Programme Grants Coordinator Jobs in Shoreditch, Greater London

The LSO Development department is looking for a knowledgeable and self-motivated individual to join our team as Trusts & Foundations Officer at an exciting time in the LSO’s history. Reporting to the Trusts & Foundations Manager, the role will primarily work within the Trusts and Foundations team to establish and maintain relationships with grant-giving bodies to help meet and grow income targets. These grants support a range of LSO activities, including projects within our pioneering learning and engagement programme, LSO Discovery; our exciting artistic season at the Barbican Centre; international tours; new commissions for the LSO and recordings produced by our record label LSO Live.
 

About you

Experience in fundraising from trusts, foundations and other grant-giving bodies is essential for this role, alongside strong communication skills, high attention to detail and a passion for creating concise and compelling written copy.  An interest in orchestral/classical music is desirable.

The Trusts & Foundations Officer will also support the wider fundraising of the Department, helping to steward current and potential supporters at concerts, special events, and LSO Discovery projects taking place across east London.
 
For more detailed information about this role's responsibilities please see the attached application pack.

We are looking for someone with demonstrable experience in:

·       Writing compelling applications and reports to grant-giving bodies, as well as knowledge of fundraising through trusts and foundations (at least twelve months of experience).

·       Researching potential new funding opportunities with an understanding of cultivation and stewardship processes

·       Ideally relevant some event management experience. 

The capabilities and characteristics we are looking for:

·      Strong writing and verbal communication skills, with the ability to collate detailed information and present it concisely and compellingly.

·       High attention to detail in both written communications and database processes.

·       Outstanding editing and proofreading skills.

·       Ability to prioritise and manage a busy workload, and to consistently meet deadlines.

·       Self-motivated, with strong organisational skills.
·      Ability to work with a team effectively, integrate with the whole development department and engage with a variety of colleagues across the organisation and stakeholders.

·       Professional discretion.

·       An interest in classical music and promoting accessible opportunities for all to engage in music. 

·       Willingness to attend events outside of normal working hours.

To apply for the role, please include a completed application form and your CV. Please note that only completed applications will be considered.

Additionally, we kindly ask all applicants to fill out the equal opportunities form.

Are you an excellent Trust Fundraiser? Looking for your next challenge? Want to work within a Christian charity? Then this role could be for you.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest. 

In the last 3 years IHP's income of over £5.8m enabled us to reach over 54 million patients in more than 25 countries across the world. This income came from a range of sources including institutional, corporate grants (mainly healthcare companies who also donate medicines and healthcare supplies), trusts and foundations, partner NGOs, and individuals. 

To support our continued growth, we are looking for an experienced Trust Fundraising Officer to join our small yet dynamic Fundraising team to help grow our income through Charitable Trusts and grant making organisations.  This is an exciting time to join the organisation as we celebrate our 20th Anniversary year and look to a future of growth and building on our past achievements. 

About the role

- You'll research trusts and foundations funding opportunities to which IHP can apply.
- You'll prepare and submit compelling funding applications to trusts and foundations in order to grow our core income.
- You'll work across teams and build effective relationships with team members in order to identify suitable projects for funding in line with strategy and budgets.
- You'll support the preparation of funding applications by members of the team to other donors, including corporate donors, major donors and other charity partners (NGOs)​

Essential qualifications, knowledge,/transferrable skills and experience:

• Relevant fundraising experience (trusts and foundations)
• Experience of managing relationships with external stakeholder
• Experience of administration and record-keeping
• Experience of developing and managing budgets in line with funding applications.
• Knowledge of humanitarian response, international development and/or global health (Desirable)
• Excellent written and verbal communications skills
• Highly organised, efficient and self-motivated
• Ability to work with competing priorities, deadlines and targets
• Strong interpersonal skills and ability to be flexible as part of a small team
• Excellent research skills with an eye to identify opportunities
• A results-oriented mindset with a commitment to meeting and exceeding fundraising targets
• Committed to IHP’s Christian Ethos

See the Person Specification and Job Description for more detail. 

IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.Applicants must have the right to work in the UK.

