Progression Coach Jobs in Greater London

Do you have the commitment and resilience to make a real difference in the lives of some of the most vulnerable people in our communities? If the answer is yes, we’d love to hear from you!

About the role:

We’re looking for passionate and dedicated Project Worker to join our Complex Needs Services in Camden. In this role, you will be part of a dynamic team providing tailored support to clients with multiple and complex needs, including mental health challenges, substance use, offending behaviour, and physical health issues. Using a Biopsychosocial model and working within a Psychologically Informed Environment (PIE), you will deliver high-quality, holistic support to help clients achieve stability and move forward in their lives.

Role responsibilities will include;

• Providing personalised support to clients with multiple disadvantage, including poly-substance misuse, mental health concerns, and histories of trauma.
• Conducting needs and risk assessments, and work collaboratively to develop and implement support plans.
• Promoting harm minimisation and recovery, enabling clients to set and work towards their own goals.
• Supporting clients to develop life skills, manage relationships, build social networks, and access external services and community resources.
• Facilitating group activities and structured interventions as part of our in-house recovery programme.
• Working in a multi-disciplinary setting, coordinating with other professionals to create integrated care plans.

About you:

• Experience of working with multiple disadvantage individuals, including those with substance use, mental health issues, or histories of offending and trauma.
• Proven ability to provide personalised assessments, support planning, and casework.
• Strong understanding of the challenges that disrupt clients' journeys towards independence, such as substance misuse, mental health issues, and domestic violence.
• Excellent crisis management skills and the ability to respond effectively to challenging situations.
• A strong understanding of the strengths and recovery model and experience of working within a Psychologically Informed Environment (PIE).
• Ability to motivate and engage clients through structured activities, group work, and positive interventions.
• Strong time management skills, with the ability to work independently and manage competing priorities.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

If you are passionate about supporting people with complex needs and want to work for a charity that’s leading the way in homelessness prevention, apply today!

Important info:

Closing date: Sunday 13th October at Midnight

Interview date: Week commencing 21st October 2024

This post will require an Enhanced DBS check to be processed for the successful applicant.

We are looking for a Partnerships and Volunteer Recruitment Manager, who is based in Ealing, to recruit volunteer mentors both out in the community and through forming  partnerships with key public and private sector organisations.

About the role

Our West London Partnerships and Volunteer Recruitment Manager (P&VRM) works closely with P&VRMs in Herts and Surrey and our Communications team, to promote the MCR programme to organisations and individuals.  The purpose is to recruit committed volunteers who will mentor a young person in their school for one hour a week during term time. Based from home, our P&VRMs work closely with the wider MCR team ensuring a balance of autonomy and support. The role will involve extensive travel around West London as well as to meetings, events and the Hertfordshire office are all reimbursed.

Key responsibilities:

• Recruit volunteer mentors to reach monthly targets both through engagement in the community and with organisations

• Source and attend in person and remote events to recruit volunteer mentors 

• Clearly communicate the charity's purpose and the proven benefits to young people and mentors, developing purposeful relationships with prospective mentors and organisations through face to face meetings and presentations

• Work with colleagues to deliver on mentor recruitment plans and share best practice

• Working closely with the P&VRMs in Herts and Surrey and our Communications team to manage effective recruitment campaigns 

• Manage systems to evaluate and assess effectiveness of strategy and practice

About you

• Experience of and expertise in relationship-building on an organisational  and individual level 

• Experience presenting compelling and emotionally engaging information sessions  to stakeholder organisations and individuals 

• Experience and understanding of the importance of recruiting a diverse range of volunteers 

• Can-do, proactive, flexible, solution-focused attitude 

• Belief in young people’s potential, modelling motivation, commitment and resilience

• Knowledge of West London, its community groups and organisations

You may have experience of mentoring, volunteering or the third sector. You will be a people person, open minded and equally comfortable presenting to large audiences and engaging on a one to one basis.

About us

MCR Pathways is an award-winning charity established in Glasgow in 2007.  Our mentoring programme is now delivered in schools across the whole of Scotland as well as West London, Hertfordshire and Surrey.  Our passionate team is dedicated to helping London’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances.  Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. We have recently extended the programme to work directly with the Council, offering mentoring to 16-18 qualifying school leavers in Ealing. MCR Mentors are volunteers who make and experience a life-changing difference.  You will be joining a friendly and supportive team who love what they do and enjoy working with each other.  We model our values and many of us are also mentors ourselves.

