Programme Manager Jobs
Listening Books is a charity that provides an excellent audiobook lending service to people whose illness, disability, learning or mental health difficulty, impacts on their ability to read the printed word. Our audiobook catalogue contains over 10,000 titles and we have a total reach of 100,000 members across the UK. We believe that books should be accessible to everyone.
We have a fantastic opportunity for the right candidate to join our small team to help grow Listening Books' reach. If you have excellent organisational and research skills, would like to expand your experience in the charity sector and are interested in representing a charity that supports anyone with a print impairment, then we would love to hear from you.
The successful candidate will provide administrative support to the charity, including answering the main telephone line, opening and processing post, booking couriers and obtaining permission to use members’ quotes in marketing materials.
They will undertake the retention of its sponsored and paying members, by contacting renewing individual and organisational members, with the intention of retaining as many as possible and encouraging their use of the audiobook service.
They will also help increase referrals to our service, by building and developing relationships with local partner charities and other relevant organisations. They will allocate funding to eligible new and renewing sponsored members, helping to meet our funding requirements and expand the charity’s membership base.
Please apply with your CV and a covering letter outlining how you meet the person specification and the job description. Applications should be addressed to Claire Teasell.
We believe that books should be accessible to everyone.
The client requests no contact from agencies or media sales.
Vista changes lives. We are the leading local charity working with children and adults affected by sight loss and are looking for a candidate with strong charity finance and board governance experience to join our team.
You are all the things a good FD should be, with extensive experience of working at a senior level in the charity sector which has taught you how to support colleagues at all levels. You have a good head for governance, are naturally patient and systematic and want a board-level role that allows you to make a genuine impact on people’s lives.
As Director of Finance and Governance you will also be our Company Secretary and DPO, supporting the CEO and Board of Trustees to ensure that Vista is fully compliant with all regulatory requirements.
Vista is going through a period of change and service development so we are looking for someone who is willing to embrace this and has the requisite imagination and foresight to thrive in this environment.
Benefits: 31 days annual leave (pro-rota for part time), inclusive of bank holidays, plus your birthday off as a gift from Vista; extended maternity/paternity leave; full training for the role; flexible and hybrid working; excellent health benefits; free and unlimited access to an independent and confidential Employee Assistance Programme.
We welcome applications from all candidates, regardless of any protected characteristic and are an equal opportunity employer. We particularly welcome applications from candidates with disabilities including visual impairment, and we encourage applications from such people who are under-represented in our workforce and face disadvantage on account of disability. All candidates will be treated equally, and we will base decisions on appointments on the merits of the candidates.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Title: Employment Broker
Reporting To: Employment & Skills Manager
Staff Responsibility: None
Salary: £32,000, 35 hours per week
Location: North London – main office is in Kentish Town
DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.
Context of Job
AFK (Action For Kids) is a national charity helping young people with disabilities to develop their independence and find employment. Our vision is a world where all people living with a disability get to lead the life they choose. As part of this we provide bespoke employment skills and organise work experience placements across North London. At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 26.
Job Purpose
To support young people aged 18+ who have disabilities and/or are neurodiverse to gain employment. The role will be to primarily liaise with businesses and employers to broker new opportunities for supported and unsupported employment. You will also work with a small caseload of young people, assessing their employability skills. You will work closely with the Employment & Skills team to place young people from the Employment Coaches caseloads into employment, as well as locate some voluntary roles and work placements. You will deliver one to one job coaching to enable young people to progress towards their own goals and objectives.
Working Conditions
The post is 35 hours a week, normally between 9.30am – 5.30pm. The post holder may be expected to work some evenings and weekends as required by the job. There is a TOIL policy. This role is peripatetic within London.
Principle Responsibilities
- Engage with businesses and employers to source and secure employment opportunities for the young people AFK work with.
- Encourage businesses and employers to offer volunteering, work tasters and work placements that may also lead to paid opportunities for young people.
- Develop and maintain knowledge of the local labour market & opportunities relating to employment, work tasters, work placements and volunteering.
- Develop and maintain effective working relationships with local employer groups, statutory, voluntary and private organisations to support the development of suitable opportunities.
- Participate in employer visits with young people to engage them in the different workplace roles to further aid their choices in employment.
- Provide training / advice to employers as required.
