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Would you like to help send donated medicines around the world to those who do not have access to live-saving medicines? IHP is recruiting a Logistics Officer to become part of our growing logistics team who coordinate the safe and responsible donation of medical products to where the needs are greatest, so that people don’t suffer needlessly from treatable illnesses.
As a Logistics Officer you will play an integral role in IHP’s work arranging the shipping of donated medicines and medical supplies, for example our essential health packs and antibiotics, ensuring their secure transportation to diaster hit and vulnerable communities such as Sudan and Gaza.
Your responsibilites will include:
- Securing cost effective shipping quotes from some of the largest freightforwarders in the UK
- Preparing shipping documentation
- Ensuring shipping files are accurate and kept up to date
- Communicating regularly with our donor companies and receiving NGO partners
- Updating offers on our management system
Who you are:
- You'll have administrative/record keeping experience or demonstable transferable skills
- A dedicated team player who enjoys working well in a small team as well as autonomously
- Adaptable and can meet competing priorities, deadlines and tagets
- Possess strong attention to detail and accuracy and be numerically minded (Intermediate Excel skills desirable)
- IT literate in MS Office applications with experience of working with data and systems
- A natural problem solver, you'll have a good initative and be solutions focused
- Proficient communication skills, verbally and written with an ability to build strong working relationships
- Highly organised multi-tasker, with a personality that works calmly under pressure
- Commited to upholding IHP's Christian ethos and values
For further details regarding responsibilities and person specification, please see the job description.
About IHP
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
In the last three years, IHP have supported over 54 million patients and vulnerable communities around the world – places such as Yemen, Ukraine and Gaza. We’ve sent medicine worth well over £56 million, changing lives and impacting futures. We run multiple partnerships to support this work – with pharmaceutical companies who donate medicines, our logistics partners who help us warehouse and ship the medicines overseas and finally our valued NGO partners and individual medics delivering healthcare to those who need it. Together these partnerships enable medicines to reach those in need.
IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.
Applicants must have the legal right to work in the UK.
IHP Staff Benefits
- 25 days annual leave plus bank holidays (pro-rated if part-time)
- Specsavers eyecare vouchers
- Life Insurance and Critical Illness Cover
- Health and wellbeing support via Unum help@hand app
- Bike2work scheme
- Opportunities to get involved with our EDI working group
- Training and development opportunities
- Hybrid working/Modern office near Chancery Lane tube station
We have an active Equality, Diversity and Inclusion staff working group. Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.
Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.
The client requests no contact from agencies or media sales.
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Is it time for a new challenge?
Do you dream of making a difference?
We are looking for a dynamic and highly motivated individual to join our team in this new role at Willow Wood Hospice
This is a fantastic opportunity to shape and develop this role in maintaining and growing corporate partnerships. You will work closely with the Director of Fundraising and Communications to enable you to achieve annual income growth targets and develop a pipeline that contributes to income in future years.
The perfect candidate will enjoy forging positive and robust relationships with corporate partners and local businesses across Tameside and Glossop, delivering vital income for our charity. Exceptional communication skills are essential for this role as well as a passion for the work of Willow Wood and a drive and confidence in yourself to raise funds.
You do not need charity experience if you think that you could adapt your skills to this role. We can’t wait for you to join us!
Benefits include:
Salary £30,000
Annual leave 35 days per annum (including bank holidays)
Agile working available
Free onsite parking
Company pension scheme
Employee Assistance Programme
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Life:
Life's a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people - whoever they are - to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
- Crafting content that educates the public about pregnancy, pregnancy loss and our work
Our values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
We are looking for an outgoing and enthusiastic customer service professional with previous charity experience and experience of supporter relationship work to join our Fundraising team.
This is a new post that will oversee the development and implementation of a Supporter Experience strategy in line with income generation priorities and objectives.
We are looking for someone who is a data driven and innovative professional, passionate about delivering high class journeys for Life supporters with the overall aim of increasing net income and converting supporters into donors.
We are looking for a committed individual who can implement strategic plans and create operational business plans. You will manage and motivate a small team and have an advanced use and understanding of CRM databases to manage supporters and maximise their value.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions)
- Paid DBS check
- Birthday Leave
- Extra annual leave for long term service
- Length of service awards
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Our Values and Commitment to Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) which is paid for by the Charity.
