Programme Coordinator Jobs in Charing Cross, Greater London
About the Role
An exciting opportunity has arisen for an enthusiastic, proactive and well organised administrator to develop their skills as part of the Quality and Standards team delivering administrational and engagement support for the teams’ key objectives in the raising of standards with quality assurance process to ensure projects, activities, products, platforms and services are organised and executed to a high standard. The successful applicant will have excellent administrative skills with a high level of emotional intelligence alongside relevant experience in a fast-paced environment, underpinned by a ‘can do’ work ethic and high level of probity. The successful applicant will also have a passion for supporting programmes for young people to accelerate their personal and professional development.
Role Purpose
To provide highly efficient administrative support and be proactive within the Standards Department with exceptional organisational skills, attention to detail and a strong teamwork ethic.
The purpose of this role is to provide high-level general administration for the Quality and Standards team who is responsible for raising standards through the learning lab educator platform, using benchmarking resource products, to empower young people and champion future skills.
Key tasks and responsibilities
1. Administrative support to raise standards - Learning Lab:
• Support the engagement plan activities for educators to use the online learning platform and to access educational benchmarked resources.
• To aid the Digital Skills Development Manager to support the creation of editorial and marketing scripts.
2. Administrative support to empower young people - Benchmarking Resources and National Standards:
• To assist the Quality and Standards Manager to develop teaching tools for educators in colleges and training providers.
• Effectively support the co-ordination of resources (including agencies, suppliers, volunteers, and partners) so that all project elements are delivered to acceptable standards and meet the required outcomes.
3. Support to champion future skills – Competition portfolio reviews and audit:
• Producing and distributing accurate records of meetings. Acting as secretariat for meetings that are either in person or virtual that will include setting up meetings using Zoom or Teams, minute taking, and recording actions.
4. Operational Impact:
• Administration and co-ordination of activities in line with the project operational plan
• Develop, co-ordinate and maintain appropriate systems and processes, tracking and reporting on activity.
5. To work with internal or external stakeholders at all:
• Liaising with educator partners to ensure key quality assurance documentation is submitted to deadlines and collated on the appropriate systems.
• Monitoring the enquiries, allocating queries to team members and responding to requests for information.
• Providing support to the team in answering queries from staff, external stakeholders and suppliers.
• Assisting the team with arrangements for meetings and events including booking travel, venues, catering and accommodation.
• Supporting the budget management processes; raising purchase orders, processing invoices and monitoring expenditure.
• Maintaining all administrative systems, processes and databases.
• Supporting the monitoring of key performance indicators for learner and educator engagement and prepare data for inclusion in reports.
6. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Experience operating as a high-level administrator or coordinator. [E]
• Maths GSCE grade A-C or equivalent [E].
• Experience of working in a team, including dealing with the public [E].
• Experience of using Microsoft Office suite, including Outlook, Excel, Word, PowerPoint [E].
• Experience developing and/or managing digital learning platforms and systems like Moodle. [D]
Knowledge and skills:
• Strong planning and organisational skills and ability to manage time effectively. [E]
• Excellent communications skills and ability to create high quality and engaging written content. [E]
• Highly IT literate, knowledge of LMS platforms (Moodle) or any CMS would be useful. [E]
• Able to interact with others in a sensitive and diplomatic manner, able to build rapport and establish effective relationships [E].
• Able to organise time effectively, create work schedules, prioritise workload and meet deadlines [E].
• Able to follow directions from supervisors and respect policies and procedures. Demonstrates commitment to the organisation and task completion [E].
• A level of numeracy sufficient to be able to check and reconcile statistics and financial information [E].
• Capacity to learn new systems and software packages. [D]
Personal qualities and attributes:
• Excellent team player and collaborative approach to work. [E]
• A passion to deliver the highest standards of work with attention to detail. [E]
• Very reliable and with a high level of probity. [E]
• Able to work to own initiative with broad direction. [E]
• Able to think creatively and solve problems. [E]
• Flexible in working methods and ideas. [E]
Special circumstances:
• Prepared occasionally to work outside normal hours [D].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].
