Policy jobs in south tottenham, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems.
The Advocacy, Advice and Information department works to empower people and communities, and challenge stigma and disadvantage caused by Mental Health problems. We champion individual’s voices, uphold their rights, and promote personal autonomy through the provision of high quality information, advice, and advocacy support.
The purpose of this role is to provide professional advocacy to all eligible patients. To ensure that patients voices are heard and respected, rights upheld, and to facilitate positive engagement with ward staff, professionals involved in their care, treatment planning processes, and relevant meetings. This may be facilitated through attendance at patient’s forums, ward meetings, working with patients on a one to one basis providing information, representation and support to develop self-advocacy skills; and developing new forums and forms of support.
Duties will include providing professional advocacy to all patients, informing them of their rights and supporting them with any issues that are impacting them during their hospital admission. Ensuring that advocacy is available for all patients, that appropriate methods of communication are available in order to meet the needs of all patients, and to be able to adapt to changing ward based or external changes.
This role is providing specialist advocacy for 12 Forensic Wards at Chase Farm Hospital and in community locations.
The successful candidate will have experience of working in a Forensic Advocacy Role within a Psychiatric Inpatient Setting and have at least 3 years experience of working in an Advocacy Role.
Full job description attached.
The client requests no contact from agencies or media sales.
The Trusts and Foundations Manager will play a vital role in supporting New Horizon Youth Centre’s mission by managing and growing a portfolio of valued trusts, foundations and statutory supporters. Last year, the organisation raised £4.5million, with £1.7million secured from trusts and foundations and £1.8million from statutory funders. In this role, you will focus on deepening relationships to secure meaningful, long-term support for our vital work with young people facing homelessness.
If you're looking to expand your fundraising portfolio and gain hands-on experience securing six and seven figure gifts, this is the place to do it. We’ve already secured nearly 70% of our budget this year, and we’re just getting started. Whether you’re ambitious about raising serious money, developing strategic funding bids, or stepping up to the next level in your fundraising career, this is a rare opportunity to make a big impact and learn a lot while doing it. This will be a highly rewarding yet demanding position, where your expertise will directly contribute to making a real and lasting difference to the lives of young Londoners who find themselves homeless.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The Communications Manager will play a key role in sharing the inspiring and powerful stories of our clients and the wider military community we support across the UK. They will be responsible for securing high-profile, meaningful media coverage that raises awareness of our mission to provide life-long, life-changing support, employment and training opportunities to Service leavers, veterans, reservists and their families. As we mark our 140th anniversary, this is a pivotal time for the Communications Manager to develop and deliver an integrated communications strategy across PR, traditional and new media, social media, and public affairs. Reporting to the Head of Brand and Communications, you will work closely with the Marketing Manager and the Community Engagement Manager and their teams to ensure consistent and aligned messaging across all marketing and
communication activity.
Interested? Want to know more about the Charity? Please visit the Charity Website
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 14 May 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Project Background
Come and join our award-winning place-based volunteering programme that works with residents living across Hackney and the City of London.
You will be based out in the community - the programme is based at GP practices - to engage, support and enable local residents and patients to deliver local services for themselves, to meet local needs. We support residents to come together, to share their skills and experience for the benefit of each other, to deliver local groups and activities such as a book group, film club, exercise classes or cooking group. Residents from diverse backgrounds and demographics attend these activities together and make new connections, building strong local communities, all working together to make their area a better place to live. People, many of whom are isolated across all ages, and who have difficult life circumstances, are brought together, providing each other with mutual support and encouragement to develop new skills and pursue life goals, and to feel better able to voice their concerns to services.
You will be joining a nationally recognised project - having won an award from the Royal Society of Public Health in November 2024 - to support residents to fulfil their personal goals, make connections with others, and design activities and services that meet local needs. You will also be supporting people to improve their mental and physical health through signposting them to appropriate services and encouraging them to talk to their GP if they have concerns; and will be working in partnership with GP practice staff to co-create volunteer roles to make the practice more efficient and a better place to visit.
Who are we?
Volunteer Centre Hackney is a medium sized charity (currently 30 staff) based in the London borough of Hackney, working to support local residents to realise their skills and passions through volunteering and social action, and to share these for the benefit of others.
