Programmes Administrator Jobs in London, Greater London
Main responsibilities will include:
Administration
- Be responsible for securing contracts by confirming booking information and working with the Head of Budgets, Contracts & Policy to ensure freelance trainer contracts and Service Agreements are in place
- Oversee the general administration of all APD functions including responding to customer queries and feedback
- Process course bookings made via Thinkific and other platforms, ensuring all requirements are noted and passed on appropriately
- Regularly review policies and procedures which relate to sales and bookings Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619
- Ensure effective contribution of accurate and timely data required by Artswork and its funders / stakeholders
Finance
- Be responsible for APD budgets including raising sales invoices, reconciling payments and managing deferred income
- Follow anti-money laundering procedures to ensure APD sales are compliant with legislation
- Ensure all finance and operations processes and procedures are rigorously implemented in collaboration with the Finance & Operations team
- Produce budget forecasts for APD and provide monthly updates on current financial position to the Deputy CEO and Head of Budgets, Contracts & Policy
- Chase debtors and regularly report any overdue payments to the Finance team
Strategy
- Contribute to the APD growth strategy through ideas and practical solutions
- Work with the APD team and Deputy CEO in the development of new programmes, routes to market and audience development
Communications
- Help to maintain strong communication channels with all partner organisations and customers
- Provide administrative support in developing regional networks, contacts and partners
- Assist with the engagement of employers and partners for projects and programmes
Administration and Legal Compliance
- Maintain positive professional relationships with our participants, partners and stakeholders •
- Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies
- Be a committed champion for Artswork’s Anti-Discrimination Charter
- Maintain and develop personal skills and knowledge through appropriate training
- Perform own administrative duties
- Maintaining positive professional relationships with our participants, partners and stakeholders.
Reports to: Clinical Audit Project Manager
Directorate: Practice and Quality
Salary range: £26,001 - 32,000
Location: London – EC4Y 8EE (Hybrid)
Contract: Full-time; fixed-term 10 months
Job Purpose
Sitting within BSR’s exciting External Affairs & Audit team the Clinical Audit Administrator plays a crucial role in supporting the on-going work of the National Early Inflammatory Arthritis Audit (NEIAA) to gather evidence and drive up the quality of care for patients living with inflammatory arthritis. With touch points across the Rheumatology community, the NHS and health regulators, the NEIAA project is an essential tool in achieving this part of our five-year strategy. At a busy and important time for the NEIAA project this is a fantastic opportunity for those looking to develop their organisational, project management and stakeholder relation skills as we work towards producing our 6th ‘State of the Nation’ report and securing an extension of the Audit contract.
Main responsibilities
- To provide administrative support to the NEIAA project manager such as setting up business processes, engaging with stakeholders and managing the audit mailbox as the first point of contact.
- Liaise with the governance groups for the audit project and assist with the coordination of NEIAA meetings by preparing agendas, taking minutes, and undertaking follow-up actions.
- To assist in the development of communications around the NEIAA project including with the Annual Report.
- Work closely with the Project Manager to encourage participation with the audit from Trusts and Health Boards.
- To support the project manager in the planning and smooth running of the NEIAA project plan.
- To maintain high standards of confidentiality and information governance across all aspects of data collection and storage.
Person Specification
Experience
- Demonstrable administrative experience from work, study or other areas of life
- Experience working constructively with stakeholders
- Experience supporting small project teams with minute writing & following up on actions
- Using information technology - Microsoft Office (Outlook, Word, Excel, Sharepoint)
- Experience in general administrative procedures such as organising meetings and diary management
Skills and Abilities
- Excellent organisational skills
- Accuracy, diligence and attention to detail
- Ability to prioritise, manage own workload & work to deadlines
- Ability to work without close supervision
- Excellent written and oral communication skills
- Committed team player
Inclusion and Diversity
BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
Benefits of working at BSR
We offer a wide range of benefits, most of which start from day one of joining us. Our benefits fall into four main areas: Wellbeing, Time- based, Learning and development, and Financial. Just some of them include:
Wellbeing:
- Free period products in our office
- Free flu vaccinations
- Mental Health First Aiders
- BUPA healthcare scheme- we offer a cash plan, which you can add children or partners to
- Employee Assistance Programme. This is a free, confidential counselling service to all staff, as well as a general advice service provided by BUPA
- WeCare offers access to a 24/7 virtual GP, as well as a mental health support service, a get fit programme and an online portal with lots of helpful resources
- Our enhanced sick pay offer is:
- Up to two years’ service: 4 weeks full pay and 4 weeks half pay
- After two years’ service: 12 weeks full pay and 12 weeks half pay
- We work in a social environment with a range of activities, both virtual and in person, run by our Social Squad. This includes an organisation- wide volunteering day.
