Programme office jobs

Hybrid working: 3 days in the office(s) and 2 days at home

Hours: 30 hours per week, 52.14 weeks per year (29.6 hours is also an option) - flexible working pattern.

Salary: £28,624 - £29,572 + wellbeing cash plan + pension scheme (LGPS) + additional Lift Schools benefits

Contract: Fixed term - until August 2026

Closing date: 26th October 

Interview date: Week commencing 3rd November 

The Role

We are seeking a proactive, and detail-oriented HR Coordinator (ITT onboarding) to join our Central Team, based in Ed City - London or Lift New Rickstones in Essex, on a fixed term basis. This pivotal role will ensure Lift Schools meets all statutory and regulatory requirements relating to safer recruitment, employment compliance, and Initial Teacher Training (ITT) processes.

You will lead on pre-employment checks, safeguarding compliance, and onboarding for ITT trainees — maintaining rigorous standards and robust systems to ensure that safeguarding remains at the heart of all we do. This role is ideal for someone who thrives on precision, takes pride in compliance excellence, and understands the importance of getting every detail right to protect and support our schools and trainees.

This role can be 29.6 or 30 hours per week, depending on individual preference, and working hours can be across between 4 or 5 days depending on personal preference. 

Key Responsibilities:

• Lead the compliance process for employment checks across Lift Schools, ensuring full adherence to Keeping Children Safe in Education (KCSIE).
• Oversee DBS, right to work, reference, and medical clearances for all staff and trainees.
• Ensure employment contracts, offer letters, and variation letters are accurate, compliant, and issued on time.
• Maintain robust and auditable compliance records, producing regular reports for senior leaders.
• Manage ITT compliance processes in line with regulatory requirements (e.g. Ark Teacher Training).
• Coordinate onboarding for all new ITT trainees, ensuring a smooth, compliant, and welcoming experience.
• Develop and deliver training to staff on compliance and onboarding procedures.
• Act as the first point of contact for ITT compliance queries, providing expert advice and guidance.

About You

You’ll be someone who combines exceptional attention to detail with a strong sense of integrity and purpose. You take ownership of your work, stay ahead of deadlines, and value the importance of compliance in safeguarding children and maintaining organisational trust. We welcome applications from both experienced professionals and those looking for entry level positions within HR or compliance. 

Essential skills and experience:

• GCSE Maths and English (Grade 4 / C or equivalent).#
• Experience in a compliance, admin, HR, ITT, or safeguarding role.
• Excellent organisational and communication skills.
• A proactive, self-motivated, and resilient approach.
• A demonstrable commitment to safeguarding and equality.

Desirable:

• Strong knowledge of DBS and right to work checks and processes.
• Experience working within education or ITT compliance.
• Familiarity with Google Workspace.

Who is Lift Schools?

We’re a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools.  As with our students, we want our team to be empowered to do their best work, supported by the best leadership they’ve ever had.

We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.

We offer you:

• Career development and training: Access a wide range of statutory and developmental training to boost your career.
• Our partnership with One World powers our innovative Instructional Excellence Program. We also offer a comprehensive range of CPD programs, including Ambition Institute's Early Career and NPQ offerings, tailored to both individual and network needs.
• Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
• Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity.  Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

We are proud to be working with a leading charity in their search for a Senior Philanthropy Manager.  They are looking for an ambitious and strategic Senior Philanthropy Manager to lead the development  of the Major Donor programme.

Key Responsibilities

• Take ownership of the overall Major Donor Strategy, budget, and KPIs, providing the strategic insight needed to significantly grow the programme.
• Manage and grow a warm portfolio of existing major donors and prospects capable of giving £100k+  designing bespoke care plans and compelling funding propositions.
• Develop a robust prospect pipeline in collaboration with supporting fundraising and research teams.
• Work closely with the Chief Executive Officer, Trustees, and colleagues to champion the work they do and leverage their networks for transformational gifts.
• Line management of a philanthropy manager, ensuring ongoing development and their targets are hit

Experience needed

• Proven, substantial experience in securing and stewarding a programme of gifts from major donors, ideally six figures, and successfully growing a multi-year pipeline.
• Experience taking ownership of a fundraising strategy and budget, with the ability to provide clear, strategic insight to senior stakeholders.
• Ability to write inspiring, persuasive, and complex proposals and donor communications that convey the urgency and impact of their work.
• Ability to work at pace on multiple high-value opportunities, particularly in a fast-moving environment

What’s on Offer
Salary £50,000- £55,000
1 day a week in the London office with regular donor meetings
Part time and flexible working offered

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Senior Policy Advisor

Job reference: REQ000920

5-Year Fixed Term Contract

£43,851 - £56,386 pa

Woking, Surrey GU21 4LL / Hybrid Working

Hours: 35 hours per week

About the Role

We’re excited to be recruiting a Senior Policy Advisor – Policy Engagement Lead to join our Policy Solutions team at WWF-UK.

