Programme administrator jobs in twickenham, greater london
Do you have excellent customer service skills? Can you help us put our wonderful supporters at the heart of everything we do?
At Dogs Trust, we’re incredibly fortunate to have a passionate community of supporters who share their love of dogs every day. Their generosity powers our mission to improve the lives of dogs across the UK.
We’re looking for a Supporter Stewardship Agent to deliver outstanding customer care - recognising supporter loyalty, demonstrating the impact of their contributions, and inspiring them to continue being part of our journey.
What does this role do?
As a Supporter Stewardship Agent, you will:
- have meaningful conversations with our supporters—taking donations, answering questions, sharing your love of dogs, and resolving queries.
- set up, amend, and maintain supporter records using our database (Salesforce).
- liaise with other teams and departments to ensure supporter queries are resolved efficiently
- support our Gift Processing team with donation handling and administration during peak periods.
Could this be you?
To be successful in this role, you’ll be a confident communicator with an excellent telephone manner and the ability to build rapport with supporters. A team player with strong problem-solving skills, you’ll also have a keen eye for detail and good numeracy skills. Proficiency in Microsoft Word, Excel, and Outlook is essential, as well as experience with databases (although not essential, Salesforce knowledge is desirable).
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the role:
At Single Homeless Project (SHP), we believe that everyone deserves a safe place to call home and the opportunity to lead a meaningful life. If you're someone who brings energy, resilience and a genuine commitment to making change happen, then this role offers a chance to turn those qualities into lasting impact. As part of our Complex Needs Accommodation Services in Islington you’ll be part of a team dedicated to supporting individuals who face significant challenges and who are ready to take their next steps toward stability and independence.
Working alongside the Regional Services Manager and Team Manager, you'll take on a specialist role focused on clients with complex support needs linked to high-risk offending behaviour (MAPPA Level 2 & 3), mental and physical health issues, and substance use. You’ll build trusted relationships, support clients to reduce their risk of reoffending, and help them access the services they need, from mental health and medical care to pathways out of homelessness. Your work will not only promote social inclusion and greater independence for each individual, but also directly contribute to creating safer, stronger communities.
Joining SHP means becoming part of one of London’s most progressive homelessness prevention charities - a place where your ideas, growth and career development are actively supported. You'll be surrounded by people who care deeply about what they do, and who know that by working together, we can change lives.
The working rota for this post is Monday-Friday (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 1.30pm.)
About you:
- Previous experience of working with offenders and/or people with complex support needs.
- The ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.
- A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 24th August at midnight
Interview date: Wednesday 10th and Friday 12th August at SHP service in Islington
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
We have an incredible opportunity for a Veterans Community Nurse to join our team.
About You
Are you a committed, Registered Band 6 Nurse looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have an understanding of and empathy with the requirements of veterans and their families, you could contribute your skills and experience to improve the quality of life for our Armed Forces Community.
About the Role
As a Veterans Community Nurse, you will,
- Provide clinical advice and support veterans as they navigate and understand their healthcare pathways, including their families/support network when appropriate.
- Using a Coaching for Health approach, enable and empower those we support to set their own healthcare goals, “What matters to you”.
- Act as a link between the NHS, veterans and people serving in the Armed Forces.
- Contribute to educational programmes for those who provide healthcare to the Armed Forces Community.
About the Team
This community-based team of nurses, Occupational Therapists (OTs), and administration staff support veterans with their physical healthcare needs by being resourceful in finding ways to deliver what is right and fair for those in the healthcare domain.
Salary: £40,232 - £44,654
Location: Hybrid working – Remote and in the Community.
Region: South – Greater London, Kent, Hampshire & East Sussex. Ideally applicants will be based in either Greater London or Kent, however candidates from Hampshire or East Sussex will be considered. Please note if you are not based in a location that permits regular travel to these areas, you application will not be progressed.
Hours: 35 per week, Monday – Friday
Contract type: Permanent
Closing date: 17th August 2025
Interview: First interviews will take place on 19th August.
Please note: This vacancy may close earlier than the advertised closing date if a high volume of applications is received, so we encourage early submissions.
Help for Heroes value diversity and inclusion and welcome applications from candidates with diverse backgrounds.
Please apply direct via our website.
The client requests no contact from agencies or media sales.
