Programme volunteer roles in warrington, cheshire

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Your internship role within Concordis will be shaped by what is happening on Concordis programmes during the six months you spend with the organisation and by your interests, experience and abilities.  As a team, we rely on each member to contribute their skills to our work and we will look to make the most of what you have to offer, while at the same time giving you opportunities to develop new skills and to challenge yourself.

You may be asked to carry out research and analysis into countries in which we are active, guided by our research managers and following our research methodology.  Your role may include assisting with the development of project proposals, monitoring international news outlets and researching potential new project areas.  You may be asked to help with monitoring and evaluating our programmes, working with the programme managers and programme officers to understand and capture results from our programme activities.

You may also be required to give practical, logistical and administrative support to the programme team to which you are allocated, including helping to set up data collection systems, analysing the data collected, preparing and sharing reports, liaising with project partners, preparing for dialogue or training sessions, translating peacebuilding material and taking notes at internal and external meetings.

You will attend team meetings and programme update meetings where you will hear from the Director of Programmes and other members of the programme teams, giving you the chance to understand what is happening on the programmes and to ask questions about any aspect of peacebuilding. 

You will be asked to research sources of funding and may be involved in drafting applications for funding, including generating ideas for new programmes that meet the needs of communities and donors.

You may be required to attend external meetings, seminars and conferences and to contribute to website and social media content.  You will be given opportunities and time to attend virtual training on peacebuilding and related topics.  You will be asked to be part of the Security Monitoring rota whereby we take turns to track the movements of the in-field staff.  This does include occasional essential weekend working.

You may also be asked to assist with HR processes such as evaluating applicant CVs and be given the opportunity to attend interviews as an observer/interviewer.

The internships are designed to give you concrete experience in research, programme management and funding within the international development sector. 

The role will require you to work virtually with our UK team, with programme teams in one or more of the countries in which Concordis operates and with your fellow interns.  If you live in or are visiting London, we will be delighted to welcome you to join some team meetings in person.

Position Overview:
The Programme Lead oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Manager, the Programme Lead manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.

Key Responsibilities:

1. Programme Leadership:

   • Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.

   • Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.

2. Stakeholder Collaboration:

   • Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.

   • Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.

3. Programme Design & Delivery:

   • Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).

   • Monitor participant progress and employment outcomes, using data to refine programme effectiveness.

4. Risk & Compliance Management:

   • Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.

1. Reporting & Communication:

   • Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.

   • Prepare updates for senior leadership and stakeholders to demonstrate programme impact.

2. Process Improvement:

   • Implement feedback loops with participants and partners to continuously enhance programme quality.

   • Promote best practices in adult education, vocational training, and equity-focused initiatives.

Required Qualifications:

• Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.

• Experience:

  • 3–5 years managing employability, workforce development, or adult education programmes.

  • Proven experience leading teams and collaborating with cross-sector stakeholders.

• Skills:

  • Strong understanding of labour market trends and barriers to employment.

  • Ability to design inclusive, participant-centric programmes.

  • Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.

  • Exceptional communication skills for engaging diverse audiences.

• Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.
  
   

  The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

  QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Are you an experienced mentor, youth worker, or programme designer passionate about the power of positive relationships? Do you want to create a robust and nurturing mentoring framework that truly transforms young lives?

REMIX is a dynamic new charity on a mission to "remix young lives" from deprived backgrounds across London. We aim to guide, mentor, and inspire young people through positive role modelling, comprehensive personal development, and vital employability skills. We're currently in our crucial set-up phase, and need your expertise to craft the transformative mentoring relationships at the heart of our mission.

We are seeking a dedicated Volunteer for the role of Mentoring Programme Developer to design our core mentoring framework. This is an incredible opportunity to apply your experience to a meaningful social cause, building the structure that will enable positive role models to teach, guide, and boost young people's confidence, resilience, and ultimately, empower them out of poverty.