Time-based:
- We offer 30 days annual leave in addition to bank holidays
- All staff can request sabbaticals at any point, which are considered on a case-by-case basis
- We also offer an extra day for moving house
- Bank holiday swops- you can swop a bank holiday day for another day’s leave (entitlement remains 1:1 days)
- We’re a 4 day week employer, which at BSR means working your fulltime hours (31.5 each week) over 5 days
Learning and development
We will help you develop your career by supporting your personal development and encouraging internal progression. This includes recognising individuals’ achievements through our internal staff awards. We offer a huge range of learning opportunities, both in-house and externally. This includes a thorough induction programme when you join us, as well as development opportunities aimed at line managers, and wellbeing-based learning sessions. And if professional membership is a required part of your role, we’ll cover the cost of that.
Financial:
- We offer a performance related pay incentive scheme
- Income protection scheme
- You’ll be enrolled on our pensions scheme with Aegon (via Second Sight). Our current pension match is 5% employer contribution if you contribute 4% (9% contribution in total).
- Our life assurance policy pays three times your basic salary
- Interest free season ticket loans
- Ride-to-work scheme
- Interest-free loan scheme
- We also provide generous enhancements within our parental and family leave policies.
- Our maternity/shared parental/adoption offer is 6 weeks at full pay, 33 weeks at half pay, followed by 13 weeks at the statutory rate.
- Our paternity leave offer is 6 weeks at full pay.
Are you an experienced administrator with exceptional organisation skills? Do you want to be a part of a team that makes a difference to the lives of dogs in need?
We’re looking for a Vet Admin Assistant to provide assistance to our veterinary team and the clients they support through a number of different schemes.
About this role:
As Vet Admin Assistant, you’ll
- be the first point of contact those contacting our busy Vet team,
- assist with the daily monitoring of a number of inboxes, providing clients with excellent customer service,
- support with the administration of our emergency fund, which supports dog owners in financial need and provide cover in our busy pharmacy, based at our London office
- support with the processing of prescriptions, maintain accurate records and organise relationship building meetings with vet practices for a number of stakeholders to attend.
About you:
For this role, you’ll need to be an organised, people person; with excellent communication skills, with confidence across different systems, drawing from either experience or your ability to pick up new processes quickly. You’ll also need to work confidently under pressure, while maintaining the ability to prioritise tasks appropriately and use initiative. Additionally, an interest in, and commitment to the work and aims of Dogs Trust is essential.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About this team:
The Veterinary department is a friendly team of nurses, surgeons and administrative staff working in the London office. The primary responsibility for this team is to provide case guidance and management options for dogs within our care across our network of Rehoming Centres and other veterinary related schemes such as Outreach, Shared Adoption Scheme (SAS), Veterinary Support Fund (VSF) and the Emergency Trust Fund (ETF).
Due to the nature of this role, we are looking for candidates who are able to work from our London office 3-4 days per week.
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
This role will provide day-to-day administrative support and project support to the department head and the overall team to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.
About the Role:
- Develop a thorough understanding of Muslim Aid’s work areas in order to ensure strategic linkages / appropriate dissemination of information or assignment of actions.
- Develop, maintain and review administrative systems to achieve maximum efficiency and to have high-level exposure across the organisation including admin, finance, IT, HR, supporter services, IP, comms etc.
- Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
- Assist the Head of Income Generation and Marketing with the preparation of PowerPoint presentations, documents, briefing papers, action points and reports as requested and to track work across all relevant departments to ensure the nominated Manager undertakes action within the agreed timeframe.
- Provide administrative support to Head of Income Generation and Marketing in preparing and drafting correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required by the Head of Income Generation and Marketing.
- Be the gatekeeper and first point of contact to stakeholders, assessing priorities, redirecting calls, enquiries, and face to face meeting appointments.
About You:
- To be successful in this role you will need:
- Educated to Bachelor’s degree level.
- Experience of organising and coordinating meetings and events.
- Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
- Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
- Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
- Provide excellent customer service to internal and external stakeholders, ensuring their needs are met promptly and efficiently.
Why you should apply:
Are you searching for a fulfilling and impactful career opportunity that allows you to make a positive difference in people's lives while building valuable skills and experiences? If so, applying for the Administration Support Officer (IGM) role might be the perfect choice for you.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working (working in office 2 days a week)
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
To apply please submit your cover letter (no more than 1 page) and CV.
Imagine being told that you, or someone you love, is losing their sight.
In that moment, two profound questions demand urgent answers:
- Can this be stopped?
- How will I live my life?
At Fight for Sight / Vision Foundation, we pursue positive answers to both questions. We do this by funding the brilliant minds and bright ideas that put change in sight.
