Training Scheme Development Manager
Reference: FEB20212925
Location: Flexible
Salary: £30,817.00 - £34,472.00 Pro Rata
Benefits: Pension, 26 days Annual Leave (pro-rata), Life Assurance
Duration: 12 months - 30 Hours a week

About the Role

We are looking for a talented individual who can help us to develop the training framework to support apprenticeships, internships and talent development programmes as well as take advantage of some of the government-funded initiatives such as ‘Kickstart’.

In the short term, this will enable us to deliver against a broad aim of recruiting people who may be unskilled or impacted by the current Covid situation but will also allow us to put particular focus on attracting and recruiting individuals from demographics that are under-represented in the organisation, and where the workforce does not necessarily reflect the area in which it is operating in.

Initially, this role is for a 12-month fixed term contract with funding coming from The Green Recovery Challenge Fund.

Key Aspects to the Role

The main focus of this role is to develop and deliver a training programme to support traineeship opportunities in addition to:

• Develop RSPB strategy and framework that delivers traineeship opportunities
• Have budgetary responsibility and negotiate financial arrangements with suppliers
• Select appropriate training providers and ensure their training is aligned with our organisational strategy, systems and processes
• Advise and give guidance to managers on the RSPB approach to recruiting, training and supporting apprentices, interns and graduates ensuring that a comprehensive development plan is produced
• Develop associated learning and development interventions that will be delivered to trainees to develop their skills and confidence
• Develop and deliver a development intervention for line managers of trainees to ensure they have the skills and knowledge to develop the capabilities of trainees
• Provide coaching and support to managers to enable them to cut through problems and resolve any matters relating to people management
• Develop and sustain relationships with internal customers so that people all around the RSPB understand the value to the organisation of trainee opportunities
• Working with trainees on the various schemes to ensure that they end their placement in a much stronger, more confident place to continue their career with the RSPB or with an external organisation
• Develop evaluation measures to demonstrate the value of traineeship opportunities
• Work with the rest of Learning & Development to ensure consistent focus on the most important things

Key contacts and relationships

• Head of Learning & Organisational Development to develop strategy, agree work programme, and review performance
• Learning and Development Business Partners
• Learning & Development Manager and Advisers to ensure consistency in delivery, and sharing of materials and good practice
• Senior and middle managers to support and develop trainee abilities
• People Business Partners, to provide consistent and effective services across the RSPB
• People working in learning and development in other organisations, to benchmark our ways with their ways, and to update our professional knowledge
• Scheme providers

What we need from you

You will work with and develop productive relationships with both internal and external partnerships and analyse individual learning and development needs. In addition, you will have:

• Demonstrable skills and experience in training, facilitation and development
• Designed and delivered learning interventions for a diverse range of people
• Built and sustained productive relationships in a multi-site organisation to support your work
• Produced cost-effective solutions in a highly cost-conscious organisation
• Influencing people to build people development into their business thinking
• An understanding of good leadership and people management practice

Expiry date: 23:59, 12 March 2021

TO APPLY AND FOR MORE INFORMATION:
If you would like to find out more about this position and to apply, please click the Apply button to be directed to our website.

No agencies please.

Assertive Outreach Team Leader

 Service:                            Exeter Assertive Homeless Outreach Team

Location:                             Exeter, Devon

Salary:                                 £25,500 pa pro rota

Hours:                                 37.5 hours per week

Working Pattern: 5 days a week, mainly daytime hours (includes some early morning outreach shift(s).

Responsible to:                Service Development Manager

Responsible for: 2.6 x Outreach Support Workers, 1.7 x Accommodation Support Workers

The new member of staff will be detail oriented, demonstrating an ability to use Julian House’s data base to performance manage staff and drive improvements in the project’s data quality and reporting. The successful candidate will demonstrate effective partnership working skills, the candidate will be able to organise and coordinate a multiagency response to high needs clients. The candidate is expected to have a strong understanding of Julian House’s safeguarding procedures and how these are used in Exeter. The staff member is expected to establish a detailed understanding of Julian House’s policies and procedures and to ensure that direct reports adhere to these to deliver high quality interventions with clients and partners. The successful candidate will report to the Servie Development Manager and take full responsibility for line managing up to 6 staff members.  

