Project Co Ordinator Jobs

Reports to: Head of UK Advocacy
Location: UK  - Hybrid working with 1-2 days per week from London
Salary: £48k - £58k per annum dependent on experience 
Contract: Full-time, Permanent
Hours 35 hours per week, Monday to Friday 

About Malaria No More UK

Malaria has been described as the oldest killer disease in history. Even now, despite recent progress, it claims the life of a child every minute.

Malaria No More UK (MNMUK) brings proven global experience and expertise in advocacy and creative communications to the zero-malaria fight. From our locations in London, UK and Nairobi, Kenya we aim to accelerate an end to this deadly disease by:

• Securing leadership and investment globally and in the UK
• Building a powerful, united voice for the global malaria campaign to hold leaders to account
• Strengthening local advocacy capacity in key countries in Africa

Since 2000, the world has made enormous progress. The global malaria fight is becoming the biggest public health success story in history, and we are determined to maintain momentum.

Job summary

Malaria No More UK is looking for an exceptional leader to further build and drive our work influencing Westminster and Whitehall and who can work with sector partners, business leaders and champions in the UK and global to strengthen parliamentary engagement and reach. In a period of significant political uncertainty, this is an exciting opportunity for the successful candidate to ensure that the UK can rebuild its role as a leader in the fight to end malaria - using its convening power, financial muscle and political voice in both domestic and international arenas.

You will have excellent understanding of parliamentary systems and procedures and excellent political nous. The role holder will be a self-starter who can think innovatively about how to create and deliver engaging campaigns for parliamentarians and who can convene a range of business leaders and science experts, amongst others, to engage and propel action in parliament and the UK government to end malaria. As an articulate and confident influencer, demonstrating political awareness and sensitivity, you will create sustainable relationships and represent the charity both internally and externally and play an active an engaged role in both supporting UK activity and the broader activities of the charity as a whole.

Key responsibilities 

• Design and lead the delivery of our UK advocacy strategy, with support from the UK Constituency Advocacy Manager, UK Advocacy Officer and APPG co-ordinator, who are direct reports, and the wider team to inspire increased support from the UK government for the malaria campaign.
• Develop strong relationships with relevant players in and around Parliament and across Government: including identifying, recruiting and working with champions, key influencers and political targets, and developing targeted collateral such as issue briefs and submissions.
• Monitor UK and international debates and policy on international development; working with the policy team and others to identify opportunities for influence.
• Monitor and report on the impact of our UK advocacy strategy and evolving external context, informing evidenced based strategy development and course corrections, contributing to organisational funding proposals.
• Coordinate and drive efforts for UK leadership and action on malaria and global health through the Commonwealth and other international platforms (e.g., UN, G7 etc.)
• Work closely with colleagues to identify and build synergies between our UK and international advocacy, policy and communications work.
• Work collaboratively with the communications team to develop and deliver effective digital and traditional media and thought leader opportunities.
• Build external relationships and coalitions in the development sector and beyond in support of the malaria campaign and ensure an intelligence and insight driven advocacy strategy.
• Provide briefings for directors and external partners on the context and status of the government relations strategy, including in advance of meetings with senior politicians and civil servants.
• Provide ad hoc support to the CEO and Leadership Team to develop and support other areas of work as required.
• Undertake any other reasonable additional duties as required by MNMUK.

 Qualifications, skills and experience  

Essential 

• Experience of overseeing the design and delivery of innovative high-impact advocacy and/or campaigns which have influenced governments, parliamentarians and the media to bring about change in policy, practice or funding.
• Superb communication skills and demonstrable experience of effective oral and written communications with a range of diverse audiences, e.g., staging advocacy events, formal submissions, presentations, media briefings and engaging correspondence with key individuals.
• Strong research and analytical skills and an ability to get up to speed quickly on new issues.
• Experience of working in or around UK Parliament and Whitehall and an excellent understanding of UK political parties, key institutions and processes, including parliamentary groups, committees and government departments relevant to the role.
• Experience of leading a team and working across disciplines to lead co-ordinated campaigns, particularly on digital communications, press and policy.
• A willingness and ability to travel overseas occasionally as required.

Desirable 

• Experience of working in international development and on global health issues.
• Experience of working in coalition of a variety of stakeholders.
• Experience of working with UK government and influencers to project UK influence abroad
• Experience of identifying and recruiting new cross-sector champions and cultivating high level influencer engagement including long-term relationship management.

Key Qualities

• A “can do” attitude and team player with ability to think quickly, proactively and strategically.
• A willingness and ability to travel within the UK and overseas occasionally as required.
• We are seeking individuals who are committed to fostering a workplace culture that embraces fairness, kindness and respect towards their colleagues.
• High awareness of Diversity, Equity and Inclusion issues and practice.

MNMUK recognises the value of a team in which people from diverse backgrounds can introduce fresh ideas and contribute to delivering our mission to make Malaria No More. We welcome applications from candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age.

Staff Benefits Include:

• 10% employer pension contributions.
• 28 days’ annual leave plus public holiday days in the postholders country of residence.
• Private medical insurance may be available for non-UK residents depending on the postholders country of residence.
• Subsidised gym membership
• Fully flexible working opportunities
• Interest-free staff season ticket loan and bicycle loan schemes.
• Continuing personal development opportunities.
• Professional training & qualifications subsidy.

Application and Interview Process

To apply, please send your CV and a covering statement detailing how you fit the role and why you want to work for us. Please also indicate your current salary expectations in your covering statement. We value transparency and aim to offer competitive renumeration packages based on experience, relevant qualifications and market standards.

Closing Date: 6th January 2024 – Please note that this vacancy may close early if we receive a sufficient number of applications. Therefore, we encourage interested candidates to apply promptly.

