Practice Manager Jobs

Job description

We're seeking a talented and motivated Campaigns and Marketing Manager to lead and execute innovative marketing campaigns and strategies aimed at increasing awareness, engagement, and support for Southampton Hospitals Charity. This role will involve developing and implementing compelling campaigns across various channels to drive donations, event participation, and community involvement.

About the Charity 

We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton NHS Foundation Trust by providing vital funding for innovative projects, state-of-the-art equipment, and cutting-edge research. Our work is made possible through the generosity of individuals, businesses, and community groups who share our vision of exceptional healthcare.

Main Responsibilities:

Campaign Development and Management:

• Lead the development and execution of integrated marketing campaigns that align with the Charity's objectives and resonate with our target audience.
• Conduct thorough research to understand audience demographics, preferences, and behaviors.
• Collaborate with internal stakeholders to identify key messages and stories.
• Develop creative concepts, visuals, and messaging.
• Oversee the production of marketing materials.
• Evaluate campaign performance and effectiveness, identifying areas for improvement and optimisation

Digital Marketing and Content Creation:

• Develop and implement digital marketing strategies across various platforms, including social media, email marketing, website, and digital advertising, to maximise reach and engagement.
• Design and execute email marketing and donor campaigns.
• Optimise website content and user experience.
• Implement digital advertising campaigns across platforms.
• Generate compelling stories, testimonials, and case studies.
• Develop multimedia content and write persuasive copy for marketing materials, fundraising appeals, event promotions, and donor communications.

Brand Management, Data Analysis, and Reporting:

• Develop and maintain brand guidelines, ensuring consistency in messaging, tone, and visual identity across all channels and materials.
• Monitor brand mentions and sentiment online.
• Conduct periodic brand audits.
• Champion the Charity's brand values and mission.
• Set up tracking mechanisms and analytics tools to monitor campaign performance.
• Analyse data to assess campaign effectiveness and audience engagement.
• Prepare regular reports and dashboards summarising campaign results, trends, and insights for internal stakeholders.

ABOUT THE ROLE

We are looking for a Bid Manager and Writer to join our Bid Team, which is part of the wider Development, Marketing, and Communications Department! You will support the delivery of effective business development strategies and activities to achieve organisational growth and to enhance our existing services!

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

You will be responsible for leading on specific competitive tendering and bidding processes on behalf of the group, writing high-quality competitive tenders and proposals, understanding the current market and feeding information to guide strategic planning, and supporting colleagues within the wider group to develop products, funding bids, and proposals!

Working Pattern: 37.5 hours per week, 09:00 - 17:00 Monday to Friday, based in our central office in Islington, with flexible work from home available. You will also be expected to travel across London and the South East, as well as our other locations to attend market engagement and bid related activities and attend regular service visits.

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

ABOUT YOU

We're looking for a passionate writer, someone with previous experience writing bids and/or proposals, securing new or existing contracts. We're looking for an effective communicator, with a high attention to detail and quality. You will be passionate about what we do, supporting vulnerable people and understand the complexities of their backgrounds. 
We're looking for a self-starter, someone who can form effective purposeful relationships within the organisation and externally, someone innovative, creative, and able solve problems to support our growth!

OVERVIEW OF KEY RESPONSIBILITIES

Bid Writing and Management

• Lead in all elements of the bidding process which includes writing competitive bids within strict deadlines.
• Identify, research, and communicate opportunities and needs across the organisation, working proactively with colleagues at all levels to identify fundable initiatives.
• Host internal and external briefings and liaise with relevant teams to develop compelling bids which are fit for purpose, realistic, and aligned with organisational needs and aims.
• Lead the development of specific bid responses which includes the structure, content, and responses. Ensure tenders are submitted on time and achieve the highest scores by the evaluator(s).
• Develop and manage an internal network of subject matter experts and bring them into the development and writing process as required.
• Support colleagues in developing presentations, and briefings.

Partnership Building

• Build and maintain effective stakeholder relationships internally throughout the organisation and externally with external partners and organisations.
• Represent Social Interest Group and our subsidiaries in market engagement and events online and in-person and support with all aspects of enhancing and developing our brand.

