Practitioner jobs in city of london, england
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the project
The Housing Advice Practitioner will by providing tailored advice and guidance through mainly remote online or phone support, as well as in person housing advice at a weekly housing advice surgery in the community. The role will include advocacy, coordination with legal services, workshops, and ensuring sustained support for families.
This new Information and Advice Support Service is established to a) provide a light touch swift response service for less complex housing issues; and b) develop mechanisms for the early identification of emerging housing problems.
About the role
We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to individuals and families. This role involves responding to enquiries, conducting housing surgeries, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. In this role, you will be working in partnership with community organisations and the council to coordinate tailored support for each client to address their housing issues. The objective of the programme is to provide advice and support to clients who have problems related to their housing and to improve wellbeing and awareness of tenancy rights and housing polices.
About you
You will have experience of providing housing advice and working with individuals with complex needs.You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change.
You will have:
- Excellent interpersonal and communication skills
- Strong knowledge of housing policies and tenants' rights
- Experience of delivering holistic support
- Experience arranging and delivering workshops or other community events
- Good experience of working in partnerships with community and statutory organisations
- Ability to research and connect with community and statutory organisations to promote the service
- Be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work.
- Have good organisational and planning skills
- To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
About Kineara
Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your mission
We are looking for an experienced, forward-thinking Head of Communications who will be responsible for the global communication strategy and ensure that key stakeholders, such as (institutional) fundraisers and marketing and communication teams in our fundraising markets have the necessary inspiring content, assets and information about our programmes. You will lead the War Child Alliance Foundation’s communications team and will also ensure there is an outstanding communications and marketing platform for our critical programmes, advocacy and scaling work. You will plan for and support the War Child Alliance internal communications processes to foster information sharing and support our People and Culture and Leadership teams.
Team
The War Child Alliance Communications team is responsible for the brand and the reputation on a global level for War Child, as well as overseeing all global and corporate communications and supporting the communications requirements of the War Child Alliance Foundation directorates. In tandem, the team also offers a robust service provision to our fundraising member network, supplying them with content, information and assets to support their communications and marketing outputs, and supports our internal communications processes across the Alliance.
What you will do:
You will report directly to the CEO of the War Child Alliance. Your key stakeholders will be those that are leading our programmes, scaling and advocacy work, global grants managers, research and development teams and the Fundraising and communications professionals operating in our fundraising markets. You'll lead, motivate and inspire a hugely talented team to innovate and adopt new ways of working in order to deliver our global communications.
You will be responsible for:
- Implementing the War Child Alliance Foundation’s communications and marketing strategy, linked to the Alliance strategy and goals, managing risks and barriers and overcoming these
- Designing and running processes with colleagues across the Alliance to coordinate comms approaches which work effectively for all Alliance members and offices.
- Managing (in some cases, developing) in collaboration with internal and external stakeholders, communication guidelines and policies, content calendar, campaigning frameworks and other marketing and comm’s tools and standard operating processes that enable strategy implementation.
- Overseeing the creation of creative and inspiring content about country and global programmes, research results and scaling efforts, our advocacy work and campaigns that help to raise brand visibility and engage new supporters and donors
- Acting as an inspirational team leader, able to bring others together so that there is a sense of shared purpose and cooperation among the Alliance members’ communication and fundraising teams.
- Drawing on the benefits of international diversity and our organisational culture, bring together people from many cultures with varied work experiences and different perspectives on strategic and organisational challenges.
- Pro-actively advise the CEO and stakeholders on internal and external global communications.
- Act as a focal point in the alliance for questions regarding internal and external communications.
- Act as a communications crisis focal point and lead in crisis situations.
Your profile
- Experience leading high profile and effective multi-functional, globally focused communication and marketing teams.
- Strong critical analysis and strategic thinking skills.
- Experience of providing strategic, integrated communications and compelling (corporate) storytelling for a well-known brand.
- Proven experience and an excellent eye for content marketing, global campaign and PR possibilities.
- Track record and a keen ability in responding to reputational risks, crises or challenging situations quickly and professionally
- Intellectual and professional level at least equivalent to higher education and with a focus on a background in humanitarian affairs and development, ideally with exposure to child rights.
- Knowledge and experience of global brand identity development and promotion
- Knowledge and experience of global advocacy focused communications campaigns
- Strong ability to express skillfully in written and oral English is a must; mastery in Arabic, Dutch, French or Spanish is preferred.
- A highly networked individual, with a sophisticated network of contacts.
- Strong people manager and skillful team builder
What we offer
- Location : Amsterdam or UK. Preference is given to applicants who reside and have valid working permits. War Child does not offer relocation or visa sponsorship.