Who We're Looking For

We need an empathetic, strategic, and experienced individual with a strong background in mentoring, youth development, or programme design. You'll likely possess:

• Mentoring Expertise: Direct experience as a mentor or managing mentoring programmes, particularly with young people.

• Programme Design Skills: Proven ability to design structured yet flexible programmes, including clear objectives, phases, and supporting resources.

• Youth Development Knowledge: A deep understanding of the unique needs, challenges, and developmental stages of young people from diverse backgrounds (ideally aged 14-25).

• Relationship Building Insight: Knowledge of how to foster healthy, effective, and boundaries-aware mentor-mentee relationships.

• Safeguarding Principles: A fundamental and practical understanding of safeguarding best practices within mentoring programmes, including training needs and reporting.

• Training & Support Content Creation: Ability to develop engaging materials for mentor training, ongoing support, and mentee guidance.

• Monitoring & Evaluation Awareness: Ability to design programmes with clear, measurable outcomes for both mentor and mentee progression.

• Collaborative Spirit: Eagerness to work with Trustees, future mentors, and other volunteers to create a holistic support system.

• Passion for Social Change: A genuine commitment to REMIX's mission and empowering young people out of poverty.

Your Role as Mentoring Programme Developer

In this vital set-up phase, you will be instrumental in:

• Designing the Mentoring Framework: Creating the complete structure for the REMIX mentoring programme, including:

  • Mentor/Mentee Matching Process: Developing criteria and methods for effective pairing.

  • Mentoring Phases: Defining stages of the mentoring relationship (e.g., induction, initial goal setting, ongoing support, closure).

  • Relationship Guidelines: Establishing best practices and clear boundaries for mentors and mentees.

• Developing Mentor Training: Crafting comprehensive training modules for volunteer mentors covering:

  • The REMIX ethos and safeguarding protocols.

  • Effective communication, active listening, and questioning skills.

  • Goal setting, problem-solving, and resilience building techniques.

  • Cultural competency and navigating diverse backgrounds.

• Creating Mentee Resources: Designing guides and tools to help young people make the most of their mentoring relationships.

• Designing Ongoing Support: Outlining how REMIX will provide continuous support and supervision for mentors and mentees.

• Measuring Impact: Helping to establish metrics and methods for evaluating the effectiveness of mentoring relationships and their impact on young people's lives.

• Safeguarding Integration: Ensuring safeguarding is embedded robustly throughout every aspect of the programme design.

What We Offer

• The incredible opportunity to design the flagship programme of a brand-new charity, directly shaping thousands of positive relationships.

• An unparalleled chance to apply your expertise to a profound social cause, seeing your ideas directly foster confidence, aspiration, and opportunity.

• Collaboration with a passionate and strategic Board of Trustees and the founding team.

• The deep satisfaction of knowing you are creating a nurturing system that will genuinely "remix young lives" across London.

This is a voluntary role, requiring an estimated commitment of approximately a period of 3-6 months to help us build this crucial programme. We are flexible and can work around your availability, including you managing your own workload and time.

Ready to Build Transformative Connections with REMIX?

If you are an empathetic, experienced, and strategic individual eager to design a mentoring programme that truly changes lives, we'd love to hear from you.

Help us build the nurturing relationships that will "remix young lives" across London!

Are you an experienced careers advisor, recruiter, HR professional, or educator passionate about equipping young people with the skills they need for the world of work? Do you thrive on designing practical, engaging, and impactful employability programmes?

REMIX is a dynamic new charity on a mission to "remix young lives" from disadvantaged backgrounds across London. We aim to guide, mentor, and inspire young people through positive role modelling, comprehensive personal development, and vital employability skills. We're currently in our crucial set-up phase, and need your expertise to craft the transformative programmes that will unlock career opportunities.

We are seeking a dedicated Volunteer for the role of Employability Programme Developer to design our core training curriculum. This is an incredible opportunity to apply your professional experience to a meaningful social cause, creating the engaging content that will teach, guide, and empower young people towards sustainable employment and a brighter future.