Organisational Growth

• Identify priorities from strategy and business plans, translating growth plans into effective practices aligned to SIG’s mission, vision, and values.
• Collect and share information relevant to teams involved in Mobilisations and TUPE’s for won bids. Ensure communication is clear, and concise, providing a logical strategy and direction to follow to ensure a smooth transition for new contracts.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Previous experience in a similar role with similar responsibilities, this includes a track record of securing new bids and/or retaining existing contracts
• Previous experience in bid/proposal writing, reviewing, and editing
• IT Proficiency, ability to learn new software programs, experience in Microsoft, including Word, Excel, and Outlook
• Ability and willingness to travel and attend market engagement events and to visit services to gain greater understanding of what SIG offers and to inform teams of relevant tender responses
• Ability to create and write engaging content, with proofreading skills
• Proven ability to prioritise and juggle multiple tasks and competing priorities within a fast-paced environment
• Excellent communication skills both written and oral and ability to build relationships
• Ability to review large amounts of information and research materials to inform model development and shape tender responses
• Proficiency in navigating tender portals

What we would like, but not essential:

• Previous experience managing the full bidding process end to end from pre market engagement and contract notification, through to award
• Previous experience working in the same or similar sector

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:

• Can this be stopped?

• How do I (or my child) live this life?

The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

The Muswell Hill Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.

JOB DESCRIPTION AND PERSON SPECIFICATION

Responsible to

Area Manager

Direct reports

Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.

Working hours and contract

Permanent, full-time

Salary

£23,933 plus OTE Bonus

Location

Muswell Hill

 

Role Responsibilities:

Purpose of Job

· To coach, lead and manage a team of volunteers

· Drive sales performance to exceed targets, maximising cost efficiency

· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.

· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures

· To promote strong relations within the local community to enhance the profile and good name of the charity

Main Responsibilities

· To deliver shop income plan

· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success

· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution

· To develop a culture of ownership and follow up within own team and volunteers

· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house

· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans

· To role model and promote effective team communication, celebrating success and sharing best practice

· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager

· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner

· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers

· Promote, monitor and act on internal and external customer feedback

· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders

· To monitor and check security of stock and debrief variances with the Area Manager

· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations

· To take ownership of good housekeeping for all areas of responsibility

· To accept responsibility and carry out any other task commensurate to the role

Person specification:

Skills, knowledge & experience

Sales and Profit

· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance

· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events

· Manage the team to maximise income from Gift Aid on donated products

· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team

Shop Floor

· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team

· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to

· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes

· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows

· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)

· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose

· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety

Leadership - Volunteers

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution

Leadership - Paid Staff

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.

Management - being part of Vision Foundation

· Play active part in the charity, including attending and contributing to all-staff meetings

· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work

· Be accountable for the integration of the shop into the local community in collaboration with the shop team

· Empower the team to respond to all appeals and fundraising opportunities.

· Adhere to and enforce Vision Foundation’s safeguarding policies.

Other

· Required to adhere to Vision Foundation’s vision, mission and values

· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Personal qualities

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To demonstrate a calm and logical approach to problem solving

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

· Comfortable working in a small team both strategically and operationally

· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

· Able to provide positive, dynamic, tenacious and flexible leadership at all times.

· Results-driven, able to measure and quantify own outcomes.

· Adaptable to changing landscape and evolving organisation.

· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

· Excellent verbal and written communication skills

· Highly organised with ability to plan effectively and allocate resources appropriately.

· An understanding of and commitment to London’s blind and partially sighted people.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

We are seeking a Programme Manager to support the delivery and continued development of the Academy’s Systems Approaches in Government programme.

The role

As the Programme Manager, your role is pivotal in supporting the delivery and continued development of the Systems Approaches in Government programme, driving the advancement and application of systems approaches across government. You will have strong programme management skills and experience that you can apply to mobilise systems approaches and their application in an engineering policy context.

Working closely with the Programme Lead and Programme Officer, your responsibilities encompass a diverse array of tasks, from coordinating the delivery of workshops and projects to nurturing relationships with stakeholders within and beyond government. Collaborating with policy experts and external partners, you'll spearhead initiatives aimed at promoting systems approaches, both internally and externally. Through the development and dissemination of learning resources, you'll equip Academy colleagues with the skills needed to embed systems approaches into policy formulation and societal responses.

You will champion the adoption of innovative approaches to address complex societal challenges, aligning with the overarching programme vision and Theory of Change. Within your role you will be responsible for ensuring accurate monitoring and reporting of the program's impact. You'll also be instrumental in maintaining operational efficiency by overseeing processes, managing risks, and fostering stakeholder engagement through effective database management.