How to apply: Please view the attached supporting document for full details on how to submit an application.
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- You will have substantive experience in providing immigration advice and casework, with the relevant Level 2 OISC qualification (or OISC level 1 working towards Level 2). Please note only candidates with the relevant OISC qualification and legal experience will be considered.
- You will be part of a specialist team that provides a migration service within a centre for people experiencing homelessness and interconnecting needs.
- You will have experience of working jointly with other agencies and building strong, effective partnerships internally and externally.
Full job description can be found on our website.
Salary: £36,159
Closing Date: Sunday 19th May
Interview Date: Friday 24th May
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting opportunity to provide clinical leadership and supervision to a number of therapeutic services within Richmond Borough Mind. Our developed and respected Psychotherapy and Counselling Service has been providing long-term counselling interventions to local residents since 1988. The service is self-funded and offers a range of therapies which aim to provide individuals with the support and opportunity to work through their difficulties in depth with a skilled and experienced trainee or fully qualified therapist. Sliding scale rates are offered to make sure that we are accessible to all. We also run a number of therapeutic, psychoeducational, support and peer-led one to one sessions and groups, training workshops and other activities.
We are looking for a skilled and qualified (or in advance training) counselling supervisor to provide clinical supervision, leadership, management and service development of our Psychotherapy and Counselling service. Knowledge and understanding of a number of modalities would be an asset. Part of the role will be to help us achieve and maintain BACP or equivalent service accreditation and to grow the service.
As well as having an empathy with the core values of RB Mind, the successful applicant will be a confident and versatile communicator with outstanding relationship-building, organisational and problem-solving skills, and have the ability to provide empathy and guided support to staff, volunteer counsellors, administrators and clients. You will be supported by senior management colleagues and gain a rich experience of low, moderate and more complex cases.
Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.
Benefits of working for RB Mind:
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
- Contributory pension
- Bonus 1 day of annual leave per year over the festive period [pro rata]
- Employee Assistance Programme (EAP) which includes free counselling sessions and access to a wellbeing app
- Training and personal development opportunities
- Paid time off for medical appointments
- Staff away days and socials
The client requests no contact from agencies or media sales.
Health and healthcare policy are complex matters which are constantly evolving. With so many cross-specialty issues affecting the whole of the medical profession, it is the Academy’s role to ensure a united voice is heard by policy makers and key decision makers. We are seeking a project manager to join our friendly, diverse and talented team working at the heart of national healthcare policy. The National Clinical Assurance Group provides independent advice and assurance to NHSE on developments around the clinical content used for NHS pathways, ensuring that patients receive the best care for their condition. As project manager, you will lead the project to ensure that NHS pathways are independently assured by clinicians who are leaders in their field.
The client requests no contact from agencies or media sales.
The Helen Bamber Foundation (HBF) is a specialist UK charity which provides expert care and support for refugees and people seeking asylum who have experienced extreme human cruelty such as torture or human trafficking. We work with hundreds of clients every year from all over the world. HBF delivers a specialist Model of Integrated Care that addresses the complex needs and vulnerabilities of survivors. Through the Model of Integrated Care, the HBF offers survivors access to an individually tailored programme of specialist psychological care and medical advisory services, legal protection including providing expert medico-legal documentation, welfare and housing support, and creative and skills activities within an integration programme. Where someone is a survivor of human trafficking they benefit from HBF’s counter-trafficking programme of support. The Foundation’s expertise is renowned in the field.
The Role
This is an exciting opportunity to join the Client Services Team which operates within HBF’s vibrant, multi-disciplinary team. The duties of Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to oversee the booking of appointments between clients and staff/volunteers across the organisation; liaising with third parties and clinicians in relation to Initial Assessments; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation. You will be at the heart of an exciting team of experts, working as the face of HBF and the first point of contact for both external and internal queries. You will be a self-motivating team player, organised, efficient and have a compassionate mind-set.
The role will work closely with the other person in post as Client Services Administrator and jointly manage the workload. The role also includes assistance and general facilities support to the Senior Operations and HR Coordinator.
