Policy and data manager jobs in east twickenham, greater london

Whitley Fund for Nature

The Whitley Fund for Nature (WFN) is a UK charity supporting outstanding grassroots conservation leaders across the Global South. Through project funding (Awards), training, and media profile, we support local solutions to the planet’s most pressing conservation challenges. Our winners are courageous changemakers, working alongside communities to save species and protect ecosystems. Established in 1993, we have channeled £24 million to +220 conservation leaders in 80 countries, benefitting wildlife, landscapes, and people. WFN is governed by a committed trustee board. Our team is dynamic, passionate about our mission, and ambitious. The charity benefits from high profile support from Patron, HRH The Princess Royal, and Ambassadors including Sir David Attenborough.

The Opportunity

This role offers an exciting opportunity for an organised and proactive individual to contribute to high-profile events such as the prestigious Whitley Awards Ceremony, conservation summits and fundraising receptions, while also supporting office management, operational and administrative functions at the charity’s London office.

The ideal candidate will be keen to contribute, have excellent attention to detail, and a passion for environmental and/or charitable work. This is a varied and hands-on administrative role crucial in underpinning the efforts of our small, dynamic team.

EVENTS ASSISTANT - PERSONAL SPECIFICATION

Essential:

• Proven ability to manage administrative systems
• Experience coordinating suppliers and event logistics
• Experience of using a database to maintain accurate records and reporting on results
• IT literate (Microsoft Office Suite, Google Workspace)
• Excellent organisational and multitasking skills
• Strong attention to detail
• Confident communicator with a friendly, professional manner
• Ability to work calmly under pressure and to deadlines
• Reliable, proactive and willing to take initiative
• Comfortable working as part of a small, busy team.

Desirable

• Previous involvement in the charity or environmental secto
• Experience supporting office logistics
• Experience supporting high-profile or donor events
• Familiarity with Salesforce or other CRM systems
• Interest in conservation, sustainability, or the natural world
• Knowledge of simple budget management or finance procedures.

Additional details and benefits:

• Attractive holiday package totaling 30 days p.a. plus bank holidays (prorated)
• Training and professional development opportunities provided
• The charity operates a Pension Scheme and a Life Assurance Scheme
• Access to 24hr Employee Assistance Programme.

This role is not eligible for UK Visa Sponsorship. Only applicants who have the right to work in the UK at the time of application will be considered for this role.

Regrettably, due to limited resources and the high number of applications we receive, we are only able to contact short-listed candidates. If you do not hear from us within four weeks of the closing date, please assume that you have not been successful on this occasion.

Diversity and Inclusion

At WFN we are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. We celebrate and respect diversity in nature and among the people and partners with whom we work. We need more people and diversity across the environment sector, and to achieve our vision. We therefore encourage applications from Black, Asian or minority ethnic; disabled; LGBTQ+; or from lower socio-economic backgrounds. As a small organisation we are committed to progressing and continuing development across DE&I. Please contact us to discuss any additional support you may need to complete your application. Applications are considered solely on your demonstrated suitability for the role.

EVENTS AND OFFICE ASSISTANT - JOB DESCRIPTION

REPORTING TO HEAD OF OPERATIONS

EVENT SUPPORT

Whitley Awards Ceremony

The Whitley Awards are the result of an international search to find, fund, train and put a spotlight on outstanding grassroots leaders and their conservation projects. Finalists are invited to London for a week of training and events, culminating with the Whitley Awards Ceremony, where winners receive their Awards from WFN Patron, HRH The Princess Royal in front of 400 guests and many more tuning in via our livestream.

The Events and Office Assistant (EOA) will assist in the planning and delivery of the annual Whitley Awards Week, including the Ceremony, Friends Reception, NGO Reception, and related activities, particularly in the following areas:

• Arrange team and visitor travel, accommodation, and hospitality logistics
• Manage event guest lists and RSVPs using Salesforce and other platforms; help coordinate mail-outs and e-invitations
• Provide on-the-day event support including set-up, guest registration, and general assistance
• Support event logistics such as venue liaison, catering, AV, décor, merchandise, and materials, assisting with supplier coordination
• Champion WFN’s Event Code of Conduct.

Other WFN Events

Throughout the year WFN holds other fundraising and engagement events ranging from intimate dinners with supporters, winner talks, events as part of our Next Gen programme, and major initiatives such as Royal dinners, Galas and Biodiversity Summits which will require the EOA’s assistance.

• Manage ticketing and Q&A platforms and associated activities
• Coordinate volunteer involvement where required
• Support the organisation and logistics of fundraising and engagement events, including acting as venue liaison, arranging catering, managing guest lists, etc
• Assist with production of event materials as needed (signage, name badges, merchandise).

 OFFICE ADMINISTRATION AND OPERATIONS

Smooth running of the WFN office and systems is vital for the charity to work effectively, with this role helping to support the team. The WFN office is a busy and welcoming environment, with regular visits by winners and supporters.

Office Management

• Ensure the office is a welcoming, tidy, and well-functioning space
• Greet visitors and manage incoming calls, emails, and enquiries
• Liaise with team and suppliers to order office materials and manage contracts (utilities, cleaning, stationery, refreshments, merchandise etc.)
• Manage post, deliveries, and waste removal procedures
• Oversee and liaise with the office cleaners to ensure they have the products they need and are paid in a timely manner.