- Contract Duration: 9 - 12 months
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- Contract Type: Dutch /UK contract provided that you have the right to work there.
- Salary and benefits are in line with your residing country and contracting office, we offer local packages.
- UK Contract
- Salary range £62100 - £70100GBP per annum
- Flexible working - we recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, occasional working from home and compressed hours.
- Annual leave – 28 days per year (full-time) rising to 33 days with service, plus bank holidays
- Pension - all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis. This increases to 6% after one year's service.
- Family leave – we offer enhanced Maternity, Partner/Co-Parent/Paternity Leave, Adoption & Shared Parental Leave
- Health & wellbeing - employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
- Learning & development - dedicated to the investment in learning and continuing professional development for all our employees
- Workplace Nursery Benefit – employees make tax and NI savings on nursery costs for children up to the age of 5
- Flexible public holidays - up to two standard UK public holidays can be exchanged for those that have cultural or religious significance.
- Cancer Cover: Voluntary contributions can be made through payroll allowing employees to claim back on a range of cancer treatments.
- GP 24/7 Helpline: A GP helpline is be available to all UK employees providing access to a qualified GP, 24/7 via a telephone or webcam consultation, and offers diagnosis, advice and reassurance on a range of medical matters, as well as authorisation of private electronic prescriptions.
- Welcome Bag for new starters: A War Child Tote bag, War Child T-shirt and some other practical things to welcome new colleagues to War Child.
- Discounts on War Child Merchandise: 25% discount on full price War Child merchandise, available to all employees, sold through Shop for Good.
- Range of flexible benefits such a Cycle to Work scheme and season ticket loans.
- NL Contract
- Salary range € 5131 - € 6380
- Flexible working: Flexible working policy
- Pension -Full pension contribution from War Child
- Annual leave : 28 vacation days on full time basis (consisting of 26 vacation days plus 2 additional fixed free days, based on 40 hours work week);
- Compensation for travel and work from home costs;
- Laptop to work from any location and monthly mobile phone contribution of € 25;
- Learning & development - Possibility to follow training and/or courses where relevant;
- UK Contract
- Meaningful Impact: The chance to make a tangible difference in the lives of children and families affected by conflict, contributing to long-term, sustainable change.
- Equal Opportunities: War Child is an inclusive employer committed to diversity and inclusion, respecting all individuals regardless of age, gender, religion, ethnicity, nationality, or physical ability.
- Workplace Culture: War Child is dedicated to fostering a diverse, inclusive, and respectful workplace that prioritizes safety and fairness for all individuals. We strictly prohibit any form of discrimination, harassment, retaliation, or bullying within our organization
Why You Should Apply
- Make a Real Impact: Your work will directly contribute to providing quality education to children who need it most, creating lasting change in their lives.
- Career Growth: Join a dynamic organization that values your professional development and offers opportunities for learning, growth, and innovation.
- Global Reach: Play a key role in scaling a ground-breaking programme that operates in multiple conflict-affected regions around the world.
- Collaborative and Mission-Driven: Work alongside passionate colleagues and partners united in a mission to protect children and help them thrive despite adversity.
How to Apply
Qualified candidates are encouraged to submit their applications by November 26, 2025. We are reviewing submissions on a rolling basis, so early applications are strongly recommended.
Disclaimer
- Only applications received via our website are processed.
- If we appoint a suitable candidate before the given closing date, we reserve the right to remove the vacancy from our website before that date. In such a case, any responses received after that time are not processed.
- It could be that during our selection process the closing date for the vacancy is extended. If so, and you have not yet heard from us, your application will remain active.
- We have the right to close the advert before the deadline if we received many applications
By submitting your application you certify that all of the statements made in your application are true, complete, and correct and are made in good faith. You understand that falsifying, misrepresenting or intentionally withholding information will be grounds for rejection of your application or withdrawal of any offer of appointment or, if an appointment offer has been accepted, this will be ground for employment sanctions, such as, but not limited to, instant dismissal. In addition, you understand that you need to submit a Criminal Record Certificate and that, if you fail to submit it, no employment relationship can be established.
War Child is an international organisation, and we are committed to be a diverse and inclusive employer, placing human and child rights at the centre of our existence and work. We hire our new colleagues based on their talents, competences and shared values; we do not distinguish them based on their age, gender and gender identity, race, color, ethnicity, religion, culture, sexual orientation, disability etc.