EQUAL OPPORTUNITIES
HBF is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from Minority Ethnicities.
As is the nature of this sector, the role will be exposed to traumatic and distressing material and, whilst they will be supported by their line manager and surrounding team, they should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to other members of the team.
Please note that the successful candidate will be offered the job subject to suitable references and an enhanced DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.
Please submit an up-to-date CV and cover letter by 5 pm on Tuesday 21 May 2024, interviews will be scheduled for the commencing week. Your application should outline your relevant skills and experience, as well as how your previous experience matches the listed responsibilities and person specifications.
Please state in your covering letter when you would be available to start the role. In setting the salary regard has been had to the NCJ payscales.
Interviews will be scheduled as soon as possible following closure of the role at our offices in central London. For any queries, please contact Laila Amarneh.
We regret that we can only respond to applicants who make it to the interview stage. No agencies.
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Charity People is thrilled to collaborate with London's Air Ambulance in the search for a dedicated Direct Marketing Officer to bolster the Fundraising and Marketing team. This role presents an exciting opportunity to contribute to crucial initiatives aimed at securing funds for the replacement of two helicopters and the enhancement of helipad facilities, enabling continued service provision for complex trauma rescue cases across London.
As the Direct Marketing Officer, you will play a pivotal role in supporting the development, management, and optimization of the Lottery and Regular Giving programs through Face to Face fundraising. This position involves close collaboration with face to face fundraisers, external agency contacts, and internal stakeholders, including paramedics, doctors, and various departments within the charity.
Salary: £30,000 to £35,000 (depending on experience)
Location: Hybrid, flexible working, field-based role with travel around London
Contract: Permanent, 35 hours per week, with core working hours of 10:00 - 16:00
Benefit: 27 days holiday per annum, plus bank holidays, employee assisted programmes, volunteer leave days
Key Responsibilities:
Planning & Organizing: Collaborate with the Direct Marketing Manager to oversee campaign activities across Private Site, Door to Door, and Telemarketing. Contribute to the development of strategic plans and analyze campaign results to ensure ROI.
Fundraiser Training and Engagement: Update and refine Fundraiser Induction Training and conduct engaging training sessions on the charity's services. Implement a monitoring plan for external Face to Face agencies and build strong relationships with operational teams.
Fundraiser and Agency Monitoring: Monitor fundraisers' performance, ensure compliance with internal procedures, and maintain high standards for external suppliers. Facilitate the smooth running of Face to Face campaigns and cultivate relationships with agency partners.
Administration Duties: Manage invoices, stock, and website content related to Face to Face Fundraising. Support the Direct Marketing Coordinator in territory management and engagement schemes.
To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accmmodation for 15 women who have experienced homelessness and multiple disadvantage.
- The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation. The accommodation also includes overnight safe spaces.
- In this role, you will provide direct support to all the women, as well as holding a small case load of residents who you will keywork.
- You will work closely with support workers and the in-house psychologist.
- You will model person-led, psychological, gender, and culturally informed support, will be skilled at building trust and you will be a great team player.
- The post holder will undertake 8-hour shifts, normally Monday to Friday but with flexibility for weekend working, covering the hours 8am to 8pm. This is a 1 year fixed term contract.
Salary: £33,860
Closing Date: Sunday 9th June
Interview Date: Monday 17th June
Full job description can be found on our website
Our Benefits
• 30 days holiday plus bank holidays
• Generous training budget, plus an annual personal training budget
• Enhanced Sick Pay Policy
• Enhanced family friendly policies
• Day off for moving house
• Hybrid working (depending on role requirements)
• Pension – 5% Employer, 3% Employee
• Cycle to Work Scheme
• Season Ticket Loan
• Employee Assistance Programme
• Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Job Type: Part time, 15 hours per week can be worked flexibly over 2-3 days
Contract Type: Permanent
Salary: £28,350
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance
We're looking for an outstanding Fundraising Officer to join our team. If you have a keen interest in the Criminal Justice System and are passionate about supporting people affected by imprisonment, we’d love to hear from you.
