Programme coordinator jobs

Age UK Mid Mersey is looking for a passionate Service Manager to lead and develop our Information, Advice and Living Well Offer – a vital support system that helps older people across St Helens, Halton, Knowsley and Warrington to live independently, confidently, and with dignity.

This is your chance to oversee and shape a flagship service that integrates Information & Advice, casework, digital inclusion, and social connection activities, helping thousands of older people navigate challenges from fuel poverty to social isolation.

What you’ll do:

• Manage and grow our Living Well offer, ensuring quality delivery of advice, signposting, and practical support.
• Lead a dedicated team of staff and volunteers across multiple locations, embedding a holistic, person-centred approach.
• Drive service quality in line with Age UK’s standards and the Advice Quality Standard.
• Build partnerships across statutory and voluntary sectors, shaping services that respond to local needs.
• Champion innovation and continuous improvement, ensuring older people get the right support, at the right time.

What we’re looking for:

• Proven experience in managing advice services or
• Demonstrable experience as a senior advisor with supervisory responsibilities
• Strong leadership skills and ability to support geographically dispersed teams.
• Knowledge of the health, social care, and welfare rights landscape.
• A confident communicator with excellent organisational and problem-solving skills.
• Commitment to equality, dignity, and independence in later life.
• Ability to travel independently across the Mid Mersey region.

Why Age UK Mid Mersey?

• Be part of a well-respected charity with a strong local presence and national backing.
• Work in a role that brings positive change to vulnerable older people every day.
• Benefit from supportive management, development opportunities, and a collaborative team culture.
• Help shape a service that’s responsive, inclusive, and life-changing.

Join us and be the difference. Apply today to help build a stronger, kinder, more connected future for older people in Mid Mersey.

Application Process: 

• Visit our website to complete the Age UK Mid Mersey Employee Application form, via link above.
• Detail how your skills and experience meet the Job Description and Person Specification.
• If you need support to apply in an alternative format, please contact us.

Important Notes:

• We use anonymous shortlisting to support equity, diversity and inclusion.  Your personal details will be excluded prior to shortlisting. 
• Please provide your full work history, including explanations for any gaps.
• If offered the post, we will require two employment references, including your current or most recent employer.
• The post is subject to an Enhanced DBS Certificate.
• Age UK Mid Mersey is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with.

Closing Date: 23:59 on 28th August 2025

Interview Dates: Interviews will be held 3rd & 4th September 2025

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Direct Marketing Manager’ to join its award-winning and established team. The role is to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

The Direct Marketing Manager has operational and strategic responsibility in developing and implementing the Islamic Relief UK direct marketing programme. This includes the following key direct marketing channels: Email, SMS, Direct Mail, OOH and DRTV. The postholder will ensure the delivery of cross-channel, high profile and impactful marketing campaigns that drive action and improve supporter retention.

Knowledge, skills and attributes required:

• Educated to Degree level, or equivalent standard
• Professional qualification in Marketing
• Ability to communicate technical information and requirements to non-technical management and internal stakeholders
• Working knowledge of Adobe Creative Suite
• Commercially aware with good understanding of budget management and ROI
• An aptitude to plan annually, multiple campaigns and activities 
• An understanding of marketing and other current marketing trends
• An ability to manage multiple projects
• An understanding of marketing strategy, marketing techniques, and knowledge of qualitative and quantitative research techniques 
• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
• Excellent project management skills, ability to set goals and manage appropriate activity  to achieve them
• Ability to drive creative development and ideas
• Excellent analytical skills with the proven ability to manipulate and interpret information
• Ability to influence and persuade at various levels across the organisation
• Ability to review and evaluate marketing communication activities and identify opportunities for improvements
• Extensive knowledge of marketing principles and techniques – both traditional and digital
• Knowledge of branding and marketing in the INGO sector
• Extensive working knowledge of email marketing platforms

Experience required:

• Production of core marketing collateral including print, digital and audio-visual resources
• Management of integrated campaigns across all direct marketing channels
• Experience of audience profiling and segmentation
• Implementing successful customer/donor journeys across all direct marketing channels
• Raising funds/generating profit across all direct marketing channels
• Demonstrable experience of using email marketing platforms to develop customer journeys, raise funds and drive engagement with customers/donors
• Third sector experience, specifically within a marketing led role
• Experience of influencing and managing a wide range of stakeholders in a complex organisation
• Practical experience of successfully managing marketing budgets, evaluation and monitoring systems
• Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
• Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals  
• Experience of working with data management/analysis teams  
• Experience of delivering with set budgets and using resources effectively to successfully balance creative aspirations with limited financial and other resources
• A track record of developing innovative marketing campaigns across all media and platforms 

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We may therefore close the advert sooner than advertised.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

We’re looking for pleasant and approachable drivers who are sensitive to our users’ needs.

