Product development manager jobs
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid / High Wycombe HP13 (minimum of one day per week on site)
£38,000 - £42,000 FTE + £312 working-from-home allowance
We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.
The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.
You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities:
Supporter Experience & Journeys
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight
- Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard and understanding of retention.
Mid‑Value & Legacy Development
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-wide Contribution
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines.
- Experience with payment recovery tools and card update flows.
- Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor-first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
- Highly motivated and results driven.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
If this sounds like you, please apply on our vacancies page.
Closing date: 5.00pm on Wednesday, 15 July 2026.
We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.
Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
Assistant Shop Manager
Reporting to: Shop Manager
£26,848 - £28,492
37.5 hours per week
Huyton, Liverpool
We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our team to help manage one of our successful charity shops.
As an Assistant Shop Manager for Alder Hey Children’s Charity, you will work alongside the Shop Manager to deliver sales, Gift Aid and profit targets to generate income for our charity. You will support the Shop Manager by leading and developing a diverse shop team, including volunteers, always demonstrating our Charity Values of:
- Courage
- Together
- Passion
- Magic
The Assistant Shop Manager will be an integral part of the wider Charity team.
You will play a vital role in supporting the Shop Manager to lead, motivate, and develop a team of dedicated employees and volunteers, fostering strong community engagement and maximising the shop’s impact. This includes encouraging and harnessing the gifts of time from volunteers, goods from donors, and income from customers. As a visible and active ambassador for Alder Hey Children’s Charity on the high street, you will ensure the shop reflects the Charity’s values and purpose in all that it does. You will also support and assist with van collections and deliveries, to ensure the smooth and efficient transport of donated goods, while representing the Charity with enthusiasm and professionalism.
Income generation
- Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met.
- Support the team to maximise income from Gift Aid on donated products.
- Support the team to maximise income via our online platforms.
- Support van deliveries and collections, including arranging schedules and assisting on the van when required to meet operational needs and support the team.
- Work with the wider Charity team to promote and support fundraising activities and events.
- Explore ways to maximise sales via events, donation drives, pop-up shops etc.
- Cash up the till at the end of shift and ensure banking documents are completed. Investigate any discrepancies and report them to the Manager.
- Support with ensuring the money is ready and accessible for cash collection.
- Open and close the shop at the appropriate times.
Volunteers
- Support and management of a team of volunteers.
- Proactively recruit, manage and retain a diverse team of volunteers, utilise their skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
- Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the absence of the Shop Manager.
- Help to provide and support ongoing training and development for volunteers.
- Work and treat employees, volunteers and stakeholders in accordance with the Charity’s values.
Health & Safety (in conjunction with Shop Manager)
- Ensure the shop adheres to Retail Health and Safety regulations.
- Implement good Health and Safety practices to help protect employees, volunteers, and customers.
- Help to ensure employees and volunteers are trained in manual handling.
- Help maintain the cleanliness of the shop and behind the scenes areas.
Stock Control (in conjunction with Shop Manager)
- Ensure continuous, sufficient levels of high-quality stock.
- Be responsible for deliveries and stock controls.
- Ensure stock is appropriate to the business and priced accordingly.
- Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates.
- Ensure visual merchandising is a high priority, with products featured prominently in window displays.
Customer Service
- Be professional, patient and have a ‘people-first’ approach to customer services.
- Be committed to the principles of equality, diversity, and collaborative working.
- Set high standards of cleanliness, display and merchandising.
- Establish quality standards, consumer safety and ensuring continuity.
- Play a key role in enabling the shop to represent the Charity’s values.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Any other reasonable duties as required by your line manager.
The client requests no contact from agencies or media sales.
This is a senior leadership role at the heart of our mass fundraising acquisition activity, responsible for shaping how new supporters are brought into the organisation and how we turn early engagement into long term relationships. You’ll lead across multiple channels including digital, TV, face to face and broader campaign activity, making sure everything is joined up, commercially strong, and working towards clear growth outcomes. The role is about creating clarity in complexity bringing structure, focus and consistency to how we attract and convert new supporters at scale.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll define and drive acquisition strategy, making confident decisions on where to invest, what to prioritise, and how to improve performance across campaigns and channels. Working closely with colleagues across product, planning, digital, brand and fundraising, you’ll ensure activity is insight-led, consistent and commercially effective. Alongside this, you’ll lead and develop a team of acquisition managers and officers, creating structure, focus and the right environment for strong performance.
What we’re looking for from you
- Lead and shape multi-channel acquisition strategy across mass fundraising, driving growth and income
- Set clear direction on investment, priorities and performance across campaigns and channels
- Work closely with product, planning, digital, brand and fundraising teams to align activity and supporter journeys
- Lead, develop and support a team of acquisition managers and officers to deliver strong performance
- Use insight, data and commercial judgement to improve decision-making and campaign effectiveness
- Build strong stakeholder and agency relationships to deliver joined-up, high-impact work
- Manage budgets and resources effectively to ensure value and impact
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.