The safety of children and youth is a paramount and essential to War Child’s work. War Child has a zero tolerance policy towards any form of abuse. To prevent placing children and youth at any risk this subject is addressed in our recruitment and selection procedures. Moreover, the accepted candidates will be required to state their commitment/ intent to be aware, consider and adhere to the minimum standards applicable in development and humanitarian settings, such as humanitarian values and principles, Sphere Humanitarian Charter, Standards in the Humanitarian Standards Partnership, Core Humanitarian Standard, International Humanitarian Law, Code of Conduct for the International Red Cross and Red Crescent Movement and Non-Governmental Organizations (NGOs) in Disaster Relief and IASC Six Core Principles Relating to Sexual Exploitation and Abuse.
The client requests no contact from agencies or media sales.
The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.
Job title: Support & Advocacy Practitioner
Westminster, London
Salary: £33,132 plus benefits
Contract: Permanent, full time (average of 35 hours in a 40 hour week)
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit a Support and Advocacy Practitioner to work collaboratively as part of a committed team to deliver an outstanding service and a range of personalised support that puts residents first and empowers them to achieve their goals and thrive in adult life. This is an exciting role in our Supported Accommodation team that will lead on co-producing bespoke support and move-on plans, involving key stakeholders such as Social Workers, Personal Advisors and other support providers where appropriate. You will engage residents to meet agreed outcomes and develop life skills, assisting with day-to-day support and tenancy-related matters. You will also identify and promote opportunities for employment, education and training and support residents to remove barriers to accessing these opportunities.
Please refer to the job description for further information.
In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. In your cover letter, please also answer the following 3 questions:
1. Tell us about your experience of working with young people who have experienced homelessness. What are the challenges and how have you provided support?
2. Tell us about your experience of safeguarding young people.
3. What attracted you to work for the Cardinal Hume Centre, and how would you ensure that our values are central to how you work with our residents?
If you are invited to interview, you will be asked to complete an application form before attending due to the safeguarding regulations within our supported accommodation.
This is a full-time role. You will work an average of 35 hours in a 40-hour week worked on a rolling rota (including weekends and Bank Holidays). Shifts are 8 hours (inclusive of a 1-hour unpaid lunch break) and include early, late and flexi/cover shifts.
We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check. This role requires an enhanced plus barred lists DBS check. If you are successful and have previously spent time working abroad, you will be required to obtain evidence of no criminal conviction from those counties. This is a safeguarding requirement.
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Additional discretionary wellbeing and celebratory days
· Access to Blue Light Card discounts
· Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.
· Life assurance cover (after probation passed)
· Season ticket loan
· Training and development opportunities
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Practitioner Psychologist
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Practitioner Psychologist
Location: Based in Croydon. Unfortunately this service does not have step free access.
Salary: £60,000 (Full Time Equivalent) Equivalent 8A NHS Banding
Shift Pattern: 22.5 hours per week, Monday to Friday working between 09:00 - 17:00, although some flexibility may be required at times with service needs. Working days can be agreed upon next stages of the interview process.
About the Role
We're looking for an experienced Registered Practitioner Psychologist with a background in clinical psychology to join our team in Croydon. The service offers a psychologically informed environment across four sites, providing low to high support forensic mental health services to our residents with forensic mental health needs, complex conditions, and dual diagnosis. In this role, you will drive the delivery of evidence based psychological assessments and interventions aimed at the rehabilitation and reintegration of our residents into the communities. This is a creative, evolving, and impactful role which works closely with our Group Psychological Lead and wider teams to provide support to staff and at times residents to support in providing a streamlined and psychologically informed service.
Key Responsibilities include:
- Provide advice, guidance, and support to the team with supporting our residents to overcome personal challenges and create a supportive environment
- Advise and streamline best practices, and enhance the overall skills and expertise of the team to deliver high quality care and support
- Provide clinical supervision to the team
- Provide highly specialised psychological assessments for our residents with mental health and complex needs
- Exercise full clinical responsibility for residents psychological care as a care coordinator within a multidisciplinary team
- Formulate and implement plans for various therapy routes and management of assessing mental health conditions based upon appropriate conceptual frameworks and evidence-based practices
About You
We're looking for someone who is a self-starter, able to proactively encourage, take leadership and ownership for creating a psychologically informed environment. You will be able to communicate highly complex and sensitive information effectively within the organisation and with external partners, collaborating with external stakeholders regularly in a multidisciplinary approach. You will be able to utilise your own expertise and support in empowering the wider team to enhance their skills to deliver a service which is supportive, safe, and in line with best practice for the organisation and external regulatory bodies.