You must hold a clean Category D1 driving licence and have a minimum of 2 years’ experience of driving. The ability to maintain accurate vehicle and user records is essential as is the ability to undertake daily and weekly vehicle checks and carry out simple maintenance tasks. Desirable skills and experience include: MiDAS (Minibus Driving Awareness Scheme) training, working with people with disabilities, and a current First Aid qualification but full training can be given. A knowledge of the Reading and Basingstoke area would also be beneficial.

Hours of work:

Mornings: Tuesday (8.15 am -10.15am)

Afternoons: Tuesday (2.45pm – 4.45pm)

Plus opportunity to cover additional shifts Wednesday - Friday 8.15-10.15 and 2.45-4.45

Shifts are typically for both the morning and afternoon, but we are open to candidates who are only able to work in the morning or afternoon. We are also looking for drivers to join our bank of casual drivers.

Appointment to this post will be subject to 2 satisfactory references and a satisfactory Disclosure and Barring Service check.

For more information, please download the Information Pack.

We are looking for a compassionate, enthusiastic and creative individual with experience of working with children and families to join a small but highly motivated team. You will have the opportunity to see the impact that your role and that of the wider charity makes to the children and families we support.

Our mission as a charity is to create brighter todays and better tomorrow for the children and families of Noah’s Ark. The Sparkle Fund plays a vital role in the first part of that mission, creating brighter days for inpatient families by delivering our ‘over and above’ service on the wards. Due to the popularity and success of this project and following a very successful The Big Give campaign in December 2024, we are looking to expand the team.

There are many ways in which you will be providing joy, fun and moments of sparkle to the patients and families in the hospital. The role is very varied, and no two days are the same! In any given week you could be organising hospital wide activities for Easter, celebrating a birthday with a long-term patient, arranging for a massage therapist to provide a break for parents, and distributing essentials packs for a family arriving to hospital in an emergency.

Individual Giving and Legacy Administrator

We are looking for a compassionate and detail-oriented Individual Giving and Legacy Administrator to join our supportive and committed team at Heart of Kent Hospice.

This is an exciting opportunity to make a real difference by supporting the success of our fundraising programmes and helping us build lasting relationships with our generous donors.

Position: Individual Giving and Legacy Administrator
Location: Hybrid – Aylesford, Maidstone (minimum 3 days per week in the office)
Salary: £31,035 per annum
Hours: Full time, 37.5 hours per week (some evening and weekend work required)
Contract: Permanent

Closing Date: Sunday 31st August 2025
 

The Role

You will play a crucial role in supporting all aspects of our Individual Giving income streams, including In Memory, Regular Giving, Lottery and especially Legacy Administration from start to finish.

As a first point of contact for donors and their families, you will provide empathetic, professional and timely support—administering legacy gifts, managing sensitive correspondence, and ensuring accurate financial and legal oversight.

You will:

• Manage all legacy notifications from initial contact to closure, ensuring accurate case records
• Communicate with solicitors, executors, and next of kin with sensitivity and professionalism
• Maintain a robust audit trail for all income and work closely with Finance for reconciliations
• Champion high standards of supporter care, sending acknowledgements and managing stewardship journeys
• Help deliver lottery and other individual giving campaigns, including prize processing and reporting
• Ensure all work is carried out in compliance with GDPR, fundraising best practices and relevant legal obligations

If you are a confident, compassionate communicator with experience in fundraising administration, and want to contribute meaningfully to a values-driven charity, we would love to hear from you.

About You

We are seeking someone who is proactive, meticulous and deeply committed to excellent supporter care.

You will have:

• Direct experience in fundraising, individual giving and/or legacy administration
• Strong administration skills and experience in a charity or fundraising setting
• Hands-on CRM/database experience (Raiser’s Edge preferred)
• Experience handling sensitive information and working in line with GDPR
• Excellent attention to detail and ability to manage multiple priorities
• Knowledge of legacy fundraising and understanding of gifts in wills
• High level of empathy, patience, and professionalism in written and verbal communication
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to work both independently and as part of a team

Benefits Include:

• Contributory pension scheme (with NHS continuation option if eligible)
• Life assurance (2x salary)
• Employee assistance programme
• 27 days annual leave, rising to 33 days with service
• Flexible/hybrid working (minimum 3 days per week in the office)
• Ongoing training, development, and support
• Warm and friendly team culture with a strong focus on wellbeing
• Opportunity to make a real impact in your community

About the Organisation

Heart of Kent Hospice is a compassionate charity that provides expert, free care and support to adults facing terminal illness, as well as their families and carers. Every day we help people live as well as they can for the time they have left, wherever they choose to be at home, in hospital, or at the hospice.

