Programme officer social inclusion jobs

We are advertising for a Homicide Family Case Workers in the West Midlands Homicide Team.

This post is based within Staffordshire, Shropshire and North West Midlands and may cover the whole of the West Midlands. This role is working 30 hours a week on a permanent contract.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

Becoming a Homicide Caseworker is a unique opportunity to support families and individuals bereaved by and, eyewitness to murder and manslaughter. The National Homicide Service is a fast paced, specialist team funded directly by the Ministry of Justice to provide exceptional trauma informed practical and emotional support every day.

You Will:

• Work closely with the Major Crime Police Units, Senior Investigators and Family Liaison Officers, providing a pivotal role to support clients through the Criminal Justice System.
• Support clients by phone and Zoom as well as meeting families in their own homes or community, therefore you will be required to travel throughout the area.
• Complete needs assessments, and will coordinate and deliver a tailored package of support alongside our commissioned providers and other key stakeholders.

The role of Homicide Caseworker is varied, demanding and rewarding; no one day is the same and you will thrive on this challenge. You will need to be extremely organised and able work independently and as well as being a pro-active, supportive member of a team open to developing your personal resilience. Our priority is to ensure that those bereaved by and eyewitness to murder have the support they need for as long as they need.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are looking for an experienced, proactive and creative Community Engagement Coordinator to strengthen and deepen our relationships in Lewisham. Help us to advance community stewardship, raise awareness about the benefits of street trees and increase tree canopy cover equitably. The Coordinator will manage our volunteer programmes, including recruitment, retention and bringing new ideas for engagement. Responsibilities include promoting and supporting our tree planting initiatives, as well as identifying new opportunities for community involvement. The role involves collaborating with team members and stakeholders to help achieve STfL’s mission of creating a greener and healthier urban environment.

£35,000 pro rata

0.8 FTE, 4 days per week

1 year minimum fixed term contract

Reporting to Executive Director

Responsibilities:

• Volunteer management including recruiting, developing and retaining volunteers

• Be the ‘go to’ person to provide support for our Area Reps and Street Reps and develop a peer-to-peer network to share best practice across volunteer

• Raise awareness around trees, particularly in areas of low tree canopy cover and where we are currently underrepresented

• Work closely with the tree care team to support volunteering and training opportunities including watering, formative tree care, auditing

• Building networks and developing meaningful relationships with community groups and individuals, working at a hyperlocal, neighbourhood level 

• Spend time listening to groups and gathering feedback to understand their emotional responses and perceptions to trees 

• Work with communities and partner charities to map formal and informal networks within local neighborhoods

• Use creative approaches to evaluation, collecting and analysing impact data including volunteer surveys, 121 conversations and case studies to measure outcomes, particularly related to health and wellbeing 

• Reaching new audiences: building relationships with diverse communities  and work in partnership with community groups to co-design tree planting schemes in public realm

• Community stakeholder engagement - engaging and cultivating relationships including community groups, Parks groups, local charities, tenants and residents’ associations

• Organising in-person community engagement activities and training sessions for local residents including tree walks, citizen science sessions, workshops, networking opportunities and the sharing of resources 

• Integrate equality, diversity and inclusion principles into all aspects of our work 

• Maximising our communications impact: promote our work, raise awareness and increase our reach. Communicate regularly with our guardians and volunteers

• Create content to contribute to our social media, newsletter and website, for example: develop inspiring case studies about our work and beneficiaries. Help gather content at in-person events to support storytelling

Experience:

• Experience in the charity sector in community engagement or development

• Practical experience in successfully planning, coordinating, and delivering community-based events, workshops and activities

• Experience engaging with communities in London

• Experience in recruiting, training, supervising, and motivating groups of volunteers

• Experience in building and maintaining strong, collaborative relationships with diverse stakeholders, such as resident groups, schools, local authorities and charities

• Experience using co-design principles to facilitate workshops with a diverse range of communities

• Knowledge of tree planting/environmental sector is desirable but not essential

Skills and qualities:

• Empathetic, with good listening skills

• Able to build and maintain strong and meaningful relationships

• Excellent interpersonal and communication skills - ability to adapt to different audiences

• A strong commitment to environmental and social justice

• Passionate about our cause and able to inspire others

• Understanding of lived experience and community needs

• Excellent time management and organisational skills

• Creative problem solver

• Strong degree of flexibility is desirable - due to the nature of community work, some evening and weekend work will be required. You will be given plenty of notice

Please note, if you don’t have all the skills or experience, we still  encourage you to apply! 