About the service:
The assertive outreach service offers a range of specialist outreach services for adults with a history of rough sleeping. We operate in partnership with other local housing and support organisations. These services aim to empower clients to develop their skills, resilience, and independence, as a steppingstone towards independent living and a move away from street-based lifestyles.

 Clients:
The Assertive Homeless Outreach Service is for people who have a recent history of rough sleeping in Exeter. Clients lead complex lives and may have experienced or still be experiencing, trauma, mental ill-health, substance misuse, domestic abuse and may be involved with the criminal justice system.

 Job role:
The Team Leader is expected to have day-to-day responsibility for service delivery.  You will lead and inspire staff and ensure that they are supported to deliver the highest standards of service delivery to clients.  You will develop and maintain relationships with internal and external stakeholders, whilst ensuring that positive outcomes are achieved.

 What to expect:
As Team Leader you will be based at the Julian House office in the CoLab, Exeter and expected to travel to attend meetings in the local community and within Julian House.  Leading a team to deliver effective outreach and support services is challenging, exciting and at times frustrating.  You will need to be prepared to cope with inevitable, challenges, setbacks and conflict resolution.  Client outcome results are usually long term rather than immediate, so patience and perseverance are essential.  Your resilience and creativity will be crucial in this role.

We are seeking a dynamic and experienced Director of Operations to lead on several transformational projects across the organisation, reporting directly into the Chief Executive.

Our focus over the next 12 months will be re-setting the vision, purpose and goals and repositioning our brand under a new operating model.

The successful candidate will take full operational responsibility for the provision of young people services, to strategically shape and improve the quality of breaks, and develop new approaches to ensure that all young people receive the best possible experience at Go Beyond.

You will be a dynamic, creative and an effective manager, with a proven track record of working in a senior role that places people at the centre. You will have strong commercial acumen, able to spot opportunity, build strong business cases and work closely with the Chief Executive, Senior Leadership Team and Board of Trustees to deliver against the strategy.

Scope & Purpose:

The Director of Operations will direct, coordinate, and lead the internal structure of our organisation, based on company policies, goals, and objectives to ensure an efficient working environment and that deadlines are met consistently.

The Director of Operations will lead all aspects of our facilities across the organisation, including the upkeep, care, maintenance, health and safety and fire safety regulations for all centres, retail shops and head office.

Committed to Go Beyond’s vision and values, the Director of Operations will inspire, motivate, and empower others, building a high-performance culture across the organisation.

To succeed in this role, you must be able to demonstrate:

• A minimum of 5 years’ experience at a senior management level within the charity sector

• Proven track record of implementing high-level strategy and initiatives across a complex range of stakeholders, including Trustees

• A thorough knowledge of best practise, governance and safeguarding policies relating to the care of young people and staff

• Extensive experience of people management – recruitment, onboarding, and performance management to drive results

• A minimum of 3 years’ experience managing multi sites, remote working to deliver results aligned to charity goals

• Experience of working closely with funders and building effective relationships, across all stakeholders

• The ability to deliver business targets, with a focus on the growth and development of services across the organisation

• Responsive to external funding opportunities and delivering results

• Demonstrable experience in managing multiple projects simultaneously and timely

• Excellent budget and decision-making skills

• Extensive knowledge & management experience of Health & Safety, fire safety regulations and law – IOSH/NEBOSH level

• Significant experience in improving ways of working, reviewing, and implementing new systems, processes, and cost-effective initiatives across a number of sites

• Procurement – a track record of reviewing service contracts, suppliers regularly to reduce costs

• Excellent verbal and written communication skills, with the ability to engage and develop staff

• Plan and deliver high level business wide communications including board reports

In line with our values, we are looking for someone who is:

• Value and outcome driven, with a positive, “can do” attitude with a passion to deliver projects

• A leader with the ability to see a problem, step in and then step out when appropriate

• A coach who is driven by the personal development of all of those around them

• A strategic, highly motivated thinker with the ability to thrive in ambiguity

• Highly collaborative with fantastic facilitation skills

• Enthusiastic with a sense of pride in the work delivered and the quality of how it was delivered

• An open and honest individual who both welcomes and provides feedback in a way that is constructive and thoughtful

Would you like to work for a leading mental health charity?