Our values are compassion, integrity, respect and teamwork and guides everything we do. Join us in helping provide comfort, dignity and care to those who need it most. We are committed to building a diverse and inclusive workplace and are proud to be an equal opportunity employer.

PLEASE NOTE: All applicants must complete our application form in full. A Standard DBS check will be required upon appointment.

Other roles you may have experience of could include Fundraising Administrator, Legacy Officer, Supporter Care Executive, Individual Giving Assistant, Fundraising Support Officer, Donor Stewardship Officer, Legacy Giving Coordinator, Gifts in Wills Officer, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job title: Professional Communities Manager

Reporting to: Director of Membership

Line Manager Responsibility for: Professional Communities Co-ordinator

Location: This is a remote UK-based role with regular travel to CST’s national and regional events, mainly in Birmingham and London. Candidates within reasonable travel distance to these locations are preferred.

Salary: £41,603 - £45,470 a year.

Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.

Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years’ service.

Working hours: Full-time 37.5 hours.

Application Closing Date: Wednesday 27th August 2025, 12 noon.

Interview Date: First stage interviews will be conducted on Tuesday 9th September 2025, second stage interviews will be conducted on Thursday 11th September 2025.

Job overview

The Professional Communities Manager leads the development, content curation, and operational delivery of CST’s 11 Professional Communities. These networks, events, and forums are a core benefit of CST membership and are provided free of charge to members.

This is a proactive, member-focused role that blends operational excellence with strategic content oversight. The postholder will work directly with community chairs, subject experts, community supporters, CST platinum partners and members to ensure that all communities are vibrant, professionally hosted, and deliver high-quality, relevant content.

The role also plays a key part in ensuring a joined-up approach to content across CST’s full range of activities, working closely with the professional learning and conference teams and partnerships to ensure alignment and maximise value for members.

Key responsibilities

 Strategic Development and Continuous Improvement

• Develop and implement strategic plans to strengthen the value, engagement, and content of CST Professional Communities.
• Set clear objectives and KPIs to monitor success and drive continuous improvement of community services.
• Regularly evaluate community activity, identifying ways to increase engagement, relevance, and impact for members.

Community Content Curation and Management

• Oversee the quality, consistency, and relevance of content across all 11 Professional Communities, ensuring alignment with member priorities and organisational objectives.
• Work in partnership with community chairs, subject experts, community supporters and CST’s platinum partnerships to proactively commission, curate, and quality-assure community content (e.g., webinars, blogs, resources, discussions).
• Work closely with the professional learning and conference teams to ensure a joined-up, coherent approach to content across CST activity, avoiding duplication and enhancing overall member value.
• Identify content gaps and work creatively, including drawing upon resources and contacts within the policy and partnership team to address them, ensuring a balanced and evolving programme across the communities.

Community Engagement and Facilitation

• Lead and facilitate virtual and in-person community events, ensuring professional delivery and high-quality member interaction.
• Support and brief speakers, chairs, and contributors to ensure a consistently excellent experience for members.
• Actively promote member engagement through community platforms and other channels, driving participation and interaction.

 Stakeholder Relationships

• Build and maintain strong relationships with CST members, community chairs, speakers, and supporters.
• Collaborate with internal colleagues across membership, communications, professional learning, policy, and conference teams to maximise the impact of community activities.
• Manage relationships with sponsors where appropriate, ensuring alignment with CST values.

Digital Platform and Event Management

• Oversee the effective use of digital and platforms (including CiviCRM and Hivebrite,) to host communities, deliver events, and share content.
• Manage operational aspects of events and online communities, ensuring smooth logistics and excellent user experience.

Data, Insight, and Reporting

• Monitor and report on community engagement, content performance, and member feedback, using data to guide improvements.
• Lead the ongoing development of data processes for the communities, ensuring accurate insights are captured and shared.

Team Leadership and Development

• Manage, develop, and support the Professional Communities Coordinator, fostering a collaborative, high-performing culture.
• Encourage learning and development across the team to ensure consistently excellent member service.

