Programme manager jobs in london

The Job (in a nutshell)

Leading the Education partnerships team,  responsibility for the development of all Educaiton customers and for maintaining the income generation and young people targets in line with the overall Trust strategy and annual requirements.

Who we’re looking for

A dynamic individual who is capable of balancing the mix of future vision with everyday demands.

This a senior management position which is responsible for the strategic direction and the leadership day to day operation of our extremely busy Education Team. The role requires you to be strategic but pragmatic, balancing the mission and purpose of The Trust with tactical day to day delivery of Sales support and partnership working across the organisation.

You will manage a team of up to ten direct reports, and will also need to build strong relationships across The Trust with fellow Senior Managers and Directors, and most specifically with our Centre Management teams, Fundraising and Marketing Teams. You will need to balance carefully the needs of our internal and external customers, allocating time and resources accordingly. Also, The Trust has a new strategic plan looking at growth of the number of young people we work with, including the recently launched Schools Adventure Programme.

Your experience

We would love you to have a strong background in Sales with proven effective results but also having commercial acumen and experience, with the ability to think and act strategically. You will have a minimum of three years experience of leading, managing and inspiring teams. A supportive approach to the development and coaching of the team is an essential element within this. 

The ability to work confidently and flexibly across all Trust departments, supporting where required. 

A solid knowledge of the Education Sector for both Scotland and England as well as proven relationship building skills, and enjoyment of working collaboratively across departments and at all levels through effective communication. 

Working for the Trust requires a Flexible ‘can-do’ attitude to workload, able to multitask and re-prioritise projects at short notice.

Areas of repsponsibility

• Leadership and management of the Education Team, providing direction, challenge, support and development as appropriate. This will also involve coaching and supporting the team in their professional development, as well as in the management and execution of sales targets.
• Development and ownership of The Education Team’s annual revenue target, specifically looking at Charitable funding levels, volumes and occupancy levels across all centres.
• Ownership of and responsibility for all aspects of the Education sector, ensuring that all aspects of marketing, sales, customer service, delivery and finance are reviewed and implemented to a high standard with the overall objective of informing greater impact for the clients
• Working collaboratively with Early Careers Business Development and Summer Adventures to share ownership of the current capacity levels. Ensuring optimum fill and a responsible client mix.
• Building strong relationships internally and externally. Developing and supporting the Education Team with new initiatives and lead generation ideas.
• Supporting the centre operational teams to have clarity of the sector and a deeper awareness of the Education teams role and focus.
• Ownership of the Education cost centre budget, including the development of return on investment data wherever possible.
• Optimising the use of all internal CRM systems and associated reporting for management purposes.
• Contributing to the work of the wider senior leadership team as required, including attending and contributing to senior team discussions, acting as an ambassador for The Trust at events and conferences, supporting colleagues in other areas of The Trust’s work.

Location: Home-based with average 1 day per week in head office / centre location. The role will include considerable travel.

Settling in period

There is a 3-month settling in period from contract start date.

The closing date is 21st November 2025 with first interviews taking place on 2nd December 2025.

Title:Corporate Fundraising Manager

Reporting To: Senior Corporate Partnerships Manager 

Location: Hybrid, working from home and our office based in West London

Salary: £30,000 - £33,000 per annum

Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 31st October 2025. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Job Summary 

Working with the Senior Corporate Partnership Manager, this role supports high-value corporate partnerships through engagement, stewardship, and identifying new opportunities aligned with the charity’s goals. This newly established role in the income team reflects the growth of MHI’s partnerships and offers an exciting opportunity for an ambitious corporate fundraiser with a passion for digital mental health. MHI is at a pivotal point in its development, having experienced significant growth since launching in 2017. Over the past 18 months, a primary focus has been on cultivating several major partners to support our core services (Shout and The Mix) and the development of three new digital mental health products. We are now looking to focus on these key partners, while expanding our portfolio of new opportunities. 