How to Apply:
If you think you have the skills to offer us, please send a CV and covering letter to Life jobs
The client requests no contact from agencies or media sales.
Are you looking for a new challenge or to take the next step in your marketing career? We are recruiting an experienced marketing professional to set up and develop our marketing and communications function and deliver a strategy to support our business objectives.
It’s an exciting time to join us. In this new role you’ll lead on all aspects of marketing and communications to build brand awareness, market services, increase revenue, support fundraising and communicate our impact effectively across our catchment area. You’ll also grow our marketing capability by working with agencies and suppliers, upskilling others, managing volunteers and in time a new team member.
Ideally you will have experience in business planning, setting an appropriate marketing mix across a range of channels, understanding audiences and knowing the importance of measurement and evaluation. You’ll be able to both think strategically and work hands-on, as you’ll oversee the day-to-day marketing activities and track their success.
You will have a collaborative, solution focussed attitude, working as part of a small, friendly management team. You’ll have experience working for or with charities or not for profits and support the aims and work of our organisation.
Based at our Birmingham office, the role will involve visiting our other locations from time to time and attending external meetings, so some flexibility in working hours and some travelling will be necessary. Up to 2 days a week may be worked from home depending on work requirements. We offer ongoing development, 25 days leave, a pension scheme and staff wellbeing support.
If you have any questions/queries about the job or would like an informal chat about the role, please contact us.
Deadline for applications: Tuesday 2 April 2024
Interviews will be held: 11 and 12 April 2024
This post is subject to a DBS check.
Please submit a CV, with a separate cover letter outlining your relevant experience and how you meet the requirements of the role.
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Portobello Shop Manager
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Portobello Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time across a flexible seven day rota
Salary
£23,933 dependent on experience, plus OTE Bonus
Location
Portobello
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Introduction to role
We are seeking a Venue & Buildings Manager to help provide effective stewardship and management of our wonderful and busy Grade II* listed church building and room hire business.
Inspire Saint James Clerkenwell is a Church of England church with two services (11am and 4pm) and a congregation of around 200 adults and 80 children. The congregation is vibrant and diverse and passionate about sharing the good news of Jesus.
A large proportion of the church’s income is generated by hiring out the crypt, church and accompanying spaces to external clients. Our ability to rent out these spaces supports the church’s broader mission and helps maintain the building for future generations. You can find out more about our venue business on our 'Crypt on the Green' website.
We are looking for someone who can take ownership of the building and the room hire business and see that the work they do supports and facilitates the ministry of the church. They will ensure that the resources we have are best utilised and that health and safety and legal obligations are fulfilled in relation to the building. This is a client facing role, where you are required to provide a professional service to all who visit the church and the variety of clients looking to use the venue as an event space.
1. Personal Qualities
This job is for you if you:
-
possess a good personal and conversational manner and an ability to build rapport quickly with others
-
are commercially aware, able to understand trends and needs of your customers in order to improve the venue’s revenue
-
are practically-minded, always be looking for better ways of doing things
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are a team player - open to personal change, feedback and professional development
-
are comfortable with sales targets and increasing revenues
-
are self-motivated, able to work alone, setting priorities and managing day-to-day workload without close supervision
-
are sympathetic to the beliefs and procedures of an Anglican Parish Church
3. Key Responsibilities
What you’ll be working on:
Crypt Business Management
-
Leadership and line management of the Crypt team
-
Take responsibility for annual targets and Crypt business plans
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Oversee outgoing business expenditure
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Product development - constantly improving the business offering, and maximising available resources to increase sales
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Monitor, develop and improve processes and infrastructure
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Assisting the bookings administrator with the routine administration of the room hire bookings, including responding promptly to client emails, showing clients around the venue, answering phone calls, responding to client requests and holiday cover
Buildings Management
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Devise, oversee and operate an annual schedule of maintenance for the Church building
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Organise, schedule and supervise regular (annual, bi-annual) maintenance contracts for key infrastructure
-
Be the contact point for ad-hoc maintenance issues, either responding directly or organising appropriate contractors or volunteers
-
Project manage new developments and projects to improve the facilities and other aspects of the Church building
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Liaise with health & safety consultants to develop and implement Church building policies
4. General Terms:
Location: The post will be based in the office at Inspire St James Church, EC1R 0EA, but we are open to hybrid working arrangements.
