LionHeart is in the second year of an ambitious 5 year strategy to deliver more services to even more members of the RICS community. As part of this strategy we are stepping up our volunteering programme and we are now seeking a Volunteering Manager to kick start this work.

We are initially seeking an experienced volunteering manager for a six month contract which will focus on getting the right framework in place for our volunteering programme. At that point the role may become permanent and would move on to lead all aspects of our work with volunteers. Currently this comprises mental health and APC (the assessment for chartered status) ambassadors but we hope to extend this to cover fundraising and awareness raising ambassador opportunities.

What we’re looking for:

We are looking for a minimum of two years’ experience of managing volunteers and experience of developing and delivering project plans. In addition, we need excellent engagement, networking and public speaking skills coupled with the ability to own your own project whilst functioning well as part of our amazing team.

You’ll need to be confident using Excel, Powerpoint and Word and it would be an advantage to have experience with Microsoft dynamics and PowerBi, but training can be provided if necessary. Other desirable skills include experience of developing training events and materials for volunteers, managing senior level partnerships with external stakeholders, the ability to demonstrate project impact and an understanding of mental health issues.

This role may include some travel and occasional overnight stays but these are booked well in advance to enable you to plan your life in line with our commitment to good work / life balance.

In return we offer:

A salary of £29,000 per annum (pro-rata) plus pension contributions of up to 10% and the chance to be part of a friendly, enthusiastic team who really care about what they do.  We offer flexible working with the opportunity to work from home for part of your week. There are also regular team development days and training opportunities, a 24/7 Employee Assistance Programme and a warm and inclusive culture.

How to apply:

If you like what you’ve heard please visit our website for further details and apply by 24th August 2020. Please note we do not accept CVs - we ask you to fill in our application form, paying particular attention to the personal statement.

Interviews will be held on 3rd September 2020.

You can find out more about us on our website but if you’d like to know more about the role please call and ask for Parita Mardania, Partnerships and Engagement Manager.

In July 2020, we announced that Coventry’s City of Culture programme will start in May 2021 and run for 12 months, allowing us to keep our promise to the city and region - to deliver an extraordinary year while providing some much-needed certainty and resources to our artists and communities.

The Trust is looking to appoint a Trusts and Foundations Manager to lead on bid writing and relationship management with trusts and foundations, developing strong and sustainable funding relationships to support the delivery of Coventry’s year as UK City of Culture and its legacy projects. The ideal candidate will have a strong track record of trusts and foundations fundraising. This is your opportunity to be part of telling the story of a city on the move.

• Applications close – Wednesday 19 August 2020, noon
• Interview date – Wednesday 2 September 2020
• Salary – Up to £35,000 per annum dependent on experience

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.

Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.

By working collaboratively with communities we aim to bring about sustainable change on an social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives.

The role is responsible for the development and delivery of wellbeing services that support people to live well in and around their homes and community. It will be responsible for developing and expanding the Listen and Connect telephone support and befriending service and will lead on working closely with health and social care colleagues, including internal staff, to develop programmes and services that support people to improve their wellbeing. The role will develop the portfolio of work in the fields of telephone support services, mental health, isolation and working with vulnerable adults to ensure that they are supported and connected. The Listen and Connect service has been developed in response to the levels of isolation and loneliness experienced as a result of COVID-19. It provides people with advice, guidance, service navigation information and for many, a friendly chat. The Programme Manager is required to develop and expand the service that sit within this function to support those most in need, including vulnerable older adults, those who are isolated and those requiring support for their mental and physical wellbeing. The Wellbeing Support Programme Manager will be responsible for service design, development of patient and service user pathways, service protocols and referral routes in and out of the service. The role will oversee the Listen and Connect team and work closely with telephone triage and Knowledge and Insight to ensure ease of access to the service for people to self-referral and agencies to access on behalf of other. It is essential to understand the commissioner, provider and funding landscape relevant to this programme of work. 

Main responsibilities:

Work with internal Directorate colleagues such as Healthy Communities Programme Manager to develop service in line with wider Social Prescribing services to support vulnerable adults.

