Programme quality and impact officer jobs

Fixed Term Contract - 12 months

Join us to support people-led change across the UK.

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.

Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.

We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.

This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.

The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

Purpose of the role:

The purpose of this role is to build on our programme of strategic engagement with our key audiences, in order to build our presence, influence and networks in a wide range of UK sectors and topical issues. This includes leading the design and delivery of some of our focused programmes in which we award Fellowships and supporting the Fellows awarded into these programmes to help them increase their UK impact once they’ve done their overseas learning. This role is responsible for delivering all engagement activity across our Arts and culture, Community and citizenship, Environment and resources and Governance and public provision universal themes.  

Key responsibilities:

Programme Development and Delivery

• With oversight from the Engagement Director, and working with members of the Advisory Council to develop the focus and goals of a three-year Fellowship programme within our Governance and Public Provision universal theme through a process of desk-based research and consultation workshops
• Working with the Head of Comms to design and plan the launch of the new programme to applicants
• Working with the Head of Fellowship to design a support package for applicants into the programme
• With oversight from the Engagement Director, creating and facilitating a Working Group of Fellows, partners and Council members to support the cohort of Fellows awarded within this programme. And working with the other Research and Engagement Manager to develop and enhance our approach to stewarding these Working Groups including ones already in place for our other programmes.

• Supporting the Engagement Director in the recruitment and stewardship of Knowledge Partners for this programme and other programmes under your four thematic sectors

• Working with members of our Advisory Council to review our two environment related programmes with a view to revising them or developing them further.
• Reviewing the progress of each programme under your remit with the relevant Advisory Council members and the Working Group at the end of the applications cycle and before the programme reopens for applications

 Sector Relations & Networking

• Researching target audiences, stakeholders, partners and allies, in the four thematic sectors you oversee. Building relationships and maintaining our database of these.
• Developing and managing a systematic programme of engagement with these audiences, through communications and activities including talks, briefings, events, newsletters, publications and other opportunities.
• Systematic promotion of Fellows into these sectors.

Creation of Engagement Content

• Designing and delivering a programme of engagement events for Fellows including webinars and convenings to provide support, knowledge sharing and networking opportunities for the community of Fellows
• Leading on the design and delivery of a programme of wrap-up engagement activity for Fellows in our Rural communities programme
• Leading on the discovery and development phase of a programme of wrap-up engagement activity for Fellows in our Arts and Communities and Children and Young People with experience of care programmes.
• Assisting with the creation of sector content to support the dissemination of Fellows’ learning into their sectors
• Writing engagement materials such as case studies for a wide range of sectors and issues.

• Filtering Fellows’ surveys for case studies and other material.

Post-learning support for the community of Fellows

• Working with partners to deliver training and upskilling support to Fellows to help them increase their UK impact
• Supporting Fellows to distil their learning into ‘reports’ which can be used to disseminate their learning and recommendations
• Ad hoc support to individual Fellows to help them connect with their sectors and each other, and promote their learning and recommendations
• Working with the Engagement team to rethink and pilot new approaches to post overseas learning support for Fellows including grants, events, training, community platforms and more
• Supporting the Engagement Director with the biennial Awards Ceremony for Fellows

And to undertake any additional appropriate duties as may reasonably be required on either a short or long term basis.

Person Specification 

Qualifications

Degree level or equivalent transferable skills

Skills and Experience

• Experience in developing, delivering and reviewing complex programmes involving multiple stakeholders
• Experience working in or with the voluntary, community, or social impact sectors
• Strong track record of stakeholder engagement across sectors (e.g. government, arts, civil society, environment)
• Experience of designing and facilitating events, workshops or convenings
• Proven experience of relationship management, including with partners and advisory groups
• Demonstrated ability to conduct desk-based research, synthesis and programme scoping
• Experience in producing high-quality written content (e.g. case studies, briefings, reports) for diverse audiences
• Understanding of knowledge exchange, learning dissemination and post-programme support
• Experience of supporting communities or individuals to maximise their impact
• Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
• Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms
• Excellent organisational and prioritisation skills
• Comfortable working independently and collaboratively across functions
• Commitment to equity, diversity and inclusion in programme design and delivery

TCF Competency Framework for Personal Development 
 

Role Specific Responsibility

• Innovative in approach.
• Trains and supports others to develop their skills.
• Aligns best practice on process.
• Delivers change and operational strategy through collaboration and using coaching where appropriate.
• Strategic focus on all team outcomes.

Quality & Efficiency

• Drives results-oriented work.
• Holds a realistic view of results, while nurturing team potential.
• Provides clear accountability to team members, and leads by example in performance management.
• Uses forward planning to meet appropriate deadlines.
• Solves complex problems with a strategic approach.

