Processing manager jobs
Job reference: 002724
Location: Preston Crown Court and Sessions House
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
About us
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.
Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.
Please note, the Witness Service is due to transfer out of Citizens Advice in April 2026. This is an exciting time for the Witness Service and for you to be part of shaping our future with a new provider.
The Role
As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within your court/s (as mentioned above).
You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.
You will be responsible for general service administrative tasks within the courts, as well as inputting service data.
Who we are looking for
Do you have experience of working as or alongside volunteers?
Are you looking to develop your management skills or for a new challenge?
We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes.
We are looking for someone with excellent communication skills, who can adapt to and manage change. Someone who has administrative skills and is computer literate to a high standard.
We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.
To apply
To apply please submit an anonymous CV and anonymous cover letter that explains, with examples, how you meet the criteria below:
- Experience of delivering or supporting delivery of effective front line services to a diverse range of clients and stakeholders
- Experience of working with a team of volunteers or as a volunteer
- Experience of working directly with a diverse range of clients or service users
This post is subject to enhanced vetting and barring check. Some roles may require a Counter Terrorist Check.
The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
We have been awarded the top charity in Third sectors' employer index, where it's recognised that Citizens Advice is an organization that not only prioritizes the people we serve but also values the wellbeing of its employees.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
Senior Youth Worker
Salary: £28,000–£32,000
Contract: Full-time, permanent
Closing Date: 8 September, midnight
Could you lead and inspire youth work across Wallingford and Didcot?
We’re looking for an experienced and dynamic youth worker to take a lead role in delivering and developing our youth provision in both towns. You’ll lead our youth provision in Wallingford, which includes open-access youth clubs, detached, an LGBTQ+ youth group and holiday activities. You’ll also deliver youth work in Didcot and support our wider team. You’ll supervise and develop volunteers, champion youth voice, and ensure our provision responds to young people’s ever-changing needs.
Key responsibilities include:
- Leading and developing the community youth provision in Wallingford
- Building meaningful, trusted relationships with under-served young people to support their personal and social development
- Delivering youth work sessions in Wallingford and Didcot across open-access, detached, outreach and mentoring provision
- Supervising and supporting volunteers
- Promoting youth voice and participation across all provision
- Acting as Designated Safeguarding Lead when required
- Ensuring delivery meets safeguarding and organisational standards
We’re looking for someone who:
- Shares our values and wants to see under-served young people thrive
- Builds trust and rapport quickly with young people, colleagues and partners
- Has experience delivering youth work in different settings
- Stays calm and positive when challenges arise
- Can lead projects and support volunteers with confidence
- Is organised, self-motivated and good at juggling priorities
- Brings safeguarding knowledge and is committed to safe practice
- Holds a full driving licence and can work evenings
Much of our delivery happens outside school hours, with some sessions running later into the evening. We expect the Senior Youth Worker to work at least three evenings per week, but beyond that we’re happy to be flexible. We’re open to job shares, condensed hours or other creative arrangements if it helps the right person take on the role.
TRAIN is committed to building a diverse and inclusive team and we actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience. If there are any adjustments we can make to support your application or interview process, please let us know.
Find out more and apply – read the full recruitment pack available on our website.
TRAIN exists to improve the life opportunities of young people aged 10 to 18 in Didcot and Wallingford.
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Conservation Officer - Mourne Park on a fixed term contract until December 2029 to support the work on the development and delivery of The National Lottery Heritage Funded project at Mourne Park.
The Role:
• This is a key role in The National Lottery Heritage Funded project at Mourne Park. The Conservation Officer will be required to work on the development and delivery of woodland creation and restoration operations, natural and built heritage and countryside access projects and local habitat auditing and assessment programmes.
• The role will be responsible for providing advice and assessments to landowners who wish to participate on the woodland creation or restoration element of the project and continually monitor work undertaken to ensure successful implementation.
• You will co-ordinate and oversee implementation work on heritage conservation projects identified by the project, including the writing of management plans when required.
• You are responsible for fostering good relations with partners, contractors, interested organisations and individuals, local people, visitors and the media. Identifying, reviewing and meeting with potential partners who could assist the project to meet its objectives and whose objectives could be assisted by the project.
• This role is based is home based and in Mourne Park, Northern Ireland and will require the successful candidate to travel to site and around Northern Ireland as required.
• This role is a funded fixed term role until December 2029.
• This role will require an enhanced DBS check as part of our pre-employment checks.
• This role is made possible thanks to The National Lottery Heritage Fund and National Lottery Players.
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
• Hands on experience in project delivery especially in complex, multi-disciplinary projects bringing together a variety of skills from both within and outside the organisation to plan, monitor and deliver projects on time and to budget.
