Programme Administrator Jobs in London

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

The role of an Equality, Diversity and Inclusion Coordinator is to support the Head of Equality, Diversity and Inclusion to ensure that Dimensions adheres to the Equality Act 2010, and achieves its EDI and vision-

Dimensions strives to be an organisation which reflects and responds to the diverse range of communities in which we work. We aim to create an inclusive culture that understands and respects the individual differences of the people we support and employ.

The EDI Coordinator will develop partnerships with Business support teams and Operational colleagues, work with external organisations, to support colleagues and ensure managers and teams have the knowledge and resources for colleagues of all backgrounds have a positive experience of working for Dimensions.

The hours available to work are 22.5 a week. The full-time salary is £24,502 pro-rata salary of £14,701.20 for 22.5 hours.

The successful candidate will be required to work core hours but there is flexibility on the days which can be discussed at interview stage.

Interviews will take place via Microsoft teams on the 21st October.

About the role - Your main duties will include: 

• To work with the Head of EDI to deliver the organisations EDI objectives.
• To work in partnership with Dimensions business support teams to ensure information, processes, systems etc. are as accessible and inclusive as possible for all colleagues
• To engage and participate in external EDI related network groups to develop our knowledge and understanding
• To support individuals, managers and the HR team with the internal reasonable adjustment process.

About you - The successful applicant will have: 

• Able to develop and retain positive working relationships with diverse teams.
• Possess key administrative skills – including taking meeting notes, and following up on actions
• Able to communicate effectively at all levels (both orally and in writing) and to build effective working relationships internally and externally.
• Possess good all-round IT skills

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

For more information visit www. dimensions-uk. org/careers

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 0 300 303 9150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families. 

We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.

Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week. 

As the Supporter Engagement Officer, you’ll create opportunities for our amazing supporters to connect with and drive our work through various means of individual giving. You'll create engaging communucations, ensuring that our donors feel valued and understand the impact they're having on babies and their families, and you'll develop key appeals and individual giving activity to drive growth in these income streams.

You will:

1. Manage the development of individual giving income streams, including legacy giving, regular giving, one-off gifts, in memory giving and new products
2. Co-ordinate key engagement activity, such as the annual supporter Thankathon and Impact Report
3. Oversee administration and stewardship of individual giving income
4. Manage the promotion, sale and distribution of Lullaby Trust merchandise

This role can be offered as a hybrid role (with approximately one day per week in our London office) or fully remote, with occasional visits to the office for meetings or staff days as necessary; the two salary ranges above reflect this. The 21 hours could be worked across 3-5 days per week.

It is a key time to be joining The Lullaby Trust as we develop our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever. We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone. 

If this excites you, we would love to hear from you. For more information on the role and how to apply, please download our job pack

For every baby. For every family. Forever. Together, we can keep babies safe.

Please do not use AI software to generate your application answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.

At Cure Parkinson’s we have a simple and powerful mission. We want to find a cure. We have a clear plan to get there. We’re working urgently but it will take some time, and we need the right help.

The Individual Giving and Legacies Manager role sits within the charity’s Public Fundraising team, which as well as Individual Giving, Legacies and In-Memory Fundraising, includes Events and Community Fundraising.

The successful candidate will play a vital role in Cure Parkinson’s continued ambitious growth. Joining us at an exciting time for the charity, you would be part of a small but dynamic team with the opportunity to develop and make your own mark.

You will lead the growth of our Individual Giving programme, bringing new donors on board across traditional and digital streams. You will be responsible for the retention and reactivation of supporters, maximising their lifetime value; ensuring the best possible supporter experience and delivering annual net income growth in individual giving.

You will also lead our small legacy programme, which has huge ambition for growth; maximising the opportunities available to encourage new and current supporters to leave a gift in their Will. You will be responsible for any legacy administration, working alongside internal and external parties to ensure that all estates are correctly administered, and that we realise the full value of the legacies left to Cure Parkinson’s.