- Provide employment support for the Employment & Skills team and produce monthly updates in line with AFKs key performance indicators (KPIs).
- Work with 1 or 2 young people to identify and support their aspirations for future employment.
- Identify any financial implications for individuals relating to full and part-time employment in connection with disability benefits.
- Work closely with the Senior Employment Coach to match opportunities for young people from the caseloads of Employment Coaches.
- Participate in regular 1-1 supervision with the Employment & Skills manager.
- Support young people in the workplace if required.
- Refer young people for specialist advice and support where appropriate.
- Monitor the progress of individuals and keep appropriate records.
- Provide timely reports and keep AFK recording systems up to date.
- Undertake necessary administrative duties relating to the role.
- Undertake learning & development as identified via appraisals and reviews.
- Carry out other duties as deemed appropriate to the post by the Executive Director of Services and the Employment & Skills manager.
For person specification please see the attached Job Description
To apply
We would like to hear from you if your values align with ours of being collaborative, person centred and empowering.
Please send your CV and a cover letter outlining your suitability for the role.
Closing date Tuesday 13th May 2024, 23:59
Interviews will be held on Wednesday 22nd May from 10am
To apply please submit your CV and a cover letter outlining your suitability for the role
Our mission is to enable as many disabled young people as possible the opportunity to work or volunteer in the community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join us for fun and fundraising at Swings & Smiles. We are based in Thatcham, West Berkshire, and support families in the neighboring counties of Hampshire, Wiltshire, and Oxfordshire. We provide an environment where people with special needs and their carers, siblings or the whole family can play together without the pressures often experienced in wider community settings.
Do you thrive on building relationships and securing funding? Are you passionate about making a positive impact? Can you develop compelling grant proposals that align with our mission and funding priorities? Will you cultivate relationships with potential donors and community partners? We would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Haven House Children’s Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities. Since the hospice began it has gone from strength to strength both in terms of the care we provide to children and families as well as the close bonds we have developed and nurtured with individuals and organisations in our community who are inspired by our work.
This is a great time to join the team at Haven House, our Community & Events team are working on a new strategy to increase income and engagement with our local community. This new and exciting role will give the successful candidate the opportunity to work across our community and event income lines, taking responsibility for raising income from a wide variety of supporters. We’re looking for an individual who can hit the ground running, complimenting a team that proactively develops and drives our community and events portfolio.
At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.
The person who gets this amazing job will need to have lots of energy and be full of ideas as we want someone who will bring fresh ideas into the mix and the personal drive to execute them. We want someone to join us who loves being part of a hardworking and collaborative team.
If this role sounds right for you and you have the right skills and experience, please download the job description and apply by returning the application form to the Resourcing team.
Benefits
As an employee you will be entitled to the following range of benefits:
· Hybrid office/home arrangement
· 27 days' annual leave
· Pension scheme (company matches contribution up to 7%)
· Free onsite parking
· Employee Assistance Programme
· Eye care voucher scheme
· Cycle to work scheme
If you are a potential candidate who would like to have an informal chat with someone about the role before applying, please email the HR department and someone will come back to you.
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Closing date: 16 May 2024
Interview: 20 May 2024
Please note, we reserve the right to interview on a rolling basis so this role may close before the above date if we find a successful candidate.
The client requests no contact from agencies or media sales.
CamSight is a respected charity that supports local people of all ages living with low vision and blindness in Cambridgeshire to live the lives they choose. The charity offers an holistic service ensuring any person with a vision impairment gets the support they need, when they need it.
We are looking to recruit a Corporate and Partnerships Fundraiser to raise the profile and awareness of CamSight and increase income through developing and securing a range of funding streams including Corporates and their employees whilst developing new relationships and partnerships. The post holder will help to develop and ensure the effective delivery of the corporate and partnerships fundraising strategy to generate sustainable income from new and existing partnerships.
The role will help grow our portfolio of partnerships, working collaboratively to explore ideas and launch new initiatives to help us achieve our mission. The role plays an important part in helping us to meet our fundraising targets and increasing participation and engagement in our fundraising activities.
We are also currently recruiting for a part-time (21 hours) Community and Events Fundraiser and would welcome applicants interested in a full-time role (35 hours a week) covering both job descriptions. If this is of interest, please make this clear in your covering letter.