Adaptability and Wider Contribution

• Contribute to broader membership engagement strategies and initiatives.
• Undertake any other duties as required by the Director of Membership to support CST’s mission

School Librarian Location: Birmingham Salary: FTE Salary £31,586 - £32,654, Actual £28,965 - £29,935 Vacancy Type: Full Time Closing Date: 01/09/2025 at 08:00 The Role The Academy is a large academy with just over 900 students from Year 7 to Year 11. Located in the north of Solihull, the academy serves students who live in the immediate locality. Their vision is that every child within the Trust, regardless of their background, will attend an Academy that offers an outstanding quality of education. This is an exciting time to join the Academy, and a great opportunity to be involved in the next stage of development of this strong team within Smith's Wood Academy. This is an ideal opportunity for a colleague who is ambitious, creative and enthusiastic about helping students to learn in a strong supportive environment. This role is term time only plus 2 weeks to be worked through the year. As the school librarian, you will be responsible for maintaining all aspects of the library resources, activities and provision, and support the Academy as and when required. They are incredibly fortunate that their Academy was built as part of the ‘Building Schools for the Future’ initiative. The Academy enjoys first class educational facilities that are well maintained and conducive to exciting and successful learning opportunities. Staff and students enjoy; Excellent sports facilities – gym, sports hall, climbing wall, swimming pool, multi-use games area (MUGA), all-weather sports pitch and a fitness suite; A large outdoor space which is well maintained. Students also benefit from a canopied area, seating areas and outdoor table-tennis facilities for use at social times. Drama studios, music suites and recording studios An extensive programme of redecoration, refurbishment and maintenance ensures that their environment is one in which people want to work- please see their Candidate pack below for more information on their facilities. Skills and Qualifications 5 GCSEs including Maths and English (grade 4-9) or equivalent Commitment to Trust aim and values Committed to Continuous Professional Development (CPD) Promotes a culture of Safeguarding Ability to build and maintain effective working relationships with colleagues, parents and students Ability to work effectively within a team environment Ability to work effectively within a team environment Awareness of child protection/safeguarding with up-to-date training (or willingness to undertake training) Adaptable - ability to adapt style to a variety of situations and people Experience of dealing with sensitive and confidential student information Benefits Access to support and guidance from other subject leaders across the MAT and form subject expertise within the Academy SLT Bespoke Continual Professional Development (in the academy and online via the National College) Perkbox example benefits; Discounts at nationwide retailers Gym discount Cinema discounts Employee assistance programme Up to 4 structured counselling sessions per year A MAT wide focus on staff well-being To Apply If you feel you are a suitable candidate and would like to work for this reputable Trust, please click apply to be redirected to their website to complete your application. The Academy Trust is committed to the safeguarding and welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will therefore be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS) as well as providing evidence of qualifications.  This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020). This means that certain convictions and cautions are considered ‘protected’ and do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.

Job Summary

Are you passionate about supporting refugees, and want to use your skills to make a difference to their lives? We are looking for a Resettlement Manager, to lead our small but committed group of caseworkers who support refugees to settle in the area and help them to rebuild their lives. .

Our new Resettlement Manager will oversee our delivery of the Home Office’s resettlement schemes, which we manage in partnership with Nottingham City and County Councils.

In this busy and varied role you will be responsible for ensuring the Resettlement Scheme is meeting its service delivery targets. You will lead and develop the team to make sure clients receive accurate information and appropriate support. You will liaise with external partners such as Nottingham City Council regarding all aspects of service delivery, and will be expected to attend relevant interagency meetings and conferences to influence positive change. 

This role will involve line-management responsibilities, and you will be required to provide some casework cover during staff absences. You will also be a member of our management team, and as such will play a key role in helping to develop Nottingham Refugee Forum’s strategic aims and service delivery.

We're looking for someone with:-

• Minimum of two year’s recent experience of managing a team 
• Minimum one year’s recent experience of providing advice and support in a paid or voluntary capacity to vulnerable people 
• Experience of liaising and negotiating with partners and external agencies 
• Experience of keeping work records and writing reports 
• Excellent organisational skills 

(Please see our Job Description and Person Specification for full information about the job, and a list of the essential and desirable criteria)
 

How to apply
To be considered for this role please submit your CV, together with a cover letter. Your cover letter should be no longer than 2 sides of A4, and show how your skills and experience meet each of the criteria listed on the Person Specification. Please use examples.