Administrative Support

• Assist with diary management and scheduling meetings (in person and online)
• Arrange team and visitor travel, accommodation, and hospitality logistics
• Draft routine correspondence, thank-you letters, and other administrative communications
• Review and respond to general email enquiries (info inbox)
• Support the Head of Finance with basic administrative and data entry tasks
• Help maintain and update WFN’s CRM database (currently Salesforce) with contacts, donors, suppliers, event attendees
• Support the team with data entry, filing, record keeping, and maintaining digital and physical systems.

GENERAL DUTIES

• Represent WFN professionally at all times
• Adhere to WFN’s financial and operational procedures
• Undertake any other duties as reasonably requested from time to time. This job description is not exhaustive and may evolve.

Thank you for taking the time to explore the role of Marketing and Communications Manager at the Family Holiday Charity. We're here to help families facing some of life's toughest challenges to experience the anticipation, joy and impact of a break from the day to day. Can you help us spread the word?

This role is an important one to help us build brand and awareness around our mission and goals  - in simple terms, helping more families to get away and ensuring that every family has the chance to go on holiday.

At its heart, this role is about storytelling and our ability to tell stories that capture hearts and minds. Taking ownership of the full story capture and storytelling process, you'll use this output to help build our brand, fundraise and tell our advocacy story. What's new for us in this role is PR - it's just not something we've done before, so you'll build relationships, networks and opportunities with earned media. You'll work with talented fundraisers, partnership builders and operational delivery colleagues to ensure we're sharing a cohesive and coherent message that supports all our audience goals and targets. And you'll get to work with a talented Comms Officer who delivers on our social, email and web activities. 

This role is key to helping us make sure we're doing our best for families and putting our best foot forward every time. 

It's a varied and fast-paced role (Comms roles are, right!?) that means you'll be involved in planning, creating and managing activities, so you'll need to have some awesome planning skills and be good with interpersonal relationships.

We're a small but flexible team - just like our approach to work. This is a hybird role, and you'll need to come into the office periodically (but none of that performative days a week nonsense!).

It's vital that you're happy and confident in making your next career move, so let's take the time to chat if you'd like to!

At SATRO our mission is to raise young people's aspirations about their futures, and help equip them with the skills and confidence they need to pursue their goals.

About the role

Crucial to achieving our purpose, great outcomes and meaningful impact are our relationships with businesses.  This role is all about raising our profile and building new partnerships with businesses that deliver financial and practical support, be that covering the cost of a programme or school activity, or encouraging colleagues to volunteer.

About you

We are looking for someone with experience of telling stories in a way that engages and inspires, and a track record of winning new business partnerships to support our growth. 

You should be a confident and creative communicator, experienced at raising awareness and enhancing profile, great at building relationships and passionate about what we're trying to achieve.  We have a focus on STEM industries, so an interest or familiarity would be helpful, but is not essential. 

About us

You will be joining a passionate and dedicated team who are committed to harnessing our relationships with businesses to raise young people's aspirations about their future careers, and through those partnerships help them understand employer expectations and develop the skills they will need to be successful. 

We offer flexible working arrangements, a fun and supportive working environment and 28 days annual leave plus Bank Holidays (pro rata) 

For more details please see the attached role description. 

The Head of Clinical Governance will lead and enhance the organisation’s commitment to delivering high-quality, safe care for children. This role is pivotal in overseeing clinical governance frameworks, ensuring compliance with regulatory standards, managing clinical risks, and implementing quality improvement initiatives. The postholder will work collaboratively across teams to promote a culture of safety and continuous improvement, aligning with The Children’s Trust’s strategic objectives. Whilst the post directly reports to the Director of Nursing and Quality, the remit of the role spans the whole organisation and works across all clinical directorates.

Interview date: Friday 2 January 2026

This role is not open for sponsorship.

Duties and Responsibilities

Clinical Governance

• Develop and maintain an effective clinical governance framework that supports safe and high-quality care.
• Facilitate regular clinical governance meetings to discuss performance, incidents, and quality improvement initiatives.
• Ensure that clinical pathways and practices are aligned with best practice guidelines and evidence-based standards.

Patient Safety

• Lead initiatives to enhance patient safety across all services, promoting a culture of transparency and reporting.
• Implement and maintain the Patient Safety Incident Response Framework (PSIRF), ensuring that learning from incidents is captured and shared.
• Monitor and report on patient safety metrics, identifying areas for improvement and ensuring appropriate action plans are developed.

Clinical Risk Management

• Identify, assess, and manage clinical risks within the organisation, ensuring effective risk mitigation strategies are in place.
• Conduct regular reviews of incident reports and risk assessments to inform organisational learning and development.
• Oversee the management of serious incidents, ensuring thorough investigations and appropriate follow-up actions are completed.

Quality Improvement

• Develop and implement quality improvement initiatives aimed at enhancing patient outcomes and experiences.
• Lead quality impact assessments for new initiatives or changes in practice, evaluating potential risks and benefits and manage the organisational governance in relation to these.
• Collaborate with multidisciplinary teams to promote a culture of continuous quality improvement.

Regulatory Compliance

• Ensure compliance with relevant legislation, standards, and guidelines, including CQC regulations and national safety frameworks.
• Maintain an up-to-date understanding of regulatory changes and ensure organisational policies and practices reflect these updates.
• Coordinate and draft the annual organisation quality account.

Clinical Audit

• Design and implement a comprehensive clinical audit program that evaluates the quality of care and compliance with clinical standards.
• Analyse audit findings to identify trends and areas for improvement, facilitating the development of action plans.