Communication

• Influences and persuades stakeholders at all levels.
• Resolves misunderstandings and conflicts through thoughtful communication.
• Delivers complex information in an easily understandable way.
• Adopts a coaching approach to leadership and line management through encouraging open questions, active listening and providing constructive feedback.

Problem Solving

• Thinks creatively to solve complex problems.
• Balances multiple factors, such as costs, time, and resources, when solving problems.
• Anticipates potential issues and proactively addresses them.

Teamwork

• Resolves team conflicts and keeps the team focused on common goals.
• Takes on a leadership role within a team when needed.
• Builds strong relationships across teams and departments.
• Demonstrates leadership in driving team performance.

Leadership

• Leads larger teams or complex projects, ensuring alignment with organisational goals.
• Develops and implements strategies to improve team performance.
• Provides mentorship and coaching to others within the organisation.

Decision-Making

• Makes decisions in complex or high-pressure situations with limited information.
• Demonstrates sound judgement and considers the long-term impact of decisions.

Stakeholder Management

• Develops and maintains strategic relationships that contribute to the success of the organisation.

Change Management

• Leads the delivery and manages significant change initiatives, ensuring smooth transitions.

Strategic Thinking

• Develops and implements strategies that align with long-term goals and objectives.
• Analyses trends and data to make informed strategic decisions.

Interpersonal Skills

Handles difficult conversations with empathy, showing respect for diverse perspectives

Working for The Churchill Fellowship 

• Salary c. £43,000-46,000 per annum (5 days per week / 36.5 hours)
• Hybrid working policy (minimum of 1-2 days per week in the office) 
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 
• 1 week paid leave for volunteering 
• Non-contributory pension scheme with 10% employer contribution 
• Enhanced maternity, paternity and adoption leave and pay. 
• Employee Assistance Programme
• Life Assurance 
• Bike purchase salary sacrifice scheme (Cycle2Work) 

Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply 

Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role.

Recruitment Process

We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.

If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.

You will then be asked to submit a technical task, for review by the panel prior to selecting the shortlisted candidates for interview, further details will be provided in the initial conversation.

Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview, with the view to appointing the Research & Engagement Manager as soon as possible.  The successful candidate will ideally start in August 2025.

Equity, diversity, and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences.  Our office accommodation is accessible throughout.  

Position: Programme Officer

Reporting to: Senior Programme Manager

Location: Sidcup, Greater London, and hybrid working of 1 day in the office and 4 days remote (subject to change)

Contract Type: Permanent and full-time

Starting Salary: £28,000 – £32,000 gross per annum (based on experience) plus benefits

Interested in supporting projects that make a difference to the lives of others? This is an exciting opportunity for a person to grow and develop within a challenging but fulfilling sector. The Programme Officer will work closely with both the project teams and the wider organisation to support the effective management and delivery of projects across from our London office.

Purpose

The Programme Officer will be responsible for supporting the effective implementation of project delivery activities across our portfolio, predominantly in Africa, Europe, Central Asia, and the Middle East. The post holder will support project delivery, ensuring quality expectations (internal and client), delivering within the scope and budgeted resources of projects, and in line with project timelines. They will work closely with other members of the programme delivery team, our technical team, delivery partners, and consultants to ensure projects maximise their positive impact and will also support the Senior Programme Manager to disseminate good management practice across the organisation, and advise on delivery approaches. 

Main Responsibilities

The responsibilities of the Programme Officer include the following:

1. Project Support

• Provide support to Programme Managers in the delivery of projects, ensuring projects are delivered on time, within budget and scope and comply with client contracts
• Take on the project management of assigned select projects within a determined budget/complexity threshold, ensuring that they are delivered to time and quality
• Set-up and monitor project workplans, including change requests ensuring that approvals are formally recorded and filed
• Manage day-to-day relationships with delivery partners and internal team(s) and build a solid understanding of delivery needs and timelines across projects
• Monitor and support timely client and consultant billing and invoices attached to delivery
• Support onboarding of consultants for new projects, including due diligence checks and contract preparation based on set templates
• Ensure project management software and tools are accurate and kept up to date for allocated projects
• Provide timely responses to client queries and alert the Senior Project Manager of any potential risks
• Lead duty of care and travel planning for staff and consultants, working alongside administrative officers
• Liaise closely with technical colleagues and Project Managers on project support needs.

2. Project Financial Management

• Monitor project budget performance, capturing variances and liaising with the Finance Team and Senior Programme Manager
• Monitor and support the processing of consultants’ expenses/fees against contracts and client invoices against contracts.
• Make recommendations to ensure financial outcomes are met with respect to time, quality and cost, and provide early warning of project overspend
• Prepare internal project update reporting including finances and resourcing using required management tools.