Deadline for applications: 23:59 Sunday 17 August 2025
Interviews to be held: w/c 25 August 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are committed to equality and strongly values diversity. We welcome applicants from people with lived experience of the asylum system.

An established and successful charity, Children’s Hospice South West (CHSW) provides hospice care for children with life limiting conditions and their families in the South West of England. CHSW has three hospices Little Bridge House in North Devon, Charlton Farm in North Somerset and Little Harbour in Cornwall. CHSW delivers services to children and their families who have a palliative care need and meet the agreed referral criteria. The CHSW ethos is support the whole family making the most of short and precious lives and our current delivery model includes care wherever the child is when they need it most including care at the hospice base, at home and virtual support.
 
We are pleased to be recruiting:

SALARY: FTE £43,633 - £50,091 per annum (pro rata if part time) plus an attractive benefits package (including the ability to maintain your NHS pension) and work environment
CONTRACT: Permanent
HOURS: 32 hours per week, including weekends/bank holidays/evenings and nights as required, for which unsocial hours enhancements are payable
LOCATION: Little Harbour, St Austell, Cornwall
 
This is an excellent opportunity for a dynamic clinical leader with a passion to making a difference to the lives of children with life limited conditions. In this role you will be a key part of the hospice care leadership team ensuring that care standards are high, care delivery is responsive and reflects the model of hospice, that families are engaged, and the team is well led and supported.  As Team Leader Care (TL) you will work as part of the care leadership team. Working under the Senior Care Team Leaders (STL) you will provide direct care and leadership to members of the team, overseeing the delivery of safe, high quality care to the children and their families. You will also provide direct line management to a named group of staff and a caseload of children and their families.
 
To be successful you will be/have:
 
• RSCN – RN Child (or RGN with substantial paediatric palliative care experience and willing to undertake further learning in this field)
• Clinical experience and competence, including extensive post qualification experience working with children/adults with a life limiting / life threatening condition, including at end of life, chronic illness or disability in a variety of settings; acute, community.
• Leadership and management experience, with lead responsibility for a shift, ward, department or team
• The commitment and ability to champion the values and behaviours of Children’s hospice South West delivering our services reflecting the ethos of the organisation.

NOTE: When applying please include a full CV with employment history with education / training information and add your supporting statement in addition to your CV.
 
Closing date for applications: 23/08/2025
Interview Date: TBC
 
We reserve the right to close this vacancy early if sufficient applications are received; therefore we strongly advise you to apply early

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. Charity Registration Number 1003314
 
Why Work For Us?
 
Our employees work hard every day to make the most of short and precious lives. We are proud to support them with a range of enhanced benefits which include:
 
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• NHS pension continuation for Nursing staff or personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• Free on-site parking
• A nurturing and inclusive environment
• a chance to make a real difference
 
This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice South West (CHSW) as an organisation and local employer.
 
You may also have experience in the following: Care Coordinator, Care Supervisor, Care Manager, Care Team Coordinator, Senior Care Assistant, Care Support Leader, Care Shift Leader, Care Unit Leader, Care Group Leader, Care Service Coordinator, etc.
 
REF-223121

Be part of a movement to ensure no one faces pulmonary fibrosis alone.

Action for Pulmonary Fibrosis (APF) is the leading UK charity supporting people affected by pulmonary fibrosis – a serious, life-limiting lung condition. We’re growing fast, guided by an ambitious five-year strategy and a clear vision: a future where everyone with PF has access to the care, support and hope they deserve.

We’re now seeking a Director of Support and Services to join our Senior Leadership Team and lead all our beneficiary-facing activity. This pivotal role will shape and oversee the development and delivery of APF’s national services – including our information resources, support line, education programme, volunteer network, and engagement with over 80 local support groups. You’ll also establish a new Clinical Delivery and Health Partnerships function to improve integration with NHS care and champion equitable support across the UK.

You’ll bring strong leadership, deep experience in health or social care, and a clear commitment to quality, safeguarding, and lived experience. You’ll be an inclusive, values-driven leader who can build partnerships, lead strategic change, and deliver measurable impact.

If you’re passionate about helping people with serious illness live well for longer – and want to be part of a dynamic charity making change happen – we’d love to hear from you.

Closing date: 25 August 2025
First interviews (virtual): 5 September 2025
Second interviews (in person): 12 September 2025 (Peterborough)

Hours: 37 hours a week

Salary: £44,100 per annum

Location: Hybrid/Flexible – with Kings Weald Community Centre, Burgess Hill, West Sussex as your main base and travel across our centres in Brighton, Haywards Heath, Bognor Regis and Horsham as needed

Closing Date: Tuesday 26th August 2025, midday

Interview Date: w/c 1st September 2025

Are you a strategic, commercially savvy leader who’s passionate about making a difference?