Incident Management

• Oversee the incident management process, ensuring that incidents are reported, investigated, and learned from effectively.
• Develop strategies to communicate learning from incidents across the organisation to promote a culture of safety.

Professional Standards

• Promote adherence to professional standards and best practices among clinical staff, ensuring high levels of accountability and professionalism.
• Monitor compliance with organisational policies and procedures, implementing corrective actions as needed.

Policies and Procedures

• Develop, review, and update clinical policies and procedures to ensure they align with current best practices and regulatory requirements.
• Ensure all staff are trained and knowledgeable about relevant policies and procedures.

Medical Records

Ensure that medical records are maintained accurately and confidentially, supporting patient safety and care continuity.

Medicines Management

• Line manage the lead pharmacist and wider pharmacy team
• Oversee medicines management processes, ensuring compliance with best practices and safe medication administration.

Complaints and Patient Experience

• Manage the complaints process, ensuring that concerns are addressed promptly and appropriately, and lessons learned are disseminated.
• Work to enhance patient experience through feedback mechanisms, ensuring that patient voices are heard and acted upon.

General

• Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
• Act as a critical member of the Nursing and Care senior leadership team.

Health and Safety

Adhere to all Health and Safety guidelines, principles and regulations required to perform your role and comply with The Children’s Trust policies and procedures.

Wellbeing and Emotional Resilience

• Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
• Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
• Treats challenges and problems as a learning experience.
• Remains organised and focused when under pressure.
• Responds appropriately and effectively to all constructive feedback.
• Motivates self and other.

Education & Qualifications:

• Active NMC membership
• Educated to Masters degree level in a relevant area (or relevant experience), and / or with relevant post graduate teaching or leadership qualifications.

Experience:

• Evidence of significant operational leadership experience at AfC band 8a equivalent or above
• Experience working with children with learning disability
• Experience of working within quality and clinical governance dedicated roles
• Experience within training/education/practice-based education and presenting effectively to a variety of audiences
• Experience managing significant budgets
• Experience writing business cases for service proposals
• Experience of effective partnership working with internal and external stakeholders
• Management of change

Skills & Abilities:

• Dynamic, passionate, open, participative, and supportive leadership style
• Strong influencing skills
• Ability to develop and deliver innovative training programmes
• Clinically credible in own area of practice
• Able to deliver a multi-faceted service balancing the capacity of each area to meet service needs and priorities.
• Effective communicator

Knowledge:

Strong understanding of:

• Health care educational framework and of developing training strategies
• Clinical and operational audit data and analysis/presentation methodology
• Multidisciplinary team working
• Care of children with learning disabilities
• Safeguarding
• Quality improvement programmes and methodologies

Personal Qualities:

• Commitment to the vision and values of The Children’s Trust.
• Flexible and ‘can do’ attitude to competing commitments in workload.
• Highly motivated and reliable.
• Ability to cope working in a demanding environment.
• Commitment to maintaining personal wellbeing and the wellbeing of colleagues. 

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Location: Hybrid – London office and home
Contract: Permanent, full time
Reporting to: Chief Executive
Working pattern: Four-day week

About Spinal Research

Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved.

The Role

We are seeking a dynamic and strategic leader to join our Senior Leadership Team as Head of Strategy and Operations. This pivotal role ensures Spinal Research is efficient, resilient, and future-focused. You will work closely with the Chief Executive, board, and senior colleagues to deliver organisational strategy, oversee operations, finance, HR, and systems, and help position the charity for growth and impact.

You will bring people, processes, and data together to maximise effectiveness, empower teams, strengthen cross-department collaboration, and champion innovation—including the use of AI and technology—to help us deliver our mission.

Key Responsibilities

• Shape and deliver organisational strategy, project development, and workforce planning as part of the Senior Leadership Team.
• Act as a key point of contact for the board on operational matters.
• Build alignment between research, fundraising, community engagement, and operations.
• Oversee day-to-day operations, ensuring efficient and consistent processes across teams.
• Lead on HR, recruitment, staff wellbeing, safeguarding, health & safety, and cyber security.
• Ensure robust financial management, reporting, and compliance.
• Develop and implement policies, systems, and processes to support organisational resilience.
• Act as Data Protection Officer, ensuring compliance with data protection laws and championing data-driven decision-making.
• Lead change management initiatives and explore AI tools and technologies to enhance efficiency.
• Line-manage staff and partners in operations, finance, HR, and data.
• Promote internal career progression, training, and succession planning.
• Be a visible advocate for Spinal Research’s mission and support new initiatives, partnerships, and fundraising activities.

The Kind of Person We’re Looking For

We’re seeking a strategic, collaborative, and innovative leader who thrives in a mission-driven environment. The ideal candidate will be passionate about making a difference, with a proven ability to drive organisational effectiveness and lead teams through change.

Experience and Skills

• Senior Leadership: Significant experience in a senior operational, strategy, or general management role, ideally within the charity, health, research, or not-for-profit sectors.
• Strategic Thinking: Demonstrated ability to shape and deliver organisational strategy, manage complex projects, and align cross-functional teams.
• Operational Excellence: Strong track record overseeing day-to-day operations, including HR, finance, compliance, and systems development.
• Change Management: Experience leading change initiatives, with the ability to engage and support teams through transitions.
• Data and Technology: Comfortable championing data-driven decision-making and integrating new technologies (such as AI tools and platforms like Salesforce) to enhance organisational performance.
• People Leadership: Skilled at empowering, developing, and line-managing diverse teams and partners, fostering a culture of collaboration, innovation, and continuous improvement.
• Communication: Excellent interpersonal and communication skills, able to build relationships with internal and external stakeholders, and act as a credible advocate for the organisation’s mission.
• Values-Driven: Committed to upholding Spinal Research’s values of commitment, integrity, collaboration, and innovation in all aspects of work.