Hours: This role is provisionally 40 hours per week but we are open to discussing the possibility of reduced hours, job-shares, flexible start and finish times or compressed hours.
Benefits:
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25 days annual leave plus eight bank holidays
-
Dental insurance
-
Monthly Christian book allowance
-
Regular social staff events including a weekly staff lunch
-
Annual salary reviews and an enhanced pension package.
-
Training will be provided on Manual Handling, Working at Heights, Food Hygiene, Line Management and First Aid at Work as required
All team members are expected to participate in the running of church service activities and as such there is a Genuine Occupational Requirement for the post holder to have a Christian faith.
To apply:
Please supply
-
A cover letter highlighting your relevant skills and experience and expressing what excites you about the role.
-
A corresponding CV limited to two pages.
Deadline: 31st March 2024. Submissions will be reviewed promptly upon receipt and interviews will be conducted on a rolling basis. The ad may close early if a successful candidate is found.
Start date: Mid-April 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
SURBITON Shop Manager – Part Time
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Surbiton Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21/28 hours per week over three/four days, primarily weekends but flexible over a seven-day rota
Salary
£23,933 pro-rata plus OTE Bonus
Location
Surbiton
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The client requests no contact from agencies or media sales.
Working with the Head of Governance, the Governance Manager will play an important role in managing governance activity and embedding good governance practices across the charity.
They will provide a high standard of confidential governance support to the CEO, Chair and Trustee Board, ensuring the effective running of the activities of the Board and its committees, enabling them to operate highly efficiently and help deliver strong governance functions.
Main duties and responsibilities of the role:
Support for the Chair and Board of Trustees
- With the Head of Governance, support the Chair in their role in leading the governance of the organisation and other activities they undertake in their role.
- Organisation of Board and committee meetings, including compilation and circulation of papers to strict deadlines, attending meetings, minute taking and ensuring follow-up actions are completed, providing first class secretariat support and effective administration at all times.
- Deliver the overall programme of work for the Board throughout the year, including arranging venues and logistics for trustee and committee meetings as well as wider development activities such as away days or visits.
- Support the arrangement of annual board and Trustee appraisal activities.
- Support Trustees in their roles, proactively seeking out relevant opportunities to help them in their ambassadorial roles and in building relationships across ARUK.
- Lead on the Trustee induction and onboarding process for new Trustees including preparation of Trustee induction paperwork and registration with regulatory bodies.
- Co-ordination with all Charity departments to ensure all performance reports, briefing papers and communications are delivered within agreed timescales.
Governance
- Work with trustees and senior management (as required) to ensure the overall governance process administration is efficient and best practice.
- Management and maintenance of the online board portal software ensuring it remains up to date and accessible to Trustees.
- Maintenance of the register of Board members’ and Directors’ interests and any arising conflicts.
- Lead on an annual review of governance documents including terms of reference and schedule of delegation.
- Work with Operations, risk and compliance team on risk management and board assurance activities.
- Support the co-ordination and submission of regulatory returns in accordance with statutory deadlines.
- Present, record, file and store data (including all minutes of meetings and trustee related data) in accordance with company policy.
- Keep abreast of developments in governance and charity regulation and identify further opportunities for improvement to ensure ARUK delivers best practice.
Policies
- To monitor, develop and review policies and resources which support good governance.
- Work closely with the Head of Governance and Head of Operations, Risk and Compliance, overseeing organisational policy development and review process, ensuring our policies are fit for purpose.
- Ensure there is an accurate and up to date record of all policies.
- Ensure the Board has appropriate oversight of key policies.
- Support on communication around key policies.
What we are looking for:
- Experience of managing high-level Boards in the not-for-profit sector, including board development, administration and support
- Experience of building strong working relationships with senior stakeholders both within and outside an organisation
- Able to maintain discretion and confidentiality at all times
- Ability to work independently or within a team.