 •Identify methods and potential funding, to develop approaches to supporting people in the recovery and restoration phase of Covid to live well. 

•Working closely with the wider telephone triage team to ensure pathways into the service are clear.

•Develop service governance including patient and service user pathways, protocols, safeguarding policy and other relevant paperwork.

•Work with Knowledge and Insight to develop robust data collection and reporting on service impact.

•Lead on engaging internal and external stakeholders as part of a multi-disciplinary team to identify new ways of supporting lonely and socially isolated adults and raising awareness and access to the service(s).

•Lead on developing new programmes and services with health and social care colleagues such as GPs, Adult Social Care, providers and commissioners that that support people to be socially and physically active, and mentally well.

•Develop approaches specific to the Covid recovery phase, for supporting individuals and communities to improve their health and wellbeing.

•Work proactively with key partners such as health, social care and mental health to ensure that appropriate pathways, relationships and funding opportunities are maximised.

•Lead and manage the Listen and Connect team, offering supervision and support to staff to deliver the service and manage complex cases, in addition to line management and case management.

•Develop the workforce, including training and skills and wider service development & manage the Listen and Connect team.

Strategic Scope:

•Works at a strategic level, having input into strategy and budgets for their department and business area.

•Contributes to the direction of the business through input into the strategic plan and budget setting for their immediate area of responsibility.

•Has a full range of management and leadership skills.

Business Skills

:•Responsible for the management of a department, which is of significant importance to the business.

•Takes the initiative to keep own and subordinates skills and knowledge of their technical or professional specialty up to date.

Complexity:

•Makes decisions that impact the organisation's achievement of organisational objectives and financial performance.

•Demonstrates clear leadership and the ability to influence and persuade.

•Performs a challenging range and variety of complex technical, professional or financial activities

.Autonomy:

•Establishes organisational objectives and delegates responsibilities.

•Accountable for actions and decisions made not only by themselves, but by subordinates.

Specialist/technical roles (if applicable):

•Is a subject-matter expert within their own discipline and has a broad understanding of all aspects of their technical discipline.

•Specialist knowledge of developing service protocols, safeguarding and supporting vulnerable adults

•Experience of supervising and supporting staff to deliver the service and manage complex cases, working with vulnerable adults, in addition to case management.

•Understands the implications of new developments in their area of speciality and maintains awareness of developments in the community.

Benefits

·Bring your own device - £20 towards your phone bill monthly.

·Health Shield – discounted health benefit against eye examinations/prescriptions.

·+Plus EAP (counseling and DRs on call 24hrs a day)

·Death in Service – 4 times your salary paid to beneficiary.

·Nest Pension – 8% paid by TAWS 3 % paid by employee.

·Annual Leave – 25-29 days AL plus 5 wellbeing days

·Flexible working.

Programme Associate

Full Time 37.5 hours per week

London, Birmingham or Manchester

£20,000 per annum (plus £3,000 London Weighting if applicable)

Who we are looking for

We are looking for a motivated and talented administrator and customer service professional to join our Programmes team as a Programme Associate. This role will support the operational delivery (end to end programme management) of a specific cohort, programme or number of programmes. The programme associate will work as part of a team owning the end to end experience of stakeholders on a range of programmes, helping them engage effectively with their chosen programme and ensuring they receive an excellent level of customer service. This team will provide the interface between the organisation and these stakeholders, liaising with other teams to ensure that they experience the highest quality service.

Based in either our Birmingham, London or Manchester office, and reporting to one of our Programme Managers, you’ll be responsible for supporting the effective delivery of the programmes, as well as attending events to build relationships with stakeholders. You will require previous experience of delivering excellent customer service, as well as excellent organisation, planning and prioritising skills. A key function of the role is processing stakeholder information and feedback, as well as supporting candidate services teams, so you will need to have excellent communication skills, as well as be a strong team player.

Who are Ambition Institute?

Ambition Institute has one purpose: to help educators serving children from disadvantaged backgrounds to keep getting better. With our new organisation, and more than ten years of collective experience in working with educators at all levels, we believe that exciting opportunities lie ahead. We are a graduate school for educators, and we apply academic rigour to our learning design, drawing on frontline insights from schools into what works in practice. Our programmes leverage the latest evidence from international experts, which means we think carefully about what is taught, how, and in what sequence. We work collaboratively to enable school improvement for the benefit of pupils, particularly those from disadvantaged backgrounds.