The majority of Pact’s voluntary income comes from Trusts and Foundations, helping to further our work with prisoners, former prisoners and their children and families. Consequently, this is a vital role in the fundraising team. We enjoy warm and committed relationships with a wide range of trusts and foundations and have a robust trust pipeline contributing to core and specific restricted projects.
As the Fundraising Officer (Trusts & Foundations), you will support the Senior Development Manager (Trusts & Foundations) to raise vital grant income to support Pact’s charitable services and activities. This is a varied role which will involve you helping to identify potential new sources of grant funding from charitable trusts & foundations, whilst ensuring the very best stewardship of a portfolio of our existing relationships.
If you’re an experienced trusts fundraiser wanting to step up and take responsibility for your own portfolio of small to medium-sized grants, please get in touch!
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team
How to apply:
Please apply with your CV and a supporting statement (max 2 pages) outlining specifically how you meet the criteria outlined in the person specification.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and a Disclosure and Barring Service check.
You may also have experience in the following: Trusts and Foundations Fundraiser, Grant Income Development Officer, Charitable Trusts Liaison Officer, Foundation Grants Coordinator, Philanthropy Engagement Officer, Fundraising Specialist (Trusts & Foundations), Grants Acquisition Coordinator, Charitable Partnerships Officer, Grants Relationship Manager, Foundation Funding Coordinator, etc.
REF-213 573
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a good communicator with an understanding of the issues affecting carers? Do you have strong emotional resilience and a desire to help others? Do you enjoyed a busy and rewarding working environment?
We have an opportunity to work for our Adult Carers Team as an Adult Carers Support Advisor. You will provide emotional and practical support to Adult Carers in the London Borough of Bromley, aligned and working closely with the integrated care networks.
- To offer emotional and practical support to build resilience for carers on a one-to one basis.
- To provide support face to face, over the phone and in group settings.
- To develop and run local support groups.
- To actively target those carers facing multiple issues, most likely to fall into crisis
- To support carers to access and where appropriate complete Carer’s Assessments
- To build and maintain a network of contacts with local service providers
- To organise and participate in training events for carers and professionals.
- To organise and participate in events for carers and or to raise awareness of carers needs, such as but not limited to Carers Week and Carers Rights Day
- To run an active caseload within the KPI requirements of the Bromley Well contract.
- To input cases on to the Charity log system accurately
- To ensure that services are accessible to carers.
- To participate in the provision of news and the production of the Carers newsletter
- To collaborate with other Bromley Well partners, including Mencap/MIND etc. to ensure effective appropriate referral pathways for quality service provision.
- To abide by and take part in the development and review of policy and procedure for the Carers pathway.
- At all times to maintain the professional integrity and reputation of the Charity and represent their main interests in any dealings with other bodies, groups and individuals.
- Attend staff meetings, supervision and organisational events as required.
- Collect case studies to help demonstrate AGE UK Bromley and Greenwich’s Adult Carers Support service’s impact.
- To undertake any other duties commensurate with the purpose and remit of the post.
- Undertake out of hours and weekend work as the role requires for which TOIL will be granted
If you think you are able to make a difference to the lives of adult carers, we would love to hear from you. For further details please read through the job pack and apply via our website.
The client requests no contact from agencies or media sales.
Team Leader
Location:Aberfeldy Village
Salary: £34,680 per annum
Hours: Full time
Contract Type: Fixed Term Contract
Introduction
The mission of our client is to invest in the local community in Aberfeldy, Tower Hamlet, backing local people to lead on exciting ways to make it a better place to live. The area is going through big changes, and they want to make sure that everyone in Aberfeldy can benefit from these. They want regeneration to bring real wins for the community, rather than passing people by. They believe the only way they can achieve this is by working together as a community to share ideas, skills and talents and take advantage of opportunities for them all to gain from.
