Programme manager jobs in Birmingham, west midlands
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We are looking for experienced social workers to help take the Weekenders programme into its next chapter. You will join a small, ambitious charity and play a central role in growing a relational, child-focused programme across England.
THE OPPORTUNITY
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Salary: starting from £40,000, subject to experience
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Hours: full time, 37.5 hours per week
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Location: home-based within England, with regular team co-working and travel
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Contracts: one permanent post and two 18-month fixed-term posts
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Flexibility: occasional evening or weekend delivery, usually around once per month
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Travel: across England, including occasional overnight stays; reasonable expenses are covered
ABOUT NOW FOSTER
Now Foster brings together social work, service design, lived experience and innovation to transform fostering in England. Our vision is to bring many more wonderful people into fostering so that more children and young people can experience stable, meaningful relationships with caring adults.
We are a small team with big ambitions. We value creativity, collaboration, learning and continuous improvement, and we work with partners who share our determination to do better for children and families.
ABOUT WEEKENDERS
Weekenders is our flagship programme. We recruit and support weekend foster carers – known as Weekenders – who build regular, long-term relationships with children and young people supported by local authorities. It is about showing up, making a difference and becoming an adult a young person can count on.
The programme is entering an exciting period of growth. We are expanding our partnerships with Regional Care Cooperatives, Fostering Hubs and local authorities across England, currently including London, the South West, North West and North East.
THE ROLE – Lead delivery, develop people and stay close to practice
As a Weekenders Programme Manager, you will turn our ambition into consistently excellent delivery. You will lead the day-to-day support of applicants across an agreed portfolio of areas, making sure prospective Weekenders receive a warm, responsive and motivational experience and that our partners can rely on us to deliver what we have agreed.
This is a people-management and delivery role with a strong connection to practice. You will line-manage Journey Guides, manage a network of independent social workers (ISWs), lead our prep group training and undertake some intro chats yourself.
The role does not carry a statutory caseload. It does carry real responsibility for safeguarding, practice quality, operational oversight and relationships across a growing, geographically distributed programme.
Delivery Leadership: Lead programme delivery
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Take day-to-day responsibility for Weekenders delivery across an agreed portfolio of Fostering Hubs and local authority partners.
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Turn partnership agreements and local processes into clear applicant journeys, with roles, handovers and timescales understood by everyone involved.
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Plan capacity across Journey Guides, ISWs, prep group training and your own direct work so that delivery keeps pace with demand.
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Monitor applicant progress, identify delays or risks early and work with colleagues and partners to find practical solutions.
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Maintain a consistent Now Foster experience across regions while adapting thoughtfully to local contexts.
People Management: Manage and develop Journey Guides
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Provide reflective one-to-one and group supervision, clear objectives and timely feedback.
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Allocate work fairly, monitor workloads and create the structure needed for responsive applicant support.
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Coach Journey Guides in relationship-based, strengths-based and motivational conversations, using observation, role play and practice review where helpful.
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Support sound judgement, safe practice and professional boundaries, addressing performance or wellbeing concerns early and constructively.
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Build a connected team culture in which people share learning, ask for help and take ownership.
Practice Oversight: Manage ISWs and assure practice quality
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Build and maintain a reliable pool of qualified, registered ISWs to undertake initial home visits and teach on prep group training days.
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Coordinate ISW recruitment, onboarding, availability, allocation and briefing in line with our safer recruitment and practice arrangements.
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Set clear expectations for the quality, timeliness and tone of home visits, written outputs, training and feedback.
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Review quality, provide constructive feedback and address concerns promptly, while forecasting capacity and arranging cover.
Training: Plan, staff and lead prep group training
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Own the planning and delivery of prep group training across programme areas, including schedules, venues or online delivery, materials, communications and staffing.
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Facilitate and teach on prep groups, modelling inclusive, relational and reflective practice.
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Brief and support ISW co-facilitators so sessions are coherent, well-paced and grounded in the realities of fostering.
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Make sure applicants can reflect meaningfully on children's needs, safer caring, trauma-informed care, cultural matching and working with fostering services.
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Ensure observations and training feedback are recorded sensitively and on time, and use feedback to strengthen future delivery.
Relationships: Stay close to applicants and partners
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Undertake some intro chats, particularly where additional experience, judgement or continuity is needed.