There will be a two interview process conducted via Microsoft Teams.

This job description and person specification is a statement of requirements at the time of writing and is not contractual or exhaustive. It should not be seen as precluding future changes after appointment to this role and it may be amended over time in consultation with your line-manager and the Director.

Background to the role

At Age UK East London we have recently centralised our volunteering function and appointed a volunteering manager to lead the strategic development and quality assurance of our volunteer programme, and to oversee the recruitment, selection and support of our volunteers. The Volunteer project Co-ordinator will work closely with the volunteering manager to lead the delivery of our volunteer-delivered projects. These projects will develop and change over time according to funding available and the needs of older people, initially the post-holder will lead our Activity Buddy and Digital Buddy services.

Job Purpose

To work with the Volunteer Manager to deliver the aims of Age UK East London through the growth and development of Age UK East London’s volunteer programmes. This will include volunteer opportunities across the whole organisation to include intra service and volunteer led projects to ensure AUKEL can deliver a great volunteering service for both volunteers and older people across East London.

Key Tasks

• Support with recruiting and selecting  volunteers in line with AUKEL recruitment of volunteer’s policies and procedures.
• Prepare and train volunteers for their role so that they can offer effective support to service users.
• Match and/or place volunteers within services always ensuring a clear line of communication.
• Regularly review the outcomes model to understand how service users are being enabled.
• Ongoing support of volunteers to include regular supervisions, peer group support training, team meetings and volunteer events.
• Carry out an initial assessment at the older person’s home to include Identifying the older person’s interests and preferences  and take any baseline measures,  score, borough
• Provide and complete quarterly reports for monitoring
• Record keeping and reporting as required.

Administration

• Ensure all aspects of volunteer recruitment are conducted safely through references and DBS check.
• To ensure that all volunteer roles have appropriate task descriptions.
• To monitor all volunteer-client partnerships to ensure that they are operating successfully and that the outcomes for the individuals involved are being met.
• To co-ordinate annual service user and volunteer surveys as appropriate, collate feedback and evaluate the service provided.
• To ensure all data is collected accurately through AUKEL organisational customer relationship management data base system (Charity Log)
• To ensure that relevant data is captured and maintained to provide accurate KPI reporting.
• Conduct routine ‘check-ins’ with clients to monitor quality, customer satisfaction and outcomes.

Quality

• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures.
• To carry out the duties of the post in accordance with the Investor in Volunteers accreditation.

Liaison

• To proactively instigate and cultivate relationships with external stakeholders.
• To manage key relationships on an ongoing basis e.g. with corporate partners, local grant-givers and delivery partners.
• To participate in appropriate external meetings, networking and events in order to represent Age UK East London and increase understanding of our work and our impact.
• Liaise with Adult Social Care, Health and other statutory health and social care agencies to promote the service, identify potential service users and to foster good working relationships.

General

• To meet regularly with the Volunteering Manager for supervision.
• To attend team and staff meetings, (and other meetings) as required.
• To undertake any other duties within the competence of the post holder, under the direction of the Volunteering Manager, as may be required from time to time for the continued smooth running of Age UK East London.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, Data protection, Safeguarding Vulnerable Adults.
• The role requires regular travel throughout East London

 Functional Links

• This role reports to the Volunteering Manager and will have close functional links to the Head of HR and Services Manager for Community.
• Close working with peers across partner organisations.

 Person Specification

Experience

Essential

•  Experience in similar work.
• Experience of working in partnership.
• Experience of working with and supporting volunteers.
• Experience of delivering to quality assurance frameworks.

Desirable

•  Experience of previous work within a befriending or digital support service.
• Knowledge of services for older people and their carers e.g. through health and social services or personal experience.

Skills/Attributes

Essential

• Excellent interpersonal skills.
• Excellent verbal and written communication.
• Ability to present to groups.
• Good planning and organisational skills.
• Good IT skills.
• Ability to work independently and as part of a team.
• Ability to prioritise and manage time and resources in a competent manner.

Knowledge & Understanding

Essential

• Knowledge and understanding of issues affecting older people.
• Knowledge of the requirements of safer recruitment practices.

Desirable

• Knowledge and understanding of the principles of person-centred practices.

Additional Requirements

• This post is subject to an enhanced check through the disclosure and barring service (DBS)

 Our commitment to Equity, Diversity and Inclusion (EDI).

Age UK East London is committed to Equity, Diversity and Inclusion (EDI), we recognise it as central both to our service delivery and to 'our people'.  We want to build a diverse and inclusive team where everyone feels that they belong. We are aiming for a staff team that, at every level, reflects the profile of our local community and for this reason particularly welcome applications from people we want to see better represented in our organisation - people of colour, LGBTQ+ people and disabled people. 

Main duties and responsibilities:

• Facilitating training accreditation with relevant awarding bodies and annual inspections.
• Leading on completing reports to awarding bodies
  • Liaise with Fundraising Officer re: monitoring and evaluation and Quality Management
• Quality management
• Maintaining accurate recording and reporting of training/project delivery, including budgets and impact measures data for both internal and external stakeholders
• Updating website content 
• Advertising and marketing training courses and workshops
• Liaise with the Membership Officer to facilitate forums
• Run the Training mailing list

Essential:

• Excellent communication and organisational skills
• Ability to work well under pressure, demonstrating an ability to prioritise tasks
• Ability to work effectively with colleagues to ensure projects are delivered to an excellent standard, on time 
• Ability to exercise effective self-care skills whilst being exposed to the distressing subject of sexual abuse
• Passionate about working to overcome the barriers survivors face taking pride in the positive life changing interventions that our work offers
• Advanced computer literacy
• Confidence in talking with and engaging a range of stakeholders
• Effective listening skills

Desirable:

• Experience integrating training with a CRM or complex databases
• Experience with mass emailing platforms like MailChimp
• Experience of developing promotional material to support awareness raising projects and event support
• Experience of working in a training environment and/or voluntary sector are desirable
• Previous experience working within similar projects and/or working with survivors of abuse
• Experience of ISVA work
• Knowledge of Sexual Violence

Can you help us?