Benefits include:  33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday,  Life Assurance - 4 x salary,  Living Pension Employer.

Intervention Coach – Young Adults

Full Title - Young Adult Intervention Coach - Targeted Intervention Casework and Street Work.
Location: Tower Hamlets 
Contract: Permanent, subject to funding
Hours: 35 hours per week
Starting Salary: £33,500 (Top Salary Band for this role: £35,000)

Do you have the values, personal qualities and experience to support high risk young people who are hard to engage and those involved in harm and affected by exploitation and violence?

Do you have the tenacity, resilience, determination and consistency to identify, disrupt, challenge, and support young people to move out of harm and prevent further involvement in harmful activities. Are you committed to social justice, equity and inclusion? 

Do you want to be part of a growing and developing Charity that is ambitious for the young communities that they serve? If yes, then you could be joining our clients innovative, specialist Intervention Team.

Benefits Summary:   

·Working in a values-led, award-winning charity with local, national, and international connections.
·25 annual leave days plus bank holidays per year, increasing in year 2.
·A fair and benchmarked salary with consistent salary reviews and structured career progression pathway with opportunities for senior roles.
·A Pension Scheme contribution of up to 8%. 
·A supportive working culture with Employee Assistance Scheme available 24/7.
·Comprehensive, ongoing training and professional development across fields of targeted intervention, harm reduction, youth development.
·Access to leading organisations and individuals in relevant fields.
·An annual budget of £200 for external professional development training.
·Excellent professional supervision with monthly and quarterly reflective practice sessions.

Who they are:

Our clients is an award-winning, value-led, outcome-driven charity, working to reduce harm and positively transform the lives of the most vulnerable and at-risk young people in Tower Hamlets, East London.

The role:
 
As a Young Adult Intervention Coach (YIC), you will be responsible for the assessment and implementation of tailored intervention coaching plans for each at risk young person on your caseload. You will work to achieve progression outcomes for each young person that includes reducing mental, physical, and emotional harm and supporting each young person transition to positive, thriving lifestyle both on a one-to-one basis, and in partnership with other individuals and agencies involved in the lives of each young person.

Your purpose is to identify, disrupt, challenge, and support young people to move out of harm and prevent further involvement in harmful activities. This will involve targeted street work, specialised one to one harm reduction and life skills coaching. 

Alongside this you will work with intervention frontline colleagues in tertiary intervention such as knife and gun crime crisis situations as well as working with partner agencies.

Who they are looking for:
 
You will have robust frontline experience of working with young people, including experience in engaging, assessing, and delivering interventions designed to support young people to build personal resilience and move away from harm and violence. You will also possess sound risk assessment skills and safeguarding knowledge.  A key component of the job role is case management and knowledge of good practice models, which will underpin their practice, is essential. 

To apply: Please submit an up-to-date CV and covering letter.

Closing date for applications:  11.59pm, 24th September 2024.

Interviews:To be held within 2 weeks of the closing date. If selected an initial online short informal interview (approx. 20 mins) and following this, if shortlisted, an in-person formal interview (approx. 40 minutes) at our offices in Aldgate. 

They are committed to diversity in all that it does and strongly encourages applications from every part of the communities they serve. All appointments are made on meritThey would like to encourage applications from people both with and without criminal convictions, however the job offer has to be subject to vetting. Due to the nature of the work, you are applying for you are required to disclose any criminal convictions that you have.

DBS Requirement: Enhanced DBS

No agencies please.

You may have experience of: youth case work, youth worker, youth crisis management, caseworker, social work, social services, street pastoring, youth centre worker, youth support services etc. 

REF-216 370

Want to play your part in transforming society?

You're in the right place.

The important stuff 

Location: Bethnal Green, office-based

Salary: £27,500

Permanent, Full-time

Application deadline: Wednesday 18th September, 09.00am (We interview on a rolling basis and may close the role early if we find the right candidate)

Application pack: Have a look at our Lead Coach Application pack for more information about the role and Resurgo

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

We are now recruiting for a Lead Coach in Bethnal Green  - an outstanding opportunity to work as part of a local church to deliver the Spear Programme.

You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has supported more than 10,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

In this role, you’ll be responsible for:

The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.