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Step into complex applicant situations or difficult conversations without taking over work appropriately held by Journey Guides.
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Develop trusted operational relationships with Fostering Hubs, Regional Care Cooperatives, local authority fostering teams and other partners.
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Work through differences or blockages constructively, combining persistence with curiosity about other people's pressures and perspectives.
Programme Addurance: Safeguarding, quality and improvement
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Promote a strong safeguarding culture and ensure concerns are recognised, recorded and escalated appropriately.
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Maintain accurate, timely records and use pipeline data, feedback and practice observations to understand performance and improve delivery.
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Contribute to the development of tools, guidance, communications and digital workflows as Weekenders grows.
WHO WE'RE LOOKING FOR – Experience, judgement and a strongly relational approach
Essential
You will need a recognised social work qualification and current registration with Social Work England. Beyond that, we are looking for someone who can combine strong practice judgement with people leadership and operational oversight.
You will thrive in this role if you have
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People-management experience – line-managing, supervising or developing staff, including giving feedback and supporting performance and wellbeing.
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Operational leadership – experience leading a service, programme or complex workflow with multiple people, deadlines and handovers.
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Children's services experience – in fostering, children's social care or a closely related setting, with a sound understanding of safeguarding and professional accountability.
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Training confidence – experience planning and delivering engaging adult learning, workshops or group training.
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Partnership skills – experience building productive relationships across organisational boundaries and working through operational challenges.
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A relational approach – able to hold warm, purposeful and appropriately challenging conversations with people from a wide range of backgrounds.
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Strong organisation and judgement – able to prioritise, delegate, manage dependencies and recognise what needs closer oversight or escalation.
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Digital and data confidence – comfortable using CRM and workflow systems, interpreting delivery information and turning insight into action.
The way you work matters
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Children first – you keep children's needs, relationships and long-term outcomes at the centre of decisions.
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Warm and reflective – you build genuine relationships, remain curious about your own impact and welcome feedback.
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Courageous and accountable – you name concerns, make decisions, follow through and own mistakes.
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Collaborative – you share learning generously while maintaining clear accountability.
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Adaptable – you are comfortable in a small, ambitious organisation where roles and systems continue to evolve.
Bonus points for
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Lived experience of the care system.
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Training or experience in motivational interviewing, systemic practice, coaching or another relational approach.
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Experience of foster carer recruitment, initial visits, assessment, prep groups, panel or post-approval support.
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Experience commissioning, coordinating or quality-assuring ISWs, associates or other independent practitioners.
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A practice educator, adult-teaching or training qualification, or substantial equivalent experience.
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Experience scaling a service across regions or working with a dispersed team and multiple delivery partners.
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Project, budget, contract, risk or resource-management experience.
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Experience of co-production, service design or continuous improvement.
WHAT IS IN IT FOR YOU
Joining Now Foster means being part of something different. We are small, ambitious and innovative, and you will have genuine influence over how Weekenders grows. You will stay close to practice and impact without carrying a statutory caseload.
You will join a supportive, collaborative team that cares about doing excellent work in a sustainable and humane way. We work a 37.5-hour week and trust people to manage their time with balance. The programme sometimes requires evening work, weekend training days or travel, and we flex working time around those commitments.
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Salary from £40,000.
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28 days of annual leave plus bank holidays.
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Home-based working with regular co-working and team days.
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Travel and reasonable work expenses covered in line with Now Foster policy.
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The tools and technology you need to work effectively.
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Workplace pension scheme
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The opportunity to help build a bold, lasting and more relational approach to fostering.
We know strong candidates do not always meet every desirable criterion. If the purpose of the role excites you and your experience gives you a strong foundation for the essentials, we encourage you to apply.
RECRUITMENT PROCESS – Key dates and how to apply
- Applications close – Sunday 20 September 2026 at 23:30
- First-round interviews – Online planned for Monday 28 and Tuesday 29 September 2026
- Role play – For candidates progressing to the second round, before the second interview. 30 mins, completed online with one of our Weekenders.
- Second-round interviews– In person planned for Tuesday 6 and Wednesday 7 October 2026 (reasonable travel expenses covered)
Early application is encouraged. We may close the advert before 20 September if we receive a sufficient number of strong applications.