Travel: Occasional travel within London and UK venues
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
The UK Advocacy team focuses on creating lasting change for people with arthritis.We identify the policy changes that are needed, and influence decision-makers with engaging public affairs tactics and by campaigning alongside people with arthritis.
This role will support our public affairs work targeted at Westminster to make real change happen. This is a fantastic opportunity to work with the team to increase our profile and raise our key policy areas with decision-makers and drive forward the goal of putting the needs of people with arthritis on the political agenda.
About the role
In this exciting role, you will be a critical member of our influencing team, helping to bring the voice of people living with arthritis right into the heart of Westminster. Working with the Public Affairs team, you will help to deliver the charity’s public affairs activities, building a strong profile with decision-makers to ensure our messages and policy priorities are front and centre of their thoughts.
You will support the delivery of exciting and engaging influencing strategies, working with colleagues to combine policy, public affairs, campaigning, media and social media in order to influence policy change. You will also play a key role in organising and delivering the charity’s activities at Parliamentary events and political party conferences.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Strong communicator to help build external relationships with politicians, civil servants and other decision-makers, coupled with good understanding of the Westminster Parliamentary process, UK Government and the wider influencing environment to produce engaging materials and organise events.
- Excellent organisational skills are essential, to deliver a programme of events, politician visits and other activities in Westminster and across the devolved nations.
- Excellent attention to detail, and ability to adapt written and verbal communication styles for different audiences.
- Ability to work with colleagues to develop external briefings, internal briefings and engaging materials for Parliamentarians and policy-makers, with the ability to synthesize often complex policy information.
- Proven ability of monitoring and analysis of the external policy, political and Parliamentary landscape across the UK nations, alerting breaking news and important developments.
- A flexible approach.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
You must be based, and hold the right to work, in the UK to apply for this position.
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interviews expected during the week commencing 08 September 2025.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
The Barbican is a multidisciplinary international arts centre in the City of London.
Across its theatres, concert halls, cinemas, galleries, business venues, public and community spaces, the Barbican showcases the most exciting artists and performers from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.
Firmly rooted in its neighbourhood, the Barbican collaborates on projects with local communities, and supports young people and emerging talent to develop their artistic practice and access jobs in the creative industry.
Our core values are: Inclusive, Connected, Sustainable, Joyful and Daring.
As we enter an exciting new stage of the Barbican’s life, there couldn’t be a better time to join us. Focussed firmly on the future, we’re working on ambitious plans to create better access to the arts, transforming our building and reimagining what an arts centre can be. Through our work on Equity, Diversity and Inclusion, we’ll ensure the Barbican becomes a place where everyone belongs – where creativity, enterprise, and learning coexist, and everybody can achieve their fullest potential.
The role
Are you passionate about fundraising and supporting an inspiring programme of artistic events, learning activities and community work?
We are seeking a Philanthropy Officer to play a key role in supporting and delivering excellent stewardship for our Patrons and most generous individual donors. From dance and film, to music, theatre and visual arts the Philanthropy team works across the whole of our ambitious and joyful cross-arts programme, giving you the chance to share the best of the Barbican with our closest supporters.
The Philanthropy Officer will be the main point of contact in the Philanthropy team, primarily account managing our lower-level Patrons and supporting the stewardship and recruitment of higher level donors. Alongside the delivery of our Patrons scheme, they will lead on all individual giving events and manage the philanthropy team’s participation in Development-wide events such as exhibition private views. The Philanthropy Officer also provides key administrative support to the Philanthropy team, keeping track of financial reconciliation, preparing invoices, and managing accurate income data in our CRM Spektrix.
This is an excellent opportunity for someone eager to build on their experience of relationship management and develop their career in fundraising while contributing to the work of an exciting multi-arts venue at a key point of change for the
organisation. The successful candidate will be supported to gain experience across all aspects of individual giving, and to develop themselves as an ambitious and high-achieving fundraiser. The Barbican offers an excellent range of staff benefits full details can be found on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who you are
- You are someone who shares and can mobilise the charity's values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition, and Sustainability. If you have knowledge, application, and commitment to these values, we want to hear from you.
- You are someone with experience of or a commitment to developing a person-centred approach in working with people with complex needs and challenges.