If you are keen on joining our forward looking, successful and thriving organisation and taking the next step in your career, then apply now.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for an expert who can bring their enthusiasm and knowledge of autistic learners with complex needs to join our team as our resident complex needs expert. You will work with a group of learners who have a combination of conditions and differences that make learning more challenging in all areas of life. It may be ADHD, Down’s syndrome, OCD or a genetic difference, but all our learners have the opportunity to make their life into what they want it to be. Your role will be to enable this and remove the barriers. Do you want to be an enabler of independence, work skills and functional skills?
This role reports to the Aspirations Manager, and you will be responsible for the necessary work for your small group of learners. None of our groups are above 7 learners, all groups have support workers, and some have 1:1 support. There will be a team with you leading and working to celebrate the achievements and find solutions to the barriers our learners face.
Who we are:
At Red2Green, we have a vision that everyone should be confident in their own ability, be part of a community, enjoy their life, have the best possible access to independence, and, if they desire to, should be able to work. We offer a range of opportunities to support and promote adults with autism and/or learning disabilities in Cambridgeshire to learn new skills, enjoy lots of different leisure activities, make new friends, gain confidence, and prepare themselves for employment where possible. We also work to raise awareness of the potential of people with disabilities to make a positive and valuable contribution to society.
Our Aspirations Service supports autistic clients to:
- gain maximum benefit from meaningful activities
- integrate with their peer group and encourage social inclusion
- increase independent living skills
- reach their targets and outcomes in accordance with their Educational Health Care Plan (EHCP) and annual reviews
- feel supported in the workplace in regard to their autism
Key duties and responsibilities of the role:
· Tutors Aspirations learners, leads the complex needs group and manages the staff within their group
· Supports learners needs and behaviours by creating and utilising positive behaviour support plans, risk assessments and staff’s knowledge of individuals within the group
· Organises, attends and takes a lead at EHCP reviews for their group, writes EHCP offers and provides professional reports when needed
- To promote good practice to upskill all relevant staff by using own training and knowledge, and is the resident complex needs expert
· Works as Deputy Designated Safeguard Lead (DDSL) for the complex needs group and stand in DDSL for Aspirations service when the Aspirations manager is absent
- Builds professional relationships with other agencies, provisions and professionals
- Builds good relationships with learners’ families/carers to make sure that they are involved (as appropriate) in developing learners’ skills and abilities
Person specification:
You will have:
· Experience teaching autistic learners and a good understanding of the complexities that come from having more than one diagnosis
- Experience of working with people with learning disabilities
- Experience of working with those who may display challenging behaviours
- Experience of leading support staff
· Understanding of Education Health Care Plans
· Understanding of safeguarding duty
· Qualification for teaching (adults or QTS)
Benefits:
· Red2Green is located in a beautiful rural environment, with free and ample parking,
· We contribute 4% employer pension contributions
· Paid 20-minute break
· As a member of our support staff, you are provided with Red2Green T-shirts and hoodies.
· Training is provided and undertaken during working hours.
· We make staff wellbeing a priority, with 3 Mental Health First Aiders, and regular supervision sessions with managers.
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.
We will ask you to complete an application form and an equal opportunities form. Please let us know if you would like to arrange a tour to site before you complete this stage.
We support and promote people aged 16+ in Cambridgeshire and the surrounding areas who are autistic and/or have learning disabilities.
The client requests no contact from agencies or media sales.
Are you passionate about social media management and keen to develop your skills in project and housing management? Look no further! We're seeking a dynamic individual to join our team as a Business Development Administrator.
Key Responsibilities:
- Manage social media platforms and enhance our online presence.
- Coordinate small scale projects and events, ensuring smooth execution from start to finish.
- Oversee housing maintenance coordination, ensuring facilities are well-maintained.
Requirements:
- Strong communication skills and a creative talent for social media management.
- Attention to detail and ability to coordinate housing maintenance tasks.
- Enthusiasm to learn and grow.
Why Join Us?
- Exciting opportunity to develop your skills in a supportive environment.
- Work with a dynamic team passionate about innovation and growth.
- Comprehensive training provided to help you succeed in your role.
Benefits
- Holidays: 28 days holiday leave
- Pension contribution scheme
- Company employee assistance programme
- Fully funded training and development opportunities
Don't miss out on this incredible opportunity to start your career in business development!