Who We're Looking For

We need a practical, insightful, and results-oriented individual with a strong background in careers development, recruitment, or vocational training. You'll likely possess:

• Curriculum Development Expertise: Proven experience in designing, developing, and structuring practical workshops or training modules focused on employability skills.

• Industry & Market Knowledge: Up-to-date understanding of current job market trends, recruitment processes, and the skills employers seek, particularly in London.

• Practical Skill Focus: Ability to translate complex concepts into actionable, hands-on learning experiences (e.g., mock interviews, CV clinics, networking practice).

• Youth Engagement Skills: Experience in creating content that is engaging, relevant, and inspiring for diverse young people (ideally aged 16-25).

• Monitoring & Evaluation Awareness: Ability to design programmes with clear, measurable learning outcomes related to employment readiness and progression.

• Collaboration & Adaptability: Eagerness to work with Trustees, future mentors, and other volunteers to ensure programme relevance and delivery.

• Passion for Social Change: A genuine commitment to REMIX's mission and empowering young people out of poverty.

Your Role as Employability Programme Developer

In this vital set-up phase, you will be instrumental in:

• Designing the Employability Curriculum: Creating the structure, content, and activities for a practical and impactful programme focusing on job readiness. This includes:

  • CV & Cover Letter Workshops: Guiding young people on how to create compelling application materials.

  • Interview Skills Training: Practical sessions on preparation, common questions, and professional conduct.

  • Career Exploration: Modules to help young people identify interests, research industries, and understand different pathways (e.g., apprenticeships, vocational training, higher education).

  • Networking & Professional Conduct: Sessions on building connections, digital presence, and workplace etiquette.

  • Job Search Strategies: Practical advice on finding opportunities, using job boards, and cold outreach.

• Developing Engaging Materials: Crafting clear guides, exercises, and resources for participants and future facilitators.

• Defining Learning Outcomes: Establishing clear, measurable objectives for the programme to track progress towards employment or further training.

• Integrating Best Practices: Ensuring the programme reflects current best practices in careers guidance and employer expectations.

• Collaboration with Partners (Initial thought): Considering how the programme can facilitate connections with businesses for work experience or job placements.

What We Offer

• The incredible opportunity to design a core programme that directly addresses a critical barrier to social mobility for young people.

• An unparalleled chance to apply your professional experience to a profound social cause, seeing your ideas directly open doors to employment.

• Collaboration with a passionate and strategic Board of Trustees and the founding team.

• The deep satisfaction of knowing you are creating tangible pathways to independence and economic empowerment for London's disadvantaged youth.

This is a voluntary role, requiring an estimated commitment of approximately a period of 3-6 months to help us build this crucial programme. We are flexible and can work around your availability, including managing your own workload and time.

Ready to Build Pathways to Success with REMIX?

If you are a practical, insightful, and experienced professional eager to empower young people with vital employability skills, we'd love to hear from you.

Help us design the pathways that will truly "remix young lives" and unlock their career potential across London!

Are you a creative educator or youth development specialist passionate about building confidence, fostering resilience, and empowering young people out of poverty? Do you thrive on designing exciting, fun, and interactive learning experiences?

REMIX is a dynamic new charity start-up on a mission to "remix young lives" from disadvantaged backgrounds across London. We aim to guide, mentor, and inspire young people through positive role modelling, comprehensive personal development, and vital employability skills. We're currently in our crucial set-up phase, and need your expertise to craft the transformative programmes that will change lives.

We are seeking a dedicated Volunteer for the role of Personal Development Programme Developer to design our core personal growth curriculum. This is an incredible opportunity to apply your creativity and expertise to a meaningful social cause, creating the engaging content that will teach, guide, and boost young people's confidence, resilience, and ultimately, give them a real chance in life.

Who We're Looking For

We need an innovative, empathetic, and experienced individual with a strong background in youth education, training, or programme design. You'll likely possess:

• Curriculum Development Expertise: Proven experience in designing and structuring engaging educational programmes or workshops for young people (ideally aged 14-25).