We are seeking a dynamic co-ordinator to join the CEU team supporting the development of clinical guidance and research enquiries as well as supporting the work of the wider clinical quality portfolio and its 3 committees.

As part of the new CEU team the postholder will work closely with the Head of the CEU, the Clinical Director and researchers, clinical fellows, and FSRH Clinical Quality Committee Chairs and members as well as clinical experts and stakeholders. Key duties will include planning and co-ordinating the work of the CEU as well as helping to develop and implement new processes and procedures for delivering guidance in conjunction other team members. The postholder will also co-ordinate the running of the 3 Clinical Quality Committees and facilitate the process of development of clinical standards.

The role:

Co-ordination and administrative support

• Developing and managing filing systems, preparing and checking documents, ensuring that their presentation meets requirements
• Developing and maintaining databases, spreadsheets and other records systems.
• Co-ordinating and servicing meetings, including arranging teleconferencing facilities, preparing agendas and papers, minute taking, liaising with attendees and ensuring timely distribution of papers across the 3 committees in the clinical quality portfolio and Guideline Development Groups
• Facilitating the production of clinical quality materials, including editing and proofreading
• Co-ordinating the development and dissemination of FSRH standards including developing lists of stakeholders to distribute each new standard
• Providing efficient and effective administrative support to team members
• Data collection, analysis and reporting particularly in relation to Member Evidence Enquiries Service
• Developing and co-ordinating the reporting of CEU work to the FSRH governance committees
• Co-ordinating and supporting the recruitment of Guideline Development Group members including administering the recruitment process.

Planning and organisation

• Contributing to project planning of guidance - liaising with team members, other staff within FSRH and external organisations/stakeholders to ensure that deadlines are met.
• Providing project co-ordination support - developing operating systems and recording activities, tracking progress and contributing to process change and implementation.
• Checking that the relevant paperwork for projects has been received, chasing for contributions as appropriate
• Working with team members to identify and manage risk

 Communication

• Acting as an initial contact point for external organisations and FSRH staff on matters relating to the work of the CEU
• Maintaining effective co-operative working relationships with external stakeholders and staff members within FSRH such as external affairs and the events team.
• Responding to written and verbal enquiries from a range of external organisations, ensuring these are handled appropriately and forwarded as necessary to the appropriate person/team 
• Liaising with the web team to ensure that documents are loaded onto the FSRH website, and information on the website is accurate
• Providing initial advice and guidance to internal teams and external organisations on issues relating to work of the CEU
• Presenting information to stakeholders and other interested parties
• Drafting and collaborating with other team members on documentation, ensuring the standards for presentation are met. 
• Liaising with FSRH External Affairs and Events Team for the smooth running of webinars and conferences relating to the work of the CEU
• Liaising with other FSRH teams and Committees regarding governance and oversight of the CEU work
• Any other duties considered necessary for the role

You will have:

• A degree level or equivalent skills demonstrated through knowledge of the role acquired through experience and evidenced through further training and development
• Excellent Microsoft Office skills in particular knowledge of Office 365
• Excellent standards of numeracy and literacy and ability to synthesise information and data and present it clearly and precisely both verbally and in writing.
• Excellent interpersonal skills with a customer focussed approach and the ability to signpost information
• Excellent understanding of confidentiality, and the ability to remain professional and positive under pressure
• Proactive in improving existing systems and keen to learn where appropriate
• Strong and positive communication skills with the ability to communicate assertively and clearly at all levels
• Outstanding attention to detail and proof-reading abilities
• The ability to work flexibly and respond to changing priorities
• Excellent time-management and prioritisation skills
• An interest in sexual and reproductive healthcare (Desirable)
• Knowledge of medical terminology and how the NHS operates (Desirable)

You will have experience:

• Co-ordinating and planning multiple projects with often conflicting deadlines
• Developing and maintaining systems and processes and administrative procedures
• Working confidentially, in a busy stakeholder role, and liaising with a range of professional at all levels including clinicians, technical/researchers and project staff
• Providing support to committee meetings including organising and noting actions and decisions for committees and meetings
• Providing administrative support to a team
•  Working with databases, systems and spreadsheets to manage enquiries and timelines
• Writing reports or documents to a high standard without supervision

Join our team and contribute to the development of nationally recognised guidance, promoting evidence-based clinical practice, and driving positive change in sexual and reproductive healthcare. Apply now and be part of our mission to improve patient care and professional practice.

 Candidates will need to have the right to work in the UK and also be resident in the UK. 

 We will offer you:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave
• Flexible working culture
• Pension and life assurance scheme:10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Interest free season ticket travel loans
• Enhanced maternity, paternity & adoption pay
• Training and development
• Access to an employee discount scheme across 100’s of UK retailers
• A free hot lunch on Thursday’s when in the office

Please send your CV and 1 page covering letter outlining your key experience.
Deadline for applications is 15 December 2023 at 12pm

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We are recruiting a Volunteer Co-ordinator who will be an integral member of our volunteering team. The postholder will co-ordinate all aspects of the volunteer journey from recruitment and selection through to induction, training and supervision. You will work closely with the Volunteering Manager and other Volunteering Co-ordinator/s to deliver the Merton Befriending Service, which provides 1-2-1 support for some of Merton’s most isolated older adults. You will also support volunteer recognition events and produce volunteer communications.

Welsh Language Development Manager 

Join the organisation in shaping the future of early learning and childcare in Wales!

