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Older Peoples’ Reference Groups (OPRGs) are commissioned by CCG’s as a statutory requirement to consult and involve older people on public health issues and decisions that affect them. Age UK East London facilitates these groups in City and Hackney, Tower Hamlets and Newham. The groups are diverse with a wide membership and each group operates in a different way. They are user-led and sup-ported to co-produce their program to advance the interests of local older people, influence services designed for them and voice their wider concerns. For example, the co-design and delivery of the City and Hackney OPRG Covid-19 Impact Survey Report which outlined fourteen priorities and actions deduced from the consultation of 106 OPRG members.
JOB PURPOSE
- To co-design and co-produce with older people the work of the Older Peoples’ Reference Groups for Hackney, Tower Hamlets and Newham including its promotion, development and delivery.
- To support older people to engage in and shape areas of public policy at a local level.
- To build on and enhance good practice in user engagement across the organisation with the User Involvement Team.
KEY TASKS
- Co-ordinate meetings of the Reference Groups, including mail-ings, arranging speakers, convening, minuting, publicising and de-livering support arrangements.
- To increase membership and widen participation through promo-tion, outreach and use of technology.
- Increase participation from underrepresented groups.
- To provide and support leadership opportunities for members in-cluding Chairing/Co-Chairing/Co-directing the OPRG and partici-pation in external forums and events.
- To ensure that OPRG activities are inclusive and representative of the local population of older people.
- Manage a large number of relationships across three boroughs, e.g. with local community groups such as the Bow Belles and The Geezers.
- Represent members at key stakeholder meetings and action groups e.g. development of Aging Well strategy, City and Hackney Isolation Forum.
- Support the delivery of related user involvement projects, e.g. the Co-Production Forum in Newham and the Older People’s Network in Tower Hamlets.
- Support referral into and support from cross cutting AUKEL ser-vices e.g. digital inclusion programme, social activities.
Administration
- To carry out monitoring of activities in order to meet contractual reporting requirements in co-operation with the Service Manager for Information, Advice and Advocacy and User Involvement.
- To maintain membership database in accordance with GDPR.
- Maintain accurate and up-to-date records using Age UK East Lon-don data management reporting system.
- Provide additional data as required e.g. case studies.
Quality
- To deliver all work in line with Age UK Quality Mark standards.
- To attend Age UK East London mandatory training as required.
- Have a working understanding of quality and compliance issues affecting charitable organisations.
PERSON SPECIFICATION
Experience
- Experience of co-producing and servicing meetings and events across multi-ple channels.
- Experience of working with people from diverse cultural and social back-grounds.
- Experience of engaging with and developing service user-led groups.
- Experience of networking with statutory, voluntary and community sector partners or similar.
Knowledge and understanding
- Knowledge and/or a strong interest of the public policy environment affecting services to the public.
- Knowledge of services available to older people and their carers (e.g. through health service, social services, voluntary sector).
- Understanding of confidentiality policy and practice.
- Understanding of equality and diversity in practice.
Skills/ Attributes
- Excellent communication skills both written and verbal with ability to tai-lor these for a wide range of audiences.
- Ability to work on own initiative and within a team.
- A positive and challenging approach to adapting working practices and im-prove project outcomes.
- Ability to identify and resolve individual barriers which prevent active par-ticipation.
Other Requirements
- This post is subject to a check through the disclosure and barring ser-vice.
- This post requires travel across the three boroughs from time to time.
- The post holder will work with standard office server based computer systems.
PLEASE DOWNLOAD THE APPLICATION PACK FOR FULL DETAILS ABOUT THE BENEFITS OFFERED
Family Support and Community Manager
The workforce at Loughborough Community Centre is growing.
Our current services include: Preschool, Family Support and Holiday Play with Meals Provision.
We work with all members of the community. Parents, children and young people (0 – 18 years) are our primary beneficiaries.
We have a rapidly developing, small and dynamic team, that deliver a range of innovative early intervention, targeted services and family support provision from our centre at Max Roach in Brixton London.
We seek a self motivated and confident individual that can apply a professional approach and has a solid grounding in Family Support and Community Work. LCC’s applies a collaborative approach to service delivery, we work closely with local partners, stakeholders and local groups in order to provide the services needed in our locality.
You will be skilled at; leading a team, engaging parents, creating links between a range of stakeholders and hands on service delivery, whilst also possessing the administrative and organisational skills to ensure all work is clearly tracked, monitored and evaluated as per our standardised online software and individual funders requirements.
You will understand the wide-ranging challenges facing children, young people, families. Being flexible in adjusting your practice and the practice of colleagues to meet these needs.
Your work within our workforce will contribute to ensuring LCCs meets its aim of providing the highest quality provision and continually strives to improve and expand its services that are vitally needed by the community.