• Youth Engagement Skills: A deep understanding of what makes learning fun, interactive, and relevant for diverse youth audiences, ensuring high participation and impact.

• Knowledge of Key Development Areas: Familiarity with topics such as confidence building, resilience, emotional intelligence, critical thinking, communication, goal setting, essential life skills and well-being.

• Creative & Innovative Mindset: Ability to think outside the box to develop unique activities, discussions, and content that resonate deeply.

• Positive Role Model Ethos: An understanding of how to integrate positive messaging and nurturing principles into programme design.

• Monitoring & Evaluation Awareness: Ability to design programmes with clear, measurable learning outcomes.

• Safeguarding Principles: A fundamental understanding of safeguarding in youth programmes.

• Collaborative Spirit: Eagerness to work with Trustees, future mentors, and other volunteers.

• Passion for Social Change: A genuine commitment to REMIX's mission and empowering young people out of poverty.

Your Role as Personal Development Programme Developer

In this vital set-up phase, you will be instrumental in:

• Designing the Personal Development Curriculum: Creating the structure, content, and activities for an exciting, fun, and interactive programme focused on boosting confidence, resilience, and overall personal growth.

• Developing Engaging Modules: Crafting individual workshop sessions or modules on key personal development areas, ensuring they are age-appropriate and impactful.

• Integrating Nurturing Principles: Ensuring the programme design supports positive role modelling, guidance, and a safe, encouraging environment.

• Creating Interactive Materials: Developing dynamic resources, discussion guides, exercises, and tools for both participants and facilitators.

• Defining Learning Outcomes: Establishing clear, measurable objectives for the programme to track the progress and impact on young people.

• Building in Flexibility: Designing a programme that can be adapted to different group sizes and delivery styles (e.g., in-person, blended).

• Collaboration: Working closely with the team to ensure the personal development programme complements our mentoring and employability streams.

What We Offer

• The incredible opportunity to design the very heart of REMIX's offering, directly shaping the personal growth of countless young people.

• An unparalleled chance to apply your creativity and educational expertise to a profound social cause, seeing your ideas transform lives.

• Collaboration with a passionate and strategic Board of Trustees and the founding team.

• The deep satisfaction of knowing you are creating pathways to confidence, resilience, and opportunity for London's disadvantaged youth.

This is a voluntary role, requiring an estimated commitment of approximately a period of 3-6 months to help us build this crucial programme. We are flexible and can work around your availability, including the hours you can support us with.

Ready to Design a Life-Changing Programme with REMIX?

If you are a creative, empathetic, and experienced programme developer eager to empower young people to break cycles of disadvantage, we'd love to hear from you.

Help us design the personal development journey that will truly "remix young lives" across London!

Ready to make a difference to a young person's life? Team Up is seeking dynamic volunteer to help transform the lives of disadvantaged pupils by improving their grades and building confidence in their learning.

We are looking for inspirational role models who will tutor Maths or English on one of our 12-week online progarmmes, starting mid-September 2025,

You will be matched with a small number of pupils and provide them with the academic support, encouragement and inspiration they need to get back on track. The pupils on our online programmes have had some disrupted schooling due to personal circumstances and our tuition programmes aim to build not just academic strength, but confidence and positivity towards learning as well. 

All our volunteer tutors receive full training, lesson resources and support from a qualified teacher / team manager throughout their placement.

Practical Considerations:

• Tutors can choose between between two online programmes: Tuesday mornings from 11:30am till 12:45pm or Tuesday afternoons from 16:45 till 18:00.
• The start date of both programmes is Tuesday 16th September 2025 and the final sessions are on Tuesday 9th September 2025.
• Sessions are 60 minutes and take place via Teams. Tutors are expected to be online 15 minutes prior to their session. There is a 15-minute debrief with your progarmme manager after each session.
• This role requires you to undergo a free of charge enhanced DBS check, which will be arranged by Team Up.

