimised for performance, accessibility, and compliance.

This is a high-impact role that offers the opportunity to make a real difference to MQ’s marketing and fundraising efforts, and ultimately, to the future of mental health research.

Here's a summary of your key responsibilities:

• Strategically manage channels including Paid Search and Paid Social Media to optimise against and meet defined KPIs and performance metrics such as CPC, CTR, impressions, and conversions.
• Develop digital marketing strategies and leverage digital channels to accomplish campaign goals and new project campaign launches.
• Track and report performance metrics to optimise all digital campaigns for campaign success.
• Managing budgets and optimising spend to maximise reach and conversions.
• Website management, including monitoring and improving user journeys through the website, monitoring analytics platforms such as Google Analytics to understand behaviour.
• Optimise website content for Search Engine, AI and Answer Engine Optimisation.
• Manage email marketing campaigns, including planning, targeting, set-up, testing, execution, reporting and optimisation. (Mailchimp).

About You:

This role is for you if you are self-motivated and an experienced digital marketer. You'll need to have experience with Google Ads, Meta Ads and other digital advertising channels, as well as email marketing and website management.

What We're Offering You:

In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.

Plus, we offer lots of generous benefits and training opportunities.

We're a Sunday Times Top Company to work for.

Benefits

• Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
• Holidays: Annual holiday entitlement of 28 days plus bank holidays.
• Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
• Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
• Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
• Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
• Pension: MQ makes contributions of 5% and employees make contributions of 3%.
• Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
• Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.

We look forward to hearing from you.

Closing date: Thursday 31st July 2025
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

No agencies please.

Battersea is embarking on a transformative journey with our Launchpad Programme - a major cross-organisational initiative to consolidate all customer and animal data into one integrated CRM system. As part of this ambitious project, we are creating new roles to support our teams as they contribute to programme activity.

Supporter-Led Fundraising has been identified as a major growth opportunity in our Income Generation strategy, and we have ambitious plans for it going forward. This contract role will independently manage the planning, development, and delivery of Battersea’s Supporter-Led Fundraising programme, as well as provide support to the wider Events and Supporter-Led Fundraising team on other projects.

We are looking for a Senior Events & Supporter-Led Fundraising Officer (DIY/Community), with experience in Supporter Led Fundraising programme development, who can hit the ground running to lead on the delivery of our ambitious plans.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 27th July 2025*

Interview date(s): First round interviews: w/c 4th August 2025. Second round interviews: TBC

*All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Hours: Full time, 35 hours per week
Location: Hybrid Variable - tied to the Bristol office or Home Based with regular travel to Bristol
Salary: £40,007 (outside of London); £42,204 (London) 
Closing Date: 20th July 2025
Interview dates: W/C 28th July 2025

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you

About the role 

The role sits within the Mass Participation Team, an ambitious team that attracts and enables supporters to raise funds for Young Lives vs Cancer through participation in virtual or real-life events and challenges. They deliver through creating a quality and forward-looking events and challenges portfolio and working with partner teams attract motivated participants and provide an outstanding supporter experience that ensures fundraising goals are smashed and long-term relationships are built.

Young Lives vs Cancer recruits around 11,500 virtual fundraisers a year. For many of these supporters this is their first interaction with Young Lives vs Cancer and shows that virtual fundraising can be just the beginning of a relationship with a new supporter.

Virtual fundraising is ever evolving and competitive. We need someone to lead the team who understands the opportunities and challenges presented by this type of fundraising. Someone who will focus on the lifetime value of our supporters and who can motivate a team to be ambitious, brave and confident in this space.

The main purpose of this role is to lead on the virtual fundraising portfolio at Young Lives vs Cancer. This will include developing a multi-year, multi-event strategy for virtual challenges, managing the virtual fundraising team and using insight to adapt and innovate our digital offering.  

Young Lives vs Cancer is open to and in support of flexible working. Your flexibility requirements and that of the role will be discussed at interview stage with you. 

This role has been designed as Hybrid Variable - either tied to London and / or Bristol office (preferably Bristol) or Home Based within the UK.

This role is subject to a Criminal Record Check. In the event of a successful application a Basic level Disclosure report will be sought.

We would love to hear from you if you have: 

• Proven experience in delivering virtual fundraising events and campaigns, including the use of digital fundraising tools (eg Facebook fundraising tools, Funraisin) and social media for digital acquisition.
• Skilled in developing and executing digital marketing and stewardship plans.
• Experience of using data to continually improve CPA, incentive rates, remittance and average gifts 
• Confident in using data and CRM systems to inform budgeting, forecasting, and performance tracking against targets.
• Ability to identify opportunities and drive innovation through analysis of data and digital trends.
• Experience of managing stakeholders and working collaboratively with external agencies and internal teams

Diversity declaration 

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.

We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.

Accessibility 

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible.  Please get in touch with us if you would like to discuss any specific requirements. 

What we offer 

In return for your commitment, we offer a great reward package, which includes generous annual and family/ caring leave entitlements, enhanced pension and employee savings scheme. To find out more about our benefits package, have a look on our website.

If you join us, you will be part of a community that is committed make a difference to the lives of children and young people with cancer. Young Lives vs Cancer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. 

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Tech & Human Rights Lead. This is a part-time, fixed term contract until April 2026.

About the role

The Policy & Research Team of Amnesty International UK is our team of thematic experts, you'll be joining us to provide policy development and research expertise for our human rights priorities and legislative work.