We offer excellent benefits including a company pension scheme, employee wellbeing and benefits support, training, development and a generous holiday entitlement. We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop.

Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life? Do you have the commitment, enthusiasm and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, this could be the role for you. SHP Islington Complex Needs services have a full time Project Worker Complex Needs position (Milton House) and a part-time Project Worker Complex Needs (Ashley Road) position available.

About the role:

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

We are seeking experienced and highly motivated staff members for our Complex Needs Accommodation Service. The role will require you to work alongside the Regional Services Manager , to provide a high level of support to these clients at our Ashley Road and Milton House projects.

You will be in a specialist role designed to work with people with complex support needs relating to: mental ill health, physical health & substance use needs. You will also play a key part in reducing the risk of re-offending, liaising with external professionals, preventing homelessness and promoting the independence and social inclusion of these clients.

The working rota for this post is Monday - Friday. (no weekend shifts) and a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm)

About you:

• Previous experience of working with people with complex support needs.
• Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.   
• A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 2nd June at Midnight

Interview date: 12th-14th June 

This post will require an Enhanced DBS check to be processed for the successful applicant.

Here are the top four things to be excited about:

• Being at the heart of the global health partnership community, supporting UK NHS and other health workers to volunteer internationally.
• A broad grants management portfolio, working across several themes and countries across sub-Saharan Africa
• A chance to oversee inputs from a diverse team in order to manage programmes, including overseas staff, M&E colleagues and academic implementing partners.
• Take on a leadership role within THET, contributing towards the strategic direction of the organisation.

What is expected of you in the first six months?

• You will take on the management of at least one UK Government-funded health partnership grants programme operating across a range of countries in sub-Saharan Africa.
• This includes running the grants selection, award, contracting and onboarding process
• You will take over project governance structures, managing the inputs of programmes team members, Country Directors and implementing partners.
• You will organise and attend a programme launch event in-country, as well as visit health institutions in sub-Saharan Africa.

MAIN RESPONSIBILITIES

Programme Management

• Coordinate staff and implementing partners to ensure the timely completion of deliverables.
• Quality assure the application of THET’s grant management processes by other team members.
• Ensure compliance with donor/country agreements, regulations and requirements.
• Identify, track and manage programmatic risk.
• Ensure effective communication with partners, donors and other stakeholders.
• Oversee project budgets, including monitoring spend against budget, undertaking re-forecasting, and authorising spend.
• Oversee the quarterly reporting process to donors.
• Coordinate and support workstream leads within the project.

Programme quality and design

• Contribute to the design of new projects: co-ordinating the proposal team; overseeing a needs analysis; liaising with stakeholders; contributing to a Theory of Change; developing content; and developing the budget.
• Develop and nurture relationships with potential and existing donors, partner organisations and consultants as appropriate.
• Contribute to the design and improvement of project and health partnership quality programme approaches, including standards, processes, tools and guidance.
• Contribute to the delivery of capacity development interventions for grant holders and THET staff.

Monitoring and Evaluation

• With support from the Research, Evidence and Learning team, oversee Monitoring and Evaluation processes for the programmes you lead, e.g. logframe and reporting mechanisms
• Lead the quarterly and annual reporting and analysis review process with institutional donors.
• Write project reports and programme reviews, and coordination of donor reporting as appropriate.
• Ensure grant holders have effective M&E plans in place and coordinate the review of their reports.
• Coordinate visits to project implementation sites for monitoring and audit purposes.
• Facilitate learning and sharing of good practices across programmes and the wider organisation.

Team Support and Line Management

• Line manage members of the Programmes Team (1-2 Programmes Coordinators).
• Oversee the contracting, payments and deliverables of in-country consultants and other suppliers.
• Lead the induction process for new Programmes Team members and other THET staff when required.
• Work with colleagues from across the team to identify areas for improvement and strengthening.

Miscellaneous

• Attend and present THET’s work at UK and international events, including the THET annual conference.
• Join your choice of THET’s and external thematic working groups, such as on gender equality and social inclusion, on the climate crisis, etc.
• Contribute to the strategic direction of THET and play a leadership role in the Programmes Team

Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification.