If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique opportunity to join a pioneering national charity transforming the lives of hens and the people they encounter. Since 2005 the British Hen Welfare Trust has rehomed more than one million ex-commercial laying hens, giving them the opportunity to enjoy happy free-range retirements.
Today, the BHWT is doing even more. Through its innovative Hens Helping Humans programme, the charity is exploring how our feathered friends support wellbeing, social inclusion and rehabilitation, including projects within prisons, educational and community settings. Alongside this, the BHWT is developing exploring improvements in quail welfare and expanding its reach internationally, helping to shape the future of hen welfare, education and human-animal interaction.
This is an exciting opportunity to steer the fundraising function of a growing organisation driving positive change through welfare, education, research and advocacy.
About the Job
Job Title:
Individual Giving Manager
Reports to:
Joint Head of Operations
Hours:
Monday to Friday 09.00 to 17.00 (1 day per week in office) Part-time hours considered
Salary Band:
£35-40K
Main Responsibilities:
The Individual Giving Manager will lead the development and delivery of the BHWT’s individual giving and supporter development programme, helping to grow sustainable income and build long-term relationships with supporters.
The role combines strategic planning with hands-on fundraising delivery across regular giving, lottery, appeals, legacy giving, in memory fundraising and major donor relations. Working closely with colleagues across the charity, the postholder will enhance supporter journeys, improve donor stewardship, increase recruitment and retention, and identify new opportunities to maximise long-term sustainable income.
- Support the development and delivery of the charity's individual giving and supporter development strategy and annual plans.
- Lead and grow regular giving, lottery, appeals, legacy, in memory and major donor income streams.
- Create and deliver integrated fundraising campaigns across digital, email, social media, direct mail and other channels.
- Develop and continually improve supporter journeys to increase acquisition, retention, engagement and lifetime value.
- Design and implement donor stewardship programmes to strengthen supporter loyalty and long-term giving.
- Manage and grow the BHWT Lottery.
- Develop legacy marketing and in memory fundraising initiatives.
- Build and steward relationships with major donors, pledged legators and high-value supporters.
- Use Salesforce and supporter insight to segment audiences, analyse performance and maximise fundraising effectiveness.
- Monitor fundraising KPIs and provide regular performance reporting and recommendations.
- Work collaboratively with marketing colleagues to create compelling fundraising content and campaigns.
- Identify and test new fundraising products and supporter engagement opportunities.
- Provide line management, coaching and support to fundraising team members.
- Ensure fundraising activities comply with GDPR, fundraising regulations and best practice.
About You
To apply for this role, you must have:
- Proven experience managing individual giving programmes and delivering income growth.
- Experience of regular giving, legacy fundraising, in memory fundraising and/or major donor fundraising.
- Experience of supporter acquisition, retention and stewardship.
- Experience delivering successful fundraising campaigns across multiple channels.
- Strong relationship-building and stakeholder management skills.
- Experience using CRM systems such as Salesforce and supporter segmentation.
- Excellent communication, organisational and analytical skills.
- Ability to combine strategic thinking with hands-on fundraising delivery.
- Strong IT skills including Microsoft 365.
- Strong empathy for animal welfare and the work of the charity.
Desirable skills:
- Experience of managing staff.
- Experience working within the charity sector.
- Knowledge of donor stewardship and engagement best practice.
- Experience of project management or content creation tools.
As Welcome Manager, you’ll join a newly shaped Individual Giving team at the Royal British Legion in a role that sits right at the centre of supporter engagement. You’ll be responsible for delivering high quality welcome journeys and campaigns that introduce new supporters to RBL in a compelling, engaging and well-timed way. Working across acquisition and development, you’ll help create a seamless supporter experience that builds long term engagement from the very first interaction. This is a role for someone who enjoys combining creativity, planning and audience insight to deliver campaigns that genuinely perform.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Working closely with the Senior Welcome Manager, internal teams and agency partners, you’ll take ownership of delivering multi-channel communications that are strategically aligned, insight led and commercially focused. You’ll be managing multiple campaigns and projects at pace, ensuring activity is effectively planned, delivered on time and continuously optimised through testing, reporting and performance analysis. You’ll also play an important role in building strong relationships across fundraising, particularly with data, planning and product strategy teams, helping to ensure campaigns are connected, targeted and delivering the best possible supporter experience.
We’re looking for someone with experience delivering supporter journeys or large-scale marketing campaigns within a fundraising or customer focused environment, who is confident managing stakeholders and working collaboratively across complex teams. You’ll need strong organisational skills, an eye for detail and the ability to balance creativity with process and performance. This role would suit someone who enjoys working in a fast moving environment, is confident using audience insight and campaign data to shape activity, and wants to be part of a team focused on building smarter, more effective supporter communications.
Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.
If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Date posted: 12 June 2026
Salary: Up to £81,869 plus excellent benefits
Contract type: Permanent, full time or part time
Hours per week: 37.5 hours per week. All staff are required to work in person for a minimum of two days per week, in line with our hybrid working policy. The post-holder may be required to undertake some work outside normal working hours.