Our offer

We are happy to announce that we will be able to offer you:

• Flexibility on how you work – agreed between you and your line manager
• A competitive annual leave entitlement of 25 days, plus bank holidays
• 2 additional annual leave days for 1 day booked during December over the festive period
• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate)
• Competitive salary rates
• Access to an interest free season ticket and bike loans, as well as eyecare vouchers
• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters.
• A robust learning and development offer that ensures your continuous professional development

How to apply

All applications must be received by the closing date, midnight on 16th August 2020

Interviews are expected to be held the week commencing 24th August 2020

To apply for this role, or any of our other vacancies or for any questions or queries please click the link to visit our website.

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.

Age UK's vision is to make the UK a great place to grow older. We do this by inspiring, supporting and enabling in a number of ways.

We are actively recruiting for a Services Manager to lead, manage and develop a selection of the charitable services. You will be an active member of the Management Team and will contribute towards the strategic development and operational management of all services. 

You will: 

• Manage multiple services including delivery of statutory authority contracts 

• Manage, lead and develop the staff teams working within the services 

• Ensure service delivery is in line with the agreed strategic plans 

• Proactively promote and market services 

• Manage the charitable services with a high level of customer focus 

• Drive a high quality and performing culture, responsive to the needs of the charity. 

• Develop and maintain effective working relationships with key stakeholders 

• Prepare and manage budgets for each service area 

• Develop expertise and an innovative and entrepreneurial approach to the effective delivery of high quality services 

Skills and Experience: 

• Evidence continuous professional development 

• Experience of managing, leading and inspiring diverse multi-functional teams 

• Experience of developing and leading a strong performance and outcome focussed culture 

• A proven track record of successfully developing high quality, cross sector partnerships with a wide range of stakeholders 

• Experiences of successfully developing and leading a strong performance and outcome focussed culture 

• A detailed working knowledge of either social care or the health care services 

• Ability to analyse and present complex information. 

• Ability to build effective teams and relationships and achieve results through others by leading, inspiring and motivating others 

• Excellent communications skills 

• Team focussed approach 

What we offer in return: 

• 27 days holiday plus Bank Holidays 

• Pension: 3% employer contribution 

Further information regarding this post is available via our website.

Download an application pack from our website and return your completed application via email to that detailed in the Services Manager Recruitment Pack.

If you would like an informal discussion about the role, please contact Jo Judges - email provided in the Services Manager Recruitment Pack. 

Additional Information: 

Age UK Coventry & Warwickshire is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. 

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept CVs whether attached with an application or sent speculatively, from individuals or recruitment agencies nor accept the fees associated with them. Please complete an application form as detailed in the job advertisement. 

Project Manager 
Walsall, West Midlands

About Us

We are Family Action, a national charity committed to building stronger families and brighter lives by delivering innovative and effective services and support that reaches out to many of the UK’s most vulnerable people.

We seek to empower people and communities to address their issues and challenges through practical, financial and emotional help. Our work is wide-ranging and includes help for parents-to-be, the provision of many Children’s Centres in local communities, intensive family support, emotional health and wellbeing services, counselling, mediation and therapies, support in schools and financial grants programmes. Family Action is also recognised as a leading provider of training and consultancy.

We’re currently looking for a Project Manager to join us and lead the delivery of our Special Education Needs and/or Disabilities Information and Advice Service (SENDIAS) in Walsall. 

The Benefits

- Salary of £26,682 - £29,280 per annum
- Leave entitlement and pension scheme
- Career development opportunities
- Full induction and ongoing quality training
- The opportunity to become part of Family Action initiatives
- Flexible working hours

If you have experience of supporting children and young people with SEND, this is a great opportunity to make a real difference to the lives of families in Walsall. 

You will have the chance to play an integral role in driving the success of the service at a local level and ensuring that SEND issues are a priority for everyone. 

