Policy and practice officer jobs

The vacancy

We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team. 

Please see below for more information on what just might be your future role. 

The role will close on 25 August 2025.  Shortlisting will take place shortly afterwards with Interviews taking place on 2nd and 4th September 2025.

About The Role 

As a Community Builder, you will be at the heart of our Asset-Based Community Development (ABCD) approach, supporting the charity’s objective to enhance reach with a focus on enabling a positive impact for members of the armed forces community facing challenges. You will do this by creating sustainable, community-led solutions that enhance their well-being. You will identify strengths within local communities, foster meaningful connections, and utilise this to create new networks and drive positive change. 

We are looking for a motivated and dynamic individual who is passionate about collaboration and community-led change. If you believe in the power of strong, connected communities, this role is for you. 

Working closely with Community Development Managers across regions within the UK, you will create opportunities for members of the Armed Forces community (AFC) and their families to connect with Help for Heroes and their local community. 

About You 

You will have experience of working alongside communities to create the conditions for community-led change, ideally with experience of Asset-Based Community Development. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration which will be essential in creating positive, lasting change. 

Key Responsibilities 

• Conduct outreach to celebrate community strengths and foster engagement. 

• Develop and embed an ABCD-informed way of working. 

• Identify ‘Connectors’ across the community and provide opportunities for them to come together regularly to exchange learning and map community assets. Facilitate gatherings that empower community members to share their strengths, co-create initiatives, and foster a sense of belonging and ownership. 

• Encourage and support community-led action in response to local AFC interests / aspirations through peer led/ co – designed initiatives. 

• Increase awareness of challenges faced by military personnel, veterans, and their families. 

We are looking for someone with: 

• A Community Development qualification and/or experience of taking an asset-based approach to community development with transferable skills. 

• Strong communication and interpersonal skills, with the ability to build relationships that drive action. 

• A track record of successful collaboration with internal and external partners and stakeholders. 

PLEASE NOTE: 

• The successful candidate will need to be based within a 30-minute commute of the centre of their allocated locality and there is a requirement to travel regularly within a 75-mile radius of this location (travel expenses covered). There will The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes. 

• There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.

• The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying. 

• The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check

About the Team 

You will be part of a newly formed Community Development team, dedicated to embedding Asset-Based Community Development. We will amplify the strengths already present in communities, forging lasting partnerships and initiatives that empower the Armed Forces community to thrive. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service.  

Please see the job description for more details. 

Please note: We may close this vacancy early should we receive a high volume of strong applications. 

Job Purpose:  To coordinate and deliver an exciting range of Short Breaks activity clubs for children.

Salary: £29,974 - £34,278

Hours of work:35

Working Pattern: Term time hours: Tuesday/Wednesday – Saturday/Sunday 09:00 – 17:00 on a rota basis with one weekend day each week (max 35 weeks)

School holidays hours: Monday – Friday 09:00 – 17:00 (min 17 weeks)

Employment type: full-time

Contract Type: Permanent

Location:  YMCA Sovereign Centre, Slipshatch Road, Reigate, RH2 8HA  Reigate

Annual leave:Starting allowance - 25 days plus Bank Holidays.  Please note that school holidays are key delivery periods and annual leave is not usually agreed during these periods.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking availableat all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing Date for Applications: Wednesday 6th August 2025

Interviews to be held: Week commencing 11th August 2025(s)

Proposed Start Date: ASAP

Main Responsibilities:

• Plan and deliver a structured programme of enjoyable, recreational, high-quality activities to meet the needs of children and young people with additional needs and disabilities who attend Short Breaks clubs.
• To coordinate and take responsibility for the planning, allocation of places, and sufficient staffing to ensure safe delivery of Short Breaks clubs.
• To assist in the recruitment, training and ongoing development of the Disability staff team.
• Leadership and Line Management of a team of Play/Youth Workers and volunteers.
• Have responsibility for processing new referrals, initial assessments, individual care plans and any associated risk assessments or specialist plans to ensure we meet individual needs.
• To be the lead practitioner providing the staff team with advice, coaching and on-site management of club structure.
• To develop strategies and behavioural support plans for young people attending activities and access YMCA Disability Services.
• To be aware of Ofsted requirements and ensure Short Breaks clubs for children are compliant, with ongoing monitoring.
• Maintain and monitor agreed attendance levels and activity budget.
• To promote clubs and share stories via social media. Manage cohort numbers and waiting lists efficiently.  
• Lead in Administering medication, PEG feeds and undertaking movement and handling for children and young people with complex health needs. Undergo relevant training and transfer this knowledge onto the staff team.
• Work closely with individual children and young people and their families to identify a range of social, recreational and leisure activities to meet the needs of young people and children.
• Ensure that all young people are made to feel valued and enabled to develop and improve self-esteem, life skills, self-confidence and positive experiences
• To gain young people’s feedback, capturing their voice in shaping and evaluating future club sessions.
• Work closely as part of the delivery team, initiate programmed activities, alongside additional opportunities locally.
• To be responsible for the Health and Safety of children, young people and staff, above all, ensuring that Safeguarding Children and Safeguarding Adults at Risk policies are adhered to.
• Managing the venue, ensuring all risk assessments are completed in line with our policies to ensure the environment is safe, secure and suitable for staff, CYP and our service delivery.
• Provide information, guidance and advice for parent/carers about local services for young people and families.
• Attend and participate in relevant internal/external meetings and forums related to the CYP services activities.
• To provide operational Coordinator or Leader cover for other Disability Services or locations as required.
• Design and deliver training sessions to CYP staff.
• To undertake the role of Duty Officer at the Sovereign Centre, at times to be agreed with Disability Services Manager.
• Undertake any other duties and responsibilities reasonably requested by the Disability Services ManagerTop of Form.

War Child’s mission is to reach, protect, educate, and stand up for the rights of every child living in conflict zones. They want a world that is safer for children to live in. Very sadly, at the moment, 1 in 5 children are living in or fleeing from conflict – that number is too high, and War Child wants to change it.

War Child is looking for an experienced fundraising leader to step into a key senior leadership role during a year of real momentum.

As Interim Director of Philanthropy and Partner Engagement, you’ll lead a high-performing team of around 15, covering major donors, principal giving, trusts and foundations, institutional funding, corporate partnerships, and gaming. Together, the team brings in around £10m of War Child’s £15–16m annual income.

You’ll report to the CEO and sit on the Senior Leadership Team, with shared responsibility for income generation, strategic planning, and organisational leadership. This is an opportunity to guide a strong team through its next phase of growth, support exciting developments already underway, and help shape the future of War Child’s fundraising.

We’re looking for a confident, strategic leader with experience at director level, or someone ready to step up from a senior head role in a complex organisation. You’ll bring a strong track record in high-value fundraising, with the credibility and judgement to operate at executive level and lead a diverse team through a period of delivery and growth.

As Interim Philanthropy and Partner Engagement Director, you will:

• Oversee and support a multi-disciplinary fundraising team spanning major donors, partnerships, gaming, principal giving, institutional funding, and events
• Lead strategic planning and budgeting across the function, ensuring strong performance, income growth and long-term value
• Maximise outcomes from Winter Wassail (December 2025), War Child’s flagship gala event with a £2m target and major stewardship opportunity
• Support and strengthen the corporate partnerships function, working closely with the Head of Partnerships to refine strategy and unlock potential
• Guide the development of the principal gifts function, with a new senior hire expected before the handover
• Shape next steps for gaming and digital partnerships, following an external review
• Take a strategic view of events-based philanthropy, identifying opportunities to evolve and diversify

Ideal skills and experience: 

• Significant experience in corporate partnerships, with the ability to develop strategy, support senior fundraisers and identify long-term opportunities
• Strong knowledge of high-value fundraising, including major donors, principal giving and events-led philanthropy
• Experience leading managers and senior fundraisers across multiple income streams, ideally within a similarly sized or complex organisation
• A strategic mindset, with hands-on involvement in planning, budgeting, forecasting and performance reporting
• A collaborative, emotionally intelligent leadership style that combines high challenge with high support
• The ability to influence across teams and departments; experience in international development is helpful but not essential
• The confidence to represent War Child with major donors, partners, and senior stakeholders, both internally and externally
• Willingness to take ownership of compliance areas, including GDPR, gambling regulation and trademark risk, with support from internal specialists

Benefits include: 

• Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, an element of working from home, compressed hours.
• Annual leave – 28 days per year (full-time), plus UK bank holidays
• Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis
• Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
• Learning & development – dedicated to the investment in learning and continuing professional development for all our employees
• Range of flexible benefits such a Cycle to Work scheme and season ticket loans

Position: Head of Individual Giving and Legacies
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

It is a very exciting time to join the MS Society as Head of Individual Giving. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy. Income Generation and Individual Giving are central to both.