- Proficiency with Microsoft Office products
- Excellent organisational & administrative skills, with a helpful and approachable manner.
- Excellent networking and interpersonal skills.
- Excellent influencing skills, able to work effectively across all levels
- Excellent verbal and written communication skills, with good researching skills
- Excellent time management skills and ability to prioritise and coordinate workload
- Effective problem-solving skills
- Flexibility and willingness to travel when required.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £45,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 7th April 2024, with interviews likely to be held week commencing the 15th April 2024 We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply:
Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Events Fundraising Manager
Hybrid/Homebased with regular travel to our London office
£33,000pa plus competitive reward and benefit scheme
37.5 hours per week
Be There When it matters!
Sue Ryder's Fundraising directorate have had an exciting opportunity arise for an Events Fundraising Manager.
About You
We are looking for someone with a growth mindset, who is open to learning new skills, and embraces collaborative working. Attitude and approach are key, so if you have transferable skills but don’t necessarily have direct experience in a role like this, we would love to hear from you.
Key Skills:
• A proven track record of working within a fundraising events environment and an excellent knowledge of the running and challenge events market
• Experience of working with and through a large supporter or customer facing team to achieve results
• Experience of managing people and volunteers and using a variety of communication methods to an audience of all levels both internally and externally
• Experience of delivering income and expenditure budgets and developing and working to event plans
• Experience of developing compelling marketing materials for print, web and social
About the role:
• This role is hybrid, with time split across our London office and working from home. However, we also welcome applicants looking for a home-based role, with travel to event days as required.
• Delivery activity plans for full events programme
• Responsible for the delivery and management of income and expenditure for allocated events portfolio
• Grow the Sue Ryder brand through the events programme and develop and lead on delivery of a national marketing campaign to promote participation in third party running and challenge events
• Leadership, management and performance of the Events Team
• Development of partnerships with event organisers
Drop in Sessions – Zoom details in attached job pack
27th March @ 7pm
28th March @12noon
2nd April @ 7pm
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- Staff discount with thousands of retailers
- Refer a friend scheme - £250
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 4th April
Interview date: 12th April
If you want more than just a job, we want you.
Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
This role is responsible for managing and developing the charity’s community fundraising and trade revenues (target of £266,000 in 2024) and building significant engagement with community supporters and fundraisers. You will manage a committed team of two people in the Community and Trade team.
You will be responsible for raising awareness of our community fundraising programme and developing a ‘best-in-class’ stewardship programme that builds new and develops existing relationships with supporters, volunteer groups, organisations and partners to maximise income and raise the charity’s profile. You will also lead on the development and delivery of our 50th anniversary celebrations in 2025.
About you
This is an exciting and challenging role, and an opportunity to take our community and trade fundraising to the next level in an ambitious and passionate organisation. We are looking for an exceptional fundraiser and manager of people. With proven management skills, you will be enthusiastic, driven, results focused, supportive and creative.
You will thrive under pressure and be able to lead and inspire our committed and passionate community and trade fundraising team through a period of exceptional growth.
You will be a fantastic fundraiser in your own right and be able to multitask across a range of different activities and community income streams.
Key responsibilities
Community fundraising
• Design and implement a stewardship programme that converts interest into support and maximises fundraised income whilst developing lasting relationships.
• Introduce fundraising opportunities to our existing and potential supporters through a multi-channelled marketing strategy to grow levels of engagement and participation.
• Grow non-monetary donations as part of the community fundraising portfolio of events.
• Support the Head of Fundraising in designing new and developing existing community fundraising opportunities.
• Market and promote the calendar of community events to existing and potential supporters and wider to grow levels of engagement and participation.
• Support the Head of Fundraising to design and develop the community events and engagement fundraising calendar to potentially include bespoke, charity place, promoted and reactive events.
• Lead on the creation and implementation of a digital community fundraising programme, focusing of mass participation, low barrier to entry activities.
• Lead on the management and innovation of our trade fundraising income.
• Lead on the development and delivery of our 50th anniversary celebrations in 2025.
Database and process management
• Work with the Head of Fundraising to ensure all recording, banking and stewardship processes are up to date and working across the fundraising team, wider charity (finance, data and marketing and communications) and in accordance with current laws and regulations.