Personal Attributes

• Proactive, resilient, and adaptable, with a growth mindset.
• Highly organised, detail-oriented, and able to manage multiple priorities.
• Passionate about making a positive impact for people affected by spinal cord injury.

Working Arrangements

• Hybrid role split between home and our London Bridge office.
• Spinal Research is a four-day week employer
• Part of a supportive, values-driven team (commitment, integrity, collaboration, innovation).
• Occasional evening or weekend work may be required to support organisational priorities.

Ready to help us deliver life-changing impact?
Apply now to join Spinal Research and play a key role in our mission to cure paralysis.

Our mission is simple but ambitious: to create thriving places for young people and flourishing, resilient communities—supporting transformation in mind, body, and spirit.

YMCA St Paul’s Group (SPG) is a long-standing charity dedicated to empowering young people and strengthening communities across London. For over 150 years, we’ve been providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness. 

About the Role

As a Housing and Support Officer, you’ll play a central role within our Housing and Support team, helping us deliver exceptional care, stability, and guidance to our residents. You’ll often be the first friendly face they see—answering queries, providing clear guidance, and ensuring a welcoming, safe, and supportive environment for everyone who walks through our doors. 

This is a dynamic, people-focused role with a broad range of responsibilities. From reception and administrative duties to first aid, safety checks, and supporting new residents, your work directly contributes to a positive and meaningful experience for our community. No two days will be the same—and every day, your impact will be felt.

Key Responsibilities

First-Class Customer Service
You’ll be at the heart of our community, offering consistently warm, professional, and helpful support. Your interactions create a real and lasting difference for residents, visitors, and their support networks.

A Varied and Engaging Role
From managing calls and handling payments to coordinating repairs and mail, your everyday tasks keep our sites running smoothly. You’ll also support essential safety and security processes that protect our community.

Safety & Security Leadership
As a trained first aider and fire marshal, you’ll be trusted to respond effectively during emergencies. Regular wellbeing and facilities patrols will help ensure that residents feel secure, supported, and at ease.

Welcoming & Supportive Engagement
You’ll warmly welcome new residents, listen to concerns, respond to incidents of anti-social behaviour, and offer compassionate assistance to those who need it. Your attentiveness helps us maintain a safe and inclusive space.

Teamwork & Collaboration
Work alongside experienced housing advisors who share your commitment to making a difference. Your enthusiasm, empathy, and professionalism will be valued and celebrated as part of a supportive and dedicated team.

What We Offer

At YMCA St Paul’s Group, diversity, inclusion, and authenticity are core values. We want you to bring your full self to work—and we’ll support your voice, perspective, and growth through our Employee Resource Groups and inclusive culture.

We’re committed to your professional development, offering a broad learning and development programme that includes formal training, qualifications, and hands-on experience. You’ll have ongoing opportunities to progress and grow your career with us.

You’ll also enjoy a range of benefits designed to support your wellbeing in mind, body, and spirit, including:

• Free access to our gyms across all sites

• Discounts at major retailers and supermarkets

• Free wellbeing and counselling services

• Flexibility to work from multiple outer-London locations

• Career development programmes to help you thrive

• Family-friendly policies, including enhanced maternity pay

• Life Assurance (for permanent contracts)

(For a full list of staff benefits, please refer to our benefits guide.)

GoodGym brings people together to get fit by doing good — supporting older people, strengthening communities, and creating meaningful social connection. Behind every completed GoodGym task is a committed Operations Support Team working to make sure things run smoothly, safely and with heart.

We’re looking for an Operations Support Team Manager to lead this brilliant group. This is a role at the centre of GoodGym’s work with older people: the team you’ll be managing ensures thousands of tasks happen each year, connecting GoodGymers with people who need practical help or companionship. If you’re energised by problem-solving, motivated by purpose, and excited about building and supporting high-performing teams, you’ll thrive here.

This is an opportunity to shape how GoodGym completes our work with older people. You’ll improve systems, and guide a team that is deeply passionate about the difference their work makes. You’ll be part of a collaborative and mission-driven organisation.

OPERATIONS SUPPORT TEAM MANAGER

Team: Operations Support Team
Reporting to: Head of Operations

Location: Hybrid including Tues - Thurs based in our London office

Salary band: £28,078 - £34,318

Application closing date: 23:59 on 11/01/26

Please note the starting salary will be between the start and middle of the band.

Job overview:

Managing the day-to-day running of the Operations Support Team and increasing the number of GoodGymers completing Missions and Social Visits.
 

 Job Purpose 

• Manage the day-to-day running of Missions and Social Visits

• Manage the delivery of the Older People Operations business plan objectives

• Line manage the operations support team

• Contribute to the strategy of work supporting older people and identify opportunities for improvement

• Motivate operations support team to achieve agreed goals

• Identify areas in need of improvement and feeding back to the tech team. 

• Ensure adherence to the structures, systems and procedures to support volunteers, older people and referral partners in line with the aims of the organisation. 