Key Responsibilities

• Support with high value corporate partnerships, including the delivery of employee engagement activities and communications, fundraising events and challenges
• Manage a portfolio of corporate partnerships, delivering first class stewardship and identifying and maximising opportunities for wider engagement
• Support the Senior Corporate Partnerships Manager to steward and engage partners and prospects, including thought leadership, communications, events, volunteering and fundraising activities
• Support with business development, utilising Salesforce, Pearlfinders and LinkedIn to identify and track opportunities
• Support the Senior Corporate Partnership Manager to create proposals, offers and presentations for new and existing partners
• Manage team administration, including merchandise orders
• Build excellent stakeholder relationships, keeping key contacts updated and ensuring partnership renewals
• Work with Commissioned Partnerships and Trust and Foundations colleagues to identify cross and upsell opportunities
• Work with the Public Fundraising team to promote challenge events and identify opportunities for our corporate partners
• Collaborate with internal teams - including Public Fundraising, Commissioned Partnerships, Trusts and Foundations, Data Insights, Clinical, Marketing, Volunteer, and Finance - to coordinate engagement, insights, assets, and timely communications.
• Build relationships with new potential corporate prospects for 2025 to 2028 income opportunities.
• Build relationships with counterparts of other third sector charitable organisations who MHI may work closely with for partnership opportunities.
• To take personal responsibility for keeping up to date with and contributing to the development of best practice in ways of working
• Commitment to high standards of service delivery and customer care
• At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity, and which demonstrates respect for all.
• To actively participate in regular team meetings, contributing to strategy, discussions and decisions which will be beneficial to the MHI activities.
• Willingness to work flexibly in approach to work and/or work time requirements.
• A commitment to personal development around working requirements which will include attending training courses.

Person Specification

Essential

• 3+ years working with corporate partners, including building at least one new large corporate partnership
• 3+ years experience of working on community fundraising projects with the charity or through a corporate partner
• Experience of being highly organised, managing multifaceted partnerships in a charity setting, covering multiple projects and teams, and including reporting.
• Excellent verbal and written communication skills, with the ability to communicate with varying audiences, including corporate partners
• A strong interest in mental health and in data and technology, and an understanding of corporate partnership opportunities for the sector

Desirable

• Experience of using Salesforce or equivalent CRM.
• Experience of both face to face and virtual stakeholder meetings with high value corporate funders
• Experience of building employee and/or community fundraising events and opportunities

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. 

We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally. 

About the role

We’re searching for a Regular Giving and Legacy Giving Manager to oversee a sector-leading, multi-channel appeal programme to increase numbers of gifts and donors to the University. Following the launch of Imperial’s bold and ambitious strategy we are preparing to launch a comprehensive fundraising campaign. The Regular Giving and Legacy Giving team will play a pivotal role in bringing about a step-change in regular, mid-value and legacy donations to the University.

The postholder will oversee and implement the overall strategy and supporter journey for alumni and donors primarily through direct mail, telephone, email and social media.

This is an exciting role with opportunities for the postholder to oversee an award-winning acquisition campaign, a brand new mid-value programme and a successful legacy marketing programme. The post holder will be instrumental in building collaboration with the Alumni Engagement team to promote philanthropy and take alumni on a journey to their first gift.

If you are a talented fundraising professional, who loves to collaborate, and has a proven track record in delivering excellent regular giving programmes in either the Higher Education or charity sector, we would love to hear from you.

What you would be doing

Working across the Regular Giving & Legacy Giving team, you will oversee supporter journeys for donors, working on cases for support, appeal development and data segmentation. You will have the opportunity to pilot new ideas as well as delivering a mature and sector-leading programme. Working across Advancement, you will build relationships with key internal stakeholders especially the Alumni Engagement team, Major Gift, and Event teams to capitalise on opportunities to embed regular giving and legacy messaging in all University activities.