CamSight is a respected charity that supports people living with low vision and blindness in Cambridgeshire to live the lives they choose. The charity offers an holistic service ensuring any person with a vision impairment gets the support they need, when they need it.
We are looking to recruit a Community and Events Fundraiser to raise the profile and awareness of CamSight and increase income through developing and securing a range of funding streams including individual supporters, challenge events, community, and digital fundraising. The post holder will help to develop and ensure the effective delivery of the community fundraising strategy in relation to generating sustainable income from third parties, brand campaigns and challenge events.
The role will help grow our portfolio of events, working collaboratively to explore ideas and launch new initiatives to help us achieve our mission. The role plays an important part in helping us to meet our fundraising targets by increasing participation and community engagement in our events and fundraising activities.
We are also currently recruiting for a part-time (21 hours) Corporate and Partnerships Fundraiser and would welcome applicants interested in a full-time role (35 hours a week) covering both job descriptions. If this is of interest, please make this clear in your covering letter.
If you are keen on joining our forward looking, successful and thriving organisation and taking the next step in your career, then apply now.
The client requests no contact from agencies or media sales.
Director of Finance and Operations
Salary: £73,109 FTE, £43,865 pro-rata for 21 hours per week
Letchworth Garden City with some remote / hybrid working
Part time (21 hours per week)
Permanent
Flexible working considered
Join our team
We are looking for an experienced Director of Finance and Operations to join our team. Are you someone who can provide strong strategic financial leadership and champion a positive working environment?
Our charity
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.
The role
To lead the Finance team to fulfil its role in enabling the MS Trust to achieve its mission and strategic aims. To ensure compliance with appropriate policy and regulations in respect of the financial management of the organisation. To take the lead on financial planning and actively contribute to the overall future strategic direction of the charity.
What we can offer
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28 days annual leave per year plus bank holidays, which increases with length of service to 30 days
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Company pension with enhanced employer contribution. Salary Sacrifice scheme available
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Death in service benefit
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Enhanced maternity, paternity and adoption pay
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Sick pay
-
Hybrid working
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Employee assistance programme
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Fantastic office location with free parking, local to town centre and train station with good transport links to London and Cambridge
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Learning and development policy to develop all staff
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Cycle to work scheme, volunteering day and season ticket loans.
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the EDI form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 9am 20 May 2024
First Interviews: w/c 27 May 2024
The client requests no contact from agencies or media sales.
Behaviour Consultant
Hours: Full Time (37.5 hours) Permanent
Location: Kent
Salary: £45,000 (unqualified) and £48,000 (qualified BCBA/UKBA(cert))
Sector: Charity, Health & Social Care, Learning Disabilities & Autism
Scope of the Job
This is an exciting opportunity for a passionate and dedicated behaviour consultant to support multiple people across Kent to live, love, thrive and belong. Supporting people in their own homes, you will have experience supporting people with a learning disability, autism, and mental health conditions who have also experienced trauma.
About Us
SeeAbility is a specialist registered charity with a 200-year history supporting people who have autism, physical and / or learning disabilities and visual impairment. The values or the organisation promote personalisation and inclusion; with a strong focus on helping the people we support learn skills that will bring them greater independence.
Our Culture
The most important thing to us is making a difference to the people we support. Breaking down barriers and obstacles in a way that enables them to lead an active life with experiences and outcomes that creates a high-level quality of life.
The role as the Behaviour Consultant Lead will be to:
- Work closely alongside our support teams to conduct comprehensive assessment, intervention, and evaluations over the long term, developing positive behaviour support plans that enable therapeutic support to be delivered within a Positive Behaviour Support (PBS) framework.
- Deliver PROACT-SCIPr-UK® training to our support teams.
- Coach our support teams how to deliver excellent support, using approaches such as Active Support.
- Support the team to develop skills in monitoring and evaluating outcomes, for example using the Periodic Service Review.
- Support the business development team with new referrals, ensuring that we are working within our defined model of support and developing that model to meet new needs where appropriate.
- Work with the families of the people we support to continue to build open, honest, and transparent working relationships.
- Ensure that your work is always delivered through a trauma-informed lens, upskilling the team around you to consider the impact of trauma on their practice.