3. Organisational Support and Business Development

• Provide support in strengthening policies, procedures, and management tools for Development Pathways
• Coordinate with wider project teams to ensure technical capacity is well planned across Development Pathways’ portfolio of projects
• Signpost colleagues to relevant project management tools and processes, when required
• Support project closure processes as required, capturing and sharing lessons internally
• Provide ad hoc input to evolving organisational requirements as directed by senior members
• Assist with the identification and monitoring of business opportunities in donor markets, as requested
• Update SharePoint and ensure project data sheets are developed and up to date to facilitate bids for tenders
• Collate and share project information to support the Business Development and Communications department.

Skills, Knowledge and Behaviours

The Programme Officer will require the following combination of applied skills, knowledge, and behaviours to successfully contribute to team goals:

Required:

• An undergraduate degree in an appropriate subject 
• Around 3 years’ experience working on project support or delivery within international development,  research and/or the consultancy sector
• Ability and confidence to work independently and manage their own workflows
• Good communication skills and an ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation 
• Excellent drafting skills
• Ability to understand and effectively analyse and utilise financial information
• Proven ability to resolve problems, anticipate barriers and create practical solutions
• High IT proficiency (Microsoft Office (Word, Excel, SharePoint, etc.)
• Demonstrated attention to detail ensuring quality standards are maintained
• Ability to travel internationally when required.

Advantageous:

• Up to 3 yeaers project management experience
• Proficiency in additional languages
• Commitment to social justice and gender equality.

Reporting Lines:

This post will report to the UK Office Senior Programme Manager.

Terms of Employment and Benefits

Recruitment will be at the junior level and is a permanent and full-time post. Along with basic salary, the successful candidate would receive an attractive package of the following:

• Fulfilling work - working to make a difference to some of the world’s most under-served communities
• Flexible working – Development Pathways offers employees flexible work hours and hybrid working
• Generous time off – recharge with 30-holiday entitlement plus public/bank holidays
• Excellent health and well-being provision – access to the company private health care scheme (after the satisfactory completion of the probationary period), pension scheme, long-term sickness benefits and Employee Assistance Programme
• Group Life Insurance
• Commitment to professional development opportunities – we encourage our staff to participate in professional learning and development
• Provision of a company laptop
• Yearly working at home allowance
• Reward Scheme for involvement in winning bid work.

How to Apply

We invite interested candidates to please apply for the post by including all of the following:

1. A cover letter explaining why you are applying for this position, and how you would meet the selection criteria for the post of Programme Officer
2. A detailed CV (curriculum vitae) specifying your qualifications, education, and relevant work experience
3. All applicants will be required to specify if they have the right to work and live in the UK.

Closing date for this post will be the close of business on the 20th June 2025.

Applications should be submitted by email.

Applications will be reviewed on a rolling basis and we retain the right to close this role without notice. So, if you are interested, please apply early.

Due to the high number of applications expected, unfortunately only short-listed candidates will be contacted.

Applicants, please note the Privacy Notice on our website.

Development Pathways is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications and abilitie without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, family or parental status, or disability status.

About us

Founded in 2010, Development Pathways has grown rapidly into an internationally renowned and respected consultancy business, providing high quality consultancies and project management throughout Africa, Asia, Middle East and the Pacific in social protection, inclusive programming and management information systems. We have offices in the United Kingdom, Kenya and Australia, focused on: social protection; social and economic analysis; research and evaluation; training and capacity building; and, digital technology.

We are committed to transformative social policies to promote social justice and gender equality, women’s empowerment and social inclusion. We work hard and are passionate about what we do. We find time to discuss important issues and how we, as a company, can support initiatives that we care about.

Please note our staff have a hybrid working arrangement of 4 days remote and 1 day working in the office per week although this may be subject to change

For more information about our organisation, please visit our website.

Graduate Opportunity: Junior Programme Officer: International Programmes (12-month paid role)

Motivated to create real global change? Creative, passionate and ready to kickstart your international development career?

Join our international non-profit supporting vulnerable children and young people around the world. We're looking for a recent International Development graduate to join our International Programmes team based in Milton Keynes, starting in early September. Over the 12-month programme, you'll develop practical skills in project management, Monitoring and Evaluation, targeted fundraising, safeguarding and much more to build on your academic learning.

You’ll also have the chance to research and lead on your own initiative- which if successful could make a real difference. You’ll experience first-hand what life is like in a small but ambitious charity and get access to mentorship from senior leadership to help shape your professional journey.