Do you want a rewarding career where you can really make a difference?

If yes, join us here at Rethink Mental Illness where we have an exciting opportunity for a Statutory Advocate to join our friendly inspirational Devon Advocacy Team. Your role would be a permanent position working part time, 4 days per week (28 hours) based in Dawlish. Some home working would also be required.

Who are we?

Rethink Mental Illness is a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns, advice and information. Rethink Advocacy is part of the same charity, though we work across a range of disciplines in addition mental health. We specialise in many different types of advocacy, providing services in a range of settings across the country such as hospitals, secure units and care homes.

In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.

What do we do in at our service?

Here in Devon we provide two statutory advocacy contracts.

The first provides Independent Mental Health Advocacy (IMHA) in Langdon Secure Hospital, Dawlish. The other provides IMHA, Care Act and Independent Health Complaints Advocacy across Devon and Torbay. During the past year we have had to adapt to attending a lot of meetings remotely. Where face to face work has continued, we have adhered to strict rules in order to maintain a Covid safe environment for our staff and clients.

What would you be doing?

You will be working across the two contracts, on site at Langdon for two days per week and travelling across Devon and Torbay for the remaining time. Some of the Devon and Torbay work is still remote at present but we hope this will change in the not too distant future. In addtiton, you will be:

• Providing a high quality, responsive and effective advocacy service in accordance with the service specification, contract and legislative timescales.
• Ensuring that individuals understand and can exercise their rights; supporting people to access information, to understand better what is happening, what is planned, and the options available to them to make better informed decisions and be more involved in their care and support.
• Acting on allocated referrals in accordance with the service standards and engagement protocols, communicating with referrers as required in order to ensure the client’s rights under the relevant act are observed.
• Representing patients’ interests when they are not able to do so themselves, including working within a best-interests framework for any eligible patient who lacks the mental capacity to instruct the advocate
• Keeping accurate factual records relating to the service users and their cases, including keeping the case management database up to date.

Do you have what we are looking for?

• Completed, working towards, or willing to work towards The National Qualification in Independent Advocacy (Level 3 or new Level 4)
• Completed, working towards, or willing to work towards additional specialist units: IMCA, DoLS, IMHA, ICAA.
• Experience of working in one or more of the following specialist areas: learning disabilities; mental capacity; mental health; older people; physical disabilities; sensory impairment; substance misuse.
• A good understanding of advocacy practice and principles of empowerment and knowledge of relevant legislation
• Ability to respect and promote a person’s right to make informed choices and decisions without influence
• Ability to manage a complex caseload covering a wide range of subjects ensuring independence and clarity of decision making.
• Ability to support clients who may have a range of communication and other needs.
• Ability to collate information and write formal reports to a high professional standard.
• Ability to travel throughout the locality.

What will you receive?

You will receive the opportunity to make a real difference every day. This will be made possible due to our excellent career development opportunities including funded face to face training, and a range of online e-learning courses.

You will also receive:

• Salary of £21,703.54 to 23,906.01 pro rata  
• Contributory pension scheme
• Life assurance and employee assistance programme
• 25 days annual leave rising to 30 days plus bank holidays  
• Your "Rethink Day" - 1 day’s additional leave (pro rata) on your Birthday
• Eyecare vouchers
• Flexible working  

Don’t just change jobs, change lives!

Just a couple of final things,

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this. Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible. If a shortened closing date has a significant impact on your ability to apply, please let us know.