• You’ll have experience in forestry or conservation land management experience, including experience of volunteer and community engagement.
• You will be proficient in the procuring, managing and supervision of contractors on complex operations including habitat restoration, natural and/or built heritage projects.
• Extensive experience in managing contractors and complex contracts from procurement through to on site supervision and management.
• You’ll have achievement in working with, developing and managing land management and owning partners.
• You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively.
• You’ll know about the techniques for habitat restoration, habitat creation for conservation objectives, and experience of managing habitats with a focus on woodland sites.
• Strong communication skills, both written and verbally being able to liaise with internal and external stakeholders, especially volunteers using a variety of methods to suite the audience.
• This role does require regular travel to and from Mourne Park and Northern Ireland. A full UK driving licence is required.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers. We do not ask for your CV at application stage.
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on Friday 5th September and Tuesday 9th September.
The client requests no contact from agencies or media sales.
Community Project Officer (North)
Job title: Community Project Officer
Salary: £25,631 to £28,382 per annum
Hours: Full time – 37 hours per week
Location: Office based in Pegswood, Morpeth, with some homeworking and local travel in Tyne & Wear and Northumberland.
About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential. As an organisation, we are proud of the effective role that our Community Project Officers play in delivering significant social, environmental and health outcomes with communities across the region.
About the role
We’re looking for a Community Project Officer who’s passionate about regeneration, partnership working, and making a real difference on the ground.
In this dynamic role, you will:
- Initiate, develop and deliver community regeneration projects across a diverse range of partners and sectors.
- Build strong, trusted relationships with local partners, community groups, and stakeholders.
- Spot and explore new opportunities for growth within the Land & Communities Programme.
- Work effectively both independently and as part of a multi-disciplinary project team.
- Apply a continuous improvement mindset, developing your own skills and embedding best practice in everything you do.
A bit about you
While you may bring expertise in a particular area, you’ll also be ready to adapt and contribute across different sectors to achieve our shared goals.
What you’ll bring:
- Experience in community project delivery, with a track record of collaboration and innovation.
- Strong organisational skills, including budget management and project planning.
- Excellent communication and relationship-building abilities.
- A proactive, solutions-focused approach and the confidence to seek support when needed.
- An understanding of countryside and park management would be an advantage.
If you’re ready to combine big-picture thinking with hands-on delivery, and want to help communities flourish for the long term, we’d love to hear from you.
Closing date: Midnight on Thursday 4th September 2025
We reserve the right to close this advert at any time.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Make yourself at home:
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer, we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adult
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Chief Executive Officer - NAFAS
Location: London (hybrid – 3 days per week at office in the City)
Salary: circa £65,000
Contract: permanent, full-time
Are you ready to lead one of the UK’s most cherished floral communities into a bold, new era?
The National Association of Flower Arrangement Societies (NAFAS) is a membership organisation and charity that has been enriching lives with flowers since 1959. With 30,000 members in 21 Areas, we unite amateur and professional florists, demonstrators, judges and teachers under one blooming banner. From gold-medal exhibits at Chelsea to county flower festivals, our mission, “Sharing the creative use of flowers through education, to bring joy and inspiration to all”, is at the heart of everything we do.
As our next CEO, you will:
- Strategic Leadership: Shape and deliver a strategy that will define the future of NAFAS.
- Governance & Finance: Provide strategic oversight of governance frameworks and financial operations, ensuring compliance, sound budgeting and transparent reporting.
- Operational Excellence: Strengthen organisational capacity through targeted recruitment and by further refining process to enhance efficiency and reduce reliance on manual effort.
- Membership & Education: Develop and roll out membership growth initiatives and a broad range of educational offerings to engage and inspire participants of all ages.
- Communications & Partnerships: Elevate communications strategies and cultivate strategic alliances to expand reach, bolster reputation and drive collaborative opportunities.
Who you are
- A seasoned senior leader, ideally CEO level, ideally in a membership organisation.
- Skilled in strategic planning, governance and P&L ownership.
- A confident boardroom presenter with the gravitas to inspire trustees, staff and volunteers alike.
- A hands-on, approachable team-player who balances respect for cherished traditions with appetite for innovation.
- (Desirable) A passion for flowers or creative arts, and digital marketing savvy.
Why NAFAS?
- Lead a specialist organisation with a £3.5 million reserve and a history of galvanising floral creativity.
- Work alongside a dedicated HQ team and hundreds of committed volunteers.
- Enjoy a competitive salary, hybrid working and the excitement of national flower shows.