What we are looking for

• Successful track record, in direct-marketing fundraising in Higher Education or the charity sector
• Proven track record of line management and professionally developing members of staff
• Ability to build strong relationships and collaboration among key stakeholders and teams
• Significant and demonstrable experience of managing and organising projects to agreed budgets, targets and timescales
• Significant and demonstrable experience of developing and evaluating compelling and response driven copy and creative
• Significant and demonstrable experience of interrogating, analysing, manipulating and interpreting large, complex data sets for targeting and segmentation purposes
• Experience of liaising with and managing a variety of internal and external stakeholders and obtaining buy in and support for projects
• Experience of working with external agencies (creative agencies, fundraising consultants, copywriters, mailing houses and printers)
• Experience of working effectively in a changing, fast paced and innovative environment.

What we can offer you

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

Further information

This is a full-time open-ended post (not less than 35 hours per week).

Closing date: 19 November 2025

At Ambitious about Autism, we are currently looking for a Trust Fundraiser to join our team.

This role will be a key part of our Philanthropy team, working on securing funding from charitable trusts and foundations with the capacity to give up to £30,000. The Philanthropy team is highly regarded, consistently bringing in over half of our organisation's total voluntary income.

You'll research, identify and drive forward new income opportunities, maintain relationships with existing donors and ensure our supporters have an excellent experience through giving to us. You'll deliver high quality, written applications and reports to trusts and foundations, in line with funder deadlines and keep in touch with donors and prospects via phone, virtually and in face-to-face meetings and visits.

We are looking for someone who has:

• The ability to manage a task or project from conception to completion and meeting set deadlines
• The ability to engage, inspire, manage and collaborate with internal and external stakeholders
• Excellent interpersonal written and verbal communication skills
• Ability to think creatively and innovatively to generate income in line with the organisational strategy
• Excellent organisational, prioritisation and time management skills in order to work to tight deadlines in a busy environment

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Head of Finance and Corporate Services

Make your next step a meaningful one.

This is an opportunity for an experienced finance professional to step into a senior role with purpose. The charity is growing, investing in its future and looking for a skilled and proactive leader to shape finance, strengthen operations and support long term sustainability.

Location: Billericay, Essex

Salary: £50,000 to £55,000

Contract: Full time, Permanent (flexible options available) Hybrid working

About the Role

This is a fantastic opportunity for someone ready to take their first step into a Head of role, or an established manager looking to make more of an impact. You will report directly to the Director responsible for Corporate Services and work closely with the Chief Executive, Trustees and senior team.

You will take ownership of all areas of finance including planning, reporting, controls, systems and compliance. You will also provide leadership to the Hydropool and Maintenance Managers, ensuring safe, efficient and cost-effective operations.

It is a varied role where you will lead financial strategy, improve processes, and play a key part in organisational growth and service development.

What You Will Do

• Lead financial planning, management and reporting
• Produce budgets, management accounts and forecasts
• Advise senior leaders and Trustees on strategy and performance
• Improve financial systems, controls and processes
• Oversee facilities and maintenance operations
• Manage the commercial performance of the hydropool service
• Line manage a small, dedicated team

About You

You are a qualified accountant (ACA, ACCA, CIMA or CIPFA) with strong financial management skills and the confidence to communicate clearly at all levels. You do not need to have worked in a charity before. What matters is that you bring:

• Excellent financial reporting and analysis skills
• Experience improving systems, processes or controls
• The ability to explain financial information to non-financial colleagues
• A proactive, curious and collaborative approach
• Strong communication and relationship building skills

What’s on Offer

• A senior, high-impact role in a values driven organisation
• Flexible working options and a supportive culture
• Blue Light Card and Cash Health Plan
• Employee Assistance Programme
• Free on-site parking
• Ongoing professional development and training
• Pension scheme

If you are a finance professional looking to lead with purpose and influence meaningful change, we would love to hear from you.

Other roles you may have experience of could include Finance Manager, Financial Controller, Senior Finance Business Partner, Finance and Operations Manager or Head of Finance. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Salary: £37,739.41 per annum plus £5023.71 London weighing allowance

Contract length: Permanent

Location: London Old Street (with flexibility to work from home)

Hours: 37.5 per week

Closing date: Tuesday the 18th of November at 11:30pm

Interviews will take place during the week commencing 24th November and will consist of a formal first-stage interview followed by a second stage

Shelter is looking for a new High Value Events Manager within our High Value Partnerships (HVP) team to deliver events for our High Value Partnership audiences across England and Scotland. Working to deliver first class events to attract and retain high value supporters in driving generosity for Shelter’s fight for home.

