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Top job
Cobseo, The Confederation of Service Charities, London (Hybrid)
£55,000 - £65,000 per year
Cobseo is excited to be recruiting for a Head of Membership to join our small, dynamic team.
Posted 1 day ago
Top job
Sir Oswald Stoll Foundation, London (On-site)
£37,315.64 per year
Responsible to the Housing Manager for delivering a high-quality and customer-focused housing service to ex-service personnel.
Posted 6 days ago Apply Now
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Young Lives Consortium Wakefield, Wakefield (On-site)
£25,116 - £27,612 per year pro rata
Are you eager to participate in supporting Community Sector organisations promoting positive outcomes for young people, and families?
Posted 1 day ago
Camden Learning, London (On-site)
£250,000 per year
Posted 1 day ago
Causeway Irish Housing Association, Hackney (Hybrid)
£15,025 per year
Posted 1 day ago Apply Now
Closing in 3 days
Off The Record Bristol and South Gloucestershire, Bristol City (Hybrid)
OTR Band C | Starting salary £30,940 fte | Actual starting salary £18,564
Posted 2 weeks ago
The King's Trust, Leeds (Hybrid)
£23,672.00 to £28,783.00 dependent on your skills, knowledge and experience
Posted 1 week ago
Kids, Bracknell, Berkshire (On-site)
£23,613 per year
We’re looking for a Senior Practitioner who is passionate about empowering disabled children, young people, and their families.
Posted 1 day ago
Closing in 4 days
Donnington Doorstep Family Centre, Oxford, Oxfordshire (On-site)
£12,087
Posted 2 weeks ago
Closing in 5 days
The King's Trust, Manchester (Hybrid)
£23,672.00 to £28,783.00 dependent on your skills, knowledge and experience
Posted 1 week ago
The UK Committee for UNICEF (UNICEF UK), Multiple Locations (Hybrid)
Circa £42,000 per annum
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Page 1 of 2
London, Greater London (Hybrid)
£55,000 - £65,000 per year
Full-time
Permanent
Job description

We are looking for a professional, energetic team player with a passion for customer service and a track record for delivering ambitious and varied objectives, who can help us achieve our membership plans for 2026 and beyond.

Reporting to the Director of Operations and working closely alongside the rest of the team, the Head of Membership holds an integral position within Cobseo, centred around the day-to-day delivery of the membership function. The post-holder is responsible for pro-actively identifying and securing new members, processing membership applications, managing credit control that relates to membership fees, and acting as the primary point of contact for prospective/members and relevant stakeholders.

The Head of Membership will also drive the development of Cobseo’s membership offer, policies and processes via the design and delivery of a new, research-led, evidence-based Membership Strategy, which will include refining the membership criteria and enhancing membership benefits to elevate the value of Cobseo Membership.

The Head of Membership provides leadership to the Cobseo office team and Executive Committee on all membership matters. They leverage their knowledge of the sector and expertise in customer-centric delivery, in order to provide guidance on Membership decisions during Executive Committee meetings, of which the membership applications are a standing agenda item.

The Head of Membership will be the primary liaison for the new CRM/website project, working closely with the Director of Operations and the Head of Communication & Engagement to ensure that the new system is commissioned, launched, and integrated successfully. They will work with external suppliers including routinely with the external bookkeeper, and on a project basis with the CRM provider and CRM implementation partner to ensure value-for-money procurement and effective project delivery.

As a member of the small Cobseo office team, the Head of Membership, along with the other members of the office team, is expected to lean into issues, opportunities, and workstreams that arise, sometimes at short notice and occasionally outside of their own portfolio.

This role is full time (34.5 hours per week) and is office-based in London for at least 2 days per week in order to facilitate positive relationships with the rest of the team and with stakeholders. There is an option for hybrid/homeworking the rest of the week. Some UK travel is required and the post-holder will occasionally be required to work from external sites, such as events’ venues or in order to visit members’ premises. Normal working hours are maintained wherever possible noting that business activity of a membership organisation, including for some events, is held outwith normal office hours.

 The Head of Membership role doesn’t currently have line management responsibility. As the size and shape of the Cobseo office team develops over time, this may change.

Application resources
Posted by
Cobseo, The Confederation of Service Charities View profile Organisation type Non Charity Employer Company size 1 - 5
Posted on: 24 September 2025
Closing date: 13 October 2025 at 08:00
Tags: Project Management, Business Development, Customer support, Database Management, Delivery, Engagement / Outreach, Strategy, Events / Activities

The client requests no contact from agencies or media sales.