- . Your values and working practice will align with those of the charity to maximise the independence of those you are working with; to enable their ability to make decisions about the types of service they receive of and to ensure that your approach is both professional and sustainable.
Who we are
At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
Main Responsibilities of the Job
.
- To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition, and sustainability in your conduct and approach to your work
- Through partnership, support and develop people's skills, confidence and interests as part of a multi-disciplinary day service offer.
- To support your colleagues, service managers, and other key professionals to put those using our service at the centre of your daily work.
- To maintain and update client and related operational records with an accurate and professional commitment.
- To ensure compliance with and the delivery of the charity's policies and procedures, particularly those related to safeguarding, inclusion, and disability discrimination.
- To support clients with their daily activities and to promote their independence
- To be able to communicate effectively with families, colleagues and clients.
Working Expectations
- The working day is 9 am - 4 pm Monday to Friday -
- Attendance at training.
- Use of information technology to support your work.
Benefits of Working for us
The charity ensures the following benefits for all its operational staff:
- A baseline commitment to pay the London living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme.
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
- Access to a range of discount schemes.
- Access to the charity's employee assistance programme.
- Access to travel card, loan, and bike to work scheme.
Please note we do not accept applications from Overseas
Benefits
A baseline commitment to pay the London living wage for all its front-line staff.
A commitment to training and professional development to support internal progression as part of our performance support.
Inclusion in and contribution to the charity's pension scheme.
Generous annual leave allowance of 25 days a year, plus an additional day off for your birthday.
Access to a range of discount schemes.
Access to the charity's employee assistance programme.
Access to travel card, loan, and bike to work scheme
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Partnerships Manager
Reports to: Senior Partnerships Manager
Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester, Birmingham or Glasgow
Salary: £33,000 - £39,000 for London, £31,000 - £37,000 for other locations
Hours: 5 days per week (37.5 hours), open to flexible working arrangements
Contract: Permanent
Overall purpose
This is an exciting opportunity to play a key role in the national development and delivery of our relationships with the private sector to maximise income and impact to support refugees into meaningful employment.
The main purpose of the Partnerships Manager role is to deliver first-class account management and development of corporate partnerships to drive Breaking Barriers mission.
Working closely with Senior Partnerships Managers, Head of Corporate Partnerships, and members of the Income & Engagement and Services Directorates, you will be responsible for launching, retaining and developing a portfolio of partnerships ensuring we deepen and strengthen relationships whilst identifying opportunities for growth.
You will play your part in delivering and developing strategic relationships to bring value to our refugee clients and our employment and education programmes.
The successful candidate will have experience managing corporate partner relationships, including making fundraising asks and managing external communication with donors and partners at all levels of seniority. You will deploy your influencing skills and ability to build profitable relationships to great effect as you take a leading role identifying and nurturing future strategic partnerships. An understanding of Corporate Social Responsibility would be advantageous.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Wednesday 03 September. Please note that interviews will be held on a rolling basis, and we reserve the right to close the advert early if a suitable candidate is found. Early applications are strongly encouraged.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Drive the next chapter of the Surrey Hills Society - a thriving countryside charity in the Surrey Hills.
Are you an entrepreneurial leader with a passion for nature, community engagement, and sustainable development? Do you want to play a pivotal role in shaping the future of a much-loved environmental charity?
The Surrey Hills Society is seeking its first Chief Executive Officer to lead our dedicated team and volunteers, sustain and grow our vibrant membership, and develop long-term funding to support our work across one of England’s most treasured National Landscapes.
About Us
The Surrey Hills Society is a well-established independent charity with a 15-year track record of engaging communities in environmental, cultural, and educational activities. We run 40+ events each year and are closely partnered with the Surrey Hills National Landscape and other local organisations. Our reach and impact have grown significantly in recent years through funded projects like the National Lottery Heritage Fund's Growing Together and the South East Surrey Care Farm Pilot, alongside a strong and active membership.
This is an exciting time to join us as we transition from a volunteer-led model to a more professional and sustainable structure—with the CEO at the helm.