We have an exciting opportunity, funded by the Welsh Government, for a dynamic individual to join the organisation as maternity leave cover in the pivotal role of Welsh Language Development Manager. This position is integral to the Cymru’s Cwlwm initiative, where you will lead efforts focused on the Welsh Language, contributing significantly to the organisations goal of integrating the Welsh language into member settings across Wales.

Position: Welsh Language Development Manager (Maternity Cover)

Location: Home based

Hours: Full time 37 hours per week

Salary: Up to £29,000 depending on experience

Duration: Maternity cover until March 2025

Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

Please note: To apply you will be asked to submit your CV along with a covering letter (in Welsh) detailing how your skills, knowledge and experience meet the requirements of the role.

The Role

As the Welsh Language Development Manager, you will collaborate closely with Regional Development Managers and the Welsh Language Project Co-ordinator to identify and support Welsh language needs within member settings.

Key responsibilities include:

• Developing and maintaining effective partnerships and relationships with local authorities and partners on a local and national level in relation to the Welsh language
• Working with the Cymru team to identify early years sector workforce needs and develop resources
• Establishing and managing robust procedures and systems to support the planning, coordination, delivery, and monitoring of Cymru’s Welsh language work
• Providing regular written reports identifying progress against targets for Senior Managers and funding bodies
• Collaborating with the Welsh Language Project Co-ordinator to promote the use of Welsh within member settings
• Systematically gathering and recording sector intelligence and research from early years, childcare, and play work providers and partners.

About You

As Welsh Language Development Manager, you will have:

• Level 3 qualification (e.g. NVQ Level 3 Nursery/Infant Teaching Certificate) or equivalent.
• A good standard of education in Welsh and English.
• Good communication skills both written and oral - fluent in both English and Welsh
• Knowledge of the benefits and value of the Welsh language in the early years sector
• Enthusiasm for quality Early years, childcare and play work opportunities.
• Experience of working within a related field. e.g. education, Early Years or childcare
• Experience of supervision / line management duties.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and actively opposes discrimination in society.

You may also have experience as a Welsh Language Development Manager, Welsh Language, Development Manager,  Project Development Manager, Project Development, Development, Manager, Project Coordination Manager, Project Development Coordinator, Development Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

An exciting new opportunity has arisen for a Health & Wellbeing Education Co-ordinator to join our Health & Wellbeing department to lead on the quality assurance and delivery of health and wellbeing training and education programmes.

Health & Wellbeing Education Co-ordinator
Job Reference: MH-HWEC
Location: Flexible working – home, office, plus regular outreach work across Cambridgeshire & Suffolk.
Salary: Annual salary up to £32,926 pa (based on 40hrs FTE), pro rata for part-time contract.
Hours: Contracted to work 24-30 hours as agreed, usually worked Monday – Friday
Contract: Permanent

About Us 

YMCA Trinity Group strives to create a fulfilling and enjoyable place to work; we know how staff & volunteers feel directly translates to the quality of service & care we give our clients, and we also recognise the crucial role each one of us plays in helping to fulfil our Mission.

Job Role 

Working alongside the Health & Wellbeing Manager, you will:

• Manage and oversee the delivery and quality assurance of health and wellbeing training such as First Aid and qualifications from YMCA Awards.
• Deliver (or be willing to train to deliver) a range of accredited health and wellbeing courses such as First Aid, Award in Education and Training, and qualifications from YMCA Awards.
• Support the Mental Health & Wellbeing Training Co-ordinator to design, deliver, and quality assure a range of mental health and wellbeing education programmes including staff training, young people or parent workshops, and community events.
• Develop new partnerships and opportunities to educate communities about the health and wellbeing agenda: attending networking events, developing marketing activity, delivering presentations and sourcing funding opportunities.
• To provide effective line management and recruitment of sessional health and wellbeing trainers, ensuring high standards of delivery.
• To support the development and growth of health and wellbeing services whilst meeting annual targets.
• To develop health & wellbeing programmes internally and externally for target audiences such as supported housing residents, youth work, family work and workplace wellbeing initiatives.
• Support with the management and monitoring of operational tasks across the health and wellbeing department such as writing reports, data analysis and strategy development.

You will have and be able to demonstrate the following qualities:

• Possess a Level 4 or equivalent health and wellbeing qualification.
• Possess a valid Award In Education; PTTLS qualification; or Qualified Teacher Status, ideally with an instructor qualification in physical health qualifications (e.g. First Aid) or mental health (e.g. Mental Health First Aid).
• Sound knowledge and experience of the children and adult’s physical health and mental health agenda, including local and national initiatives and approaches.
• Sound knowledge and experience of quality assurance tools and processes.
• Proven experience of developing and delivering high quality health & wellbeing training and education programmes to adults and young people.
• Sound knowledge and experience in using various marketing approaches.
• Proven experience in project management and partnership development.
• Ability to effectively manage time and work well in teams or on your own initiative.
• Excellent organisational, negotiation and time management skills.
• Excellent IT and communication skills.
• Excellent leadership skills and experience.
• A flexible approach to work.
• A current driving licence and access to a car for work.

Salary & benefits: Annual salary up to £32,926pa (based on 40hrs FTE), pro rata for part-time contract.

• 5 weeks holiday & public holiday allowance (Pro rata).
• Free use of our onsite YMCA Gyms at either Cambridge or Peterborough.
• Paid day off for your Birthday.
• Free onsite car parking for staff.
• Your DBS Check Facilitated / Cost Paid as part of your onboarding.
• Competitive rates of pay and company pension, plus access for YMCA Trinity staff and their immediate families to our Employee Assistance Programme.
• Regular supervision and continued personal development.

Applications will be assessed on receipt so early application is advised.
Interviews are due to take place in early January.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Thank you for your interest and we look forward to hearing from you soon!