Our researchers are at the forefront of eye research, making breakthroughs and discoveries that will prevent and treat eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people: from tackling loneliness to supporting people who have survived domestic abuse.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of vision loss. We’ve secured well-respected and highly engaged ambassadors and patrons, from Sir John Major to Marsha De Cordova MP.
This is an exciting time to join us, as we activate our new brand and five-year strategy.
If you share our mission and have the skills, experience and drive to contribute to our dynamic team, we’d love to hear from you.
Role Description
This new role of Programme Officer (Social Change) will play an integral part in ensuring our grant making has the best possible impact. Working with the Programme Manager (Social Change) and the wider Impact Team, you will be the first point of contact for potential grant applicants and deliver effective processes that ensure that anyone who applies to us for funding has a positive experience, whether they are successful or not. You will lead on all aspects of administering our Social Change grant calls and provide the rest of the team with the information needed to support robust and transparent decision-making. You will also be involved in events for our applicants and will work with colleagues to continually refine and improve our grant making processes.
Responsible to
Programme Manager (Social Change)
Direct reports
None
Working hours and contract
This is a permanent full-time role, 35 hours a week.
Salary
£26k
Location
Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required.
Start date
As soon as possible
Role Responsibilities:
Administering grant processes:
· Working with the Programme Manager (Social Change) to update application and guidance forms for each funding round
· Work closely with colleagues to set up the grant call in our online grant management system.
· Provide guidance to potential applicants and respond to their queries, e.g. about eligibility.
· Work with colleagues who run the research funding programme to ensure that opportunities for efficiencies and shared processes are maximised
· Process grant applications, ensuring that we adhere to the highest standards of grant making
· Assist with the preparation of papers to support our decision-making processes, including supporting our Social Change Grants Assessment Panel (SGAP) by ensuring they have all relevant information and that the meetings run smoothly.
· Following final decision, ensure that terms and conditions and award letters are sent to successful applicants and ensure a smooth transition of projects to the Programme Manager (Social Change) who will manage the active projects.
Event support and attendance
· Assist with the organisation and delivery of in person and online meetings and events, e.g. a feedback session for unsuccessful applicants.
· Assist with the organisation of visits relating to the social change funding programme, e.g. helping put together briefing documents, supporting with arrangements and highlighting opportunities for stories and impact with communications colleagues.
Team support:
· Provide support to the wider Impact team where required, e.g. working with the finance team on the processing of invoices.
· Assisting the team in keeping accurate and up to date records, including on the online grants management system and ensure that all relevant records are readily and easily available
Person specification:
Skills, knowledge & experience
Essential
· Health or social sciences degree or with experience of working in grant making or similar
· Experience of working in an office/ administrative environment, ideally as part of a hybrid team
· Proficient in the use of standard IT packages including Microsoft Word, Excel and PowerPoint.
Desirable
· Experience of working in a research or grant making organisation.
· Experience of working with committees, ideally with a health, research or charitable giving remit.
· Experience using online grant management systems.
Personal characteristics and behaviours:
· Understanding of and commitment to the change needed to improve life for blind and vision impaired people in the UK
· good attention to detail and focus on quality.
· Ability to understand and analyse information presented in funding applications and reports, summarise this and identify the most pertinent points.
· Ability to work flexibly and effectively as part of a small team and actively collaborate with colleagues in other teams.
· clear communicator, both orally and in writing, with an ability to respond to a wide range of enquiries, e.g. from community organisations
· Ability to effectively prioritise and time manage a varied workload.
· Proficient in the use of standard IT packages including Microsoft Word, Excel and PowerPoint.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Accessibility
Please let us know if you have any accessibility requirements. If you are unfamiliar with MS Teams and would like to do a tech run-through before the interview, we can also coordinate that.
The client requests no contact from agencies or media sales.
OFFICE OPERATIONS AND EVENTS
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Act as a first point of contact for enquiries coming into both general and programme specific inboxes, via the website and phone.
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Support on the smooth running of the London office. Tasks may include managing post, stationery orders, preparing and packing resources for training and events, and supporting on any other duties as required.
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Act as one of the designated fire marshals and first aiders for the London office, with occasional support at other events as required (please note full training will be provided in these posts)
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Support on the smooth running of organisational and programme events, including staff away days, and school events. Tasks may include managing guests lists and correspondence, liaising with event suppliers/contractors/schools, preparing and circulating briefing packs, attending and supporting at events when required, and any other event administration duties as required.
PROGRAMME ADMINISTRATIVE SUPPORT
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Managing programme specific communications related to our Award & Development and Mentoring programmes via email, phone, and website, including but not limited to general enquires and continued engagement with programme participants and volunteers.