We are looking for a dynamic and commercially minded leader to join us as Head of Business Development, a pivotal role driving innovation, income growth and community impact at Age UK West Sussex, Brighton & Hove. This is a dynamic, multi-faceted role that blends operational leadership with strategic oversight – perfect for someone who thrives on variety, enjoys building partnerships, and wants to shape services that matter.

You will be based at Kings Weald Community Centre, where you will lead the transformation of the site into a thriving community hub. From growing our commercial catering and room hire offer to developing new membership models and service lines, you will be at the heart of our mission to help people act now, to age better.  You will take a lead role in growing and evolving our new customer membership platform by shaping offers, securing partnerships, and building a local business directory that brings real value to our community. 

You will lead talented teams spanning Catering, Marketing & Comms, and our Gym and Centre staff – embedding a culture of collaboration, innovation and customer focus.

What You Will Do

• Lead and grow commercial income streams across our hubs – from catering to room hire as well as  launching services at our new hubs including Power of Attorney work
• Act as Centre Manager for Kings Weald, building it into a vibrant and inclusive community space
• Oversee the development and promotion of our membership scheme, working closely with Marketing and Customer Services teams
• Identify and secure new commercial opportunities and partnerships particularly for our customer membership platform and business directory
• Collaborate with internal teams across Customer Services, Compliance and Fundraising to ensure joined-up delivery and maximum impact
• Use data and insight to shape pricing, offers and service design
• Manage budgets, contracts and supplier relationships with confidence and care

What You Will Bring

• A proven track record in business development and income generation, ideally within the charity or social enterprise sector
• Experience leading commercial teams, with knowledge of catering, marketing or membership offers
• A customer-first mindset, with strong communication and people management skills
• Confidence using data, systems and insights to drive improvements and results
• Strategic thinking combined with hands-on delivery – you roll up your sleeves and get things done
• Comfortable working with digital systems and data insights to inform decision-making and measure impact
• ·A driving licence and access to your own car – this is a role that gets out and about

What We Will Offer

· The chance to shape high-impact services and contribute to a mission that matters

· A supportive, values-driven organisation where innovation is encouraged

· A flexible, supportive team with big plans and a collaborative mindset

· Condensed hours may be considered after six months (note: job share not available)

How to Apply

To apply, please read the full Job Description and get to know us at Welcome to Age UK West Sussex, Brighton and Hove. Then, submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We love innovation (yes, we use AI too!), but most of all, we want to hear your voice. For any questions, contact Michelle Peel, Commercial Director.

Please note applications without a cover letter will not be shortlisted.

Alternatively you can download our application form Age UK West Sussex, Brighton & Hove website under current vacancies.

If you are shortlisted, we will carry out DBS and reference checks before appointment.

Need support with your application? Contact us for any help required.

Benefits

We value our team and offer a brilliant benefits package, including:

· Flexible working options

· Ongoing professional development

· 28 days annual leave + bank holidays (pro rata for part-time roles)

· Blue Light Card eligibility

· BUPA Employee Assistance Programme (EAP)

· 4% auto-enrolment pension with life assurance

· Cycle to Work Scheme

· Electric Vehicle Scheme

Who We Are

At Age UK West Sussex, Brighton & Hove, we are here for people as they age—helping them stay connected and stay independent. From community cafes to advice services, fitness classes to wellbeing calls, we support people aged 50+ (and sometimes younger too).

We are a fast-moving, impact-focused charity where flexibility, innovation and purpose drive everything we do.

Diversity & Inclusion

We are proud to be building a diverse and inclusive team that reflects the communities we serve. We want you to feel welcome, respected and able to be your full self, whether you are applying, volunteering, or working with us.

If you need any adjustments during the recruitment process, just let us know, we will make it work for you.

Imagine a role where your creativity helps connect supporters to a powerful mission, raising vital income so more children facing disadvantage can discover their connection with the land that sustains us all.

We’re looking for a multitalented Digital Marketing Officer who has a passion and skill for creating captivating and emotionally driven content, who can also support fundraising campaigns and drive optimisation through user feedback and data analysis. You’ll be confident with writing copy for websites and newsletters, creating social media posts, and working with design tools to produce digital materials that inspire people to donate, support, and champion our cause.