The essentials:

· 22 days holiday (plus bank holidays) as a minimum- plus discretionary three days over Christmas and the opportunity to buy more.

· A pension – you contribute a minimum of 2% and we’ll add another 6%.

· Access to confidential support and counselling, when you need it.

· A hybrid and flexible working policy where employees are able to work remotely for up to 60% of their working hours (role dependent)

· Enhanced Leave Policies

The extras:

· Focus on innovation - employees are given 5 -10% of their time to work on innovation

· On the job plus formal training opportunities.

· Birthday Leave – employees are eligible for a full day of paid leave on their birthday.

· Exclusive range of high street discounts including cinema, tech, travel, fashion and food and drink through charityworkerdiscounts.

·        Well-being days – employees are given two paid well-being days a year plus an organisational well-being day with the team.

To apply for this role, you must have the right to work in the UK.

Quest for Learning is an education charity on a mission to close the gap for primary school children in Oxfordshire who are falling behind - often due to complex and compounding disadvantage. Many of the children we support are growing up in poverty, with limited access to books, low parental literacy, and challenging home environments. Some face health inequalities, live in areas affected by crime, or have recently arrived in the UK as refugees or asylum seekers.

We work closely with schools to provide targeted, high-impact literacy and numeracy programmes that give these children the chance to catch up, thrive, and believe in their potential. On average, our small-group tutoring helps pupils make 13 months of progress in just 10 hours - building not only essential skills, but also confidence, motivation, and a renewed sense of possibility.

The impact extends well beyond the classroom. By supporting children early, we help prevent the need for more complex and costly interventions later in life, from mental health support to exclusion and social care. Our work contributes to stronger, fairer communities by giving every child the foundation they need to participate fully in society. In doing so, we are advancing social sustainability and helping to meet global goals such as the UN Sustainable Development Goals for Quality Education, Reduced Inequalities, and Good Health and Wellbeing.

About the role

We're looking for a dynamic, relationship-focused, and highly organised individual to oversee our teaching programmes, school partnerships, and tutor network.

This role is crucial to ensuring our programmes are high-quality, well-managed, and meeting the needs of schools. You will be the first point of contact for schools, building strong relationships with headteachers and SENCOs, and ensuring that we offer the right support at the right time.

You will manage our team of tutors, ensuring they have the resources, training, and support needed to deliver our programmes to the highest standard. You will also oversee safeguarding and the measurement of programme impact, working closely with the fundraiser to ensure we have strong data for funding applications.

If you have experience in education, relationship building, programme management, or charity leadership, and you’re passionate about ensuring all children get the support they need, this role is for you.

Key responsibilities

School relationships and programme development (account management) 

• Develop and maintain strong relationships with schools and other stakeholders, ensuring our programmes align with their needs.
• Be proactive in identifying opportunities for growth, understanding school funding challenges, and positioning Quest for Learning as a key partner.
• Stay abreast of educational trends, school funding pressures, and local needs, using this market intelligence to shape programme delivery and ensure our offer remains relevant, impactful, and responsive to the challenges schools and pupils face.
• Support marketing efforts by sharing impact stories, case studies, and insights from schools.
• Support and develop approaches that foster meaningful engagement with parents and carers, helping them to feel confident and involved in their child’s learning journey.
• Maintain a strong understanding of school funding arrangements (e.g. National Funding Formula, Pupil Premium, EHCP funding), using this knowledge to position our programmes effectively and align with school priorities.

Tutor management and quality assurance

• Manage the tutor team, ensuring high standards of teaching and professionalism.
• Oversee tutor recruitment, training in programmes, and performance management.
• Ensure tutors are properly equipped with resources and training to deliver high-quality sessions and further relationships in schools.
• Provide pedagogical guidance and support to tutors where needed, drawing on strong educational knowledge to help resolve teaching queries or challenges.
• Actively develop the tutor pool, ensuring we have the right expertise and capacity across Oxfordshire.

Programme coordination and delivery

• Oversee the scheduling and logistics of our tutoring programmes, ensuring smooth delivery and efficient coordination of tutors and bookings.
• Ensure end-of-programme reporting is completed by tutors and shared with schools and other necessary stakeholders.

Safeguarding (Designated Safeguarding Lead - DSL)

• Act as the DSL for Quest for Learning (once trained) with support from the Chief Executive as Deputy Designated Safeguarding Lead, ensuring all safeguarding policies and processes are followed.
• Train tutors in best safeguarding practices and ensure incidents are properly reported and recorded.
• Liaise with schools and external agencies where necessary. 