Our mission is to build and strengthen communities across Hackney through supporting residents of all ages and backgrounds to volunteer and build projects together.
In 2021, we were awarded the Freedom of the Borough Award by Hackney Council for our efforts to support residents during COVID, which included mobilising over 2000 volunteers to deliver food, prescriptions and essential items, provide emotional support to isolated residents and support the vaccine rollout.
We work with hundreds of diverse community organisations and deliver various programmes to help residents share their skills and deliver their own social action projects to improve people’s lives. These include a befriending programme, volunteering brokerage matching local people to volunteer roles based on their skills, interests and goals, a specialist mental health programme, peer research and multiple resident engagement programmes at GP surgeries and estates across Hackney.
Post holders need to be enthusiastic and engaging, bringing energy to the role, be self-motivating and confident to work primarily alone, albeit with some support from the team members based at other sites.
We’ve been inspiring, developing, and supporting communities since 1997. We’re here to help you make a difference as a volunteer.




Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our Westfield Health Cash Plan.
We are looking to recruit a full-time officer to join our Charitable Services team delivering employability support for individuals with a sight and hearing loss across Greater London.
We are seeking a good self-motivated planner with experience of employment services who can develop our delivery of the service across London, helping people to identify and reach their chosen goals. You will have a good track record of delivering support in one to one situations and also in group settings, both face to face and online. You'll also need to be an effective networker who can create and maintain relationships with a wide range of partner organisations.
The people we support have varying degrees of sensory loss, from the mild to the more profound. We are committed to respecting and celebrating the unique personalities and aspirations of each individual as we work with them to identify the most empowering bespoke action plan for them.
Please note that prior experience of working with people with sensory loss is helpful but not essential for this role, as all relevant training will be provided.
Contact us for further details of the job role on 0800 132 320.
The Company
We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.
Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 450,000 people are affected by sight and hearing loss in the UK.
Schedule:
- Day shift
- Weekdays
Work authorisation:
- United Kingdom (required)
Work Location: Office based in central London with regular independent travel across Greater London required.
Application Instructions
To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability. AI generated letters will be overlooked.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.

The client requests no contact from agencies or media sales.
Position: Senior Philanthropy Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*You will start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The Philanthropy team is part of the Philanthropy and Partnerships department, whose primary goal is to engage high value supporters and fundraise for the Stop MS Appeal.
As Philanthropy Officer, you will work closely with the Philanthropy manager, raising income for the MS Society from philanthropy fundraising activities as per the agreed objectives and targets.
You will identify, engage and steward philanthropy prospects through events and other appropriate fundraising activities, generating income to achieve ambitious targets and delivering a first class supporter experience.
You will ensure the provision of excellent individual care to ensure long term commitment, contributing to the overall implementation of our Philanthropy team’s objectives.
Closing date for applications: 9:00 am Friday 23rd May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
This is a fantastic opportunity for an aspiring individual to develop their career in a charity that is passionate about families with young children. We're looking for someone who is a self-starter, well-organised and committed to the cause. In addition to providing administrative support to the organisation, you will be a natural communicator who is comfortable with using social and creative media, as well as basic IT systems.
Home-Start Barnet delivers early intervention programmes to families with young children, who have multiple needs and are struggling to cope with the challenges they face. Our trained volunteers provide the emotional support needed to prevent crisis and the practical tools to empower parents and carers to give their children the best start in life.
Key responsibilities are to:
- Handle all incoming communications - phone, email and other communications
- Provide central administration support to the charity
- Support and build engagement across different social media channels
- Update content for HSB’s website
- Support and help organise training and events
Further details can be found in the Job Description.
The role is based at our offices in Finchley, N3. Due to the nature of our work, we require someone to be present in the office 5 days a week. We have a welcoming and relaxed office environment, but also take pride in our professional standards.
We welcome applications from candidates who may not have previous office or administrative experience, but who can demonstrate that they have the right skills and are keen to learn. This role would suit new graduates, or someone who would like to work shorter days around other commitments. We are a diverse workplace and we offer flexibility and accomodations for staff to ensure they can deliver their full potential.
The client requests no contact from agencies or media sales.