Delivery of Spear Programme - Group and 1:1 coaching [60%]

• Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme
• Building relationships with young people on the programme and managing culture, and attitudes in the training room
• Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively
• Handling safeguarding
• Taking a lead on rating the work readiness of the trainees and making sure data is inputted and used correctly on salesforce
• Tracking trainee progress on the dashboards
• Liaising with volunteers for key programme engagement events such as mock interviews and external panels. Leading on briefings and communications with these volunteers

Delivery of Spear Career [20%]

• Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees

Training the Graduate Coach [10%]

• Contributing towards the training and developing of the Graduate Coach by modelling excellent coaching and giving regular feedback

Trainee recruitment [10%]

• Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics

Continuous professional development

• Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and possibly supporting on leading internal training such as Grad Coach Training

Active participation in and support for church team and mission

• As the Spear programme is run in partnership with a local church partner, you will establish a strong personal connection with the church to develop the engagement and backing of church members and help build a strong network of supporters for the Spear programme. As part of this you may be asked to speak at church/events and contribute to prayer meetings as per Resurgo’s Christian ethos and the mission of the church

This role will suit you if:

• You are an active Christian, passionate about your work being a lived expression of your faith
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
• You are confident in giving feedback and having crucial conversations
• Able to lead others effectively
• You are great at building relationships, with solid communication skills
• You are steady under pressure, and able to juggle competing priorities
• You are looking for a varied, hands-on role, where you won't be tied to a desk
• Emotional resilience and good self-leadership in this area. You have a sense of humour and want to have fun at work
• Strong administrative skills, competent and accurate and efficient in typing and work methods

You’ll be employed by St Peter’s Church, who partner closely with Resurgo to deliver the Spear Programme in Bethnal Green

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities:
  • Support and funding to complete your professional coaching accreditation
  • Progression opportunities through professional development 1-1s, and a dedicated Church Partnerships team.
  • Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• Summer and autumn staff conference days, plus a two-night Christmas retreat

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
• In the event of a job offer, a DBS check will be requested.

Resurgo is a charity with a mission to transform society, of which the Spear Programme is just one part. We use our expertise in coaching and impact management to equip other organisations to cultivate change. Find out more about our work here.

Causeway Education is a charity supporting young people to overcome barriers in accessing Higher Education and apprenticeships. Our mission is to ensure students have the support they need to explore options effectively, make ambitious choices and produce outstanding university, college and apprenticeship applications.

We are looking for a dynamic and organised Programmes Officer to join us on the next stage of our journey. Our work is more urgent than ever, and we are scaling up to meet this challenge. If you share our passion for ensuring progression is not determined by privilege, then we’d love to hear from you.

We actively work to improve diversity in Higher Education and apprenticeships, therefore personal experience of facing related barriers, or experience of supporting young people from underrepresented groups, will be a valuable asset to the organisation.

We are a small and friendly team. Although we work from home, we meet up at least monthly and we have established a number of ways to keep in regular contact and continue to support each other. We will go out of our way to welcome a new member of the team.

Overview

JOB TITLE: Programmes Officer 

LOCATION: Home-based with bi-monthly team meetings in London. Some travel within the UK will be expected. 

SALARY: £26,471- £28,683 (depending on skills and experience) 

CONTRACT: Full time, 35 hours per week (requests for 0.8 FTE will also be considered). 

BENEFITS INCLUDE: 

• 30 days annual leave (not including bank holidays) 

• Pension scheme 

• Training and development opportunities 

• Flexible working hours 

• Well-being allowance 

Main duties

Programme Support 

• Provide support across Causeway's broad portfolio of programmes, such as online mentoring, insight days, work experience weeks and university and employer outreach schemes

• Organise programme-related events, such as workshops/webinars 

• Deliver online and in-person workshops to students and stakeholders, alongside other members of the Programmes Team

• Look after our shared inboxes and share queries with relevant team members 

• Support the collection of information as part of programme reporting requirements

• Support in the design and creation of new programme resources

• Support other team members with management of external communications including the Causeway website, Twitter account and newsletters 

• Develop and implement strategies to promote student engagement with Causeway’s programmes (for example, student 1-1 calls and emails) 

General 

• Provide administrative support to other members of the organisation as required

• Liaise effectively and efficiently with other members in the organisation

• Lead by example, promoting the organisation’s values and expected behaviour 

• Undertake any other duties required by the CEO or the needs of the organisation

This job description is designed to give an overall view of the role and is not a definitive list of tasks. 

Person specification

We are more interested in what you could do than what you have already done, hence the emphasis on skills over experience.  