This letter should be submitted with a CV to THET by midnight Wednesday, 15th May, with ‘THET Programmes Manager’ in the subject line. Applicants must be available for interview and assessment over the following two weeks. Please visit our website for a full Job Pack and instructions.

This post is UK based and you will require current and valid permission to work in the UK.

Head of Wellbeing and Grants – The Solicitors’ Charity

We’re looking for a Head of Wellbeing and Grants to provide collaborative leadership to the Wellbeing and Grants Team and its operations, which are the centre of the Charity’s core charitable activities. As well as running a personal caseload, you’ll work with the team to develop a systematic approach/methodology to case management practice and review, rooted in case management best practice.

Salary c£56,500 to c£63,500 rising to c£57,500 to £64,500 after a 6-month probationary period. The point on these salary ranges at which you will be paid is dependent on your location.

Flexible working arrangements are possible, including homeworking with occasional attendance in person at meetings, largely in central London. Most staff work from home, though we also have an office in southwest London (SW12).

The Head of Wellbeing and Grants role

We have recently agreed our strategy for 2024-2026 and one of the focus areas will be, with the CEO and others, to ensure the successful implementation of the 3-year Strategy, focussing on the Wellbeing and Grants aspects of the strategic aims.

As holder of this senior role, you will lead in collaboratively designing and implementing a consistent methodology for, and systematic approach to, new and existing clients contacting the Charity. You’ll also ensure that the tools and technology used to do this are in place, used consistently and reviewed regularly. As well as management oversight of the Wellbeing and Grants Team, you will also hold a personal caseload and be expected to support Case Managers with particularly challenging cases.

We’re looking for someone with at least 10 years’ experience in casework practice in a client support or advice setting dealing with conversations with people with complex needs and sometimes in distress.  And with at least 3-5 years’ experience in leading/managing a client support function like casework or grants/awards team.

Other key demonstrable skills and experience include having completed other relevant qualifications/training and courses in the sphere of advice and support work e.g. counselling, case management practice, therapeutic approaches et al.

Why should you join us at The Solicitors’ Charity?

We are a small (but growing), friendly, largely virtual organisation with an enthusiastic, skilled, and experienced workforce. We are excited to have finalised our new strategy that will ensure we embed a holistic approach to improving the wellbeing of solicitors in need and their dependents.

Besides competitive salaries we have generous pension arrangements (up to 10% matched employer/employee contributions) and holiday entitlement (30 days plus Bank Holidays for a full-time member of the team, and an additional day on or near your birthday). There are Employee Assistance and staff discounts programmes in place, and we are flexible about working arrangements (hours and location). We also are piloting a Wellbeing Award of up to £500/year.

To apply:

i) please send a concise CV (2-3 pages) plus

ii) a covering letter of no more than 2 pages fully and clearly explaining how you meet each of the criteria set out in the job description and person specification to the address given in HOW TO APPLY

Deadline: Noon on Weds 15th May 2024.

Please also address any questions to this email account.

Initial interviews: 24th May 2024 (tbc).

These may be held online. Please note, if we receive a high number of applications, we may close this advertisement early. We encourage you to complete your application as soon as possible to avoid disappointment.

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children a hope and a future. We are looking for a well-organised, relational leader who is passionate about the way TLG enables local churches across the UK to get alongside struggling families in their communities. The Church Relationships Lead will work as part of the national Volunteer Programmes (VP) Team, reporting to the Early Intervention Network Support Manager and collaborating with staff responsible for programme training and development.

This is an exciting time to join our growing VP team to support an increasing number of churches who have chosen to partner with TLG through running the Early Intervention (EI) programme. The successful candidate will be responsible for leading and supporting EI Coordinators to effectively run their centres, as well as training new EI coach teams.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds, to enable us to better reflect the needs of the communities we serve.

The role is home based with quick and easy access to Wales and the Midlands due to travel requirements. You will also be expected to attend events and meetings during the year as required, along with visits to the National Support Centre in West Yorkshire.

Closing Date: 28th May 2024

Initial online interviews will take place on Thursday the 6th of June.

Final interviews will be held on Thursday 20th June at our National Support Centre, Bradford.