If you’re a creative, detail-oriented project manager with a real passion to deliver meaningful events to make a difference, we’d love to hear from you.

About the role

Shelter is looking for a dynamic and organised individual to become a High Value Events Manager to lead the delivery on inspiring and high-quality events for our High Value Partnerships audiences. This role involves engaging and retaining our high value supporters to create exceptional experiences for them that highlight the impact of their giving and continued support.

The role involves cross collaboration across teams, planning and delivering a variety of events, working from conception to executive and ensuring there is seamless coordination, strong ROI and excellence in supporter experience. It will include managing logistics, suppliers, budgets and systems and championing best practice in HVP Events across the organisation.

About you

You’re an experienced events professional with strong project management skills and a solid understanding of high value fundraising. A natural relationship builder, you’re confident with collaborating across different teams within and outside of fundraising to be able to deliver exceptional events for our supporters. You thrive in a busy environment, juggling multiple priorities with ease and your strong organisational skills ensure everything runs smoothly.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

How to apply

To apply, please click ‘Apply for Job’ below and submit a CV and supporting statement – this should be no longer than one side of A4. The supporting statement should outline how you meet the ‘About You’ and Shelter behaviours section of the job description.

Any application submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are looking for an Individual Giving Manager to lead the individual giving programme and deliver key activities aimed at building the charitys profile, donor base and unrestricted income.

This post would be suitable for someone looking to take the next step in their fundraising career with experience across a range of
individual giving income streams, preferably including cash appeals, regular giving, face-to-face and lottery.

This is a hybrid role with 3 days a week in the South West London office.

The charity
A collaborative, welcoming health charity, dedicated to supporting those in need of care and their families. You would be joining a passionate organisation with a tight knit and supportive working culture, who work on site with their beneficiaries and offer compettive staff benefits.

The Role
Lead the delivery of the annual multi-channel Christmas appeal, ensuring targets are met and implementing strategies to grow income each year.

Oversee retention activity and donor stewardship to ensure an excellent standard of supporter care across IG income streams.

Establish automated digital donor journeys across IG and refine these to improve conversion and repeat giving.

Lead on the production of legacy marketing campaigns and materials.

Staff Management - Carry out all line management duties in line with organisational policy and procedure

The Candidate
An excellent understanding of direct and digital marketing principles, strategies and best practices, including the delivery of effective donor or customer journeys.

Experience leading individuals and/or teams, motivating them to achieve goals and perform at their best.

Demonstrable experience of delivering a successful multi-channel marketing campaign.

Experience setting and managing fundraising income and expenditure budgets.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About Us

Literacy Pirates’ vision is for every child to have the literacy skills, confidence and perseverance to succeed at school and beyond. We provide free, after-school literacy support to children who are falling behind in class and who have fewer opportunities for additional support due to their personal circumstances than others. Founded in East London, Literacy Pirates’ programme now runs online and serves children anywhere in the United Kingdom.
 
Literacy Pirates is on an exciting journey of growth, rolling out our innovative learning programme to reach more children than ever before. An ambitious, fast-growing charity we have set ourselves a goal of reaching 3,000 children a year nationally, by 2030 compared with 650 this year. To support this, the fundraising team must double the charity’s revenue over the next four years, from £1million to £2million annually. 

This is an exciting opportunity for an ambitious Trust and Foundation specialist with a keen interest in developing strategy and a flair for building strong relationships with funders. You will be excited to play a pivotal role in the growth of this charity, knowing the huge impact every new grant will have on the number of disadvantaged young people we are able to support. You will have significant freedom to design and execute a strong growth-oriented trusts strategy.