We are transforming our approach to engagement to grow and deepen relationships with all our audiences. This creates an opportunity to integrate our approach to Engagement, Income Generation and Individual Giving. So we can increase our financial supporter base. Grow and diversify long-term sustainable income to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.

We are looking for someone to provide strategic and operational leadership to Individual Giving. Someone who can work collaboratively across the organisation to lead and drive forward our ambition to increase our financial supporter-base and increase income.

You will act as the leading authority on matters relating to Individual Giving, providing advice across the organisation including to the Director of Income Generation, and cross-organisational Income Generation Activity Group.

You will enable the delivery of the transformation Individual Giving workstream.  And have strategic ownership of the Individual Giving programme, including income-related activities and KPIs within the engagement calendar, and customer experience and journeys relating to financial supporters

You will lead on Individual Giving planning and budget setting, contributing to the overall business planning process for Income Generation.

Closing date for applications: 9am, Friday 22nd August 2025
Anticipated interview date: w/c 1st September 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Direct Marketing Manager’ to join its award-winning and established team. The role is to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

The Direct Marketing Manager has operational and strategic responsibility in developing and implementing the Islamic Relief UK direct marketing programme. This includes the following key direct marketing channels: Email, SMS, Direct Mail, OOH and DRTV. The postholder will ensure the delivery of cross-channel, high profile and impactful marketing campaigns that drive action and improve supporter retention.

Knowledge, skills and attributes required:

• Educated to Degree level, or equivalent standard
• Professional qualification in Marketing
• Ability to communicate technical information and requirements to non-technical management and internal stakeholders
• Working knowledge of Adobe Creative Suite
• Commercially aware with good understanding of budget management and ROI
• An aptitude to plan annually, multiple campaigns and activities 
• An understanding of marketing and other current marketing trends
• An ability to manage multiple projects
• An understanding of marketing strategy, marketing techniques, and knowledge of qualitative and quantitative research techniques 
• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
• Excellent project management skills, ability to set goals and manage appropriate activity  to achieve them
• Ability to drive creative development and ideas
• Excellent analytical skills with the proven ability to manipulate and interpret information
• Ability to influence and persuade at various levels across the organisation
• Ability to review and evaluate marketing communication activities and identify opportunities for improvements
• Extensive knowledge of marketing principles and techniques – both traditional and digital
• Knowledge of branding and marketing in the INGO sector
• Extensive working knowledge of email marketing platforms

Experience required:

• Production of core marketing collateral including print, digital and audio-visual resources
• Management of integrated campaigns across all direct marketing channels
• Experience of audience profiling and segmentation
• Implementing successful customer/donor journeys across all direct marketing channels
• Raising funds/generating profit across all direct marketing channels
• Demonstrable experience of using email marketing platforms to develop customer journeys, raise funds and drive engagement with customers/donors
• Third sector experience, specifically within a marketing led role
• Experience of influencing and managing a wide range of stakeholders in a complex organisation
• Practical experience of successfully managing marketing budgets, evaluation and monitoring systems
• Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
• Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals  
• Experience of working with data management/analysis teams  
• Experience of delivering with set budgets and using resources effectively to successfully balance creative aspirations with limited financial and other resources
• A track record of developing innovative marketing campaigns across all media and platforms 

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We may therefore close the advert sooner than advertised.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Senior Business Development & Fundraising Manager

Location: Hybrid (Coalville, Leicestershire)

Salary: £40,000 per annum

Contract: Permanent, Full-time (34 hours/week)

Closing Date: 06 August 2025

Lead Strategic Growth at a Disability-Inclusive Charity

At Enrych, we empower disabled people to live with purpose. With nearly 40 years of impact, we’re now entering an exciting new phase of growth—and we need a dynamic leader to help us get there.

As our Senior Business Development & Fundraising Manager, you’ll shape and deliver a bold income generation strategy that supports our mission and expands our reach. This is a rare opportunity to build a new function from the ground up, join our Senior Management Team, and make a lasting difference.