In this pivotal role, you’ll lead international policy engagement for a new flagship project, Future Fit for a Just Transition. You’ll work across WWF offices globally to drive forward a just transition to a net zero, nature-positive economy and financial system.  The project will focus on international implementation of the transition, and identifying best practices and challenges faced in different countries to facilitate shared learning, promote healthy competition, identify collaborative solutions, and hence speed up implementation.

As part of this we aim to develop a suite of ‘Future Fitness’ metrics that show progress towards a just, net zero, nature positive economy in countries around the world, to engage with the business and policy community based on the findings, to understand barriers and impacts of the transition and identify solutions, undertake policy advocacy off the back of the findings, and produce a regular Flagship report setting out the results and implications at the global level.

We are looking for an individual who is experienced in policy engagement, business transitions and coordinating complex multi-stakeholder policy processes, who can take responsibility for managing the international policy engagement component of this project.  This will include extensive engagement with stakeholders in each of the countries of focus, to obtain input and feedback, develop the narrative, build buy-in and disseminate the findings of the work, in a way that changes the economic-environment debate and supports wider action and impact on our agenda. It may also involve managing publication and report launch activities, managing consultants, and organizing and participating in events to share and discuss the report findings.

You will build links and strategic relationships with other organisations and other parts of the WWF global Network to promote and disseminate the work. Important will be the ability to create and provide diverse, relevant and impactful ideas for policy, and to involve communities affected by climate and nature loss in the process of policy development.

Minimum Criteria (Essential)

Policy development experience, demonstrated by examples.

Experience and knowledge in one or (ideally) more of the following areas of policy:

- Climate change and net zero transition

- Economics & finance

- Nature-related risks and opportunities

- Food and agriculture sector

Experience of working across different countries on economics, finance or policy-related issues.

Project management experience and demonstrated experience in organising stakeholder engagement processes.

Excellent written and verbal communication skills.

Desirable

Experience in commissioning and managing consultants.

Familiarity with expert surveys and publication processes.

Ability to influence stakeholders and drive policy change.

Experience using research to inform policy and advocacy.

What We Offer

Annual leave starting at 26 days, rising to 31 days plus bank holidays

Flexible working options to support your work-life balance

5% employer pension contribution, rising to 10% with employee contribution

Learning and development opportunities

Regular wellbeing initiatives

This role is hybrid, with a minimum of 20% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey.

About WWF-UK

We’re a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we’re bringing our world back to life, restoring nature and preventing catastrophic climate change. We’re courageous, passionate, and driven by science, working with integrity and collaboration.

How to Apply

Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Our Diversity Promise to You

The planet needs everyone. That means you, in all your uniqueness. We actively encourage applications from people of all backgrounds and identities. We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace.

If you need any adjustments to make your application or interview experience more comfortable or accessible, please contact our Talent Acquisition Team via our website.

Safeguarding Commitment

We are dedicated to creating a safe environment for everyone we work with. We stand behind CAPSEAH and put this commitment into action through clear policies, training, and recruitment checks.

BookTrust – Head of Fundraising

Location: Based in either Farringdon, London or Leeds offices. Hybrid working, with at least eight in person meeting days per month. S[SG1] ome UK travel to meet with prospects, donors and colleagues.

Salary: £75,000 per annum.
Contract: Permanent, full-time.

BookTrust, the charity that champions the power of reading, is seeking a Head of Fundraising in a new senior role to oversee the strategic development and management of their voluntary income, to help them deliver their goals to shape a national reading culture.