In addition to operational duties, you'll play a vital role in elevating the programme's profile through integrated marketing strategies and collaborative partnerships. By leveraging the programme's outputs and networks, you'll contribute to the broader strategic objectives of the Academy while actively engaging with stakeholders at all levels.

Your role extends beyond the confines of the programme, as you'll contribute to cross-Academy initiatives and foster a culture of continuous improvement. By promoting diversity and inclusion and sharing best practices, you'll help shape a dynamic and forward-thinking environment.

Who are we?

Engineering matters. It shapes our everyday lives, from our ability to turn the lights on, have a hot shower and commute into work, to the mobile phones we rely on to keep connected. It also plays a vital role in addressing some of the biggest challenges facing society today, from climate change, to global health pandemics and cyber threats.

The Royal Academy of Engineering is a charity that harnesses the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we’re growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age.

With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.

Why work for the Royal Academy of Engineering?

We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen now and for future generations, we want you to get in touch.

This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.

We are looking for talented people who want to make a difference, to join our team – is this you?

Company Benefits

The Academy offers a fantastic package of additional benefits including:

• BUPA cash plan
• Private medical insurance
• Access to Employee Assistance Programme
• Independent Financial Advice
• Non-contributory pension scheme with 10% employer contribution
• Life Assurance, 4x annual salary
• Health and wellbeing programmes
• Generous holiday allowance
• Wellbeing days and office wide Christmas leave
• Significant investment into your personal and professional development
• Regular social activities
• Subsidised restaurant

Location

Our light, spacious head office is based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline for office-based working of a mandatory weekly team day plus further days each week as required for the role and the Academy.

How to apply/Interview process

To find out more and to apply, please visit our website. As part of your application, you will be asked to upload a CV and a supporting statement explaining your interest in this role and how you fit the experience, knowledge, and skills profile.

Closing date: 12 May 2024.

Interview date: w/c 20 May 2024.

The Academy is committed to making reasonable adjustments to remove barriers that hinder applicants from applying or staff from working effectively and comfortably.

About the role

The Exchange is seeking an experienced, talented and driven Venue Hire Manager to maximise venue hire income for The Exchange with responsibility for all aspects of hire events.

Situated in the Thames-side town of Erith, The Exchange is dedicated to creating opportunities for people to come together and celebrate life, craft, and community. Ideally located on the border of London and Kent, The Exchange is a perfect venue to attract guests, offering them something unique and memorable in intimate and unique surroundings. This includes the newly renovated “Exchange Town Square” and the beautiful garden designed by award-winning garden designer Sarah Price.

Our aspiration is to develop a craft focused venue hire programme, where every detail has been carefully thought through, leading to unique and inspirational experiences – this will be the role of the new Venue Hire Manager.

Principle Duties:

• Venue Hire Management: Lead for all hire enquiries and bookings from initial conversations through to event delivery and after-care.
• Sales and Business Development: Proactively drive venue hire sales, convert enquiries, and reach budgeted targets, working to develop opportunities with current, returning, and prospective clients. To be conversant with the wider sector, benchmarking against competitor spaces, engaged with external networks and leading on venue hire promotion and marketing opportunities.
• Administration: lead and maintain all enquiries and bookings, communication with internal colleagues to optimise event delivery before, during and after, and develop and maintain accurate monitoring and evaluation reporting.
• Customer Service: provide exceptional service to all event hirers and suppliers with a professional, efficient, and welcoming attitude.

Responsibilities:

• Proactively research and reach-out to new business hire opportunities, exploring new creative opportunities to optimise use of the building and garden, regularly benchmarking The Exchange pricing and proposition.
• Promoting the location through a variety of marketing channels such as social media.
• Responsibility for all venue hires from enquiry to bookings to on-the-day and after care. This includes supervision and scheduling of duty managers, tending to any incidents or queries, liaising with catering services and supervising their requirements and logistics, building security.
• Negotiate and agree venue hire events including final contracts, invoicing, and scheduling.
• Ensure excellent communication with all colleagues to ensure smooth event procedures and positive client outcomes, including cleaning and organising the venue and facilities pre and post event.
• Develop and maintain systems for monitoring, analysis, and evaluation of hire events in context of budget targets and for improving customer service and repeat business.
• Establish best practice procedures and protocol for wide range of clients e.g. private, corporate, charity.
• Develop excellent supplier relationships e.g. event planners, caterers, local companies – to build and promote opportunities to hire spaces and develop a beneficial ‘approved suppliers’ list.
• Operating within rigorous H&S and security frameworks, including taking responsibility for opening and locking up, final building checks.