What You’ll Do

- Develop and lead a sustainable income generation strategy aligned with our new organizational strategy and ambitious five-year plan.
- Secure funding from trusts, foundations, and corporate partners—including core costs.
- Identify and grow new income streams such as commissioned services, legacy giving, and social enterprise.
- Lead business development for new and existing services, including employability and wellbeing.
- Collaborate across teams to ensure funding proposals reflect real community needs.
- Represent Enrych externally to raise our profile and build strategic partnerships.

What We’re Looking For

- Proven success in securing five- and six-figure income from grants or commissioned services.
- Experience developing and delivering income generation strategies.
- Excellent communication and relationship-building skills.
- Understanding of the charity sector and funding landscape.
- Passion for disability inclusion and social impact.

What We Offer

- £40,000 salary
- 30 days annual leave + bank holidays
- Flexible hybrid working
- Pension scheme
- Wellbeing support
- A values-driven, inclusive culture where your work truly matters

How to Apply

(before applying, please refer to the full Job Description and Person Specification attached below)

Complete the Equal Opportunities Monitoring Form and send your CV and a covering letter (max 2 pages) explaining:
- Why you want to work for Enrych
- How your experience aligns with the role and person specification; by clicking on 'Apply Now'

We welcome the use of accessibility tools but value authenticity—please ensure your application reflects your own voice and experience.

As an equal opportunities employer and disability confident leader, we actively encourage applications from people who consider themselves to have a disability.

Please see the full Job Description for further details.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

We have an exciting new opportunity for a Director of Governance, Risk and Compliance — a key leadership role within the organisation, and part of the Senior Leadership team.

This is a fantastic opportunity to lead a core function that supports how we govern ourselves, manage risk, and meet our regulatory responsibilities. You’ll be shaping the frameworks that help us work with confidence, protect our people, and deliver our mission with integrity.

About the Role

Reporting to the Chief Financial Officer and working closely with senior management, the Executive Leadership Team and Board of Trustees, this role provides leadership across Governance, Risk and Compliance functions. You’ll oversee a skilled team covering:

• Risk
• Compliance
• Governance and Company Secretariat
• Information Governance and Cyber Security
• Group Legal function

You’ll lead on maintaining and evolving our Risk Management Framework, ensure we meet legal and regulatory requirements, and provide assurance to the Executive Leadership Team and Board of Trustees.

You’ll also help embed ethical standards and good governance practices across the organisation, supporting sound decision-making and high levels of accountability.

What We’re Looking For

We’re looking for someone with a strong understanding of the core responsibilities set out in the job description here and the leadership experience to deliver them.

You will need to demonstrate:

• Experience leading Governance, Risk and Compliance functions in a complex organisation.
• A strong grasp of Risk Management, including setting risk appetite and reporting to Board level.
• Knowledge of governance frameworks and best practice in Board and Committee management.
• Familiarity with regulatory and legal compliance across key areas (e.g. charity law, data protection, information governance, cyber).
• Experience working directly with Executive teams, Trustees or Boards, with the ability to provide independent insight and challenge.
• A collaborative leadership style, with experience managing multidisciplinary teams.
• A track record of developing and improving frameworks, policies and reporting processes.
• The ability to navigate strategic change and advise on associated risk and compliance impacts.

Additional Information

Close date for applications: Sunday 10th August 2025

Salary: £97,000 per annum

Contract:Permanent 

Based: London/Hybrid. Regular attendance (1-2 days a week) at our office in Embassy Gardens is required.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.  Please email any requests.

Job Purpose:  To coordinate and deliver an exciting range of Short Breaks activity clubs for children

Salary Range: £29,974  - £34,278

Hours of work:35

Working Pattern:

Term time hours: Tuesday/Wednesday – Saturday/Sunday 09:00 – 17:00 on a rota basis with one weekend day each week (max 35 weeks)

School holidays hours: Monday – Friday 09:00 – 17:00 (min 17 weeks)

With flexibility to meet service requirements

Employment type: Full-time

Contract Type: Permanent

Location:  YMCA Sovereign Centre, Slipshatch Road, Reigate, RH2 8HA (with occasional operation need to lead sessions in other areas such as Epsom, Leatherhead or West Sussex)  Reigate