St. John’s church Deptford possesses a unique grade II* listed Binns Organ and a development grant from the National Lottery Heritage Fund (NLHF) for its restoration. 

The Role 

To deliver the Development Phase of the Project to a high standard. You will refine the budget, create the project’s cashflow, revise the project plan and organise procuring of three roles: an Activity Planner, an Evaluator, and a Fundraiser. You will maintain a close overview of the project plan for the Development Phase, compiling NLHF Development Phase final report and evaluation. The role is for a duration of nine months.

Your Qualities 

We are particularly looking for someone with experience of successfully delivering a lottery funded heritage project. 

How to Apply

Applicants successfully shortlisted will be contacted within 5 working days. If you have not heard from us after this time, please assume you have been unsuccessful. We wish you the best of luck in your career search.

For additional information or any questions, please contact: The steering Committee by email. 

Fee £20,000 - £25,000 over 9 months

Location 

Whilst you can work from home some of the time, there is an expectation to attend meetings and engage with the community at St. John’s Deptford in South East London. The Church is close to St. John’s and Lewisham train stations. 

Reports to 

An Organ Restoration Steering group of a Chair, the Organist and one other member. 

 

Closing date: Fri. 31 May 2024

Interview of shortlisted candidates: Thurs. 13 June 2024

The Winch is a dynamic children and young persons’ charity in north Camden which delivers a cradle to community pipeline of opportunity, through family support, play, youth-led, sports and social action programmes, working alongside children, young people and parents to develop their strengths, skills and sense of belonging of purpose. We want to appoint a dynamic Community Library Manager to run the library and grow our provision, based on the three key themes that reflect our aspirations; Belsize Reads, Belsize Creates and Belsize Connects. They will be a friendly and welcoming face to a wide range of library visitors, be opportunity-focussed and keen to take the initiative. They will champion the power of reading and creative arts for all

Location: Homebased/hybrid, within commutable distance of Central Office, London, Peckham
Job Type: Part time, 15 hours per week can be worked flexibly over 2-3 days
Contract Type: Permanent
Salary: £28,350
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance

We're looking for an outstanding Fundraising Officer to join our team. If you have a keen interest in the Criminal Justice System and are passionate about supporting people affected by imprisonment, we’d love to hear from you.

The majority of Pact’s voluntary income comes from Trusts and Foundations, helping to further our work with prisoners, former prisoners and their children and families. Consequently, this is a vital role in the fundraising team. We enjoy warm and committed relationships with a wide range of trusts and foundations and have a robust trust pipeline contributing to core and specific restricted projects.

As the Fundraising Officer (Trusts & Foundations), you will support the Senior Development Manager (Trusts & Foundations) to raise vital grant income to support Pact’s charitable services and activities. This is a varied role which will involve you helping to identify potential new sources of grant funding from charitable trusts & foundations, whilst ensuring the very best stewardship of a portfolio of our existing relationships.

If you’re an experienced trusts fundraiser wanting to step up and take responsibility for your own portfolio of small to medium-sized grants, please get in touch!

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team

How to apply:

Please apply with your CV and a supporting statement (max 2 pages) outlining specifically how you meet the criteria outlined in the person specification.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and a Disclosure and Barring Service check.

You may also have experience in the following: Trusts and Foundations Fundraiser, Grant Income Development Officer, Charitable Trusts Liaison Officer, Foundation Grants Coordinator, Philanthropy Engagement Officer, Fundraising Specialist (Trusts & Foundations), Grants Acquisition Coordinator, Charitable Partnerships Officer, Grants Relationship Manager, Foundation Funding Coordinator, etc.

REF-213 573

We are looking for a motivated, creative, and organised Engagement and Communications Officer to join our team. This role is a unique opportunity for someone with a passion for building a fairer legal system through impactful events, engaging member outreach, and powerful communications. Working alongside the Director of Development and the Head of Communications, this role will work across teams to maintain and strengthen engagement through events, communications and corporate outreach. You will play an integral role in communicating our work as widely as possible and improving and increasing engagement with our supporters, including our members, donors and corporate partners.