You will be working with supporters to answer their questions about legacy and in-memory giving, and working with the next of kin to ensure that their loved one's legacy is cherished.

We are looking for a creative thinker that has enthusiasm and motivation to lead these areas of work. You will have strong interpersonal and communication skills, both written and verbal, as well as being a collaborative team member. You will be supported by the Head of Public Fundraising to achieve transformational results across Individual Giving and Legacies. And ultimately you will be contributing towards changing the future for people living with Parkinson’s across the world.

About Future Frontiers

At Future Frontiers, we support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.

In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching and 1:1 guidance for young people when they are in Year 10 and 11. This year, we are working with 3,000 young people across Greater London. 

Our five-year strategy for 2021-26 is focused on ensuring that our programme achieves meaningful long-term impact at the post-16 transition, transforming the life-chances of disadvantaged young people.

About the role

A colleague in the Operations team will be taking maternity leave from late 2024 for approximately 10 months. We are looking for a new team member to join us in late November for a period of handover with the current Finance and Operations Officer, and then to support the Director of Operations during our colleague’s maternity leave. 

Key focus areas will be finance and bookkeeping using Xero software, HR support, basic IT management and charity and company administration.

This role provides the chance for an experienced Xero user to develop a greater understanding and knowledge of charity and company management across finance, HR, IT, operations, office management and administration in a friendly and supportive environment, with personal and professional development at its heart.

Key Responsibilities

Financial Management

• Bookkeeping via Xero 

  • Reconciliations

  • Preparing bills and invoices

  • Manual journals

  • Monthly reporting 

  • Audit field work support

• Department budgets (managed via google sheets)

• Recording income and expenditure

• Recording restricted and unrestricted fundraising income

• Bank payments

• Work across departments to support timely invoicing and proactive debtor management

Operations Management

• Manage Operations email inbox

• Office management (serviced offices)

• IT management (issue laptops etc)

• Basic website maintenance

HR Management

• HR record management

• Support recruitment and hiring process

• Lead on new starter induction process

Company and Charity Administration

• Support Governor and the charity with compliance administration

• Support Director of Operations and CEO with organisational requirements such as audit, company filing and gift aid submissions

About you

Experience:

• Proven experience and high level competency on Xero accounting software and Excel/Google Sheets (Essential);

• Demonstrated success in supporting colleagues within an operations team (Essential);

• A passion for social mobility and a commitment to the charity’s mission (Essential).

Skills and competencies

• Passion for Future Frontiers’ mission: You are motivated to play a role in empowering disadvantaged young people to realise their potential.

• Service minded and ‘roll your sleeves up’ attitude;

• Team player with the ability to self-manage;

• Good communication skills;

• Numerate with excellent attention to detail;

• Commitment to our six values - outline on page 23 of our 2021-26 strategy

What we can offer you

• Annual leave of 27 days plus bank holidays, increasing with service

• Flexible working with regular working from home as standard, 4pm finish on Fridays

• Annual personal training and development budget of £300

• Employee Assistance Programme, including counselling

• Team building offsites and regular team socials throughout the year 

CASPA is a passionate local charity that encourages autistic pride, self-advocacy, life skills and safe, inclusive community connections. We aim to build a society in which autistic people feel understood and empowered to be their full self and live their best life. 

We are recruiting for an experienced HR Officer to support on employee lifecycle administration, and proactively contribute to the review and development of HR processes at CASPA with a strategic focus on accessibility and user experience in a neurodiverse organisation.

The HR Officer plays a key role in supporting the HR and Operations Team to develop and maintain a positive, engaging, and inclusive working environment for our staff and volunteers.

CASPA’s ideal HR Officer is self-aware with a growth mindset, and takes a flexible, agile, a creative problem-solving approach to their work. They have a strong and resilient work ethic and understand the value and importance of maintaining confidentiality in HR matters, and align with CASPA’s mission and values.

We are particularly keen to attract those with lived experience of neurodivergence and believes in the importance of nurturing a diverse team who reflect our values. 