Impact measurement & fundraising support

• Ensure a strong framework of assessment and impact measurement for pupils and our programmes.
• Analyse and collate data on programme effectiveness, reporting to the team.
• Work with the fundraiser to provide teaching-related content for funding bids and reports.

Person specification

Essential:

• Strong experience in account management, partnerships, or relationship management (preferably in education or the charity sector).
• Experience working in education or service delivery (e.g. as a teacher, tutor, or programme manager).
• Strong pedagogical knowledge and the ability to support tutors with teaching-related queries.
• Excellent people skills, able to build relationships with schools, tutors, and funders.
• Highly organised and proactive, with strong project management skills.
• Strong ability to problem-solve, take initiative, and manage multiple priorities.
• Understanding of safeguarding in education (or willingness to train as a DSL).
• Ability to gather and analyse data to measure impact. 

Desirable:

• Good understanding of school funding streams and financial pressures in the primary sector, including national funding formulas, pupil premium, and SEND-related funding (e.g. EHCPs).
• Experience managing a team (e.g. teachers, tutors, or volunteers).
• Experience in developing education programmes or training.
• Familiarity with funding applications and impact reporting.
• Knowledge of the Oxfordshire school landscape.

Why join us?

• Make a meaningful difference beyond the classroom. This role is perfect for experienced educators - whether you’re a teacher, SENCO, literacy lead, or school leader - looking to apply your expertise in a more flexible, strategic, and mission-driven setting.
• Stay connected to what matters: improving outcomes for disadvantaged children and supporting high-quality teaching across schools.
• Enjoy a supportive team culture, hybrid working, generous leave, and the opportunity to help shape the future of a growing charity with a strong reputation in Oxfordshire.
• Bring your knowledge, build partnerships, and be part of something that’s both impactful and personally rewarding.

Ascension Community Trust (ACT) is a much-loved community-based charity in Custom House, Newham.  We deliver a range of projects including Newham District Foodbank (a Trussell Trust foodbank run by ACT and two community partners), welfare benefits advice, immigration advice, ESOL classes, work with adults with learning difficulties, as well as work with children, young people and their families.

This an exciting time for the programme with a SEND school being built next door to our centre, and with established relationships with several care homes – we expect that this programme will go from strength to strength.

The programme currently consists of:

• Inclusive Art Group
• Supported Volunteering
• Weekly Community Meal
• Gardening Project with children from a local SEND school.

You will have the leadership skills to support a small team of sessional staff. You will be at ease in relating to adults and children with learning difficulties as well as their parents and carers. You will be passionate about the well being and integration of people with learning difficulties with an understanding of their needs.

Christian belief is not a requirement of the role; however, it is essential that the successful candidate will be comfortable working in sympathy with our values.

If you share our values and want to make an impact within Newham, then we look forward to hearing from you!

Strategic. People-focused. Ready to grow something that matters?

At Brighter Together, we believe in a UK where every older person has regular, meaningful connections with young children. Our award-winning intergenerational programme tackles isolation and improves wellbeing by bringing together two often-overlooked groups—older adults and early years children—through joyful, structured weekly sessions.

We’re on an ambitious growth journey, and we’re now looking for a Programme Lead to help shape the next phase of our impact.

Founded in 2020, we’ve delivered over 160 projects across London, with extraordinary results: 98% of older adults report improved emotional wellbeing, and 97% of children show significant development in social skills. With expert-designed sessions based on cognitive stimulation therapy and the EYFS framework, our model is evidence-led, highly engaging, and full of heart.

We’re a small, dynamic charity with a start-up mindset: agile, fast-moving, and ambitious. This is your chance to play a key leadership role in a high-impact social venture—and help build something that really matters.

What you’ll be doing:

• Leading the strategic growth, sales and delivery of our intergenerational programme across London

• Building and maintaining partnerships with care homes, nurseries and local stakeholders

• Overseeing and supporting a team of Session Facilitators and volunteers

• Shaping our impact and evaluation approach and producing key data insights

• Playing a core leadership role in organisational strategy, systems, and communications

This job is for you if:

• You thrive in start-up environments—building, improving, adapting

• You love selling a impactful programme to potential partners

• You’re a natural people person with strong project and team management skills

• You have experience leading programmes or partnerships with social impact

• You’re strategic, solutions-focused, and love getting things done

• You believe in the power of human connection to transform lives

Key details:

• Contract: 12-month fixed term, with potential to become permanent (subject to funding)

• Location: Hybrid, with 2 days/week in our Twickenham office + travel across London

• Salary: £32,000 – £42,000 depending on experience

• Annual leave: 25 days + bank holidays

• Hours: Full-time, with flexible working options

How to apply:

Send us your CV, a 2-page supporting statement, and a short task (outlined in our recruitment pack).