We are forward looking, ambitious and committed to continuous improvement. We are a people-focused, can-do organisation that operates with mutual respect. If you share these values, we would love to hear from you.

The Role

As the Project Manager, you’ll oversee the delivery of our SENDIAS offering, which will be launched in Walsall in September 2020. 

SENDIAS aims to empower parents/carers and young people with special educational needs and disabilities by providing free impartial information and advice relating to education, health and social care.

In this important role, you will: 

- Lead your team to deliver services to a high standard 
- Ensure that the voices of children, young people and parents inform and influence the development of SEND policy and practice 
- Provide practical support to parents, either individually or as a group 
- Organise workshops/conferences/forums for parents, young people and other agencies to promote understanding of current SEND issues

About You

To join us as a Project Manager, you will need: 

- Proven experience of working directly with vulnerable families to support positive, measurable and evaluated outcomes for children and young people with Special Educational Needs
- Experience of managing a budget and the ability to manage demand within allocated resources
- Strong leadership skills with the ability to manage and supervise both paid staff and volunteers
- A detailed understanding of current SEND legislative framework, particularly affecting SEND processes, admissions, exclusions and appeals
- Demonstrable experience of contributing to, and producing, high-quality data reports
- The proven ability to manage and develop a project that has a multiagency component and work in partnership with other agencies
- Knowledge of safeguarding children and vulnerable adults and Working Together to Safeguard Children
- A relevant health, social care or education qualification (NVQ level 3 or equivalent) and experience of working with SEND procedures 
- An Independent Provider of Special Education Advice IPSEA legal training qualification (or the willingness to gain this within three months) 

Other organisations may call this role SENDIAS Project Manager, SEND Project Manager, Programme Manager, or SEN Programme Manager. 

You may have previously worked as a Children’s Support Worker, Families Support Worker, Senior Children’s Safeguarding Practitioner, SEN Practitioner, or Special Educational Needs & Disabilities Advisor. 

The closing date for applications is the 12th August 2020. 

Webrecruit and Family Action are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as a Project Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Working hours: 37 hours per week

As Regional Manager you will represent, manage and co-ordinate FoodCycle for your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run their own community meals using surplus food. You will manage local relationships with supermarkets, volunteer recruitment channels and venues to enable this to happen, help get us back up and running after pauses in service due to COVID-19, and ensure all policies and procedures are adherd to. You will continually be looking to increase our impact by working towards targets of increased meals served to our guests, expanding our existing Projects and setting up new ones within the West Midlands. An excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects. 

Job Purpose: To work as part of the Management Team with specific responsibility for managing the Solihull outreach services, including Floating Support, Community Outreach and MARAC IDVA. To support and supervise a staff team in the development and delivery of high quality community based services for women and children who have experienced domestic violence.

Responsible to: The Operations Manager Project Management:

Project Management:

• To identify service needs and inform the Operations Manager as appropriate • To ensure that services comply with funders’ criteria and with agreed quality standards • To develop and maintain appropriate fire safety and health and safety systems that comply with current legislation • To act as the designated lead on safeguarding of children and vulnerable adults for the Solihull outreach services • To monitor and evaluate the service, via various methods including feedback from service users and by producing statistical information • To prepare quarterly reports for the Chief Executive Officer • To be responsible for ensuring that returns are forwarded to funders as appropriate. • To ensure that monitoring systems are maintained and used by staff • To ensure that Birmingham & Solihull Women’s Aid (BSWA) administrative and financial systems are maintained across the service • To ensure that adequate records are kept for all service users

Development:

• To develop the services to meet the needs of the service users • To develop a work plan for the services • To work with the Chief Executive Officer and Management Board to develop, agree and implement a fundraising strategy • To develop and ensure the implementation of appropriate policies and procedures with the management team • To develop links with outside agencies and attend relevant fora and meetings in order to enhance the work of BSWA • To work with the management team in the development of BSWA • To participate in the development of Strategic and Annual plans for the organisation

Staff Management:

• To offer line management, support, case reviews and annual reviews and plans for the staff team Page 2 of 3 • To assist in the recruitment and selection of staff • To work with management team to devise and run induction programmes • To ensure that staff are aware of and follow policies and procedures • To ensure that staff receive appropriate training within budgetary constraints • To facilitate team meetings and ensure that they are recorded • To ensure that staff provide adequate support and supervision for volunteers and that they are integrated into the team 

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by: a) Maintaining BSWA communication records b) Following safety procedures c) Attending team and organisational meetings • To attend in-house training • To attend support and supervision sessions with your line manager • To develop a professional working relationship with external agencies • To contribute towards your project’s quarterly Management Board report.