Are you knowledgeable and passionate about community and health? Could you recruit, lead and support a team of community volunteers to run fun and healthy living initiatives? Do you have the ability to take the unexpected in your stride? Then why not join us at SMART?
We are looking for someone that recognises the importance of good wellbeing for all, is capable of dealing with a wide scope of managerial areas, and can work with our local communty as our Public Health-funded Community Champions Manager.
SMART is a unique Chelsea-based charity, serving the local community in a supportive and flexible environment. We offer 28 days annual leave (plus paid bank holidays), a pension program, competitive salary, and additional benefits.
Think you'd be a good fit? Just click the Apply button, and send us an up-to-date CV, and a 2-page covering letter telling us why.
The closing date to apply is 15th May at 23:30, with interviews taking place on 23rd May.
The client requests no contact from agencies or media sales.
In this role you will provide mental health statutory and non-statutory advocacy support, including non-instructed advocacy to eligible people living in Tower Hamlets. You will also provide generic Mental Health Advocacy to people living in the Tower Hamlets and within a hospital setting and the community.
As the role will be working in male Paediatric Intensive Care Unit (PICU) and acute ward, to best support those people we are actively encouraging applications from men.
It’s important that you answer the application questions fully, showcasing examples of your skills and experience (both professional and personal) relevant to the job description and person spec. We want to hear about your individual skills and experience, please avoid using AI software or tools. We appreciate they can help with formatting/giving structure, but if your answers to these questions are very similar to those put through AI software your application may be disregarded.
The client requests no contact from agencies or media sales.
Please refer to the job description that can be found by clicking the link.
The client requests no contact from agencies or media sales.
Our current corporate partners and their employees are amazing and make an incredible difference to the work TCV can deliver across the UK. We are looking for someone special to help TCV develop and implement a new way of working with our corporate partners.
This is an exciting time to join TCV and the partnership team. We are looking for an enthusiastic, energetic, confident individual - someone who wants to make a difference and is always willing to go the extra mile.
Working with the Corporate Partnership Manager, you will focus on developing our high value corporate partnership investment and our corporate sponsorship program.
You will lead on developing and bringing to life this new approach for TCV in how we work together with our corporate partners - enabling us to connect even more people to green spaces.
Ideally you are already working or have worked in the charity sector and are able to demonstrate experience in managing and or developing corporate partnerships.
You should be confident in your ability to prospect new partnerships and, utilising your previous knowledge and experience, you will lead on identifying and creating a pipeline of corporate partners to contact, whose values and strategic objectives clearly align to TCV.
As a key member of the corporate team, you must be confident in your ability to communicate our case for support, ensuring your proposals are compelling, well thought out and deliver value and impact for both our corporate partners and TCV.
If you're looking for your next exciting step in the charity sector and feel you have the experience and drive to deliver this role - get in touch.
You are going to be a big part of a small team with very big ambitions for 2025 and beyond!
The role will require some travel and overnight stays from time to time.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
Connecting people and green spaces to deliver lasting outcomes for both.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Within our Marketing & Commercial department sits the Digital team. Responsible for Battersea’s digital output, our goal is to drive innovation and impact online. We manage Battersea’s website, and lead its digital products, campaigns and advertising – all to increase awareness of Battersea’s work and engage people with the need to support our dogs and cats.
As Website Coordinator, you will support the whole Digital Products team in our ambition to create sector-leading user experiences across our website and suite of digital products. We are looking for someone skilled in proactively identifying opportunities for enhancing our Digital Products and effectively coordinate the implementation of these improvements.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
We will be interviewing for this position on a rolling basis, so we would recommend applying early. We will close the vacancy once it is filled.
To apply for the role, please click the button below.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Position: Senior Designer (Digital and Content)
Hours: Full time (35 hours a week)
Contract: Fixed- term maternity cover until 31 July 2026
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2*, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’ve got a great opportunity for a Senior Designer to join our talented and creative Digital and Content Team.
Working closely with the Creative Content Lead and Brand team, your role will be key to elevating our visual presence and impact across digital and print.
You’ll be a team-player and a seasoned pro at responding to briefs of all shapes and sizes, from producing visual and creative content for our social media channels and digital platforms, to designing print assets for events.