The Engagement and Communications Officer will work to maximise income and support for JUSTICE through events (approximately 45% of the role), communications (approximately 30% of the role) and membership (approximately 25% of the role). They will report to the Director of Development and Head of Communications.

We want someone who can learn and grow in this role so if you don’t have every skill listed but are organised, motivated, and interested in our work then we want to hear from you.

The JUSTICE team currently work in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.

The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply. 

The deadline for applications is 11pm on Sunday 19 May 2024. Please mark your email with ‘Engagement and Communications Officer’ in the subject line.

Interviews will be held on Monday 3 June 2024. Candidates will be required to complete a test as part of the interview process.

JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.

Please note that we will not respond to any enquiries from recruitment agencies.

Are you a good communicator with an understanding of the issues affecting carers? Do you have strong emotional resilience and a desire to help others? Do you enjoyed a busy and rewarding working environment?

We have an opportunity to work for our Adult Carers Team as an Adult Carers Support Advisor. You will provide emotional and practical support to Adult Carers in the London Borough of Bromley, aligned and working closely with the integrated care networks.

• To offer emotional and practical support to build resilience for carers on a one-to one basis.
• To provide support face to face, over the phone and in group settings.
• To develop and run local support groups.
• To actively target those carers facing multiple issues, most likely to fall into crisis
• To support carers to access and where appropriate complete Carer’s Assessments
• To build and maintain a network of contacts with local service providers
• To organise and participate in training events for carers and professionals.
• To organise and participate in events for carers and or to raise awareness of carers needs, such as but not limited to Carers Week and Carers Rights Day
• To run an active caseload within the KPI requirements of the Bromley Well contract.
• To input cases on to the Charity log system accurately
• To ensure that services are accessible to carers.
• To participate in the provision of news and the production of the Carers newsletter
• To collaborate with other Bromley Well partners, including Mencap/MIND etc. to ensure effective appropriate referral pathways for quality service provision.
• To abide by and take part in the development and review of policy and procedure for the Carers pathway.
• At all times to maintain the professional integrity and reputation of the Charity and represent their main interests in any dealings with other bodies, groups and individuals.
• Attend staff meetings, supervision and organisational events as required.
• Collect case studies to help demonstrate AGE UK Bromley and Greenwich’s Adult Carers Support service’s impact.
• To undertake any other duties commensurate with the purpose and remit of the post.
• Undertake out of hours and weekend work as the role requires for which TOIL will be granted

If you think you are able to make a difference to the lives of adult carers, we would love to hear from you. For further details please read through the job pack and apply via our website.

About the Tropical Health and Education Trust (THET)

THET is a global health charity working in partnership with governments, health
institutions, and international bodies to train health workers and strengthen health
systems across 31 countries.
We do this through grants management and capacity building, alongside research,
convening and advocacy towards the goal of Universal Health Coverage. At the centre of
our approach, is the model of Health Partnerships, long-term relationships between UK
and LMIC health institutions, which improve health services through the reciprocal
exchange of skills, knowledge, and experience.
At the heart of our work is vision of a world where everyone has access to healthcare.
Find out more on our website.

Key Responsibilities

Recruitment & Retention

• Administer the recruitment process by placing job adverts into the template on Canva, removing expired job adverts from the THET website; downloading applications; setting up interviews
• Update staff induction materials
• Update the Organisational Organogram on a monthly basis
• Update staff profiles on the THET website
• Maintain internal HR email/In-box
• Ensure new starters are added to the relevant induction meetings and staff meetings

Development & Performance

• Provide induction and refresher training to staff and volunteers on international travel
• Monitor implementation of staff training and development plans

Policies and procedures

• Follow THET policies and procedures, flagging any issues arising
• Update control sheet for policy review dates and maintain version control numbers for policies and forms

Administration

• Provide administrative support to the CEO and SMT
• Update and maintain the Activ absence system: – Create user accounts for new staff/ archive leavers; monitor staff absences
• Administer travel arrangements within the UK and overseas for senior managers
• Oversee and improve standard operating procedures and forms
• Support the HR & Operations Manager with administration of new and current consultants, volunteers, and interns (recruitment, contract reviews, induction, and compliance training schedules)

Operational Support

• Coordinate the procurement process for items and services including approvals, advertising, tender process, preferred supplier contracts, communication to parties
• Undertake office management tasks including responding to THET mail/ calls; arranging and servicing office meetings; maintaining email distribution lists and email accounts
• Facilitate the purchasing of staff IT and other work equipment in line with budget
• Activate email accounts; coordinate laptops for new staff/leavers; open and close IT accounts for starters, and deactivate these for leavers
• Act as the main point of contact for the outsourced IT supplier.