Personal specification:

Essential:

• Experience of developing pro-active sales leads, and up-selling additional opportunities utilising knowledge of marketing channels and techniques.
• Evidence of excellent customer service and experience of dealing with challenging and complex events.
• Motivated with an eye for detail and a desire to achieve high standards.
• Sound knowledge of security and safety measures and risk management strategies.
• Confident, calm approach to working within a high-pressured, busy environment balancing multiple demands.
• Excellent communication, listening, diplomacy and problem-solving skills.
• Evidence of positive and effective working with inter-departmental teams to achieve shared objectives.
• High level of written and verbal English communication skills.
• Strong negotiation skills both financial and verbal.
• Highly organised with initiative and strong time management efficiency.
• Ability to work flexible hours dependent on events bookings and the needs of the operation.
• The right to live and work in the United Kingdom.

Desirable:

• Working in an arts and culture / community / heritage venue environment.

Deadline for applications: Sunday 05 May

Interviews scheduled for: Wednesday 08 May

Registered Manager (11955)

Salary: up to £50,400 per annum

Location: Chesterfield, Derbyshire

Contract/Hours: Permanent, Full time, 37 hours per week - Monday to Friday with some flexibility to meet the needs of the service.

Closing Date: Midnight on the 5th May 2024

Benefits: 29 days annual leave PLUS bank holidays, PLUS the option to purchase an additional 5 days. The opportunity to gain professional qualifications, excellent training and development opportunities, flexible maternity, adoption and paternity packages, up to 7% employer contribution pension, discount portal with your favourite brands. Blue Light Card

Vulnerable children in the UK need your help

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

As Registered Manager you will work with a range of professionals, parents and carers in the Derbyshire and East Midlands area to ensure that our children and young people who have a varying level of learning and physical disabilities are supported with a person-centred approach, helping them to develop to their full potential and through the next stage of their life journey.

As Registered Manager you will lead, inspire, and motivate your team to hold the highest aspirations for our children and young people and oversee the running of our 4 bedroom home liaising closely with Ofsted to ensure regulatory compliance and excellence. We will actively support you in your role and provide you and your team with specialist training, development, and supervision.

How you'll help to create brighter futures

Some key responsibilities of your role as a Registered Manager will be;

• Establishing a new long stay children's home for children and young people with learning and physical disabilities including the recruitment and induction of a new staff team.
• Providing high quality supportive 1:1 and reflective supervision to direct reports.
• Promoting and delivering the highest standards of safeguarding practice utilising existing processes and best practice to create a safe positive work and service environment.
• Developing and maintaining effective working relationships and maintain channels of communication with colleagues, community organisations, partner agencies and other external agencies.
• Developing and maintaining effective networks, relationships, partnerships, and contacts to improve outcomes for children, young people and families.
• To work closely with Ofsted to ensure we are operating a home that is deemed to be offering each child high quality care through effective leadership and management.

Let's talk about you

Whilst a management qualification Level 5 would be great, we are open to those with experience in a management role within a residential/social care setting. 

• At least 2 years experience in the last 5 years of working in a position relevant to residential childcare and at least 1 years experience in a leadership role.
• Creating an inclusive service, in terms of meeting the needs of the children and establishing a workforce that further enables an inclusive environment.
• Knowledge and understanding of the OFSTED requirements.
• Demonstrable experience of working with children with complex needs.
• Experience of leading by example with the application of safeguarding practices and policies.

We look forward to receiving your application

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about us is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The UK Trauma Council (UKTC) is nationwide platform bringing together expertise in research, practice, policy, and lived experience in the field of childhood trauma. We are seeking a Programme Manager to work closely with UKTC Co-Directors to coordinate and oversee the entire programme of work.

The ideal candidate will have significant experience of leading complex projects involving multiple stakeholders. They will be skilled in building strong relationships, managing budgets and developing strategies for income generation. The ability to working autonomously is essential and we would expect the successful candidate to have working knowledge of co-production processes with Experts by Experience as well as commitment to improving the mental health of children, young people and families. Please refer to the Job Profile for a more detailed overview and all the role requirements.