• Record all community and trade income and thank community donors and supporters as per the agreed process.
• Record supporter and event/product specific information.
• Work with the Head of Fundraising to produce regular feedback reports and analysis on specific community products and overall revenue.
Wider fundraising
• Support company and corporate partnerships that utilise community and trade fundraising.
• Work with the Head of Fundraising to develop merchandise and trade income opportunities.
• Manage merchandise supplier relationships and internal and external stock levels.
Working across the organisation
• Work with the Fundraising Team and wider organisation to develop an engaging and rewarding volunteering strategy across the charity.
• Manage the organisation’s close collaboration with the British Transplant Games.
• Work with the Marketing and Communications Team to identify key supporters to develop and nurture, including those who might join our major giving programme.
• Work across teams to raise the profile of the charity and its fundraising activities.
For more information, please check out the full role description.
The client requests no contact from agencies or media sales.
Early Years Content Manager
Do you want to play your part in the future of the childcare sector? Are you passionate about early year’s education with experience of producing high-quality content?
We are looking for an Early Years Content Manager for the newly created Institute of Early Years Education due to be officially launched in August 2024. This is a pivotal role in an exciting new venture and a career-making opportunity.
The role involves crafting high-quality content aligned with the Institute's mission to elevate and promote standards in early education and care.
Our children matter. Join the team and help champion their futures and support the campaign for fair funding for the early years sector.
Position: Content Manager
Location: Homebased (hybrid working in Huddersfield also available)
Hours: Part-time, 22.5 hours per week (flexible to allow occasional evening and weekend work)
Salary: £36,000-£38,000 per annum pro rata
Duration: Permanent
Closing Date: 10th April 2024
Interview Date: Week commencing 15th April 2024
The Role
You will provide leadership and direction for a team of early year’s content writers and work collaboratively across teams to support the development and delivery of products and services.
Main duties include
- Support the Interim Director – Institute of Early Years Education with the development of a content strategy that meets the needs of its members
- Provide support to the early years content writer(s) in the development and delivery of products and services for the early years sector in the UK
- Lead and manage the early years content writer(s) to develop, review and deliver digital products and services
- Ensure the content of services is suitable for practitioners at all levels
- Audit existing resources for brand voice, relevance, and SEO optimisation
- Consult with members practitioners to pilot and test the proposed new products
- Evaluate and act on service delivery and impact on customer achievement
- Promote a consistent brand identity through content development
- Create and manage a short-term and long-term content publishing calendar
About You
You will be an experienced early years leader with significant knowledge of effective practice in all areas of EYFS for supporting all children including those with SEND.
You will have experience of:
- Teaching and leading in early years settings
- Leading and managing teams
- Operating at a strategic level, influencing development and review of services
- Analysis of data from service delivery to effect change
- Achieving tangible outcomes in results driven environment
- Design and development of online training
- Product development and review from entry to graduate level
You will bring significant experience around early education and care workforce development, health and wellbeing, and leadership and will have a key responsibility for the development of services surrounding these specialist areas.
About the Organisation
Join an award-winning charity and membership association that supports nurseries, early year’s settings and their workforce to deliver the best possible early education and care to our youngest children.
A charity that believes in quality and sustainability and puts members’ businesses at the very heart of what it does. This innovative thinking gives members the edge and an advantage that makes your nursery the best it can be.
Benefits include:
- 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holidays.
- Salary sacrifice pension scheme
- Healthcare Cash Plan
- Employee Assistance Programme
- Staff Awards Scheme
- Head office based staff enjoy free car parking at a pleasant out-of-town offices and free tea, coffee and fruit
You may have experience in areas such as Marketing Manager, Marketing Executive, Marketing Officer, Marketing and Communications Manager, Marketing and Communications Officer, Communications Manager, Communications Officer, Marketing, Communications, Marketing and Communications, Digital Marketing Manager, Digital Marketing, Online Marketing, Digital Marketing Manager, Brand, Corporate Partnerships, Events, Event, Events Marketing.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 40 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters.
IRW’s Network Resource and Development Division is recruiting for the position of ‘Communications Capacity Building Manager’ to join its dynamic Global Family Development team on a full-time, permanent basis, to based out of any of our IR offices globally.