Financial Management:

• To work with the operations manager to develop a project budget • To ensure that appropriate finance systems are maintained and that staff are aware of and follow finance systems • To ensure that the services run within budgetary constraints • To keep the Chief Executive Officer informed of the financial needs of the projects

Support Work:

• To ensure that an Individual Support Plan is produced for each service user, in conjunction with the service user, and reviewed on a regular basis • To ensure that individual needs of women and children are identified and to ensure that these needs are met by using both in-house resources and external agencies • To ensure that appropriate methods of communication with service users are developed and implemented • To maintain the confidentiality of the women and children using the service • To ensure that safeguarding issues in relation to service users are identified and dealt with in line with relevant policies. • To ensure that information for service users is developed and kept up-to-date • To develop and maintain appropriate referral systems • To ensure that services to women and children meet statutory requirements

Training:

• To identify and attend training relevant to the post • To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users • To raise awareness of domestic violence and of BSWA services

General:

• To maintain confidentiality in all matters relating to the organisation • To work within BSWA’s framework for equal opportunities and anti-discriminatory practice and to offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation • To maintain an awareness of the issues surrounding domestic violence on a national and local level with a particular reference to those of relevance to child work • To ensure the efficient use of resources at all times • To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA • To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post

Head of Development

Rate: £500-600 a day (dependant on experience)

Location: West Midlands (plus travel to strategic sites)

Principle Activity:

• You will initially be reporting to the Director of Development in the delivery of high quality, design focused, mixed use and large scale development schemes.

Job Description:

• Work on all elements of the new and current schemes including land sale, contract negotiation, appraisals, planning, feasibility, delivery and handover.
• Manage contract negotiations with house builders and commercial occupiers.
• Overseeing projects from the design, planning and construction phases from inception to completion.
• Add value by coordinating design team meetings to secure outline and detailed planning consents.
• Manage external consultants to ensure they are delivering on programme and budget.
• Liaise, influence and negotiate with house builders and affordable housing delivery partners to ensure house building, sales and affordable housing delivery are on track.
• Ensure commercial land is marketed fully and that commercial deals are smooth and professional.
• Meet with potential commercial tenants covering retail, industrial, leisure and office sectors.
• Prepare development appraisals ensuring profitable residential and commercial schemes.
• Monitor progress and manage governance of projects by undertaking budgeting, financial forecasting and cash flow forecasting in coordination with the project finance team.
• Research into the house builder market predominantly at a regional level.
• Ensure that section 106 obligations are met on time and within budget
• Present a positive attitude when dealing with members of the public and other stakeholders.

Experience Required:

• Acquisition or disposal of property / land
• Planning and development experience
• Significant post university relevant experience from a house builder, developer or agency environment
• Educated to degree level or above
• MRICS qualified or demonstrable experience
• Strong financial and business awareness

We are looking for an Individual Giving Innovation manager to join us on a 12mth FTC to cover maternity leave. Joining our Individual Giving Team, you will be responsible for identifying and scoping new income generating products and activities, developing ideas from concept to delivery.

The main focus of this role is the development of an innovation pipeline of cause-cash propositions that compliment Friends of the Earth’s climate campaign. You will be leading on product development from start to finish, delivering audience-led ideas that are commercially sound and have the potential to reach significant scale.

A proven track record of developing and delivering products that attract new audiences and inspire existing supporters is essential. You will also need experience of identifying and drawing insight from target audiences and leading/facilitating ideation sessions.

Closing date: Sunday 16th August 2020 (23:59)

For more information please visit our website.

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and a vibrant organisational culture.