Health and wellbeing

• Prompt Country Directors to ensure Country risk registers are up-to-date and evacuation/hibernation plans exist

Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification.

This letter should be submitted with a CV to THET by midnight Monday, 20th May, with ‘HR & Operations Officer’ in the subject line. Applicants must be available for interview and assessment over the following two weeks. Please visit our website for a full JD and instructions.

This post is UK based and you will require current and valid permission to work in the UK.

The Communications Officer will be responsible for supporting the communications and digital team to maintain consistent and high-quality communications across our global membership, donors and external stakeholders. 

They will handle the day-to-day operations of our programme communications, website, social media platforms, member community forum, asset management, email marketing, and event communication, ensuring consistent messaging and branding.

The post-holder will need to have a collaborative and inclusive spirit as this role will involve working closely and across teams within and outside Start Network. They will be a great writer, editor with good attention to detail, and an eye for design.

The Communications Officer will report to the Communications Manager and will work closely with the Digital team to ensure success of both digital and traditional communications.

 KEY ACCOUNTABILITIES

Content development, publication, and dissemination

• Craft and edit compelling multimedia content for a global audience including news articles, press releases, blogs, videos, and case studies

• Adapt content for websites, social media, email campaigns, etc., ensuring each format is optimized for its specific audience and channel. 

• Plan and maintain the content calendar together with the Digital team to ensure consistent delivery and audience engagement. 

• Promote and disseminate content through various channels including but not limited to social media and partner platforms 

• Collaborate with Start Network teams, members, and hubs to transform and disseminate reports, learning materials, grants, impact stories and other resources into clear, compelling, and accessible formats. 

• Uphold the Start Network brand by ensuring all external facing materials is according to the brand guidelines 

 COMMUNICATIONS MATERIALS, AND ASSETS 

• Develop and maintain communication materials of Start Network including but not limited to fact sheets, brochures, marketing materials, presentations, core scripts, impact reports, guidance and templates, etc and ensure the team and members are able to effectively use them

• Ensure that visibility guidelines for members and programmes are kept up to date, and work with members and hubs to ensure these are being used accordingly

• Maintain the organisation and accessibility of Start Network's digital assets. This includes maintaining our digital asset platform and keeping tabs on photos, videos, presentations, logos, and other creative materials from and for members, hubs, and the Start Network team.

COMMUNICATIONS PLATFORM MANAGEMENT 

• Support the management of Start Network’s social media channels and manage day-to-day engagement in close collaboration with the Digital team 

• Lead the management of the member community by posting weekly news and updates from across our programmes and lead on the production of email newsletters and e-marketing. 

• Support the management of digital platforms handled by the Communications and Digital team 

• Communication operations 

• Support the communications team meetings, including book diaries and setting up Zoom links when relevant. 

• Manage the communications inbox and ensure enquiries are dealt with swiftly. 

• Work with the finance team to process invoices from communications suppliers. 

• Ensure communications contacts and relationships are managed using Salesforce. 

• Closely work with Event Coordinator to ensure Start Network events are well-promoted and disseminated 

START NETWORK CULTURE

• To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children

• A commitment to the Start Network vision, principles, values, and approach

• The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.