- Make your mark by ensuring our legacy flourishes for generations to come.
If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply now button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.
Closing date for applications: 9am, Monday 1st September 2025
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
- Growing and transforming our direct care and support
- Delivering more practical information and support
- Leading in shaping the end-of-life experience
Job Description
Are you a compassionate and dedicated nurse with a passion for palliative care? We are looking for a Senior Nurse to join our North West London team and make a meaningful difference in the lives of those affected by dying, death, and bereavement.
As a Senior Nurse, you will manage a team of Registered Nurses, Nurse Associates, and Healthcare Assistants, ensuring the delivery of high-quality palliative care services. You will support the Clinical Nurse Manager in promoting a positive working environment and oversee the provision, supervision, coordination, and quality review of clinical services.
Key Responsibilities:
- Provide hands-on care and act as a professional role model.
- Develop and implement best practice initiatives.
- Coordinate patient activity and ensure high standards of care.
- Manage staffing levels, budgets, and resources.
- Lead and support the team, including recruitment, training, and performance management.
- Ensure effective communication with patients, families, and the wider community.
- Participate in clinical governance, audit, and quality improvement activities.
Job Structure : Permanent; Full Time 37.5 Hours/Week
Shifts : 9:00am – 5:00pm Monday to Friday and occasional night shifts.
Salary : Marie Curie Pay Scale Band 6 (aligned with AFC) £38,682 - £46,580 per annum Plus, Enhancements
Based : Hybrid – Primarily home based. There will be occasional requirements to work night shifts at Clayponds Hospital, as necessary and mutually agreed upon.
What we are looking for:
- Registered Nurse on NMC Register with a relevant qualification and experience.
- Experience in caring for patients with palliative care needs.
- Strong time management skills and committed to providing high-quality care.
- Experience in observation and assessment of clinical practice, to determine standards of care
- An understanding of specific needs of patients approaching end of life and in the terminal phase.
- Excellent communication and team-working skills.
- IT literate and able to travel as required.
Marie Curie Benefits Package:
- Defined contribution schemes for Pension (the charity will match your contribution up to 7.5%)
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Help with eyecare cost (T & C’s apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit Hub Discount Scheme
- Life assurance – for all employees
What’s in it for you:
- Annual leave allowance - 27days plus 8 public holidays (pro-rated)
- Annual leave aligned to NHS (subject to eligibility, which must be most recent continuous service immediately prior to joining MC with no breaks of service)
- Marie Curie Contributary Pension Scheme
- Continuous Professional development – (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Life Assurance
- Generous enhancements.
Advert Closes: 4-September-2025
To view the job description, please click here
Application Process
To apply, please complete an online application, enclosing your CV and a cover letter that explains how you meet the person specification and why you want to work for Marie Curie.
For more information or an informal chat please contact us.
Additional Information
This role will be subject to receiving an enhanced DBS criminal record check.
We reserve the right to close this vacancy early.
Agencies need not apply.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
- Growing and transforming our direct care and support
- Delivering more practical information and support
- Leading in shaping the end-of-life experience
Are you a compassionate and dedicated nurse with a passion for palliative care? We are looking for a Senior Nurse to join our North West London team and make a meaningful difference in the lives of those affected by dying, death, and bereavement.
As a Senior Nurse, you will manage a team of Registered Nurses, Nurse Associates, and Healthcare Assistants, ensuring the delivery of high-quality palliative care services. You will support the Clinical Nurse Manager in promoting a positive working environment and oversee the provision, supervision, coordination, and quality review of clinical services.
Key Responsibilities:
- Provide hands-on care and act as a professional role model.
- Develop and implement best practice initiatives.
- Coordinate patient activity and ensure high standards of care.
- Manage staffing levels, budgets, and resources.
- Lead and support the team, including recruitment, training, and performance management.
- Ensure effective communication with patients, families, and the wider community.
- Participate in clinical governance, audit, and quality improvement activities.
Job Structure : Permanent; Full Time 37.5 Hours/Week
Shifts : 9:00am – 5:00pm Monday to Friday and occasional night shifts.
Salary : Marie Curie Pay Scale Band 6 (aligned with AFC) £38,682 - £46,580 per annum Plus, Enhancements
Based : Hybrid – Primarily home based. There will be occasional requirements to work night shifts at Clayponds Hospital, as necessary and mutually agreed upon.
What we are looking for:
- Registered Nurse on NMC Register with a relevant qualification and experience.
- Experience in caring for patients with palliative care needs.
- Strong time management skills and committed to providing high-quality care.
- Experience in observation and assessment of clinical practice, to determine standards of care
- An understanding of specific needs of patients approaching end of life and in the terminal phase.