The Communications Capacity Building Manager reports directly to the Global Content Manager and supports the development and implementation of the content vision and strategy. The job holder works primarily with communications colleagues and Country Directors in IR country and hybrid offices to build their capacity and capability in communications, content gathering, media, brand awareness raising and local public engagement. The job holder also works with Member and other IRW stakeholders to ensure the capacity and capabilities in country offices are appropriate for meeting their requirements and business needs.
The role holder also facilitates appropriate communications training for field office staff and acts as an advisor to communications leads in field offices.
The successful candidate must have or be:
· A degree level qualification in communications or a marketing discipline.
· Qualification(s) in media applications would be advantageous.
· Experience in public engagement - communications, fundraising and/or marketing - role(s) within the INGO sector.
· Experience in building and developing use of traditional, new and emerging media channels, technologies and tools especially digital media.
· Experience in visual and other forms of content gathering, curation and dissemination ideally in an international context.
· Experience of managing, overseeing, guiding and coordinating the work of others.
· Proven track record as a project manager, operating within a team with budgetary responsibility and delivering results across a range of activities.
· Experience of managing, building, guiding, training and influencing teams to work collaboratively to a high standard.
· Experience of developing creative brand awareness, fundraising and other marketing campaigns for a variety of audiences.
· Experience of working with multiple stakeholders, within an environment of competing deadlines.
· Understanding of the range of audiences that Islamic Relief wants to communicate with
· Understanding of the purposes, strategies and tools for gathering content for use across range of communications media.
· Demonstrate and continuously develops knowledge of the latest technology for content gathering or curation.
· Fluent written and spoken English. Working knowledge of Arabic, French or Spanish is advantageous.
· Demonstrate strong relationship-building skills; the ability to establish effective working relationships with people of all working styles and backgrounds.
· Sound financial and resource management skills that ensure that goals can be achieved
within budgetary constraints.
· Exceptional team-working and interpersonal skills including the ability to effectively consult, listen to and influence others as well as the ability to work across different cultures with individuals who face competing demands.
· Strong ability to work calmly under pressure to tight deadlines and balance competing priorities.
· Results focused; able to plan, co-ordinate and deliver on objectives and targets with a positive drive to achieve results.
· Willingness to work autonomously and take the initiative.
· Demonstrable experience of understanding and applying marketing related theoretical concepts
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on 24/04/2024.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK (if applicable)
- receipt of satisfactory references
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Community Development Officer – London (England South)
We are recruiting a Community Development Officer to engage key partners and stakeholders in the region tailoring support, training and education to create suicide safer communities.
In this role you will:
· Identify, develop and maintain effective partnerships with local communities, volunteers and key partners across the region to engage them in the prevention of young suicide.
· Proactively promote suicide prevention including raising the profile of PAPYRUS and engaging with those personally affected by young suicide.
· Equip a wide range of stakeholders to enable them to create sustainable suicide safer communities through the provision of tailored support, training and education.
· Deliver training and awareness raising products to a variety of groups including professionals, parents, young people, volunteers and other trainers.
· Contribute to the development and review of projects, and education and training products, in line with the Strategic Plans.
· Contribute to and promote campaigns, training and opportunities as outlined in the Regional and Strategic Plans.
· Represent the charity at events including conferences, panels, working groups and through media channels as required.
· Record, monitor and report on data to evaluate our projects and demonstrate impact.
To be successful in this role you will have:
· Previous experience working in a community setting, delivering information and training sessions, leading workshops or educational activities
· A proven track record of networking and building and managing effective relationships, tailoring the approach to meet the differing needs of the audience
· Experience as a qualified ASIST Trainer or willingness to gain qualification and experience
· Experience of using own initiative and creativity to develop a project, programme or area of work
· The ability to travel to different locations across London and the South of England to attend meetings, events and deliver training.
Salary: £29,269 per annum (NALC Scale SCP 18) progressing by increments to £32,076 per annum (NALC Scale SCP 23). As this is a London-based role, the post-holder will receive an additional Cost of Living Allowance which is £5,000 per annum.