Essential

• Educated to degree level or equivalent

• Experience of programme work in education, university widening participation and/or employer outreach

• Strong interpersonal skills - able to interact with different audiences and all levels of people

• Excellent verbal and written communication skills

• Excellent attention to detail, with strong analytical skills

• Excellent time management skills with the ability to prioritise work and meet tight deadlines

• Proficient with Microsoft applications including Word, PowerPoint, Excel and Outlook

• High degree of initiative and ability to see work through to conclusion

• Willingness to work flexibly to accommodate occasional duties outside of working hours (time can be reclaimed in lieu)

• Commitment to the aims and values of the organisation

• In possession of, or able to secure, an enhanced DBS check

• Commitment to safeguarding the welfare of all young people

Desirable 

There are a number of different paths the successful candidate may have taken to develop the skills and experience needed for this role. The following list is not intended to be exhaustive, but instead to give a sense of the range of experiences which are relevant:  

• Personal experience of structural inequalities, or experience of supporting young people from underrepresented groups   

• Experience in a charity supporting young people  

• Experience of working in a small organisation with a broad programme portfolio 

• Experience of programme delivery to student participants

Application instructions

• Please provide your CV (max 2 sides) and a covering letter via CharityJob (link below).
• Please complete the Charity Job Equal Opportunities form.

The job posting will close on Sunday 29th September 2024 at 17:00.

Job Purpose

This is an exciting opportunity to join Shaw Trust’s growing Supported Internships (SI) programme. We seek candidates with experience working with neurodiverse young people or adults, who are flexible, committed, and effective communicators. The Tutor or Job Coach will engage with vulnerable young people and work with employers to secure placements. 

Positions are available in High Wycombe and at the Bath Road Marriott Hotel in Heathrow.

Job Description

• Organise and direct the on-site learning programme.
• Recruit and assess students with disabilities for the programme.
• Plan and deliver daily classroom activities and lesson plans to achieve the Pearson’s Employability Award (Entry Level 3 – Level 2).
• Support interns in developing portfolios, achieving accreditation, and obtaining recommendation letters.
• Oversee interns' emotional and social welfare.
• Collaborate with local authorities and businesses, attending meetings to address student progression and employment needs.
• Develop and implement Individual Education Plans (IEPs) and career plans for students.
• Ensure interns understand their roles through host business inductions.
• Work with job coaches and managers to create and modify internship sites.
• Support interns at worksite placements, including job coaching and identifying placements.
• Build relationships with parents and educate staff on disability awareness.
• Plan and coordinate events like inductions and graduations.
• Contribute to marketing efforts and resolve training and employment issues.
• Train interns in personal hygiene, communication, and job behavior.
• Complete job coaching paperwork and apply for Access to Work funding.
• Address legal responsibilities concerning intern safety and welfare.

Person Specification

• Level 3 Education and Training Award (PTTLS) or willingness to obtain.
• Strong communication skills with diverse groups.
• Dynamic and innovative, with leadership and management experience.
• Ability to build effective partnerships and manage a workload.
• Proven success in achieving outcomes and developing new services.
• Knowledge of relevant legislation and policies related to Children and Young People’s Services and SEND.

We are seeking a Coordinator to deliver our Choose Geography programme of work.

Coordinator – Choose Geography
Location: Kensington, London
Contract: Permanent
Hours: Full Time
Salary: £34,288 - £37,150 depending on experience and qualifications

Attendance at the Society’s office in Kensington, London is a requirement for a minimum of two days per week (usually Monday and Tuesday, but days may vary depending on event commitments) and additionally as required. Working from home on other days is possible with agreement from the Manager: Educational Professional Support. Full-time remote working is not available for this role. Some travel, in the UK, will be expected.

The Role

This is a new role within our established Education Team, and it will focus on working with schools and teachers to promote geography as a useful and relevant subject to study, and provide guidance and support for school-based geographical careers education and progression through GCSE, A Level and on to university.

This is an exciting opportunity to take forward the Society’s work in this area in a new and innovative way and will involve extensive work across not only schools but also into higher education and the professional geographer community.

The role is ideally suited to someone with a good understanding of working with schools and teachers, who understands what teachers want and need from careers education support and can work effectively with external stakeholders to ensure opportunities are made available to all. The person in this role will have a good knowledge of the types of career areas that geographers work in and will understand the ways in which the higher education and professional communities can contribute to careers and progression support in schools.

The Society

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am and 4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum, pro rata, plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support

Closing date: noon on Friday 4 October.

Interviews will take place on Friday 11 October at the Society in London.

We intend to notify shortlisted candidates within a week of the application deadline.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society is committed to equal opportunities and values diversity in its workforce.

No agencies please.