- Excellent communication and team-working skills.
- IT literate and able to travel as required.
Marie Curie Benefits Package:
- Defined contribution schemes for Pension (the charity will match your contribution up to 7.5%)
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Help with eyecare cost (T & C’s apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit Hub Discount Scheme
- Life assurance – for all employees
What’s in it for you:
- Annual leave allowance - 27days plus 8 public holidays (pro-rated)
- Annual leave aligned to NHS (subject to eligibility, which must be most recent continuous service immediately prior to joining MC with no breaks of service)
- Marie Curie Contributary Pension Scheme
- Continuous Professional development – (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Life Assurance
- Generous enhancements.
Advert Closes: 4-September-2025
To view the job description, please click
Application Process
To apply, please complete an online application, enclosing your CV and a cover letter that explains how you meet the person specification and why you want to work for Marie Curie.
For more information or an informal chat please contact
Additional InformationThis role will be subject to receiving an enhanced DBS criminal record check.
We reserve the right to close this vacancy early.
Agencies need not apply.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have significant experience facilitating activities with young people, the ability to deliver exceptionally engaging team-challenge sessions to classes from KS2 to Sixth Form, and a commitment to professionalism and a big sense of fun? If so, read on...
Hours: Freelance - hired on a day-by-day basis
Location: London / South East
Pay: £150-200 p/day depending on level of responsibility, plus travel expenses
Closing date: Friday 5th September
Commencement: We run these days all year round, yet would be looking to get you along to watch one of our September days for both you and us to work out if it’s a good fit, and if possible, induct you!
What do we do, and what’s our impact?
We’re a small, creative, and fast-growing team who run team-challenges days in schools, usually for a whole year group. We work in both the maintained and independent sector across London and the South East.
Our days each bring numerous positive benefits to young people, such as developments in:
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Speaking confidence
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Collaborative skills
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Independent thinking
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Leadership
-
Taking responsibility
-
Sense of adventure
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Personal organisation
How do we do it? We deliver activities and experiences, both indoors and outdoors, such as:
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Team-building
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Improv workshops
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Public speaking
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Orienteering
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Catapult creation
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Puzzle games
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Interview training
-
Archery
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Axe-throwing
…that will develop their skills, confidence and self-esteem - both inside and beyond the classroom.
Head to our website to learn more.
Note: We also run a small number of other businesses that work with schools and young people. Each operates in distinct yet overlapping areas of education - so there may be opportunity for successful candidates to be offered work for these too.
Outspark provides the Duke of Edinburgh Award expedition element at Bronze, Silver and Gold.
The Philosophy Man delivers workshops and training to help schools embed philosophy, oracy and metacognition into their curriculum
P4HE provides online and in-person workshops in philosophy, debating, acting, writing and more, for home and mainstream educated children from 6 to 18. It also runs regular residential weekends in Kettering.
Our ambitions
Hidden Leaders currently works with 20 schools across London and the South East (and dozens more in our other organisations above). Word is spreading about us and we are growing in size, and we anticipate delivering even more sessions in schools in the coming years. And so we are looking to expand our small, trusted expert group of freelance facilitators to help us deliver this impact.
Opportunities we can offer you:
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Real impact: You’ll be on the frontline of our in-school days delivering a programme that makes a real difference to children’s confidence and skills
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Growth and development: We’re looking for people with existing significant experience in any of the activities listed above, but you’ll also receive full training and induction on all activities - and opportunities to attend further CPD events we put on to become even better at what you do
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A friendly and driven team: We are a collaborative, supportive, and flexible team that values innovation and achieving meaningful outcomes
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Choice: We have several set dates in schools each year, usually in Summer term and in late August into September - which you may be offered and can choose whether to take or not. We’re also looking to expand our work in the months in between.
The Role
We’re looking for experienced, energetic and confident freelance facilitators to help us deliver our tried-and-tested activities — from team-building and orienteering to improv games, problem-solving challenges, debates, archery, and axe throwing. We don’t expect anyone to be experienced in all of these - every member of our team of freelancers has their own areas of expertise and choose to be deployed on particular activities that most suit their skills and experience.
You’ll be working with a diverse range of schools, from primary and prep schools, right through secondary to sixth forms, facilitating sessions to inspire teamwork, communication, resilience, and leadership.
You’ll always be working on a day under the guidance of one of our Founder Directors, Tom and Alex.
Important to know
We are looking for freelancers who may be available for work and who fit our ethos, values and activities to whom we can offer as and when it comes in.