- HCPC Registration is essential
- Post-graduate doctoral level training as a Registered Practitioner Psychologist including models of psychopathology, clinical psychometrics, and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology
- Previous experience working as a qualified clinical and/or forensic psychologist, including working with people with complex backgrounds/needs and a good understanding of the sector we run our services in
- Ability to teach, train, consult, and deliver clinical supervision
- Understanding of criminology, psychology, and behavioural patterns, and how they link to different behaviours and engagement
- Ability to understand and apply safeguarding protocols as they arise
- Ability and willingness to show flexibility in working patterns, responding to the needs of the service and residents
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
The client requests no contact from agencies or media sales.
The postholder will provide advice, guidance and coaching to parents and carers of children aged 8-18 years to help them to develop new awareness and skills to enhance their support to their children through a combination of group-work and one-to-one sessions.
As part of the Surrey Wellbeing Partnership, The Eikon Charity provides a wide range of emotional wellbeing and mental health services for children & young people. Through this work we have seen how challenging parents and carers can find supporting their children’s emotional wellbeing difficulties, particularly where they have Neurodivergent needs.
Supported by new funding streams, we are delighted to be recruiting to this new role of Family Wellbeing Practitioner with Neurodevelopmental Specialism, to be a key practitioner within our Family Wellbeing Service. As a practitioner, you will hold a caseload, working as part of a team to undertake assessments and deliver a range of evidence-based interventions, including EBSNA support, with a focus on support for families with children and young people with neurodevelopmental conditions.
Responsibilities
- To assess the needs and strengths of the parents/carers referred into the service and help them identify and implement strategies that will support them, help them identify individual goals to achieve desired change
- Deliver bespoke programmes of support, to parents/carers of children and young people diagnosed with or being assessed for neurodevelopmental conditions such as Autistic Spectrum Condition and/or ADHD. This could take the form of time limited 1:1 or group sessions or a blended approach depending on the needs presenting themselves
- To support the creation and development of and deliver workshops and presentations for small parent/carer groups covering a range of emotional wellbeing and mental health topics relevant to children and young people with neurodevelopmental conditions
- Record and review parent/carer goals using the Goal-Based Outcomes tool and use this to evaluate the effectiveness of interventions
- To involve parents/carers in the co-design of group work and ensure that the service responds to user voice and meets the needs identified
- To take responsibility for own caseload of parents/carers, some with complex and multiple needs
- To keep accurate records of individual engagement, evidence of change and celebrate progress with parents/carers to ensure support programmes can be accurately monitored and evaluated
- To provide written case studies as evidence of the effectiveness of individual interventions
- To identify a range of specialist services and agencies who can offer further support for parents and families
- To work collaboratively with other Eikon delivery teams in delivering interventions for children, young people and families
- To promote the service within The Eikon Charity and with statutory and voluntary sector partners across the region – this might include presentations at networking events and production of promotional material
- To assist with the development and progression of the Family Wellbeing Service by adhering to all communication requests and assisting with peer progression development when requested through case supervision
Organisational requirements
- Understand and act when safeguarding issues need to be escalated
- Work within Eikon’s internal policies, safeguarding and data protection regulations
- Work as part of a team and attend team meetings, training events and participate fully in 1:1
- Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
- Be responsible for equipment/resources
- To promote, monitor and maintain health safety and security in the working environment
- Attend and actively participate in regular clinical supervision
- Work some planned evenings or weekends
- Other work as requested by your line manager as needed to support our aims
Helping young people feel safe, heard and supported



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
About the role
As an Experienced Practitioner, you will provide direct support and care for our young people who have complex emotional and mental health difficulties (such as trauma and loss) and can struggle to regulate their emotions.
Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged 12 – 17 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.
Applicants should have
- Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway) or be willing to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children’s Homes Regulations 2015 (England).
- Minimum of 1 years’ experience working and supporting children and Young People to achieve their full potential.
- Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
- An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
- The ability to cope effectively with challenging behaviour.
- Good communication and team working skills.
- Flexibility to work shifts, including weekends and bank holidays.
- Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
- Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.
What you should expect from us
- Salary: £27,248 per annum
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
First Stage Interview
Shortlisted candidates will be invited to attend an interview at our Head Office
Second Stage
Successful candidates will then attend the second stage interview at the home they have applied for.
We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
If you are looking for a fulfilling and rewarding career where no two days are the same, this could be the job for you!
You will have the opportunity to support children and young people, aged 12 - 17 years old, who from adversity are developing their resilience, to develop key life skills, build trusting relationships, create environments where they can flourish and experience success, while participating in fun activities with them.
The only thing you need is a passion for making a difference. We don't require previous care experience as we provide all the training and support you need to excel in your role, even professional care qualifications, through our St Christopher's Academy Entry Pathway.
Working Hours
Our children and young people need care 24/7 so we have fixed rotas with different shifts (8, 10 and 12 hours) from 8 am to 10 pm for day staff; and from 9 pm to 8.30 am for night staff.