About the Health Foundation
Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity and helps build a stronger society. Yet good health remains out of reach for too many people in the UK, and health and care services are struggling to provide access to timely, high-quality care.
The Health Foundation is an independent charitable organisation with a mission to build a healthier UK. We work to achieve this by generating high quality research and analysis; developing practical solutions to the biggest problems in health and health services; engaging, convening and building coalitions to build understanding, inform debate and drive action; and developing the long-term capability needed to transform health and care.
Our values
We expect everyone who works with us to be committed to our values and to share our commitment to becoming a more diverse and inclusive organisation. Our values are impact, evidence, integrity, and collaboration. You can read more about them in our five-year strategy. We also expect everyone to share our commitment to becoming a more diverse and inclusive organisation and to help deliver our EDI strategy.
About the role
This role is one of three Senior Analytical Manager roles in the Analysis and Modelling team. You will work closely with the other Senior Analytical Managers, and other senior staff across the Foundation. You will be responsible for leading a team of four analysts, developing and maintaining our modelling and simulation capability, and ensuring that the team deliver modelling and simulation products to thematic programme teams to agreed timescales and quality.
Key responsibilities will include:
- Ensuring that your team are well led and motivated, share learning across projects, and receive appropriate learning and development opportunities.
- Overseeing the development of simulation models, forecasting tools, and predictive analytics to explore future scenarios in health system performance and population health.
- Ensuring modelling approaches are transparent, high-quality, robust, and appropriate for informing policy and service design.
- Working with other Senior Analytical Managers, Deputy Directors and Director to develop an impactful, rigorous and respected programme of innovative work that is aligned with our Strategy and will deliver impact to our Thematic Programmes.
- Collaborating with colleagues across the Foundation to embed modelling and simulation into our thematic programmes to demonstrate solutions for health and health and social care
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more.
If you would like to apply, please submit your CV, and a supporting statement that answers the following application questions:
- Why would you be well suited to this role? What skills, knowledge and experience would you bring to it? (max. 300 words)
- How would you go about developing a work programme that aligns with the overall strategic priorities of the organisation and achieves impact, especially when setting up a new modelling and simulation function? How would you balance competing demands and ensure you can meet stakeholder needs? Please include relevant examples from your experience where possible. (max. 400 words)
- Please describe how you would work as part of a wider analytical team to build modelling and simulation capability, ensure appropriate approaches and work collaboratively on projects. Please include relevant examples from your experience where possible. (max. 300 words)
Our commitment to equality, inclusion and diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible and supported environment, to ensure that we can make the best appointment for each opportunity on merit.
We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us.
We have identified three key areas to improving diversity. Our aim to achieve a more balanced representation across our organisation, with a particular focus on increasing the number of women in leadership, enhancing the representation of people from Black and ethnic minority backgrounds and welcoming more people with disabilities. As part of this commitment, we strongly encourage applications from these groups.
Apply to join our team and let's work towards building a more diverse and inclusive workplace together.
If you require any support through this process, please contact us. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: Sunday 28th June 2026, 23.59
Interview date: Thursday 9th July 2026, in-person
This is a brilliant opportunity for a senior fundraising leader who knows how to turn supporter engagement into long term growth. You’ll lead the strategy for one of the biggest and most valuable areas of our fundraising programme, shaping how we build stronger relationships with supporters beyond their first year with us. Working across large-scale, multi-channel campaigns and journeys, you’ll use insight, creativity and audience understanding to deliver communications that feel connected, relevant and commercially strong. This is a role for someone who enjoys balancing strategic thinking with delivery, can see the bigger picture, and knows how to bring teams and stakeholders with them.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll lead and develop a talented Growth team, working closely with senior colleagues across Acquisition, Planning, Brand, Data and Product Strategy to create joined-up supporter experiences that drive engagement and income growth over time. We’re looking for someone who is confident leading in a fast-moving environment, comfortable challenging ways of working and experienced in managing complex programmes with multiple priorities. You’ll have the credibility to influence at senior level, the ability to use data and insight to shape decisions, and a strong understanding of what makes fundraising communications perform at scale.
What we are looking for:
- Significant experience developing and delivering mass fundraising or customer communication strategies within a large, complex organisation
- A strong track record of leading high-performing teams through change, growth and evolving ways of working
- Experience using data, audience insight and testing to improve supporter journeys and long-term value
- Excellent stakeholder management skills with the confidence to influence, collaborate and challenge constructively
- Strong commercial awareness, budgeting experience and the ability to manage large-scale fundraising activity strategically
- Someone who combines creativity with operational thinking and enjoys building ambitious plans that deliver results
Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.
If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
· Advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
· User involvement projects that help organisations improve what they offer by listening to people who use their services
· Local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
The Advocacy Project vision is clear: everyone should have a voice. We work tirelessly to ensure that those who are often unheard or whose wishes are dismissed are heard and their rights upheld.
We believe passionately that everyone should have equal outcomes when accessing health and social care services, and we all live our values everyday showing up with kindness, strength, honesty and belief in the work we do. Our work makes a difference, but we need to reach more people and change more lives; can you be part of our journey?