About the Role:

The Assessment Coordinator is the conduit for young people to access the youth accommodation pathway in Greenwich.  As well as triage and intake, the role supports young people by navigating their journey either by facilitating their safe return home, or into longer term suitable supported accommodation.

You will provide specialist assessment and interventions for a designated caseload. You will provide mediation where needed and advise/ facilitate restorative work with the young person and their family. 

About you:

• You have two years’ experience of assessing the needs of young people in a residential/ accommodation setting. 
• Proven experience and skills in delivering casework and planned support for young people. 
• A strong understanding and practical knowledge relating to issues that typically disrupt progress in journeys towards independence.  E.g. mental health, substance use, self-harm, domestic violence, anger management etc 
• Evidence an ability to navigate between and across specialties whilst working with clients to create a multi-agency support plan. 
• The ability to work within systems and families, to enable young people (that can) to return home. 

About us:

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. 

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community. 

Important Info:

Closing Date: Sunday 29th September at midnight 

Interview Date: Monday 7th October at SHP Head Office 

This post will require an Enhanced DBS check to be processed for the successful applicant.

About the Role

The Global Alliance for Improved Nutrition (GAIN) is seeking a visionary and strategic financial leader to join our team as Chief Finance Officer (CFO). This executive-level role offers a unique opportunity to shape the financial future of an organization committed to tackling the global challenge of malnutrition. . In the face of increasing global challenges like COVID-19, the conflict in Ukraine, and worsening malnutrition and hunger, we are driven by our strategy to transform food systems for the benefit of the most vulnerable populations.

The Role

As CFO, you will play a pivotal role in our Strategic Management Team (SMT), providing financial leadership that aligns with our bold strategy. You will ensure that GAIN’s financial plans are robust, transparent, and meet the highest standards of probity, while also ensuring compliance with donor requirements for budgeting and reporting. You will lead GAIN’s finance team, providing the strategic direction necessary to support our ambitious goals.

This role can be based in London (UK), Nairobi (Kenya), or New Delhi (India), offering flexibility for the right candidate.

Key Responsibilities include:

• Strategic Financial Leadership: Provide expert financial analysis, strategic guidance, and sound financial management across GAIN. Lead the finance team to support the organization’s strategic goals.
• Corporate Finance: Develop and manage GAIN’s corporate finance activities, ensuring robust financial systems and processes that are user-centric and future-proofed for a growing organization.
• Budgeting and Reporting: Oversee effective budgeting and financial planning, supporting the development and use of KPIs, and ensuring transparency and value for money.
• Risk, Compliance, and Controls: Manage relationships with external auditors and ensure compliance with all relevant accounting standards. Oversee risk management, financial controls, and regulatory compliance.

Your Profile

The ideal candidate will have a distinguished career in finance, ideally within the non-profit or related sectors, and a proven track record at the Finance Director or CFO level in a multi-country context. Key attributes include:

• A recognised professional finance qualification (e.g., ACA, FCA, CPA).
• Extensive experience in strategic financial planning, budgeting, and managing financial operations in a complex, global environment.
• Strong leadership and team management skills, with the ability to lead a geographically dispersed team.
• Deep understanding of diverse regulatory environments, particularly those relevant to Swiss Foundations.
• Expertise in donor and project funding, FOREX, and cash optimisation in a non-profit context.
• Excellent communication skills, with the ability to engage with a wide range of stakeholders, including Board members, donors, and non-financial staff.

About our Offer

Why Join GAIN? This role offers the opportunity to lead the financial strategy of a growing and highly respected organisation with a global impact. As a member of GAIN’s C-suite, you will contribute to collective strategic decision-making and play a crucial role in driving positive change. If you are passionate about improving global nutrition, thrive in a dynamic environment, and are ready to take on the challenges and opportunities that come with this role, we want to hear from you.

Benefits

Competitive Salary: A competitive salary package will be offered, commensurate with experience and qualifications.

GAIN has a fair and competitive salary structure that allows for annual progression subject to good performance. In addition, GAIN offers a total of 37 days holiday per year (including annual leave, public holidays and additional office closure days), an attractive pension scheme and competitive insurance cover including health, travel and life assurance.

We are committed to the health of our staff, especially in these challenging times, and have developed a programme of wellbeing that includes flexible working, additional leave allowances, wellbeing days, mindfulness coaching and access to independent and confidential counselling.

For more information about GAIN, our work, and the impact we are making, please visit our website.