What we're Looking for

• Proven track record of securing significant multi-year grants from trusts and foundations. 
• Strong grant-writing skills with the ability to produce clear, persuasive, and tailored proposals. 
• Experience using AI to generate proposals and grant reports time-efficiently. 
• Excellent relationship building and management skills, with experience engaging funders and external stakeholders. 
• Strong track record of prospect research using a mixture of techniques and strategies 
• Experience representing an organisation at events and conferences.  
• Strong numeracy and experience in preparing budgets for funders. 
• Highly organised, with the ability to manage multiple deadlines and priorities. 
• Familiarity with Salesforce or other CRM systems. 
• Commitment to safeguarding and the welfare of children and young people. 
• Commitment to the mission of improving outcomes for children from less advantaged backgrounds. 
• Knowledge of the education sector a plus, but not essential. 

Responsibilities

• Research and identify trusts, foundations, and other funding opportunities to grow Literacy Pirates’ funding base. 
• Develop a pipeline of high-quality funding applications to meet agreed income targets. 
• Write or generate compelling funding proposals and grant applications, drawing on organisational impact data and stories
• Place AI tools at the centre of routine content generation for applications and reports. 
• Build and maintain excellent interpersonal relationships with funders, ensuring effective stewardship at all stages. 
• Attend conferences and networking events, and arrange funder visits, meetings. 
• Track progress against targets and provide regular updates to the Head of Development.
• Provide support and leadership to the broader fundraising team 
• Contribute to the development of the charity’s wider fundraising strategy, ensuring trusts and foundations income complements individual giving, corporate partnerships, and community events. 
• Work with the Education and Comms team to ensure the right impact data and case studies are available to strengthen proposals and reports and contribute to organisation’s marketing work 
• Ensure accurate and up-to-date records of applications, grants, and funder communications in the CRM system. 
• Monitor sector trends and share insights on funding opportunities and best practice. 

Are you passionate about justice, equity, and inclusion? Do you have the vision and leadership to help shape a Church that truly reflects the diversity of its people?

The Methodist Church in Britain is seeking a Director for Inclusion to lead and champion our commitment to becoming a fully inclusive, justice-seeking, evangelistic and growing Church. This pivotal role will provide strategic direction and expert guidance to embed the principles of Justice, Dignity and Solidarity (JDS) across the Connexion, in alignment with the God for All and Justice-Seeking Church strategies.

Key Responsibilities:

• Lead the implementation and development of the JDS strategy across the Connexion.
• Advise the Conference, Connexional Council, and JDS Committee on inclusion-related strategy and policy.
• Line manage the JDS Programme Coordinator and oversee support for District EDI Officers and Solidarity Circle Coordinators.
• Drive cultural and systemic change within the Church to promote greater representation and participation.
• Represent the Methodist Church in external EDI forums and foster ecumenical partnerships.
• Collaborate with HR and colleagues together with key stakeholders on benchmarking, training, and data analysis related to EDI.

About You:

You will be a strategic thinker and compassionate leader, with:

• A degree-level education and demonstrable experience in EDI leadership.
• Proven ability to influence change, manage complex projects, and communicate effectively across diverse audiences.
• A deep understanding of inclusion within faith-based contexts, and a commitment to the mission of the Methodist Church.
• Excellent interpersonal, theological reflection, and presentation skills.
• Willingness to work flexibly, including occasional evenings and weekends.

Why Join Us?

This is a unique opportunity to make a lasting impact on the life and witness of the Methodist Church. You’ll be part of a passionate team working to ensure that justice, dignity and solidarity are at the heart of everything we do

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing date: 24 November 2025

Interviews will be held in London on: 9 December 2025

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Region: South West, including Cornwall, Devon, Somerset, Dorset, Gloucestershire and Wiltshire

Contract: 18 months fixed term, full-time

Interview dates: Thursday 20th November (virtual)

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing
• we have a Menopause Friendly accreditation and are a Disability Confident employer

This is an exciting opportunity to join the Business and Service Development Team at Dementia UK as a Regional Account Manager, where you’ll play a vital role in our strategy plans in managing and expanding Admiral Nursing Services across health and social care settings throughout the UK.