Key info
Closing date: Sunday 25th January 2026 at 23:59. 

Annual salary: £42,400

Hours: 37.5 hours per week (full time)

Contract length: 3 years initially, with contract extension subject to funding

Location: UK based, mainly remote with occasional in person work

The role

TransActual is recruiting a Communications Lead to join our rapidly growing team. You’ll be working alongside our board and Senior Management team to develop and implement a communications strategy across all media channels that supports the accurate representation of TransActual’s work to the wider world and our mission to advocate, empower and inform.

We are looking for someone with strong interpersonal skills both in terms of understanding and responding to underlying questions in a sometimes hostile media environment, identifying the effective ways of proactively and reactively communicating about our advocacy goals, and working closely with our Policy Lead, Director of Operations and for Healthcare, staff team, board and volunteers to achieve that.

Your responsibilities will include, but not be limited to, the creation of a communications strategy, communications processes, protocols and standards, press releasing and liaison, and line management of our communications officer. You will be responsible for forward planning of communications where events are foreseeable and will also be required to enable rapid and sensitive response to unpredictable events and consequent media inquiries.

An in-depth understanding of trans people’s lived experiences and an ongoing commitment to bringing about positive change for all trans people in the UK is absolutely essential for this role. This understanding can come from your own lived experience. You will demonstrate a strong understanding of and commitment to equity, particularly in relation to race equity and disability equity.

We particularly welcome and encourage applications from trans people, Black People and People of Colour, neurodivergent people and disabled people.

Switchback is built on the transformational power of trusted relationships – and that applies to our supporters and partners too. As we get ready to launch our next strategic plan, we’re looking for a new Head of Development to help us grow an even stronger supporter base across the full fundraising landscape, ranging from philanthropy to corporate partnerships, to trusts and foundations.

We are an ambitious team who want to make a huge difference, both to the lives of the young men we support and to society through transforming the justice system.

As Head of Development and a member of the Leadership Team, you will play a key role in shaping and leading a new and ambitious Development Strategy to secure the resources we need to grow our frontline and influencing impact. You’ll lead on supporting and galvanizing our small but mighty Development Team to grow their skills and Switchback’s income. You’ll oversee our development systems and processes, maintaining our trajectory of growth to ensure we remain sustainable in future years. And you’ll understand how to interpret and use our robust data and compelling Trainee journeys to make a compelling case for support to the full range of existing and potential supporters.

We’ve grown our income from £1m in 2022 to £1.5m in 2025 and know that further growth requires a clear development strategy which engages supporters in our vision for transforming more lives through better resettlement policy and practice.

This is an exciting role for a first-time leader - you will be fully supported by an experienced CEO and a collaborative Leadership Team, with a focus on your professional development. You’ll be joining at an exciting time of growth and building on a strong fundraising track record.
Our ambitious new strategic plan aims to support more Londoners than ever by 2030 and build the evidence for transforming national resettlement policy, with a staff team of 30 dedicated individuals aiming to push forward that vision. We are a hands-on, collaborative team, so you’ll need to enjoy getting stuck in with everything from bid writing to pitching to building our pipeline of prospective supporters.

We are seeking someone with a strong track record in building long-term funding relationships, who can apply that skill across the whole fundraising landscape, including with both institutions (corporates, trusts and foundations, and statutory grants) and individuals (high net worth philanthropists and individual regular donors).

You’ll be a confident bid writer who can guide your team in producing high quality applications and funder reports. You’ll be happy to absorb and build on Switchback’s style and continuously promote our gold standard of stewardship, which bolsters Switchback’s funder base.

Joining Switchback means you will also work closely with all members of our dedicated team, giving you a unique perspective that will support your work in demonstrating to funders how and why their support matters, and how supporting Switchback will help them meet their own charitable aims.

If you are an experienced, successful and creative fundraiser with a track record in building long-term relationships and who shares our values and vision, we would love to hear from you.

We’re looking for a talented and purpose-driven Finance Manager to join Wiltshire & Swindon Community Foundation and help us make an even bigger difference in local communities across our county.

This is a pivotal role at the heart of our organisation. You’ll bring financial expertise, clarity and confidence to our work—helping us operate efficiently, meet our charitable obligations, and maximise the impact we create for the people and places we serve.