BookTrust is the UK’s largest children’s reading charity, reaching over 1.3 million children and families across England, Wales and Northern Ireland each year and delivering evidence-informed programmes that make a measurable difference to children’s reading behaviours. Their work is rooted in the belief that every child deserves the chance to enjoy reading and all the lifelong benefits it brings. In recent years, the charity’s work has focused on helping children from low-income and vulnerable family backgrounds to become regular readers.

The Head of Fundraising will be responsible for stewarding an existing portfolio of major statutory and voluntary funders, and managing BookTrust’s high value and individual giving portfolio. This includes trusts and foundations, statutory funders and corporate partners from the publishing sector and beyond, from Waterstones to Build-A-Bear. The post-holder will build on significant fundraising growth over the last three years, and will work to further grow and diversify fundraising income to meet the goals of the charity’s recently launched 2025-2030 strategic plan.

The successful candidate will be engaging, experienced and have a proven record across high value fundraising (with a preference for major donor/philanthropy, trusts and corporate partnerships), as well as having a good knowledge of Individual Giving.

They will have experience of operating at a senior leader level with a charity, with responsibility for liaising with, and reporting to, the SLT and the Board, and will be able to show demonstrable success in achieving personal and team income targets.  Commercially and politically astute, candidates will also be emotionally intelligent and natural collaborators, willing to work with others on bringing income generation ideas to life in an organisation with a diverse funding model including mixed models of trading and philanthropy.

This is an exciting opportunity to help secure the financial support needed to get even more children reading and fulfilling their potential in life, with strong backing from BookTrust’s leadership and a commitment to supporting the team to growth, thrive and achieve success together.

This role would be ideal for a senior leader who has managed a significant income stream or small multi-disciplinary team who is looking for a broader challenge and a chance to make real impact.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 13th October, 9.00 am. 

About the Role

This is an entry-level role in the UK’s leading international consultancy and research organisation in the field of social development. As a Technical Analyst (TA), you will primarily support our work on Gender-Based Violence (GBV), with the potential to work in other thematic areas such as climate justice and wider research (see below for more information on our different thematic areas).

We are seeking candidates who are self-starting, flexible and keen to acquire diverse experience in the field of social development – and who will thrive in a dynamic, fast-paced, specialist social development consultancy organisation serving the wider international development sector.

We are committed to creating a diverse workforce and welcome applications from qualified candidates from all ethnic, cultural, and social backgrounds. We wish to particularly encourage applications from Black, Asian and Minority Ethnic candidates, who are underrepresented in our organisation.

Read on to discover more about the role, our organisation, and what we’re looking for in your application.

About the Team

The GBV portfolio, a crucial part of our Technical Team, works on a range of issues related to the prevention of and response to GBV. As a Technical Analyst, your role would involve providing research for the Ending Violence against Women and Children Helpdesk. You could also be involved in providing support to knowledge products and guidance material, policy and programme guidance, specialist research, and monitoring and evaluation of GBV.

How to Apply

If you are interested in joining our dynamic team, please refer to the Person Specification and submit your tailored CV and cover letter to the link below. The deadline for applying is Sunday, 2nd November 2025. Due to the high volume of applications, we are only able to respond to shortlisted candidates.

As this is a UK-based role, please confirm your eligibility to reside and work in the UK as part of your cover letter.

About the role and you

This is a fantastic opportunity for a skilled and talented senior practitioner to join the management team for a thriving service area, whilst continuing to work directly with autistic adults. In this role:

· You will oversee the development, delivery, and evaluation of specialist services for autistic adults who have sexually offended or are at risk of doing so.

· You will support our skilled practitioners in delivering an evidence informed and quality service.

· You will passionately enable and uphold the team’s commitment to excellent practice in the prevention of child sexual abuse.

This role requires clinical expertise, leadership skills, and a deep understanding of autism, sexual offending behaviour, and safeguarding. The postholder provide expert consultation, and will ensure that all our interventions are neurodiversity-informed, trauma-sensitive, and evidence-based. The goal of the project is to ensure that autistic people across Scotland are empowered to make better choices about their behaviour online and offline.

The postholder will also contribute to strategic planning, stakeholder engagement, and service innovation, supporting the Lucy Faithfull Foundation’s mission to prevent child sexual abuse.

This post needs someone who is confident in project management, professional, proactive and outcome-focused, with exceptional communication and engagement skills. You will have the vision and operational management capabilities to maintain and advance support for our clients.

