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Top job
Crisis UK, Harlesden (Hybrid)
£41,167 per year
SHPS Refugee Housing & Integration Coach you will be joining an exciting and growing new service which supports newly recognised refugees.
Posted today
Top job
Crisis UK, Harlesden (Hybrid)
£41,167 per year
Working with individuals to prevent or relieve homelessness by sourcing affordable, suitable and sustainable private rented accommodation
Posted today
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Page 1 of 2
Harlesden, Greater London (Hybrid)
£41,167 per year
Contract (12 months contract possible extension)
Job description

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Join the Single Homeless Prevention Service (SHPS) as an Integration and housing coach, working with newly recognised refugees to support them into housing and settling into the UK.  

Title:Refugee Housing & Integration Coach (SHPS)

Salary: £41,167

Contract:  12 months (with possibility of extension)

Hours:35 hours per week

Location: Crisis Brent Skylight (Harlesden) and local community settings.

About the role

As a SHPS Refugee Housing & Integration  Coach you will be joining an exciting and growing new service which supports newly recognised refugees. This innovative new approach will focus on engaging with refugees early to advise how to access housing, health, benefits or employment and help to plan and fulfil their personal goals to become fully integrated into the UK.  You will be reaching out to refugees and building relationships with people who have a range of support needs to outline what services and support they can access. A main focus will be on housing individuals as quickly as possible and then working with them to sustain their accommodation outcomes and fulfil integration goals.  This role requires empathy and commitment, skilled delivery of a range of interventions and a passion for working with those who face multiple disadvantages in society. We welcome candidates who can bring enthusiasm to learn, transferrable skills and/or have housing experience.

About you

To be successful in this role you will have transferrable skills and/or housing experience and can demonstrate skills and values in the following areas:

  • Building relationships and working with empathy, respect and cultural sensitivity
  • Demonstrating collaborative approaches and a willingness and ability to work positively in partnership with different stakeholders internally and externally
  • Supporting people to relieve homelessness (through assessments, housing, advice and support to sustain tenancies)
  • Demonstrating a pro-active and solution-focused approach to supporting individuals overcome barriers they are facing and developing and supporting with integration goals
  • Actively contribute to sourcing suitable and affordable accommodation
  • Ability to work in a fast-paced and results focused environment.
  • Excellent interpersonal, communication and administrative skills to manage a client caseload and own workload.
  • You are pro-active and adaptable, uphold the dignity of all individuals you work with and demonstrate a willingness to follow best practice and a clear resolve to end homelessness.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness or a refugee background, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
  • Pension scheme with an employer contribution of 8.5%
  • 28 days’ annual leave 
  • Enhanced maternity, paternity, shared parental, and adoption pay
  • Flexible working around the core hours 10am-4pm
  • And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.  

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 10th December 2023 (at 23:59)

Interviews will be held on 15th and 18th December 2023

Application resources
More about Crisis UK

Crisis is the national charity for homeless people.

We are committed to ending homelessness. Every day we see the devastating impact ...

Read more

Posted on: 01 December 2023
Closing date: 10 December 2023 at 23:59
Tags: Advice, Information,Advocacy

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