We are an equal opportunities employer and are especially keen to encourage applications from people currently under-represented in the environment movement.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.

Network Development Manager

£27,528 per annum

(Ref SUS2964)

37.5 hours per week – 2 year contract - based in Birmingham

Our Network Development Manager roles are truly unique developing accessible walking and cycling routes for everyone. These roles are at the centre of delivering our Paths for Everyone vision for the National Cycle Network which aims to improve the number and quality of traffic-free paths across the UK.

We currently have a vacancy in the West Midlands. As part of this role you will be out and about on the National Cycle Network, meeting partners and communities to influence and inspire the upgrade and improvement of routes in the urban and rural environment.

We engage with a diverse range of stakeholders and so we are looking for someone who excels in building and maintaining successful relationships and who can write excellent reports. The role will involve working with design and engineering colleagues to develop and progress feasibility studies and designs, seek consents, secure funding and ultimately take projects into delivery - this is a role where you will see your projects through from start to finish.

We are looking for someone with direct or transferable experience in transport planning, project management, business development and stakeholder engagement. If you are passionate about sustainability, like the idea of working in a small team where you can make a big impact, this is the role for you.

Closing date for the receipt of completed applications is 9am Friday 14 August 2020.  Interviews will take place via MS Teams during week beginning Monday 24 August 2020.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community.

Department: Data and Impact

Hours per week: 36.15

Interview date: TBC

Contract Duration: 6 months

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

At Citizens Advice, we have big ambitions to help more clients in more ways to find a way forward. You can read about our 3 year strategic framework launched this year, the Future of Advice, here. To achieve this strategic vision, we need to transform the way we work.  A central function of the national Citizens Advice organisation is to support the network of 272 local Citizens Advice across England and Wales. Our support covers a wide range of functions and includes operational and governance support, advice content, IT infrastructure, client management systems, quality assurance, and training.

As a delivery manager at Citizens Advice, you’ll enable agile project and product teams to focus on the right priorities, work together effectively and deliver user-centred products and services that meet user needs and business priorities. 

You will work with the Better Business Data team to develop new products including:

• Ongoing support of a pilot service search tool used by the network
• Working in partnership with an external developer to build a new version of the service search tool for use by the whole network
• Supporting a piece of strategic discovery aimed at identifying the appropriate platform for Citizens Advice’s future network relationship management efforts.

You’ll ensure a high team standard is set, expectations are managed and identify and remove issues, blockers and risks to delivery and build the capability of your team to work effectively in an agile way, through coaching, contributing to a culture of learning and transparency, encouraging and enabling self-organisation.

You’ll have excellent facilitation skills, be able to foster a feeling of safety and employ self-awareness, self-management and neutrality as needed, as well as designing and running meetings with clear purpose, using a mix of activities, tools and techniques to achieve desired outcomes.

You’ll be action orientated, with sound judgement in identifying issues and putting forward solutions and adept at drawing together insights from data, research and other sources to help inform decision-making and make recommendations.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

Purpose of job
To deliver election success in priority areas across the West Midlands, with a clear objective of putting “more gold on the map” – be it Lib Dem MPs, Lib Dem-led Councils, Lib Dem Mayors or Lib Dem PCCs.

Key Responsibilities
1. Working in partnership with the Regional Party and LDHQ, ensure there is an up to date Regional Development Plan in place covering every local party in the Region, and maintain a rolling overview of its delivery, advising the Region on resource deployment to achieve its goals;
2. Deliver the seat support programme agreed between LDHQ and the Regional Party to develop the skills of volunteers and staff, build party capacity, and win elections;
3. Deliver targeted wins in strategically important elections – directly managing campaigns where needed;
4. Increase the take up of national campaigns and messages that grow the Liberal Democrat brand and movement;
5. Ensure good communications and relationships between the LDHQ Campaigns & Election Directorate, the Regional Party and key stakeholders – including candidates, local parties and campaign teams.

PERSON SPECIFICATION
We are looking for a strong campaigner who can deliver campaign and election success for the Liberal Democrats.
The heart of this role is working closely with local staff and volunteers to support the development of local campaigning in key areas through our seat support programme.