Annual leave:Starting allowance – 33 days, inclusive of eight UK Bank Holidays.  Please note that school holidays are key delivery periods and annual leave is not usually agreed during these periods.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking availableat all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing Date for Applications: Wednesday 6th August 2025

Interviews to be held: Week commencing 11th August 2025(s)

Proposed Start Date: 1st September 2025

Main Responsibilities:

• Plan and deliver a structured programme of enjoyable, recreational, high-quality activities to meet the needs of children and young people with additional needs and disabilities who attend Short Breaks clubs.
• To coordinate and take responsibility for the planning, allocation of places, and sufficient staffing to ensure safe delivery of Short Breaks clubs.
• To assist in the recruitment, training and ongoing development of the Disability staff team.
• Leadership and Line Management of a team of Play/Youth Workers and volunteers.
• Have responsibility for processing new referrals, initial assessments, individual care plans and any associated risk assessments or specialist plans to ensure we meet individual needs.
• To be the lead practitioner providing the staff team with advice, coaching and on-site management of club structure.
• To develop strategies and behavioural support plans for young people attending activities and access YMCA Disability Services.
• To be aware of Ofsted requirements and ensure Short Breaks clubs for children are compliant, with ongoing monitoring.
• Maintain and monitor agreed attendance levels and activity budget.
• To promote clubs and share stories via social media. Manage cohort numbers and waiting lists efficiently. 
• Lead in Administering medication, PEG feeds and undertaking movement and handling for children and young people with complex health needs. Undergo relevant training and transfer this knowledge onto the staff team.
• Work closely with individual children and young people and their families to identify a range of social, recreational and leisure activities to meet the needs of young people and children.
• Ensure that all young people are made to feel valued and enabled to develop and improve self-esteem, life skills, self-confidence and positive experiences
• To gain young people’s feedback, capturing their voice in shaping and evaluating future club sessions.
• Work closely as part of the delivery team, initiate programmed activities, alongside additional opportunities locally.
• To be responsible for the Health and Safety of children, young people and staff, above all, ensuring that Safeguarding Children and Safeguarding Adults at Risk policies are adhered to.
• Managing the venue, ensuring all risk assessments are completed in line with our policies to ensure the environment is safe, secure and suitable for staff, CYP and our service delivery.
• Provide information, guidance and advice for parent/carers about local services for young people and families.
• Attend and participate in relevant internal/external meetings and forums related to the CYP services activities.
• To provide operational Coordinator or Leader cover for other Disability Services or locations as required.
• Design and deliver training sessions to CYP staff.
• To undertake the role of Duty Officer at the Sovereign Centre, at times to be agreed with Disability Services Manager.
• Undertake any other duties and responsibilities reasonably requested by the Disability Services ManagerTop of Form.

Finance Manager Job Description

Brent Mencap has been passionate about a healthier and fairer Brent since 1979. We’ve developed and run successful housing, employment, health, advice, wellbeing and self-advocacy services. During austerity and Covid we diversified, successfully taking on NHS work with people with long-term health conditions. We provide social prescribing support and health and wellbeing coaching to patients for Brent GPs. In 2024-25 we helped over 18000 people. We’re a leading partner on the Brent Health Educators Programme.

Our income has substantially  increased from £382k in 19/20 to £1.71 million in 23-24. We’ve had to adapt quickly, developing and retaining a much larger staff group, using our data better and improving our marketing.

Brent Mencap offers fantastic free creative and wellbeing activities for people with a learning disability, autism and long-term health conditions. These have flourished since Covid. People love yoga, poetry, singing, gardening, Breathe and Move, self-advocacy, campaigning, awareness raising, CREATE art activities for young people, external trips and parties. Small grants, donations and our reserves fund this while we get longer term funding. Our self-advocates want us to focus on paid employment, youth services and making Brent Council use accessible information properly.

Our current finance manager has been pivotal to Brent Mencap’s recent growth, adapting to paying more people, dealing with complicated invoices, making sure we get paid promptly, being as diligent about a project budget worth 5k as our overall budget and supportive with staff  wage queries. While there is lots of data input, reconciling, processing purchase orders, the role involves real involvement in project development, monitoring with other managers and face-to-face involvement with users and staff. It’s never boring and definitely not for the faint hearted!!