Hours will include some out of hours, evenings and weekends.
Please apply for an application pack via email.
Clearly state the position you are applying for.
The client requests no contact from agencies or media sales.
Sebastian's Action Trust is a registered charity providing specialist respite holidays and practical and emotional support to seriously-ill children and their families. We walk alongside families of life-limited and seriously-ill children from diagnosis, through treatment and beyond.
The charity was formed in 2004 to fulfil the last wish of nine-year-old Sebastian Gates to build a holiday home that would give other children a chance to enjoy precious time with their families. Our respite holiday house, The Bluebells, opened in July 2011and is now welcoming families with very sick children from all over the country. Although The Bluebells remains at the core of our charitable activity, since 2004 we have developed an outreach service across Berkshire, Buckinghamshire, Hampshire, Oxfordshire and Surrey, which is supported by additional specialists in childcare, finance and welfare, wellbeing and bereavement. Ever increasing demand for our services has led us to replicate our model in Berkshire, where we are currently completing a second outreach/respite centre, called The Woodlands.
We are also committed to a programme of practical support, helping families in the community in a variety of different ways; including transportation to and from specialist hospitals, equipment provision, well-being therapies for parents and support for siblings.
Job Purpose and Context
The successful post holder will have overall strategic responsibility for the Family Services team, working to ensure our professionals delivering vital frontline services to families in need do so within our social palliative care model. The post holder will also take responsibility for monitoring and evaluating our impact, implementing systems and processes, engaging service-user consultation and developing a framework to ensure that the charity is appropriately communicating the outcomes of its work.
Areas of Responsibility
• Direct line management of two Family Service managers and the Impact Administrator
• Responsible for ensuring targets are set, monitored and achieved across the department in line with annual business plans and strategic development
• Responsible for ensuring the team operate in a safe, health and safety compliant working environment
• Responsible for working with the Trust and Foundations Manager to initiate and execute project applications for funding, managing their implementation and evaluating their impact
• Supporting HR with recruitment, induction and performance management of departmental staff in line with procedures and continuous professional development
• As a member of the Senior Management Team, contribute to the formulation of annual business plans and engage in regular review with the Board of Trustees
• As the lead in Family Services, liaise with the Trust’s strategic advisory board to ensure regular dialogue and consultation in respect of service delivery
• As the lead in Family Services, ensure services are delivered in line with relevant regulatory bodies and seek further engagement with potential funding opportunities
• As the lead in Family Services, advocate for the Trust in internal and external campaigns, sharing networks and platforms relating to service delivery and our model of care.
• As the lead in Family Services, manage and direct the written and oral narrative encompassing our model of care.
Operational and Project Planning
• To lead the monthly Family Services meetings
• Monitor service delivery and keep the Senior Management Team abreast of key developments ensuring that funded projects are running in line with application
• Assist in shaping budget based on team and beneficiary feedback
• Keep abreast of changes in policies that may impact Family Services
• Take individual responsibility for agreed objectives and targets
• Ensure collaterals received by families are up-to-date and accurate including; leaflets, new referral packs, website and the Trust’s app.
Working with Beneficiaries and Service Delivery
• Support initial family needs assessment and oversee annual assessment of need
• Attend relevant professional meetings and maintain effective relationships with referrers and other health professionals
• Work within the Sebastian’s Action Trust safeguarding policy
• Work with other health, education and social care professionals and significant others providing services to the families
• Ensure prompt responses to requests for information and action from service users and other stakeholders
• Relay information and supporter contact to appropriate internal and external contacts
• Consult with families for feedback
Developing, Maintaining Systems and Procedures
• Ensure spend is kept in line with budget
• Help to inform Family Services strategy
• Ensure accurate records of service delivered and service outcomes according to Sebastian’s Action Trust policies
• Ensure that data relevant to areas of responsibility and activity is adequately and safely recorded and stored
• Effectively use care database Evide and the suite of MS Office products to keep team records current, complete and accurate
• Responsible for strategic service delivery policy and practices
Team Working and Collaboration
• Senior Management team fortnightly meeting
• Monthly Trusts & Grants meeting
• Host an annual professionals day
• Monthly meetings with identified hospital representative to discuss referrals in conjunction with the Family Services Managers
• Promote Sebastian’s Action Trust to other organisations through key talks/networking
• Monthly meeting with PR & Communications
Special Conditions
• The post holder will be expected to work flexibly across our two sites, The Bluebells and The Woodlands, with occasional visits to a range of venues, including families' homes, hospitals and other community-based locations
• This role may occasionally involve driving significant distances and as a member of the Senior Management Team there is an expectation of evening and weekend work on occasions
• Full driver’s licence required
• This is not a complete list of the duties and responsibilities of the post, which may change dependent on the needs of the service, following discussion with the post holder
Benefits
21 days’ holiday pro rata, plus Christmas shutdown (4 days) in addition to bank holidays. Training budget provided for continual professional development and uniform. Upon successful completion of 6 month probation the post holder will receive pension and death in service benefits
Interested candidates should send a CV and covering letter telling us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience. Virtual initial interviews will be held via Zoom week commencing 25th October 2021 with final panel interviews being held at The Woodlands in Berkshire on Monday 1st November 2021.