This is a new and significant role for our charity, offering the chance to contribute fresh ideas and see the direct results of your work. You’ll be joining a highly supportive, creative and digitally literate team committed to using digital innovation to help ensure every child, no matter their circumstance, has access to impactful food, farming and nature-based education.

This role involves travel and occasional overnight stays (with mileage reimbursed) across England and North Wales. While we prioritise the use of public transport this is not always feasible. Therefore, a valid driving licence is essential for this position.

Key Responsibilities:
 

Collect and Curate Impact Content

• Create compelling, emotionally resonant stories and visual content that demonstrate our impact, working closely with colleagues to ensure all materials are brand-aligned, accessible, and consistent in tone and style.

Design Campaign Materials and Reports

• Deliver digital campaigns by tailoring communications for key donor audiences, continually testing to optimise reach and engagement.

Digital Communications Oversight

• Manage social media content in partnership with the Digital Manager, using analytics to optimise performance and identifying emerging digital trends to enhance supporter engagement and income.
• Collaborate across teams to improve supporter journeys and digital engagement, while motivating ambassadors and influencers to amplify our reach and grow income.
   

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.

Luminary is a charity dedicated to supporting women who have experienced gender-based violence on their journey toward employment, further education, and volunteering.
Our two-year programme is designed to equip women with the tools and confidence they need to thrive. We take a holistic approach to employability by combining practical skills training, personal development, and ongoing tailored support. Our offer includes training, one-to-one progression support, counselling, mentoring, community events, work experience placements and apprenticeships either via the partner social enterprise Luminary Bakery or via our external partners.
At the heart of everything we do is our shared mission: to ensure women are financially secure, free from cycles of harm, and have the power to thrive.

The Role
We are currently seeking an experienced Progression Support Worker to join our team. In this role, you will work with a caseload of around 20 women, providing personalised, trauma-informed support throughout their two-year journey with us. This includes guidance across key areas such as employment, finances, relationships, housing, and overall wellbeing.

Key Job Responsibilities:

• Provide individual support and build trusting relationships with our trainees, proactively arranging face to face and online support sessions, attending appointments with them and tracking their progression.
• Offer person-centred holistic support to trainees to become independent, using our ‘Independence Tracker’ and other assessment tools to assess their needs and set targets on a regular basis.
• Liaising with trainees and the training team to help 80% of graduates to complete a minimum of 80% of their vocational training. 
• Support women to complete the mentoring programme by proactively liaising with the Partnerships & Evaluation manager. 
• Support trainees to apply for employment opportunities and prepare for interviews to achieve positive work outcomes. 
• Support trainees during the apprenticeship process in Luminary cafe or bakeries, and support them with attending work experience days both at Luminary and at other external partners. 
• Liaise effectively with other agencies involved in the care of trainees to ensure their needs are sufficiently met. This includes attending meetings with external agencies and advocating on behalf or alongside women.
• Respond quickly to safeguarding concerns, reporting appropriately to the Luminary Safeguarding Officer and the local council as necessary, supporting the individual appropriately through the process.
• Keep detailed records of all case-working according to best practice and aid in safeguarding,  monitoring and evaluation. 
• Build relationships with local services relevant for signposting service users to, connecting women with opportunities in line with their support plan (eg specialist services, work experience, additional courses).
• Provide support to women in the Luminary training classroom during Phase 2 employment workshops to get the most out of the learning environment
• Deliver or facilitate group sessions including bi-weekly wellbeing workshops & support organising alumni events such as Christmas Party, Independence Party and Graduation. 
• Champion Luminary’s holistic understanding of wellbeing, which recognises the spiritual needs of those recovering from trauma. 
• Assist the Senior Leadership Team in evaluating the services Luminary offers to report to funders, assist with completing new funding applications and internal monitoring.
• Contribute your experience of best practice to shape the way Luminary operates effectively
• Support with any other tasks as needed by the PSW manager and to contribute towards team efforts for the effective working of Luminary

Job Requirements and Abilities

Necessary:

• At least two years of support work experience
• Driven and highly motivated
• Passion for seeing women reach their full potential by providing employment support and guidance in building towards a positive, independent future.
• Relevant experience with client group - women affected by VAWG, experiencing multiple disadvantage
• Experience supporting an individual through safeguarding issues
• Person-centered approach to support that is trauma-informed and encourages ambition, empowerment and independence
• Personable and patient with excellent communication skills, both verbal and written
• Organised with record keeping, time-keeping, and communication
• Hard working and able to pick up new tasks quickly learn new things quickly
• Experience setting professional boundaries and investing in own mental wellbeing whilst supporting others
• Able to work independently and initiate tasks as needed; while also being able to work collaboratively in a team
• Due to the role responsibilities, it is a Genuine Occupational Requirement that this person is female
• Right to work in the UK