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Hours: 36 hours per week
Location: London (7-9 Bream’s Buildings, London, EC4A 1DT) with travel across the South of England
Contract: Permanent
Closing date: 1st April 2024
Interview date: w/c 8th April 2024
PAPYRUS is committed to the principle of equal opportunity in employment and its employment policies for recruitment are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Talent Set are delighted to be working with a lovely Health Charity to find their new Supporter Experience Manager
The organisation offers a flexible working environment, with a primarily remote working pattern and salary between £30-35k dependant on experience. This role will require monthly travel to their Leamington Spa offices for team meetings.
This role will oversee the development of the charity’s supporter experience strategy in line with fundraising priorities and objectives, developing donor retention methods and fantastic supporter journeys to increase long term income.
Key responsibilities include:
· Effectively lead the development of supporter journeys via multiple channels, leading on product innovations and integrated campaigns to build supporter loyalty.
· Work effectively with fundraising & marketing colleagues to implement a multi channel supporter experience and journey strategy.
· Act as the main point of contact for community volunteers to maintain engagement and activity to help them fulfil their roles across the country.
· Develop supporter retention methods and techniques to increase net income.
· Lead the Supporter Experience team, line managing two people.
Experience required:
· Experience of developing supporter journeys in a public fundraising setting.
· Experience of developing multi-channel fundraising & marketing campaigns
· Experience of managing community volunteers.
· Knowledge of supporter retention methods.
· Experience of line management is a plus.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Salary: £37,181 per annum
Location: Homeworking
Contract: Permanent
Hours 37.5 per week
Closing date: Monday 8th April at 11:30pm
Are you a creative individual with an excellent eye for design, experience of working in a marketing or creative environment and have a strong track record of developing a brand or content for brands? Then join Shelter as a Brand Marketing Manager and you could soon be playing a vital role at the heart of our Marketing team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
This new team sits under our Audience Engagement and Planning sub-directorate, created in early 2023, the team is still taking shape making it an exciting opportunity to help us in this crucial function.
The role is part of a 5-person Strategic Comms Team that has a primary mandate is focused on delivering a full range of integrated strategic across Shelter to ensure we’re delivering high quality and highly strategic public engagement approaches. In doing so, we ensure that all the work we deliver is planned and informed by Shelter’s brand principles; audience insight and evidence of what works.
Our team’s daily work also includes providing advice, support and project leadership that help enable other Shelter teams to achieve the most effective work. Our goal? To dramatically increase the general public’s understanding of, and empathy with, people struggling with homelessness and unfit housing – and this is more vital than ever in the current climate.
About the role
It's an exciting time to be joining Shelter, and we’re looking for a proactive individual with exceptional stakeholder management skills. You’ll champion an insight-led approach and help us achieve our wider organisational goals.
As Shelter’s Brand Manager, you will act as brand guardian, acting as the first point of contact for any brand queries and working collaboratively with teams across the organisation in the development of both public and internal-facing communications, products, and projects. You will provide ongoing support for teams on how best to leverage the brand to drive maximum engagement, ensuring that all work is aligned to our brand and strategy and is informed by evidence and insight.
You will be instrumental in implementing the cross-organisational brand strategy, working closely alongside the Senior Brand Marketing Manager to develop and deliver training and inductions for internal teams, external agencies, and partners. Alongside this, you will proactively develop and implement ways of working and processes, as well as developing and distributing brand resources and assets, to ensure that teams are equipped to deliver work more efficiently and effectively.
About you
Well-versed in brand management, you will possess a clear understanding of the importance of strategy, knowledge of how to embed and maintain a brand, and how to ensure consistency across multiple channels, projects and products. Alongside your ability to confidently manage a diverse set of cross-organisational stakeholders and teams, you will be an impressive communicator, able to engage stakeholders through both verbal and written comms as well as via workshops and presentations. Strategically minded with a keen creative eye, you will have a proactive and solutions-focussed approach to your work, and be able to demonstrate project management skills alongside an understanding of the importance of insight and how it informs plans and activity.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a Supporting Statement. Your supporting statement should include responses to the 'About You' points outlined in the job description. This should be no more than 2 pages in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We create change and align behind our strategy
Any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.