In this role, you will:

· Lead on budgeting, quarterly management accounts and financial reporting

· Prepare our Annual Report & Financial Statements and manage the audit process

· Oversee our finance systems (Xero, ApprovalMax, Salesforce, Power BI)

· Manage cashflow, banking arrangements and fund reconciliations

· Support donor reporting and investment oversight

· Ensure we meet requirements for Companies House, the Charity Commission and HMRC

· Line-manage and support our Finance Assistant(s)

About you: You’re aligned with our mission and values, passionate about strengthening communities, and keen to contribute your skills in a meaningful way. You’ll be:

· Fully qualified ACMA/ACCA/ACA or qualified by experience

· Experienced in a similar level finance role

· An excellent communicator with strong attention to detail and confidence managing a varied workload

· Experienced with accounting software (Xero desirable) and Microsoft 365

· Charity finance knowledge is helpful but not essential—we’ll support your development.

Why join us? You’ll be part of a small, supportive team who care deeply about what we do. We offer flexible working (30–37.5 hours) and a hybrid approach, with our office based in Devizes.

Closing date: 12 noon, Wednesday 14 January 2026

Please note, the full job description and person specification can be found in the recruitment pack.

For more information on the role, and for details on how to apply for this position, please read the recruitment pack in full available on our website. 

If you want to use your financial expertise to help communities across Wiltshire and Swindon thrive, we’d love to hear from you.

At our charity, we believe in the transformative power of holidays - especially for families facing some of life's toughest challenges.

Behind every joyful moment we create is a team of dedicated professionals ensuring our operations are financially and strategically aligned. As we grow, we're looking for an Operations Manager who shares our values and wants to make a meaningul impact through scaling up delivery, unlocking new partnerships, and showing the impact holidays have on well-being and resilience. 

As Operations Manager, you'll oversee the end to end experience for families, ensure compliance and quality, and use data and insights to drive continuous improvement. You'll also play a vital role in demonstrating the difference our work makes to families, funders and to us.

If you're pasionate about operational excellence, thrive in a fast paced environment, and want to make a tangible difference for families across the UK, we'd love to hear from you. This is a hands-on management role with real scope to shape how we deliver and grow.

Job Title: Service Manager

Location: Derby City (office based)
Salary: £40,627.32 per annum
Contract type: Permanent, Full Time 

Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota.

This is an opportunity to join Refuge as a Service Manager to lead on the delivery of high-quality services to the women and their children living in our refuges and survivors of domestic abuse supported by our community outreach service.

We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes.  This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes.

Our service provision in Derby includes culturally specific service for South Asian women as well as a specialist multiple disadvantage support worker who support survivors facing enhanced needs.

The post holder will provide line management and support to the accommodation based and the outreach service staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges and the outreach service always receive a high-quality support service in line with Refuge’s policies and procedures.

The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  

You will have knowledge of relevant criminal and civil law legislation, as well as Housing and Health and Safety legislation.   

As member of the management team, you will be required to participate in an out-of-hours on call management service.

The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

The job involves working closely with staff that support survivors and their children who are experiencing domestic abuse and other gender-based violence.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 22 December 2025

Interview Date: 8 and 9 January 2026

The role

At Ability Consultants, we specialise in helping charities, community groups, schools, social enterprises, and CICs to grow and make a bigger impact. From homelessness and health to youth work, arts, disability, and international development, our clients work across some of the most important themes in society. We provide the fundraising expertise so they can focus on delivering life-changing work.

Ability Consultants is proud to be a Real Living Wage Employer, Disability Confident Committed, and a VONNE Membership Plus Organisation. We’re also SHINE accredited - reflecting our commitment to fair, inclusive, and supportive employment practices.

As a Bid Writer: Trusts and Foundations, you’ll play a vital role in securing the income that keeps this work possible. You’ll research opportunities, develop compelling cases for support, and write high-quality funding applications on behalf of our clients. You’ll also help to build strong relationships with funders and ensure excellent stewardship, so that income is sustained and grown.

You might already have proven experience writing successful funding applications, or you could be looking for your next step if you have the skills, passion, and drive to learn. Either way, you’ll be someone with strong writing ability, great attention to detail, and the confidence to work directly with clients to tell their story in a persuasive and impactful way.

In return, you’ll join a supportive and ambitious team that works across the UK and internationally, making a measurable difference every day. If you’re ready to use your talent to help non-profits thrive, we’d love to hear from you.