First round interviews: w/c 23rd June | Final interviews: Friday 4th July

We welcome applicants from all backgrounds and lived experiences. If you’re not sure you meet every requirement, we’d still love to hear from you.

Director of Programmes
London (with flexibility for one day of remote working per week)
£72,000 – £92,000 per annum

Our client is a fast-growing charity using the power of football to change lives. They run accessible, high-quality football programmes for thousands of young people across London, regardless of their background or ability to pay.

In just six years, they’ve grown from a bold idea to reaching 6,000 young people every week. Their ambition is to reach 20,000 by 2028. To get there, they need a strategic operator to lead the next phase of their growth.

They’re looking for a Director of Programmes with a proven ability to scale services, build systems that support consistent delivery, and ensure quality is never compromised. This is not a frontline delivery or coaching role, it’s a senior leadership position that combines strategic oversight, operational rigour, and cultural leadership.

You may come from a background in large-scale event operations, network-based service models, or high-growth commercial environments where building for scale was central to your role. Whether you’ve grown delivery infrastructure for a logistics platform, designed consistent customer experiences across digital and in-person touchpoints, or codified a service model for expansion, you’ll understand how to scale something complex with consistency and care. At our client’s organisation, the product is the experience they deliver to thousands of young people each week and they’re looking for someone who can ensure that experience remains exceptional as they grow.

You’ll lead a growing team, shape delivery strategy, and build systems that support high performance across all programmes. Football experience isn’t essential, but you’ll need to understand and value the role it plays in engaging and inspiring young people.

The successful candidate will bring:

• Proven experience designing and scaling programme or product delivery in a fast-growth, impact-focused or operationally complex environment

• Strong operational and strategic leadership, with the ability to codify delivery models, build scalable systems, and maintain quality at pace

• A data-informed mindset, with confidence using insight, analytics, and digital tools to drive performance and decision-making

• Experience leading and developing teams, fostering a high-performance culture, and collaborating effectively across functions such as digital, marketing, fundraising, and partnerships

• A strong understanding of safeguarding, risk management, and quality assurance, particularly in youth or community settings

• Deep personal alignment with our client’s mission and the belief in sport as a tool for social change

This is a rare opportunity to shape a much-loved product at scale and to ensure no young person is left behind because of where they’re from or what they can afford.

Recruitment Timeline

• Deadline for applications: Wednesday 26th June 2025

• Interviews with Prospectus: w/c 30th June

• First Interview with the Client: w/c 14th July (online)

• Final Interview with the Client: w/c 21st July (in-person)

To learn more and see how to apply, please redirect to the role on our website.

Prospectus is proud to support candidates throughout the recruitment process. Applications are welcome from all backgrounds, and we are committed to fostering an inclusive recruitment experience.

We are passionate about our work rescuing dogs from local authority pounds that are at risk of euthanasia after their statutory 7-day holding period. For over 13 years, we’ve operated on the goodwill and tireless effort of volunteers to support behaviour, training, fostering and adoptions. As our organisation grows, so too does our need for a more structured and sustainable approach. Thanks to recent 2-year grant funding, we are building a small, impactful team to increase the scale and quality of our work—and ultimately save more dogs.

The Canine Programmes Manager is a new and vital management role that will directly impact our ability to rescue, rehabilitate, and rehome dogs more efficiently and effectively. This role will initially absorb and professionalise the work currently done by our dedicated volunteer adoptions coordinator, while also overseeing a small but growing team that will include a dog behaviourist and a foster co-ordinator. You will be responsible for streamlining the full journey of a dog in our care—from assessment to adoption and beyond—ensuring our dogs are ready for homes faster, adopted quicker, and retained in homes longer. The successful candidate will be highly organised, people-focused, and animal-passionate, with strong experience in rescue or rehoming management.  This role will be working directly with a variety of dog breeds, sizes and temperaments. 

Your work will be a mix of working on site and WFH. Flexibility will be required and own transport a must as we are situated rurally. 

Essential

• Strong background in rescue, animal welfare (particularly dogs), adoption services, community-based case management.
• Ability to handle dogs of all breeds, temperaments and sizes.
• Full/clean driving licence and own transport (our premises are situated rurally).
• Proven team management experience is vital.
• Excellent interpersonal and communication skills.
• Highly organised with experience in coordinating multiple moving parts.
• Empathy and patience when dealing with vulnerable animals and people.

Desirable

• Experience or qualification in force-free behaviour or training (canine-specific).
• Experience in setting up or scaling community outreach programmes.
• Familiarity with welfare and rehoming legislation or sector standards as laid down by the Association of Dogs and Cats Homes (ADCH).