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Ensure accurate and up-to-date records are kept across programme databases (Excel and Salesforce)
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Managing programme resources, including stock counts, and organising couriers.
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Processing application data, and event registrations across the two programmes, including due diligence check processes such as DBS, right to work and reference checks.
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Support with the onboarding of mentors and award recipients across the two programmes, ensure that all personal data and consent forms are collected and stored appropriately and in line with organisation policies.
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Support in outreach to schools and mentors, including supporting online volunteer networks, as well as creation of email templates and resources
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Support with the delivery of the Diana Award Development Programme, including scheduling Diana Award recipient blog posts and signposting to opportunities (both internally and externally).
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Maintaining and updating volunteer expense processes in collaboration with Finance Team
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Supporting with the organisation of programme events and training such as but not limited to, Online careers fair, career lounges, mentor networking and training sessions, annual volunteer appreciation events, award recipient networking events and opportunities.
There may also be occasions where the administrative team provide support to other programmes/teams as required, however this will be subject to existing workload/capacity.
PERSON SPECIFICATION
SKILLS
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Able to maintain confidentiality and to share information appropriately and professionally.
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Excellent organisation skills and ability to learn quickly.
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Excellent customer support skills and telephone manner
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Excellent communication skills, both written and verbal.
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Ability to work independently and effectively as part of a team.
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Excellent attention to detail
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Problem solving skills, ability to trouble-shoot quickly and make decisions.
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Commitment to learning and self-development.
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Excellent IT skills, confident in the use of Microsoft Office (especially Outlook, Word and Excel)
EXPERIENCE / KNOWLEDGE
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Experience of providing administrative support within a busy and high performing team
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Experience of working in a fast-paced environment.
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Experience in using digital tools and platforms, including Salesforce, and form building platforms (or a willingness to learn)
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Experience working with schools in an administrative function (desirable).
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Ability to work weekends and evenings when necessary to support Programme delivery across the year and around bigger events (approximately 2-3 a year).
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Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission.
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Commitment to follow The Diana Award’s Safeguarding Policy and processes at all times.
This is a one-year contract (maternity cover) which will be contractually based from our London office; given the role requirements there will be an expectation to be in the office at least 3 days a week.
The successful candidate must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Job Title: Grants Programme Assistant
Salary: £35,000-£38,000 FTE
Location: London/option to work remotely for at least one day a week.
Contract: Part-time, 4 days a week
Prospectus are delighted to be working with Swire Chinese Language Foundation (‘SCLF’)
SCLF was established in 2016 with a 10-year mission and ten years of funding from John Swire & Sons Ltd with the objective of getting Mandarin Chinese more broadly taught in UK state schools across primary and secondary. The Foundation believes that there is tremendous value for young people to learn a foreign language and that learning Mandarin Chinese in Britain will enable future generations to develop a greater understanding of China.
The Grants Programme Assistant will support both the Executive Director and the Assistant Manager across the remit of the SCLF’s work to help it deliver its objectives. This is a unique and interesting opportunity to join the organisation at a key point in its ten-year trajectory as it works to support schools to continue their language provision post 2026 and help shape what that future might look like.
The postholder will play a key role when it comes to supporting the Executive Director and Assistant Manager in their day-to-day roles and get very involved in the operations of the Foundation. The work will cover wide remit of areas including: financial administration, supporting with termly funding reports-and-request process for schools, preparing internal expense requests and maintaining the expenses log. You will support with the annual Grant Agreement extension process, general programme administration, the annual data requests and the organisation of annual assessment visits to Centres. The postholder will maintain relationships with the Foundation’s network of schools and other institutions. You will support with board administration, scheduling meeting dates, manage logistics and support with the preparation of papers. You will also support with event administration for two annual conferences and also sit in on many of the meetings which the Foundation holds with various stakeholders and take meeting notes where possible.
You will have strong verbal and written communication skills and experience working with and maintaining good relations with a variety of different stakeholders. You will have a thorough approach to tasks and attention to detail. You will have a curiosity about and interest in the work of the Foundation. You will be flexible and have an adaptable approach to tasks. You will be comfortable working within a small team and also be able to work on your own initiative. You will have sound computer skills (Microsoft Office 365). You will also have strong numeracy skills.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Position: Early Talent Programme Manager
Hours: 35 hours per week
Salary: c. £32-36k + 7% pension contribution
Location: Hybrid: c.2 days in office (Liverpool Street, London)
Reports to: Senior Talent Manager
This is the job for you if you have…
● a passion for supporting young people to access professional careers
● experience with the recruitment process and placing candidates in roles
● adaptability and are capable of transitioning between direct engagement with young people, and focusing on the project management and administrative aspects of the role
About The Brokerage
The Brokerage is an award-winning, social mobility charity. For 27 years we have supported over 87k less-advantaged young people to fulfil their potential through improved awareness and access to professional career opportunities. Together with our talented young people and top UK companies we are breaking down barriers to a more diverse and talented workforce.