Our Clinical Assessment & Intervention Team (CAIT)
Led by a Board-Certified Behaviour Analyst and UKBA(Cert), we have highly specialised team of clinicians, including rehabilitation workers for the visually impaired and behaviour consultants. We assess functional vision and test for cerebral visual impairments, which can often be an overlooked establishing operation for behavioural challenges. As well as direct assessment and intervention to work to increase people’s opportunities in life, we train our support teams to meet the people we supports’ unique needs. Our team members are committed to joint working with families, support teams and our NHS and local authority colleagues to achieve the best outcomes for the people we support.
We work as partners with the residential or supported living teams to build plans that are accepted, operationally achievable, generalisable, and sustainable.
Your experience & personal characteristics
As you will be working with people in their own homes, residential and group supported living services, you must be confident engaging with diverse groups of people, family members and multi-agency professionals. You need to be passionate about equality and equity, being able to see the potential for improvement and knowing how to guide the person we support and their team to achieve the best. You will already have experience working directly with people who have learning disabilities, autism, mental health conditions, multi-sensory impairments, and people who may present behaviours that challenge. You will be fluent in the use of applied behaviour analysis to devise ways that are simple but effective to measure baseline and on-going development. You will be able to support our teams by putting plans into action through your direct modelling.
Your qualifications
This position requires a minimum requirement of a Bachelor’s degree in Applied Behaviour Analysis or a related field (such as Positive Behaviour Support) with at least two years of applicable experience; or Master’s degree in Applied Behaviour Analysis, with one year of professional experience.
Candidates wishing to work towards their BCBA or UKBA(Cert) qualification will get their supervision as part of this role.
Your extraordinary opportunities
• Leadership development academy and talent programme for the next steps in your career
• Fully paid essential training
• Annual excellence awards
• Long service awards and recognition
• Quarterly 1:1s: Opportunity to discuss your progress and your future
Your work-life balance
• 28 days holiday (incl. bank holidays), increasing to 36 days with long service (1 extra day for each year of service)
• Life events - Time off when you need it most
• Flexible working - We are up for anything that works for your team and the wider organisation
Your money goes further
• Discounts and cashback at hundreds of shops, restaurants and activities
• Eligible for Blue Light Card discounts
• Save 10% on monthly bus travel
• Pay reviews and commitment to pay competitive rates
• Employer contributory pension scheme - Support and tools to help you make the right decisions about your future
• Paid DBS and renewals
• Season ticket loans
• Discounted mobile phone options
Your wellbeing counts
• Life assurance of 2x annual salary
• Free 24/7 employee assistance programme for advice and support
• Free eye care vouchers
• Discounted gym membership
#MadeWithCare
The Alliance for Inclusive Education (ALLFIE) has led the lobby for change in inclusive education for over 30 years, serving as the only national Disabled people’s campaigning organisation working on this issue.
ALLFIE’s vision is to create an inclusive society by ensuring inclusive education within mainstream settings for ALL Disabled people. We campaign for ‘a world where inclusive education is a right, not a struggle,’ and for Disabled pupils and students to be fully included in mainstream education, training, and apprenticeships, with all necessary support. We also create the resources that people and organisations need to advocate/campaign for inclusive education, training, and apprenticeships and to develop good inclusive practice.
Job purpose: The Events and Administrator Co-Lead will manage our events and provide administrative support efficiently and effectively across the organisation to support the delivery of ALLFIE’s infrastructure programme on our inclusive education campaign work.
As an organisation run by and for Disabled people, we are seeking to recruit a skilled and motivated Disabled person for this key role.
We support flexible working and large aspects the role could be done remotely, however some travel to attend face-to -face meetings will be required.
ALLFIE is committed to promoting equality of opportunity, intersectionality and human rights. If you are a Disabled person and we need to make any adjustments to our recruitment process to enable you to apply for this role please let us know.
Closing date for applications: 23:30hrs on Thursday, 23 May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Summary
We are looking for an Arts Sector Employment Coach will support young adults with SEND to apply for jobs within the Arts sector and coach them through the recruitment and induction process.
The role incorporates:
· Working with the Arts organisations in making their recruitment processes more accessible to candidates with disabilities
· Providing job coaching support to induct the new employee into their role.
· Spreading awareness of the scheme and its impact with the aim of encouraging arts sector organisations to hire young adults with SEND is an integral part of the role.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential and lead independent lives.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London and run several key services to promote independence and choice for our students.