The post is funded by the Support Autistic Adults fund until March 2028 and the post is offered on a fixed term contract until this date.

What you’ll get from us

We offer hybrid working, with 3 days in the office during the first month in the position, followed by a minimum of 2 days in the office, a NEST pension, 34 days annual leave rising to 39 days (inclusive of statutory bank holidays following qualifying period), up to 5 days’ learning and development per year, flu jabs, eye tests, season ticket loans, charity discounts, an employee assistance programme and the option of Benenden medical cover (taxable). We are proud to partner with the Living Wage Foundation and be an accredited employer of choice.

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

An application form and equal opportunities form are included in this job pack. We look forward to receiving your completed documents by 13/10/2025. In person interviews are scheduled to take place on 27th October for shortlisted candidates.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a PVG check for this position.

#practitioner #seniorpractitioner #autism #autisticadults

Action for Refugees in Lewisham (AFRIL) is recruiting for a new Casework Manager to lead our growing and dynamic Casework and Advocacy Service.You will be joining an impactful local organisation at a crucial time in our development. We are looking for a hard working and dynamic leader who can balance the operational demands of casework and managing frontline services, with excellent HR skills and a keen interest in policy and developing partnerships. This is an exciting and integral role within a supportive and dynamic team at AFRIL. The role is available due to the advancement of the previous post-holder to a more senior post.

AFRIL’s Casework and Advocacy Service is a busy, professional team of 4 caseworkers (3 FTE) , a Community Activities Coordinator, and a number of volunteers. The team has grown significantly in the last 3 years, in response to the needs of our community and due to recognition of AFRIL’s high quality and relevant casework provision. The Casework and Advocacy Service provides AQS accredited complex casework and advice in the areas of Asylum Support, Housing, Benefits and Community Care. The service works to fill the gap, focusing on supporting those with complex vulnerabilities requiring wrap around support. AFRIL takes its services to where clients are; holding regular casework drop-in’s at asylum support hotels, community centres and at Lewisham Foodbank. AFRIL is also recently accredited by the Immigration Advice Authority to provide advice at Level 1, in both Immigration and Asylum and is currently in the process of becoming accredited at Level 2.

AFRIL’s Casework and Advocacy service uses casework trends and data to work with community members in order to engage in policy and systemic change. Utilising casework and community co-production, the service has created sector wide resources on asylum support, engaged in strategic litigation and successfully influenced local, pan-London and national policy outcomes. This is a growing area of work for the service and the successful Casework Manager will be required to balance high quality casework outputs and management of a team, while working closely with the Executive Director on emerging policy and advocacy work.

About AFRIL:

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We  provide both crisis support to meet immediate need, and longer-term, flexible programmes to  tackle the underlying problems that lead people to be in crisis, supporting people to integrate and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions and IAA Level 1 Immigration Advice.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We use our frontline experience, together with our clients, to engage in policy and influencing work to improve the services and policies that impact our clients group. 

What you'll be doing

The Survivor Participation Officer will play a crucial role in supporting the work of the National Safeguarding Team (NST), taking responsibility for enabling and supporting victims and survivors to participate in different workstreams, projects, and activities within the National Safeguarding Team and nationally.

The Survivor Participation Officer will have key responsibility for acting as the Responsible Church Officer (RCO) for survivor participation within the National Safeguarding Team (NST) in line with the

The postholder will serve as the first point of contact for victims and survivors participating and expressing an interest in taking part in safeguarding. They will also lead the development of safe, trauma-informed, and inclusive survivor participation activities and events and facilitate meetings and activities to gather insights and invite participation from a wide range of survivors.

The postholder must have exceptional empathy, compassion and understanding for the personal experience of victims and survivors who have experienced abuse, particularly (but not exclusively) within the context of faith settings, including the Church of England or other denominations or traditions.

The postholder must have demonstrable experience of building relationships of trust and rapport with individuals who have lived experiences of abuse. They must be able to demonstrate that they have consistently used trauma-informed principles and ways of working in their work. They must be a strong team-player with the ability to work alongside colleagues in the National Safeguarding Team and National Church Institutions (NCIs) to develop appropriate and trauma-informed means of participation and engagement.

The postholder will report to and work closely with the Partnerships and Engagement Lead and the Survivor Participation Team.