You will be joining The Advocacy Project at a critical time as we enter the second year of our new strategy. Key to the success of the new strategy is developing a sustainable business model that moves us from a reliance on statutory income to a mixed portfolio of funding including trusts and foundations and paid for services. Focussing on growth we are looking to secure at least £250,000 new income annually while maintaining our current income levels, we aim to double our income by the end of our strategy in 2030.
As part of our senior leadership team, you will be agile and collaborative, a fundraising professional who has developed and delivered an income generation strategy and achieved income growth across multiple income streams, including developing commercial income streams, grants and statutory income. You will be hands on, getting stuck into applications, prospecting, communicating, and developing new income opportunities. Building strong relationships with staff, volunteers and service users, you will also have the ability to engage with stakeholders and build relationships externally. You will develop evidence-based and impact-led cases for support for various projects and must be able to unlock growth, develop new approaches and help communicate our impact.
You will build and lead a small, effective and positive fundraising team.
Key responsibilities
- Developing our income strategy to ensure we reach our financial and strategic goals.
- Chairing the Business development and fundraising committee
- Further developing trust and foundations pipeline, growing income and identifying new opportunities.
- Further develop our commercial income opportunities including training, consultancy and paid for services.
- Overseeing all tender submissions including building the pipeline and writing or commissioning tender writers.
- Working with the CEO and our comms officer to ensure our Comms and Income generation strategy are aligned.
- Recruiting and managing bid writers as required.
- Working with our Finance team to ensure all donations are collected and recorded correctly, holding budget responsibility for fundraising and cooms.
- Building our case for support, working closely with staff and service users to understand their lived experience.
- Representing The Advocacy Project with funders, commissioners and external partners
- Ensure the Board of Trustees are regularly updated on the progress of income generation and our comms engagement, using a transparent and consistent reporting framework.
- Embed a fundraising culture within The Advocacy Project.
About you
We’re looking for someone with a significant success and experience of impactful charitable fundraising across diverse income streams especially from trust and foundations.
You must be passionate about our work the role of advocacy and involving service users in design.
Essential
î Effective line management skills and ability to deliver alongside and through small team.
î Experience of developing trust and foundations pipelines, bid writing and evidenced success of winning significant funding.
î Experience of statutory services and tender submissions
î Experience of developing new income streams.
î Experience of delivering to targets, including a strong understanding of risk and how best to manage it
î Knowledge of fundraising regulations, GDPR, and best practices
Desirable
î Experience of working as a senior leader within a third sector, public sector, or voluntary organisation, including setting strategy and managing change
î Experience of designing and delivering commercial income streams including business to business and direct to consumer products
î Previous experience in an Advocacy/user voice organisation
î Previous experience of co production.
Skills
î Strong leadership and management skills
î Ability to work collaboratively and lead change effectively
î Be highly organised and self-motivated with a proven ability to work to tight deadlines
î Positive, creative, entrepreneurial, and solutions focused.
î Proactive, dynamic, able to work effectively independently.
î Ability to problem solve and think creatively
î Confident networker, with strong communication skills.
î Strong understanding of EDI principles and how to apply them in your work
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



Introduction to the role
As an Associate Product Manager at Full Fact, you will be part of a team that helps tackle the spread of misleading, dangerous claims and hold those responsible to account.
You will be responsible for engaging and growing Full Fact’s audiences through website and email channels. Working collaboratively with colleagues across different teams, the successful candidate will be a self-starter, taking a data-driven approach to develop creative strategies to improve acquisition, retention, and user journeys.
If you are passionate about using technology to build a better information environment, and thrive in a collaborative, mission-driven environment, we'd love to hear from you.
If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant.
Job Definition
Website
-
Assist with the delivery of Full Fact’s website product roadmap in. Tasks include: frontend redesign and functionality, CMS development.
-
Contribute to prioritisation of backlog based on user needs and analytics.
-
Manage and optimise engagement tools such as popups and email sign up journeys.
-
Manage the MailChimp platform.
-
Provide technical support for team members in building Full Fact’s weekly email newsletter.
-
Develop and optimise automated email journeys when required.
Analytics
-
Monitor and develop KPIs across email and website.
-
Run A/B tests to improve conversion and engagement when relevant.
-
Produce insights to inform product decisions.
-
Work with analytics tools (mostly Google suite) to improve tracking and reporting
Search Engine Marketing
-
Maintain and optimise the Google Ads Grants programme when capacity allows.
-
Support content teams to optimise SEM strategies including exploring GEO strategies where relevant.
What we are looking for from you
Political impartiality and sensitivity:
You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).
Understanding of public debate in the UK and sensitivity to the political context we work in.