Performance will be measured on:

• Achievement of team goals

• Smooth management of team

• Feedback from GoodGymers older people
   

Primary Responsibilities

Delivery management

• Manage the delivery of Missions and Social Visits

• Ensure prompt and accurate listing and confirmation of tasks

• Support Ops Support Team to undertake regular monitoring calls and ending pairings 

• Work to maintain balance of referrals and verified GoodGymers

• Monitor agreed performance indicators on older people work and motivate the team to achieve these and improve efficiency

• Oversee mission volunteer verification processes, reporting any concerns to the CEO in a timely manner

Safeguarding

• Be the designated Safeguarding Lead for GoodGym

• Manage and escalate any safeguarding matters arising in line with GoodGym’s Safeguarding Adults policy

• Manage and update GoodGym Safeguarding policies and processes for older people and GoodGymers

• Produce Annual Safeguarding report for Trustees

Referrals for older people

• Provide practical support to referrers where necessary

• Attend external meetings to support these partnerships as required

• Working with Head of Operations to grow and improve referrals for older people

• Feedback to Head of Operations on impact of work

Communications

• Supporting communications team with ideas for case studies, ensure testimonials are regularly updated

• Ensure Operations Support Team’s communication with GoodGymers is appropriate, adequate and ensure GoodGymers feel supported, in line with GoodGym’s ethos 

Reporting:

• Contribute information to reports for funders and funding applications 

• Report on progress to the staff team and trustees 

Management

• Line manage Operations Support Coordinators 

• Manage process of recruiting and supporting Operations volunteers

• Provision of regular support and supervision to the above, identifying and responding to training and development needs 

• Support the recruitment of and be responsible for the induction and training of new Older People Operations Coordinators 

• Provide information and support to staff in the wider central team in order to optimise GoodGym’s work with older people as required

Other Responsibilities

• Review and interpret feedback from older people, GoodGymers and third parties as well as data and flag concerns, operation-critical improvements

• Representing the Operations Support Team at organisation wide meetings

• Leading regular team meetings

• Ensure that information pertaining to older people, coordinators is up to date and is shared, recorded and stored in line with GoodGym’s confidentiality, information sharing and data protection policies.

• Maintain up to date knowledge of legislation, guidance and best practice in the sector

Working relationships

• Line management of Operations Support Coordinators 

• Management of Operations volunteers

• Reporting to Head of Operations

HOW TO APPLY

Please apply on our company website

GoodGym uses forms to ensure that our recruitment process is fair. Please follow the instructions at the top of the form and include as much information as possible. We want to hear how great a fit you are for the role and why you want to work with us. 

The Head of Partnerships and Systemic Change will lead MCF’s efforts to build strategic partnerships, drive systemic change, and influence policy to enable Muslim led charities to thrive in a more equitable, inclusive, and impactful civil society. 

Job role: Head of Partnerships and Systemic Change

Employer: Muslim Charities Forum

Salary:  £42,000 – 45,000 per annum

Hours: Full-time, 35 hours per week (4 days office-based, 1 day hybrid/remote)

Position: Fixed Term Contract, 3 years.

Location: London SE1. Nearest stations Waterloo, Lambeth North

Closing date for applications:16th December 2025, 5.00pm or until a suitable candidate is identified.

About Muslim Charities Forum (MCF)

Muslim Charities Forum (MCF) is the UK’s leading network for Muslim-led charities, strengthening the capacity, voice and impact of nearly 300 organisations. Guided by our pillars of Support, Connect and Represent, we champion excellence, transparency and social justice through resources, capacity-building, research and advocacy. 

We work to tackle structural and funding barriers, influence government, policymakers and the wider sector, and build a more sustainable, equitable Muslim-led charitable landscape. Through strategic partnerships and collaborations, we drive systemic change and amplify the contributions of Muslim-led organisations across society. 

Role Purpose

The Head of Partnerships and Systemic Change will lead MCF’s efforts to build strategic partnerships, drive systemic change, and influence policy to enable Muslim-led charities to thrive in a more equitable, inclusive, and impactful civil society.

The postholder will work closely with key stakeholders, including policymakers, government departments, funders, infrastructure bodies, and sector leaders, to address structural inequalities, unlock resources, and elevate the recognition of Muslim-led charities in British society. This role will involve both coalition-building and strategic campaigning to create lasting change within the sector.

Working in collaboration with MCF’s policy, communications, advocacy, and research teams, the Head of Partnerships and Systemic Change will ensure a coordinated approach that drives long-term, sector-wide capacity improvement and sustainable impact.

Key Responsibilities

Strategic Leadership & Systemic Change

• Develop and implement a comprehensive strategy focused on driving systemic change that enhances the impact and sustainability of Muslim-led charities.
• Identify and dismantle structural, institutional, and policy barriers that hinder the growth and success of Muslim-led organisations.
• Lead efforts to address disparities in funding, representation, and support for Muslim-led charities, advocating for more equitable resource allocation.
• Champion inclusive policies that promote equity in representation and resource distribution for Muslim-led organisations across the charity sector.

External Engagement & Partnerships

• Build and maintain impactful relationships with key stakeholders, including policymakers, funders, government officials, and sector leaders.
• Work with funders and mainstream sector partners to unlock resources and support for Muslim-led organisations, ensuring equitable access to funding and opportunities.
• Develop strategic alliances and coalitions with infrastructure and umbrella organisations across the charity sector to foster collaboration, knowledge-sharing, and systemic change.
• Collaborate with civil society partners to advance inclusive policy frameworks and advocate for equitable funding practices.
• Position MCF as a key voice in coalition-building efforts and as a strategic campaigner on issues affecting the Muslim charitable sector.