We are looking for:

• Strong grades in English or Maths
• Experience working with young people
• Committed, organised and patient individuals 
• Good interpersonal skills when dealing with pupils
• Individuals who are passionate about social mobility and helping to reduce the education attainment gap

Our volunteers love building a rapport with each pupil, seeing pupil growth, and personal confidence increase across the 12 week programme. By the end of the programme, you will see how the support you give has enabled a young person to not only improve their grades, but also build long term resilience. 

Alongside this meaningful experience, you will also be able to attend our employability seminars, as well as receiving a personalised reference upon completion.

 Fundraising Associate (Voluntary Position)

 About Emergency Nutrition Network (ENN)

 Emergency Nutrition Network (ENN) is recognised for its work to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, connecting key actors and building evidence. We are passionate about being network-driven, independent and evidence-based. 

Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible.  We undertake knowledge management, research, and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.

ENN has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website. 

What we do

ENN’s work includes our “Field Exchange” publication that provides up to date information from research, programme learnings, and news from the sector, generated by practitioners, and distributed to our large network of researchers, practitioners and policy makers globally.  We have projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Maternal and Adolescent Nutrition and support for Small and Nutritionally at-risk Infants under six months & their mothers and also manage a peer-to-peer forum offering timely answers to the questions challenging those on the front line of providing services to treat and prevent malnutrition in the world.  ENN does not directly implement programmes but works to improve the effectiveness of all nutrition practitioners by helping to shape policy and practice at global and national levels.

Our Funding

ENN receives funding from governments, UN agencies, private foundations through grants and agreements, as well as contributions from partners.

This Role

The Emergency Nutrition Network intends to expand its funding base.  To do this we would like to open funding opportunities with the private and corporate sectors, new foundations and other donors that may have an interest in working to improve nutrition for people in emergency and high malnutrition contexts. 

The work will involve identifying potential funding sources, developing relationships and helping to finesse opportunities that can match ENN with potential funders.  This role will work with colleagues and will be closely supported by the CEO and technical team.

The position will report to the CEO. 

About You

We are looking for someone who would enjoy the challenge of working with a charity to raise funds to provide support for projects and practitioners working in difficult and resource poor situations to treat and prevent malnutrition. 

If you have experience in the private or corporate sector, and skills that you believe could enable you to fundraise, we would love to hear from you.

Terms and Conditions

Hours of work: fully flexible/negotiable

Location: Oxford area ideally, but the work does not need to be office based, so other locations should be workable. 

Remuneration: This is a voluntary or pro bono position, however, reasonable expenses can be reimbursed for travel and subsistence in line with ENN’s policies.

To apply

Submit a brief CV as well as a short covering letter setting out how your past experience demonstrates your suitability for the role 

Please note: ENN does not intend any employment relationship to be created from this voluntary position, either now or at any time in the future.

ThinkForward exists to support young people to create better and brighter futures. We want them to be able to identify, realise and shape their aspirations, and be ready to make a successful transition into work.

Young people experiencing barriers such as challenging relationships, living in low-income households, or growing up in areas with a lack of access to opportunities can be confronted with hurdles. Without the right support, these barriers can lead to a high risk of unemployment and long-term effects on career and life chances.

There are more than 900,000 16-24-year-olds in the UK who are not at school or college, or don’t have a job or training place. Our ambition is to prevent young people becoming one of these statistics. In 2025, we will be supporting more than 1,500 young people.

We are looking for new trustees with skills and experience to:

• help to grow our income and support our development team
• help us raise our profile by turning our strong evidence base into policy and campaigns.

You will help drive the progression of successful evidence-based organisation that makes a positive impact on the lives of young people and their communities. We are looking for those who value the potential of young people, are passionate about their growth and development and understand the challenges that some face. An interest in ThinkForward’s work and approach are essential as well as an ambitious outlook for our future.