Ability to travel in and around the Bromley area is essential to the role. 

We are a person-centred organisation that recognises the commitment and passion our staff team bring to work and their dedication to delivering impactful services and support to our members. We show our appreciation by looking after our team's wellbeing and supporting them to achieve a healthy work-life balance. We offer staff benefits such as enhanced annual leave, an Employee Assistance Programme, wellbeing resources, contractual sick pay, learning and development opportunities, and more. 

About UP

Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.

Mission

We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential

Values

Trust

We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.

Collaborative

Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.

Empowering

We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.

Nurturing

We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.

Impact

We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.

Role Overview

We are recruiting for an enthusiastic and versatile Data and Impact Officer to join our supportive and talented team. You will be passionate about using your knowledge and experience to further the important work of UP in supporting children and young people with SEMH needs to reach their full potential.

This is a new role to our charity, in response to our growth, and you will play a key part in supporting our services and future plans. Able to thrive in a varied and busy role, you will be confident in working across different areas including data management and reporting, systems administration and maintenance, and effectively demonstrating the impact of our work.

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. MediCinema provides a warm, welcoming and safe place that enables patients to escape the ward and have much needed breathing space - to have quality time together with loved ones, connect with the wider world, and forget their pain. From all our impact evaluation and with over 24 years’ experience, we know this equips people with the tools to navigate the stress and difficulties that come with illness, to create positive memories, positive healthcare experiences, and to help build resilience.

The Role

We are looking for a Deputy Cinema Manager to join the existing team at the Chelsea&Westminster Hospital in London, working closely with CW+, the official charity of Chelsea and Westminster Hospital NHS Foundation Trust. The roleholder will also be required to provide cover to our other London-based MediCinemas at Guys and St Thomas’s Hospitals.

The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We run 4 regular inpatient screenings each week which includes evenings and weekends. The roleholder will be required to work on a shift pattern to include weekends and evenings each week. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings. 

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

Service Delivery

• Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings and at weekends so the role requires regular evening and Saturday working.

• On screening days be responsible for:

o Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.

o Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.

o Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.

o Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.

o Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.

o Keeping accurate monitoring and operational records, including contacts and database updating as required

• Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s

• Assist with arranging and running any special events and special screenings

• When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.

• Support the development and roll out of any new type of screenings we embark on.

• Support the delivery of our complementary bedside services, such as our Disney ‘Moments that Matter’ work.

Nurse & Volunteer Management

• Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.

Marketing and Relationship Management

• Be proactive in marketing the service within the hospital, building key relationships with hospital staff and members of CW+.

• Help develop and manage effective partnerships throughout the hospital and community

• Representing the organisation effectively and compellingly at all times.

• Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.

Administration and other duties 

• Deputise for the Cinema Manager as and when required.

• Provide holiday or emergency screening cover when required.

• Help manage the collection, loading and returning of films.

• Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.

• Contribute to the strategic development of the Chelsea&Westminster MediCinema, operations and MediCinema as a wider organisation

• Communicate effectively with all team members, ensuring an inclusive and whole organisation approach

• Undertake other tasks, projects and duties as reasonably required.

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Volunteer Assistant will support the Volunteer Manager in daily operations related to the management and coordination of volunteers. This role is crucial for maintaining the efficiency and effectiveness of our volunteer programmes, contributing to our mission of serving Humanity.

This position is open to both full-time and part-time applicants.

About the Role:

1. Assist with the development and maintenance of volunteer application packs.
2. Support the recruitment of volunteers across the organisation.
3. Ensure accurate record-keeping of volunteer information in compliance with the Data Protection Act and GDPR.
4. Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.
5. Network with external institutions such as schools, colleges, and community organisations to expand the volunteer pool.
6. Monitor and ensure the health and safety of volunteers during campaigns and activities.