Policy, Advocacy & Communications

• Collaborate closely with MCF’s policy, communications, and advocacy teams to design and implement integrated strategies for policy influence.
• Contribute to the development of evidence-based policy briefings, consultation responses, and advocacy campaigns aimed at driving systemic reform and addressing sectoral inequalities.
• Lead strategic campaigns that amplify MCF’s core messages and policy priorities to diverse audiences, including decision-makers and key influencers.
• Represent MCF at parliamentary, sectoral, and public events to advocate for policy change and elevate the profile of Muslim-led charities.

Research & Insight

• Work with MCF’s research team to generate insights and data that inform systemic change and strengthen advocacy efforts.
• Translate research findings into actionable recommendations for funders, policymakers, and other influential stakeholders.
• Use research to identify emerging trends and challenges within the Muslim charitable sector, developing proactive solutions to address these issues.

Collaboration & Representation

• Represent MCF externally with professionalism, integrity, and a commitment to the organisation’s values of inclusion, collaboration, and faith sensitivity.
• Act as a thought leader and advocate for Muslim-led charities in both public and private sector forums, driving change through advocacy and coalition-building.

Management

· Lead designated members of the team, overseeing work and line management where appropriate.

Person Specification

Essential:

• Significant experience (minimum 5 years) in driving systemic change within the charity, public, or civil society sectors.
• In-depth understanding of the UK charity landscape, particularly the challenges faced by minority or faith-based organisations.
• Proven track record of building and nurturing strategic partnerships with policymakers, funders, and senior stakeholders.
• Expertise in policy development, advocacy, and influencing key stakeholders to achieve long-term change.
• Excellent communication, negotiation, and relationship-building skills.
• Strong strategic thinking capabilities with the ability to connect research, policy, and advocacy to drive meaningful outcomes.
• A commitment to MCF’s mission, values, and principles of equity, inclusion, and collaboration.

Desirable:

• Experience in coalition-building or cross-sector partnership development.
• Understanding of frameworks for systemic change (e.g., systems thinking, collective impact).
• Familiarity with the British Muslim charitable ecosystem and its role in social change.

What We Offer:

• The opportunity to lead impactful change within one of the UK’s most dynamic faith-based networks.
• A collaborative, inclusive, and supportive working environment.
• Opportunities for professional growth, leadership, and innovation.

Application Information:

To apply, please send a CV (no more than 2 pages) and a covering letter (max 1,000 words) explaining how you meet the essential criteria and your motivation and suitability for the post. Please include two referees (one of whom should be a recent manager).
 
We are an equal opportunities employer. We welcome applications from people of all backgrounds and are particularly keen to hear from candidates with lived experience of marginalisation and an understanding of Islamic ethos. Reasonable adjustments are available on request throughout the recruitment process.

We reserve the right to withdraw this role once a suitable candidate is identified.

If you have not heard from us concerning your application within 6 weeks, please assume your application has been unsuccessful.

Interviews: Initial online short interview (stage 1), face-to-face in-office interview (stage 2).

No agencies.

UK residents only.  Sponsorship is not possible for this post. References will be taken up prior to appointment including relevant ID checks.

Are you highly organised, detail-oriented, and looking for flexible freelance work in the charity sector? The National Youth Orchestra (NYO) is seeking a self-employed Finance Administrator to support our busy finance function. This remote role is approximately two days (14 hours) per week, ideal for someone with strong administrative skills and a proactive approach. No formal accounting training is required - this opportunity may suit someone at the outset of their finance studies or with relevant administrative experience.

NYO is the UK’s leading organisation empowering teenagers through orchestral music. Each year, we welcome over 10,000 young people from all backgrounds into our national community, providing opportunities to develop confidence, skills, and leadership. As a fundraising charity, NYO processes thousands of individual donations annually, funding ambitious projects and nationwide events. Our finance team manages significant financial administration, including large volumes of invoices from freelancers and suppliers, making this role central to the smooth running of our programmes.

As a Freelance Finance Administrator, you will:

• Manage the finance inbox: log invoices, respond to queries, check receipts, liaise with staff, and enter invoices into Xero accounting software.
• Administer credit card and prepaid card transactions.
• Update fundraising income logs from payment portals.
• Work closely with the Finance Co-ordinator on regular finance processes.
• Maintain confidentiality and comply with NYO’s data protection and safeguarding policies.

Hourly rate: £20, invoiced monthly. Flexible remote working. Enhanced DBS check required.

Join NYO and play your part in supporting the next generation of musicians.

Purpose of the job 

 In UK Youth’s Impact department, we find, create and use evidence to respond to the needs and preferences of young people and the professionals who support them. We conduct research and evaluations to prove and improve the impact of youth work, and we co-design high-quality programmes and support offers that can be scaled. This new role will work across these areas, supporting research and evaluation projects with real implications for policy and practice. 

 Reporting to the Evaluation & Learning Manager, you will be responsible for supporting the delivery of a portfolio of research and evaluation projects. This will involve conducting research in-house and coordinating with external partners and the organisations we fund to build and share high-quality evidence. There will be opportunities to lead on fieldwork, data analysis, reporting and insight sharing with strategic guidance and hands-on support from other members of the team. 