Their vision is to build a strong and confident community. They have the following priorities:
• People: They will invest in their people to become active in local life, taking the lead on activities and events that bring people together and build community spirit. They will invest in their young people to have a brighter future
• Places: A community needs vibrant, authentic, and welcoming places for people to meet and mix. They will conserve and develop the places where they mix with their neighbours, build new relationships, and develop a sense of belonging to Aberfeldy
• Power: They will support Aberfeldy residents to influence the changes taking place in the area and make sure that the future benefits everybody. They will do this by connecting with local organisations, supporting them to build their capacity and developing the community’s voice to be heard on an equal footing with developers, the local council, and other agencies
Our client has been up and running since 2011. At that time, 150 areas were chosen to become a part of the scheme, each receiving £1m to be used by 2026, to invest in the area and community to help make it a better place to live and work, as the community decided. Areas were chosen because they were recognised as localities of need that had missed out on funding over many years. What makes them different to many other community programmes is that all decisions on how to invest this money are made directly by local people.
Purpose of the role:
To develop and deliver an integrated and effective programme of work in Aberfeldy, in line with the mission, vision and strategic plan developed by the our clients Resident Board, specifically:
• Further develop understanding of what activities, support and opportunities people in Aberfeldy see as important for their health and wellbeing.
• Further develop the ABL service to ensure it responds to what matters to the local community, working with members of the community to co-design, develop, deliver, commission and review resident-led activities and initiatives both in the ABL space and other local community venues.
• Develop the ABL space to be a place that fully lives up to the ambition of it being somewhere for people to go and feel welcome and comfortable, a space to which people will want to return and be a part of – a space for the community.
• Motivate, inspire, and lead the ABL team, volunteers, and sessional workers to deliver the service.
• Expand the reach of ABL and ensure members of the local community are aware of it, what’s its purpose is and what it offers.
• Manage the operational delivery of the service, including planning, scheduling, financial management, reporting.
• Pro-actively link in with the various colleagues at their Centre, including the Delivery Manager (line manager), colleagues in their Welcome Hub, the Impact team, the Income and Marketing team, the Finance team, and the Facilities and - IT team to optimise, share learning and obtain support.
• Manage the relationship with the ABL Residents Board, keeping them informed on a regular basis on progress, challenges, developments; support them to make decisions as and when required and make required adjustments to the plan as and when.
• Further develop relationships with relevant stakeholders, including, amongst others, other local community venues, other local delivery organisations, housing associations, faith groups, health professionals.
• Promote a culture of continuous improvement by ensuring the team is engaged in the implementation and analysis of their outcomes framework.
• Demonstrate the value of ABL and share its learning and expertise with external audiences. This will involve working closely with the ABL board, the Local Trust Team, the wider team as well as other relevant stakeholders.
• Develop plans for the legacy of ABL beyond the funding.
You may have experience in the following: Community Engagement Leader, Community Development Manager, Neighbourhood Coordinator, Local Area Coordinator, Community Empowerment Manager, Community Project Manager, etc.
REF-213 834
We are looking for an experienced professional to lead and manage YMCA East Surrey’s Childcare Services including our Early Years provision. If you are committed to make a positive difference in the lives of children - and the staff that support them - we would be delighted to hear from you.
Main Responsibilities:
Lead on service delivery, management and governance
– To provide strong leadership for the service based on a clear vision for the service, clarity of standards and outcomes to be achieved.
– With the Head of CYP support the strategic development, planning and delivery of specialist services for children and families ensuring an effective co-ordinated offer for these families is in place and to develop new childcare settings as appropriate.
– To have the primary responsibility for establishing, maintaining and developing consistent and high standards of professional and managerial competence amongst all staff involved in the delivery of Childcare in line with that of internal policies and procedures and of regulators such as Ofsted.
– To provide line management to the Service Managers and Co-ordinators and work with them to ensure they provide an effective service to children and families in Surrey.
– Maintain up to date detailed knowledge of legislation and national policy and to ensure SLT, CYP management team and the service are briefed on changes. This will include the duties and responsibilities arising from the Children’s Act 2014 and Working Together to Safeguard Children 2023 amongst others.
– To have lead responsibility for ensuring the Childcare operates in a way which safeguards children and is fully compliant with children’s safeguarding procedures.
Manage stakeholder engagement and financial integrity
– Lead on ensuring compliance with regulatory requirements in conjunction with the Quality and Insight Manager.