Business Development Officer – London, South East and East of England

Role purpose:

1. Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact. 
2. Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income. 
3. Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty. 

Key responsibilities:

Retain and grow existing centre relationships 

• Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential. 
• Deliver against annual centre income targets by supporting centres to continue and expand programme delivery. 
• Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback. 
• Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support. 
• Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships. 

Generate and convert new business 

• Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity. 

• Plan and deliver proactive outreach activity via a Sector Development Plans. 

• Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts. 

• Support new centre onboarding, from initial conversations through to registration and early delivery support. 

• Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities. 

Deliver outstanding customer experience 

• Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback. 

• Ensure every interaction reflects the Leadership Skills Foundation’s values. 

• Maintain consistent and accurate records of communications, registrations, and engagement history. 

• Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities. 

• Champion a customer-first mindset and share insight to improve performance against our customer experience objectives. 

Use data and insight to drive decisions 

• Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors. 

• Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement. 

• Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities. 

Collaborate across teams and support innovation 

• Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback. 

• Feedback insight from centres to inform programme development and sector-specific improvements. 

• Contribute to team planning meetings, training sessions, and department-wide initiatives. 

• Support the induction of new team members and contribute to a collaborative, learning-focused team culture. 

Skills, experience, and knowledge

Essential 

• Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.  
• An understanding of education systems in the UK.
• An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
• Strong interpersonal and communication skills.
• Experience of working on own initiative and being a self-starter.
• Confidence in presenting externally to customers and partners.
• Experience of working with sales forecasting tools and Management Information systems.
• Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
• Ability to present information concisely using Microsoft Office programmes.
• An ability to network, influence and build relationships with key stakeholders and customers.
• An ability to convert external relationships into long standing customers results.

Desired

• Previous experience in a sales environment.
• An understanding and passion for leadership skills development and the value it provides for young people and centres. 
• Excellent customer service skills.
• An understanding of awarding bodies and their operating landscape. 

There are numerous benefits that are available to you as a member of Leadership Skills Foundation.

In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.

Contractual benefits:

• Standard 36 hour working week.
• 25 days annual leave rising to 30 days per year after completion of five years’ service.
• Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
• Agile/flexible working.
• Home working.

Non-contractual benefits:

• Discretionary extended Christmas break.
• Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
• Meaningful and regular one-to-one system as part of a structured personal development process.
• Sight test and eyewear financial support.

We are looking for an experienced and passionate Young People's Programmes Engagement Officer  to work as part of our National Programmes Delivery Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Our Young Peoples Programmes focus on mental health prevention by delivering upstream resilience building programmes to young people across the UK. Traditionally delivered through workshops in mainstream education and community-based settings, we have recently diversified our approach, and our focus is now on engaging and supporting young people from diverse and underserved communities.

Building on our existing programmes we have been through an extensive needs assessment and co-production phase which has provided us with the foundation to design evidence-based and culturally appropriate programmes.

How you will make a difference

• Regional landscaping to determine priority areas to offer all our programmes, focusing on our priority underserved groups

• Devise strategies to engage successfully in their region

• Utilise a range of communication tools to promote our programmes and raise their profile regionally

• Promote the programme with all key stakeholders in each region

• Engage with schools and community organisations to offer and deliver our programmes

• Book Training Associates and oversee deliveries, ensuring all relevant paperwork is in place.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

We are looking for an experienced and passionate Senior Programme Officer to work as part of our National Programmes Team.

This is a 25 hour a week fixed term position until July 2026

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Mental Health UK brings together the heritage and experience of four charities from across the country who’ve been supporting people with their mental health for nearly 50 years.

With our local service delivery and national expertise in supporting people whose lives are affected by mental health problems, we have been able to mark a significant footprint in the areas that deeply challenge our mental health and stability.

We provide support and services for some of the biggest societal challenges that pose a threat to people’s mental health, including money problems, navigating through the system to get the right support, understanding mental health, loneliness and isolation, and resilience in young people.

The Mental Health UK programmes team is responsible for the delivery of high-quality programmes and projects that: meet the aims and objectives of Mental Health UK’s 2025-2030 Strategy, strategically align with the needs and expectations of our four founding charities, deliver for all stakeholders including funding partners and beneficiaries.

We design, deliver and measure the impact of our projects and services, ensuring that they meet the needs of people living with mental health problems and have a positive impact on the lives of individuals and communities across the UK.

One in four people in the UK have experienced a mental health problem. At Mental Health UK, we won’t stop until everyone has the tools they need to live their best possible life.