You will be working 40 hours a week (including weekends and bank holidays), so meaning if you work 4 shifts of 10 hours each, you will then get 3 days off.
For Ealing location, you will be required to do an average of 2 sleep-ins per week paid at £50 each.
There is always the possibility to do overtime if you need a bit extra, this is paid time and half same as bank holidays.
Location
Our locations cover: Ealing (W13) and Balham ( SW12).
When completing the application form, you will have to select the location you are applying for.
What you need to bring to this role
- Resilience to cope with challenging behaviour and circumstances.
- Ability to build genuine and trusting relationships with young people.
- Ability to work as part of a team.
- Empathy but also ability to understand the importance of professional boundaries.
- Flexibility to undertake shift work including weekends, bank holidays and with notice, occasional sleep-ins.
What you should expect from us
- Salary of £25,584 rising to £27,248 upon successful completion of mandatory training.
- 4 weeks full induction and training program (paid).
- Competitive pay and reward structure offering salary progression based on performance.
- Tailored career development plan through our “St Christopher’s Academy”.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
In order for your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification. Please note CV's will not be accepted
Once application has been submitted, candidates will require to complete an online situational test which will inform the shortlisting process. Unsuccessful candidates will be communicated the outcome via email.
Shortlisted candidates will be invited to an individual interview. The interview will be face to face at our offices in Putney, SW London.
Successful candidates will then attend the second stage at their preferred location.
For more information or assistance during the application process, please visit our website
__________________________________________________________
We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.
It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
Please note this post has a minimum age restriction of 21 for roles working directly with children and young people in our residential and semi-independent Homes in line with the Equality Act ‘occupational requirement’.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
About the role
As an Experienced Practitioner, you will provide direct support and care for our young people who have complex emotional and mental health difficulties (such as trauma and loss) and can struggle to regulate their emotions.
Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged 12 – 17 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.
If applying for the Waking Night role, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly supervision.
Applicants should have
- Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway) or be willing to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children’s Homes Regulations 2015 (England).
- Minimum of 1 years’ experience working and supporting children and Young People to achieve their full potential.
- Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
- An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
- The ability to cope effectively with challenging behaviour.
- Good communication and team working skills.
- Flexibility to work shifts, including weekends and bank holidays.
- Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
- Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.
What you should expect from us
- Salary: £28,912 per annum. Overtime / bank holidays paid time-and-a-half and 2 weekends off per month.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
First Stage Interview
Shortlisted candidates will be invited to attend an interview at our Head Office
Second Stage
Successful candidates will then attend the second stage interview at the home they have applied for.
We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- all shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.
Our Early Literacy Intervention (ELI) programme provides daily, tailored 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool that can be aligned to any school phonics scheme, a trained Early Reading Interventionist works individually with target children. We currently have ELIs working in 11 schools in London, East Sussex and the West Midlands, with plans to expand. Data from 2024-25 showed that children receiving ELI support had a phonics screen pass rate of 95% (10% above school cohort averages).
Chapter One also offers a unique Online Reading Volunteer programme which currently supports about 3,500 children a year. It pairs struggling five to seven-year old (KS1) readers with reading support volunteers who come from over 170 local and national businesses. The volunteer pledge is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. For more information about our programmes please visit our website and watch our videos.
About the role
Working 30 hours per week over 5 days, for 44 weeks a year, you will be responsible for the day-to-day running of our Early Literacy Intervention (ELI) programme in the UK. You will manage a team of part-time ELI practitioners, visiting them regularly in school to provide supervision, quality assurance and support. You will lead on the relationships with schools involved in the programme: organising and overseeing programme delivery; sharing regular data summaries and ensuring pupil progress. As the programme grows, you will also be responsible for the recruitment and training of new ELIs.
We are looking for a highly motivated individual who has recent experience of teaching and/or leading phonics with an excellent understanding of phonics pedagogy and the ability to train and develop our ELI practitioners. The successful candidate must be willing to travel to the schools we work with, initially in (but not limited to) London, East Sussex and the West Midlands. Travel expenses will be paid.
Key Responsibilities
Staff management
- Lead and manage a team of Chapter One Early Literacy Interventionists (ELIs) to effectively deliver the Early Literacy intervention programme in schools.
- Visit ELIs in school regularly to provide supervision, quality assurance and support.
- Recruit, train and induct new ELI practitioners as required.
- Design and create training materials for new ELIs.
- Provide annual training for teachers who have pupils taking part in the programme.
- Conduct monthly supervision meetings and annual appraisals of ELI practitioners and clearly document these.