YMCA Trinity Group is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff to share this commitment.

No agencies please.

Job title: Peer Coordinator

Reporting to: Participation Manager

Hours: Full time: 37.5 hours per week

Salary: £30,000 per year

Benefits: 5% employer pension and 28 days annual leave plus bank holidays

Contract: Fixed term until March 2025 (with possibility of extension depending on funding)

Location: Hybrid. You will be expected to frequently work from our office in Workspace, Kennington Park in Oval and from services in City of London, as agreed with your Line Manager. You can work from home when not required in the office.

Groundswell are recruiting a Peer Coordinator to support volunteers with lived experience of homelessness, also referred to as ‘peers’, to participate in projects tackling homelessness in London. Groundswell have extensive experience in developing and delivering peer-led projects that harness people’s insight and experience of homelessness to tackle issues and coproduce new solutions. We work with NHS services, local authorities and other service providers supporting people experiencing homelessness, to ensure that the views of people who have gone through similar challenges are included in the design and delivery of services. This not only leads to the provision of services better suited to people’s needs, but also supports the progression and recovery of peers involved in participation activities.

The Peer Coordinator will draw on Groundswell’s experience in building participatory networks, bringing people together to advise on meaningful ways to involve people with experience of homelessness in system change and service improvement. Our networks of peers examine the positive and negative roles that services have played in their lives and wellbeing, identify common themes in their experiences, explore and test new approaches to problems they face. The Peer Coordinator will support peers to take part in these activities in a meaningful, accessible and psychologically safe way. They will also build relationships with service providers in London, to ensure that the views of peers are embedded in their practices and to recruit new peers to our participation activities.

This role is a great opportunity for someone passionate about supporting people who have been excluded from services to use their insights to create a better society for people experiencing homelessness. The Peer Coordinator will need a good understanding of volunteer management and participatory approaches as well as excellent organisational skills.

Candidates with experience of social exclusion due to homelessness, imprisonment, sex work, drug use, migration or otherwise being part of a marginalised population, who meet the specification, will be given priority access to this post. 

About Groundswell

Groundswell works with people with experience of homelessness, offering opportunities to contribute to society and create solutions to homelessness. Participation is at our core because the experience of homelessness is crucial in making decisions that affect lives and ultimately help people to move out of homelessness.

Groundswell exists to tackle:

• Homelessness - everyone has the right to a safe home and to contribute to society.
• Health inequalities - everyone has the right to good health and a right to access healthcare.
• A lack of participation - people who have experienced and escaped homelessness should inform the solution.
• A society that doesn’t work for everyone - the system has been designed in a way that restricts opportunity, it needs to change to work for everyone.

We achieve this through:

• Good health - We believe good health creates a foundation to move out of homelessness. Groundswell’s people focused health work and innovative services enable people who are homeless to access the health care they need – because everyone has a right to good health. •
• Progression - We are committed to developing and supporting a workforce of people with experience of homelessness to participate in designing and delivering solutions to homelessness whilst progressing in their own lives.
• Creating change - Groundswell brings together insight from people with experience of homelessness; we use this insight to tackle issues through changing practice and challenging policy.

Groundswell’s core beliefs

1. The whole community benefits when we effectively tackle homelessness and social exclusion.
2. We believe in people. People are society’s most valuable resource, and everyone has the capacity to make a contribution.
3. There is no “them” and “us” – only us. Groundswell brings everyone together to create genuine solutions to homelessness.
4. Participation works. Supporting people to participate creates more effective services and policy – and crucially enables people to move out of homelessness. 

Peer Coordinator - tasks

1. Manage volunteer recruitment and induction  

• Develop role descriptions and promotional materials, and design recruitment and induction processes that will ensure a diverse group in terms of demographics and experience are represented in our activities.
• Build and maintain relationships with services supporting people experiencing homelessness, to continuously recruit new volunteers amongst their clients.
• Working with Groundswell’s Training and Advisory Group and Learning and Development Manager, the Peer Coordinator will co-design a comprehensive training programme for volunteers.
• Facilitate discussions with volunteers to establish how they would like to receive rewards and incentives for their participation.

2. Create opportunities for peers to influence change  

• Coordinate networks of peers in London to share experience, learning and insight on how to tackle health inequalities for people who are experiencing homelessness, and how best to work in partnership with people who have lived experience of homelessness.
• Establish and support the peers to develop focus groups on key themes (e.g. hospital discharge to the streets) which bring together people who need services with people who deliver and commission them and policy makers, to produce solutions to improve the system.
• Provide bespoke support to ensure people can participate in a meaningful, accessible and psychologically safe way. • Build relationships with and organise activities that will involve people who are typically excluded from services, considered ‘challenging’ or ‘hard to reach’.
• Identify any barriers to participation that volunteers may have and develop a plan to support people to overcome these, including physical and financial barriers.
• Undertake all meeting admin including arranging meetings, rooms, travel, refreshments and payment of volunteer expenses and incentives, and circulating actions and notes as appropriate.
• Arrange and facilitate team-building events to support the volunteers’ ability to trust each other and to work as a team. 3. Support peers’ progression
• Carry out regular one-to-one catch-ups with each volunteer to check in on their experiences, allow time to feedback on the process and review volunteer progression.
• Identify opportunities and creating a progression plan with volunteers.
• Working with Groundswell’s Progression Coach, support people to identify and engage with local services to them as part of their personal and professional progression (training, housing, benefits, immigration, debt, etc.).
•  Help volunteers to build resilience and overcome obstacles to their progression.

4. Other responsibilities

•  Contribute to evidence that peer-led services are effective by supporting the evaluation of participation activities in London.
• Keep informed of participation and co-productions news and trends to inform our work.
• Foster a co-operative and supportive team.
• Represent Groundswell in an appropriate manner.
• Participate in training, regular supervision and appraisal with your Line Manager.
• Undertake other work as agreed with your Line Manager.
• Promote equal opportunities in all areas of work. 