We couldn’t do what we do without our core team of trusted freelancers. We look after those we work with by offering regular training and observation opportunities so they can expand their repertoire.
However, joining our pool of freelancers will not involve a fixed contract of employment or a guarantee of regular work. Our existing freelancers work with us anywhere between 3 - 15 days per/year. Such work offers very useful supplementary income alongside other roles at other organisations (or their own) rather than a core income. Our busiest times of year are:
September — where we deliver team building/bonding days for new year groups
May, June and July — where we deliver similar days but usually as part of school activity weeks
We anticipate further growth at these times, and also are looking to expand our offer to more indoor/lower cost days in the Autumn/Spring term. And to deliver these we will need more staff!
Responsibilities
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Facilitate pre-designed Hidden Leaders sessions and activities in schools
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Engage and motivate participants, creating an inclusive and supportive environment
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Brief, instruct, and ensure safety during practical activities
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Encourage reflection and discussion to link activities to personal and team development
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Adapt delivery style to suit different audiences, group sizes, and abilities
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Take care of activity equipment and ensure activity areas are safe and ready to use
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Represent Hidden Leaders professionally in schools
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Adhere to our high delivery standards and health safety and our strict safeguarding obligations at all time
We need you to have…
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Significant experience facilitating group activities with young people (e.g. classroom teaching, team-building, outdoor education, public-speaking training, drama/improv, youth work)
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Confident communicator and able to deliver exceptionally engaging sessions to groups of up to 30 to all ages from KS2 to Sixth Form
-
Reliable, punctual, and comfortable arriving at a school to help us set up at 8am, and be packing down with us afterwards
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A big sense of fun and joy in what you do - we don’t do dry
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The ability to relate to young people in a way that isn’t “teacherly” but at the same time firm and in-command
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Strong situational awareness and ability to manage group safety effectively
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Flexible, adaptable, and able to think on your feet to differentiate activities in the moment
-
Willingness and ability to travel to different locations across the South East
A bonus if you have…
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(For outdoor education experts): Outdoor activity instruction qualifications (e.g., Archery GB Leader / Outdoor First Aid / Lowland Leader)
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Have any experience leading or co-leading events or expeditions and so be able to step into the shoes of Day Director if we need you to (and obviously be remunerated accordingly)
-
Any experience running activities not listed above, but that you’d think schools would love as part of our Team Challenge days
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Are confident speaking in front of larger groups such as school assemblies or full year-group briefings
-
Clean UK driving licence and access to a vehicle
We will not accept any application which:
-
does not contain significant experience (4+ years) working with young people in an official role (e.g. teacher, youth-leader, outdoor educator)
-
was created through AI
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isn’t from inside, or within, easy travelling distance of the South East
If you’ve read this far down, do show it in your application by telling us your favourite TV show from your childhood, and why.
Application process
To apply: Submit your CV and a brief cover letter outlining how you meet the requirements of the role via CharityJob Apply. If you have any questions, please contact us via our website.
Shortlisting will happen as applications come in, and interviews will be held online at times convenient to both yourself and us.
All application letters will be filtered through an A.I detector. Sorry if we sound old fashioned, but we're humans, looking to recruit a human, who will be working with other humans!
The client requests no contact from agencies or media sales.
We have a fantastic opportunity to join the Age UK's Information & Advice Line team as a Benefits Adviser. With living costs rising and the need for financial support ever growing, we are building a dedicated team of Advisers to guide and advise older people on the relevant benefits available to them. We are looking for motivated individuals to join us!
As a Benefits Adviser, you will provide information and advice to/for older people relating to benefits, conduct benefits entitlement checks, complete benefit application forms, and support older people with their claims. In doing so you will be utilising your experience and excellent communication skills to provide a vital service to older people across the UK.
If you have a knowledge of the issues affecting older people and a passion for helping others, then this may be the role for you!
This role offers hybrid working between home and our offices in either Blackpool or Ashburton (a robust home broadband connection is essential). The team work from the office at least 1 day a week, although this can be more if you prefer. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to an hour's commute. During the probation and training period you will be required to come into the office 2 days a week. We are currently trialling fortnightly office attendance, but this could be subject to change in future.
Please note that our Benefits Service is operational Monday to Friday, 9am to 5pm.