About GAIN

The Global Alliance for Improved Nutrition (GAIN) is a Swiss-based foundation launched at the United Nations in 2002 to tackle the human suffering caused by malnutrition. Due to COVID19, conflict in Ukraine and climate change, malnutrition and hunger have worsened significantly since 2019, reversing a decade of progress. There is growing recognition that our food systems need to change if we are to reverse these trends.

GAIN’s Strategy aims to transform food systems to make healthier diets from sustainable food systems accessible to all people and especially those whose are most vulnerable to shocks. By 2027, we aim to improve the access of 1.5 billion people to nutritionally enhanced staple foods, improve the access of 25 million people to healthier diets, and support positive food system change in 10 countries. This is bold and complex, and the only way to achieve this is to work together with partners including governments, businesses, and civil society at the country and global level. These goals, and the ways of achieving them, build on our twenty-year legacy of transforming people’s lives with improved nutrition through concerted action and effective policy change.

Our Working Culture and Environment

We provide a flexible working environment that includes a combination of home and office working opportunities through our global hybrid working policy. This encourages our staff to have a healthy work-life balance and increases staff motivation, enriches employee wellbeing, and improves performance and productivity.

All of our positions are based in one or more of GAIN’s designated offices as stated on our job advertisements. Successful candidates will be based in one of GAIN’s country offices and must have the existing right to live and work within a reasonably commutable distance of the relevant city / cities in which the role is advertised. Please note, that GAIN does not sponsor working visas and relocations. 

GAIN reserves the right to withdraw an offer of employment for candidates who are considered to ineligible under the above conditions during or after the recruitment process.

To apply, please go to our website and follow the links to Careers at GAIN.

This advert closes on 27th September 2024. Early applications are encouraged. GAIN reserves the right to close this advert early should we receive suitable candidates ahead of the closing date.

The Global Alliance for Improved Nutrition is committed to equality of opportunity and creating an inclusive environment where diversity is valued.  We are keen to reflect the diversity of our society at every level within our organisation and therefore welcome applications from talented and committed people from all backgrounds, representing the diverse societies we operate in.

ABOUT THE ROLE

This is a new post within this service area in which we are seeking an ambitious, person-centred leader to join our team in Royal Borough of Kensington and Chelsea (RBKC) as a Service Manager. In this role, you will report to the Area Manager, and you will manage multiple dispersed services across the RBKC region, managing a team of 9 support workers. 

The service provides 154 units of accommodation to people experiencing homelessness and who have complex needs. The services are spread across the area and are 24 hour supported accommodation sites. You will lead your service to comply with the needs of our commissioners, residents, and organisation, whilst supporting staff to create a Psychologically Informed Environment (PIE). You will have overall responsibility for your service to deliver high quality service delivery, performance, and improvements. 

We are looking for someone who is experienced in supporting those who face multiple and complex needs, ideally homelessness. We actively encourage applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. We have a team of EDI Ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

Shift Pattern: 37.5 hours per week, Monday to Friday in the face to face service, you will also partake in our out of hours on call duty and may be required to work flexibly to meet service needs and requirements.

What are we looking for?

• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• Previous experience in people management and development
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of Housing Management, including voids and evictions

What would we like, but not essential?

• Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

OVERVIEW OF KEY RESPONSIBILITIES

Line Management/Leadership

• Manage the end to end employee lifecycle of staff, providing advice, guidance and support as required
• Facilitate the team in identifying solutions to challenges presented in relation to all elements of service delivery
• Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment

Service Delivery

• Manage the overall day-to-day operational delivery of the service and work directly with colleagues, residents, and participants, as well as other stakeholders to provide a high-quality holistic service which meets the needs of all stakeholders
• Ensure service responsibilities and requirements are carried out effectively
• Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct

Risk Management, Information Management, and Case Recording 

• Follow the relevant risk assessment and management procedures, share any relevant information with partner agencies as appropriate
• Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team

Property and Housing Management

• Create and manage a welcoming, psychologically informed home environment for residents and participants, ensuring a continuous focus on safety, health, and wellbeing
• Ensure the accommodation in which residents live is clean and maintained to a high standard, in line with SIG’s property standards and meets all legal and statutory health and fire safety requirements to operate safely, effectively, and efficiently
• Ensure a provision of a high-quality housing management service to residents

Financial Management

• Manage the service’s budget and review monthly management accounts; manage set budgets effectively and ensure resources are maximised
• Maintain financial management within the service, including but not limited to, invoice management, arrears management, management of petty cash, and expense claims

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.