The UKTC is a unique project, bringing together experts from across the UK to produce resources and training that support those working with traumatised children and young people. This role is an opportunity to make a meaningful difference to a huge number of traumatised children and young people.

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).

Contract duration
Permanent.

Closing date for applications
Midday (12pm), Tuesday 7 May 2024.

Notification of interview
Shortlisted applicants will be notified no later than Monday 13 May 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews
Interviews will be held on Monday 20 May 2024 (afternoon).

How to apply
Please visit our Careers page to register and apply online. We are unable to accept CVs and kindly request no contact from agencies.

Springfield Advice & Law Centre is a community based legal practice and a registered charity. We were formed in 1982 when we were set up to serve the mental health community.  We are based mainly on the site of Springfield University Hospital Mental Health NHS Trust.  Springfield Law Centre is unique as a working model of a health justice partnership.

We are seeking a for a new Director & Head of Legal Practice to take forward this unique, niche Law Centre.  There is an opportunity for expanding the work of the Law Centre and showcasing the worth of health justice partnerships.We are looking for an energetic and compassionate lawyer with a broad experience of either housing or community care casework and representation, who is capable of being a legal aid category supervisor in either area, who has the confidence to lead the team and to develop it so that we can continue to make a real difference within the community.

Qualifications and experience

1. 5 years’ PQE qualified lawyer, with demonstrable experience of management at a senior level.
2. Ability to meet the supervisor for the Legal Aid Agency contract in either housing or community care.
3. A track record of implementing and managing change. 
4. A track record of leading and motivating others demonstrating strong people skills.
5. A track record of innovation and problem solving.
6. Appropriate skills and experience that demonstrate an ability and commitment to manage staff effectively. This should include support, supervision, and appraisal and performance management.
7. Appropriate skills and experience to effectively handle and manage complaints.
8. Experience of managing a Legal Aid Agency Contract and Legal Help matters, with billing targets.
9. Ability to bill all types of legally-aided work and to report to the Legal Aid Agency.
10. Ability to manage a varied caseload of sufficient, appropriate matters to meet the billing target in place.
11. Ability to draft appropriate documentation in your specialist area of law.
12. Experience of giving successful training or talks, for example giving presentations, or
13. representing clients before Courts or Tribunals.
14. Skills
15. Ability to take an active role in, leading the direction of the Law Centre, developing new strategies and raising profile.
16. Ability to manage the Lexcel Quality Mark and ensure that systems and standards are maintained across the organisation so that audits are passed.
17. Ability to understand the financial viability of the Law Centre.
18. Ability to report effectively to funders and to monitor progress against grant funded projects.
19. Commitment to equality and diversity as set out in the principles and policies of the Law Centre.
20. Ability to be self-servicing: you will be expected to manage most of your own typing, filing and billing of Legal Help/Aid cases to comply with LAA requirements.
21. Ability to prioritise your workload with minimum supervision.
22. Excellent communication skills: you must be able to relate well to colleagues, clients and third parties, in person, in writing and on the telephone, despite the pressures of the role.
23. You must be very well organised, with excellent ICT skills, in order to work well under pressure without compromising standards.
24. Ability to work flexibly and outside regular office hours including attending and reporting to the trustees on the progress of the Law Centre.

Consideration will be given to requests for flexible or family friendly hours of work to include job share, part time working or specific proposals. The Management Committee consider the range and number of duties to be a full-time role and that any reduction from a full-time role will result in a division of duties to accommodate all aspects of the Law Centre’s needs and aspirations.

We are looking for a Product and Portfolio Manager within our Porfolio Development Team. You will have demonstrable experience in product/portfolio lifecycle management as well as a proven track record of successfully developing a cohesive portfolio strategy. You will need significant experience of meeting new business targets and driving business growth, as well as the development of a new business pipeline.

Salary: £40,708 - £46,523 per annum

Contract period: Permanent

Reporting to: Chief Operating Officer

Team: Portfolio Development

Location: Oxford / hybrid working (up to full time from home, in line with Picker's remote and home working policy - must be based in the UK)

In this role, you will work closely with colleagues to introduce new products and services that will support our growth and charitable impact. The role will include responsibility for meeting a new business target, through lead generation. This is an important and dynamic role that will require strategic thinking and a strongly collaborative approach. 