– With the Head of Finance and HCYP to produce annual budgets for Childcare services and monitor them to ensure financial viability and appropriate use of charitable resources
– To ensure that key relationships and business processes are in place to improve outcomes for children and families.
– Work with the Development Manager to support the Managers and Co-ordinators to write funding bids and reports for new and existing work
– To ensure childcare services meets both national, local performance and quality indicators in an effective and timely way.
– Ensure all key policies and processes are up to date and fit for purpose.
– Work collaboratively with Quality and Insight Manager to ensure services deliver value for money, within budgets and are evidence based, ensuring that services are rigorously evaluated working with the in terms of quality and outcomes and that they continuously improve and are provided in response to children’s needs.
Training and Development
– Contribute to an in-house training programme for CYP staff and volunteers, which is also offered to all YMCA East Surrey staff and volunteers and key partners
– Manage, and when required, deliver in-house training sessions supported by CYP Managers and Co-ordinators
– Work with the Head of CYP and HR to develop volunteering, apprenticeship, and traineeship opportunities across the department
Provide effective management and support and demonstrate the values and culture of YMCA East Surrey.
– Ensure that all activities demonstrate the values and culture of YMCA East Surrey.
– Work with the Head of CYP/Deputy CEO to support the implementation of YMCA East Surrey strategy and Operational Plan.
– Any other duties are required to be performed within the grade and renumeration of the role.
– We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure. We require you to understand and demonstrate this commitment and attend any required training.
Job Purpose:To be responsible for the management and effective delivery of multi-disciplinary services for children and families. The aim of the services managed by this post is to provide support to children and families to help to belong, contribute and thrive within East Surrey. Also, to support the HCYP with quality, development and training for staff and volunteers across the Children and Young People services.
Hours of work: 35 hours a week,Monday – Friday 9am – 5pm with flexibility
Location : YMCA Sports and Community Centre, Princes Road, Redhill, Surrey, RH1 6JJ .
Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date: Wednesday 15 May 2024 9am
Interviews are scheduled : Monday 20 May 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Reporting to: Head of Mental Health and Wellbeing
Responsible for: CHWS Crisis Support Workers and Recovery Space Workers
Hours: 36 hours per week (full time) worked within a 7-day rota (7days a week/365 days a year) The current service operates a daytime service, 9.00am – 6.00pm and evening service 3.00pm – 11.00pm
(This will include weekend work, approximately one in three weekends)
Contract: Permanent, Full-Time
Location: Main place of work will be Fairfield House, 10 Altyre Road, East Croydon. Some of the team will be based at Croydon Health and Wellbeing Space at the Whitgift Centre, Croydon (and other locations that may be used in the future) and the Outreach Worker will be predominantly working from the Community Hubs around the Borough.
Mind in Croydon is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. Mind in Croydon delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space, Advocacy, Active Minds, Carers Support, Peer Support In-Reach, Social Networking, Counselling, and an Information Service.
This exciting role will manage the provision of a non-clinical Recovery Space (crisis café) funded by South London Partnership Commissioning. This project operates in the day and evenings, people are referred by our Trusted Assessors in various Teams such as Croydon University Hospital, Psychiatric Liaison, Assessment and Liaison, Croydon College, Home Treatment Team and others.
The aim of the service is to divert people, who would be better supported elsewhere, away from Accident and Emergency (A&E) and towards services that can support with their immediate crisis within the Borough of Croydon. The Recovery Space Service Manager leads this service which is non-clinical but a warm and welcoming setting to support and hold individuals during the day and evening. The Recovery Space service referrals will not be accepted after 10pm for attendance at night.
The role will work closely at senior operational level with external partners, clinical, commissioning, and voluntary sector organisations to plan, develop and promote the highest quality service. They will manage a team of nine staff, three are Crisis Workers, operating a day service, one outreach crisis worker also operating during the day and five Recovery Space Workers in the evening. The role will need to produce reports, develop, and implement policies and procedures in line with best practice and to ensure the service is making a difference to people’s lives. The role will work with other service managers including those managers within the Transformation services to ensure a One Team approach to provide an effective and efficient service for clients.
Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We encourage applications from those with Lived Experience.
To apply please send your CV and a Covering Letter explaining:
- Why would you like to apply for this role?
- How your skills and experience relate to the competencies in the Person Specification of the job description?
- What value you can add to the service?
To apply please send your CV and a Covering Letter explaining:
• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?
The client requests no contact from agencies or media sales.
The Communications Officer will be responsible for supporting the communications and digital team to maintain consistent and high-quality communications across our global membership, donors and external stakeholders.
They will handle the day-to-day operations of our programme communications, website, social media platforms, member community forum, asset management, email marketing, and event communication, ensuring consistent messaging and branding.
The post-holder will need to have a collaborative and inclusive spirit as this role will involve working closely and across teams within and outside Start Network. They will be a great writer, editor with good attention to detail, and an eye for design.
The Communications Officer will report to the Communications Manager and will work closely with the Digital team to ensure success of both digital and traditional communications.
KEY ACCOUNTABILITIES
Content development, publication, and dissemination
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Craft and edit compelling multimedia content for a global audience including news articles, press releases, blogs, videos, and case studies
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Adapt content for websites, social media, email campaigns, etc., ensuring each format is optimized for its specific audience and channel.
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Plan and maintain the content calendar together with the Digital team to ensure consistent delivery and audience engagement.
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Promote and disseminate content through various channels including but not limited to social media and partner platforms
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Collaborate with Start Network teams, members, and hubs to transform and disseminate reports, learning materials, grants, impact stories and other resources into clear, compelling, and accessible formats.
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Uphold the Start Network brand by ensuring all external facing materials is according to the brand guidelines
COMMUNICATIONS MATERIALS, AND ASSETS
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Develop and maintain communication materials of Start Network including but not limited to fact sheets, brochures, marketing materials, presentations, core scripts, impact reports, guidance and templates, etc and ensure the team and members are able to effectively use them
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Ensure that visibility guidelines for members and programmes are kept up to date, and work with members and hubs to ensure these are being used accordingly
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Maintain the organisation and accessibility of Start Network's digital assets. This includes maintaining our digital asset platform and keeping tabs on photos, videos, presentations, logos, and other creative materials from and for members, hubs, and the Start Network team.
COMMUNICATIONS PLATFORM MANAGEMENT
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Support the management of Start Network’s social media channels and manage day-to-day engagement in close collaboration with the Digital team
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Lead the management of the member community by posting weekly news and updates from across our programmes and lead on the production of email newsletters and e-marketing.
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Support the management of digital platforms handled by the Communications and Digital team
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Communication operations
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Support the communications team meetings, including book diaries and setting up Zoom links when relevant.
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Manage the communications inbox and ensure enquiries are dealt with swiftly.
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Work with the finance team to process invoices from communications suppliers.
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Ensure communications contacts and relationships are managed using Salesforce.
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Closely work with Event Coordinator to ensure Start Network events are well-promoted and disseminated
START NETWORK CULTURE
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To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
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A commitment to the Start Network vision, principles, values, and approach
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The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
PERSON PROFILE
SKILLS AND EXPERIENCE
ESSENTIAL
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Excellent prioritisation and time-management skills and an ability to work under pressure and tight deadlines while delivering quality output
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Collaborative spirit to work with various teams both internal and external to deliver excellent output
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Experience in crafting compelling stories in various forms for diverse audiences
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Ability to handle and manage social media accounts and digital platforms
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Competency in design softwares (Adobe, Canva, etc)
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Strong editorial skills and an eye for detail
DESIRABLE
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Minimum 2 years’ experience working in a communications function within a fast-paced environment
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Good knowledge of the aid sector, humanitarian journalists and media, networks, and organisations
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Good working knowledge of both new and traditional media and ability to adapt content across contexts
KEY COMPETENCIES
Communication: Flex communication style to convey complex information concisely to different audiences, avoiding jargon and using simple language
Strategic Thinking: Able to plan and deliver flexibly to take account of changing internal and/or external factors by reprioritising and asking for help
Collaboration: Embrace diverse perspectives by using collaborative language, recognising and taking account of power dynamics
Leadership of self and others: Willing to share own expertise with others in the organisation and network, both formally and informally
Ability to adapt and learn: Seek to learn lessons and apply the learning to future work by actively asking questions, being honest, curious and brave to abandon things that aren’t working
Getting things done the Start Network way: Overcome obstacles by taking initiative to identify issues, seeking help to address them and escalating appropriately
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Mental Healthcare Support Worker – Helpline & Crisis Cafés - Evening and Weekends
Reference: 198
Responsible to: Crisis Cafe Coordinator
Working Base(s): Watford, Stevenage and Ware (expectation to travel whenever necessary with mileage paid when not working at home base)
Salary: £22,347 - £24,024 per annum, FTE
Hours: Full time or part-time positions (30 or 22.5 hours) available in addition to Bank hours.