Last date for applications Friday 29th August.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application (A), Interview (I), Test (T), Presentation (P)
Experience
- Experience of computer-based systems and keyboard skills. A, I, T
- Experience of working to set timescales. A, I
Skills and Knowledge
- Accurate data entry skills. A, T
- Excellent communication skills with an ability to communicate with a wide range of people in a professional and approachable manner. I
- Good numeracy and literacy skills. A, T
- Ability to handle confidential, sensitive information and personal details professionally and in line with current legislation. I
- Confident, professional telephone manner. I
- Ability to handle and present clearly and concisely, large amounts of complex benefits information. A, I
Personal Attributes
- Commitment to customer care and equal opportunities. A, I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application (A), Interview (I), Test (T), Presentation (P)
Experience
- Previous experience of working in an information and advice services role. A, I
Skills and Knowledge
- Working knowledge of the benefits system and benefits. A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards – recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Location: Hybrid (London)
Contract type: Permanent
Hours: 35 hours a week
Salary: £31,883.05
Due to increased investment from the university we’re really excited to announce the recruitment for the role of Democracy Coordinator.
Who we are
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfill potential; we help make it happen.
About the job
We're looking for a Democracy Coordinator to help support and grow Arts SU's democratic spaces. You'll play a key role in making sure students are involved, informed and empowered through forums, elections and other democratic activities. You'll oversee our Ideas Platform and work closely with sabbatical officers and teams across UAL to keep these spaces student-led and relevant. You'll also be the operational lead for our student elections - from technical set-up to support candidates and making sure everything runs fairly and transparently. You'll help develop policies, run training sessions, promote democratic engagement, and be the go-to person for students with questions about how the SU represents students. It's a varied role that puts students at the hear of decision-making while making sure everything runs smoothly behind the scenes.
Who we are looking for
We want someone who's organised, flexible and great at juggling different projects. You should have experience with governance or working in democratic or community settings, and you'll need to be comfortable explaining processes in simple ways. Communication is key - you'll need to be confident with communicating with diverse groups of students and staff both, face-to-face and in writing. We want someone who's positive, approachable and a team player who is happy to collaborate. You'll understands the importance of what equality and diversity means for our students to help create welcoming spaces for everyone as well as ensuring they feel included and heard.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
Benefits and Perks
In return for your passion and experience, we offer:
- a summer 4-day working week - we have a four day working week during the months of July & August
- Generous holiday entitlement (up to 39 days) - 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
- A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
- A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
- Birthday Leave
- 2 days of Volunteering Leave
- Religious Festival Leave (up to 2 days)
- Cycle to Work scheme, enabling significant savings on bicycle purchase
- Flexible/ hybrid working arrangements
- Access to UAL staff training courses
- NUS card discount
- Enhanced maternity leave
- Family-friendly employer
- Interest-free travel loan
- Access to an Employee Assistance Programme (EAP) offering free and totally confidential support on a range of topics, including coaching, wellbeing, legal and financial advice
How we recruit
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:
Part 1 (Application Form) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview.
Part 2 (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.
Job application timeline:
Closing date: 23:59pm 14th September
Intended Interview date: 6th October
REF-223482
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Introduction
Iswe is a social impact foundation dedicated to finding ways to put people at the heart of social and political decision-making to solve some of society’s greatest challenges.
We are seeking a motivated, resourceful and conscientious Front-End Developer to join our small digital product team, working on Assemblis - a hugely ambitious global platform to strengthen community-led decision-making - as it moves from a working prototype to a fully fledged product used by community groups worldwide. We are looking for some eager to have an impact, both on the product they are building and on the world.
The period from 2025 to 2026 presents a unique opportunity to scale the use and impact of Assemblis around the COP30 UN Climate Conference—set to take place in the Amazon at the end of 2025—by leveraging strategic relationships, including key support from the Brazilian government.
About Assemblis
Assemblis will support communities across the world to run community gatherings, deliberate on shared challenges, and make collective decisions. The platform combines step-by-step guidance, storytelling features and data aggregation, enabling community groups to deliberate meaningfully, share their insights and connect with each other. Our vision:
A world of resilient local communities that have the tools and confidence to make fair, effective decisions, through community assemblies that facilitate learning, build solidarity and have clear pathways to local and global action.
Assemblis will support people to deliberate on challenges and act together in their communities, whilst building a global picture of citizen needs, actions and solutions, which will inform global decision making. One of the ways it will do this is through the Global Citizens’ Assembly - a permanent institution that Iswe and partners are building.
A Global Citizens’ Assembly for COP30 to be launched in Brazil in November is the key opportunity to pilot Assemblis. We are currently testing a minimum viable product (functional prototype) with small sets of global users, and are looking for someone who can lead the iteration process, with the goal of an alpha launch in Climate Week in September.
Assemblis’s vision - A world of resilient local communities that have the tools and confidence to make fair, effective decisions, through community assemblies that facilitate learning, build solidarity and have clear pathways to local and global action.