Your role will be to champion user-centred design and high creative standards, working with teams and the MS community to produce and create content that is impactful and accessible.
You will be adept at managing your own workloads and production timelines, as well as possessing strong organisational skills.
Closing date for applications: 9:00 am on Friday 16 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact Mhairi (details on our website).
The role and your key responsibilities
As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.
You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week).
Your key responsibilities will include:
-
Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
-
Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
-
Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
-
Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
-
Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
-
Attend conferences and run CPD events on behalf of Unifrog.
What we’re looking for
-
Strong communication skills – written, over the phone and on video calls.
-
Track record of excellent relationship management.
-
Extremely well organised.
-
Keen attention to detail.
-
Active listening and objection handling skills.
-
A background and interest in education would be an advantage.
-
Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
-
Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
-
Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
-
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
-
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
-
£37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus.
-
OTE £43,000 (pro rata).
-
Maternity Cover - fixed term up to 12 months.
-
28 days paid holiday per year (plus bank holidays) (pro rata).
-
Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
-
Full UK driving licence and access to a car is essential.
-
All travel expenses covered.
-
Candidate must be based in Nottinghamshire or Leicestershire.
-
Home based with some travel to schools and colleges in the East Midlands.
-
Start date: w/c 18th August 2025.
-
To discuss any details about the role before applying, please contact Mhairi (details on our website).
-
We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00AM (BST) Friday 16th May 2025.
Stage 1: Application form (~1 hour) ✍️
-
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)
Stage 2: Phone task (15 minutes)
-
A short role play task over the phone. We will schedule these tasks throughout the application window.
Stage 3: Video call interview (1 hour)
-
Short demonstration of a Unifrog tool (resources will be provided) (20 mins)
-
Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
-
Video call interviews will be held on w/c 26th May 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
-
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
-
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
-
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
-
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
The Role
Reporting to the Board of Trustees, the CEO/Director will be responsible for the overall strategic, financial, and operational leadership of Chelsea Theatre. This is a hands-on role with a focus on balancing the day-to-day running of the operational activities of the venue, with essential components such as stakeholder management, community engagement and income generation.
Key Responsibilities
The postholder will:
• Provide leadership and responsibility for the charity’s purpose, administration and financial management plus ensure compliance with the law and regulations.
• Generate significant earned income from one-off and repeat hirers, including local community organisations, commercial contracts, arts organisations and private hires, with a focus on high quality customer care.
• Increase income from grants, corporates and funds from individuals, with support from Trustees.
• Run the building as a community centre, making an ever-increasing positive impact in the local community and beyond.
• Motivate and engage a small team of staff and volunteers, and broad range of stakeholders and prospective supporters.
• Where necessary, with the team, be capable of delivering a range of operational tasks, such as updating the website and managing the box office systems.
• Act as ambassador for the charity, building relationships with partners and stakeholders in the community, local government and with businesses.
Strategic & Commercial Leadership
• Work with the Board to develop and implement a clear vision and business strategy to ensure the long-term sustainability and growth of the Chelsea Theatre.
• Identify and maximise commercial opportunities, including venue hire, sponsorship, and partnerships. Support the Board with fundraising.
• Lead on business development and marketing initiatives to increase revenue while maintaining the venue’s community-focused ethos.
• Ensure the organisation’s mixed team of staff and volunteers are focused on supporting the business’s mission and objectives.
Venue & Operational Management
• Oversee all aspects of venue operations, ensuring the highest standards of efficiency, customer experience, and compliance with health and safety regulations.
• Develop and manage budgets effectively, ensuring quality financial reporting, financial stability, and responsible stewardship of resources.
• Ability to optimise rental income and diversify income streams, while serving community needs.
• Build and maintain relationships with key stakeholders, including funders, local authorities, businesses, and community groups.
• Operate within the annual budget. Monitor key indicators of the organisation’s impact and financial health.
Community & Stakeholder Engagement
• Develop and nurture partnerships with the local community, ensuring the theatre remains a welcoming and accessible space for all.
• Work closely with the Board of Trustees to align organisational commercial goals with community needs and expectations.
• Further develop a balanced and funded community programme, which currently include a flagship youth theatre scheme, to reflect community needs and interests.
• Represent Chelsea Theatre externally, acting as an advocate for its work and impact.