HOW TO APPLY
Please apply through the Charity Jobs listing by the closing date. Candidates invited to interview will receive further information about the format and preparation in advance.
You must have the right to work in the UK. Appointment is subject to current registration with Social Work England, a satisfactory Enhanced DBS check and our other safer recruitment requirements.
We recognise that candidates may use generative AI tools to support their application. This is acceptable, but your application must remain an authentic reflection of your own experience and motivation. Please tell us if and how you used AI as part of preparing it.
As a small charity unfortunately we do not have capacity to respond to unsuccessful candidates or offer feedback at the application stage. Please assume you have been unsuccessful on this occasion if you do not hear from us before the interview dates.
OUR COMMITMENT TO EQUALITY
Now Foster is committed to being an equal opportunities employer. We celebrate diversity and actively encourage applications from people of all backgrounds, identities and experiences. Recruitment decisions are made using fair, objective and transparent criteria, and we will make reasonable adjustments so the process is accessible.
If you want to help grow a pioneering programme, develop a thoughtful team and create more lasting relationships for children and young people, we would love to hear from you.
Your answers to the four questions when you click apply are what we assess. All answers up to 300 words. Allow around 90 minutes in total. We ask for a CV because the platform requires one, but we score the questions first and use the CV only for factual checks after shortlisting.
The client requests no contact from agencies or media sales.
The young people, children and families that we support are at the heart of everything we do at Mermaids. The work that we do has significantly expanded and we now need a highly effective and experienced Youth Advocacy Manager to join the organisation. The Youth Advocacy Manager plays a crucial role in empowering trans youth, advocating for their rights and fostering inclusive and supportive communities where they can thrive. This role is a core part of our management team and will drive the organization to ensure that youth voice is centred across all of our work.
Mermaids is an equal opportunity employer. We encourage applications from those with lived experiences (directly or indirectly) and/or close ties to the LGBTQ+ community. We actively support and encourage people from a variety of backgrounds and experiences to join us and shape what we do. We are particularly keen to receive applications from BPOC (black and people of colour) and/or disabled and trans candidates.
Supporting trans, non-binary and gender-diverse children, young people and their families since 1995
The client requests no contact from agencies or media sales.
The Opportunity
As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.
You will champion the Employer Programme internally, forging effective collaborations with colleagues across the organisation to ensure that our work with employers is understood and celebrated, and that opportunities to promote, develop and grow are maximised.
Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. A key priority for this role will be a strategic growth plan for the Employer Programme that focuses on growing Index entrants, diversifying employment sectors, progressing employer best practice and maximising revenue.
By collaborating with internal teams and existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.
We’re looking for someone who is willing and able to move easily between strategic thinking, marketing and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.
Location: We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
When in the office you will be based in one of our regional offices (either Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle – depending on preference and accessibility). This is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.
Contract: Full-time/Part-time, Permanent
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are open to flexible working arrangements such as part-time, compressed hours, flexitime and job-shares.
Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
Key Responsibilities:
1. Customer service and value proposition
- Develop value propositions for the SMEI and other employer products and services to help employers understand and improve social mobility in the workplace
- Create and develop assets and activities to market the Employer Programme to employers across a range of platforms
- Define the customer journey for the SMEI and ensure seamless customer experience, with clear and proactive communication and relevant content and resources
- Actively manage and steward the customer pipeline for the SMEI and broader Employer Programme, reporting on prospects, acquisition and conversion
- Gather customer feedback and market insights to help improve and develop products and services
2. Product ownership and project management
- Project manage the Programme, with responsibility for key delivery areas yourself, as well as working with the Senior Index Coordinator / Policy Officer and other colleagues/external suppliers to deliver
- Oversee the day-to-day delivery of the Programme and the annual Index scoring and feedback cycle, working with the Senior Policy Officer to ensure a smooth experience for employers
- Lead the annual cycle for the SMEI product and other employer products as they are developed: defining the scope of work and setting priorities, survey review and design, data collection, overseeing marking and reporting, product review and evaluation
- Manage all aspects of the Employer service, including the ongoing development of the digital platform, employer resources and online content
3. Product and service development