Desirable:

• Qualifications in social work/mental health related disciplines
• An IDVA/ISVA/IGVA Qualification
• Experience of the VAWG sector
• Experience delivering group sessions

Perks & Incentives:

• 50% discount on all food & free barista coffee when working in our Stoke Newington cafe
• 20% discount on online purchases (celebration cakes & merch)
• Competitive leave policies
• Regular opportunities for training and professional development
• Wellness Action Plan developed to keep you healthy at work
• Long-term service rewards including increased holiday and birthday cake!
• Staff socials
• Opportunities to be involved in press coverage of Luminary

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park, and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK, with tens of millions of visits every year.

We are currently looking for a Volunteer Officer to join us on 6-fixed term contract on a full-time basis.

This role does include working 2 weekends a month and evening work.

The Benefits

• Salary £33,666-£35,000 depending on experience
• 26 days’ annual leave, pro rata, plus public holidays
• Employer pension scheme
• Private healthcare cash plan and health insurance
• Cycle to work scheme
• Employee assistance programme - available to all staff and family members

This is a fantastic opportunity for an enthusiastic individual with experience of working with, and managing, volunteers and a love of the great outdoors to join our passionate organisation.

You will have the chance to work in some of the most beautiful and historic green spaces that London has to offer while playing a vital role in the delivery of our hugely successful Volunteer Ranger Service.

So, if you would like to showcase fascinating wildlife and heritage across London’s parkland while working with an inclusive and supportive team, apply today!

The Role

As a Volunteer Officer, you will be responsible for the delivery of the Volunteer Ranger Service in Richmond and Bushy Park. Supporting the current volunteer rangers and training and managing new volunteers, where appropriate. You’ll seek to develop training opportunities and resources.

This is an exciting opportunity for an experienced Volunteer Officer to join the Volunteering Team at The Royal Parks. This role will focus on delivering the Volunteer Ranger Service in both Richmond and Bushy the Richmond Park Volunteer Bus service. The service was started as a trial with a purpose to engage, inspire and inform members of the public about the history, heritage and wildlife of the parks, and is now seen as a growing success. This role is varied and will see the successful applicant working primarily Richmond and Bushy Park, but with regular travel to all of the parks. Your role will be to manage, the current volunteers, induct and train new volunteers where appropriate, and work to grow and develop different opportunities that the service presents. This role will also work with other volunteer groups across the parks helping to deliver conservation groups, corporates and develop new and existing initiatives. The volunteer officer will support the wider volunteer team and coordinators where needed.

This role involves a lot of in park time, working with and supporting volunteers on the ground, coupled with some office time. This role also requires a large amount of weekend and flexible working, with usually a minimum of two weekends a month in the Parks supporting the Rangers on the ground. The ideal applicant will be friendly, open, and enjoy spending time outdoors and have experience working with and managing volunteers, ideally in an engagement, visitor service or conservation setting.

Additionally, you will:

• Help to maintain all tools, equipment and PPE
• Support the promotion of the Volunteer Ranger Service and wider Volunteering activities
• Ensure all expenditure is approved in advance by the Volunteer Manager and budgets are updated accordingly

About You

To be considered as a Volunteer Officer, you will need:

• Proven experience of working with, managing, leading and training volunteers, especially relating to visitor engagement and conservation
• Experience of developing and delivering successful volunteer projects and programmes and working with partners
• Excellent people skills including team working, negotiating, problem solving and the ability to be calm and decisive in challenging situations
• To be highly organised with the ability to prioritise a heavy workload, manage tasks simultaneously and perform effectively under pressure
• Awareness and advocate of equality, inclusion and diversity, health and safety, safeguarding
• Excellent written and verbal communication skills
• Experience of managing budgets and of delivering, reporting and evaluating projects would be beneficial to your application, as would experience of competing demands and delivering a visitor service in a park setting. IT proficiency would also be advantageous, as would excellent presentation skills. Practical conservation, habitat or horticulture management skills, including tool use and management, are also desirable.

Other organisations may call this role Volunteer Services Co-ordinator, Volunteer Co-ordinator, or Volunteer Development Co-ordinator.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you’re interested in this unique opportunity as a Volunteer Officer, please apply via the button shown.