- Lead the fortnightly ELI meeting, supporting with any issues which may arise.
Programme delivery, school liaison and evaluation
- Ensure ELIs baseline each pupil when they begin and track pupil progress throughout the year.
- Proactively monitor session numbers in all schools and support ELIs to increase session numbers if necessary.
- Conduct termly data meetings with schools to share data trackers and ensure that schools are fully informed about pupil progress.
- Lead on the documentation of key processes and step by step guides for the ELI team and ensure that these processes are followed.
- Analyse pupil data both for ELI pupils and non-ELI pupils to produce reports and identify trends, sharing with the Evidence and Impact Manager as required.
- In collaboration with the Schools Development Manager, conduct annual renewal conversations with partner schools.
Platform development
- Be the first port of call for ELI practitioners for the operation of the Chapter One Early Literacy platform, escalating issues as necessary.
- Liaise with the platform development team to feedback on platform bugs and areas of improvement.
- Proactively identify new directions for the development of the platform, in line with the latest pedagogy and research on early reading, and liaise with the Product Manager and development teams as required.
General responsibilities
- Liaise with Managers in all other departments as required.
- Participate in business planning and objective setting and attend the School and Parent Engagement group meeting each term.
Qualifications Criteria
- Qualified teacher status (QTS)
- Right to work in the UK
Required skills & experience:
- Experience of working in education
- Experience of teaching or leading early reading and/or phonics
- Understanding of current phonics pedagogy and diversity of phonics schemes
- Experience of line management
- Highly motivated, energetic individual with excellent interpersonal and organisational skills
- Ability to adapt and embrace a changing environment
- Excellent personal planning and a proven ability to work independently
- Excellent interpersonal skills with the ability to build relationships at all levels inside and outside the organisation
- Highly computer literate with hands-on experience of using MS Office and platforms and tools
- such as Google analytics, PowerPoint and more
- An understanding of Child Safeguarding
- A commitment to Chapter One’s mission and values
Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Explain your relevant experience referencing the key requirements in the job description.
2) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
PLEASE NOTE: first round interviews will be held on 27th November and second round interviews will be on 4th December.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
We’re looking for a supportive and proactive Centre Manager who can enable our passionate and committed London team to deliver an excellent service for the client gardeners.
confident business development skills are required by our Centre Manager to identify new partnerships and expand our programme delivery to ensure the continued sustainability of the centre.
Creativity, problem solving, prioritising and the ability to manage a diverse workload, where each day is different, is key in this role.
Our Centre Manager in London will be based in our Battersea Park office. Option for hybrid role with up to 2 days remote working per week.
Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
Role Purpose:
We are looking for a Training and Development Officer to work closely with our management team to plan, coordinate and deliver high-quality training for all volunteers and staff. Your work will ensure everyone across the organisation has the skills, confidence and support they need to thrive in their roles, whether they are client-facing or non-client facing. By strengthening learning and development, you’ll play a key role in maintaining the quality, consistency and impact of our advice services, as well as contributing to a positive, fulfilling working environment for our team.
About Citizens Advice Watford
Citizens Advice Watford (CAW) is an independent charity offering free, confidential and impartial advice on a wide range of issues. We support the community of Watford through telephone advice, face to face appointments at our Watford office and outreach sessions in GP surgeries and at the local foodbank. Our team includes 37 volunteers and 19 staff, most of whom work from our Watford office. We’re proud of our collaborative culture, where teamwork is at the heart of how we operate and every contribution is valued. We take a proactive, client-centred approach, anticipating advice needs and striving to provide the highest standard of service. We are committed to equality, celebrate diversity and challenge discrimination. We welcome applications from suitably skilled candidates from all backgrounds.
Job Purpose
- Lead training and development so everyone at CAW is appropriately trained
- Drive our recruitment and retention strategy for volunteers
- Develop and deliver our Training and Development Plan
This pivotal role will be responsible for the selection, training and development of our volunteers across all service areas. A key focus will be to facilitate effective training pathways for staff and volunteers. You will be required to design and deliver group training sessions and monitor trainee progress and development through structured training programmes.
To be successful in this role, you will be a great communicator, passionate and enthusiastic about learning and have a good attention to detail. This role offers excellent potential for professional growth with opportunities to expand your skills and progress within the Citizens Advice network.
Benefits: 33 days (inc. bank holidays) pro-rata. Access to our Employee Assistance Programme, professional development opportunities
Closing date: 26 November 2025
Interviews TBC: w/c 1 December 2025
The Centre for Justice Innovation is looking to recruit an Admin Coordinator who will provide administrative support to the criminal justice practice team, helping us to champion and support the implementation of evidence-based approaches in the criminal justice system.