About You:

To be successful in this role, you will need:

1. Experience handling sensitive information, knowledge of confidentiality best practices, GDPR compliance, and safeguarding protocols.
2. Experience working in a diverse team.
3. Ability to supervise, mentor, and motivate volunteers or staff, ensuring high levels of engagement and performance.
4. Good interpersonal, communication skills with an approachable personality with stakeholder (internal and external).
5. Excellent time management, reliability, and organisational skills, proven ability to manage multiple tasks simultaneously.
6. Ability to develop and maintain strong relationships with key stakeholders, enhancing collaboration and program success.

Why you should apply:

Join Muslim Aid as a Volunteer Assistant and support the Volunteer Manager in managing and coordinating volunteers. Your role will be key to maintaining our volunteer programmes' effectiveness, directly contributing to our mission of serving humanity. If you’re passionate about making a difference and want to work in a values-driven environment, this role is for you.

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

What is the overall purpose of the role?

At Youth Action Alliance, our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea and neighbouring boroughs, enabling them to increase their resilience and skills in the present, and promote their ambitions for the future.

The Staying Connected project provides weekly one-to-one and group support for young people aged 11 - 19 years, facing multiple challenges. Creating a personal action plan comprised of positive activities that promote and enhance personal development and skills, building on young people’s strengths. This engagement is via face-to-face, online platforms, mobile phones and structured group work to maintain contact with them, talking about how they are feeling and to provide advice, mentoring and signposting to additional support services.

Key Responsibilities

Programme management

• Programme Delivery: Coordinate and oversee the development and implementation of a personal and social development programme for young people aged 11-19.
• Recruitment: Engage and recruit young people to participate in the programme.
• Partnerships: Strengthen local partnerships
• Risk and Safety: Update risk assessments and conduct regular health and safety checks
• Promotion: Manage promotional activities, including social media
• Funding Management: Handle project funding, do financial reports, and manage the budget and expenditure.
• Support Services: Provide one-to-one or group support through various communication channels and help young people achieve positive outcomes
• Action Plans: Create and monitor individual action plans for participants to track their goals and progress.
• Activities: Organize trips and positive activities in line with the programme
• Administration: Manage day-to-day operations and oversee all administrative tasks related to the programme.
• Partnership Building: Seek and build partnerships with external stakeholders
• Representation and Liaison: Represent the organisation at various meetings

Staff management

• Staff Management: Oversee and guide the Staying Connected Support Worker(s) to ensure high performance and efficient delivery of the programme.
• Facilitator Management: Directly manage facilitators involved in the programme,

Reporting / grant management

• Budget Reporting: Prepare and present budgetary reports
• Data Management: Ensure the accuracy and timely input of project data,
• Performance Monitoring: Collate and present statistics on project performance
• Report Production: Generate reports demonstrating key data
• Business Development: Identify and pursue business development opportunities to build new partnerships and enhance programme delivery.

Evaluation

• Feedback Collection: Gather and document feedback on young people's experiences and progress through various methods
• Impact Demonstration: Use collected feedback to demonstrate the programme's impact and support efforts to secure future funding.
• Youth Voice Integration: Ensure that the feedback and perspectives of young people are incorporated into the design and delivery of the service

Person Specification

Knowledge & Experience

The Staying Connected Support Worker will bring:

• Minimum Youth Work and/or Mentoring Qualification Level 3
• Experience in the charity sector, the voluntary sector, or the community sector would be desirable.
• Management experience
• Experience working with children, young people and vulnerable adults
• Competent in the use of MS Word, Excel, and the ability to use databases for recording and reporting.
• Excellent time-keeper and manages own time effectively to keep to deadlines
• Excellent Literacy – you will have excellent communication skills, including writing skills.
• Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people and vulnerable adults.
• Qualification of Health, wellbeing, and/or advocacy

Interviews will be ongoing throughout the recruitment process

We are seeking a Head of People and Operations to join our Senior Leadership Team. This is a multifaceted role, leading the people and culture agenda along with responsibility for the smooth running of our operations, including overall office management and managing our IT provider.