What You’ll Need:
· Experience of working with people with learning disabilities, or a similar client group
· Experience of training, education, or employment support delivery
· Experience of job coaching or supporting work placements
· Understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce to businesses.
· An understanding of and commitment to a person-centred approach
· A passion for enabling positive change in the lives of our students.
· Energy, initiative and a proactive attitude
· A calm and creative approach to challenges and problem solving.
What We Offer:·
· You'll get 25 days holiday + bank holidays every year.
· An extra day of annual leave for each year you've worked with us up to 30 in total
· We offer a travel allowance to help with the cost of commuting.
· We provide a 4% pension contribution
· Incremental pay progression
· Free Employee Assistance Programme 24/7 including access to counselling
· We offer regular team meals and socials
· We offer a cycle-to-work scheme and other staff discounts.
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London and run several key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant must undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: Friday 31st May 2024.
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
The client requests no contact from agencies or media sales.
Vista makes a real difference to the lives of people affected by visual impairments in Leicester, Leicestershire, and Rutland but we want to do more.
We are about to embark on a period of transformation leading to greater impact; enabling more people affected by visual impairment to realise their ambitions and live fulfilled lives.
We are looking for an experienced Fundraiser who can transform the way we inspire, engage, and support our vibrant community and corporate supporters. You’ll be able to build rapport quickly, be proactive in seeking new opportunities to fundraise and be able to bring in the systems and processes that will set us up for growth.
You’ll have some experience in digital fundraising, helping Vista steward more supporters online.
You will be required to work 37 hours per week flexibly Monday – Friday. There may be a requirement for some evening/weekend work due to the nature of the role. This is a hybrid-based role.
Benefits: 31 days annual leave, inclusive of bank holidays, enhanced maternity and paternity pay, your birthday off, full training for the role, hybrid working, excellent health benefits, wellbeing - access to an independent and confidential Employee Assistance Programme.
Working for Vista means you will be working for one of the oldest and largest local charities in Leicester, Leicestershire, and Rutland. We are an independent organisation working with people with sight loss and their families across Leicester, Leicestershire, and Rutland.
We welcome applications from all candidates, regardless of any protected characteristic and are an equal opportunity employer. We particularly welcome applications from candidates with disabilities including visual impairments, and we encourage applications from such people who are under-represented in our workforce and face disadvantage on account of disability.
All candidates will be treated equally, and we will base decisions on appointments on the merits of the candidates.
The client requests no contact from agencies or media sales.
Would you like to join a team committed to empowering individuals facing challenges?
Are you an experienced and passionate individual who is looking for a chance to make a positive impact and contribution to a successful charity?
We are collaborating with a dedicated charity focused on empowering individuals with disabilities to recruit for a Supporter Care and Database Officer.
You will deliver excellent standards of supporter care and be the primary contact for charity supporter enquiries and maintain relational fundraising database (Raisers Edge)
About the Contract:
- Salary: £31,000 per annum
- Hours: Full-time
- Location: Based in Gateshead office
Benefits:
- Competitive salaries
- 'On-the-job' training
- Training for professional qualifications
- Pension scheme
- Flexible working
- Generous annual leave entitlements
- Season ticket loan
- The Employee Assistance Programme
About the role:
As the Supporter Care and Database Officer your responsibilities include (but not limited to)
- Handle supporter enquiries promptly and efficiently, ensuring adherence to service level agreements.
- Maintain high standards of supporter care through comprehensive documentation and periodic review of support processes.
- Aid in delivering personalised stewardship products to enhance supporter engagement.
- Ensure accuracy of supporter data and timely application of amendments.
- Manage Gift Aid declarations and record communication preferences in compliance with GDPR.
- Support implementation of operational plans to optimise fundraising and marketing activities.
- Provide reports on supporter giving to inform marketing decisions.
About you:
- Proven track record of delivering outstanding customer service, with the ability to manage and prioritise conflicting priorities effectively.
- Flexible approach to customer service, consistently exceeding expectations and going the extra mile.
- Familiarity and practical experience with Raiser's Edge, including proficiency in imports and queries.
- Sound working knowledge of MS Excel or MS Access software.
- Previous charity sector experience
- Experience in maintaining accurate databases with attention to detail.
- Strong IT skills and technical proficiency.
- Capacity to handle multiple projects simultaneously, with a focus on efficient workload management.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.