Our mission is twofold - to empower working-class and ethnically diverse young people (16-25) to recognise their strengths, gain skills, and access opportunities to reach their career potential. We are also building a dynamic alliance with forward-thinking employers to support them in accessing and retaining this talent. Together, we develop an inclusive and equitable workforce, one that authentically mirrors the rich diversity of our society.
The Team
The Brokerage is a growing organisation, embarking on a renewed journey that will see us work with our young people and partners in a deeper and more impactful way.
We are an interconnected, diverse, mission-led team that truly lives our values. As such, we are bold and dynamic in our approach to our work whilst fostering a trust-based environment that provides freedom, flexibility and autonomy. We take a people-centred approach when it comes to our team, young people and corporate partners and we make decisions and develop programmes that are insight-led.
Role purpose and main responsibilities
To lead on candidate support and communication for the ‘Placement’ strand of our delivery, working closely with the Senior Talent Manager to manage all entry-level recruitment with our corporate partners. The postholder will be responsible for ensuring Brokerage candidates are upskilled, encouraged to apply for roles, selected and prepared for partner opportunities. They will also develop and maintain efficient systems for programme administration to enhance our operational effectiveness in connecting talent with opportunities.
Main Responsibilities
● Programme Development and Management: Design and improve placement programmes, focusing on candidate support and development. Manage the end-to-end recruitment cycle, from advertising, to shortlisting to onboarding candidates into placements (e.g. internships/entry level roles) including associated administration.
● Candidate Engagement and Development: Lead placement communications and recruitment, identifying, upskilling, and supporting candidates. Develop resources, manage and deliver workshops to enhance candidate skills and engagement.
● Partnership Management: Maintain strong relationships with corporate partners, contributing to the design and development of intern and partner experiences.
● Communication: Craft and distribute materials to promote placements and share success stories.
● Operational Excellence: Refine processes and systems for programme efficiency. Maintain accurate programme and candidate records on Salesforce.
● Data and Impact: Monitor programme effectiveness, focusing on impact-driven management.
● Team Management: Line management of team members (if required). Oversee team performance and dynamics aligned to our values.
● Equality Diversity Inclusion: Embed equity, diversity, and inclusion principles in programme design and delivery as well as team interactions.
● Safeguarding Management: Ensure compliance with safeguarding policies.
We are looking for someone with:
● Experience working with young people and building relationships with a range of stakeholders.
● A strong understanding of early careers recruitment/application processes.
● A dynamic personality with strong written and verbal communication, combined with empathy and patience, to effectively engage with diverse individuals.
● Highly organised, with excellent attention to detail and the ability to manage competing priorities including administrative aspects.
● The ability to balance firmness with sensitivity when necessary, particularly in managing relationships and safeguarding the wellbeing of young people.
● Relevant lived and/or professional experience (i.e. experience of the challenges faced by those from less-advantaged backgrounds)
● A growth mindset, open to feedback, learning and development
● Excellent IT skills, including demonstrable usage of CRM databases (e.g. Salesforce or equivalent) and other tech tools.
If you think that you are the right candidate for this role but don’t quite meet 100% of the criteria, be bold, apply anyway!
Other benefits:
● 25 days’ paid annual leave plus Bank Holidays
● 2 days’ paid volunteering leave; 2 days Wellness Days; and Birthday Leave
● Season ticket loan, EAP and a range of other staff benefits
● A collaborative, diverse, mission led team that works within a flexible, trust-based environment
● Serviced offices with a view of London from the 18th Floor.
Interview process: We will conduct a two stage interview process that will include competency and scenario based questions, alongside practical skills based assessments.
If you would like to find out more about this role, please get in touch!
The Brokerage is committed to providing equal opportunities to prospective and current employees. It is the policy of The Brokerage to ensure that access to employment, training and career progression is determined solely by the application of objective and legitimate criteria and individual merit. If you require specific adjustments during the recruitment process, please let us know, and we will do our best to support you.
The client requests no contact from agencies or media sales.
Salary: £28,216 per annum (plus £5,023 London Weighting if you are based in London)
Location: Flexible - can be based in any of our Shelter Hubs around England or Scotland with remote/homeworking possible
Contract: Permanent
Hours: 37.5 hours per week
Please note, we are offering the opportunity to complete an apprenticeship in a related subject alongside this role.