The Tech and Human Rights Lead will support and grow our knowledge and expertise on data and AI; particularly on automated algorithmic systems in policing and other public services, their role in the spread of mis- and dis-information on social media, and the UK and global legal and regulatory framework.

As part of this role, you'll be contributing to and delivering research and advocacy projects in line with our theory of change and organisational plan. The day to day of this role is being our tech and human rights policy expert internally and externally, acting as a spokesperson on tech and human rights and working in partnership in coalitions and networks with other NGOs, academics and grassroots activists with lived experience towards shared goals.

Human rights and legal frameworks are constantly playing catch up with the pace of emerging tech. You will be at the forefront of this, working with colleagues in the UK and internationally to ensure technology enables the protection of human rights and an equitable society.

More details can be found by downloading the job description from our careers portal.

The role may be for you if:

• You have expertise in data and AI; particularly on automated algorithmic systems in policing and other public services, their role in the spread of mis- and dis-information on social media, and the UK and global legal and regulatory framework.
• You're skilled in policy development and research, particularly with in the UK context.
• You can work with multiple stakeholders from other NGOs, academics as well as grassroots activists with lived experience in an inclusive and equitable way.
• You can act as a spokesperson to different audiences and in the media on tech and human rights issues.
• You collaborate and positively contribute to an inclusive culture.

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.

Location: North West - Hybrid
Salary: £36,000
Hours: 35
Contract Type: Fixed Term Contract
 
Background:
 
Pure Insight supports young people leaving care aged 16 – 28. Our wraparound offer of services supports young people to develop the skills and confidence to take control of their lives, feel connected and develop a sense of belonging in their community. Over the past 11 years we have grown our services in Stockport, Salford, Cheshire East, Warrington and Halton, and are proud to have developed nationally recognised best practice programmes alongside young care leavers. Young People are at the heart of what we do, we have an exciting opportunity to join our team on a new project overseen by national partners focussed on reducing youth violence. Training and support will be provided by national partners to project leads and young people to understand the model, with opportunity to network and learn from other projects over the two years.
 
Overall purpose of the role:
 
As our Participatory Research lead you will lead on the research element of the project alongside young people (design, fieldwork, analysis and reporting) to better understand and find solutions to young people’s experiences of violence in children’s services by carrying out research with up to 500 children and young people with lived experience of children’s services using different methods. You’ll work to produce a range of output materials sharing research findings and take a lead role in disseminating learning to stimulate and influence social action to local and national stakeholders. You’ll work closely with our new Youth Participation and Social Action lead to develop and oversee the project with support from our leadership team. You will also support the development of a small team of young people in paid peer research roles and provide training, mentoring and guidance to develop young people's skills, confidence and cultivate a supportive group dynamic.
 
For more information such as the key activities of the role and person specification, please view the attached job description.
 
REF-222411

Dedicated to creating social change through music, AudioActive  provides free open-access sessions, workshops, and opportunities  that empower young people in Sussex to explore their talent, find  their voice, and shape their futures. Whether it’s emerging rappers,  producers, or vocalists, AudioActive nurtures raw potential,  providing young people with the tools to turn passion into purpose.  From grassroots sessions to talent development, AudioActive is  where music meets social impact. We are restless, unafraid, and  excited about what we do. 

The Director of Operations is a delivery-focused leadership position  responsible for ensuring AudioActive runs like clockwork. This  role is perfect for someone who thrives on creating order from  complexity, enjoys the satisfaction of well-oiled systems, and takes  pride in operational excellence. You’ll be the backbone that ensures  everything functions seamlessly, allowing our creative teams to  focus on their transformative work with young people. 

As part of the Senior Management Team (SMT), integrity and  discretion in handling sensitive information will be paramount.  Our ideal candidate thrives in a collaborative environment, ready  to contribute to the growth of our organisation. Enthusiasm, a  positive attitude, and a passion for our mission are qualities we  highly value. If you are a proactive starter-finisher with these  attributes and a commitment to making a difference, we invite you  to join our team.

Responsibilities:

LEADERSHIP

• Contribute to ongoing development of the business and strategic plans
• Lead implementation of operational plans and decisions
• Deputise for CEO when required
• Support learning and development of direct reports
• Develop and maintain key stakeholder relationships
• Identify operational development opportunities for the organisation

OPERATIONAL MANAGEMENT

• Lead organisational governance and operational functions
• Develop and maintain operational systems and solutions
• Responsibility for building and asset management
• Ensure compliance with statutory requirements
• Oversee GDPR, insurance, and health and safety protocols
• Implement and maintain quality management systems
• Oversee IT infrastructure and digital systems
• Manage the Trustee Meeting organisation, document generation, trustee communication and administration
• Explore ways to make operations and facilities more environmentally sustainable as Environment Lead
• Ensure environmental considerations are factored into organisational decision making. 

SYSTEMS EXCELLENCE & PROCESS MANAGEMENT

• Design, implement and continuously refine operational workflows and procedures
• Establish and maintain comprehensive process documentation and standard operating procedures
• Conduct regular systems audits to identify inefficiencies and implement improvements
• Working with the Business Analyst, oversee the creation and maintenance of operational dashboards and performance metrics
• Develop fail-safe procedures and contingency planning across all operational areas

HUMAN RESOURCES

• Design, implement and continuously refine operational workflows and procedures
• Establish and maintain comprehensive process documentation and standard operating procedures
• Conduct regular systems audits to identify inefficiencies and implement improvements
• Working with the Business Analyst, oversee the creation and maintenance of operational dashboards and performance metrics
• Develop fail-safe procedures and contingency planning across all operational areas

See attachment for further responsibilities