Person specification 

1. Experience and knowledge
Gained through employment, volunteering, or experience 
Essential 

• Personal experience of social exclusion due to homelessness, imprisonment, sex work, alcohol and/or drug dependency, migration or otherwise being part of a marginalised population. 
• Experience of building relationships quickly, influencing and communicating with people at all levels. 
• Experience of working in a participatory and coproduced way.
• Experience of managing or supervising volunteers. 
• Understanding of the importance of professional boundaries including confidentiality.

Desirable 

• Understanding of the challenges to accessing healthcare faced by people who are experiencing homelessness. 

Skills and abilities
Gained through employment, volunteering, or personal experience 
Essential 

• Confident in organising and facilitating online and inperson meetings, including sending invitations, setting agendas, and producing minutes. 
• Excellent team player and ability to build trusting and good working relationships with colleagues and external stakeholders
• Exceptional communication and interpersonal skills, and the ability to present information effectively in person, at meetings, and via phone and email. 
• Good IT skills including confidence in using the internet for research, Outlook, Word, Excel, and PowerPoint.
• Excellent organisational skills. Detail-orientated and methodical approach to completing tasks.

Desirable 

• Experience of using databases.
• Understanding of financial procedures and the ability to process incentives and expenses.
• Ability to give feedback to external organisations to help inform the way they deliver services. 

Behaviours
Gained through employment, volunteering, or personal experience
Essential 

• Passionate commitment to improving the lives of people experiencing homelessness
• High level of emotional intelligence. Able to engage people naturally and empathetically, build rapport quickly and to earn respect and trust. 
• A commitment to participation; a willingness to listen and take direction from peers. 
• Ability to work calmly under pressure and to tight deadlines, and to prioritise tasks.
• Ability to demonstrate a high degree of self-motivation and commitment. 
• Understanding of and support of Groundswell’s core beliefs.

Support provided and reasons to join us

• Progression support - two thirds of Groundswell’s paid staff have their own lived experience of homelessness. For some people, the transition into paid work can present challenges. You will be able to access support from our Progression Coach if needed, to help you with your own goals and needs (training, housing, benefits, immigration, debt, etc.).
• Regular guidance, support and the opportunity to reflect on their work through regular catch-ups and supervisions with your Line Manager
• Reflective practice with a trained therapist.
• Access to training and development opportunities.
• Teamwork - regular opportunities to contribute to and learn from the wider Groundswell’s team.
• Strategic input - opportunities to input into Groundswell’s strategic direction.
• Feedback process - be able to input into working practices and know where to turn if any problems arise.
• Cost of living pay increase - Groundswell believes that annual cost of living (COL) increases should be awarded if it is financially viable to do so. The Board will look at awarding a COL increase every year when they set the budget at the July board meeting and will approve this if it is financially viable. 

Application process
To make an application, please submit your CV along with a cover letter in Word format which explains: •

• how you meet each of the areas outlined in the person specification above and •
• why you are interested in doing this job.

Please submit this information in Word (not PDF or other format), this is important as we blind all applications as part of our recruitment process. Please submit you application by 10am on Monday 8th January 2024.You will need to fill out your details and then upload both your CV and cover letter as Word documents. If you are shortlisted, we will invite you to an interview which will take place on Monday 15th January afternoon or on Wednesday 17th January morning.

Pre-employment checks

Please note that two references will need to be taken up before a job offer can be made. One should be your current or most recent employer, and the other someone who has known you in a professional capacity for at least two years. You do not need to provide details at this stage. We will not contact any referees before you grant consent. Because of the nature of this role, we will have to carry out a DBS check on the successful candidate. Having a conviction will not necessarily bar a candidate from employment; this will depend on the circumstances and background of the offence(s) in relation to the requirements of the job.

Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.

Job Description

As Senior Creative Arts Workshop Leader you'll manage a team of 3, organising daily art activities for up to 15 artists with learning disabilities and/or autism. The role involves running art workshops, writing a weekly activity schedule and supporting ArtWorks commissions and creative community commitments.

We are looking for a creative individual with experience managing others, such as a team leader or management position. This does not have to be in the arts as we appreciate these skills are transferable. We are looking for someone with a creative background/skills - this could be art, photography, filmmaking, sculpture, animation, or textiles to name but a few. A creative degree is preferred. We need someone with good organisational skills who is willing to try new things.

An important part of the role is talking with our artists about their aspirations and creating opportunities to exhibit their work, with support from the senior management team. This role allows for creative and practical development, with access to art materials and professional equipment and knowledge. With a staff team of 30 creatives, we are a hive of buzzing activity. We are limited only by our imaginations and take on a range of projects, from murals to film shoots, fashion shows to art competitions.

We ask you have a car and acquire business insurance, as we attend galleries, events, and workshops in other areas.

We will provide care and first-aid training, so you can understand autism and learning disabilities and confidently support our artists. Having a background in care or connections to people with learning disabilities and/or autism is beneficial, but not essential. This position requires you to support the Care Manager with reporting and GDPR to ensure that safety in our centres and events and that our artists are supported in a person-centred way. You will report directly to the Creative Arts Co-ordinator, Care Manager and Directors.

FT position, salary £24,000

Job Requirements

Essential:

Experience running creative workshops

Experience leading a team

Full driving licence and access to a vehicle with business insurance

Proficient in MS Office suite

Excellent written and verbal communication skills

Positive attitude, demonstrating resilience in overcoming challenges in a fast-paced, busy environment.

Highly organised, able to formulate work schedules and delegate tasks effectively.

Inclusive and encouraging, supporting others creative ideas and personal development.