 You will be organised, keen to develop your research skills and have a passion for working with data. You will support high profile research and evaluation projects, including the evaluation of the Adventures Away From Home Fund – a major, Government-funded outdoor learning programme. You can expect to support other projects, gathering and sharing insights from our network and young people and helping the team to work efficiently and effectively. 

Why work at UK Youth? 

We want all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving). Our strategy positions UK Youth to unlock youth work so that every young person in the UK can benefit. We work with a network that shares this ambition to build cross-sector understanding of youth work’s transformational potential, secure sufficient investment for sustainable provision, and help to embed effective solutions that will increase the quality as well as accessibility of youth work. Come and be part of this change. 

Responsibilities

• Evaluation and Learning

• Knowledge and Data Management

• Research and Horizon Scanning

Experience we're after

• Experience of managing datasets on digital platforms/software (quantitative and/or qualitative)

• Experience of leading or supporting quantitative and/or qualitative research and data analysis in any setting

• Experience of conducting literature reviews to analyse existing evidence on specific topics

• Experiencing of working across multiple projects and competing priorities and managing your time and tasks proactively

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Tuesday 6th January 2026 at 09:00am

Provisional Interview Dates: 14th and 15th January 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

We’re looking for an exceptional Head of Management Accounts to lead our financial planning and analysis function and ensure our budgeting, forecasting and reporting processes deliver accuracy, insight and long-term financial sustainability. You’ll shape and develop the management accounting team while leading business partnering activity and strengthening financial understanding across the organisation.

The Role:

• Lead the Trust’s financial planning, budgeting, forecasting and reporting processes, ensuring accuracy, transparency and long-term financial sustainability.
• Act as a strategic financial partner to senior leaders, providing insight, analysis and recommendations that inform strategic and operational decision-making.
• Oversee financial management across all directorates, including cash flow, reserves and investment planning, ensuring alignment with organisational priorities and risk appetite.
• Support the CFO in the preparation of financial reports and presentations for trustees, funders and other external stakeholders.
• Lead the monthly management accounts, year-end process, audit activity and statutory reporting, ensuring compliance and timely delivery.
• Develop and embed a strong business partnering culture, building financial capability, confidence and accountability among budget holders and project leads.
• Drive the continuous improvement of management accounting processes, reporting and controls to enhance efficiency, consistency and data integrity.

The Candidate:
We are looking for candidates who have the following:

• CCAB qualification (CIMA, ACCA, ACA or equivalent international qualification).
• Proven experience leading management accounting and financial planning teams in a complex charity or commercial organisation.
• Significant experience developing and reviewing monthly management accounts, including reconciliations, variance analysis and forecasting.
• Excellent understanding of finance systems and data flow across diverse systems, including CRM integration.
• Demonstrable experience supporting restricted fund budgeting and monitoring, and financial partnering with fundraising or project-based teams.
• Excellent communication and stakeholder management skills, with the ability to influence and challenge constructively.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us: The Woodland Trust is the UK’s leading woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams.

Position: Business Intelligence Impact Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits *
Salary Band and Job Family: Band 3, Profession/Technical
*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About Us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

This role involves developing and implementing frameworks, conducting detailed analyses, and leading evaluations to provide actionable insights. By collaborating with various departments and stakeholders, the BI Lead ensures that data-driven decision-making and performance measurement are integral to ways-of-working, enhancing overall effectiveness and fostering continuous improvement.

This role develops and implements organisational data strategies and frameworks for measuring the impact and performance of the MS Society’s work, aligned to organisational strategy, covering data collection, analysis, and reporting, and ensuring consistency, accuracy, relevance, and timeliness of impact and performance evidence and insights.

Experience of stakeholder management both internal and external; and designing and delivering complex analysis and evaluations is required.

With one direct report, we require a seasoned manager / lead and the person applying should also have proficiency in statistical analysis software (e.g., SPSS, R, Python) for advanced data analysis and modelling (e.g. logic models, theory of change and other evaluation models), and experience in using survey tools and software for data collection and analysis.

Closing date for applications: 9am on Friday 2nd January 2026
Interviews are scheduled to take place week commencing 12th January 2026.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Are you an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services.

About the role

Reporting to the Digital Product and Delivery Lead, you’ll be at the centre of a multidisciplinary digital team, developing products and services to support Shelter’s income generation, advocacy campaigns and advice services.

As part of the Digital Team, you’ll work with disciplines including front and back-end development and user-centred designers, as well as with adjacent teams of specialists in marketing, creative, and campaigning teams.

You’ll develop Shelter’s ability to be user and data-led, leading on the planning, delivery, maintenance, and optimisation of a range of digital products.

Role specifics

A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you’ll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim.

You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions.

 An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we’ll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Digital team sit alongside our Content and User Experience team, our Strategic Evaluation, Learning and Insight team and our CRM team, within Shelter’s Digital and Audience Engagement (DAE) sub-directorate. DAE is one of three sub-directorates that make up our wider Communications, Policy and Campaigns (CPC) department.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Impact and Learning Consultant  (seven-month fixed-term contract, maternity cover)
 

Please refer to the attached Terms of Reference for full details, including application process.
 

Summary

• Location: London, required to work at least four days a week in our office near Victoria station. Applicant must have the legal right to work in the UK.
• Hours: Full time (40 hours per week).
• Period of contract: 1st March to 30th September 2026.
• Fee: Competitive, in line with the UK market.
• Application deadline: Monday 12th January 2026, 9am UK time.
   