Reporting directly to our Chief Operating Officer (COO), the successful candidate will be both forward thinking and focussed on long term sustainable improvements as well as hands on, developing initiatives that will improve efficiencies and ways of working throughout FNF and will have proven experience in working in an operational role within a similar sized environment.

Principle Duties and Areas of Responsibility

People and Engagement

• Work closely with the Senior Leadership Team on the development and delivery of a people plan that drives engagement and performance. This includes proactively listening, learning and acting on feedback from our people engagement survey
• Lead on all aspects of HR, including recruitment, onboarding and performance management, staff benefits, leave allowances and mandatory learning.
• Responsible for managing our employee relations provider, ensuring that their service is fit for purpose and supporting all managers within the charity
• Work with our Occupational Health outsourced service to ensure that we are providing our people with an effective occupational health solution
• Create an approach to reward and recognition that celebrates success and encourages people to go above and beyond and making a difference for FNF, fully utilising our recognition platform
• Lead on the diversity, equity and inclusion agenda, ensuring that inclusion is considered throughout the employee lifecycle
• Work with our Marketing and Communications team to drive internal communications including our newsletter and team meetings
• Champion and embed the new values and behaviours across FNF, ensuring they are reflected in HR policies, practices and employee engagement initiatives to drive a positive and inclusive workplace culture

Policy and Governance

• Ensure that the people KPIs are monitored each month, looking at any themes and trends and associated actions
• Develop and maintain people policies and processes which are fair, transparent and comply with relevant legislation promoting FNF as an employer of choice.
• Maintain all employee records in line with regulation and organisational policy ensuring that all information is up to date and relevant
• Provide transparent and clear people and workforce information to the Board along with the relevant FNF committees
• Work collaboratively with our Finance team and Pension administrator to effectively manage the FNF salary exchange pension

Health and Safety

• Ensure that health and safety standards are met across FNF, this includes the communication of health and safety policies to ensure they are understood and adhered to
• Conduct regular risk assessments across all areas of FNF including office spaces, remote working environments and any other areas where the charity operates
• Establish and maintain an effective system for reporting, managing and investigating accidents, incidents and near misses
• Work with external partners to keep up to date with changes in legislation and to conduct the annual health and safety audit and ensure that any recommendations are implemented promptly

IT

• Act as the primary point of contact between FNF and the IT provider, ensuring clear and effective communication to ensure they deliver high quality services that meet our needs
• Review and manage the IT service contract ensuring that all terms and SLAs are monitored as well as considering value for money and service experience
• Manage the budget for the IT function at FNF
• Maintain an inventory of IT assets (hardware, software licenses etc) and ensure they are properly managed and documented. This includes the procurement and disposal of IT equipment as needed.

Office Management / Administration

• Partner with managed office provider to ensure that all services are delivered as per the contract, building a strong working relationship with the building and facilities team
• Ensure that the office environment is well maintained, welcoming and conducive to productive work
• Oversee the management of office supplies, ensuring that stock levels are maintained and ordered are placed
• Implement best practices in office management, including document management, filing systems and communication protocol
• To identify areas across the charity where processes, systems and collaborative working can be made more efficient, and support the team in implementing improvements

Person Specification

Experience, Knowledge, and Skills

• Relevant professional qualifications in business administration or a related field would be desirable
• Previous experience working in a similar varied role ideally within the non-profit sector
• Demonstrable experience in reviewing and improving processes to enhance efficiency and effectiveness
• Previously managed HR activities such as recruitment, onboarding, performance management and engagement
• Experience in development and implementing policies and procedures, ensuring compliance and best practice
• Knowledge of managing relationships with vendors, including SLA’s and contract terms
• Highly organised with strong multitasking abilities, juggling different pieces of work and meeting deadlines
• Strong analytical and problem solving skills
• Exceptional verbal and written communication skills, interacting with people internally and externally
• Excellent analytical skills with the ability to distil and communicate information in a way that is easy to understand

Competencies

• Proactive and committed to continuous improvement
• Adaptable and flexible to changing circumstances and handling unexpected challenges with resilience and flexibility
• Demonstrates a high level of integrity and professionalism
• Able to demonstrate strong leadership inspiring teams through collaboration and communication
• Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success

First interviews will be held: w/c 14th October 2024

Strictly no agencies please.