Continuous learner, willing to undertake training and learn new skills

Desirable:

A degree in Creative Arts or a related field

A qualification related to supporting vulnerable adults

Experience workshop with vulnerable adults

Managing work-based projects with responsibility for meeting deadlines and working within budget.

Job Responsibilities

Supporting and managing a team of 3, organising daily art activities for up to 15 artists with learning disabilities, autism or both. You will support the staff team to develop their ideas, purchase new equipment and try new creative processes. As well as developing these skills for yourself supported by the wider team.

Running & supporting art workshops, ensuring a varied programme

Overseeing activities & writing the weekly activity schedule

Supporting & developing ArtWorks commissions and creative community commitments, including exhibitions, mural work and site-specific art projects.

Ensuring the care of a group of artists with learning disabilities and autistic artists, working with our care manager, including taking daily registers, fire drills, first aid and safeguarding (training given).

Supporting with the management of our arts and community space.

Supporting artist development.

Support our artists in volunteer placements such as the Doc Fest and Wentworth Woodhouse.

Team:  Operations

Location:  On site – at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith & Fulham and Wandsworth 

Duration:  Now to learly April 2024

Reporting to:  Operations Manager

Hours of work:5 hours per evening (5pm to 10pm) shift working 2 to 5 shifts per week (part time or full-time hours considered), with additional hours available. 

Salary:£18.94 per hour 

We are looking to recruit exceptional individuals with an open, collaborative style and a practical, can-do approach to provide a nightly service vital for our guests. While experience of working within the homelessness sector or with similarly vulnerable people would be desirable, an understanding of the needs of people experiencing homelessness and working in a compassionate and flexible manner is more important and essential. Flexibility is required, as you will be working a shift rota that will include weekends and public holidays. Due to the vulnerable group you will be working with, you will be asked to undergo an enhanced DBS check as part of our safeguarding measures prior to appointment. We value diversity and welcome all, in particular those with life experience and lived experience.

Job specification

The day-to-day operation and management of nights shelters in West and Southwest London. Maintaining a friendly, supportive environment and cultivating positive relationships with guests, colleagues and volunteers.

Welcoming and inducting new guests into the shelter by explaining the shelter policies.

Supporting volunteer teams at each venue to ensure the smooth running of the project and developing good communication with the Volunteer Co-ordinators.

Diffusing difficult or dangerous situations and summon assistance when necessary. Training will be provided.

Ensuring cleaning protocols are implemented by all staff, guests and volunteers.

Maintaining guest attendance records and shift reports on our iPad-based In-From client relationship platform.

Following best practice procedures for the security and safety of the guests and volunteers.

Monitoring guest welfare throughout the shift and responding to any situations or emergencies that arise.

Adhering to Glass Door’s operational and health & safety policies in all aspects of your work.

Maintaining clear lines of communication with your colleagues including Overnight Project Workers, Caseworkers and Operations Manager.

Conducting a nightly briefing for volunteers and staff before the shelter opens to guests.

Undertaking any other duties to aid the good running of the project, as required by the Operations Manager.

Attending regular meetings with caseworkers to share any relevant information including guest welfare, interactions and other important information.

Attending 1 to 1 sessions with the Operations Manager on a fortnightly basis.

Attending the winter services meetings.

Accurately reporting observations, interactions, concerns and actions with guests to their caseworker using written reports.

Ensuring the shelter van is kept well organised and stocks are well maintained.

Supporting casework team with practical tasks related to guests’ day-to-day activities as requested.

Flexibility is required, as you will be working a shift rota that includes weekends and public holidays.

You will also be expected to attend other training sessions, team meetings and other activities as required.

We are looking for a dynamic Corporate and Community Partnerships Co-ordinator to join our creative fundraising team.

In this role you will secure long-term, mutually beneficial income from the corporate sector and from community partners within the city, across a range of disciplines and formats, including their Charity of the Year, cause-related marketing, and sponsorship. You will develop and secure new partnerships with Bristol’s businesses as well as nurture and account manage existing partnerships.

As well as this, you will seek to increase our presence in the community, connecting and seeking funding from organisations such as Rotary clubs, schools, and faith-based groups.

We are looking for someone with the passion to end homelessness in Bristol and the drive to fund services for people experiencing housing insecurity.

Caring in Bristol receives funding from the National Lottery.

Copywriter

Are you a Copywriter who is passionate about social change? Open to learning about the needs of the organisation's audience and someone who wants to create engaging and meaningful content/copy that will truly make a difference.

Position: Copywriter & Content Creator

Location: Hove, Remote or Hybrid

Hours: Full time or 21-35 hours per week

Salary: £30,000 to 36,000 (full-time equivalent) dependent on experience

Contract: Permanent

Closing Date: Wednesday 3rd January 2024 at 5pm

Interviews: 17th-19th January, remotely

The Role

You will be responsible for researching, drafting and editing content for Outcomes Stars and their supporting materials as well as creating other written and video content for newsletters, blogs, website and social media.

You will also be part of the team involved in running workshops and focus groups to help us truly understand the key issues, the sectors we’re working within and, most importantly, the people we are aiming to support. You will feed these learnings into content creation and communications planning to create the best possible products.

Responsibilities will include:

• Writing, editing and proofreading Outcomes Star content.
• Taking a participatory and collaborative approach, listening to experts by experience or people who work in services and then reflecting this learning in the content you create.
• Developing creative content (including video) and copy for a wide variety of audiences, formats and purposes.
• Research key issues, sectors or audiences to inform content creation.
• Briefing and working closely with the designer on creation of materials.
• Supporting with the management of our content assets and library, including ensuring assets are kept up to date.
• Supporting with project management across content creation and communications planning, working closely with the Co-ordinator and others as needed.
• Supporting Star development workshops, focus groups and reference groups, by capturing notes and learning.
• Working closely with the Product Lead, Product Team, the Accessibility and Inclusivity Group and others across the organisation.