As Finance Manager for Brent Mencap, you will have a key leadership position. You will be responsible for the strategic and operational oversight of our finances, ensuring compliance with all statutory requirements while ensuring our services are sustainable through sound financial planning. You will work closely with the Executive Director and Trustee Board to provide accurate insights and projections that support long-term growth and resilience.

You will play a pivotal role in reviewing and maintaining our robust finance and administrative system and procedures, managing risks and ensuring our charity finances can support delivery of our mission. You will also contribute to the development of funding applications, tenders, and financial strategies. You will play a key role in supporting funding applications, demonstrating impact through financial reporting, and building processes that enable future growth.

This post is:

• subject to Enhanced DBS Disclosure

• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.

• Candidates must be eligible to live and work in the UK

• Please note our office base is on the first floor of a Victorian building

To be shortlisted,

· Candidates must fully complete our application form, and show clearly how their previous experience and knowledge meets all aspects of the person specification with examples given of actual actions/experience relating to the person specification. Please go to our website to complete the application by 9.00am on 28th August. We do not accept CVs

Interview details

· A 2-part Interview with senior staff will take place at Brent Mencap on Monday 8th or 15th  September 2025. Shortlisted candidates will be given a paper-based scenario to complete and print at Brent Mencap before the interview

· We anticipate the interviews will take 2.0 hours with a 15-minute break  between scenario and actual interview.

Location: Loughborough, England (Travel required to all Baca Services locations)

Contract Type: Permanent

Salary: £24,754 - £28,454 per annum FTE

Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

About Us:

Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.

Role Overview:

As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.

Key Responsibilities:

• Provide high-quality support and care to young people, ensuring their holistic development.
• Work proactively to safeguard young people and resolve any issues that arise.
• Be a role model, offering care and compassion without discrimination.
• Support young people in developing essential life skills and preparing for independent living.
• Engage young people in education, vocational training, and hobbies.
• Foster positive relationships within the community and support social engagement.
• Plan and participate in day trips and annual residential weeks.
• Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
• Maintain excellent communication and keep accurate records.

Requirements:

• Alignment with Baca’s values and mission.
• Ability to respond to change and work as part of a diverse team.
• Self-motivated, proactive, and able to take initiative.
• Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.
• Relevant training or willingness to complete essential training within the first year.
• Experience working with young people, especially in cross-cultural settings.
• Excellent communication, organizational, and ICT skills.
• Driving licence and access to a car.
• Enhanced DBS check required.

Personal Attributes:

• Approachable, reliable, and a strong team worker.
• Supportive, responsible, and personable.
• Flexible and able to work occasional evenings and weekends.

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.

Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.

Justlife’s Vision

Making people's experience of temporary accommodation short, safe and healthy.

About this role

Justlife are excited to announce that we are recruiting a Community Support Worker in Brighton to join the Changing Futures Team within Brighton & Hove City Council. The post will be co-ordinated between Justlife and Homes & Adult Social Care, working with clients who would benefit from specialist tailored support.

You will work alongside Social Workers, a Domestic Violence and Abuse Worker, a Recovery Coordinator, Homeless Prevention Officers, as well as Peer Support Workers with lived experience. The teams is part of the wider Changing Futures Sussex Systems Change priority is to identify blocks and barriers in the system, recognising best practice and flexible working to overcome the challenges facing people with multiple disadvantage.

Multiple disadvantage or multiple complex needs is defined by the national Changing Futures Programme as people who experience three or more of: homelessness, current or historical offending, substance misuse, domestic abuse, and mental ill health.

Brighton & Hove has a unique demographic which makes it a challenging yet very rewarding place to work. Working closely with our partner agencies, we continue to be at the forefront of making a positive difference in challenging times. The Changing Futures Team aims to create an environment where individuals experiencing multiple complex needs, who repeatedly fall through the net of service provision, receive flexible, trauma informed, person-centred support. The service aims to enable positive changes in services; to make them better connected, and easier to access.

Community Support Workers within Changing Futures will be part of a multi-disciplinary team who will adopt a curious, creative and collaborate approach to service provision. We are looking for innovative thinkers and those that truly believe and practice a trauma informed approach.

Why does Justlife exist

Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.

How do we operate?

• Our values guide our work and are very important to us:
• Collaboration before competition
• People before programmes
• Innovation before Institutions

What do we do?

Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.

We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.

Why work for us?

Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Perks of working at Justlife

• Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
• Additional 5 days annual leave purchase scheme through salary sacrifice
• Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
• Cycle to work scheme
• 2 Volunteering days per year

Key terms and conditions

Job Title: Community Support Worker – Changing Futures

Hours: Full Time (37.5 hours per week)

Contract: Fixed term to 31st March 2026

Normal hrs to be worked: Monday to Friday, 9 - 5pm

Location: Brighton and Hove City Council

Salary: £29,894 per annum (Band 5.2)

Closing date for applications is midnight on 7th August. You will receive an automated email receipt of your submitted forms. If you do not hear from us by 5pm on Monday 11th August 2025 please assume your application has been unsuccessful on this occasion. We are grateful to you for considering this role but unfortunately we are unable to provide feedback on unsuccessful shortlisting.

Provisional dates for interview are w/c 18th August.

Justlife is an equal opportunities employer and considers all applications received.

Role Summary  

The role requires the use of specialist knowledge and relationship skills to influence clients with varying degrees of mental health, addiction and trauma related issues to engage with health services and other agencies across the city. This will include advocacy in registering them for medical services and accompanying them to appointments; assisting them in addressing all aspects of physical and mental health or substance addiction needs, as well as advocating or them to get access to source housing and social security benefits. Working collaboratively with our partners within the Changing Futures Multi-Disciplinary team, the role is dependent on good communication and joint working with a variety of partners and professionals.

The role requires a high degree of motivation to support clients with multiple disadvantage, often in a lone-working situation.  With a passion to work collaboratively with others for the good of our clients and with some experience of working in a related field in a voluntary or paid capacity.

A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role.

Making decisions “in the moment” to do the right thing to mitigate risk with clients can place high emotional demands on the job holder.  The role is highly reactive, unpredictable and at times, chaotic.  The role therefore requires a high degree of self-awareness to one’s own resilience levels and exercising appropriate levels of self-care.

This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.

Job Description

Service Delivery

Using frontline practical and procedural knowledge of working with complex clients to support them to engage with health care services during their housing vulnerability. This could include, but is not limited to:

• Assisting them in addressing housing, financial, health or wellbeing need
• Accompanying them to appointments
• Collaborating with agencies within the Changing Futures partner agencies such as the local authority, primary health care housing providers and substance misuse services.
• Advocating on behalf of the service user to access medical care, housing and benefits.
• Maintaining regular contact, a listening ear and emotional support during times of crisis
• Helping increase their self-confidence and self-efficacy to improve their chances of moving on from homelessness
• Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.
• Use interpersonal and communication skills to provide support to service users and collaborate with others including colleagues, partner agencies, health care professionals and external agencies.
• Take duty of care seriously by assessing the service users social and environmental conditions, drawing out and passing on relevant information to and from healthcare professionals, ensuring client confidentiality is maintained.
• Use of excellent writing skills to prepare and submit housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of clients.
• Support delivery of the activities programme where needed.
• Brief and liaise with other members of the team and external agencies regarding clients, enabling them to effectively carry out their roles.
• To record all client data on the BTHINK System within the standards set by the organisation.
• Carry out light physical tasks, such as travelling to visit clients, shopping or lifting office equipment.
• Oversee work streams within the project as directed by the Project Lead.

Service Development

• Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.
• Provide reports and case studies when requested.
• To be part of and contribute to the Changing Futures and Justlife staff teams, attending meetings as appropriate and to be involved in appropriate staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.

Research

• Supporting the wider Changing Futures Programme to feed into research and help develop the service including the involvement of clients in design and delivery of the service.

Person Specification

Experience

• Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group)
• Experience of working with drug and alcohol dependent adults or those experiencing poor mental health

Skills

• Care, empathy and skilled in dealing with emotionally vulnerable service users
• Excellent ability to engage with service users in an empowering manner
• Effective communication; written and oral skills
• Effective administrative and IT skills
• Excellent organisational skills

Knowledge

• Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy.
• Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse and homelessness.
• An understanding of health and safety policies and procedures that aim to keep staff and clients safe.

Personal attributes

• A strong commitment to drive change for people experiencing multiple disadvantage
• Commitment to the values of Justlife
• Commitment to diversity and anti-oppressive practice in all areas of work
• Self-motivation, able to prioritise workload and operate without close guidance from a manager

Job description

Treasures Foundation provides housing and support for women recovering from addiction, trauma, and involvement with the criminal justice system. We help women rebuild their lives through safe housing, access to essential services, and programmes focused on rehabilitation and long-term recovery. Our mission is to empower women to thrive in their communities and build a brighter future.