About the job role

We have an exciting opportunity for a Centre Manager in our Training, Education and Development team at St Joseph’s Hospice.

We are looking for someone who has experience in management and income generation and working in a customer service-focused environment. This post is responsible for managing the development of income, generating opportunities as part of the Training, Education and Development team through a range of educational activities and the hiring of the purpose-built Education Centre at St Joseph’s Hospice. In addition to developing income streams, the manager will lead on audit, administration, governance and quality assurance activities on behalf of the team. The post demands an entrepreneurial approach combined with well-honed managerial and business skills in order to maximise potential income generation, relationship development opportunities and the effective delivery of programmed education.

About you

You will need:

• Excellent communication and interpersonal skills
• Experience of managing a small team
• Experience of marketing and promoting a service
• Excellent customer service skills and experience

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information and to apply, please visit our website via the Apply button.

Closing date: 4th October 2024

Interview date: 15th October 2024

PREVIOUS APPLICANTS NEED NOT APPLY.

Our partner, an international human rights organisation, is seeking a Project Administrator; this is a newly created position and will be key in terms of supporting the smooth planning and running of various aspects of the projects and organisation overall. This is a really interesting position for a candidate passionate about a career in international development.

Responsibilities

• Coordinate the logistics of events, in-person programme activities and meetings.
• Responsible for compiling itineraries and travel-related arrangements.
• Working with the finance and programmes team to ensure that logistics align with donor requirements, lead on keeping proper records and documentation as per donor requirements, and working with vendors and third parties on payments.
• Lead on the smooth running of the office

Requirements

• Astute, detail-oriented individual with a deep interest in international development.
• Strong communication and relationship building skills – able to work effectively with different members of the team, and also external stakeholders.
• Able to work flexibly, prioritise a varied and changing workload, take initiative and meet tight deadlines.
• Competent IT user
• Excellent spoken and written English, and one other language of French, Spanish or Arabic

This role is open to candidates with the right to work in the UK without requiring sponsorship. The role offers hybrid working with the candidate expected to be in the office 1-2 days/week in London.

Admin Officer - Resilient Water Accelerator

Contract: Permanent, Full Time, 35 hours per week

Salary: £33,233 - £34,894 with excellent benefits

Location: London, UK

Hybrid working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

About WaterAid:

Want to use your skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Admin Officer - Resilient Water Accelerator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:

The Resilient Water Accelerator (RWA), hosted by WaterAid, is a global initiative that aims to:

• Address the climate impacts on water to strengthen resilience in vulnerable communities;
• Secure greater investment from public and private sources in water infrastructure and services;
• Ensure this work can be replicated and scaled to increase long term water security.

To achieve this we will work with policy makers, experts, investors and communities to identify critical climate risks to water and shape a business case for priority projects.

We will work to ensure these projects act as positive examples of a new approach to programme development in the water and climate sectors.

This role will play an essential part in delivering our international programme of work.

As the Admin Officer, you will be a critical part of the Global Secretariat- helping to link the different parts of the RWA together and co-ordinate with our partners around the world.

About the Role:

You will work with the Senior Management Team to ensure the team can deliver our work to the high standards we set for ourselves. As the RWA delivers its ambitious programme of work the post holder will ensure we are delivering high quality events, prompt and regular engagement with key stakeholders, and rapid and consistent processing of contracts, payments and reporting for donors and suppliers. This will require the ability to build an understand of the processes and objectives of WaterAid and the Resilient Water Accelerator so that we respond appropriately to work and opportunities as they arise, and are conducted in line with agreed policies and procedures.

You will be accountable for:

• Providing support and solutions as the RWA puts in place new structures and systems ahead of independence, working with SMT to explore the practical and regulatory steps towards building our own independent systems.
• Take the lead in engaging with WaterAid's finance processing systems
• Process payments
• Develop contracts and due diligence
• Prepare invoices and work with the team to develop budget forecasts
• Support events and publications
• Help the team engage designers and publicity services for event and publications
• Support planning and project management for events and publications
• Liaise with WaterAid's communications team to ensure visibility of RWA activities
• Support Hiring and Training
• Support the recruitment and onboarding process for new staff, organising recruitment campaigns, working with WaterAid's People Team, and liaising with candidates.
• Supporting staff activities, including logistics for travel and accommodation for training, aways days and in-person meetings

About You:

• Ability to act on your own initiative to ensure momentum of our work is maintained
• Good attention to detail
• Ability to produce high quality written work in English with a strong eye for detail
• Experience of organising events
• Experience in administration - contracts, payments and project management procedures
• Passionate about climate adaptation and water security, and driven to make a difference in the lives of vulnerable communities
• Strong team player and willingness to be flexible to respond to changing priorities.

Closing date: Applications will close at 23:59 on 29 September 2024. Availability for interview is required week commencing 7 October for online interview

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening:

In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

We are delighted to be launching the Social Impact Fast Track, a two-year career and leadership development programme which will enable you to develop as a future leader within consulting and evaluation in the education sector.

About ImpactEd Group

ImpactEd Group supports education and purpose-driven organisations to maximise their potential. We do this by helping our partners to be consistently impactful and operationally sustainable. ImpactEd Group is made up of ImpactEd Consulting and its specialist practices, ImpactEd Evaluation, ImpactEd Philanthropy and our most recent practice ImpactEd Data and Artificial Intelligence. Drawing on our domain expertise and technical skills in these areas, ImpactEd Group aims to be the first port of call for leaders across the education ecosystem. Since being founded in 2017, ImpactEd Group has worked with thousands of schools and hundreds of organisations, serving more than a quarter of a million pupils annually. Our strategy commits to systemic impact by helping our partners to make better decisions. We also empower our team to make decisions on behalf of the organisation as part of our aspirations for employee ownership.

About the programme

As well as a commitment to the organisations we work with, we have a commitment to our people and developing the next generation of leaders within the social impact, consultancy and evaluation sectors. We are excited to launch our two-year career and leadership development programme which will provide an opportunity to work within, and rotate between, our organisational practices.

We are delighted that you are interested in joining the Social Impact Fast Track. In the first year of your programme you will join the team as an Analyst and, subject to successful completion of year one, in year two you will progress to Senior Analyst. During your two-year programme you will work within at least two of our organisational practices. You will work directly with our partners, understanding their needs and supporting them to maximise their impact. During the programme you will also lead pro-bono projects for our corporate social responsibility partners.

In addition to gaining experience with our partners and within our teams, you will undertake a structured learning and development programme which includes mentoring from one of our Group Directors, and regular learning and development sessions including a dedicated professional development budget. Between years one and two you will receive a two-week paid break and a budget of up to £1500 to complete a research project on ‘Impact and Sustainability’ and report your findings back to representatives of our Group Board. You will also have the opportunity to have a two-week placement in one of our partner organisations, to help you develop your professional skill set. At the end of the programme we expect a number of participants to apply for and progress into our Officer and Manager roles, or look to secure positions with our partners or other like minded social purpose organisations.

This programme is an opportunity to work within a growing education-focused social enterprise and contribute to directly supporting our social purpose organisations. This programme is open to applicants from a range of backgrounds, whether you are a recent graduate, returning to work or looking for a career change.

We are excited to launch this programme and we look forward to receiving your application.

You can view the full information pack for this opportunity here. The information pack includes:

• A breakdown of the two-year programme

• Learning and development opportunities

• The role and person specification

• Details of the application process

• Details of the pay and benefits associated with this opportunity

We have a rolling application process and our next application review point will be on 21st October. Please submit your application by 23:00 Sunday 20th October.