Closing date: Sunday 12th May 2024 at 11:30pm
Do you have strong IT, administration and database management skills? Would you enjoy collaborating with others, providing support and sharing the knowledge you’ll develop around volunteering best practice. Then join Shelter as a Volunteering Administrator and you could soon be playing a vital role within our Volunteering Team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home; our enemy is the social injustice at the core of the escalating housing emergency. We believe to win that fight; we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The Volunteering Team is a collaborative and supportive team sitting within Shelter’s Equity, Inclusion & Culture Directorate. We are passionate about the positive impacts of volunteering for both individuals and causes and believe volunteers are a vital part of Shelter’s Fight for Home.
Shelter involves around 2,000 volunteers in our shops, offices and local communities. The Volunteering Team enable a coordinated and consistent approach to how we involve volunteers across Shelter and Shelter Scotland. We provide the insight, policies and best practice approaches to ensure all our volunteers have a quality volunteering experience.
About the Role
As a Volunteering Administrator, you will be essential to the coordination of the Volunteering Team’s work in developing a consistent, inclusive and high-quality volunteering offer. You’ll be delivering administrative support across the team, enabling smooth delivery of the service. This will include managing our busy Mailboxes, processing elements of volunteer recruitment and administrating our volunteer database, Better Impact. Working on the database forms a large part of this role; as well as routine tasks such as data reporting, you’ll be working on more in-depth database development. This includes leading on a piece of work restructuring the way our database is set up.
You’ll also be supporting volunteer managers through delivering training demonstrations on our database, creating process guides and providing advice. You’ll provide additional admin support across the Volunteering Team, including coordinating meetings and managing agendas. You’ll be a key member of the team with in-depth knowledge and understanding on volunteering processes and policies to promote our volunteering culture across Shelter and Shelter Scotland.
With this role, we can offer the option of completing an apprenticeship in a related subject. This will involve spending approximately 20% of your work time completing education/learning for the duration of the apprenticeship. We welcome applications both with and without interest in the apprenticeship.
About you
Having strong administration skills with confident use of databases is essential for this role. We’re looking for someone who is comfortable taking ownership in processes, including introducing and delivering new ideas, methods or processes. Having a proactive approach and the ability to manage time effectively while working in a fast-paced environment are all important too.
Also important for this role is having excellent communication skills and the ability to build relationships and work collaboratively with colleagues across our organisation. Experience of delivering training or presentations is a bonus, but more-so a willingness to develop your skills in this area. We welcome applications from people who have enthusiasm for the world of volunteering, whether that comes from a work environment or your own experiences of volunteering, and we’re happy to support your learning.
How to apply
Please submit both a supporting statement and a CV.
In your supporting statement, please address the ‘About you’ points outlined in the job description, detailing your relevant experience and giving specific examples using a STAR approach. Your supporting statement should also include an example of how you meet our behaviour:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Benefits
You will be joining an inclusive and supportive team who welcome people from all backgrounds. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based on your merit.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing and homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to
turn to us for help. We’re here so no one has to fight bad housing and homelessness on their own.
Apply to be part of our team and be the change you want to see in society.
The client requests no contact from agencies or media sales.
Cockpit is hiring an experienced administrator to join our Business Incubation team in the role of Programme Coordinator. Reporting to the Head of Business Incubation, this role is key in supporting the effective delivery of Cockpit’s Business Support and Professional Development Programmes.
Cockpit is a centre of excellence in craft. Home to 160+ independent creative businesses, we are the UK’s only business incubator for makers. With a mission to bridge the gap between talent and opportunity, we are recognised on the NatWest SE100 as a top 100 social enterprise.
Cockpit is hiring a Programme Coordinator to support our Business Incubation Team to deliver our programmes for craft and design businesses. The Programme Coordinator supports the team to plan and deliver Cockpit’s business coaching, training, and professional development programmes.
We are looking for an experienced admin coordinator, used to working on their own initiative as well as within a team. You will be organised and used to working to tight deadlines and have excellent attention to detail.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Full-time and part-time options available:
Office Administrator and Receptionist (35 hours - £25,562)
Office Administrator (19 hours - £13,876)
Receptionist (16.5 hours - £12,050)
Are you looking for a varied and interesting role that’s also rewarding? Do you want to put your administrative talent and organisational skills to use?
We’re looking for a self-motivated person with a can-do attitude to deliver great customer service to our clients and visitors. You’ll be the friendly face of our organisation, greeting all visitors in a welcoming and professional manner. You’ll also help with general administration for all departments and arrange cover for activities and programmes.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.
Joining our team means you’ll be doing work you can be proud of, helping to make sure our charity runs smoothly and supporting people to get the best out of their lives.