Important Information

How to Apply: You can visit our website to download an application pack. Please apply by sending us a copy of your CV and a covering letter (optional) to the email address in the job pack with the subject heading ‘Recruitment – Bid Writer: T&F. If you have any difficulties accessing our documents please get in touch with us.

Closing Date: 19/12/2025, 23:59

Role: Bid Writer (Trusts & Foundations) | Hours: 40 Hours Per Week | Salary: £28,000 - £29,000 | Period: Permanent

Interviews: Week commencing 5th January 2026 (provisional)

Sifting will take place on an ongoing basis, if successful at sifting stage, we may decide to invite you to an initial virtual call, and if successful a face to face interview may follow. 

Got a question?

If you would like an informal discussion about the role, please email us. 

About Ability Consultants

At Ability Consultants, we support our clients everyday to thrive and deliver their vital work, while trusting us with their fundraising and income generation needs. We work across all four nations of the UK and internationally, including partnerships in East Africa.

Our expertise spans a wide range of themes, including homelessness, equality and diversity, sport, suicide prevention, addiction, youth work, disability, health, food poverty, the arts, hospice care, international development, and schools. From bid writing and funding strategies to senior management support, and organisational development, we give charities, CIC and community organisations the tools and capacity they need to succeed.

Interview Date(s): 1st Interview: Tuesday 9th December 2025 & 2nd Interview: Tuesday 16th December 2025

Location: Camden (Hybrid Working)

Salary: £55,360 - £59,455 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week (will also consider part time working 30 hours per week)

Contract: Permanent

Closing Date: Tuesday 2nd December 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Deputy Director of Fundraising at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service
Income generation and fundraising at Solace is ambitious, dynamic and rewarding. This role is situated within the Business Development team driving forward our trusts and foundations grant applications and our unrestricted funding portfolio. We work alongside our award-winning Communications, Partnerships & Public Affairs team.

About the Role

We are seeking a forward thinking, creative and motivated individual who can envision and manage commissioned tenders, grant funding, individual giving, corporate partnerships and our training and consultancy functions.

You will be a highly skilled and successful fundraiser and business development professional.

The role will manage the statutory and non-statutory income generation team including tenders, grants and fundraising staff to achieve a net target of approximately £2m per annum. This team plays a pivotal role in the financial wellbeing of the charity enabling us to support the thousands of women and children who come to us each year as a result of violence against women and girls (VAWG).

About You

You will be someone who is committed to the Solace values, who thrives on leading a team to achieve challenging targets and who has excellent verbal and written communication skills.  You will also enjoy managing time and projects to achieve strategic success.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Data, Insight and Impact Manager

Salary: £41,097 - £45,423 per annum (salary depending on experience)

Location: Leeds, with regular travel to Centres across Yorkshire and Humberside

Hours: 37 hours per week, full-time

Closing date: Monday 5th January 2026, 9AM

Interview date: W/c 12th January 2026

Please note: this role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

About us

Together Women is an award-winning charity that supports women and girls across Yorkshire and Humberside, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.

From our women centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt, and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse, and re-offending, and evoke systems change.

Role Summary

This is an exciting role for someone with a passion for leading data-driven, insight-led service design and delivery, and for a person who loves to champion best practice in data management and governance. In this role you will contribute to improving the experiences and outcomes of the women who access our Women’s Centres and Services, and by listening to and learning from women, you will utilise insight to drive organisational and systemic change.

You will lead on the strategic use of data and insights, embedding best practice in data collection methods and gender-specific assessment tools, with a focus on the Women’s Risk Needs Assessment (WRNA) and the Gendered Wellbeing Assessment (GWA). You will deliver robust and meaningful operational and strategic reporting; regular and accessible management information to support effective service delivery; regular performance monitoring and reporting to commissioners and funders; and further develop the ways we demonstrate our impact and share stories of change.

You will lead operational delivery of our data systems, to ensure robust data governance, compliance and ongoing technical implementation and optimisation. This role is critical to embedding a culture of data-driven decision making, using insight to support high quality service delivery, and to drive long term systemic change through key research projects. You will work closely with our WRNA Project Manager and the wider Management team to embed learnings from the Effective Women’s Centres Partnership and support our ongoing contribution to University of Birmingham long term research into women’s experience of the criminal justice system, helping to shape the development of evidence-based policy and best practice across the Women’s sector in the UK.

You will work closely and line manage the Data and Impact Analyst to ensure robust training programmes are in place, to support our staff teams to effectively and efficiently utilise our data tools and systems, and to embed data management best practice. You will also work together to embed our involvement and lived experience strategy, ensuring women’s voices and insight are at the heart of our service delivery models.