Main duties
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Work directly on the web frontend application for using Typescript, Svelte.js, and Tailwinds CSS
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Ensure scalability, performance, and maintainability using coding best practices that prioritise high code quality
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Produce performant web solutions to allow the platform to be used effectively in global regions with low-bandwidth, or limited access to consumer technology
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Build features and applications with a mobile-first approach to responsive design
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Work with a close focus on accessibility, compatibility with screen-readers, and adherence to WCAG Guidelines
-
Write effective tests to cover functionality and support future development
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Contribute to product decisions to help prioritise the most important features and solutions for our users world-wide
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Troubleshoot and debug issues, providing timely resolutions and maintaining the stability of the application
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Support other Iswe websites, built using Craft CMS
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Collaborate via Slack, Trello, documents, and frequent video conferences
Your skills and experience
Essential skills and experience
-
Previous experience in front end development
-
Deep understanding of Javascript, preferably with a strong grip on Typescript
-
Deep understanding of modern web standards, CSS, and cross-browser compatibility
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Experience using source control, agile methodologies and other collaborative workflows
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Excellent communication skills, capable of conveying technical information to both technical and non-technical stakeholders
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Experience working with UI design systems, and from Figma design files
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Experience integrating with RESTful APIs
Desirable skills and experience
-
Pro-active attitude, with the ability to work both autonomously and to collaborate remotely
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Experience working in a small team, ideally having worked in agency or start-up environments
-
PHP experience
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Experience building isomorphic web applications and SSR
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Experience with security and data protection best practices
-
Experience with data visualisation libraries such as D3.js
-
Understanding of front-end state management
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Experience with Agile methodologies: capability to work in an Agile environment, delivering in sprints, responding to change, and collaborating effectively within a multidisciplinary team.
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Prior involvement in projects related to citizen engagement, deliberative democracy, or civic-tech platforms
A note on representation
We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.
About Iswe
We believe that many of the crises we face today - health, climate, the cost of living etc - are symptoms of failing governance structures, and that putting people in the driving seat of decision-making will transform our futures for the better.
Our team has decades of experience in democratic innovation. Projects include Global Assembly for COP26, Good Help and The Future Armenian. Iswe is a fast-growing foundation, dedicated to empowering citizens to play a leading role in the decision-making that affects their lives.
Our work is founded on strong values, including openness, transparency and humility. We believe that when ‘I’ (an individual) becomes ‘we’ (part of the collective), the results are transformational. We are actively working to build a healthy culture, rooted in care and characterised by being self-organising and self-reflective. We are committed to addressing the dynamics of oppression in ourselves and our work.
Location – homebased within Brighton and Hove with some face-to-face meetings throughout the month within Brighton and Hove.
Hours – 21 hours per week, we can be flexible with the hours you would like to work except Thursday 9am to 2pm for team meetings.
Travel – we do welcome non drivers, and cover travel expenses within the Brighton and Hove boundaries, so you will need to live locally or be prepared to cover travel costs outside of that area.
We have an exciting and vital opportunity to join our welcoming and knowledgeable team and as a Dementia Adviser, working within the Brighton and Hove Memory Assessment Service! This alliance brings together the NHS and the Alzheimer’s Society, where the successful individual will work as part of the team to deliver advice, guidance and , signposting to people affected by dementia and their families and carers across the city.
This is a hugely rewarding role that allows you to make a real difference in the lives of those affected by dementia, pre diagnosis and post diagnosis. You will be working mainly from home, but also you will be meeting colleagues and clients face to face throughout the month. Appointments and visits are booked and arranged on the behalf of the team, for you to support people in their homes where we interact face to face, over the telephone and virtually to give people the tools and knowledge to make informed decisions about their future. The team and wider society are proud to have a small but passionate and team with a welcoming and supportive culture.
About you
- Be an empathetic listener, and effective communicator who adapts their style to suit the audience – from carers and families to medical professionals and colleagues, using a non-judgemental manner and a person centred, empowering approach.
- Be able identify, signpost and refer people to services needed as a result of your assessment and that of the other professionals in the team.
- Able to work under pressure and work within Memory Assessment Services appointment system and processes.
- Possess good IT skills to be able to accurately record keep and using client record systems with meaningful and valuable data.
What you’ll focus on:
- Provide pre and post diagnosis advice and guidance within in Brighton and Hove.
- You will identify people’s needs and the services they may wish to access, give advice about how to live well with dementia and support the improvement of their sense of wellbeing.
- Support with advice and guidance in person, over the telephone, via virtual options or in writing from your own home, at the Memory Assessment Service, in clinic and home visits.