Main responsibilities
- You’ll look after the reception area, answer the phone and field calls
- You’ll welcome all visitors and make sure our students are signed in and collected at the end of the day, liaising with drivers if needed
- You’ll arrange cover for activities and programmes across Share sites and in the community
About you
- You can deliver excellent customer service to everyone who comes through Share’s doors
- You’re super organised, conscientious, and not afraid to use your initiative to tackle jobs you notice need doing
- You’ve got great people skills and you’re excellent at communicating with people at all levels
Why work for us?
Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees.
We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.
We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service.
Please send your CV and a cover letter addressing the following questions:
- What are your top three qualities that make you an excellent receptionist/administrator?
- What would you do if someone came in who was very upset and angry?
- Can you tell us about a time when you were very busy and had to multitask? What was the situation and what did you do?
Please also complete our equal opportunities form, which you can download on our website.
If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to the interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview.
This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
PA to Executive Director of International Programmes
Contract: 13 Months Fixed-term contract, Full Time, Maternity cover
Salary: £39,358 - £41,325 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Join WaterAid as PA to Executive Director of International Programmes to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
About the Team:
The International Programmes Department is made up of four regions: West Africa, East Africa, Southern Africa, and South Asia; and three support teams: Programme Support and Knowledge team, the Programme Funding and Partnerships Team and the Programme Operations Team; the International Programmes Department delivers our work effectively across Africa and South Asia focusing on quality programming; accountability and effectiveness; research, learning and documentation.
About the Role:
The purpose of this role is to provide proactive and professional support to the Executive Director of International Programmes, with some general administrative support to the Programme Operations Director and the International Programmes Senior Management Team.
The role will be split 80/20 with a majority focus on executive support for the Executive Director, ensuring they are well organised and briefed and supported to maximise her capacity to lead WaterAid effectively. The minority focus will be on general administrative support to the Programme Operations Director and to the International Programmes Senior Management Team. The role will also be instrumental in running operations in the department, including supporting the organisation with key high profile programme events, line managing the administrator to ensure the department is working effectively and efficiently within itself and the wider organisation.
In this role, you'll:
A) Provide professional, timely and proactive support to the Executive Director of International Programmes, including:
- Diary and meeting support
- Support internal processes, communications and prioritisation Support internal communications with the directorate and wider organisation so these are timely, strategic and engaging;
- General administrative support
B) Operations for the department
- Oversee departmental operations to ensure compliance with wider WaterAid processes as well as championing, innovating, or streamlining the department's process and procedure.
- Maintain effective filing systems ensuring archive material is safe and can be retrieved in line with Data Protection Regulations.
- Organise and lead logistical planning for any departmental events that take place in either the UK or Country Programme locations, as necessary.
- Work as part of a wider team of PAs and Administrators across the organisation, ensuring mutual support and good communication between teams.
About You:
- Proven successful track record of being a Senior Administrator or Personal Assistant in a global organisation, including exceptional diary management;
- Effective time-management, organisation and prioritisation skills, including ability to manage multiple projects and priorities and to keep track of high volumes of information within a busy environment;
- Excellent communication skills (written and verbal), including ability to assimilate information quickly and produce accurate minutes, clear PowerPoint presentations and written briefings;
- Integrity and the ability to act with discretion and respect confidentiality.
- Digitally literate with excellent IT skills, particularly for setting up virtual meetings and effectively using Microsoft Office tools, with extensive experience of using PowerPoint and creating simple and compelling presentations;
- Numerical accuracy and experience of managing and processing invoices and expenses. Ability to co-ordinate / track project budget.
- Team player who is motivated by the desire to support others to be effective and efficient in their work, proactive, with confidence to take initiative and solve problems;
- Willingness to travel in the UK and internationally, if required, for the proper performance and delivery of the role;
Closing date: Applications will close at 23:59 on 12th May 2024. Availability for test and interview is required the week commencing 27th May 2024 and 3rd June 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
The Volunteer Administration Executive will sit within the CoppaFeel! Education Team and will work closely with the Volunteer Community Executive and the Volunteer Community Manager. They will provide administrative support volunteer recruitment and onboarding; induction and training; support and supervision; and reward and recognition.
This is a remote-first role, which means you aren’t expected to come into the office. The only days you would be required to attend the office would be for our quarterly team meetings, quarterly department meetings and in person training. We will provide plenty of notice for when you are required to be in the office. Although the role is remote-first we have an office space where you are also welcome to work from.
About our volunteer community
We have over 250 volunteers involved in our core education volunteer programmes as well as opportunities across fundraising and events. Our volunteers include university students, former fundraisers and supporters.