The role will involve providing administrative support to the Head of Women's Justice and the wider criminal justice practice team. This support will help deliver the Centre's programme of work, which focuses on assisting criminal justice practitioners, including probation, police, court staff and specialist 3rd sector practitioners to implement evidence-led approaches in the justice system.
As the Admin Coordinator, you will work to ensure the smooth running of the Centre's Women in Justice and wider criminal justice practice projects, taking responsibility for the logistics of the work, including: (i) coordinating training, workshops and events, including a national conference; (ii) maintaining information systems and documentation; (iii) supporting data collection; and (iv) identifying and responding to queries from practitioners.
Flexible hours and home working are available.
The deadline for applications is 9am on Monday 17th November.
Interviews will be held in the week commencing 1st December 2025. Our preference is to hold these in person at our offices in Kennington, SE11 5DP; however virtual interviews can be arranged if required. The role will begin as soon as possible.
We look forward to hearing from you!
At the Centre for Justice Innovation, we seek to build a justice system which everyone believes is fair and effective.
The client requests no contact from agencies or media sales.
The Centre for Justice Innovation is looking to recruit a creative, pragmatic and committed individual to help the Centre promote criminal justice reform in the UK, including championing and supporting the implementation of evidence-based specialist and problem-solving courts in the justice system.
The Practice Officer will work directly with frontline practitioners, such as probation, police, court staff and specialist 3rd sector practitioners, to test new approaches and embed evidence-led interventions. This includes supporting the expansion of specialist and problem-solving approaches at court that seek to address the underlying issues that lead to offending. More details about the projects we deliver can be found on our website.
Amongst other responsibilities, the Practice Officer will undertake a range of tasks including (i) designing and delivering training and practice sharing workshops; (ii) developing briefings and toolkits that support the spread of good practice; and (iii) identifying and convening practitioners and others who are interested in specialist and problem-solving approaches at court.
The successful candidate will be able to demonstrate their ability to support and influence frontline practice, motivate others and solve problems. Operational experience within the criminal justice system is essential.
Flexible hours and home working are available. The postholder is required to have a willingness and ability to travel regularly within the UK.
The deadline for applications is 9am on Monday 17th November.
Interviews will be held in the week commencing 1st December 2025. Our preference is to hold these in person at our offices in Kennington, SE11 5DP; however virtual interviews can be arranged if required. The role will begin as soon as possible.
We look forward to hearing from you!
At the Centre for Justice Innovation, we seek to build a justice system which everyone believes is fair and effective.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Description
Title
Training and Engagement Manager: Education (London and South East)
Reports to
Programme Lead: Education
Pay Grade
Programmes & Delivery
Salary Scale
P3e: £30,440 – Plus London Weighting uplift (£2,940) where applicable
Contract Type
Permanent
Hours
Full-time, 37.5 hours per week
Location
Remote (Homeworking)
Main Role & Responsibilities
The post holder will be an active member of our programmes Team and will work across our portfolio of programmes.
They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training in their region. They will recruit suitable delegates to workshops, working closely with the education and youth work sectors.
They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.
The post holder will maintain excellent relationship with Ygam Stakeholders and beneficiaries, providing ongoing support to organisations, to help them implement Ygam resources.
Who are we looking for?
Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.
At Ygam, we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.
We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodiverse people and armed force veterans.
Role Requirements
Duties will include but not be limited to:
Planning
· Network and develop stakeholder relationships, leading the recruitment of delegates from schools, youth work providers and children’s services onto Ygam training.
· Develop Ygam’s presence in London and the South East within the education and youth sector working closely with partner organisations.
· Provide ongoing support to schools and youth organisations to help imbed Ygam materials within curriculum.
· Develop stakeholder relationships and a strong pipeline of delegates to attend the workshops delivered by Ygam, ensuring workshops are well attended.
· Identify and attend conferences, seminars, educational and organisational events to support our work.
· Signpost organisations to the Parent Hub to increase parent awareness.
· Work closely with Ygam colleagues to promote the wider programmes through your stakeholder engagement.
· Work closely with The Programme Lead: Education, to develop objectives and review individual performance.
·
Delivery
· Deliver the Ygam portfolio of workshops (online and face to face).
· Provide high quality training to a range of professionals in line with Ygam’s Quality Assurance processes.
· Deliver workshops and training independently as well as through team teach approach.
· Be responsive to delegates needs, answering questions and queries in a supportive manner.
· Provide an excellent customer service to delegates.
Outcomes:
· Ensure accuracy of data utilising the CRM system
· Deliver and develop team teach opportunities to support teachers to implement Ygam resources.