We are a registered charity providing specialist respite holidays and practical and emotional support to seriously-ill children and their famil... Read more
The client requests no contact from agencies or media sales.
The Irene Taylor Trust is a small charity with big ambition, focused on bringing creativity, life-skills and artistic excellence to some of the most disadvantaged people in the UK. Since 1995, ITT has led the way in using creative music making to inspire change in people in prison with its Music in Prisons programme, and successfully established community-based programmes for former prisoners (Sounding Out) and young people in challenging circumstances (Making Tracks).
“You helped me to realise the potential I’d forgotten I had and maintain positivity about the future since my release. You have shown me it’s never too late to learn, improve my skills and progress down a new chosen career path,” participant on Sounding Out
The Projects & Progression Coordinator role
The Projects & Progression Coordinator will support the Creative Programmes Director with the coordination of ITT’s projects. Tasks include but are not limited to: liaising with community partners and project staff, researching partnering opportunities and progression options for ITT’s beneficiaries, supporting beneficiaries during project participation, project monitoring, some content creation and other administrative duties.
Key areas of responsibility:
Project Coordination
- Meeting with new and existing community partners to set up projects
- Attending and supporting projects to ensure their smooth running
- Creating resource packs for projects
- Booking and sending project contracts to freelance artists and beneficiaries
- Sourcing accommodation, transport and venues for projects
- Organising Arts Award moderations for Making Tracks participants. Planning and delivering Bronze Arts Award sessions during projects and submitting completed portfolios
- Ensuring high quality monitoring, evaluation and data collection for all programmes, and supporting external evaluations where appropriate
- Inputting, collating and extracting data from SurveyMonkey for funding reports
- Posting of project CDs and Arts Award certificates
- Assisting with marketing materials and social media channels as required
- Inputting into the design of new projects
- Delivering taster/recruitment sessions for prospective participants and additional support musicians as needed
- Responding to Child Protection and Safeguarding concerns in line with ITT’s Child Protection Policy
- Leading on the coordination and delivery of the Advisory Group quarterly meetings
Research
- Researching partnering opportunities for projects
- Researching progression routes for beneficiaries
- Researching local training providers and other companies working in the sector
- Attending meetings as a representative, where necessary
- Sourcing guest speakers for Advisory Group meetings
About the Irene Taylor Trust: Creating Music. Transforming Futures.
We believe that creating original music collabor... Read more
The client requests no contact from agencies or media sales.
We have a vacancy for a Team Administrator with specialism in Governance to join us on a full time permanent basis.
The role of Team Administrator – Governance is designed to provide professional and high-quality support to our nine key governance forums and trustee meetings.
The role includes organising meetings, issuing meeting invites and being the point of contact for queries from external stakeholders/partners. A large proportion of the job is taking and drafting minutes, reviewing the drafts with the Chair of the respective governance meeting, distributing the minutes to governance meeting members / trustees and following up on key actions arising in readiness for the subsequent meeting.
Another important aspect of this specialism is to act as the point of contact for our key stakeholders and trustees including head teachers and governors of our Church schools and representative of our multi-academy trusts.
It should be noted that many of the meetings take place outside of normal office hours, so some flexibility will be required for evening or very occasional weekend meetings.
We welcome applications from all suitable candidates including those independent of the church, and for clarification, this role does not carry a Genuine Occupational Requirement to be a Christian or person of faith.
To the successful candidate, we offer a salary which is competitive within the charity sector, a very generous non-contributory pension scheme, and a modern open plan office environment with free onsite parking for when you are not working flexibly from home.
If you feel excited about being part of this team, have extensive administration experience (particularly in detailed and accurate minute taking), work with an efficient and organised style delivering a confidential and professional service, we would very much welcome an application from you.
The full role details including job description and person specification can be found in the attached application pack. There is also contact details for the line manager of the role, Mia Elliott, Office & Facilities Manager, who would be delighted to answer any questions you may have.
Your application should consist of a completed application form and supporting statement (no more than two sides of A4) detailing your reasons for applying, what you can bring to the post and how you meet its requirements.
The closing date for receipt of applications is Midnight on 31 October 2021 and the application should be sent by email - details of the address are in the pack and at the end of the application form.
We look forward to hearing from you!