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About the Role
As CEO, you will lead the strategic and operational development of the Society, with a particular focus on:
• Fundraising & income generation – developing and securing grants, donations, and earned income
• Team leadership – line managing a small staff team and supporting a wide network of volunteers
• Stakeholder engagement – acting as the public face of the Society and deepening key partnerships
• Strategic planning – creating a 3-year vision and business plan for long-term sustainability
• Programme oversight – ensuring delivery of existing and new conservation and community projects
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About You
We’re looking for a resourceful, proactive leader who combines strategic thinking with hands-on delivery. You’ll need:
• Proven fundraising experience (grants, trusts, individuals, corporates)
• Leadership skills with experience managing staff and/or volunteers
• Confidence in managing budgets and business planning
• Excellent communication and relationship-building skills
• A genuine passion for the countryside, community engagement, and conservation
Experience with membership models, event programming, or working in a similar community/landscape context would be an advantage.
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What We Offer
• Flexible, home-based working (3 days/week)
• A supportive, purpose-driven team environment
• The chance to shape a unique, growing charity at a critical point in its evolution
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 50,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.
Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The role is a full time and fixed term contract until 31 March 2026. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for a Student Social Enterprise Coordinator to work with the Student Social Enterprise Manager to build a programme of fun and exciting activities and opportunities to empower and unleash the entrepreneurial spirit of students at UCL and develop innovative solutions to societal challenges. There will be lots of opportunities to collaborate with the enterprise sector as well as across the university.
Do you have experience in delivering enterprise or social innovation programmes? Do you have the skills to engage and inspire students while building meaningful partnerships with internal and external stakeholders? If the answer is yes, then we want to hear from you.
Our ideal candidate will have experience in coordinating or delivering enterprise, entrepreneurship, or social impact initiatives and strong communication and event management skills, with the ability to engage a diverse student population. The role holder will also need to have a good understanding of the social enterprise landscape and how to support early-stage student-led ventures.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Exciting Opportunity: Join West London Centre for Counselling as a Trainee Couples Counsellor (NHS Recruit to Train Programme)
West London Centre for Counselling (WLCC) is pleased to offer an excellent opportunity to join our team through a full-time, salaried NHS Recruit to Train position.
Successful candidates will:
- Be employed by WLCC
- Join the Tavistock Relationships training programme
- Begin training as part of the September 2025 cohort and complete by September 2028.
About the Programme
Building on the success of previous cohorts, NHS England is funding new opportunities starting September 2025.
This three-year programme offers:
- Full tuition coverage
- Salary support funding
- Completion of foundation-level counselling training
- Specialist NHS Talking Therapies modality training in Couples Therapy for Depression (CtfD)
Funding
NHS England funds:
-Full tuition fees across the 3-years of the programmes
-Salary support to cover the salaries across the 3-years of the programme:
· Year 1- Band 5
· Year 2 & 3- Band 6
Important Eligibility Information
- These are training roles, and candidates must remain in the funded Recruit to Train post to retain their place on the course—and vice versa.
- If you are ineligible for the course, you cannot be offered the role.
- If you withdraw from the employment offer after accepting a course place, you will not be permitted to join the course.
Course structure and requirements
The National Curriculum for High Intensity Psychotherapeutic Counselling within NHS Talking Therapies for anxiety and depression outlines the full details of the course structure. To summarise, the following outlines the key training requirements:
· A 1-year core psychotherapeutic counselling foundation level training, which also introduces the chosen NHS Talking Therapies modality. Following sign off for readiness, trainees can begin to practice at West London Centre for Counselling with people with mild to moderate depression
· Followed by, a 2-year post-graduate diploma (PGDip) in psychotherapeutic counselling (minimum 120 credits at Level 7)
· A minimum of 450 supervised client hours gained within a NHS Talking Therapies service
· A minimum of 450 training hours (skills and theory)
· A minimum of 50 personal therapy hours
· A minimum of 90 minutes of training supervision to every six hours of client work (or the equivalent for group supervision), or 90 minutes per week if they have completed less than six hours of client work in the week
· NHS Talking Therapy services will be responsible for supervision on site, including oversight of case management, clinical governance and management supervision in line with the supervision requirements of the NHS Talking Therapies for anxiety and depression manual.