- Aim to reach people affected by dementia from all communities and work to make your service as inclusive as possible.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Hiring: Charity Operations Executive
Remote (with regular team meet-ups across the UK)
Full-time, Permanent
About Us
Switch the Play Foundation is the UK’s only charity dedicated to helping sportspeople thrive beyond their sporting careers. As we launch our new five-year strategy, we’re growing our team to support even more people across the UK.
The Role
We’re looking for a highly organised and proactive Charity Operations Executive to help keep our charity running smoothly. From finance and governance to project coordination and data reporting, you’ll play a key role in supporting our team and mission.
What You’ll Be Doing
- Supporting day-to-day operations, HR systems, and IT
- Managing finance processes (QuickBooks, invoicing, reporting)
- Coordinating governance tasks and Board meetings
- Ensuring compliance with charity regulations and policies
- Supporting delivery of athlete services and data reporting
- Maintaining our CRM and helping track our impact
What You’ll Bring
- Experience in operations, finance, or charity governance
- Strong organisational and communication skills
- Confidence working independently in a remote team
- A passion for social impact and athlete wellbeing
What We Offer
- Flexible, remote-first working
- 25 days holiday + bank holidays + 3 days off at Christmas
- Pension, CPD budget, and tech support
- A supportive, values-led team where your voice matters
Ready to Make a Difference?
Join us at a pivotal time and help shape the future of athlete support.
Apply now and be part of something meaningful.
Supporting all athletes - irrespective of their sport, background or stage of career - with their successful transition into life outside of sport


Reading Strategy Coordinator - HMP Hewell
Location: Redditch
Department: Prison delivery
Salary: £28,274 per annum
Hours: Full time (35 hours per week)
Contract Type: Permanent
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Hewell. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP Hewell, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Closing date: 12th September 2025
Interviews to be held week commencing 15th September
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-223379
Job Title: Volunteer Recruitment and Training Coordinator
Role: An entry level administrative role in the Volunteer Recruitment & Training team
The Listening Place (TLP) is an award-winning charity which provides face-to-face, compassionate and non-judgemental support for people who feel that life is no longer worth living.
We opened our first site in Pimlico in 2016, and we now have three sites with 850 active volunteers. We will be opening our 4th site near Liverpool Street in Autumn 2025.
This is an exciting opportunity to join the Volunteer Recruitment and Training team as a full-time coordinator. You will provide administrative support to the team, working closely with two other coordinators, to enable us to recruit and prepare volunteers to deliver our outstanding service for suicidal people.
We are committed to welcoming everyone from all backgrounds and communities, and creating inclusive teams.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during our selection process or your ability to work with us, we'll be happy to make reasonable adjustments to enable you to perform at your best.
Core responsibilities:
· Administrative duties which support the recruitment and training process of our volunteers
· Liaise with potential volunteers, interviewers and trainers
· Arrange meetings, interviews and training events (this sometimes involves travelling between sites)
· Make room bookings
· Monitor and organise team mailboxes and calendars; respond to email and telephone enquiries
· Obtain references for potential volunteers
· Maintain office systems; responsibility for data entry and maintenance of spreadsheets and databases
· Any other duties commensurate with the role
Attributes and Skills:
Essential
· Ability to work at a fast pace whilst maintaining close attention to detail
· Excellent administrative and organisational skills
· Excellent written and verbal communication skills
· A reliable, punctual and enthusiastic team player, who can work collaboratively, build strong relationships
and demonstrate a flexible and helpful approach – willing to go the extra mile
· High level of computer proficiency, particularly with MS Office packages (Word, Excel, PowerPoint)
· Proactive and self-motivated, able to plan and prioritise workload effectively and remain calm under pressure
· Ability to act with tact and safeguard sensitive or confidential information
· Excellent time management skills
· Strong commitment to and a good understanding of TLP’s mission and values
Desirable
· Recent experience in an administrative role
· Recent experience in a volunteering environment
Hours
37.5 hours a week, Mondays to Friday, office hours, with occasional evening and weekend work to meet operational requirements.
Location
Predominantly office based at our Hammersmith Office or Liverpool Street office (once opened) with some remote working.
Reporting line
The Volunteer Recruitment and Training Coordinator will report to the Head of Volunteer Recruitment and Training.
Salary:
£30,157 per annum (with pay award pending) plus benefits: 3% employer contribution towards pension, 25 days annual leave per annum (plus public holidays), Employee Assistance Programme, access to Medicash health insurance and critical illness cover.
Application process:
Please submit a CV and cover letter of no more than one side by Friday 5th September.
Candidates invited to interview will be asked to complete a homework task beforehand.
The client requests no contact from agencies or media sales.