Essential skills & experience
-
Have excellent communication skills, both verbal and written
-
Be highly organised with the ability to manage own workload
-
Able to work collaboratively with technical and content teams
-
Understanding information environment in which Full Fact operates
-
Sensitivity to the need for political impartiality in relation to Full Fact's work
-
Experience of delivering website improvements to enhance user experience
-
Experience managing CMS platforms
-
Experience managing email communication platforms (e.g. MailChimp)
-
Experience of utilising website analytics to inform website development
-
Proficient in Excel, data analysis and reporting
-
Understanding of SEM strategies and best practice
Desirable experience
-
Experience of working in the media and journalism landscape
-
Experience of Agile working
-
Experience with Google Analytics, Tag Manager, or related tools
-
Experience conducting A/B or multivariate testing
What we offer
Starting salary of £32,000 - £40,000 per annum depending on experience.
-
Workplace Pension
-
Generous holidays
-
25 days holiday plus bank holidays
-
In addition, we close the office for a period between Christmas and New Year
-
Day off for moving home
-
Comfortable, centrally located London office with good transport links
-
Employee Assistance Programme
How to apply
Upload your CV and cover letter using the link below by 10am on Monday 29 June 2026
Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously
Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship on our website.
How the application process will work
We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best.
The interview panel will include Jon Chittenden, Mark Frankel and a member of our technical team.
The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.
The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.
The second interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance.
The client requests no contact from agencies or media sales.
About the role
The fundraising products marketing officer will assist with the marketing of two of our flagship products – the Pink Ribbon Walks and Walk 100 virtual challenges, as well as having opportunities to work on other projects across the public fundraising team and wider engagement directorate.
About you
This role is focussed on the effective delivery of our integrated warm and cold marketing campaigns. Along with the community and events marketing manager you will be responsible for developing and executing the Pink Ribbon Walks and Walk 100 campaigns.
The role will cover the full marketing mix, so you can expect to work across paid social, email, print, direct mail, radio, and other relevant channels. We’re looking for someone with a passion for digital marketing and an understanding of how creative, messaging and channel strategy work together to drive acquisition campaigns.
It’s an exciting time to join the team, as both campaigns are growing. We’re looking for someone who can think creatively and strategically, is organised and has a great eye for detail. You’ll have experience of multi-channel marketing, working with third party agencies and amazing project management skills, along with drive, passion and determination to make a huge difference.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£31,057 to £34,270 per annum London based.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Thursday 2 July 2026 9am
Interview date week commencing 13 July
Job Title: Product Manager
Salary: £55,206.18 per annum (inc. Market Supplement and Outer London Weighting) - Band G, Level 3
Location:Gilwell Park, Chingford, London OR Homebased
Contract Type: Permanent
Working Hours: Full-time (35 hours per week)
About The Role:
It’s an exciting time at The Scouts. As part of our Skills for Life strategy, we’ve delivered an ambitious digital transformation, supporting over 150,000 volunteers and 450,000 young people every week.
As a Product Manager, you’ll lead the development of digital products that meet user needs and deliver real value. You’ll spend time listening to users, understanding their challenges, defining a clear product vision, and turning that into impactful outcomes.
Working closely with staff, volunteers, and suppliers, you’ll help continuously improve our digital tools and ensure they evolve alongside organisational needs. This is a unique opportunity to make a real impact, helping deliver products that support over half a million young people each week as they gain skills for life.
As the Product Manager, you will (Key Responsibilities):
- Own and manage a portfolio of digital products, defining product vision, objectives, and long-term roadmaps aligned with organisational strategy.
- Prioritise backlogs and translate business needs into user stories, leading delivery from build and testing through to deployment.
- Collaborate with stakeholders, users, and suppliers to gather requirements, solve problems, and drive successful product outcomes.
- Lead change and adoption activities, ensuring effective communication, training, and embedding of product management best practices.
- Define and track OKRs, KPIs, and success measures, using data and insights to continuously improve products and outcomes.
Who we’re looking for as our Product Manager:
- Demonstrated experience delivering digital products using agile methodologies, with strong skills in requirements gathering, analysis, and documentation across the full project lifecycle.
- Strong knowledge of product management, agile and lean practices, and digital platforms including CRM, CMS, mobile, and analytics tools.
- Excellent stakeholder engagement, communication, and facilitation skills, with the ability to work confidently across teams, suppliers, and user groups.
- Data-driven and highly organised, able to prioritise effectively, solve complex problems, and deliver high-quality outcomes in fast-paced environments.
- User-focused and adaptable leader, passionate about digital transformation, continuous improvement, inclusivity, and balancing strategic thinking with hands-on delivery.
Benefits include:
- 28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas
- Flexible working hours
- Double-matched pension up to 10% of gross salary
- Generous family leave and support as a family-friendly employer
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Sunday 12th July 2026
Interviews will be held week commencing 20th July 2026
Strictly no agencies.
The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
At CharityJob, we help charities find people who share their purpose, faster and more easily. We’re passionate about fair and effective recruitment and listening to our candidate and recruiter customers to improve our products, content and marketing.
We’re the number one job board in the UK for charities. And we provide leading technology to support our recruiters, including an applicant tracking system, as well as our sister networking platform, CharityConnect.