Volunteers are at the heart of our community value and play a vital role in helping us to deliver our key education programmes. The main aim of this role is to ensure our volunteers have a positive experience during their time with us and are supported to spread our lifesaving message.
About CoppaFeel!
CoppaFeel! exists to educate and remind every young person in the UK that checking their chest isn’t only fun, it could save their life. We are the first breast cancer charity in the UK to create awareness amongst young people, with the aim of instilling a new healthy habit that could one day save their life. We are a small team which, collectively, has one almighty big voice. We were founded out of a need to right wrongs, and when we hear of more people diagnosed late, or young people dying from this disease, we know there isn’t a more powerful reminder to get up and get out of bed every morning.
DUTIES AND RESPONSIBILITIES
- Play a key role in overseeing the day to day administration of volunteer programmes
- Be the key contact and link between volunteers and external organisations who wish to book an awareness talk, stall or other volunteer-involving activity
- Communicate with volunteers, assisting with questions and requests through the management of shared email inboxes
- Coordinate bookings and scheduling for awareness talks, stalls or other volunteer-involving activity using our volunteer management platform and related digital tools
- Support the Volunteer Community Executive with the administration of recruitment, induction, onboarding, training and supervision of volunteers, including support for community events.
- Oversee the administration for thanking volunteers across the teams, taking an active role in CoppaFeel! thanking events, gifting and post
- Maintain volunteer records using our database and report against volunteer activity
- Manage volunteer kit including monitoring stock, ordering and reviewing resources
- Process volunteer travel and expense claims
- Assist with the administration for the set up and delivery of new projects and volunteer opportunities
SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES
- Outstanding administrative skills
- Experience of providing administrative support within a busy team
- Experience in customer or user facing roles
- Outstanding organisational skills to manage conflicting priorities
- Outstanding time management skills with the ability to plan and meet deadlines
- Excellent communications skills
- Strong IT skills, with the ability to pick up new systems quickly
- Ability to work effectively with colleagues at all levels across the organisation
- Ability to work unassisted and be self motivated
- Ability to handle confidential or sensitive information
- Friendly and approachable with the ability to quickly build and maintain strong working relationships
CoppaFeel! welcomes applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are keen to encourage a diverse range of perspectives, skills , experience and knowledge at the charity.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
We have a great opportunity within the finance team as part of the wider Finance and Procurement Department. This opportunity is ideal for a graduate who is passionate about making a positive impact in the nonprofit sector. It's an excellent opportunity for an individual who is seeking a career in finance to gain solid experience, develop their skills and mentorship, and access professional development opportunities to kickstart their career in our organisation.
About the Role
- Assist in project planning, implementation, and monitoring under the guidance of senior team members.
- Contribute to research, data analysis, and report preparation for key initiatives and milestones.
- Provide administrative assistance, including collating key feedback and test run reports from various stakeholders, organising documentation for each stage of project implementation.
- Participate in training programs, workshops, and skill-building activities to enhance your professional competencies.
- Work collaboratively with team members and cross-departmental colleagues to achieve project goals and deliverables.
About you :
To be successful in this role:
- Education to a Bachelor's degree in Finance/Law or similar field from an accredited institution
- Knowledge and understanding of due diligence and compliance.
- Strong academic record and a passion for the nonprofit sector and social impact.
- Knowledge of International development interventions in Asia & Africa.
- Excellent communication, organisational, and time management skills.
- Ability to work effectively in a team environment and adapt to changing priorities.
Why you should Apply:
Are you ready to kickstart your career in finance and administration? Look no further! Here at Muslim Aid, we're on the lookout for ambitious graduates who are eager to dive into the dynamic world of finance and make their mark.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
How to apply:
To apply for this opportunity, please submit your CV, cover letter, and academic transcripts.to our Muslim Aid Website, please highlight your interest in working with our charity and how your skills and experiences align with the role.
Involve is at the vanguard of changing our democracy. Combining innovative, high-quality practice with making a clear case for a democracy fit for the 21st century, we are showing exactly what our democratic future holds.
As Project Administrator you will play a key role in our team, working together to build a vibrant democracy, where people are at the heart of decision-making. Your focus will be to support the delivery of Involve’s projects and programmes to a high standard, helping to manage relationships, budgets, logistics, events and systems effectively.
To succeed in the role, you will be an outstanding and detail oriented administrator who has excellent organisational, written and verbal communication skills. You will show lots of initiative, be a strong team player whilst also being able to work autonomously, as well as have a passion for our mission
The first major project that will play a significant part of your role will be the Democracy Network - a major project for Involve whose aim is to connect people working on issues of power and democracy to increase our understanding and effectiveness, take action together, and lead on issues to build a stronger democracy.