Whilst this role is an 18-month fixed term contract to cover an internal secondment, there are plans for future growth in the team in response to our ambitious five-year organisational strategy, where we are aiming to significantly increase the number of Admiral Nurses in our hosted services.

As a Regional Account Manager, you will oversee a portfolio of both new and established Admiral Nurse services. You will help implement, monitor, and ensure they meet quality standards and align with our Common Business Process. In addition, you will represent Dementia UK with key commissioners and stakeholders, influencing local dementia strategies and ensuring that Admiral Nursing remains central to service design, supporting the overall delivery of Dementia UK’s strategy.

We are looking for you to bring substantial experience in partnership development, account management, and project management. Having previous experience in the health and social care sector is essential, along with an understanding of government policies related to older people’s mental health, carers, and dementia.

This is a remote role, with occasional travel across the South West region, including Cornwall, Devon, Somerset, Dorset, Gloucestershire and Wiltshire, to attend meetings and engage with key stakeholders. Ideally, you will be based within this area, willing and able to travel.

Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with us.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
• Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage the removal process and consent process
• Assist with sending out problem payment letters
• Following up cancelled regular payments as part of the winback process
• Assist with handling material requests and recording actions on the Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Senior Supporter Care Manager

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

The Role

To provide health and safety monitoring support to the housing team. This will include maintaining and updating local and central health and safety records and carrying out local health and safety inspections and checks using CIHA’s standard recording processes. Ensure tenants understand their health and safety obligations and support housing officers to take enforcement action as necessary.

Our Organisation

Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

Senior Public Relations Manager 

Contract type:12 months Fixed Term Maternity Cover, 35 hours per week

Location: London, United Kingdom. Subject to right-to-work.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £48,867 – £51,439 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The media team strategically leads on both proactive and reactive media activity, engaging with journalists to support WaterAid’s mass engagement, partnerships, brand awareness and political influencing. 

As our Senior PR Manager, you will lead the public relations function for WaterAid and work closely with the three senior media officers you manage, to drive sustainable change.

In this role, you will:

• Lead on developing and delivering innovative integrated, digital first PR campaigns that achieve impactful national, international, local and digital coverage, to support our fundraising and public engagement activities, build WaterAid’s profile, and align with wider organisational aims 

• Manage our media around our high-profile strategic partnerships to deliver media projects that meet shared objectives and help our partners become influencers in their sector to drive change 

• Work with the Celebrity and Influencer team to develop effective ways to work with high-profile supporters to build awareness of WaterAid and our work 

• Act as a media spokesperson for WaterAid as required, briefing journalists on and off the record and giving media interviews where necessary 

• Provide professional advice and support to colleagues in the UK, including our Chief Executive and within the WaterAid federation involved in media relations work, and identify opportunities to coordinate media moments across the organisation 

• Manage reputational issues where appropriate in coordination with the Head of Media 

• Write and edit copy as required for print and web outlets 

• Monitor and evaluate coverage and the wider impacts of our media work to guide future strategies 
• Build and maintain relationships with key journalists and broadcasters including the planning and managing of trips to country programmes with journalists, celebrities or for content gathering 

• Join the 24/7 on-call rota and be prepared for travel in the UK and overseas - usually around two weeks per year - as well as some work outside normal office hours, as necessary 

• Undertake any other responsibilities, tasks or activities as reasonably required, including deputising for the Head of Media 

• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience of leading, managing and motivating others and driving change 

• Considerable proven experience of working in an in-house media team or PR agency 

• Proven experience of creating and delivering effective and innovative integrated, multi-channel media campaigns with digital media at their core 

• Proven experience of liaising with journalists of all levels especially national and consumer media 

• Experience of utilising digital and social media to deliver PR objectives and aligning media work with owned, shared and paid activities 

• Proven ability to prioritise workload and work under pressure 

• Proven ability to organise, coordinate and evaluate successful projects 

• Strong leadership skills and the ability to motivate and inspire others 

• Excellent verbal communication skills 

• Excellent command of written English to produce written media work of high quality 