We’re motivated by the belief that great people power great causes. We’re a mission-led, commercially sustainable business that balances social impact with innovation, collaboration, and high standards of service. We have around 30 employees working for us across marketing, product, sales, software development and finance.
Our team cares deeply about the sector we serve and the experience of everyone who uses our platform. Working here means contributing to a product that helps charities thrive, while being part of a supportive, inclusive workplace where ideas are valued and personal development is encouraged.
About the role
We’re looking for a Senior Content Manager on a 12-month fixed-term contract to cover maternity leave. You’ll lead on all content across the organisation, including two blogs (our Career Advice blog for candidates and our Recruiter Insights blog for recruiters), our email and e-newsletter copy, sales collateral, product messaging, PR campaigns and anything else needing an expert editorial eye.
Annual leave: 25 days (+ bank holidays)
Reporting line: you’ll report to the Marketing Director and be part of the Marketing team.
Hours: 9am-5.30pm (with reduced hours of 9am – 5pm in December and August). Flexibility will be considered.
Working arrangements: this is a hybrid role, with two fixed days a week (Tuesdays and Thursdays) working in the office.
Job application process: to apply, please send your CV and answer a few short screening questions.
We can only accept applications for this role from applicants who live in the UK.
Job description
What you’ll be working on:
-
Regularly planning and producing content for the CharityJob blogs.
-
Updating the content calendar with article revisions and new content in line with business needs, seasonal trends and sector updates.
-
Continually monitoring and maintaining our existing blog content, including optimising performance, working with our external agency to fill content gaps and conducting keyword research to improve organic content reach.
-
Leading on SEO across the organisation, including managing our relationship with our external agency, acting on their recommendations and liaising with our in-house development team.
-
Working closely with the Senior CRM Manager to write copy for promotional and service emails and trigger campaigns.
-
Working closely with our external agency to manage digital PR campaigns to raise awareness of CharityJob and our products with trade, local and national press.
-
Editing product copy to make sure that the right messages and prompts appear in the right places and in the right tone of voice across our website and products to help achieve business objectives.
-
Producing supporting or customer-facing documents for our sales team.
-
Writing guides and other long-form content, and briefing designers to deliver a finished product.
-
Managing content produced for and with CharityJob’s partner organisations.
-
Copyediting and proofreading copy and documents across the organisation.
This job is for you if:
-
You understand the role of content marketing in the overall marketing strategy and customer journey.
-
You have excellent copywriting skills, particularly for email campaigns and landing pages.
-
You have a good knowledge of SEO and Google Analytics (AI search would be a bonus)
-
You can highlight key feature benefits in new software products and distil these into engaging content and copy.
-
You have excellent proofreading and copyediting skills and a keen eye for detail.
-
You’re used to successfully juggling multiple projects, working calmly under pressure and managing tight deadlines.
-
You have some experience of working with and managing third-party suppliers.
We help charities find people who share their purpose, faster, easier and fairly.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Product Lead – HOSTHub
(Operational Product Delivery)
Reports to: Operations Director (Head of Delivery)
Contract: 1.0 FTE (Temp to Perm)
Location: Remote (UK or International)
Role Purpose
The Product Lead – HOSTHub is responsible for identifying, prioritising, and resolving day-to-day product challenges across HOST’s digital platform.
HOSTHub serves as the operational backbone of the organisation, enabling delivery across finance, legal, partnerships, and hosted partner services. In this role, the Product Lead ensures the platform functions effectively in practice—by understanding user needs, surfacing issues early, and driving the design, prioritisation, and rapid delivery of solutions.
While contributing to the longer-term product vision in collaboration with the leadership team and development partners, the primary focus remains on operational product delivery. This includes managing fortnightly sprint cycles, maintaining a dynamic and prioritised backlog, and ensuring continuous alignment between user requirements, internal processes, and platform capabilities.
The role requires a highly hands-on individual who thrives at the intersection of users, internal teams, and developers, with the ability to translate real-world challenges into clear, actionable product decisions.
Core Responsibilities
1. Product Problem Identification and Prioritisation
Lead the ongoing identification of friction points, inefficiencies, and system gaps across HOSTHub use cases, including those impacting hosted partners, funders, and internal staff workflows.
Maintain a dynamic, prioritised backlog of product issues and enhancements, informed by user insight and operational impact.
Work closely with delivery teams across finance, legal, partnerships, and community support to understand how the platform performs in practice and where it falls short of user needs.
Translate operational challenges into clear, well-defined product requirements that are actionable for development teams.
Ensure prioritisation is driven by delivery urgency, risk exposure, and opportunities for efficiency, rather than abstract feature development.
2. Sprint Management and Delivery Execution
Own the end-to-end delivery of the product, managing fortnightly sprint cycles.
Set sprint priorities, create and refine tickets, and ensure all development work is well-scoped, logically sequenced, and ready for delivery.
Collaborate directly with development contractors to run sprint planning, stand-ups (where applicable), and sprint reviews.
Validate completed work against real user workflows before release to ensure quality and usability.
Maintain clear visibility of progress, risks, and dependencies, escalating blockers and trade-offs to the Operations Director as needed.