You will be well respected, have active networks in philanthropy, fundraising and statutory development or in policy and campaigning which has generated systemic change. You will have a proven track record of working at a senior and strategic level and will understand the governance and risk management requirements of the role.

You will also be keen to act as a representative, spokesperson and cause leader creating and identifying donors and business opportunities for ThinkForward. 

If this role sounds like a good fit for you, then read the job pack and specification attached to this listing for more details before applying via CharityJob with your CV and cover letter.

We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.

We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.We’d love to hear from students with an interest in mental health, psychology, content development, and gaming. 

Help Solve the Plastics Crisis!

REUSE Foundation is a UK registered charity working to develop and support pragmatic solutions that reduce our reliance on plastic and can deliver change at scale. Though newly established, the Foundation has already earned the support of MPs, government ministers, and leading voices in industry and sustainability.

We're looking for senior and experienced professionals who can help us grow our impact.

Join Us If You Have Skills In:

• Fundraising & DevelopmentCraft proposals, shape donor strategy, or open doors to new funding sources.
• Program Strategy & PartnershipsHelp design and steer reuse pilots, or build collaborations with NGOs, brands, and local governments.
• Campaigns & CommunicationsGuide messaging, social media, media outreach, and public engagement.

Ideal for:

• Professionals or retirees with experience in the charity, corporate, sustainability or communications sectors
• Those seeking purpose-driven work with measurable environmental and social impact
• People who want to shape systemic change, not just reduce symptoms

We are seeking two new Trustees who are strongly networked in the Greater Manchester region to join our Board at a pivotal time for ENO, as we expand our presence and reimagine what opera can be in contemporary society.

Working across both London and Greater Manchester, we are creating opera at a range of scales and for a variety of contexts and audiences. We are collaborating with a diverse mix of venues, spaces, and organisations - exploring creative opportunities and building relationships with new communities and future audiences. This work is central to our ambition to develop a new model for how opera is created, shared, and experienced today.

As a registered charity, ENO is committed to ensuring that opera is available to everyone, without limits. We champion new talent, new ideas, and new audiences because we believe opera should be accessible to all—regardless of background, experience, financial means, or location.

Trustees serve as ambassadors for this work and are essential in monitoring the organisation's overall governance, financial stability, and strategic direction during this exciting period of growth.

We are currently seeking Trustees with a strong connection to the Greater Manchester region who bring experience and skills in some of the following areas:

• Audiences: communication, marketing, digital & social media, insight
• Fundraising and philanthropy
• Artistic: programming, talent development, education & learning, music (particularly opera), performance, producing

We encourage applications from people of all identities, skill levels, and backgrounds, and prior Trustee experience is not required.

English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, English National Opera particularly encourages potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

About us: GT Scholars is a charitable social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve aspirations. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds. 

What makes us different? We run tutoring, mentoring & career insight programmes that help our scholars, aged 11-18, discover their strengths, develop their mindsets and design their own futures.

There are many charitable organisations and social enterprises offering programmes to improve the life chances of young people. 

However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low income homes. 

We believe that all young people are gifted and talented, regardless of their background. 

Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for volunteer tutors that are passionate about making a difference in young people’s lives!

If you are an undergraduate or graduate, you could make a difference by joining us as a volunteer tutor. As a volunteer tutor, you’ll need to:

• Have a passion for helping children and young people

• Provide online one-to-one tutoring support for 1 hour week

• Build pupil confidence in English.

• Have strong subject knowledge (confident enough to tutor up to GCSE)

• Work collaboratively with other tutors and mentors

• Have a minimum of an undergraduate degree or be working towards this

Volunteer tutoring can be extremely rewarding and volunteers with GT Scholars benefit from:

• A flexible schedule - you can choose online tutoring hours to suit your schedule

• The chance to grow your contacts and meet like-minded volunteers 

• The chance to make a real difference in the life of a young person.

Additional information: We’re looking for tutors that can commit to a minimum of 2 academic terms of volunteering.

We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 3 years old.