• Ability to forge effective working relationships within the team, wider comms department and with colleagues from across the organisation as well as external stakeholders 

• Commitment to personal learning, development and improvement in pursuit of own objectives and those of the team and organisation 

• Commitment to WaterAid’s values and a working style that reflects these 

Although not essential, we’d prefer you to have:

• Experience of international development issues and/or working in the voluntary sector in a communications role 

• Background in journalism 

Closing date: Applications close 12:00 PM UK time on Monday 10 November 2025. Interviews are expected to take place week commencing 17 November 2025.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

Advice & Triage Service Manager

Salary: £55,544 – £61,000 per annum 
Hours: 35 hours per week (28 hours per week will be considered)
Contract: Permanent 
Location: Kennedy Leigh Family Centre, Hendon (Hybrid working available)

Interviews: 24th & 25th November, 2025

Are you passionate about helping families with diverse needs have a positive experience when accessing social care?

Do you want to work in a dynamic partnership of 12 community organisations?

Are you up for the challenge of establishing referral pathways and embedding a new advice, triage and support service?

If you’re saying yes to the above, we would welcome an application from you.

About the Role

We’re recruiting an Advice & Triage Service Manager to lead Norwood’s new Advice Triage Service (Open Front Door), a flagship access point for families, professionals, and community partners seeking advice and guidance across children’s and adult social care.  This is a key leadership role overseeing the service’s launch, growth and delivery, with responsibility for operational performance, stakeholder engagement and service innovation. 

You’ll build and lead a committed triage team, align referral pathways across Norwood’s services, and work closely with external partners across the Jewish community and statutory sectors.  This role offers a unique opportunity to shape a model that puts accessibility and cultural sensitivity at the centre of how families seek support.

About Norwood

Founded in 1795, Norwood is the UK’s oldest Jewish charity, supporting neurodivergent children, their families, and adults with neurodevelopmental disabilities.

At Norwood, you’ll make a real difference every day.  You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging.  We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Your Day-to-Day

As Advice & Triage Service Manager you’ll:

• Deliver: establish and embed the Advice Triage (OFD) model for public launch in March 2026
• Lead: recruit, manage and motivate a multi-disciplinary team including triage workers, referrals staff, and reception
• Develop processes: create triage protocols, safeguarding and referral procedures, and escalation frameworks
• Be client focused: oversee a first class inbound query management across all contact channels
• Champion collaboration: coordinate referral pathways with   key partners, and build strategic relationships with schools, synagogues, charities and LA/NHS services
• Design: manage the design and population of an online service directory
• Turn up the volume: work with communication and engagement teams to promote the service
• Ensure great customer service: oversee the development and rollout of a CRM system
• Analyse and evaluate: lead service evaluation, report to senior leadership  and funders, and embed co-production in service design

Qualifications, Training and Experience

Essential:

• Relevant degree in Social Work, Health, Education, or Management; And/or Leadership or project management qualification
• 3+ years’ experience in social care, education, or advice services
• Proven ability to lead services, manage teams, and deliver change
• Strong knowledge of referral systems across the voluntary and statutory sectors
• Sound safeguarding knowledge
• Excellent stakeholder, communication and CRM skills

Desirable:

• Knowledge of the Jewish community and culturally specific services
• Experience setting up a helpline, triage service or call centre
• Familiarity with neurodivergent support needs and transitions
• Experience developing service directories or digital tools

Reward & Benefits

We offer a supportive, purpose-driven environment with:

• Hybrid and flexible working (Finish at 13:00 on Friday’s)
• 21 days annual leave + Bank Holidays + Jewish Holidays (pro rata if part-time)
• Employee Assistance Programme
• Blue Light Card discount scheme access
• Cycle to Work scheme
• Health cash plan including dental, optical, physio and other benefits
• Opportunities for development and leadership coaching

To apply: 

• Please submit your CV along with a 500 word cover letter outlining how you meet the criteria set out in the person specification.
• Please also review the attached candidate pack