This role

In this role, you will:

• Manage the existing product portfolio, reviewing the existing offering in relation to market trends, client needs, the competitive landscape and the Charity's strategic goals
• Develop detailed product knowledge across the portfolio of products, leading development activity for each area alongside ongoing assessment of financial performance and product/service viability.
• Recommend and oversee product improvements, using market demand and customer and colleague feedback to identify and prioritise change.
• Working with the Chief Operating Officer and service leads to understand trends and opportunities across the portfolio and associated markets.
• Engage with expert colleagues from across the organisation to understand and support the development of their product ideas, evaluating these against internal and external factors including feasibility, expected value, and market demand.
• Financial and strategic modelling of new product options based on market demand, fit to Picker strategy, impact/income potential, strength of offering and ability to reach target audience.
• Work in partnership with the Chief Operating Officer, Head of Service Delivery, service leads, and the Marketing and Communications Manager to develop marketing plans to support demand generation on a thematic basis, providing expert product knowledge, customer insight and new business leads.

About You

You will have:

• Demonstrable experiences in product/portfolio lifecycle management.
• Demonstrable experience of managing project timetables, including reviewing progress and amending plans to address changing requirements 
• Proven track record of successfully developing a cohesive portfolio strategy that supports brand integrity/growth, whilst growing individual business lines/products/services
• Significant experience of meeting product/service business targets. Including driving business growth with new services and/or in new markets     
• Experience of success in the development and qualification of a new business pipeline (including campaign management and follow-up)
• Demonstrable leadership skills, with the ability to lead projects through to successful completion
• High levels of IT literacy, especially in Microsoft Word, Excel, PowerPoint, Outlook, Teams  and Dynamics
• Highly numerate and confident in dealing with quantitative data including management and financial information 
• Ability to work collaboratively at corporate and departmental levels and, where necessary, with external suppliers and contacts 
• Excellent grasp of the English language in the business context 
• Ability to apply innovative thinking to identify how new research methodologies could be beneficial to the organisation and its clients
• Empathy with Picker and its aims

This is a summary of the job description. Please review the full job description below.

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.

We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.

Working with us

Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact.

Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.

To support you we offer a friendly, person centred working culture with many benefits including:

• Flexible and hybrid working opportunities, including flexible start and finish times
• Convenient Oxford location with free parking
• 25 days holiday, increasing to 30 days, plus public holidays
• Option to buy or sell up to 5 days of annual leave
• Christmas office closure (currently an additional 3 1/2 days leave)
• Contributory company pension scheme (currently employer matching up to 8%)
• Enhanced maternity, paternity and adoption pay
• Free life assurance (currently 4 x salary)
• Tailored learning and development, including access to complete iHasco training library
• Health and wellbeing resources including an Employee Assistance Programme
• Season ticket loan scheme
• Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team

We're looking for a Senior Project Officer, to work in our Innovation and Practice team and support exemplary, agile project management across Involve. 

This is an exciting time to join the Involve team. Alongside increasing public and political interest in our approaches, we are increasing the size and impact of our project work. We have a couple of new multifaceted projects which need really effective and agile project management. As a Senior Project Officer you will contribute to all aspects of our delivery, with a particular focus on project and programme management of larger projects. Your main focus will be on:

• Project management and delivery - core project management and logistics, running onboarding for participants, event management, analysis and reporting, and facilitation

• Building our project management approach further - supporting Involve to build our project management capacity and resources that are appropriate for our creative, inclusive processes and culture

• Project and programme design - working with project teams to design entire projects and processes which use deliberative, qualitative and participatory methods

• Project impact - recording and monitoring how our projects work, the kinds of impacts they have, and the ways they contribute to Involve’s mission. 

This Senior Project Officer role sits in our Innovation and Practice Function. Our team’s daily work includes setting up, managing, designing, delivering and reporting on a wide range of participatory and deliberative processes, ranging from small scale, hyper-local community engagements to large, national, multi-event Citizens’ Assemblies and longer term projects. Our processes can be face to face, hybrid, or online, and often involve bringing together different groups from within the public with interested parties and experts from across government, business , academia and civil society.

In addition, you would work closely with our Capacity Building and Standards team to support their work helping others to deliver these approaches and contribute to our communications and advocacy work. You will also support fundraising for grants and projects, responding to tenders and writing proposals and building relationships with our funders, collaborators and clients. 