- Develop the Employer Programme by scoping, developing and delivering new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace, e.g. a consultancy offer, events, webinars, staff training and off-the-shelf resources
- Work with pro-bono supporters and existing partners to scope need, and test and pilot new products and services
- Responsible for the annual evaluation of the programme, drawing on data and policy evidence, customer feedback and sector insights to inform development
4. Stakeholder Management
- Champion and represent the Employer Programme externally, including attending and presenting at events, acting as spokesperson, meeting prospective entrants and other opportunities to grow connections and reach
- Engage with external stakeholders, such as employers, policy experts and social mobility practitioners, to understand key issues and trends relevant to workplace and employer-led social mobility
- Scope and create an external advisory group to support the development of the products and services that form part of the Employer Programme
- Seek opportunities to collaborate with external partners to share relevant content and tools, and co-create and develop new products and services
- Ensure that insights and impact from the Index and the SMF’s work with employers are communicated internally and externally
5. Systems and Processes
- Work with internal and external partners to ensure the Index is as technologically efficient as possible, e.g. automating aspects of the marking and feedback process, ensuring quality monitoring, evaluation and reporting and identifying and progressing other ways to drive efficiency and maximise reach, whilst retaining the quality of the programme
- Drive best practice and set a culture where digital tools are used effectively for relationship management and fundraising, including Salesforce
- Maintain accurate and up to date records, using SharePoint and our Salesforce CRM to support pipeline management, income tracking and partner record
6. Leadership and Development
- Play a proactive role in leading and inspiring the team, fostering a collaborative and creative culture of fundraising, income and product development
- Champion the Employer Programme internally, forging effective collaborations across the organisation to ensure that our work with employers is understood and celebrated, and that opportunities to promote, develop and grow are maximised. Key relationships will include colleagues working in communications, campaigns and advocacy, data, finance and programme development.
7. Line Management (Matrix Structure)
- Day-to-day people management
- Identify training and development needs; employ a coaching approach, and clarify opportunities for skill enhancement and career growth
- Recruit and induct new team members, and oversee the separation process for any leavers
- Reasonably support well-being; provide a supportive work environment, and address any issues that may impact the well-being and morale of your reports
Please see full job description attached for more details.
Person Specification:
We need someone who will demonstrate our organisational skills-based competencies - as listed below:
- Leadership
- Communication
- Adaptability
- Professionalism
- Decision-making
Technical knowledge, understanding and experience required:
Commercial and customer service:
- Demonstrable experience in managing pipelines and/or stewarding customers, demonstrating excellent customer service skills and a high attention to detail
- Confidence in public speaking, presenting or facilitating workshops with professional audiences
Project management and product development:
- Demonstrable experience designing, delivering and developing programmes, products and/or services that meet organisational needs
- Demonstrable experience in project management, shaping long-term strategy while managing day-to-day operations and delivery
Project management and product development:
- Strong interpersonal and communication skills, with experience building and managing relationships
IT skills:
- Experience using Microsoft Office
- Experience of using or understanding of CRM software to effectively support pipeline and partnership management e.g. Salesforce
- Experience of or understanding of managing and using digital platforms for programmes, products and/or services
Policy and data skills (desirable):
- Understanding of issues related to social mobility, diversity and inclusion, or workforce development
- Understanding of and/or experience in benchmarking tools, indices or assessment frameworks
See attached job description for more detail on the person specification
Ways of working:
- Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.
- Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings.
Benefits
- 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure.
- Cycle to Work scheme.
- 5% Salary sacrifice pension scheme with enhanced matching employer contributions
- Employee Assistance Programme available to staff and their family
- Flexible work options such as hybrid working, flexitime, part-time
- Regular staff team building and business planning “away days”
How to Apply
If you are interested in applying for this role, please head over to our website by 23:59, Thursday 3rd September and provide the following information:
1) An outline of your previous relevant job roles (job title and dates only)
2) A cover statement outlining your suitability for the role, with particular emphasis on how your experience, skills and knowledge meet the person specification (max. 750 words)
Thinking of using AI to help with your application? AI tools (such as Chat GTP, Gemini and Copilot) can help you research the SMF and the role you're applying for. They can also help you structure your application. The applications that stand out most are the ones that feel genuine and reflect your unique self and experiences.
Please note that generic applications and CV’s will not be considered.
We unlock potential, broaden horizons and create opportunities for young people


The client requests no contact from agencies or media sales.