We are now seeking a Full Time and/or Part Time Keyworker to join our expanding Treasures team. 

Key Responsibilities

The Keyworker will report directly to the Specialist Support Manager and will play a critical role in maintaining the effective running of Treasures Foundation’s supported housing. The core responsibilities include:

Beneficiary support

·  Undertaqking key working activities including: referrals, risk assessments, support
planning

· Support beneficiaries communicating with them about their day or any difficulties that arise for them

·Take a holistic approach to support beneficiary needs, seeking and highlighting opportunities for change at the individual’s and project level

·  Fostering a holistic approach to supporting beneficiaries needs, seeking and
highlighting opportunities for change at the individual’s and project/ organisational
level

·   Jointly developing and delivering a group programme which meets the needs of the women
and aims of the project, such as effective communication and conflict resolution

·   Developing individual key work plans alongside the beneficiary and offering them
appropriate support to implement them

·  Supporting the beneficiaries to access voluntary work, extra-curricular activities and
educational courses

Reporting and Compliance

· Verbal and written handover to other staff

· Use on call if needed in an emergency

·  Ensure our monitoring system Lamplight is up to date

· Complete online training

· Gather data for monitoring and evaluation

Person Specification

The ideal candidate will have a passion for working in the charity sector. They will be proactive, solution-oriented, and able to manage competing priorities in a sometimes challenging environment.

Essential Skills and Experience:

·  Flexible attitude with the ability to understand and implement policies and procedures, keeping the beneficiary at the heart of the work

· Demonstrable experience of lone working in a similar environment

· Excellent organisational and time-management skills

· Strong communication skills, with the ability to present information clearly to other staff members

· IT literate

Desirable Skills and Experience:

· Evidence of trauma informed qualifications or experience

What We Offer

· The opportunity to make a meaningful impact in the lives of women recovering from addiction and trauma.

· A supportive and passionate team dedicated to creating lasting change.

· Opportunities for professional development through training and teaching.

· Therapy for staff

· Regular Supervision

Working pattern: full-time (36.25 hours per week) - part time considered

It is essential that you live within the Thames Valley region, or close enough to commute 

Working location: mostly remote work with some travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place across the Thames Valley area as well as providing support by phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

- Birthday day off 

- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

- Enhanced sick pay and compassionate leave 

- Death in service benefit 

- Pension 

- Employee Assistance Programme 

- Clinical supervision and excellent support 

- A rewarding role with purpose 

- Be part of a skilled, friendly team with an engaged Board of Trustees 

- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident within commutable distance to the Thames Valley area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

About us

Carers UK is here to make life better for unpaid carers. Through our national helpline, email and online support services, we offer practical information and advice to carers across the UK. Our Carer Services directorate leads on delivering this vital support. It oversees our helpline and online advice services, develops trusted information resources and digital content, coordinates peer support and volunteering opportunities, and runs services designed to help carers feel recognised, supported and connected.
 

About the role

In this role, you will help deliver high-quality support to unpaid carers by coordinating key elements of our advice and information services. You will manage a small team of freelance advisers, maintain oversight of our helpline provision, and ensure that the support carers receive is accurate, timely, and empathetic. You will also lead online information and peer-support sessions for carers, contribute to the development of helpful resources, and use data and feedback to inform service improvements. The role includes a safeguarding element, supporting the identification and appropriate response to any concerns. Experience in advice services would be an advantage, but we welcome applicants with transferable skills and a strong commitment to making a difference for carers.
 

About you

We are looking for someone who is organised, proactive, and confident in communicating clearly and empathetically. You will have excellent planning skills, an eye for detail, and the ability to manage competing priorities while maintaining a high standard of service. You may have experience coordinating people or services and ideally some familiarity with advice provision, helpline delivery, or the wider social care or welfare landscape - although this is not essential. You are comfortable working with data to support service improvement, understand the importance of safeguarding and confidentiality, and are motivated by making a positive impact on the lives of unpaid carers.
 

How to apply

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email us to discuss.  

The closing date for applications is 12am, Sunday 17 August

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made.