· Provide ongoing support to practitioners to implement the YGAM resources and materials.
· Develop Case study opportunities to understand the impact of the Ygam resources.
· Work with evaluators to measure impact and performance.
Learning and Development:
· Self-identify any gaps in knowledge and any CPD to help you do your role effectively.
· Ensure all relevant CPD is completed and up to date on platforms such as IHasco.
· Attend support sessions with line manager (both remotely and in person).
· Record performance in your monthly 1-1’s with your line manager.
Administration:
· Send out joining instructions via our CRM system to delegates prior to workshops.
· Record attendance and email delegates post workshop to gather feedback.
· Ensure all records are maintained in accordance with GDPR/data protection legislation.
Person Specification
Essential:
· A detailed understanding of education within England and the PSHE programme of study and RSE Curriculum and how to engage in this sector across all key stages.
· Stakeholder engagement experience across Children’s services
· Outstanding verbal and written communication skills
· Outstanding understanding of IT applications (MS Word, Excel & PowerPoint especially).
· Experience of developing and delivering a sales pipeline and achieving KPI’s.
· Experience of driving projects to achieve agreed outcomes.
· Ability to work in a highly organised manner with a keen eye for absolute detail.
· Self-administrating experience.
· Prior experience of working within education.
· Prior experience of selling a product or service.
· Employment rights to live and work in the UK.
· Experience of working collectively as a team to meet targets.
Desirable:
· Public speaking experience
· Outstanding networking skills
· Experience utilising CRM systems.
· Willingness to travel where necessary for the role.
The successful applicant will be subject to reference checks, an Enhanced DBS check, and must have Employment rights to live and work in the UK. The applicant must also reside in London or the South East of England.
The client requests no contact from agencies or media sales.
Provide administrative and coordination support to the Family Wellbeing Service that support families across Surrey with wellbeing and mental health literacy as well as specific EBSNA and ND support. Work proactively, use their own initiative and work unsupported to achieve tasks. The administrator will provide administrative support to a service that is currently in development, with plans to grow over 4 years, with 8 practitioners as well as liaise with partner agencies and stakeholders to ensure the smooth running of this service
Responsibilities
- Using a variety of software packages, such as Microsoft Office suite, mail chimp, poll daddy and Survey Monkey
- Answering telephone and email queries from partner organisations, external agencies and parents/carers
- Contacting families via the telephone and email, that are referred to Eikon Family Wellbeing Service
- Production and creation of letters, correspondence, leaflets, newsletters and supporting the production of website content
- General administration work including filing, archiving, retrieving information and documents
- Provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated
- Set up and maintain excel spreadsheet that tracks and monitors status of all cases referred to the service
- Support the Service Delivery Manager in the maintenance and monitoring of the service tracker
- Create and maintain processes for receiving service feedback and monitoring and reporting service impact data
- Be responsible for entering Direct Referrals and Mindworks referrals on to organisation database along with any corresponding case allocation administration
- On-boarding of new referrals ensuring are contacted within the agreed contract guidelines. Once initial calls are completed, to ensure these are moved to the correct service pathway
- Monitor the return of consent and registration forms
- Carry out administrative tasks associated with follow-up on all missed sessions, cancellations, queries and case closures
- Create, maintain and monitor a booking system for individual, group and online sessions and all corresponding tasks e.g. room booking, calendar updates and sending meeting links/information to recipients
- Create and support the monitoring of wait lists for the various services and subsequent case allocation to practitioners
- Carry out ‘check in’ communications with families on our waiting list and escalate any new concerns to appropriate staff
- Record all communications with families and professionals related to specific cases on Evide
- Create, maintain and monitor attendance lists for any groups
- Ensure all data and information is uploaded onto all relevant databases
- To organise the administration of all group work delivered by the Family Wellbeing team, in both schools and community settings
- To support Service Delivery Manager with the review of wait list and active cases with practitioners to ensure all sessions and meetings have been planned in and appropriate actions taken and recorded
- To support the Service Delivery Manager in identifying where administrative improvements and efficiencies can be made
- Support the Family Wellbeing team with administration relating to their work with CYPF record keeping
- Monitoring general phone calls and email enquiries, ensuring these get forward to the correct recipient
Organisational requirements
- Understand and act when safeguarding issues need to be escalated
- Work within Eikon’s internal policies, safeguarding and data protection regulations
- Work as part of a team and attend team meetings, training events and participate fully in 1:1
- Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
- Be responsible for equipment/resources
- To promote, monitor and maintain health safety and security in the working environment
- Other work as requested by your line manager as needed to support our aims
Helping young people feel safe, heard and supported



The client requests no contact from agencies or media sales.