Provide bi-weekly sprint reports outlining delivered outcomes, outstanding issues, and upcoming priorities.
3. User Engagement and Feedback Loops
Establish continuous feedback loops with both internal users (staff teams) and external stakeholders (hosted partners and funders).
Conduct structured user conversations to understand how systems are used in practice, not just how they were designed to be used.
Validate proposed solutions with users prior to development where appropriate, ensuring alignment with real needs.
Ensure user insights consistently inform backlog prioritisation and shape sprint scope.
Maintain a clear view of user satisfaction grounded in qualitative feedback, not just survey-based metrics.
4. Cross-Team Operational Alignment
Act as the central point of coordination across product, delivery teams, and external developers.
Ensure HOSTHub effectively supports real operational workflows across key service areas, including Project Hosting, Hosted Grantmaking, and Capacity Building.
Partner closely with Finance, Legal, and Partnerships teams to align system functionality with compliance, contractual, and reporting requirements.
Identify and resolve misalignments between team processes and platform functionality, either by adapting the system or clarifying and standardising ways of working.
5. Development Oversight
Manage the day-to-day relationship with the development team, ensuring requirements are clear and issues are addressed promptly.
Ensure all development outputs are practical, functional, and aligned with real operational needs.
Avoid over-specification and unnecessary complexity, prioritising simple, implementable solutions.
Track defects, rework, and technical debt, incorporating them into sprint priorities where they have a meaningful operational impact.
6. Data, Workflow, and System Effectiveness
Ensure HOSTHub captures and delivers data that is accurate, actionable, and aligned with reporting requirements.
Identify and implement opportunities to automate key workflows, reducing manual effort across teams.
Partner with internal stakeholders to ensure system logic supports compliance and audit requirements in day-to-day operations.
Maintain clear, practical documentation of key workflows and system behaviours to support effective operational use.
7. Risk, Compliance, and System Integrity
Work closely with the Legal Lead and Operations Director to ensure product decisions do not introduce unmanaged risk.
Prioritise data protection, security, and system reliability as core product considerations.
Ensure compliance requirements, including data protection and financial controls, are embedded in how the platform operates in practice.
Take clear ownership of system incidents or failures, coordinating response and ensuring timely resolution and follow-through.
8. Contribution to Product Direction
Contribute to longer-term product thinking, including roadmap development and the ongoing evolution of the system.
Provide grounded input to strategy based on observed user behaviour, operational constraints, and delivery realities.
Ensure product direction remains focused on solutions that are practical, scalable, and genuinely valuable to users.
Key Relationships
Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, Training Lead.
External: Developers, technical providers, hosted partners, funders.
Performance Indicators
Reliable delivery against sprint commitments, with a clear connection to resolved operational issues.
Reduction in recurring user-reported problems across key workflows.
Demonstrable improvements in system usability and efficiency for internal teams and hosted partners.
A well-maintained backlog with clear, transparent prioritisation rationale.
Strong alignment between platform functionality and operational delivery needs.
Timely identification and effective resolution of system risks and critical defects.
Required Experience
5–8 years’ experience in hands-on product management or product delivery roles, with clear ownership of day-to-day execution.
Proven experience managing sprint cycles and working directly with developers to deliver iterative improvements.
Strong track record of identifying user needs and translating them into effective product solutions.
Experience working with complex operational systems involving multiple user groups and workflows.
Ability to operate effectively in environments with evolving and loosely defined requirements.
Comfortable working across technical and non-technical teams, acting as a practical bridge between them.
Familiarity with system integrations, workflow tools, and data-driven platforms (e.g. CRM systems, finance platforms automation tools)
Strong prioritisation skills, with the ability to balance urgency, impact, and feasibility.
Clear, structured communication style, enabling effective coordination and delivery clarity across teams.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
The client requests no contact from agencies or media sales.
Marketing Manager (Supporter Journeys & CRM)
We are recruiting for two complementary roles within our Digital team:
- One focused on multi-channel end-to-end supporter journey delivery and optimisation
- One focused on Email and SMS channel delivery and performance
Salary: £38,000 - £45,000 per annum
Department: Marketing, Fundraising & Engagement
Contract: 12 month fixed-term contract/secondment
Hours: Full time 35 hours per week but we are open to conversations about flexible working i.e., part time or compressed hours
Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
External closing date: 23 June 2026, 23:55
Internal closing date: 28 June 2026, 23:55
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the application questions and work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Interviews: Week of 6 July 2026
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone determined, someone like you.
This is an exciting opportunity to join Cancer Research UK as a Marketing Manager in either our Loyalty & Cultivation team or Email & SMS team, where we are recruiting for two complementary roles focused on delivering outstanding supporter experiences. Both roles play a key part in shaping and delivering audience-centric, end-to-end journeys that engage and inspire our supporters. One role focuses on designing, delivering and optimising multi-channel supporter journeys for priority audiences, while the other leads the Email & SMS channel strategy, supports marketing teams from planning to delivery. Together, these roles will help drive a more joined-up, insight-led approach, ensuring we deliver relevant, high-quality communications that deepen supporter engagement and maximise impact.