How you will make a difference

As Senior Programme Officer, I will support the Head of Commercial Insight & Development to ensure Mental Health UK delivers high quality projects and programmes that:

• Meet the aims and objectives of our 2025-30 strategy.
• Are strategically aligned with the needs and expectations of our four founding charities.
• Deliver for all stakeholders, including funding partners and beneficiaries.

In this role, I will support the Head of Commercial Insight & Development to identify opportunities to grow and expand our existing programmes. I will work with the Communications and Marketing Team to identify opportunities throughout our programmes to demonstrate our impact as an organisation.

I will oversee the day-to-day delivery of projects within Mental Health UK’s portfolio, supporting colleagues across Mental Health UK and the four founding charities to ensure outputs are delivered on time and to budget, and outcomes are achieved as planned.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

We’re looking for a strategically-minded leader to take forward our work in schools, including managing our new ‘Creating Supportive Environments’ project over the next three years. With knowledge and experience of the secondary school context in particular, the Programme Manager will lead on the development, delivery, and evaluation of new interventions in schools to sit alongside our ongoing delivery of the Rainbow Flag Award in the East of England.

Are you passionate about building meaningful relationships and delivering exceptional customer experiences? Do you thrive in a dynamic role where no two days are the same?

​Samaritans is looking for a STEP (Samaritans Training & Engagement Programmes) Relationship and Delivery Officer to join our Business Development team. This vital role supports our Samaritans Training and Engagement Programmes (STEP) by guiding customers through their sales journey, coordinating training course bookings, and ensuring seamless delivery. You’ll play a key part in helping us generate income while providing best-in-class support to our customers. This is a brand new role, to grow the programme further in 2025-2026 and beyond.

​

• £28,500 per annum

• Permanent role

• Full time (35 hours per week) with flexible working (we would consider compressed hours)

• Hybrid working: Linked to our Ewell (Surrey) office. There is an option to occasionally work from an office space in London Bridge.

• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person

around 2 days per month.

• We are passionate about flexible working, talk to us about your preferences.

About STEP:

Our Samaritans Training and Engagement Programmes (STEP) draws on the expertise gained from our support services to provide training and learning options to organisations across all sectors. The programme includes training courses, eLearning, workshops and webinars on topics including listening skills, emotional support, trauma management and suicide prevention.

​Further info can be found here.

​

This is a real exciting time to join the STEP team, off the back of a record-breaking income year and successfully partnering with high profile organisations across both public and private sector. We’ve experienced significant growth in enquiries received and courses delivered, therefore this new role will be fundamental in expanding the programme.

​

What you’ll be doing:

• Managing customer relationships and providing top-notch support to ensure satisfaction and retention.

• Driving income growth by guiding customers through their sales and stewardship journey.

• Coordinating the delivery of training courses, managing bookings, and handling logistics.

• Supporting the STEP team in reaching income targets with a consultative, customer-first approach.

• Handling admin tasks like data input, reporting, and system improvements.

What we’re looking for:

• A highly experienced Administrator with experience in a customer facing environment.

• Previous experience of working in a sales environment.

• Experience of administering and organising events or training courses in a busy environment with competing priorities, with a focus on a strong attention to detail.

• Ability to develop strong, warm working relationships with both internal colleagues and external customers using excellent communication skills, problem solving, trust and reliability.

• Experience of prioritising own workload and working to deadlines with speed and accuracy.

• Excellent IT skills

​

Job Description is here

​If you’re ready to bring your skills and enthusiasm to a role that makes a real impact, we want to hear from you!

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Working at Samaritans:

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers website.

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Being Inclusive:

​We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

​

Application:

If this sounds like the opportunity for you, please upload your CV and answer some application questions, in relation to the job description, outlining your motivations for applying and your transferable skills and experience. Applications close at 9 am on Monday 16 June with video interviews taking place w/c 23 June.

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Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.

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Apply today and make a real difference to people’s lives.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation.  We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.  
 

Job Description:
Job Purpose:

To lead the operational delivery of Women in Prison’s services across Wandsworth, Sutton and Merton, including the management of the Wandsworth Hub and line management of two Advocates. This role ensures the delivery of high-quality, trauma-informed support for women affected by the criminal justice system and will also support the development and integration of a new South London-based project focused on women who have had children removed or are at risk of child removal.ma

Key Responsibility Area

1. Lead operational delivery of the South London Women’s Hubs, ensuring trauma-informed, high-quality support for women affected by the criminal justice system.
2. Provide strong leadership to staff teams, fostering a culture of learning, inclusion and accountability
3. Ensure quality assurance and compliance through effective systems, data oversight and reporting
4. Develop and maintain strong partnerships with key agencies to enhance support pathways and systemic impact