· An average of two to three days per week of clinical practice in NHS Talking Therapies services
· Individual accreditation (professional registration) with a professional body in line with the NHS Talking Therapies for anxiety and depression manual (see the manual for more details)
Key Dates
· Application deadline: 18th August 2025
· Interviews: Week commencing 25th August 2025
· Course start date: 29th September 2025
Selection process
Selection processes including shortlisting and interviews will be carried out jointly by West London Centre for Counselling and Tavistock Relationships (training provider). Successful applicants will need to meet both the requirements of the employing service’s job description and person specification, and the training provider’s entry requirements. The recruitment process to identify the trainees for this psychological role will be collaborative and values based. This is to ensure that trainees recruited can meet both service expectations but also the educational requirements for the 3-year pathway.
The client requests no contact from agencies or media sales.
About the MCC Foundation
The MCC Foundation (MCCF) is the charitable arm of Marylebone Cricket Club, (MCC), the most famous cricket club in the world and owner of Lord's Cricket Ground, the "Home of Cricket". We work in the UK and around the world to provide life-changing opportunities through cricket and to ensure that it can be a game for all.
Role Overview
The Interim Director of Development (Maternity Cover) will provide strategic leadership and day-to-day management of all fundraising and development activities at the MCC Foundation during a period of parental leave. This role ensures continuity of fundraising operations, oversees a small team, and supports the Foundation's ongoing donor engagement and income generation priorities.
The successful candidate will step into a well-functioning development team and bring the ability to maintain momentum, lead a capable team, and sustain strong relationships with donors, partners, and internal stakeholders.
Ideal start date of mid to end of August.
Key Responsibilities
- Provide leadership and continuity for the Foundation’s fundraising team, supporting colleagues to maintain momentum and ensuring ongoing delivery of the development strategy.
- Oversee and guide the team’s work on major donor and high-value supporter relationships, ensuring effective cultivation and stewardship continue. Support the Director, Trustees, and Philanthropy Manager in their engagement with key donors.
- Provide strategic oversight of the donor stewardship programme, ensuring the team continues to prioritise thoughtful, relationship-led approaches at all levels of giving.
- Guide and support the team in managing a robust pipeline of prospects, ensuring clear solicitation plans and donor journeys are in place to meet agreed financial targets.
- Lead and oversee the Foundation’s Trusts and Foundations fundraising activity, providing guidance on prospecting, proposal development, and reporting, while supporting the team to deliver high-quality applications and steward existing relationships.
- Oversee and support the team’s planning and delivery of fundraising events, including donor cultivation and stewardship events, ensuring they are delivered to a high standard.
- Support and mentor the small development team, ensuring team members are empowered to maintain momentum and deliver key fundraising activities.
- Ensure the effective use of the CRM system (Salesforce), maintaining accurate records and ensuring seamless donor administration and stewardship processes.
- Ensure all fundraising activities comply with relevant standards, including the Code of Fundraising Practice, GDPR, and MCCF’s safeguarding and reputational management policies.
- Act as a committed advocate of the MCC Foundation’s mission and programmes, maintaining an up-to-date understanding of the Foundation’s work and impact.
Personal Specification
- Proven experience in senior fundraising roles, with a strong track record in major donor and trust fundraising.
- A deep understanding of different forms of fundraising and the opportunities that exist for organisations like MCC Foundation.
- Excellent leadership and team management skills, with experience mentoring and motivating small teams.
- Strong interpersonal and relationship management abilities, with a donor-centric approach.
- Experience overseeing donor stewardship programmes and managing high-value fundraising pipelines.
- Competence in fundraising event oversight and delivery.
- Strong knowledge of CRM systems (preferably Salesforce) and data-driven fundraising.
- Excellent understanding of fundraising compliance, including GDPR and the Code of Fundraising Practice.
Safeguarding statement
The MCC Foundation is committed to safeguarding and protecting children and adults and providing safe and inclusive environments. The MCC Foundation follows detailed safer recruitment processes and as such, any roles involving regulated activity or any interaction with children and adults, are subjected to a DBS check (an enhanced check is required for those in regulated activity), as well as the collection of references. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our organisation.
The client requests no contact from agencies or media sales.
Starting Salary - £31,613 (including London Weighting)
Location: Office Based - London
Job Profile
Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people?
The post holder will contribute to ensuring the Supporter Donations Team (SDT) manages and administers supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes.
Accountability
The post holder reports to the Supporter Donations Manager and will work alongside a team of Supporter Donation Assistants, collectively delivering the team’s key aims and responsibilities.
Key Responsibilities
Supporter Care:
- Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way.