About You

As Copywriter you will have experience of creating copy and content for a variety of different channels and audiences.

You will also have:

• Ability to create and edit video content using tools such as Adobe Premiere Pro, Final Cut Pro, Vimeo, iMovie, Canva or Stream.
• Awareness of accessible language and formats for a wide range of audiences
• A systematic approach, excellent attention to detail and ability to redraft based on feedback
• Experience in briefing graphic designer and other creative partners.
• Awareness of person-centred, strengths-based, and trauma-informed approaches to supporting personal change.

Benefits include:

• Laptop and mobile phone provided for work purposes
• Generous pension scheme, flexible working arrangements, employee assistance programme
• 25 days’ annual leave plus bank holidays (pro-rata for part-time) & additional days at Christmas
• Opportunities for personal development  

About the Organisation

The organisation is a values-based Social Enterprise with a vision of a society in which people are enabled to thrive. They help homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working. We help to enable people to achieve their highest potential, by providing a suite of tools for promoting and measuring personal change called outcomes Stars.

People are the organisations greatest asset and they are committed to creating a happy, healthy, purposeful work environment in which everyone is supported and empowered to do their best work.  We strongly encourage candidates of all different backgrounds and identities to apply. Each new employee is an opportunity for the organisation to bring in a different perspective and strengthen team, and they are always eager to further diversify the organisation.

You may also have experience in areas such as Content Officer, Writer, Freelance Writer, Freelance Copywriter, Senior Copywriter, Marketing Officer, Brand Officer, Content Officer, Advertising Officer, Communications Officer, Digital Officer, Content Creator, Content Creation, Content and Communications, Marketing Content Officer, Digital Marketing Content Officer, Junior Content Officer, Freelance Content Officer, Junior Copywriter, Digital Content, Brand Content, Creative Content Officer, Journalist.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Established in 1983, BRISTOL MISSING LINK (incorporating Next Link and Safe Link) is a leading provider of women’s support services in Bristol.

We have a rewarding opportunity available for Female Mental Health Crisis Worker to join our Crisis Team based in South Bristol. You will join us on a full time (37.5 hrs) maternity contract working on a rota system and in return, you will receive a competitive salary between £26,132 – £26,861 and benefits.

In return for joining us, we will offer you:

 §  Up to 30 days annual leave (depending on length of service)

§  3 extra holidays including International Women’s Day

§  Excellent development and training opportunities

§  Employer pension contribution (minimum 5% of your gross salary)

§  Mindful Employer Plus Scheme

§  Cycle to Work Scheme

§  Long Service Awards

§  Wellness Awards

 *** Please look at our Employee Benefits Leaflet ***

 About the role:

 As our Mental Health Crisis Worker, you will be part of the Crisis Service. This involves working with and alongside organisations within the Bristol Mental Health Partnership. This is a hub and spoke service with a 24 hour hub (providing a full crisis service across the city). You will therefore be required to work on a rota system including regular evenings and weekend working and must be able to drive and have access to an appropriate vehicle. You will be based at Petherton Resource Centre where the South Crisis Team are located.

The role is focused on providing a range of interventions to assist with daily health, social care and wellbeing needs to reduce the crisis, build resilience and improve wellbeing. You will be employed by Missing Link and seconded into our Bristol Mental Health Partnership and will therefore be operationally managed by AWP.

Key duties and responsibilities of our Mental Health Crisis Worker:

§  Build trusting and collaborative relationship with the service user

§  Work closely with carers, families and children and other services directly involved with service users, carers if appropriate

§  Carry out role adhering to Mental Health Bristol Partnership’s policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities based approach

§  Co-produce, update, implement and review a crisis plan, relapse prevention and other self-management tools

§  Implement the recovery plan and inform any review, working jointly with the Assessment and Recovery Team Recovery Navigator/Care Co-ordinator, in partnership with service users in line with best practice.

§  Coordinate support, refer and liaise effectively with all professionals, agencies and other parties involved in service user’s support in order to deliver the crisis support package

§  Enable delivery of the crisis and recovery plans and to enable service users to make informed decisions about their mental wellbeing, maximising their independence and providing advocacy role where appropriate

§  Provide specialist support to women using the service and advice and guidance to other team members regarding women’s mental health issues

§  Promote and facilitate service user involvement and inclusion within Mental Health Bristol and the community in line with Mental Health Bristol Partnership objectives

§  Manage caseload, documentation and time effectively, ensuring up to date, clear and accurate record keeping in line with MHB policies, making best use of supervision, training and staff development

§  Collaborate with other team members to maximise service performance, meet targets and Service Level Agreements and promote effective communication and teamwork

§  Maintain hope and optimism for the individual with high expectations for recovery. Use lived experience (if appropriate) to positively support the individual’s recovery

This is not an exhaustive list of your duties and outlines the general ways in which it is expected you will meet the overall requirements of this post.

What we are looking for in our ideal Mental Health Crisis Worker:

 §  Experience working with people with mental health needs, or people with complex and multiple needs (for example, homelessness, alcohol/drug dependency, long term conditions, domestic abuse and sexual violence)

§  Experience of support planning and managing risk assessments

§  The ability to maintain hope and optimism for the individual with high expectations for recovery

§  Manage caseload, documentation and time effectively, ensuring up to date and clear record keeping in line with policies and procedures

§  A current, full driving licence and access to an appropriate vehicle is essential

How to apply

Please download the application pack from our website and complete the application form. Please submit your application by 9am on Wednesday 13th December 2023. Please do not send CVs. Interviews will be held Tuesday 19th December 2023.