About us

Vitol has a long history of charitable giving, making its first charitable grant in 2002. The Vitol Foundation was established in 2006, registered in Switzerland and operating independently from Vitol’s business interests.  Since then, the Vitol Foundation has funded over 2,000 projects in more than 120 countries around the world.

The Vitol Foundation aims to make a difference in the lives of people around the world trapped in poverty. We are passionate about supporting organisations and programmes that can take children and their families in the poorest of countries across the world out of the vicious cycle of multi-dimensional poverty.

Our work is focused on five core areas: education, health, humanitarian, water sanitation and hygiene, and local giving through Vitol’s offices worldwide.

By providing different types of financing to non-governmental organisations and social enterprises, we aim to:

• Fund transformational, efficient, sustainable, scalable and replicable investments to support and strengthen government, private sector and community systems to provide sustainable health, water, sanitation and hygiene, education and employment opportunities.
• Address the systemic issues that make humanitarian crises more acute, by funding resilience and preparation in addition to recovery.
• Share models of evidence-based best practice that can be scaled by government, private sector and/or communities.
• Act responsibly with diverse partners with sensitivity to their circumstances and cultural contexts.
• Increase engagement and leverage the knowledge base of the Vitol Group worldwide.
   

About the role

The Impact and Learning Consultant will play a central role in advancing how the Vitol Foundation understands, measures and deepens its impact. They will build on existing frameworks, tools and processes developed by our Head of Impact, Learning and Strategy who is due to go on maternity leave, as well as bring their own expertise to further strengthen our approach to impact and learning, embedding it into our day-to-day decisions. As our lead expert in this area, the Consultant will ensure that our strategy and grantmaking are guided by emerging data and evidence, and support continuous learning across all our work.

The ideal candidate will have deep expertise in the field of measurement and evaluation, combining strategic leadership experience with strong hands-on technical skills to support Foundation colleagues and nonprofit partners. They will have experience with a wide range of quantitative and qualitative research methods and working in global settings, especially to support local partners operating in low-resource and/or emergency environments. This role requires someone with excellent communication skills, translating complex findings into clear, actionable insights tailored to different audiences, including Vitol Foundation colleagues, our board and non-technical external stakeholders.

Above all, the candidate must demonstrate a strong commitment to the vision, mission and values of the Vitol Foundation and improving people’s lives. They will report directly to our CEO and be part of a small but enthusiastic team of people committed to making a difference. The position is based at the Foundation’s office in London, United Kingdom.
 

Key responsibilities

Impact measurement and reporting

• Continue rollout of the foundation‑level impact framework across our grant portfolio, making ongoing adjustments and clarifications as it’s being road-tested with a growing number of grantees.
• Design and refine grant‑level impact measures. Develop impact indicators for new grants and review existing ones, working closely with programme managers and partners to ensure alignment with project goals, partner capacity and the foundation‑level impact framework.
• Review and strengthen data quality of incoming partner reports to ensure that progress is meaningfully captured through quantitative and qualitative indicators. Check for clarity, completeness, consistency and data quality, and provide feedback or make revisions as needed.
• Support uptake and adjustments to our impact dashboards in Salesforce to ensure clarity and usefulness for Foundation colleagues. Work with the Operations Manager and external developers to implement changes where needed.

Learning and strategy implementation

• Regularly synthesise and share lessons learned from across our grant portfolio as well as from the wider international development sector. Highlight emerging data, evidence and findings, and their implications for the Foundation’s strategy and grants.
• Conduct rapid evidence reviews to inform sector‑level strategies and individual grants as they are developed or revised. Work closely with programme leads and partners to ensure emerging evidence is reflected in design and implementation, and to identify ways to build credible evidence to strengthen the impact of our grants.
• Serve as a technical expert for externally-led evaluations of our grants, including reviewing research protocols, data collection tools, analysis plans, and consent and safeguarding processes. Note: evaluations will be commissioned by external parties, this role will not manage evaluation contracts or teams.

Internal and external communications

• Draw out insights from impact data, other programme documents and external sources to inform management and board reporting, including regular tracking of portfolio‑level outcomes, key trends and lessons learned.
• Work with the Head of Communications to draft content for internal and external audiences, using relevant data and statistics and creating compelling visualisations that reinforce key messages.
   

Qualifications

Essential

• Educational background: Advanced degree in a relevant field (for example, public policy, global development, business administration).
• Professional experience: 10+ years of progressive experience in impact measurement, strategic learning, or programme evaluation in philanthropy, non-profits or social impact sectors.
• Analytical rigour and insight: Demonstrated ability to synthesise complex data and strategic insights; proven record of shaping high-level organisational strategies.
• Facilitation and communication: Strong skills in facilitating discussions, presenting insights to senior leadership, and translating complex data into accessible, strategic information.
• Project management and adaptability: Track record of managing complex research and evaluation projects with multiple stakeholders; able to balance strategic oversight with hands-on problem solving.
• Must have the legal right to work in the UK.

Desirable

• Familiarity with using Salesforce as a grant management system.
• Experience working or living in one or more of our priority countries: Afghanistan, Bangladesh, Burkina Faso, Democratic Republic of Congo, Ethiopia, Guatemala, Haiti, Madagascar, Malawi, Mozambique, Myanmar, Pakistan, Senegal, Sudan, Syria and Tanzania.
   

Please refer to the attached Terms of Reference for full details, including application process.