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Brake, Remote
£15,600 per year (£26k full time equivalent)
Posted 3 days ago Apply Now
Barnardo's, Barkingside (Hybrid)
£51,240.33 - £72,477.60 per year
Posted 1 week ago
Public Chairs' Forum, London (Hybrid)
£65,000 per year
Posted 6 days ago Apply Now
Look Ahead Care Support and Housing, Slough (On-site)
Up to £41000 per annum + Pension Scheme
Posted 2 weeks ago
Closing in 4 days
South East London Mind, Beckenham (On-site)
£18,238 per year (based on a full time salary of £30,396)
Seeking a Peer Support Coordinator to support the development and delivery of mental health peer support across London Borough of Bromley
Posted 5 days ago
The King's Trust, Burnley, Lancashire (On-site)
£22,932 to £26,900 dependent on your skills, knowledge and experience
Posted 2 days ago
The Football Foundation, United Kingdom (Remote)
£38000.00-£48000.00 per year
Posted 6 days ago
Bank Workers Charity, London (Hybrid)
£35,790
Are you empathic and able to work calmly under pressure, with experience of supporting people who are vulnerable? Join our supportive team!
Posted 2 days ago
Closing in 5 days
SAT-7 UK Ltd, Chippenham (Hybrid)
£32,000 - £36,000 per year
A passionate, connected and well-organised leader, to manage a team partnering with UK churches, networks, community groups and volunteers.
Posted 1 week ago
Concordia UK, Brighton (On-site)
NJC PO1 - PO2 £35,745 - £40,221 per year
Posted 1 week ago Apply Now
Page 19 of 63
Central London, Greater London (Hybrid)
Covent Garden, Greater London
Holborn, Greater London
WC2A, London
£31,824 per year
Full-time
Permanent
Job description

As our Service Desk Support Coordinator, you’ll be the friendly face of IT support at the Royal College of Radiologists. You’ll be the first point of contact for our staff, Officers, Examiners, and remote users delivering support across IT and Audio-Visual systems. From troubleshooting tech issues and managing service requests to supporting high-stakes examinations and ensuring our meeting rooms run smoothly, you’ll play a vital role in our reputable team. 

If you are a dedicated professional with a passion for technology and a commitment to delivering exceptional support, the Service Desk Support Coordinator role offers an excellent opportunity to contribute meaningfully within a respected and forward-thinking organisation.

What you’ll do :

  • Providing responsive, customer-focused support via Freshdesk, Teams, email, and in person.
  • Managing IT tickets and ensuring timely resolutions.
  • Supporting Windows, macOS, Microsoft 365, and mobile devices.
  • Assisting with onboarding, training, and documentation.
  • Helping deliver seamless AV and video conferencing experiences.
  • Supporting exams and events—sometimes outside regular hours.
  • Collaborating with HR, Digital Products, and external tech partners.

What you’ll need :

  • ITIL Foundation or equivalent experience in IT Service Management
  • Hands-on experience with ticketing systems, Windows/macOS, Microsoft 365, and Active Directory
  • Strong troubleshooting skills across hardware, software, and networks
  • Excellent communication and customer service skills
  • A proactive, self-starting attitude and a love for learning
  • A commitment to data protection, security, and sustainability

Why join us?

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (60% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme
Application resources
Posted by
The Royal College of Radiologists View profile Organisation type Registered Charity Company size 101 - 500
The Royal College of Radiologists logo Play
Posted on: 30 May 2025
Closing date: 16 June 2025 at 23:30
Tags: IT, Customer Service, Digital