You’ll be a confident person, with strong leadership and communication skills and the ability to build strong working relationships.

You’ll be a person at ease with the latest online and offline campaign techniques.
Ideally you will have been part of multiple successful election campaigns and will have a strong understanding of what it takes to win.

You will be able to demonstrate a record of election, fundraising and capacity-building success, with an instinctive sense of what makes an effective political message.

You will have sound political judgement, an in-depth understanding of voters, and will know what it takes for candidates to cross the winning line.

You will be well organised and able to work without supervision in a challenging environment. A good temperament that allows you to deal with the unexpected is a must.

You will need strong leadership and communications skills, and must also show a willingness to innovate, experiment, and share best practice.

This role will suit someone who enjoys variety in their work and working with teams with differing needs and levels of development.

Essential Skills and Experience
1. Campaign management experience
2. Strong political messaging and graphic design in the political context
3. Excellent organisational and planning skills
4. The ability to inspire and develop the skills of volunteers and staff
5. Strong verbal and written communication skills
6. A clear understanding of how to engage with members and voters
7. Confidence with data, CRM and digital campaign tools
8. Experience working with volunteers
9. A full clean driving licence and access to a vehicle 10. Sympathy with the aims and values of the Liberal Democrats
Desirable Skills and Experience
11. Experience of management, including remote management
12. Experience of fundraising
13. Experience of using Nationbuilder, Lib Dem Connect and Affinity Publisher (or the predecessor package Page Plus)
14. Experience of delivering training, coaching and mentoring

Learning Coach 
Birmingham, West Midlands 

About Us

ACH (Ashley Community Housing) is a social enterprise that provides a range of integration and support services for refugees. During the past ten years, we’ve grown from a small-scale housing organisation to a leading provider of integration, employment and housing services for refugees and newly arrived communities in the UK.

Through our training subsidiary, Himilo Training, we are successfully expanding our services to deliver training, development and employment opportunities to the broader communities in which we operate. 

We’re currently looking for a Learning Coach to join us in Birmingham and support individuals who are taking part in our digital skills training. 

The Benefits

- Salary of £20,000 - £24,000 per annum 
- Mobile phone and laptop
- Free parking
- Paid company sick leave
- Company pension after probation period
- 20 days’ holiday + Bank Holidays

If you’re a qualified assessor with expertise in digital marketing, programming or cyber security, this is an amazing opportunity to make a real impact on learners who are eager to realise their full potential. 

For many, reaching their career goals can be a daunting task, particularly if they are part of a newly arrived community in the UK. In this important role, you will have the chance to provide the guidance, support and encouragement that our learners need to think big, gain valuable skills and achieve their ambitions. 

The Role

As a Learning Coach, you’ll provide support and mentoring to individuals taking our online digital skills training course. 

Working closely with the Employment Engagement Officer, you’ll encourage independent learning, promote long-term career independence and support course participants in their path to employment. 

Specifically, you will:

- Help to identify participants’ goals, challenges, strengths and development areas 
- Carry out weekly progress reviews with participants 
- Foster an empathetic, inspiring and aspirational learning environment 
- Help participants to gain skills that will help them to pursue their chosen career, such as improving their English language skills 
- Work with colleagues to promote our service and engage new participants 
- Ensure that all service quality standards are met 

About You 

To join us as a Learning Coach, you will need: 

- At least 12 months’ experience as an assessor 
- Experience in digital marketing, programming or cyber security 
- Demonstrable experience of supporting people with training and career progression 
- A high level of IT literacy 
- A TAQA or equivalent assessor qualification 
- A degree (or equivalent) 

Ideally, you will have experience of working with non-English speakers. Experience of using CRM systems such as Salesforce would also be an advantage, as would a full driving licence, access to your own vehicle and the willingness to travel. 

Other organisations may call this role Assessor, Digital Skills Assessor, Qualified Assessor, Digital Skills Teacher, Employment Skills Teacher, Digital Marketing Tutor, Cyber Security Tutor, Programming Tutor, or Employment and Careers Advisor.

Webrecruit, ACH (Ashley Community Housing) and Himilo Training are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as a Learning Coach, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.