We are looking for an excellent project manager, able to manage fairly large projects and task manage others at all levels to ensure smooth delivery. You will be great at managing relationships at all levels and working with others to get things done. Given the nature of our work we are also looking for public participation skills, or relevant or transferable expertise and an understanding of deliberative practice. That will enable you to design and deliver project management, and support facilitation that fits our work and enables you to contribute to advising our clients on designing and delivering effective engagement. It is critical that you are open to new ideas, a good team player, committed to shifting power and addressing inequities in our society and that you are passionate about furthering our vision. Experience of building project management capacity, fundraising and staff management is desirable. 

Salary band: £38,975 - £43,584

Location: Flexible. Must be comfortable with committing to regular travel both for project work and Involve team activities. Must be able to travel across the UK.

Hours: Full time preferred, 35 hours per week, with flexible or part time considered.

We are looking to recruit a HOPELINE247 Manager to enable the delivery of an outstanding suicide prevention helpline, through the effective management of HOPELINE247 advisers, alongside the promotion and development of the service.

What you will do:

Provide leadership, guidance, and effective line management to a team of suicide prevention advisers.

Ensure a consistent and high-quality service is delivered through effective quality assurance processes.

Manage staffing and resources effectively to ensure the efficient running of the helpline service.

Risk assess and provide advice and guidance to the team, in relation to safeguarding matters, in line with policy and procedures.

Provide ad hoc rota cover to support a range of clients via multi-channel communications, adhering to HOPELINE247 remit at all times.

To be successful in this role, you will have:

A proven track record of building and managing an effective team, supporting their development and managing their performance.

Previous experience of building, developing and managing effective partnerships with internal and external stakeholders in the community, voluntary, statutory and political settings.

Previous successful experience of working in suicide prevention or mental health.

Awareness of the issues around safeguarding and how these can affect young people and adults at risk.

Degree level or a professional qualification in Health, Nursing, Social Work, Community Work or a related discipline.

Salary: £34,224 per annum (Scale point 29), progressing by increments to £36,869.25 per annum (Scale point 32). As a night shift worker, you will receive an additional allowance of £10 per night shift. This will be paid on a monthly basis along with the salary.

Hours: 33 hours per week

Working arrangements: This role will work shifts starting at 10:25pm and finishing at 07:40am. Shifts will be on a rota bases across a 7-day working week. 33 hours will be based upon working 4 nights shifts per week.

Location: Edgbaston, Birmingham
Contract: Permanent

Benefits: You will receive 28 days’ annual leave plus Bank Holidays (pro rata for part-time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: Midnight 6th May 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications, so please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

So, if you’d like to join us as a HOPELINE247 Night Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Join our award-winning team and make a life-saving difference to people and animals.

Working as part of the newly-formed Research Solutions function, the Marketing Manager will play an important role in the team’s day-to-day operations and audience engaging activities so that together we will realise our vision of a world where human diseases are cured faster without animals.

Main responsibilities include:

•    Contributing to the development and implementation of the charity's marketing strategy
•    Developing and delivering integrated multi-channel marketing campaigns
•    Managing the development and implementation of projects to increase understanding and engagement of our audiences
•    Monitoring and evaluating to support continuous improvement
•    Championing the effective use of the charity's digital platforms
•    Promoting best practice in marketing and data processes

Download the job pack for a full role description and person specification.

REF-213 547

FearFree deliver services across the South West for victims of domestic abuse, those who harm and their families and victims of sexual violence and stalking. We provide responsive, victim focused and trauma informed support and this post is fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

This post will be based in our Devon domestic abuse service and is an exciting opportunity to support the delivery of our services which include IDVA Support for high risk service users, Education and Recovery support for medium and standard risk, Behaviour Change Support for those who harm and support for children and young people who have witnessed domestic abuse and YPIDVA support for those in abusive intimate relationships.