The role will also provide leadership on data protection and organisational Data Protection Officer (DPO) responsibilities, and will work closely with our Information Governance Lead.

Key accountabilities

Data Systems Oversight and Leadership:

• Work with EWC partners, The JABBS Foundation and University of Birmingham to support the final design phases of a specialist, bespoke case management system (CMS), to ensure it meets the needs of Together Women, and our sister organisations within the Effective Women’s Centres Partnership.
• Roll out the implementation and adoption of the new CMS, to include data migration, staff training programmes, and new reporting suites and dashboards.
• Provide strategic CMS oversight to ensure the system continues to meet organisational needs and lead planning for CMS development projects including upgrades, integrations and enhancements.
• Monitor and assess future CMS system needs, scoping and identifying development areas.
• Contribute to budget planning, including CMS ongoing costs and development projects, and ensuring activities are delivered within agreed resources.
• Work closely with Senior Management and wider Management team on future projects relating to updates or changes to the CMS system.

Data Leadership and Governance:

• Develop a Data and Impact Strategy to align with organisational priorities.
• Lead on data governance and UK GDPR compliance, including data governance policies, DPIAs, information sharing agreements, SARs, and ongoing breach and information security risk management.
• Support the implementation and ongoing review of data policies, ROPA documentation, data security protocols, and internal staff training.
• Provide assurance to the Senior Management team on data compliance, reporting risks and mitigating actions.
• Ensure staff understand their data responsibilities, build data capability and a strong data protection culture through training, guidance and fostering data confidence and accountability.

Insights, Analysis and Performance:

• Lead the provision of insights, analysis, and performance reporting, and embed a culture of insight-led decision making across the charity.
• Support the ongoing development of our involvement and lived experience insight workstream, and further establish our ability to co-design and co-produce our service offer.
• Evidence our impact and performance within contractual monitoring reports, and contribute to future funding bids and tenders to secure commissioning arrangements.
• Produce clear, interpretable reports for internal and external stakeholders, as required.
• Produce clear management information and performance reports on both outputs and outcomes, and enable Managers to articulate stories of change, drive continuous improvement and demonstrate the quality of our work.
• Develop a performance framework to monitor progress of the implementation of Together Women’s strategy, and prepare reports to inform Trustees of progress made.
• Support senior leaders with data-driven planning, presenting insights in accessible ways.
• Conduct ongoing data analysis to identify improvement opportunities, risks and issues.

Team Leadership and Collaborative working:

• Line manage the Data and Impact Analyst, providing support, direction, coaching, workload prioritisation and professional development opportunities.
• Take a hands-on role in data processing to support the day-to-day delivery of the data function, ensuring operational resilience. Contribute to the immediate data management requirements as well as leading on the longer-term data strategy.
• Collaborate with colleagues across Together Women to align data activities with organisational objectives and mission.
• Work closely with key external stakeholders and maintain excellent relationships with key partners through collaborative, mutually beneficial working practice.
• Attend regular meetings and networking opportunities relating to the Effective Women’s Centres Project, and associated networks and events.

Quality Assurance and Contribution to research:

• Ensure data collection, management and storage processes are standardised and consistent across all our services.
• Embed the Women’s Risk Needs Assessment and Gendered Wellbeing Assessment as Together Women’s default assessment tools.
• Support Master Trainers to embed WRNA and GWA certifications across all frontline staff teams.
• Work closely with colleagues to develop a new Quality Assurance (QA) audit process and embed this into Together Women’s work.
• Identify and resolve problems that may affect the achievement of research objectives and deadlines, and escalate where necessary.
• Uphold the principles of ethical research, particularly with regard to consent and confidentiality.
• Carry out administrative tasks related directly to the delivery of the research.

General duties:

• Maintain and improve competencies through continuous professional development.
• Support and uphold the mission, values and behaviours of Together Women.
• Actively promote equity, diversity and inclusion, and work in line with our Ethical Framework. 
• Adhere to all organisational policies, code of conduct, and practices. 
• Complete all mandatory organisation training.
• Treat personal or sensitive information and data about organisations, clients, staff and projects in line with UK GDPR and Data Protection principles. 
• Carry out other associated duties as needed, in line with the broad remit of the role. 

Please note these accountabilities do not form part of the Data and Impact Manager’s contract of employment, and may be subject to amendment as the organisation's needs evolve. 