Key role requirements

• This is a hybrid working role with at least 4 days per month, and when required, in the London office
• An Enhanced DBS check will be undertaken for the successful candidate, as part of the pre-employment checks
• You will need to have a relevant professional qualification in social work, counselling, psychology or substantial relevant work experience in similar roles and/or contexts.

What we offer

Your Salary

• A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.

• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.

• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Please note: You must have the right to work in the UK to be considered for the role.

We’re looking for a proactive and community-focused individual to help deliver and grow our Digital Champions programme. Working alongside the Volunteer Development Lead, you will support the wider implementation and scaling up of this volunteer-led initiative, working alongside GP practices, NHS partners, libraries and other community partners to support residents’ digital needs.

 

Job Title: Grants Support Executive

Working hours: This is a full-time post for 35 hours per week, on a permanent contract based at the Charity’s Office in Victoria, London. (The Charity currently operates a minimum of 2 days in the office).

Salary: £36,570

We are seeking a Grants Support Executive to help deliver a grants programme of around £9 million annually, supporting individuals and organisations that make a real difference.

The Role

You will provide administrative and operational support across the grants function, including coordinating committee meetings, supporting grants officers, managing assurance visits, and helping to develop reporting systems. This varied role involves close collaboration with colleagues and partners to ensure funding is well managed and impactful.

Key Responsibilities

• Secretariat support for committee meetings, including briefs, reports, and minutes.
• Support grants officers in processing applications and deputise when needed.
• Manage assurance visit programmes and follow-up actions.
• Assist with financial and performance reporting for funded organisations.
• Maintain contact databases and oversee information/knowledge management.

About You

• At least three years’ experience in charity grant-making, welfare, or equivalent Armed Forces/MOD background.
• Strong organisational and IT skills, especially Excel and PowerPoint (Salesforce/MOSAIC an advantage).
• Excellent written communication and report writing skills.
• Financially astute with empathy for the Armed Forces community.
• Proactive, reliable, and a strong team player with sound judgement.

Apply

If you’re motivated to make a difference and want to join a supportive team, please send your CV to .

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are seeking a passionate and committed individual to join our team, with a strong dedication to advocacy and campaigning within the context of a faith-based international development organisation.

In this role, you will take the lead in engaging both existing and potential supporters, inspiring them to take action and support our mission. Your work will focus on addressing the root causes of global poverty and injustice by promoting key issues and campaigns that align with the projects we support in the global South—particularly in communities across Africa, Asia, and Latin America.

You will play a vital role in amplifying the voices of marginalized communities, raising awareness, and mobilizing public and faith-based support for meaningful, systemic change.

Are you a passionate and proven fundraiser looking for your next big challenge? This is your chance to join a mission-driven team and help transform the lives of seriously ill children.

Reporting to the Head of Fundraising, you’ll be a vital member of our charity team, responsible for activity across community and events fundraising. This role will focus on providing exceptional stewardship for our calendar of community and events fundraising. You’ll build relationships with supporters and help deliver impactful events as well as help grow our income through individual giving.

Please click on the attached job pack for the role description, more details about The Brompton Fountain and the role you could play, then apply via CharityJob with your CV and cover letter.

We look forward to hearing from you.

ISEAL is offering an exciting opportunity to work in a sustainability focused setting for a proactive and process-oriented individual with excellent attention to detail and a passion for good customer service.  The role provides administrative, logistical, and communications support as part of the team dealing with all membership aspects, offering valuable exposure to a wide range of sustainability schemes. If you are looking to apply your existing administration skills to work in a customer facing role, this opportunity will provide you with excellent insight and access to a wide network.

ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. The Coordinator will support two crucial functions of the membership team. On the compliance side, the role will be the first point of contact for members, ensuring that member evaluations and associated tasks are coordinated effectively. On the services and prospecting side, the coordinator will engage with a diverse range of organisations working in sustainability, assisting in pitching and communicating clearly about the membership value, the application process and its requirements, as well as providing specialist services and support.

To be considered for this role, you will be highly organised with great attention to detail, be process oriented and committed to providing excellent customer service. You will enjoy working on a varied set of tasks related to different areas of the membership provision. Having gained a good level of work experience, you are familiar with process administration, customer service, and stakeholder communications. You have an interest in learning more about member compliance processes and service provision. This role is supported by two associate managers in the team.