Key responsibilities for this role include:

• Leading day to day operations within the Devon services.
• Line management of team managers
• Ensuring the services work to Accreditation best standards including Leading Lights and Respect.
• Monitoring the outcomes of the service, data and reporting to commissioning partners.
• Overall responsibility for safeguarding across the service.
• Building relationships with partner agencies across Devon.
• Promotion of our service across the local area.
• To provide leadership, direction and support to staff ensuring excellent management of the service, including direct line management of the team managers.
• To coordinate the development and maintenance of partnerships with other agencies, to ensure effective, allied approaches to client support.
• To promote an organisational culture of engagement, improvement and best practice to deliver a high quality and accessible service.
• Ensure performance targets are monitored and delivered on time.
• To make recommendations to the Head of Services and Director of Service about the best use of resources.
• To ensure all service users are provided timely and holistic support to help them change their behaviour.
• Deliver training to new staff, partner agencies and local organisations to increase knowledge and understanding of Domestic Abuse, including Bystander Training.
• Ensure the service is risk focused and trauma informed, with a clear focus on safeguarding.
• To lead on accreditations required such as Leading Lights and Respect.

Advising on new development opportunities

• Utilising data, local and national knowledge, identification of unmet needs, professional relationships and best practice to contribute to new opportunities.
• Ensure that the charity continually operates innovatively, flexibly and with service users’ needs at the heart of service design and delivery by horizon scanning, identifying emerging trends and new opportunities and lead through to successful implementation.

Leadership and management

• Provide inspirational leadership and effective management to the team ensuring that all staff and volunteers are actively working to achieve the charity’s vision, mission and strategic ambitions.
• Ensure all staff and volunteers are effectively performance managed and live the charity’s values and have all appropriate resources to achieve excellence in their field.
• Work alongside colleagues from across FearFree to provide support, assistance and management to over teams where required.

Budgets and Financial performance

• Contribute to the creation of annual and three year budgets and financial targets.
• Carefully monitor and evaluate both financial and non-financial performance and create contingency plans to predict and rectify any variables.
• Develop effective business cases to propose new developments within the annual budgeting process but also progress ad hoc opportunities as they arise.

Governance and regulation

• Provide regular performance and project reports to the Head of Services, Director of Services and Commissioning partners.
• Provide performance and project reports and attend regular meetings internally and externally as requested.
• Provide evidence based assurance that the service meets or exceeds the contract terms and report to commissioners against performance indicators

Relationships and partnerships

• Proactively build relationships with the wider statutory and voluntary partners across the charity’s areas of operation.
• Actively network across the operating area and beyond to build the charity’s reputation and harness support for the organisation.
• Effectively manage contractor relationships including sub-contractors to ensure FearFree is a priority provider.

Development

• Demonstrate continuous professional development as part of the charity’s ethos as a learning organisation.
• Ensure the charity’s learning and excellence ethos is demonstrated through excellent performance management and continuous learning and development.
• Actively participate as required in the training of staff and others working as part of the charity’s ethos as a development organisation.
• Build networks across the charity sector to harness relationships and share best practice both to the organization and the wider sectors benefit.

Technology

• Ensure all staff are fully IT literate and have the necessary skills and technology to fulfill their roles effectively. 
• Work with the SMT to ensure all data is protected and systems are conversant with current Information Governance legislation.

For a full job description/person specification and to apply, please follow the link provided on this website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Warwickshire Community and Voluntary Action

is recruiting

ICS VCFSE Collaborative Programme Manager

£43,775 – pro rata
30 hours per week
Permanent subject to funding

Hybrid/Office (Leamington Spa) with regular travel
across Coventry and Warwickshire

Are you passionate about driving positive change within the Voluntary, Community, Faith
and Social Enterprise Sector (VCFSE)? Do you thrive in collaborative environments and a

enjoy strategy?

We are seeking a motivated, dynamic individual with project and programme management
experience to join our team. As the ICS VCSE Collaborative Programme Manager, you will
work across Coventry and Warwickshire, supporting and coordinating initiatives aimed at

embedding the VCSE into the Integrated Care System (ICS).

The Key Responsibility for this role includes the delivery of the VCSE Reference Group's
work plan, driving initiatives to integrate the ICS by working closely with the VCSE and wider

ICS partners to deliver the ICS Community Strategy.

This role provides the opportunity to make a significant impact to reduce health inequality
within the VCSE sector and work in a dynamic and collaborative environment.

Competitive salary and benefits package.

If you think you fit the brief for this exciting role, please submit your CV & Covering letter which evidences
your ability to meet the requirement of the role.

No agencies please

WCAVA is an equal opportunities employer -
‘Putting Equality, Diversity and Inclusion into Practice’
Closing Date: Thursday 16th May 2024 at 23:59am
Interviews: Friday 24 th May 2024