Person specification

Essential:

• Practical experience of conducting research, collecting and analysing data and presenting findings to a range of audiences.
• Experience of leading or coordinating organisation-wide data, evaluation, or reporting projects.
• Ability to translate data into actionable insights that inform service improvement or strategic planning
• Experience of preparing data reports for external funders.
• Experience of analysing and communicating complex information clearly.
• Good working knowledge of software packages and excellent organisational skills.
• Experience of presenting to external or internal audiences.
• Experience of developing others and providing training to staff.
• Experience of outcomes/impact monitoring and reporting.

Desirable:

• Experience of working or volunteering in a trauma-informed, gender responsive environment and/or Women’s Centre.
• Experience of presenting to academic or policy-making audiences.
• Experience of working in partnership with academic or research institutions

Personal Attributes:

• Excellent communication skills and self-motivation.
• Ability to build trust and influence at all levels, including senior leadership and external partners
• Ability to problem solve and work collaboratively. 
• A commitment to the principles and practice of safeguarding adults and children at risk of harm.
• Ability to travel independently to meet the needs of the role, including work at the Women’s Centre, with occasional meetings at the University of Birmingham and/or other Women’s Centres.
• Commitment to undertake learning opportunities and continuing professional development.

Other Requirements: 

• Proficient in the use of Microsoft Office 365 
• Willingness to travel across the region
• Flexibility to work occasional evenings as required. 
• Commitment to anti-racism, feminism, social justice, and abolitionist values. 
• Commitment to safeguarding data integrity, confidentiality, and ethical use of information.
• Lived experience of the criminal justice system is welcomed and will not necessarily preclude appointment.

Job Title: Refuge Worker

Location: Warwickshire 
Salary: £15,859.03 per annum

Contract type: Part Time, Permanent

Hours: 23 hours per week

This is an exciting opportunity to join Refuge as a domestic abuse refuge worker, providing high quality practical and emotional support to survivors of domestic abuse and their children living in our refuge accommodation in Warwickshire.

The post holder will work closely with survivors from the point of crisis and admission to the refuge, through to move on from the emergency accommodation. This involves providing a personalised, holistic support and safety plan, enabling survivors to access housing, welfare, benefits and legal advice.  

You will also work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

A key requirement is to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 12 January 2026

Interview Date: 20 January 2026

ob Title: Health Advocate Educator

Location: Warwickshire
Salary: £12,928.56 per annum 
Contract type: Part Time, Permanent

Hours: 18.75 hours per week. Monday and Tuesday – 9am-5pm and Wednesday – 9am-12:45pm. Occasional late shift: 12:30pm – 8:30pm on a rota basis (approximately 2-3 days a month) 

This is an opportunity to join Refuge as a Domestic Abuse Health Advocate Educator supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

The Health Advocate Educator will support healthcare teams to identify domestic abuse at an early stage and ensure appropriate responses and referral pathways are offered to female, male and non-binary survivors of domestic violence and abuse. In addition, the post holder will directly support survivors of domestic abuse and hold their own case load.

The post holder will collaborate with the local ICB and Service Manager to strengthen connections with healthcare teams and create effective partnerships that support survivors. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 5 January 2026

Interview Date: 12 January 2026

Job Title: Health Advocate Educator - Maternity Cover

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Fixed Term (from 1 March 2026 until 1 April 2027 - Maternity cover)

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Domestic Abuse Health Advocate Educator supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

The Health Advocate Educator will support healthcare teams to identify domestic abuse at an early stage and ensure appropriate responses and referral pathways are offered to female, male and non-binary survivors of domestic violence and abuse. In addition, the post holder will directly support survivors of domestic abuse and hold their own case load.

The post holder will collaborate with the local ICB and Service Manager to strengthen connections with healthcare teams and create effective partnerships that support survivors. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 6 January 2026

Interview Date: 15 January 2026

Job Title: Health Advocate Educator - Full Time

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Domestic Abuse Health Advocate Educator supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

The Health Advocate Educator will support healthcare teams to identify domestic abuse at an early stage and ensure appropriate responses and referral pathways are offered to female, male and non-binary survivors of domestic violence and abuse. In addition, the post holder will directly support survivors of domestic abuse and hold their own case load.

The post holder will collaborate with the local ICB and Service Manager to strengthen connections with healthcare teams and create effective partnerships that support survivors. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 7 January 2026

Interview Date: 19 January 2026