What will I be doing?
- Work collaboratively with the Proposition and Audience Marketing functions to translate strategy into tactical delivery plans
- Work closely with internal teams such as Data Selections and Campaign Planning to continually make improvements to processes to ensure the smooth delivery of campaigns.
- Be a key driver to building our data and technology capability to deliver more efficient and audience led journeys
- Bringing together teams across the organisation to deliver a joined-up supporter experience
- Using a test-and-learn approach to optimise performance
- Monitoring and reporting on performance against KPIs
Role-specific focus (depending on post):
Journey Delivery role:
- Work with stakeholders across Design, Product, Creative, Data and Technology teams to design, build and optimise outstanding, supporter-led journeys focusing on priority audiences.
- Delivering high quality end-to-end journeys across multiple channels, with a focus on campaigns using first party data
- Ensuring engaging content and creative is aligned across channels and with brand messaging
Email & SMS role:
- Leading the delivery of email and SMS campaigns, including
- team management and channel optimisation
- Manage a team of 5 Executives (3 Senior Executives, 2 Executives) to deliver email and SMS marketing campaign plans on time and meet agreed KPIs
- Be a channel expert for email & SMS delivery and work with marketing teams across the charity to implement improvements to email and SMS campaigns and supporter journeys.
- Gather learnings of digital marketing trends or changes and work to implement these at Cancer Research UK
- Work closely with the Product Manager for Adobe Campaign to maximise the potential of the tool and ensure its smooth running
- Work closely with the Senior Channel Manager for Email & SMS to bring together an Email and SMS Community of Practice, a place where all marketers at the charity can share learnings and encourage testing to help optimise campaigns
What skills are we looking for?
- Experience in a customer/supporter-focused marketing role
- Strong experience delivering cross-functional projects and managing stakeholders
- Understanding of end-to-end journeys and integrated campaigns
- Data-driven with experience using insight to improve performance
- Strong collaboration and influencing skills
- Solid grasp of data protection and consent regulations (GDPR, PECR), with awareness of how these impact fundraising and supporter communications
- Passion for delivering excellent supporter experiences
Additional experience (depending on role):
Journey Delivery role:
- Experience of journey mapping, lifecycle planning or personalisation.
- Experience of delivering journeys that drive loyalty or meet non-financial customer/supporter needs, such as providing information and support, would be beneficial but not essential.
Email & SMS role:
- Experience delivering email/SMS campaigns and using tools such as Adobe Campaign, including line management
- Relevant line-management experience with proven leadership skills and the ability to manage competing priorities for yourself and others
- Significant experience of using Adobe Campaign to deliver and report on best-in-class email and SMS campaigns
- Experience of translating marketing strategy into tactical delivery plans
- Passionate digital marketer knowledgeable in email and SMS marketing trends and developments
- Data-driven with an understanding of UX principles and relevant experience of improving email and SMS marketing through insight and innovation Excellent project management skills including resource and risk management
- Proven track record of building and maintaining strong and collaborative relationships with a wide range of stakeholders.
- Proven ability to manage own workload and meet deadlines with little reference to line manager
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
Internal Eligibility criteria
Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview.
All internal candidates applying for a secondment, must have:
o completed their getting started period
o discussed their intention to apply and gained approval to apply with their line manager
o been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment)
If you do not confirm that you meet these requirements, we will not be able to progress your application.
Additional information
For more information about working with us please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Are you an experienced fundraiser and communicator ready to make a meaningful impact? Nottingham Women’s Centre is seeking a talented Fundraising and Communications Manager to play a key role in our next phase of growth and development.
At Nottingham Women’s Centre, we are a vibrant, feminist organisation dedicated to supporting women to overcome barriers, amplify their voices and build better futures. Through a wide range of services – including counselling, advice, courses, wellbeing activities and campaigning – we create opportunities for women to thrive.
The Fundraising and Communications Manager will lead the delivery of our fundraising and communications strategy, helping to increase income, engagement and visibility. You’ll build and manage a small team, oversee integrated campaigns, and drive forward diverse income streams, including trusts and grants, digital fundraising, major gifts, community and corporate partnerships and events. You’ll also play a central role in shaping supporter journeys and strengthening relationships with funders, partners and stakeholders.
We’re looking for someone with a strong track record of delivering successful fundraising activity, excellent communication and copywriting skills, and experience of managing people and projects. You’ll be confident using insight and data to guide decision-making and maximise impact. A commitment to feminist values and equality is essential.
In return, you’ll join a supportive, values-led organisation where your ideas and contributions are genuinely valued. We offer flexible and hybrid working, generous annual leave, a strong focus on wellbeing, and opportunities to engage in wider organisational and community work.
This is an exciting opportunity to shape the future of a growing organisation and contribute to life-changing work for women across Nottingham.
Please review the full Fundraising and Communications Manager job description below for further details.
The client requests no contact from agencies or media sales.