Work pattern: A full-time pattern will be working 5 out of 7-day rota, working 17:30 - 01:30
About the Service
Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
About the Role
Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.
Key Responsibilities
- Providing emotional support and developing, alongside clients, flexible and realistic crisis support/person-centred plans within agreed guidelines with support from leadership team (including assessments of need, risk, crisis support plans and review forms), often where risks are significant.
- Liaising with statutory agencies to ensure appropriate intervention is obtained for individuals.
- Drawing upon own lived experience as appropriate to inform the delivery of person-centred support.
- Providing immediate advice and information to clients to support with crisis presentations.
- To support individuals both through telephone support (helpline) and face to face support (crisis café).
- Liaising with Nightlight management and external services e.g. police, ambulance service, Crisis Resolution Home Treatment Team, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental Health Services etc .as needed in terms of accepting referrals and proactively recognising the indicators of deteriorating mental health and facilitating appropriate support.
- Completing appropriate signposting/onward referrals to both internal and external services in accordance with identified needs and risks.
- Supporting clients with making drinks and beverages as needed when visiting the crisis café.
- Assisting with housing keeping/cleaning tasks as necessary and reporting any maintenance problems.
- Contributing to the co-development of the service by supporting service user, family and carer involvement by obtaining feedback and supporting where necessary chances to be involved in wider service reviews.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for receipt of applications is 6th May 2024
Interviews shall take place the week commencing 6th May 2024.
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
We are searching for a new strategic leader at Bloody Good Period. The Head of Communications and Campaigns will play a pivotal and strategic role in delivering creative and effective campaigns and comms that align with our wider influencing work, maximising opportunities to influence change as we approach a General Election, and beyond.
Bloody Good Period’s brand and communications have had huge traction and influence in the last few years. Our mission of menstrual equity resonates strongly with a range of stakeholders including individual supporters, corporates, parliamentarians and celebrities, and we have developed a strong brand which is frequently sought after for high-profile partnerships.
We are also dialling up the activist movement quality of our work, building on strong foundations in terms of our brand, reputation and relationships. We think menstrual equity is a bedrock of renewing and improving the way the UK works, and the way we campaign for that and communicate our thoughts and demands will always be fundamental to our success in achieving our mission.
The Head of Communications and Campaigns will be working across the organisation, and crucially alongside our Experts by Experience forum, strengthening our communication strategy whilst developing and implementing an ambitious campaign strategy to engage and mobilise both existing and new supporters.
We are an inclusive, feminist organisation, which champions remote and flexible working, and puts self-care at the heart of what we do. We offer a specific leadership and development programme for BPOC members of the team to develop their careers within the social justice space, and a wellbeing fund to support every team member. We work hard and deliver, but we do not overwork. We enjoy our work and take pride in it.
We strongly encourage applications from Black and People of Colour, and from those who have lived experience of the issues on which we work, namely period poverty, and/or experience of refugee or asylum-seeker status.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We recognise that many potential candidates who bring the voice and lived experience that we need, may have had less opportunity to develop a track record in these roles. Bloody Good Period prioritises the development needs of everyone who works with us, including in this role.
The client requests no contact from agencies or media sales.