PERSON PROFILE

SKILLS AND EXPERIENCE

ESSENTIAL

• Excellent prioritisation and time-management skills and an ability to work under pressure and tight deadlines while delivering quality output 

• Collaborative spirit to work with various teams both internal and external to deliver excellent output 

• Experience in crafting compelling stories in various forms for diverse audiences 

• Ability to handle and manage social media accounts and digital platforms 

• Competency in design softwares (Adobe, Canva, etc) 

• Strong editorial skills and an eye for detail 

DESIRABLE

• Minimum 2 years’ experience working in a communications function within a fast-paced environment 

• Good knowledge of the aid sector, humanitarian journalists and media, networks, and organisations

• Good working knowledge of both new and traditional media and ability to adapt content across contexts 

KEY COMPETENCIES

Communication: Flex communication style to convey complex information concisely to different audiences, avoiding jargon and using simple language

Strategic Thinking: Able to plan and deliver flexibly to take account of changing internal and/or external factors by reprioritising and asking for help

Collaboration: Embrace diverse perspectives by using collaborative language, recognising and taking account of power dynamics

Leadership of self and others: Willing to share own expertise with others in the organisation and network, both formally and informally

Ability to adapt and learn: Seek to learn lessons and apply the learning to future work by actively asking questions, being honest, curious and brave to abandon things that aren’t working

Getting things done the Start Network way: Overcome obstacles by taking initiative to identify issues, seeking help to address them and escalating appropriately

Supporter Engagement Manager

Are you ready to make a real difference? At Pilgrims’ Friend Society, we’re not just providing care – we’re building communities, fostering connections, and transforming lives. If you’re passionate about creating positive change and want to be part of a dynamic team dedicated to making a lasting impact, then keep reading!

About Us

Pilgrims’ Friend Society is dedicated to enhancing the lives of individuals across our care homes and housing schemes. We are committed to fostering a community where support, prayer, and engagement thrive. As we continue to grow, we are seeking a passionate and experienced Supporter Engagement Manager to join our dynamic team.

About the Role

As the Supporter Engagement Manager, you will play a pivotal role in shaping our engagement strategies to cultivate relationships with our valued Christian* supporters. Reporting to the Director of Marketing and Communications, you will lead initiatives to increase prayer, giving, and church engagement, aligning with our broader objectives. You will manage our Supporter Engagement Co-ordinator, ensuring seamless coordination and execution of our supporter-centric initiatives.

Read the job pack for further details of this fantastic opportunity.

Key Responsibilities

• Develop and implement a comprehensive supporter engagement strategy to bolster our supporter base and enhance engagement levels.
• Curate a tailored stewardship journey for major donors and legacy pledges, providing personalised communications and resources to foster continued support.
• Oversee the management of our supporter database/CRM, ensuring compliance with GDPR and all relevant legislation.
• Utilise data analytics to design targeted campaigns and initiatives aimed at expanding our supporter network across various channels and touchpoints.
• Lead church engagement efforts, forging and nurturing connections with local and national churches and networks.
• Collaborate with our Activities and Community Engagement (ACE) Facilitators to enhance engagement within our care homes and housing schemes.
• Drive regular prayer communications, fostering a culture of prayer support through various platforms including our online Prayer Wall.
• Organise and lead supporter-facing events such as exhibitions and conferences to facilitate meaningful interactions with existing and prospective supporters.
• Stay abreast of industry trends and share insights with internal teams to inform strategic decision-making.

About You

• Minimum of three years of experience in the charity or third sector.
• Proven track record in supporter engagement and database management.
• Good understanding of UK GDPR regulations.
• Familiarity with fundraising functions and project management.
• Exceptional organisational skills with the ability to prioritise tasks and meet deadlines.
• Strong proficiency in written and verbal communication.
• Innovative thinker with a proactive approach to problem-solving.
• Team player with a reliable and detail-oriented work ethic.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours

34.5 hours a week, Monday to Friday.

Benefits

• Hybrid working (2 days in the office, 3 days at home)
• Flexible working hours
• 5 weeks' paid holiday per year, as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox
• Wisdom app
• Care Friends referral app
• Birthday reward
• Long-standing service reward
• Life assurance scheme
• Pension scheme

Join Our Team

If you are passionate about making a meaningful impact and possess the skills and qualities outlined above, we invite you to join us in our mission to enrich lives and build communities. Apply now and be a part of our dedicated team at Pilgrims’ Friend Society.

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.