Key responsibilities we will entrust you with:

Membership applications and compliance programme

• Deliver administrative tasks in the compliance programme and application process, including scheduling calls, sourcing and maintaining evaluator records of competence & conflict of interest
• Coordinate the application process for aspiring members, pre-assess completeness of applications, and provide process guidance and support throughout their application journey
• Coordinate independent external member evaluations and act as main point of contact, responding to enquiries
• Maintain and update the Salesforce Compliance portal (platform used to manage evaluations)
• Record and track data across various platforms, updating logs and content on the ISEAL website
• Coordinate information and produce reports / minutes in support of programme management, the ISEAL Membership Committee and strategic development of the compliance programme
• Contribute to systematic measurement and improvement of the compliance programme

 Services and member prospecting

• Act as the first point of contact and respond to enquiries about ISEAL, services and membership
• Schedule and co-lead prospect calls, taking notes and supporting follow up actions
• Support to develop and maintain effective relationships with members and prospect members, as well as key stakeholders related to the compliance programme
• Use and continually improve record-keeping systems, tracking customer relationships on Salesforce and support member/customer prospecting processes
• Coordinate customer relationships related to the ISEAL Insight subscription package, including recruiting new customers and supporting existing relationships, tracking payments, and coordinating delivery of content
• Support delivery of ISEAL’s training courses, including coordinating promotions, registrations and event logistics
• Deliver administrative tasks to support ISEAL’s tailored services processes, including preparing service agreements on contract management system and managing payments

General

• Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements
• Provide ad hoc support to organisation-wide initiatives, if needs arise
• Liaise with colleagues at all levels across organisation
• Additional responsibilities as assigned by supervisors

Experience, Knowledge and Attribute

• Experience working or interning in a support/administrative role, ideally in an international NGO, professional or membership organisation
• Some experience in a role encompassing customer service, communications or sales, with a focus on high quality services
• Strong organisational skills, with some experience with supporting administration, meeting coordination, logistics, contracts etc.
• Strong attention to detail, with demonstrated experience with proof-reading and record management or similar
• Confidence in using digital tools and systems, with a proactive attitude to improvements
• Good time management and ability to organise multiple simultaneous tasks efficiently
• Excellent written & spoken English, with proven ability to write clearly and concisely
• Confidence in communicating with colleagues, customers and external partners, displaying professionalism in both online and in-person settings
• Ability to communicate and work effectively in a largely remote, international environment
• Ability to thrive in a dynamic work environment with changing projects and working with multiple reporting lines
• Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
• Interest in social, environmental, and economic sustainability

Additionally desirable

• Experience in a compliance related role
• Exposure to a professional sales environment

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is an initial contract of one year with the possibility of extension

Working hours: Full time, 37.5 hours per week

Salary:   £30,000 – 34,500 per annum, depending on experience (full time, 37.5 hours per week)

Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder will be required to undertake occasional international travel

Applications

Deadline for applications: 2 November 2025

Enquiries about the role can be directed to recruitment(@)isealalliance(.)org.

Please note we will not individually contact applicants unless they are shortlisted for interview. We do not accept application letters created by AI as we would like to hear from applicants in their own words.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): w/c 6-10 November

Pre-interview timed exercises (between 60 – 90 minutes from home): 12-17 November

Panel interviews (Teams or in person): w/c 17 November

Decision: by late November

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

Opportunity to join a global team fighting for a new era where people, wildlife and the planet thrive.

As the Senior Legacy Marketing Manager you will be responsible for the day to day implementation of the UK Legacy Marketing programme and also develop the UK and International Legacy Marketing strategy.

This is a Surrey based hybrid role with 2 days a week in the office.

The Charity
A passionate charity with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.

The Role
Develop and refine UK and international legacy strategies.
Lead KPI reporting and recommend investment opportunities.
Stay updated on best practices and sector trends.
Plan and execute legacy campaigns via direct mail, email, social media, events, and publications.
International Legacy Support
Create adaptable marketing assets for local teams.
Support local campaign execution and enquiry handling.
Engage external agencies where needed.

The Candidate
Proven experience in legacy marketing and strategy.
Strong understanding of direct and digital marketing.
Excellent communication, copywriting, and strategic planning skills.
Proficiency in CRM systems (ideally Salesforce) and Microsoft Office.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.