- Provide phone cover to the Supporter Care team as required.
- Provide Reception training to the Supporter Care team as required.
Donations:
- Accurately code donations received, ensuring agreed departmental procedures are followed.
- Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms.
- Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.
- File and archive financial data, while adhering to strict audit controls.
Gift Aid:
- Understand Gift Aid and its application within CAFOD.
- Assist with all aspects of tax-effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC.
Thanking:
- Produce and dispatch letters to thank and acknowledge donations received.
- Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch.
- Contribute to ongoing enhancement and improvement of supporter thanking
Post/banking:
- Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels.
- Preparation of daily banking, cash handling and initial reconciliation of all monies received daily.
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Understanding our context
- Understanding Catholic identity - Show an understanding of and work with the Catholic community to further CAFOD's mission.
- Understanding CAFOD - Demonstrate how both CAFOD’s and Catholic values influence all our work internally and externally.
- Understanding international development – Have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities
Working together
- Managing ourselves – Happy to take on additional responsibility to help the team or others under pressure.
- Working with others – Build collaborative relationships across CAFOD and with external partners, donors and suppliers.
- Communicating - Ensure others fully understand what has been discussed and agreed. Make timely contributions to decisions.
- Looking outwards – Build cooperative, professional relationships with partners, supporters, donors, suppliers and the communities we serve
Making change happen
- Managing resources - Offer ideas to improve information systems and processes to reduce costs and improve efficiency.
- Achieving results - Look for better processes and ways of working to achieve results.
- Managing our performance - Agreeing realistic deadlines and measurable objectives for myself, others and the team.
- Taking the lead - Take a lead in identifying solutions and making change happen
Job Specific Competencies
- Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy.
- Ability to communicate professionally with supporters, from individual givers to religious communities.
- Displays excellent written and verbal communication skills.
- Ability to build strong collaborative relationships with colleagues.
Desirable Criteria
- Experience with a CRM software/ database
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
About the role:
At Single Homeless Project (SHP), we believe in the power of learning to transform not only careers, but lives. As part of our blended learning approach, e-learning plays a key role in developing and empowering our staff to deliver the best possible support to people experiencing homelessness across London. This fixed-term role for 4–6 months, providing maternity cover with the potential for extension, offers a unique opportunity to shape the learning experiences of SHP staff by enhancing and expanding our e-learning offer. Based within our Learning and Development team, you’ll be surrounded by passionate and collaborative colleagues who are committed to delivering high quality training to staff, locums and volunteers across a wide range of topics.
In this role, you’ll be central to the creation and improvement of interactive, engaging e-learning content using Adapt authoring software. You’ll refine existing modules, build new ones from the ground up, and ensure learning materials are accessible, relevant and impactful. With a particular focus on tailored health and safety training and other priority subjects, you’ll work closely with subject matter experts across SHP to bring ideas to life. Whether you’re tweaking functionality, refining content or developing entirely new modules, your work will enable staff to grow in confidence and skill - helping them provide more effective, compassionate support to our clients.
This is a fantastic opportunity for someone with a keen eye for detail, good IT and organisational skills, and a flair for creating learning content or presentations. You’ll be encouraged to ask questions, take initiative and collaborate with colleagues across the organisation.
About you:
- Highly IT literate to at least intermediate level, including a great working knowledge of Microsoft Office programmes, with excellent presentation skills.
- Competent in using the Adapt authoring tool, preferably within Learning Pool software, or ability to learn new design package and systems with ease.
- Understanding of learning or training design, with experience in e-learning content creation, or training delivery.
- Excellent organisational skills and the ability to co-ordinate multiple systems/processes and manage time effectively, prioritising different areas of work according to need.
- Ability to build and maintain positive and effective relationships both internally and externally and to work collaboratively with team members and other stakeholders across the organisation.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 10th August at midnight
Interview date: Thursday 21st August at SHP Head Office in Kings Cross
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Salary: £29,120 per annum FTE (actual £19,968)
Contract: Permanent, following a 3-month probation period
Hours:24 hours across three days a week: Mondays, Tuesdays and Thursdays.
Do you want to make a tangible difference in the lives of some of the most deprived children in London?
CARIS Families is a small frontline charity that offers holistic support to families experiencing homelessness in hostels in the London Boroughs of Camden and Hackney. Amongst our other services, we run play and learning activities for children aged 0-16 from within 4 hostels in these boroughs, as well as a school holiday day trip programme. Our services for children aim to reduce the stress on children and parents of living in overcrowded, insecure accommodation, and to put back essential childhood experiences that homeless accommodation deprives children of.
The services we currently offer our families in hostels are:
- Kids Club: an after-school play club in term time for 0-16s, run from our dedicated play club in the basement of one family hostel in Camden.
- Enrichment Trips and Summer Programme: a series of day trips for groups of families from our 4 hostels in the school holidays. We take part in exciting activities and visit interesting destinations round London and the South-East, to ease the pressures of being stuck in the hostel during the long school breaks.
- Essentials Bank: Our Essentials bank runs weekly in term-time from two of our hostels, offering families free hygiene products such as toiletries, nappies, washing powder etc. to ease the pressure on family finances at a difficult time.
- Family Support Work and Housing Casework: we offer holistic casework to support families to ease the stress of their situation, from working on finances to supporting employment searches, to assisting with legal cases and supporting them to navigate their housing case and move out of homelessness as soon as possible.
We are currently looking for an experienced Play and Community Worker to join our dedicated frontline Family Services team, delivering this vital support to around 100 children and their families each year.
Responsibilities of the Role
The Play and Community Worker will:
- Deliver play and learning activities for children aged 0-16 at our hostel-based Kids Club’s play sessions during term time in the London Borough of Camden.
- Deliver our Enrichment Trips School Holiday programme during school holidays (in Camden, Hackney and the wider London and South-East England area)
- Deliver our term-time Essentials Bank programme, providing free household goods to families in hostels
- Assist the Services Manager with a range of administrative and operational activities to support the day-to-day running of our Family Services and CARIS Families’ operations as a whole
- Provide a warm and welcoming experience for children and their families attending CARIS Families’ services
- Engage enthusiastically and supportively with children in their play and learning experiences, through staff-led activities and facilitating child-led play
- Work proactively as part of our Family Services team, supporting colleagues, embracing change and contributing ideas to service development within our frontline Family Services.
Person Specification
We are looking for a Play and Community Worker who is:
- Qualified to Level 2 or 3, or prepared to work towards this qualification in: Playwork, Early Years, CYP Workforce, Youth Work or any related area
- Experienced in delivering play within a CYP or community work setting, and working with 0- to 16-year-olds
- Experienced in providing and facilitating safe and creative play experiences
- Passionate about improving opportunities for disadvantaged children
- Understanding of the varied needs of children and their families, and of the impact of trauma and ACE on children’s development and wellbeing
- Able to maintain professional boundaries while supporting parents/carers and children empathetically, and with a person-centred, relational approach.
- Understanding of Equal Opportunities and Safeguarding best practice
- A good communicator, comfortable with working with a wide range of service users and professionals
- Proficient in use of Microsoft Office packages and basic web-based software applications (e.g. Canva)
- Reliable and diligent, with good time-keeping skills, who is able to work well as part of a team, take the initiative and lend a helping hand across our fast-changing, responsive frontline work
The client requests no contact from agencies or media sales.
Position: Head of Individual Giving and Legacies
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Head of Individual Giving. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy. Income Generation and Individual Giving are central to both.
We are transforming our approach to engagement to grow and deepen relationships with all our audiences. This creates an opportunity to integrate our approach to Engagement, Income Generation and Individual Giving. So we can increase our financial supporter base. Grow and diversify long-term sustainable income to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.
We are looking for someone to provide strategic and operational leadership to Individual Giving. Someone who can work collaboratively across the organisation to lead and drive forward our ambition to increase our financial supporter-base and increase income.
You will act as the leading authority on matters relating to Individual Giving, providing advice across the organisation including to the Director of Income Generation, and cross-organisational Income Generation Activity Group.
You will enable the delivery of the transformation Individual Giving workstream. And have strategic ownership of the Individual Giving programme, including income-related activities and KPIs within the engagement calendar, and customer experience and journeys relating to financial supporters
You will lead on Individual Giving planning and budget setting, contributing to the overall business planning process for Income Generation.
Closing date for applications: 9am, Friday 22nd August 2025
Anticipated interview date: w/c 1st September 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS